Caseworker jobs in Birmingham
The Royal Medical Foundation (RMF) supports doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.
We are seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.
About the role
As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.
This is a role for someone who is person-centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.
About you
You are likely to have experience within the advice, charity, social care or grant-giving sectors, and bring a strong understanding of:
- Welfare benefits, financial assessments and holistic signposting to wider support
- Safeguarding and data protection
- Supporting people through crisis with compassion and respect
You will also have:
- Excellent listening and communication skills
- Strong organisational and administrative ability
- Confidence working independently in a homebased role
- Sound judgment, integrity and emotional resilience
Working with us
This is a homebased role, with occasional travel (including attendance at Epsom College in Surrey 2-4 times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.
We offer:
- Flexible, part-time working (32 hours per week, Monday–Friday)
- 25 days’ annual leave (pro rata) plus bank holidays
- Pension scheme via the Pensions Trust
- Private health care scheme
- Regular supervision, training and the support of a small, friendly team
- The opportunity to do work that genuinely changes lives
How to apply
The RMF is based at Epsom College in Surrey. Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, which can be found on the Epsom College website (see link below for 'Redirect to recruiter'). Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website, the content of which also applies to RMF job applicants, as well as the Job Description and Person Specification.
The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates, and welcomes diversity.
Interviews will be scheduled between 23 and 26 March 2026 and will consist of a 45 minute online interview via Microsoft Teams, and a 30 minute written test.
Registered Charity The client requests no contact from agencies or media sales.
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Purpose
Our Immigration Team works closely with Birmingham City University (BCU) to run the Immigration Law Student Clinic, a key source of free accredited immigration advice for people in Birmingham who cannot afford legal support.
The role involves supervising students as they research and prepare legal advice, coordinating day‑to‑day clinic activity, and supporting casework within CELC’s immigration team. You will recruit, train, and mentor students, ensuring they have an excellent student experience and helping them develop practical legal skills while ensuring clients receive an excellent service.
Responsibilities
Working closely with Birmingham City University the Law Clinic Supervisor will:
- Recruit and select students for involvement in the clinic
- Undertaking inductions with new students, in line with the Law Centre's Clinic practices ,including training on CELC systems and processes
- Develop and maintain student training manuals, policies, template letters, referral forms etc.
- Assess client cases prior to allocation to students
- Manage overall clinic calendar, allocating client cases to students
- Supervise all elements of student work, providing guidance to ensure accuracy and quality of research undertaken and advice provided
- Maintain accurate records of student inductions and supervisions
- Sign-off and submittance of applications
- Advise students to access other CELC teams for legal guidance where necessary e.g. family law, employment, housing etc.
- Create a positive and nurturing environment for students to learn practical casework skills
- Monitor and report performance of the clinic to CELC and Birmingham City University
- Work positively with the Law Centre’s Clinic Lead and the other clinic leads in delivering the overall partnership and wider clinical legal education
· Ensure that the Clinic is run in line with the Team’s priorities and the strategy and priorities of the Law Centre
- Undertake professional development to ensure legal expertise is current and up to date
The Law Clinic Supervisor will also:
- Demonstrate their commitment to the aims and principles of CELC
- Abide by policies and procedures as set out in the Office Manual and Staff Handbook
- Attend Immigration and all CELC team meetings and away days
- Contribute towards the effective daily running of CELC
- Undertake any other task reasonably required within the context of the post
Person Specification
Essential
- A non-judgmental attitude and commitment to social justice and the aims of CELC
- One or more of the following professional qualifications: IAA registration at L2 or above, qualified solicitor, qualified barrister, Senior caseworker accreditation with the Law Society Immigration and Asylum Accreditation Scheme.
- Experience in the delivery of legal support to clients
- Experience in supervising and developing others
- Excellent organizational skills with the ability to manage multiple tasks and
provide realistic timescales for completion
- Ability to work sympathetically and effectively with a wide variety of individuals i.e. clients, students, and stakeholders
- Ability to work well with others, be polite under pressure and to work as part of a team
- Self-motivated - able to work independently and on own initiative
- Excellent oral and written communication skills
- An understanding of the importance of confidentiality
- Experience of using IT systems including Microsoft Word, Excel and Outlook
Desirable
- Experience of designing delivery of training to individuals and groups
- Experience of working with students
- Experience of working with the public and in a busy and demanding environment
- Experience of using a case management system
- Experience of using Microsoft Teams and SharePoint
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