Case study officer jobs in Birmingham

Right now, Gaza is one of the hardest places in the world to be a child. As of July 2026, UNICEF reported that more than 21,000 children had been killed and around 44,500 injured since October 2023. Over 58,000 have lost one or both parents or primary caregivers, while around 700,000 have missed almost three years of formal education.

Established in 2024, Children Not Numbers (CNN) is a medico-legal charity committed to the health, safety, education and rehabilitation of Gaza’s children. Working alongside colleagues in Gaza and more than 100 volunteers worldwide, including surgeons, medics and lawyers, the charity provides medical care, medical evacuations, education, psychological support and international advocacy. Within its first year, CNN evacuated more than 300 children and their companions, supported over 650 children through its multidisciplinary clinical team, delivered maternal healthcare to more than 600 women, educated over 350 pupils through its primary school, provided holistic care for 71 orphans and distributed more than 1,000 food aid baskets.

Reporting to a Co-Founder and Director, the Senior Communications Manager will lead Children Not Numbers’ social media strategy and day-to-day digital communications, using ethical storytelling to grow audiences, strengthen supporter engagement and help drive fundraising. Building on the charity’s established communications strategy, the postholder will also support website content, campaigns and brand development, working closely with colleagues in Gaza, the fundraising team and external creative partners to ensure the charity’s work is communicated with accuracy, sensitivity and dignity.

This role offers an exciting opportunity to help shape the next phase of Children Not Numbers’ growth, bringing fresh ideas, creativity and strategic thinking to a charity where communications plays a central role in fundraising and advocacy. With a collaborative ‘yes’ culture, the freedom to think differently and the autonomy to turn ideas into action, the successful candidate will have real influence over campaigns and storytelling.

As Senior Communications Manager you will:

• Lead Children Not Numbers’ social media strategy and day-to-day digital communications, creating compelling, ethical content that grows audiences, strengthens supporter engagement and helps drive fundraising
• Line manage the Marketing & Communications Officer and Gaza-based Video Journalist, while overseeing relationships with external creative and PR partners
• Work closely with colleagues in Gaza, the fundraising team and senior leaders to develop content and campaigns that communicate the charity’s work with accuracy, sensitivity and dignity
• Support digital content creation across the charity’s website, working with an external website agency, supporting the development of campaign landing pages and ensuring consistency of messaging and brand
• Create and/or review written content, including thought leadership pieces, fundraising materials, impact reports and organisational publications
• Monitor performance and emerging opportunities, using insight and creativity to continually strengthen the charity’s communications and digital presence

About you

This role will suit a strategic doer who thrives in a fast-paced environment and is motivated by seeing the impact of their work. While hugely rewarding, the role is also highly reactive and, at times, harrowing, requiring sound judgement, resilience and the ability to adapt quickly as priorities change. The organisation has an embedded mental health and wellbeing programme in place to support staff – please ask for details.

Essential skills and experience:

• Experience developing and/or implementing social media strategy within a charity or NGO settings
• Track record of creating engaging digital content and using ethical storytelling to build audiences and strengthen supporter engagement
• Strong understanding of the role communications and social media play in successful fundraising, with experience developing and delivering integrated digital campaigns that support fundraising, advocacy or wider organisational objectives
• Experience managing people, or demonstrating equivalent leadership experience, with the ability to motivate, develop and support others
• Excellent writing, editing and verbal communication skills, with exceptional attention to tone, accuracy and detail
• Strong understanding of social media platforms, digital trends, audience engagement and analytics, with experience using insight and data to inform strategy and optimise performance
• A confident, collaborative leader, with the ability to work at pace, respond to changing priorities and make sound judgements under pressure
• An understanding of, or genuine interest in, the Gaza and broader Palestine context, humanitarian issues, and the importance of ethical storytelling
• Strong content creation and visual design skills, including experience using Canva or similar design tools

Desirable:

• Experience in the humanitarian or international development sector
• Experience working with photographers, videographers or content creators in international or complex operating environments
• Experience of influencer engagement, partnership development or community-building campaigns
• Knowledge of Google Analytics, Buffer (or similar social media management platforms), SEO and digital performance reporting

Interviews will take place on a rolling basis, therefore please apply ASAP.

To apply, please upload a copy of your CV ensuring alignment with the person specification. A cover letter is not required, however if you wish to include notes to help clarify alignment between your experience and the person specification, please do so.

While this role is primarily aimed at candidates based in the UK, CNN will consider exceptional applicants based in countries with a time difference of no more than one hour from the UK. If you are applying from outside the UK, you will need to clearly specify your location and the time difference in the Notes section of your application to be considered for the role.

Please note that we will only be able to reply to suitable applicants. 

Purpose of the Role

The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.

The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.

The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.

Key Responsibilities

1. Programme Design and Delivery

• Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
• Translate partner objectives into clear delivery plans, session structures and participant journeys.
• Develop and adapt session plans, materials and activities for assigned panels.
• Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
• Lead or support facilitation of Youth Insights sessions as required.
• Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
• Identify practical improvements to delivery and share learning with the Programme Manager.

2. Operational Partner Management

• Act as the primary day-to-day relationship manager for assigned partners.
• Lead operational planning meetings, delivery updates and routine partner communications.
• Manage partner expectations around timelines, outputs, session planning and reporting.
• Maintain strong working relationships with operational partner contacts.
• Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
• Support strategic partner conversations by providing delivery insight, evidence and learning.
• Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.

3. Insight Generation and Reporting

• Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
• Draft reports, summaries, presentations and recommendations for partners.
• Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
• Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
• Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
• Support the development of case studies, impact stories and evidence of partner value.
• Contribute learning from assigned panels into wider Youth Insights service development.

4. Delivery Quality and Facilitation

• Ensure all assigned programmes are delivered to a high standard.
• Brief, support and coordinate freelance facilitators for assigned sessions.
• Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
• Monitor delivery quality and participant experience.
• Provide feedback to facilitators and escalate quality concerns where needed.
• Ensure session materials, resources and activities are prepared and appropriate.
• Support consistency of delivery across panels, while adapting appropriately to different partner contexts.

5. Youth Engagement and Inclusion

• Ensure young people are meaningfully involved, listened to and supported throughout their participation.
• Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
• Monitor participant experience and respond to issues or barriers to participation.
• Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
• Ensure delivery is inclusive, accessible and responsive to young people’s needs.
• Support young people to build confidence, skills and understanding through their involvement.

6. Programme Coordination and Project Management

• Develop and maintain delivery plans for assigned Youth Insights panels.
• Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
• Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
• Ensure risks, actions and dependencies are tracked and communicated.
• Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
• Ensure programme information is accurate, up to date and accessible to the team.

7. Team Support and Development

• Support and mentor the Programme Coordinator in relation to assigned programmes.
• Delegate appropriate tasks clearly and support effective workload management.
• Share learning, tools and good practice across the Youth Insights team.
• Contribute to training, reflection sessions and process improvement.
• Support a positive, collaborative and values-led team culture.
• Help build team confidence in delivery, facilitation, insight generation and partner communication.

8. Safeguarding, Compliance and Risk

• Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
• Identify and escalate safeguarding concerns or risks in line with S4TP policies.
• Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
• Support accurate record keeping and documentation.
• Contribute to risk assessment and mitigation for sessions, panels and partner activity.

Key Relationships

Internal:

• Youth Insights Programme Manager
• Youth Insights Programme Coordinator
• CEO where required
• Wider S4TP team
• Freelance facilitators

External:

• Operational partner contacts
• Strategic partner contacts where appropriate
• Young people and alumni
• Schools, colleges and youth networks
• Delivery partners and stakeholders

Success Measures

Success in this role will include:

• Assigned panels are delivered effectively, safely and to a high standard.
• Partners receive timely, useful and high-quality reports and outputs.
• Young people have a positive, inclusive and meaningful experience.
• Operational partner relationships are well managed.
• Programme delivery runs smoothly, with clear plans, timelines and communication.
• Insight reports demonstrate analysis, themes and recommendations, not just summaries.
• Facilitators are well briefed, supported and consistent in delivery.
• Learning from delivery contributes to wider Youth Insights improvement.

We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.

The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.

You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.

• You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.

• At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.

• This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.

At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Research and Policy Officer 
Job Description 

About DigitalCare Hub 

Digital technology helps care services spend more time caring. It helps the people we support keep control of their lives, and of their care. Over the last few years, the need for information to be shared securely and efficiently between health and care services has become even moreapparent. But this introduces new risks – for example how information is kept safe and secure, and what happens if a digital system fails. 

This is a shared role across DigitalCare HubandtheBetter Security, Better Careprogramme which wemanage. 

Digital Care Hubis runwithsocialcare,for social care.The Digital Care Hub provides free information,guidanceand support to enable adult social care providers to make the most of digital technology – and to do it safely. 

We are an independent, not-for profit, Community Interest Company, guided by care providers, so we understand the needs and challenges facing the diverse range of organisations in our sector. 

Better Security, BetterCareis a support programme– funded by the Department of Health and Social Care and managed by Digital Care Hub -to help adult social care providers to store and share information safelyby using the Data Security and Protection Toolkit (DSPT). The DSPT is a free, online self-assessment for health and care providers to evaluate and improve their data and cyber security. 

The programme is delivered by acentral team and our local support organisations across the country. Most of these support organisations arelocal care provider trade associations. We also work closely with colleagues from the NHS, ADASS, DHSC and local councils. 

About you and the role 

We're looking for an inquisitive, analytical and collaborativeResearch and Policy Officerto join our growing team. 

You'll play a key role in helping Digital Care Hub become the leading source of evidence, insight and practical guidance on digital transformation, data, AI and cybersecurity in adult social care. 

Working across our national programmes, you'll design and deliver research projects, analyse policy developments, engage with providers and partners, and translate complex issues into clear, practical resources that help the sector improve. You'll contribute to consultation responses, produce reports and briefings, support national events and webinars, and help us demonstrate the impact of our work. 

This is a varied role that combines research, policy development, stakeholder engagement and programme delivery. No two weeks will look the same—you could be facilitating a roundtable with care providers, analysing survey data, drafting a briefing for government, interviewing providers for a case study or helping develop new guidance on AI in social care. 

You'll work closely with colleagues across Digital Care Hub and our national partners, taking an entrepreneurial approach to identifying emerging issues, generating insight and turning evidence into action. You'll report directly to the Chief Executive Officer and will have the opportunity to shape the development of our research and policy function as the organisation continues to grow. 

Key Responsibilities 

Research and Insight 

• Design and deliver research projects. 

• Develop surveys and analyse data. 

• Conduct interviews and focus groups. 

• Facilitate provider roundtables. 

• Review policy and academic literature. 

• Produce evidence summaries. 

• Identify emerging issues across digital health and adult social care. 

Policy Development 

• Draft policy papers and consultation responses. 

• Translate research into practical recommendations. 

• Produce briefings for government, boards and senior leaders. 

• Track developments across DHSC, NHS England, CQC and ICO. 

• Support Digital Care Hub policy positions. 

Programme Delivery 

• Support grant funded programmes. 

• Develop guidance and resources. 

• Produce webinar materials and case studies. 

• Coordinate advisory groups. 

• Support monitoring and evaluation. 

Stakeholder Engagement 

• Build relationships with providers and representative bodies. 

• Collaborate with universities, government and sector partners. 

• Engage technology suppliers where appropriate. 

Communications 

• Write reports, briefings and newsletters. 

• Draft articles and presentations. 

• Support thought leadership. 

Monitoring and Evaluation 

• Develop outcome measures. 

• Analyse programme impact. 

• Produce evaluation reports. 

• Identify lessons learned. 

Person Specification 

Essential 

• Degree or equivalent experience. 

• Experience designing research projects. 

• Strong qualitative and quantitative research skills. 

• Excellent written communication. 

• Ability to explain complex subjects clearly. 

• Excellent organisational skills. 

Desirable 

• Charity experience. 

• Knowledge of digital transformation. 

• Understanding of AI and cybersecurity. 

• Experience evaluating programmes. 

• Experience working with government. 

 
Main terms and conditions 

• £36,000 per annum including pension. 

• Full timefixed term12 month fixed term contract 

• Homebased,withsometravelacross England 

• 28 days annual leave plus Bank holidays 

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Senior Stories Officer
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Senior Stories Officer (London Marathon Charity of the Year) within the Communications Team.If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
This role sits within the Communications Team and works closely with colleagues across Fundraising, Content, Marketing, Media and Digital teams supporting the National Autistic Society's partnership as TCS London Marathon Charity of the Year 2027.

Together, we are delivering It's Time to Show Up, a national campaign that aims to improve understanding of autism, create a more inclusive society and inspire meaningful change.Storytelling will be at the heart of this campaign, helping us engage supporters, participants, autistic people and their families throughout the marathon journey and beyond.

About the Role
As our Senior Stories Officer, you will play a key role in bringing the National Autistic Society's 2027 London Marathon partnership to life through powerful, authentic storytelling.You will identify, develop and share compelling stories from autistic people, families, supporters, participants and celebrities that support our campaign, It's Time to Show Up.

Working across multiple channels, you will create engaging content including case studies, blogs, news stories, social media content and multimedia storytelling.Your work will help drive fundraising, increase awareness and build a lasting legacy of understanding and inclusion for autistic people.

What You’ll Do

• Identify, develop and produce compelling stories that bring the It's Time to Show Up campaign to life.
• Interview autistic people, family members, supporters, celebrities, participants and colleagues with empathy and sensitivity.
• Create engaging content including case studies, blogs, news stories, social media content and video scripts.
• Plan and deliver storytelling activity around key campaign milestones and fundraising opportunities.

What We’re Looking For

• Proven experience in journalism, storytelling, copywriting or communications within a professional environment.
• Exceptional writing and storytelling skills with the ability to adapt content for different audiences and channels.
• Experience interviewing people from diverse backgrounds and sharing authentic stories with impact.
• Experience creating multi-channel content, including digital and social media content.

This advert is for a full-time, fixed term position (9 months) at 35 hours per week.

This role is Homebased, with occasional travel to interviews, filming and photography shoots, team meetings and the TCS London Marathon event in April 2027.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• FlexibleBenefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check.Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

Job Title: Programmes & Funding Officer

Location(s): Home-based with attendance in the AUK’s London office or at meetings as required

London office: AdviceUK, 83 Victoria Street, London SW1

Status: Permanent

Reporting to: Programmes & Funding Manager

Responsible for: N/A

Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.

Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.

Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

CHARITY OVERVIEW

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.

We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.

JOB PURPOSE 

To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.

KEY TASKS AND RESPONSIBILITIES 

1.Programme & Project Support

·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.

·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.

·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.

·Maintain project governance processes and practical workflows to ensure funder requirements are met.

2.Development & Funding Support

·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.

·Provide administrative support during the drafting of funding bids, tenders, and proposals.

3.Relationship Management

·Liaise with members, stakeholders and partners to maintain positive working relationships.

·Support the Manager in organising meetings and events with key stakeholders in the advice sector.

·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.

4.Monitoring, Data & Evidence

·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.

·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.

·Assist in the preparation of financial and non-financial reports for funders and stakeholders.

·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.

5.General Responsibilities

·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.

·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work

·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers

·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their           services.

·Adhere at all times to AdviceUK’s policies and procedures

·Carry out any reasonable duties compatible with the post assigned by your line manager

The Woodland Trust is looking for an Operations Officer - Wildlife. This role will work collaboratively with colleagues across a number of teams, particularly in Operations and Nature Recovery, to advise and help deliver our plans to reduce adverse herbivore impacts (with an initial focus on deer populations) and make meaningful and lasting improvements to the woodland ecological condition of our estate. 

This role is based within the North and covers from the Northern Forest up, including Scotland and Northern Ireland. 

A company vehicle will be provided for this role. This role requires a 4x4, which is a benefit in kind that is taxed at £300pcm. Alternatively, there is the option to opt out of having a company vehicle should you have a suitable vehicle of your own. Please note that our Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role:

• Provide expert advice, guidance and training to operational teams, ensuring delivery of evidence-led wildlife management interventions. 
• Oversee safe, ethical and legally compliant wildlife management across the estate, always protecting organisational reputation. 
• Support regional and national operations with wildlife management activities, communications and stakeholder engagement, maintaining sensitivity to public opinion. 
• Work collaboratively with estate, outreach and conservation teams to deliver wildlife management programmes at scale in line with best practice and Health & Safety standards. 
• Contribute specialist expertise to policy, advocacy and fundraising activities, supporting funding applications and influencing work through data and case studies. 
• Deliver and evaluate wildlife and ecological surveys, ensuring accurate reporting and use of data to inform future operational decisions. 
• Manage contracts, equipment (including firearms and drones) and compliance processes, ensuring adherence to legal and organisational standards. 
• Build partnerships and identify opportunities for landscape-scale wildlife management, while maintaining professional development and awareness of best practice.
• This is a homebased role, requiring regular travel to locations within the Northern landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel across the UK and overnight stays will be required.

The Candidate:

• You’ll deliver hands-on wildlife management across estates, including the safe and compliant use of firearms in public-facing environments.
• You’ll plan, prioritise and coordinate operational wildlife work, ensuring teams deliver high standards efficiently under pressure.
• You’ll develop and deliver practical training programmes using varied learning methods, ensuring knowledge is embedded and monitored.
• Communicate effectively with a wide range of stakeholders, including landowners, partners and community groups.
• Represent the organisation professionally both internally and externally, supporting operational teams and managing differing public perspectives.
• Work across large and remote areas, collaborating with teams or working independently to achieve conservation goals.
• Maintain accurate records and produce high-quality, evidence-based reports using Microsoft Office, databases and surveys.
• Manage external contracts and ensure compliance with health & safety standards, including risk assessments, documentation and safe equipment use.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on 24th & 25th August. 

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

The Woodland Trust is looking for an Operations Officer - Wildlife. This role will work collaboratively with colleagues across a number of teams, particularly in Operations and Nature Recovery, to advise and help deliver our plans to reduce adverse herbivore impacts (with an initial focus on deer populations) and make meaningful and lasting improvements to the woodland ecological condition of our estate. 

This role is based within the South and covers Central and Southern England along with Wales. 

A company vehicle will be provided for this role. This role requires a 4x4, which is a benefit in kind that is taxed at £300pcm. Alternatively, there is the option to opt out of having a company vehicle should you have a suitable vehicle of your own. Please note that our Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role:

• Provide expert advice, guidance and training to operational teams, ensuring delivery of evidence-led wildlife management interventions. 
• Oversee safe, ethical and legally compliant wildlife management across the estate, always protecting organisational reputation. 
• Support regional and national operations with wildlife management activities, communications and stakeholder engagement, maintaining sensitivity to public opinion. 
• Work collaboratively with estate, outreach and conservation teams to deliver wildlife management programmes at scale in line with best practice and Health & Safety standards. 
• Contribute specialist expertise to policy, advocacy and fundraising activities, supporting funding applications and influencing work through data and case studies. 
• Deliver and evaluate wildlife and ecological surveys, ensuring accurate reporting and use of data to inform future operational decisions. 
• Manage contracts, equipment (including firearms and drones) and compliance processes, ensuring adherence to legal and organisational standards. 
• Build partnerships and identify opportunities for landscape-scale wildlife management, while maintaining professional development and awareness of best practice.
• This is a homebased role, requiring regular travel to locations within the Southern landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel across the UK and overnight stays will be required.

The Candidate:

• You’ll deliver hands-on wildlife management across estates, including the safe and compliant use of firearms in public-facing environments.
• You’ll plan, prioritise and coordinate operational wildlife work, ensuring teams deliver high standards efficiently under pressure.
• You’ll develop and deliver practical training programmes using varied learning methods, ensuring knowledge is embedded and monitored.
• Communicate effectively with a wide range of stakeholders, including landowners, partners and community groups.
• Represent the organisation professionally both internally and externally, supporting operational teams and managing differing public perspectives.
• Work across large and remote areas, collaborating with teams or working independently to achieve conservation goals.
• Maintain accurate records and produce high-quality, evidence-based reports using Microsoft Office, databases and surveys.
• Manage external contracts and ensure compliance with health & safety standards, including risk assessments, documentation and safe equipment use.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams on 24th & 25th August. 

Role Purpose

Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our corporate partnerships fundraising.

As our Corporate Officer, you will be responsible for supporting the Corporate & Commercial team to grow income from new and existing corporate partners, commercial collaborations and wider business development opportunities.

You will provide administrative and operational support across the team, helping to build and maintain successful partnerships, coordinate commercial activities, identify opportunities to maximise income, and ensure an excellent experience for partners and supporters at every stage of their journey with Child Bereavement UK.

The role is essential in ensuring excellent supporter stewardship, accurate record keeping, and the smooth delivery of fundraising campaigns, events, and partnership and commercial activities.

If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.

Main Responsibilities

· Provide day-to-day administrative support to the Corporate and Commercial Fundraising team

· Confidently manage a small portfolio of corporate supporters while providing proactive support to the Corporate Partnerships Managers in the stewardship and growth of their portfolios. Support the delivery of the corporate supporter activities, contributing to a team target.

· Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.

· Execute and adapt bespoke campaigns

· Assist with the preparation of funding proposals, sponsorship packages, and partnership applications.

· Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.

· Provide comprehensive stewardship for our corporate supporters.

· Prepare regular communications, rewards and incentives and feedback.

· Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.

· Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.

· Research and identify prospective corporate and commercial partners, maintaining an accurate pipeline of opportunities and supporting new business activity to help grow sustainable income.

· Prepare and coordinate high-quality corporate communications, including partnership proposals, impact reports, stewardship updates and marketing materials, ensuring supporters receive timely, engaging and personalised communications throughout their partnership journey.

· Support the development and delivery of Child Bereavement UK's emerging commercial offer, undertaking research, coordinating sales and business development activity, and providing flexible administrative support as new commercial opportunities are identified and brought to market.

· Continually raise the profile of Child Bereavement UK by networking and representing the charity at events as required.

Person Specification

Essential

· Ability to be passionate and inspiring when communicating the work of Child Bereavement UK

· Desire to deliver the highest level of experience to corporate supporters and partners

· Excellent organisational and administrative skills

· Strong written and verbal communication skills

· Good attention to detail and accuracy

· Experience of maintaining databases or CRM systems.

· Highly professional, flexible and committed to achieving and exceeding KPIs

· Excellent time-management skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines

· A creative thinker and quick to respond to opportunities

Desirable

· Understanding of child or parental bereavement.

· Evidence of continued professional development

· Experience of using Salesforce CRM System.

·        Experience of Corporate Fundraising 

Recruitment Timetable

Application deadline: 16th August 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Job Purpose

Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.

Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.

You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.

As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.

You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.

As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.

Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.

Key Duties

• Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
• Assist the project's management team and other team members with meeting scheduling and diary coordination
• Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
• Prepare, format and proof-read governance documents and papers
• Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
• Provide administrative support for project events - from planning and logistics through to on-the-day support
• Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
• Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
• Support coordination between internal teams and external partners, including research and funding partners
• Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
• Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
• Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
• Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team

Person Specification

Essential skills and experience

• Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
• Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
• IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
• Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
• Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
• Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
• Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
• Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
• Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential

Desirable skills and experience

• Experience providing administrative support for scientific or research-related projects
• Experience writing and communicating with non-specialist or general audiences

Thames Rivers Trust (TRT) is part of The Rivers Trust movement. We focus on the promotion and delivery of an ecosystem-based approach to improving the River Thames, working with partners including Thames Water, The Rivers Trust, the Zoological Society of London (ZSL) and a network of Catchment Partnerships across the Thames Basin, to deliver an integrated approach to managing the river basin for people, biodiversity and the environment.

We are recruiting a Programme Manager to lead day-to-day delivery of the Water Company Partnership: a developing arrangement between TRT, The Rivers Trust, Thames Water and ZSL that works alongside and helps coordinate support for the 27 Catchment Partnerships of the Thames Basin. You will oversee delivery across all five of the Partnership's workstreams and be accountable to the Partnership Board for progress, combining day-to-day programme management with support to the Board's strategic oversight.

In practical terms, this role exists to help integrate Catchment Partnership hosts and partnership members with Thames Water's delivery programme, and to upskill those partnerships so they are equipped to plan, fund and deliver more on the ground themselves, building the same kind of productive relationships with other funders and partners too, not just Thames Water. It is a genuine opportunity to shape how a major water company and its environmental partners work together, and to help turn that partnership into real, measurable improvements for rivers and the wider environment across the Thames Basin.

Your responsibilities will span five workstreams:

● Governance: catchment partnership maturity and tiering, network structure and governance models

● Monitoring and Evaluation: river health scorecards, monitoring standards and evidence for investment decisions and Thames Water's PR29 submission

● Capability and Capacity, including CaPS: TRT's own Catchment Partnerships Support Programme, learning and development, and running the Thames Catchment Forum

● Catchment and Nature-based Solutions: supporting delivery of wetland, river restoration and storm overflow projects

● Blended Finance: developing environmental market mechanisms and diversified funding for Catchment Partnerships

You will also service the Partnership Board, coordinate quarterly reviews with individual catchment hosts, and act as TRT's key liaison with Thames Water, The Rivers Trust, ZSL and Catchment Partnerships across the region.

We're looking for someone with experience delivering environmental, catchment or nature-recovery programmes, strong partnership working and facilitation skills, and the ability to coordinate complex, multi-organisation programmes through influence rather than line management. Knowledge of the water sector, WINEP or AMP planning, nature-based solutions or blended finance would be an advantage, as would a project or programme management qualification.

Please note that we are interested in receiving and considering applications from candidates who may not tick every box. You may be just who we are looking for.

The details

Salary: £40,000–£42,000 per annum, dependent on experience

Hours: Full-time, 37.5 hours per week

Contract: Initially funded for one year, with planned funding for a further two years

Location: Thames Basin, home-based, with regular travel across catchments and to partner offices in London

Reports to: Chief Executive, Thames Rivers Trust

How to apply

Please send your CV and a covering letter, explaining why you're interested in the role and how you meet the person specification. More details in the full job description is available.

Closing date: 10pm, Sunday 30th August 2026

Interviews: Tuesday 8th and Wednesday 9th September 2026

Job Title:  Head of Finance and Income Operations
Hours:  Full-time, 37.5 hours per week
Contract:  Permanent
Salary:  £45,000 per annum
Location:  Home-based in the UK, with occasional travel for team meetings and events
Role profile: A detailed role profile can be found in the 'supporting documents' for this advert

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network (NFFN) is a farmer-led organisation helping farmers restore the balance between farming and nature. We support farmers by sharing knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who care for nature, and we connect like-minded farmers across the UK.

Our network is open to all: farmers, the public and partner organisations.

About the Role

We are looking for a Head of Finance and Income Operations to lead NFFN’s finance function and help strengthen the systems, controls and reporting that will support the organisation’s next stage of growth.

This is a senior leadership role at the heart of a small, ambitious and mission-led organisation. You will oversee day-to-day financial management, budgeting, management accounts, restricted funds, funder reporting and income operations. You will also help improve how finance works across NFFN, giving budget holders clearer information and helping the organisation make confident, well-informed decisions.

The role is about more than keeping the numbers moving. We are looking for someone who can help build a stronger finance function, improve internal systems, support funder confidence, and help NFFN manage a more complex mix of grants, donations, restricted funding and revenue-based delivery work.

Depending on your background, this may suit someone with strong charity finance experience, or someone from a finance, grants, funding operations or mission-led commercial background who wants to use their skills in a values-led organisation.

Key responsibilities include:

• leading day-to-day financial management, controls and reporting

• preparing budgets, forecasts, management accounts and financial updates

• supporting budget holders with clear, practical financial information

• improving finance systems, processes, approvals and reporting tools

• overseeing restricted funds, grant conditions, funder reporting and income tracking

• supporting funding applications with budgets, financial information and reporting structures

• helping NFFN manage VAT, full cost recovery and different types of income as the organisation grows

• working with the CEO, CSO, Head of Fundraising, SLT, Board and external advisers

• providing line management to the Head of Fundraising and potential future roles within the finance and income operations function 

This role will suit someone who combines financial rigour with practical judgement. You will need to be comfortable working independently in a remote organisation, explaining finance clearly to non-finance colleagues, and improving systems in a way that is proportionate and realistic for a small non profit organisation.

We know this is a broad role, and we are not expecting one person to have done everything before. We are looking for someone with strong financial experience, good judgement, attention to detail, and a genuine interest in helping NFFN build the financial infrastructure it needs for the future.

This is a fully home-based role, with flexibility in how work is managed and occasional travel for team meetings and events. You will be joining a collaborative, values-led team working to support farmers, nature and a more resilient food system.

TRUSTS AND FOUNDATIONS MANAGER

Job Description & Person Specification

JOB TITLE:Trusts and Foundations Manager

SALARY:£35,000 per annum

HOURS:Full time - 37.5 hours, Part time – 22.5 hours

RESPONSIBLE TO:Charity Chief Executive

ACCOUNTABLE TO:Director of Fundraising

LOCATION:Hybrid working

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Trusts and Foundations Manager you will help us raise much needed funds that will make a real difference to our patients and their families.

ABOUT THE ROLE

The Trusts & Foundations Manager role is a hybrid position for University Hospitals Birmingham Charity, which is the official charity of Good Hope Hospital, Heartlands Hospital, Queen Elizabeth Hospital Birmingham and Solihull Hospital and Community Services.

The Trusts & Foundations Manager will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team, the person in this role will have specific responsibility for researching and applying to grant-making trusts and foundations and identifying where the work of the charity meets the application criteria. 

They will write or complete applications and build relationships with existing and potential funders. They will also be responsible for managing members of the team who are currently applying to Trusts and Foundations and supporting them with their applications. The Manager is also responsible for the Trusts and Foundations database and building on this. 

This role would suit an experienced fundraiser looking to move into a management role, or a Fundraising Manager looking for an exciting opportunity at a hospital charity.

MAIN DUTIES

PRINCIPAL DUTIES

• Research trusts, foundations, and grant funding bodies to identify those where the application criteria match elements of the work of University Hospitals Birmingham (UHB) Charity.
• Prepare, write and submit a portfolio of persuasive Grant & Trust applications.
• Research and collate information and/or data required to make applications to trusts, foundations, and grant funding bodies, providing them with compelling cases of support.
• Establish and manage long term, effective and profitable relationships with existing and prospective funders by providing excellent donor and supporter care.
• Increase the pool of potential funders by using Trusts and Foundations sector knowledge and scoping of the funding landscape to identify new trust funders and increase opportunities for generating new income.
• Maintain and develop efficient ways of keeping trusts, foundations and grant funding bodies updated on the work of UHB Charity and the difference their support makes, to develop and maintain relationships and maximise short- and long-term support.
• Support the wider fundraising team with smaller grant applications and offer regular opportunities for them to apply to specific funders.
• Work to financial targets and undertake research as directed/agreed by the Director of Fundraising.
• Provide the Director of Fundraising with regular updates and monthly progress reports.
• Monitor application deadlines, submissions, acceptances/refusals, income received and ensure all information is updated accurately on the database.
• Inspire and motivate funders through the creation and delivery of regular communications, presentations and tours of the Hospital.
• Work with the Communications Team to obtain patient and family case studies and stories for use in Trust applications and impact reports.

COMMUNICATION 

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including fundraiser and donor data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Trusts and Foundations Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, Powerpoint along with other software packages
• Ability to match communication style with the varying needs of supporters
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to recognise and reward people’s contributions
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in trusts and foundations fundraising, creative writing or marketing
• Membership of the Institute of Fundraising

EXPERIENCE:

Essential

• Experience of exceeding/achieving targets in an income generation environment linked to Trusts and Foundations.
• Considerable previous experience in Trusts and Foundations fundraising and/or general fundraising gained in a charitable environment
• Demonstrable success of securing significant income and of achieving challenging financial targets
• Knowledge/experience of fundraising in a health-related field
• Experience of working with senior staff at Board/Trustee level
• Experience of developing new donor/sales relationships
• Experience in the charitable sector

Desirable

• Raiser's Edge donor database experience
• Experience in the hospital charity sector
• Experience of working and consulting with patients and/or medical staff
• Understanding of the NHS and wider health and patient issues

ADDITIONAL INFO

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence