Case study manager jobs

We’re looking for a talented Graphic Designer to help shape and elevate the Dogs Trust brand, crafting compelling multi-channel content that supports our strategic goals. You’ll also provide day-to-day guidance to fellow designers, ensuring high-quality, on-brand work is delivered on time, to budget, and to a consistently high standard.

What does this role do?

As a Graphic Designer you will: 

• Develop and evolve Dogs Trust’s visual identity and campaign concepts across digital and print,
• Produce a range of marketing materials for internal and external channels, including digital and print assets,
• Lead multiple design projects from brief to delivery, working with colleagues and external suppliers to ensure on-brand results,
• Champion best-practice design, including accessibility and EEDI, while staying current with trends, tools, and maintaining key brand assets.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?

We are looking for a highly creative and technically skilled Graphic Designer with a strong portfolio across digital and print, excellent knowledge of Adobe Creative Suite, and a solid understanding of digital accessibility and print production. The ideal candidate has strong strategic thinking, attention to detail, and the ability to manage multiple projects while maintaining a consistent brand identity. Excellent communication and collaboration skills, combined with a passion for animal welfare and experience in the charity sector, are essential.

Director of Fundraising and Development (Maternity cover)

Reporting to: CEO as part of the Senior Leadership team
Direct reports: Head of Business Development, Head of Corporate Partnerships, Head of Individual Giving and Engagement, Head of Major Giving, Department Coordinator Location of work: Remote/ Home based with travel to London and occasional UK travel.
Contract Length: 18 months Maternity Cover
Contract Type: Proposed full-time, 35 hours per week; 28 hours per week or 35 hours compressed may be considered. The role may require occasional evening and weekend work.

Salary: £80,000 - £85,000

BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.7 million, meaning that one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage big emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.

JOB PURPOSE
The Director of Fundraising and Development (Maternity Cover) will provide strategic leadership and direction across all fundraising and income-generating activities, ensuring the charity continues to deliver against its financial objectives and accelerates long-term, sustainable growth across our philanthropic, public, and commercial income streams.
You will bring strong communication, leadership, and interpersonal skills to equip, support, and empower the team through a period of organisational change. You will help the team optimise and make the most of the new organisational strategy, embedding strategic focus, effective decision-making, and collaborative leadership practices across the fundraising leadership group.

You will use your commercial acumen and fundraising expertise to identify opportunities and support the team to recognise, shape, and pursue them confidently and effectively, enabling them to take ownership and drive progress across all income streams. A key part of the role will be ensuring that new commercial and public sector income streams are recognised, understood, and capitalised on across the organisation, working closely with the newly established Head of Business Development to embed this focus and enable them to succeed in driving this work forward.
Working closely with the CEO and Senior Leadership Team (SLT), you will play a crucial role in maintaining momentum, ensuring continuity, and supporting the organisation to deliver the new strategy and business plan, helping to realise opportunities, navigate challenges, and ensure long-term sustainability during this maternity cover period.

You’ll be responsible for:

• Driving income growth: establishing high-performing income pipelines across all income streams, with a strong multi-year focus, supported by robust data, reporting, and pipeline management.
• Integrating and accelerating public sector and commercial income streams: Ensuring newly integrated income areas are understood, valued and operational across the organisation.
• Embedding and executing a unified, co-owned fundraising and development strategy: Partnering with the CEO, SLT and Board to embed strategic focus, ensure integration, and alignment with organisational goals.
• Strengthening leadership, culture and team performance: Providing coaching-based leadership, direction, support and empowerment, helping the team thrive and achieve ambitious income targets across philanthropic, public sector and commercial streams.
• Advance cross-organisational impact, insight and influence: ensuring fundraising and development is tightly integrated with organisational strategy, marketing/engagement, service delivery and external influencing.

For more information on the role or to apply please contact:

Katie Booth | peridot partners| email and phone number can be found on the website link 

Simon Callaghan | peridot partners | email and phone number can be found on the website link 

Timetable

Closing date: 9 a.m. Monday 12th January 2026
Candidates informed of outcome: By 5 p.m. Tuesday 13th January 2026
First stage interviews: Friday 16th January 2026 (Online)
Second stage interviews: Tuesday 20th January 2026 (In person, London)

 

Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.

You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups. 

The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.

KEY RESPONSIBILITIES  
 
1. Supporting Tutors, volunteers, senior staff and beneficiaries 
 
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies. 

· Facilitate and support local support groups, 

· Plan, arrange and run a variety of activities and training programmes. 

· Recruit and support a network of volunteers to co-facilitate support groups and activities 

· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope. 

· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups. 

· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards. 

· Coordinate and oversee respite and peer group support to the families. 

· Develop, monitor, update and review individual action plans for all beneficiaries. 

· Conduct evaluation reports (including case studies) and work with senior management to collate the information. 

· Assist senior management in leading  advisory group meetings and lead/facilitate local support group meetings. 

          Other duties as required

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us. 

About Us

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

We are looking to recruit a Grants and Foundations Officer to join Caritas Salford’s fundraising team. You will be part of a team that is passionate about tackling poverty and inequality, where your work will have a real and visible impact. Your focus will be on maintaining and growing income from charitable trusts and statutory agencies.

As a Grants and Foundations Officer, you will work closely with senior managers and service managers, researching potential funders, securing funding from trusts, foundations and other potential funding partners. As well as building and stewarding lasting relationships that will help sustain and grow Caritas’ mission. We will support your development, helping you grow your fundraising skills, take on complex projects and help shape bids for commissioned services.

You will have excellent interpersonal skills, strong research and analytical expertise, be highly organised and confident in using IT systems and digital tools for research, communication and data management. Additionally, you will have the ability to build and maintain positive relationships with a range of stakeholders, plus a willingness to learn from others about fundraising and social impact.

37.5 hours per week. Monday to Friday with occasional evening and weekends required.

Part time would be considered

Flexibility to work remotely, with regular visits to Caritas services across Greater Manchester and Lancashire.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

To apply, please complete an application form and click the link in the advert to be redirected to the Caritas website. You will need to click Apply Now next to the Grants and Foundations Officer role, complete the necessary information and upload your application form plus any supporting documents.

Closing date: Thursday, 8 January 2026 at 9am

Interview: Monday, 19 and/or Tuesday, 20 January 2026

Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check. 

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

As a Relationship Fundraiser, you’ll play a vital role in supporting the Relationship Manager to strengthen and grow meaningful connections with individual donors, helping to advance North Yorkshire Hospice Care’s mission across Saint Michael’s Hospice, Herriot Hospice and Just ‘B’. You’ll help identify potential supporters, understand what inspires them to give, and contribute to thoughtful, personalised engagement strategies that ensure every donor feels valued, appreciated and connected to the impact of their generosity. With a focus on in-memory giving, regular giving, legacy gifts and general donations, you’ll help maximise opportunities for supporter engagement and secure sustainable income for our care.

Your work will span a range of fundraising activity: supporting sensitive and impactful in-memory campaigns, helping to deliver strong regular giving appeals, aiding the smooth management of general donations, and acting as an ambassador for legacy giving across the organisation. You’ll use CRM systems to maintain accurate donor information, tailor communications and deepen relationships, while collaborating closely with colleagues in marketing, events and volunteer management to deliver a cohesive supporter experience. You’ll also help with evaluating and improving fundraising processes, gathering case studies, reporting on KPIs and ensuring that donor journeys and stewardship activities are consistently warm, personalised and meaningful.

To excel in this role, you’ll be a natural relationship builder with excellent communication skills and a passion for delivering outstanding supporter care. Organised and detail-focused, you’ll have experience managing fundraising or engagement campaigns, analysing data for insights and working confidently across multiple projects. With strong written and verbal communication, proficiency in Microsoft 365 and CRM systems, and a proactive, results-driven approach, you’ll bring professionalism, empathy and enthusiasm to every interaction. Knowledge of fundraising regulations, digital engagement and legacy marketing is important, as is a commitment to continuous learning, inclusion and representing our values with authenticity.

As our Fundraising Officer you’ll play a crucial role in raising philanthropic income for the university. You’ll be joining us at an exciting time as 2026 marks the University’s centenary.

Your work will involve planning and delivering a range of fundraising activities aimed at raising charitable donations from alumni and other supporters. Projects will include an international giving day, telephone campaign, direct mail appeals, online crowdfunding projects and raising money at public events on our campuses.

This is a chance to make a real difference during an important year. You’ll be joining a friendly, supportive and passionate team and your work will have real impact — supporting students, research and the wider community through our centenary projects.

To succeed in this role, you will have:

• Excellent communication and interpersonal skills including the ability to work with a wide range of people
• Experience planning and managing projects
• Excellent organisational and time management skills
• Good all round IT skills
• Ideally gained some prior experience in a fundraising role

This role is a fixed-term full time position, working 35 hours per week, providing maternity cover for 1 year from February 2026. Working hours would normally be 9-5pm Monday to Friday, but the role will require periods of out of hours working such as during the telephone campaign.

The role requires some days working at the Whiteknights Campus each week, but The Fundraising Team supports hybrid remote working arrangements too.

The role

At Ability Consultants, we specialise in helping charities, community groups, schools, social enterprises, and CICs to grow and make a bigger impact. From homelessness and health to youth work, arts, disability, and international development, our clients work across some of the most important themes in society. We provide the fundraising expertise so they can focus on delivering life-changing work.

Ability Consultants is proud to be a Real Living Wage Employer, Disability Confident Committed, and a VONNE Membership Plus Organisation. We’re also SHINE accredited - reflecting our commitment to fair, inclusive, and supportive employment practices.

As a Bid Writer: Trusts and Foundations, you’ll play a vital role in securing the income that keeps this work possible. You’ll research opportunities, develop compelling cases for support, and write high-quality funding applications on behalf of our clients. You’ll also help to build strong relationships with funders and ensure excellent stewardship, so that income is sustained and grown.

You might already have proven experience writing successful funding applications, or you could be looking for your next step if you have the skills, passion, and drive to learn. Either way, you’ll be someone with strong writing ability, great attention to detail, and the confidence to work directly with clients to tell their story in a persuasive and impactful way.

In return, you’ll join a supportive and ambitious team that works across the UK and internationally, making a measurable difference every day. If you’re ready to use your talent to help non-profits thrive, we’d love to hear from you.

Important Information

How to Apply: You can visit our website to download an application pack. Please apply by sending us a copy of your CV and a covering letter (optional) to the email address in the job pack with the subject heading ‘Recruitment – Bid Writer: T&F. If you have any difficulties accessing our documents please get in touch with us.

Closing Date: 19/12/2025, 23:59

Role: Bid Writer (Trusts & Foundations) | Hours: 40 Hours Per Week | Salary: £28,000 - £29,000 | Period: Permanent

Interviews: Week commencing 5th January 2026 (provisional)

Sifting will take place on an ongoing basis, if successful at sifting stage, we may decide to invite you to an initial virtual call, and if successful a face to face interview may follow. 

Got a question?

If you would like an informal discussion about the role, please email us. 

About Ability Consultants

At Ability Consultants, we support our clients everyday to thrive and deliver their vital work, while trusting us with their fundraising and income generation needs. We work across all four nations of the UK and internationally, including partnerships in East Africa.

Our expertise spans a wide range of themes, including homelessness, equality and diversity, sport, suicide prevention, addiction, youth work, disability, health, food poverty, the arts, hospice care, international development, and schools. From bid writing and funding strategies to senior management support, and organisational development, we give charities, CIC and community organisations the tools and capacity they need to succeed.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment. 

Key Responsibilities: 

• Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.

• Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.

• Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.

• Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.

• Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.

• Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement. 

Skills and Qualities: 

• Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.

• Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.

• Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively. 

Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month. 

Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications. 

The deadline for applications is 5pm on 8th January. 

Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

Location: HMP Brixton
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for 14th January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 666

Do you enjoy crafting stories that bridge divides and create powerful connections? Are you an organised, proactive operator who thrives in a dynamic team? Do you want to help shape a growing community of social leaders tackling poverty in the United Kingdom?

UK Acumen Academy is looking for a Communications & Operations Officer to support our programmes and spread the word about our UK Fellows. We are seeking a self-starter with experience designing and delivering impactful communications who’s eager to learn, collaborate, and grow.

About UK Acumen Academy

UK Acumen Academy is a charity (Charity number 1185457) that develops and delivers transformative leadership programmes, including the Acumen Fellowship, to equip social entrepreneurs across the United Kingdom with the tools and community needed to strengthen their leadership, scale their impact, and create lasting change. 

As the regional partner of Acumen Academy, the world’s school for social change, we are building a locally-rooted and globally-connected network of extraordinary leaders and organisations dedicated to solving problems of poverty and building a world based on dignity.

Through our flagship UK Fellows Programme, we have provided catalytic support to 85 Founders, CEOs, and senior leaders, whose innovations have positively impacted over 3 million lives across the United Kingdom.

Role Summary

As Communications & Operations Officer, you will strengthen how Acumen Academy UK communicates and delivers its mission - supporting bold social leaders and amplifying their stories of change.

Your focus will be on communications: creating and sharing campaigns that tell the story of our Fellows, programmes, and partnerships. Alongside this, you will play a key operations support role, ensuring the smooth running of our programmes, events, and participant communications.

Working closely with the UK Director, Senior Programme Manager, and Acumen Academy’s global marketing team, you’ll help shape how we reach new audiences, engage our growing community, and turn insights into action - while developing your own professional skills and networks.

This role is a full-time role and has a salary of £25,000 to £28,000 per year (depending on experience).

Key Responsibilities

Communications

• Design and deliver digital campaigns, newsletters, and social media that amplify the work and impact of UK Fellows

• Write and edit engaging content for blogs, reports, and events that tell the story of our community and partners

• Collaborate with Acumen Academy’s global marketing team to align messaging, share content, and contribute to global storytelling initiatives

• Track and evaluate engagement data to inform strategy and improve communications performance

• Create visual assets (using Canva or Adobe Creative Cloud) that are on-brand, accessible, and inspiring

Operations

• Coordinate event logistics, participant communications, and cohort updates to support smooth programme delivery

• Manage systems such as Airtable, GDrive, and Microsoft Excel for data tracking and reporting

• Support data collection and impact reporting for projects and funders

• Contribute to improving internal processes that strengthen the participant and partner experience

Qualifications and skills

• Experience creating and managing digital communications (email, social media, web, or campaigns)

• Have an eye for detail

• Can use data to learn and refine

• Comfortable with ambiguity and can take initiative

• Can build strong, authentic relationships and enjoy working collaboratively

• Care deeply about social change and are aligned with Acumen’s values: humility & audacity, integrity & respect, listening & leadership, generosity & accountability

Nice to have:

• Experience crafting stories that connect diverse audiences to purpose

• Familiarity with Canva, Adobe Creative Cloud, Hubspot, or similar tools

• Experience working in purpose-driven or community-focused organisations

• An understanding of the UK social-impact ecosystem

About Time to Shine: This role is part of the Time to Shine leadership programme established by The Rank Foundation. If successful, you will join a cohort of emerging leaders across the Rank network. Over 12 months, you will take part in structured training and peer learning designed to strengthen your leadership, communication, and organisational skills while contributing to your host organisation’s impact.

We encourage applications from people with a wide range of backgrounds and experiences. You do not need to meet every criterion to be considered. As this role is part of the Rank Foundation’s Time to Shine programme, we particularly welcome applications from people who may be underemployed or unemployed, while still warmly encouraging anyone who feels they could thrive in the role to apply.

Employee benefits at UK Acumen Academy

We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:

• Flexible working (with 2 days in the office)

• 33 fully flexible holiday days (including the 8 UK bank holidays)

• £600 annual budget for learning and development

• Access to all Acumen Academy’s online courses free of charge

• Monthly in-person team days

• Monthly working-from-home allowance

• Enhanced maternity and paternity leave

• 3% employer pension contribution

How to apply: 

• Stage 1: Complete your online application (tell us what you can do)

• Stage 2: Invited to an video interview with the UK Senior Programme Manager

• Stage 3: Invited to complete a short case-study exercise (show us what you can do)

• Stage 4: Invited to a video/in-person interview with the UK Acumen Academy team

Diversity: UK Acumen Academy knows that we are strongest when our team has a variety of experience, expertise, and insights to draw from. For us, diversity isn’t merely a strategy: it’s an essential part of our organisational success. We are committed to ensuring that UK Acumen Academy is representative of our society at large, and is an inclusive environment for all, regardless of race, sex, gender identity, sexual orientation, faith, and socioeconomic background.

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 665