Case team manager jobs

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Senior Community Action Worker

Salary: £30k per annum

35 hours per week (flexible)

25 days A/L pro rata + contributory pension scheme

Birmingham Settlement is recruiting a Senior Community Action Worker to help us grow and offer more to the communities and people we serve.  Mainly based at our Sports & Community Centre (SCC), the role will help to develop, lead and manage activities that support individual and community leadership, voice and engagement in line with individual, community, and funder needs.

The role will focus on the overall management and development of the Settlement’s Sports & Community Centre to encourage active living, offering a diverse range of opportunities and learning activities to encourage physical health and wellbeing including partnerships and greater use of site facilities – the sports pitch, the gym, halls and large outside space as detailed in the job description.

An open mind, adaptability and a willingness to work flexibly along with excellent customer care skills are standard requirements that we must all always adhere to.

For an informal discussion about the role call Alex Howell. 

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH 

Closing date: 5pm Thursday 26th February 2026

Interviews: Friday 6th March 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Marketing & Communications Officer

Location: Central London

Salary: £30,000 per annum plus London Weighting

Contract Type: Permanent, full-time, office based with some travel out of the office base

The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.

Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.

This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.

Responsibilities

Content & Campaigns

• Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
• Create photo and video content.
• Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
• Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
• Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
• Internal Business Partnering
• Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
• Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
• Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
• Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.

Digital Marketing

• Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
• Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
• Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
• Assist in the creation and delivery of paid digital activity (social and search).
• Ensure all communications adhere to accessibility and inclusion best practice.
• Media & PR
• Support media monitoring and maintain up-to-date media contact lists.
• Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
• Help identify and prepare case studies, photography, and spokespeople for press opportunities.

Brand & Internal Communications

• Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
• Support colleagues to apply the brand effectively in their own materials and communications.
• Contribute to internal communications such as newsletters, intranet content and staff updates.

Events & Partnerships

• Assist in the planning and delivery of events, exhibitions, and partnership activations.
• Liaise with suppliers, freelancers, and creative agencies when required.
• Monitoring & Evaluation
• Track KPIs and engagement data, compiling regular reports on digital and media performance.
• Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.

Person Specification

Experience & Skills

• Significant experience in marketing, communications, or/and PR
• Excellent written and verbal communication skills, with a flair for storytelling.
• Proven ability to manage relationships and provide high-quality support to internal stakeholders.
• Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
• Experience producing accessible and engaging content for digital and print channels.
• Organised and proactive, able to manage multiple projects and deadlines.
• Commitment to equality, inclusion, and Deafblind UK’s mission.
• Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
• Some experience with design tools (Canva, Adobe Creative Suite, or similar).

Personal Attributes

• Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
• Creative, curious, and adaptable, a self-starter who thrives in a small team.
• Passionate about making communications more inclusive and impactful.
• Positive, resilient, and solutions-focused.
• Commitment to our organisational values.

Closing Date: Monday 16th February

Final Panel Interviews: Wednesday 25th February

To Apply

If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

After a successful Inspiring Minds Campaign that raised £50m over a 10-year period and achieved the goal of providing bursaries to 1 in 4 pupils, the Latymer Foundation is now entering a new strategic period. A new three-year strategy will sustain and grow bursary provision, driving us towards the goal of achieving needs-blind admissions, whilst positioning Latymer as the independent school that sets the global standard for access, inclusion and opportunity.

Within this context, the Head of Philanthropy will play a vital role in securing the financial resources that sustain Latymer’s sector-leading bursary programme, ensuring that talent, not financial circumstance, determines access to a life-changing Latymer education.

The Head of Philanthropy role will have a strong personal focus on major gifts fundraising, whilst overseeing all philanthropic income streams — Major Gifts, Regular Giving and Legacies.

Salary circa £75,000 per annum, dependent on experience.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website via the Apply button.

Closing date: 9.00 am on Monday, 23rd February 2026.

Interviews 1st Round (Virtual) – Tuesday 3rd & Wednesday 4th March 2026.

Interviews 2nd Round (In-person at Latymer Upper School) – Wednesday 11th March 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support Staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010; however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Location: Covering our London service – This can be a hybrid role based on service demands

Salary: Grade 5 - £37,739 or Grade 6 - £43,338 depending on experience, plus £5,023 London Weighting per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: 4th March 2026 at 11.30 pm

Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role

You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub.

About You

In this role, you will:

• Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work
• Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home.
• Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation
• Work closely with our London team to strengthen housing rights awareness across London
• Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Prospectus is recruiting for a Senior Trusts and Foundations Officer for a UK-based charity that provides free, confidential support to people who are grieving after the death of someone close to them.
​​​​​​​
This role is offered on a full-time permanent basis with a salary of £32,000 per annum. This is a remote role with occasional travel.

The Senior Trusts and Foundations Officer will be responsible for proactively securing and growing income from a large portfolio of charitable trusts and foundations, working collaboratively with funders and teams across the organisation to develop and submit compelling proposals. The postholder will ensure high quality applications focused on an agreed range of cases for support, funder reporting, and prospect research.

They are looking for someone with significant experience in successfully securing income from trusts and foundations including demonstrable experience of securing four and five figure grants. You will be experienced in managing a large portfolio of funders, with a high level of autonomy.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
           
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.         
 

Family Support Worker 

Maternity Cover up to 12 months

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Head of Trusts and Foundations

Greenpeace UK

Location: London, UK

Salary: This role is positioned with a salary range of £63,756 - £70,236 pa.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction.

Our vision is a world where everyone has equal access to clean air, water and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.  To make this a reality, we transform politics, industry and society to create a greener and fairer world.  Our mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way.  Together we show up, we stand up, and we get things done.  And we’ll do it again tomorrow.

In the last five decades, Greenpeace has become one of the foremost environmental organisations in the world, winning victories that have put climate and nature protection on the map. Fast forward to the present day, and we have gained huge momentum. Our movement is booming, environmentalism is mainstream and the solutions are more viable than ever. We look to the future from a position of strength. Now is the time to seize it.

We’re at a pivotal point in human history to turn the tide on climate change and biodiversity loss.  In order to ensure our campaigning efforts continue to be effective and to keep up the pressure on government and businesses, we fundraise from private individuals and charitable trusts and foundations who help us continue our work.  Our high-performing Fundraising Department contributes significantly towards a Global Capital Campaign to raise EUR100M for a new ship, and there is so much more we want and must do.  We are therefore looking for two talented high-value fundraising specialists and leaders to lead key areas of our activity and ensure that we continue to sustainably grow our philanthropic income. 

The Head of Trusts and Foundations is a leadership role within our Key Relationships team.  You will provide strategic direction and drive significant growth in income from charitable trusts and foundations.  This is a chance to lead a critical area of our fundraising mix, and create a step-change in activities and outcomes to increase the number and longevity of donors giving at the six and seven-figure grant level.  You will have the support of a small team as well as a well-developed operations unit, to drive our programme forward.

It is therefore essential that you bring a proven and successful track record of securing gifts from trusts and foundations at the six-figure level or more, as well as managing people and getting the best out of them.  Your creativity and highly developed relationship building skills and analytical abilities have underpinned your success so far, and you enjoy working in lock-step with colleagues to craft and convey compelling stories and cases to secure philanthropic support.  To be a successful leader in our Key Relationships team will require resilience, adaptability, and solutions-focussed approach. 

We are at a crucial point in time for both the planet and our futures.  If you are excited by the opportunity to play a significant role in turning the tide on environmental destruction and want to see a fairer, more equitable planet for all through engaging philanthropic support, please consider applying.  We’d love to hear from you.

Greenpeace UK is partnering with Richmond Associates in this search.  For a confidential discussion or to get more information on the role, please contact Richmond Associates on email or call +44 (0)20 3617 9240. You can also download a detailed information pack from their website by following the "Apply" button here.

CLOSING DATE FOR APPLICATIONS IS 9AM GMT, THURSDAY, 19 FEBRUARY 2026

Our commitment to diversity:

We want our team to reflect the diversity of the communities we work alongside. We’re committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

We know the environmental sector has further to go when it comes to representation. We particularly encourage applications from people of colour, disabled people, and people who identify as working class now or in the past. This is a priority for us, as reflected in our representation targets and our approach to diversity, inclusion and anti-racism.

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply – you might be exactly who we need.

Job Description

Job Title: Fundraiser - Volunteer Board Fundraising

Directorate: Engagement & Fundraising (Philanthropy & Partnerships)

Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)

Location: Wales (home based or hybrid)

Salary: £31,171 - £36,631 dependent on experience

Date last amended: January 2026

Context and Background

The NSPCC relies on voluntary income for the majority of its work to keep children safe,

prevent abuse and ensure every child has a voice. To secure long -term sustainability, the

charity has reshaped how it engages supporters through the Engagement and Fun draising

Directorate. Within this, the Philanthropy and Partnerships Department brings together

high -value audiences and supporter -led income. The Volunteer Board Fundraising team

leads income generation through regional and national volunteer boards , volunteer -led

fundraising initiatives and delivery of special events through our high value event

committees . These activities play a vital role in maximising sustainable income, engaging

senior volunteers, and supporting long -term supporter relationships.

The volunteer boards are made up of influential and successful senior stakeholders who feel

passionately about the NSPCC and volunteer their time to help the NSPCC generate income

and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities

via events, corporate partnerships and major gifts from individuals.

– their

This role will support , and lead the growth and development of, the s uccessful Wales

Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full

Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,

overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The

board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated

Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current

board is to support the raising of over £1m annually from a range of supporter audiences

and promote the NSPCC across Wales by organising events (both fundraising and

engagement), establishing new contacts - primarily high net worth individuals and corporate

partners - and supporting the delivery of NSPCC services including recruitment of

volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate

partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,

digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure

volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,

and achieves strong ROI.

The role of the Fundraiser is to cultivate and steward key relationships and deliver special

projects across the volunteer board and their network to deliver against annual income

plans .

Job purpose

• To contribute towards the delivery of sustainable income through the Wales

Fundraising Board

• To contribute towards the delivery of annual income and engagement plans,

ensuring volunteer activity is high -quality, compliant, and supporter -centric

• Build and manage relationships with senior volunteers and board members,

maximising long -term support and value

• Provide operational support and management of volunteer partnerships & projects

Key relationships - Internal

• Member of the Volunteer Board Fundraising team

• Reports to a Fundraising Manager, Volunteer Board Fundraising

• Works with colleagues across Philanthropy & Partnerships, including Corporate

Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship

Fundraising.

• Member of the Wales Leadership Group, supporting the Assistant Director for

Wales and other Wales -based colleague s and teams.

• Collaborates with Public Engagement (marketing, brand, digital) to support

volunteer fundraising campaigns and engagement

• Works with Fundraising Operations (data, compliance, finance, procurement) to

ensure processes are efficient and compliant

Key relationships - External

• Volunteer board chair, members and regional ambassadors including Wales

Fundraising Board members and senior advocates

• NSPCC’s Trustee for Wales

• Senior supporters and networks (individuals and organisations ) engaged through

volunteer -led activity

• Agencies, venues and suppliers supporting volunteer fundraising

• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities

Contributing to Volunteer Partnerships Strategy and Income

• Contribute to the delivery of the Volunteer Partnerships annual business plan to

maximise net income and long -term value through the volunteer boards

• Support the Wales Fundraising Board and their networks , ensuring their fundraising

and engagement delivers sustainable income and long -term value

• Lead on delivery of specific fundraising projects .

• Support a portfolio of fundraising and stewardship events led by the Wales

Fundraising Board to engage with new and existing supporters both in and outside

of Wales.

• Contribute to KPIs for income, supporter experience and ROI, addressing risks and

identifying opportunities for growth

• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales

Fundraising Board

Managing Volunteer Relationships

• Steward senior volunteers and board members, ensuring they feel supported,

inspired and connected to the NSPCC’s mission

• Provide tools, resources and guidance to volunteers to support their fundraising

and advocacy

• C arry out research through a range of sources, to contribute to proposals, donor

strategies and fundraising communications.

• Develop and create engaging materials for external audiences

• Ensure compliance with NSPCC policies, fundraising regulations and best practice

in all volunteer -led activity

Collaboration and Centre of Excellence

• Act as a centre of expertise for volunteer -led fundraising across the NSPCC

• Collaborate with colleagues across Engagement & Fundraising to embed volunteer

fundraising within wider supporter journeys and campaigns

Budgeting , Finance and Evaluation

• Contribute to the budgets for volunteer fundraising activity, whilst supporting the

Fundraising Manager to accurately monitor income and expenditure

• With the support of the Fundraising Manager , ensure accurate data capture and

reporting

• To provide financial administrative assistance to budget holders, including

processing invoices, placing orders, undertaking financial analysis, cash handling

and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation

directorate

• To update databases and supporter information systems as directed, in line with

Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s standards, policies and procedures.

• To evidence an understanding of and commitment to the NSPCC’s values and

behaviours.

• To maintain an awareness of and comply with data protection regulations and

internal data protection policies.

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be proactive in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to

end cruelty to children, including securing updates on project and service developm

ents and general NSPCC news

• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Experience of building effective relationships through face to face interactions with

existing and new high -level individuals and/or organisations, leading to securing

fundraising income via long -term partnerships.

2. Commercially minded; ability to apply commercial knowledge and understanding to

fundraising partnerships ensuring that NSPCC activity has a competitive edge in

the market place. NSPCC fundraising activity must be appealing and commercially

viable.

3. Exceptional project management skills; ability to see a project through from start to

finish, reaching a desired income target. Must have meticulous planning skills and

show great attention to detail. Must be self -motivated and highly proactive.

4. Target driven with proven financial management and reporting skills, including

accurate budgeting and contingency planning. A track record of achieving financial

and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic

motivations and current trends in high value and corporate fundraising across the

UK.

6. Excellent written and verbal communication skills to deliver fundraising pitches,

ideas and project updates to a range of audiences in a clear, inspiring and confident

way.

7. Able to work harmoniously with internal colleagues across teams to achieve joint

objectives. Working collaboratively; demonstrating an understanding of other

team’s goals and priorities. Able to negotiate successfully with others to achieve a

desired outco me.

8. Ability to organise and plan own work, juggle competing demands, manage projects

and establish clear timelines and priorities in order to meet agreed objectives.

9. Proven ability to demonstrate initiative and creativity.

10. Experience of provided.

a fundraising CRM package is desirable but not essential; training

The ability to engage this role .

in communications using the Welsh language is also desirable in

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with children and adults.

our

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance .Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and th e organisation .

• C ommitted to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

app lying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £26,500 per annum, pro-rata for part time hours

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video.

Closing date: 6th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Immigration Caseworker

We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.

Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am

About the Role

This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.

Key responsibilities include:

• Working towards an agreed IAA qualification level with a personalised training plan
• Keeping accurate training and supervision records in line with regulatory requirements
• Providing face to face and remote immigration advice to local residents
• Managing a caseload and preparing applications, letters and supporting documentation
• Liaising with statutory and non statutory bodies on behalf of clients
• Maintaining clear, compliant and confidential case records
• Supporting colleagues with immigration related queries
• Keeping up to date with immigration law, policy and best practice
• Contributing to service development, reporting and quality assurance
• Representing the service at relevant meetings and with partner agencies

About You

You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.

Essential skills and experience include:

• High level of written and spoken English
• Strong writing skills for reports, letters and submissions
• Ability to manage multiple tasks with excellent attention to detail
• Experience of working with vulnerable people in a sensitive and professional way
• Confidence using IT systems for case recording and document production
• Ability to follow procedures and maintain high standards
• Strong interpersonal and communication skills
• Commitment to equality, diversity and inclusive services

Applications are welcomed from people with lived experience of migration.

About the Organisation

The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.

In Return

• Ongoing training and development
• Generous annual leave
• Access to online health and wellbeing resources
• Employee Assistance Programme
• Employer pension contributions
• Life leave policy, including an extra day’s leave for your birthday

Other roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFP

If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

37 hours per week / £32,565 per annum / fixed-term until 31 March 2027 / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

YMCA  works to prevent and disrupt the sexual exploitation of children and young people aged 5-25 across East Sussex, Brighton and Hove, and Surrey.

We are a specialist team of passionate, dedicated professionals who support each other to work in this challenging area.

We deliver trauma informed, consent-based work with young people, schools, statutory services and Sussex Police. The WiSE SOLAH ("safer online at home") project focuses on one-to-one interventions as well as group work, training for professionals and creation of resources to challenge the risk presented from the online space.

We have an exciting opportunity to join the WiSE team as a Child Sexual Exploitation (CSE) Practitioner - SOLAH. We are looking for someone who is passionate about safeguarding children and young people, working creatively around promoting healthy relationships, online safety whilst creating safe spaces for children and young people to be heard.

You will provide early intervention support to children and young people 5-25 years who have been identified as being at risk of sexual or criminal exploitation.

Working primarily across Rye, Eastbourne, Robertsbridge and Hastings, you will support children and young people to stay safe online and within their communities by providing consultation, guidance and professional support to those working directly with individuals at risk of exploitation. As the role involves travel across East Sussex, you will ideally need access to a car and the ability to drive. Your work will include exploring key topics with young people such as risk, healthy and unhealthy relationships, sex and consent, negotiation and assertiveness, protective behaviours, personal boundaries, harmful sexual behaviours, gender identities, and concepts of masculinity.

Key responsibilities are:

• Manage a caseload of vulnerable young people and supporting them to stay safe and leave the influence of perpetrators
• Work with other professionals to deliver tailored care packages and provide consultation
•  Maintain accurate case records and contributing to timely reports
•  Liaise with Children’s Services, Sussex Police and other agencies to disrupt abuse and support prosecutions
• Deliver training and awareness-raising workshops to professionals and foster carers
• Contribute to strategic development and deputising at relevant meetings

This is a challenging role where children and young people do not always identify the level of risk they are exposed to or the abusive nature of the relationships they are in. The support of victims can be distressing and emotionally demanding for the workers, consequently 1-to-1 clinical supervision, weekly team meetings and regular line management supervision of cases and wellbeing.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

Qualifications, experience and knowledge:

• Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people
• Proven experience in safeguarding young children
• Experience providing casework support young people aged 10 to 25 years old
• Group work experience with young people
• Safeguarding children and young people at risk of serious harm
• Delivering and risk assessing outreach work with young people
• Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour

CLOSING DATE: Sunday 15 February 2026 at midnight. 

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions. 

About Compassion in Dying and the information line service

At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.

Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.

This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·

Role purpose

·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.

·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.

·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.

·Contribute to the development of information resources for the public and professionals.

Key responsibilities

Information service

·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.

·Provide clear, accurate information in plain English.

·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.

·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.

·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.

·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.

·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.

·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.

·Maintain awareness of other organisations’ services and sources of support.

·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.

·Identify callers who may be appropriate and willing to act as case studies.

·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.

Information quality and continuous improvement

·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.

·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.

·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.

Professional development

·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.

·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.

·Comply with mandatory training and attend team clinical supervision sessions.

Representing Compassion in Dying externally

·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.

·Deliver talks and presentations to stakeholders and members of the public, both online and in person.

·Raise the profile of Compassion in Dying’s Information Service.

·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.

General

·Participate in staff meetings, supervision and annual appraisal processes.

·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.

·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.

·Act, at all times, in the best interests of Compassion in Dying

Person specification

Experience: Essential

·Registered nurse with experience in specialist end-of-life or palliative care.

·Commitment to pro-choice principles for all individuals.

·Experience of writing complex information for a lay audience.

Experience: Desirable

·Experience providing information and support via telephone, email or webchat.

·Experience developing policies and procedures for an information line or related service.

·Experience of monitoring, recording and analysing data.

·Experience of report writing.

Knowledge

·Good understanding of the mental capacity legislation across the U.K.

·Good understanding of different types of advance care planning documents.

·Clear understanding of the boundaries of an information and support role.

·Excellent knowledge of current end-of-life healthcare systems and treatment options.

·Understanding of confidentiality best practice and data protection.

Skills and Abilities

·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.

·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.

·Ability to work both autonomously and as part of a team.

·Strong organisational skills, with the ability to prioritise work and manage competing demands.

·Good IT skills, including databases, spreadsheets, word processing, email and internet use.

·Ability to search for, assess and critique scientific and medical evidence.

·Willingness to give and receive constructive feedback and to have work peer reviewed.

Values

·Commitment to Compassion in Dying’s vision and mission.

·Commitment to Dignity in Dying’s vision and mission.

Organisational behaviours

·Leading by example: Motivates others through a professional and positive approach to work.

·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.

·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.

·High standards: Strives to deliver work of a consistently high quality.

·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.

Interview dates: 12th & 13th March 2026

Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding. 

Location: Hybrid (2 days per week in the London office) 

Reports to: Senior Consultant 

Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one. 

Responsibilities will include:

• Researching key policy issues and stakeholders relating to consultancy projects
• Using monitoring tools to help the team spot opportunities 
• Supporting advocacy, campaigns, digital and communications work
• Supporting business development
• Supporting project management
• Other tasks as required

Requirements

We would love to hear from you if you meet the criteria below:

• Undergraduate degree or equivalent 
• At least one year of work experience in research; advocacy; or communications.
• Ability to deliver work accurately in a fast-paced but supportive environment
• First-class  writing  and verbal communications skills in English at native level or equivalent 
• Digital skills, including experience in and excitement about using AI tools ethically
• Experience of using social media effectively 
• An excellent eye for detail and quality 
• Politically engaged, with a keen interest in following the news agenda
• Ability to work independently and as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Willingness to undertake routine admin tasks 

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st. 

If successful in your application, you will be invited to first round interviews (online) in the week of 16 March. 

If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.