Home Based in Wales

About the role:

A fantastic opportunity has arisen for a full time Casework Administrator to join the Wales Region at SSAFA, the Armed Forces charity.

You will be part of a brand-new regional office team and will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting volunteer network including our highly trained caseworkers. You will be call handling, signposting, and triaging initial enquiries.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the new office, working closely with the Regional Casework Manager and Regional Operations Support Manager.

About the team:

In this new role you will be working closely with volunteers from eight SSAFA branches across Wales, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Support Manager.

About you:

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of planning and managing their own workload, with minimal supervision. It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.

About SSAFA:

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA:

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: 8th November 2021 (midnight)

Interviews: to be decided

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Victim Support is looking for a full-time victim focused Specialist Support Caseworker for their external services in the busy National Contact Centre based in St Mellon's, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The main purpose of the role is to provide confidential information and support for victims and witnesses who contact the centre in relation to our Fraud support work with banks and financial institutions, victims of Sexual Misconduct and Bullying and Harassment and our health care regulators.

The role of a Specialist Support Caseworker is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. An ideal candidate will have experience of supporting victims and or witnesses and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team.

To be successful in the role, you will have knowledge and understanding of relevant agencies and resources, the importance of confidentiality and safe working practice as well as the impact of Fraud and Sexual harassment and Violence. You will have the experience of supporting victims and vulnerable people. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Role:                    Schools Engagement Officer Wales 

Location:              Remote working in the UK 

Responsible to:    Head of Engagement 

Salary:                  up to £30,000 per annum 

Although this role is based remotely, having knowledge of education relationships in Wales is required. 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

To engage with our network of 4,000 secondary schools and colleges as well as local authorities in sharing out programme, onboarding and training in their usage.  Taking on the views of educators and educational leaders in what we provide and need to provide and enabling us to more closely match local and national need with our programme. This role will also support the delivery team with the delivery of the programmes from marketing opportunities to schools/students work experience placements. 

Key Duties / Responsibilities:-

• Recruit and onboard new educational establishments to working with us 
• Training and supporting users to maximise the opportunity to their students accessing our programmes through our newly developed portal and app. 
• Delivering training sessions to schools and colleges on our programmes and building on engagement in your defined region. 
• Building partnerships with Multi-Academy Trusts, SEND and PRU provision within your region to maximise our impact 
• Liaise with local government organisations to actively promote our programme to NEET young people in the region 
• Developing long standing relationships with school and college contacts to access, support and maximise employer engagement relationships in your region 
• Build a regional network of educational contacts, ensuring high level of customer service and reporting opportunities and issues to Head of Engagement 
• Retain our registered schools and colleges in our network, and increase engagement levels in all programmes across the region 
• Support our Delivery Partners to identify school contacts that can promote and support our programmes 
• Support Fundraising Leads in region to embed school-based initiatives where appropriate 
• Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required 
• Networking in the region with your regional team to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape. 
• Supporting the wider UK Education Strategy for Speakers for Schools 

Delivery Team support:

• Support our Delivery Partners to identify school contacts that can promote and support our programmes
• Processing new user registrations on our portal
• Helping with technical delivery processes using both our in-house software
• Data Management and CRM
• Inputting new data, maintaining existing records and generating reports
• Other duties as required, within the scope of the role. 

Key skills and experience:

Essential: -

• Experience in a similar environment working with a variety of stakeholders 
• Clear and concise communicator, capable of producing written content to a professional quality 
• Confident liaising with and managing relationships particularly with stakeholders from all levels 
• Comfort and experience in working with technology and data management 
• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery. 

Desirable: - 

• Previous experience working with HR/Recruitment/CSR/Educational Providers/Youth/Engagement teams an advantage 
• Knowledge of SEND and PRU education establishments and NEET students 
• An understanding of the UK Education System and a familiarity with careers provision and social mobility challenges within UK schools and colleges 
• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

We are looking forward to holding video interviews and appointing our Schools Engagement Officer swiftly. You must have the right to work in the UK without visa restriction to be considered. 

Benefits offered at Speakers for Schools: 

• Flexible working 
• 25 days annual leave plus bank holidays 
• Morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.  

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

The closing date for this role will be on or before Friday 5th November. 

Our new team member will start ASAP. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful at this time.

Job title:Employer Engagement Manager (Work Experience) Wales

Location:                Remote working in the UK

Responsible to:Head of Engagement Wales

Salary:£28,000 to 38,000 per annum FTE 

Please note, although this role is remote based, knowledge of employer engagement in Wales is required.

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

Working for the Head of Engagement in your region, and as part of a team of Employer Engagement Managers, Educational Relationship Managers, Programme Delivery Partners, and Regional Fundraising Officers, you will focus on relationship building in your community and will be responsible for connecting a network of schools, colleges, employers and partners in your dedicated region to deliver work experience opportunities, as well as well as other opportunities through our growing portfolio of programmes. 

Key Duties / Responsibilities: - 

• Outreach to and onboarding of new host employers, helping to grow our employer network to reach ambitious targets for Experience and Progression Programmes (and others as they develop). 

• Account managing relationships with participating employers and other regional stakeholders, supporting them in the design of programmes (where appropriate) and engagement with our leading technology platform. 

• Supporting employers to achieve their aims, through either our free or chargeable services, as appropriate. 

• Outreach to discount and opportunity providers, helping grow the range of discounts and opportunities for young people through our Youth Card programme. 

• Supporting programmes as needed on any contact, phone conversations with stakeholders, programme delivery tasks and wider charity work in support of wider organisation aims and needs, particularly during peak delivery periods. 

Skills / Experience / Knowledge:- 

Essential  

• Experience in a similar environment working with a variety of stakeholders 

• Clear and concise communicator, capable of producing written content to a professional quality 

• Confident liaising with and managing relationships particularly with stakeholders from all levels 

• Comfort and experience in working with technology and data management 

• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery 

• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 

• Comfort in holding commercial conversations with stakeholders, who are seeking chargeable service to deliver income.

Desirable 

• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage 

• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage 

• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

We are looking forward to holding video interviews. You must have the right to work in the UK without visa restrictions to be considered. 

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)

• Flexiable working

• 25 days annual leave plus bank holidays plus morning of your birthday off

• Pension scheme

• CharlieHR perks

• Perkbox

• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply: 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.  

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.  

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

Apply now.  The closing date for this role will be on or before Friday 12th November.

Immediate starts and delayed starts are available.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

MAF UK is excited to be calling interested applicants to apply to become a student on our sponsored aircraft engineering training scheme.  We are seeking to enable aspiring aircraft maintenance engineers to join MAF and work overseas.This opportunity is available to those resident in the UK and Ireland.

If you're successful, we will help you achieve the theoretical knowledge and practical experience necessary to obtain an EASA B1 or B2 licence. You will then go on to serve with MAF in various programmes across Africa and the Asia-Pacific region. 

Practical experience

To gain the required practical experience for your licence, you will be placed in one of our partner maintenance organisations, with the opportunity to work on a wide range of commercial aircraft. 

Financial assistance

MAF UK will provide financial assistance by employing candidates on fixedterm contracts for the period of service. 
This assists with living expenses and accommodation costs. MAF UK will also cover the cost of tuition for both the approved and modular routes. For those on the degree route, MAF UK will pay monthly student loan repayments for the length of active service. During practical assignments, maintenance providers will employ candidates directly and pay a salary in line with industry standards.

Training agreement

In view of MAF UK’s investment, successful candidates will be required to sign a training agreement binding them to service with MAF following the completion of their studies and practical experience. This agreement will normally last between four and eight years. Self-withdrawal from overseas service will require pro rata repayment of training-related costs.

Educational requirements

Completion of A level mathematics and physics at grade B and above, plus MAF specific occupational requirements that are outlined on our website. 

Selection

The selection process will include interviews, technical evaluations, and the completion of medical and psychological assessments.

Application Process

Download and complete the application form found on our website.  If you have questions during this process, feel free to drop us an email.

There is an occupational requirement for staff to be committed Christians, sent and supported by their home Church, and able to support and promote the Christian ethos and beliefs of MAF as a mission organisation through taking part in Christian activities such as Church events, prayer meetings etc.  This role (unless otherwise specified) requires some personal support raising to be carried out under the guidance and training of MAF UK.

Applicants must be resident in the UK or Ireland and have the support of their local home Church in order to apply to MAF UK for this training opportunity.

The Huntington’s Disease Association is seeking a Specialist Huntington's Disease Adviser to cover the South and Mid Wales area. The role is 28 hours per week.

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive.

The post holder will provide advice, support and guidance to families affected by Huntington's disease in the area. The role is home based (living in South or Mid Wales) but will involve extensive travel within the region and occasional travel across England and Wales.

This post holder will need to have skills gained within a Health and Social Care profession.

The main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

The appointee will undergo a DBS check for enhanced disclosure.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website or in the document attached.

To apply, please send us your CV and a cover letter detailing your relevant skills and why you want the position along with a completed safer recruitment form to recruitment @ hda .org .uk.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

Closing date for applications is Friday 29 October 2021.

Interviews will be via zoom over the on Monday 15 November 2021.

Please contact us if you would like further information about the role. 

Role:                  Work Expereince Coordinator 

Location:            Remote in the UK

Responsible to:  Head of Engagements

Salary:               £24,000 - £27,000

Roles available:  3

*Please note, if you do not submit a covering letter your application will not be accepted*

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

Role Summary

This role sits within our Engagement team and is crucial to the delivery of the charity’s programmes.

Key Duties / Responsibilities 

• Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting 
• Helping with technical delivery processes using both our in-house software and that of external partners 
• End-to-end technical support for partners, schools, and students
• Enabling stakeholders in the delivery of work experience and charity programmes
• Data Management and CRM 
• Inputting new data, maintaining existing records and generating reports
• Responding to and managing stakeholder queries via email and telephone
• Supporting the delivery of charity programmes

Essential 

• Experience in a similar delivery-focussed role within a small, fast-paced organisation 
• Experience using Microsoft packages, including Outlook 
• Experience of using CRM software to achieve the tasks outlined above
• Good customer service skills that mean queries are answered professionally and clearly 
• Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes 
• Flexibility and a willingness to get stuck in and help with any tasks the team require support for 
• Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities 
• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders 
• Excel at organising their workload and enjoy driving work forward independently 
• Think strategically and can change tactics while still meeting larger objectives 

Desirable 

• Experience of working in programme support in education charities 
• Experience of using Salesforce
• Experience of supporting young people via charity programmes
• Experience of using Google Classrooms

We are looking forward to holding video interviews and appointing our Work Experience Coordinator swiftly. You must have the right to work in the UK without visa restrictions to be considered. 

Benefits offered at Speakers for Schools: 

• 25 days annual leave plus bank holidays 
• Morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

If you have not heard from us within two weeks of the closing date, please presume your application has been unsuccessful. 

This role will be closing on or before Friday 29th October.

Our new team member will start ASAP. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful at this time.

Do you have experience of helping young people and their families through community-based interventions?

Newport Mind in partnership with Community Youth Project and Literature Wales is delivering an innovative Comic Relief funded project, helping to support young people and their families with their mental and emotional health through restorative and resilience-based approaches.

We’re looking for a new addition to our team to pilot this project with young people aged 7-10 and their families. You will deliver a combination of 121 support sessions to young people, their families along with creative group workshops.

Are you passionate about making a difference and supporting others to achieve their goals?

We are looking for a Recovery Worker to join the team in our North Somerset Supported Housing’s new Floating Support Service. This specialist service supports people with mental health issues to manage and maintain their own tenancy with independent living and support needs ensuring they continue to live their lives fully.

What will I be doing?

Day-to-day, you’ll manage a caseload of clients providing them with the support they need to enable them to live independently in their own homes.

You’re a great listener, with a flexible approach and a flair for planning and prioritising a busy workload.

You’ll work with individuals to develop and deliver appropriate support and actions that addresses their specific needs, helping them when it comes to fulfilling personal goals, living skills, liaising with statutory and voluntary agencies, ensuring they can maintain their independence and manage their wellbeing and recovery.

You have a good understanding of mental health issues and how they affect people, and you love working alongside individuals to identify and work toward their own solutions.

What’s in it for you?

Richmond Fellowship has the welfare of their staff and clients at the heart of everything we do.

We provide training, including the Skills For Care Certificate, and opportunities to develop and enhance your experience whilst making a real difference to people’s lives.

You can also expect great benefits, including 33 days holiday (incl Bank Holidays, pro rata), contributory pension scheme, employee assistance programme and childcare vouchers.

Whether you are just starting out on your journey in Health and Social Care or have a wealth of experience to offer, making a difference to peoples’ lives, we want to hear from you.

Because it’s only possible with the help of people like you.

We are looking for:

• Experience of working with people in a health, social care, or supportive capacity / environment.

• Dedicated to working in the community and willing to travel across North Somerset, supporting people in their own homes.

• A full clean driving licence and access to a vehicle for work (mileage reimbursed)

The salary for this post is £19,399.00 per annum.

This is a fixed term contract for one year with potential to convert to a permanent post if the pilot floating support is successful.

This is a full time role requiring the post holder to work 37.5 hours per week. 

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Victim Support is looking to recruit victim focused telephone support workers for their busy National Contact centre based in Cardiff. This role will require shift work covering a 24/7 rota.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role to provide confidential information and support for victims who contact the National Contact Centre. Some of the current services include the Victim Information Service; Support Line; National Live Chat and the Information Line for the Independent Inquiry to Child Sexual Abuse. We Provide high quality, accessible and relevant support for victims and enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to victims of crime by providing immediate emotional and practical support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under Essential and A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

About Migrant Help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for a Client Adviser to join our team on a Fixed-Term contract until 31 July 2021. There will be potential for the role to be made permanent.

We place a high value on employees in relation to the work that they do. As such, we offer benefits and adopt an ethos of constantly working towards being a Great Place to Work. 

Some of the benefits we offer include:

• Flexibility and work-life balance
• Enhanced family-friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

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The Role

To work as part of the Asylum Services team, providing advice, guidance, briefings and assistance with support applications to eligible asylum seekers. To contribute to the overall success of the organisation, in accordance with Migrant Help's aims and objectives, by providing high quality service to clients.

Duties and Responsibilities

•  Provide advice and support to asylum seekers, within the specification of the grant agreement and contract with the Home Office.

•  Support asylum seekers to complete their asylum support application forms (ASF) in order to get support under Section 95 and Section4 of the Immigration and Asylum Act 1999.

•  Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales.

•  Provide outreach for vulnerable clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Manager.

•  Provide telephone advice as may be required and support the telephone advice line by assisting clients to complete asylum support and Section 4 applications.

•  Assist clients to notify the authority of prescribed change of circumstances.

•  Provide guidance on immigration-related matters within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level.

•  Liaise and cooperate with relevant statutory and voluntary agencies on behalf of service users, as necessary.

•  Act as a contact with the Home Office, social services, healthcare professionals and other relevant agencies for applicants with additional support needs.

•  Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly.

•  Provide information to service users in a timely manner, being aware of other appointments and dispersal date.

•  Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure vulnerable clients are appropriately supported in their dispersal area.

•  Signpost asylum seekers, including those with a negative decision, to other relevant organisations that can support them.

•  Keep full, accurate and up-to-date case records, complete case follow up within the requisite time scales and undertake any necessary administrative tasks.

•  Participate in rota duties on a planned or ad hoc basis, as may be required, to cover telephone advice line out of hours service.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

- This post is subject to Counter Terrorist Check (CTC)

- Suitable candidate must be OISC registered or have the willingness to work towards OISC qualification.​

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK, e.g. with a valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 

• Be able to provide continuous UK address history for the previous 5 years.

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Are you passionate about making a difference and supporting others to achieve their goals? 

We are looking for a Recovery Worker to join our North Somerset Supported Housing Team.  This service supports people with mental health issues to manage and maintain temporary accommodation with a view to recovering and sustaining key living skills prior to moving on to their own tenancy. 

What will you be doing? 

Day-to-day, you’ll manage a caseload of clients providing individuals with the support they need to enable them to live independently and engage with their wider community. 

You’re a great listener, with a flexible approach and a flair for planning and prioritising. 

You’ll work with individuals to develop and deliver appropriate support and actions that addresses their specific needs, helping them when it comes to fulfilling personal goals, living skills, liaising with statutory and voluntary agencies, ensuring they can develop their independence and manage their wellbeing and recovery. 

You have a good understanding of mental health issues and how they affect people, and you love working alongside individuals to identify and work toward their own solutions. 

What’s in it for you? 

Richmond Fellowship has the welfare of their staff and clients at the heart of everything we do. 

We provide training, including the Skills For Care Certificate, and opportunities to develop and enhance your experience whilst making a real difference to people’s lives. 

You can also expect great benefits, including 33 days holiday (incl Bank Holidays, pro rata), contributory pension scheme, employee assistance programme and childcare vouchers. 

Whether you are just starting out on your journey in Health and Social Care or have a wealth of experience to offer, making a difference to peoples’ lives, we want to hear from you. 

Because it’s only possible with the help of people like you. 

We are looking for: 

• Experience of working with people in a health, social care, or supportive environment. 
• Dedicated to working in the community and willing to travel between our two housing units in Weston and Clevedon. 
• A full clean driving licence and access to a vehicle for work (mileage reimbursed) 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be shortlisted and considered for an interview. 

The salary for this post is £19,399 per annum. 

This is a permanent post.  

This is a typically full time role requiring the post holder to work 37.5 hours per week - but a flexible approach to working a minimum of 30 hours could be discussed.  

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems.  

If you need support to apply for this role or adaptions at interview please contact the recruitment team to discuss. 

We are committed to increasing our diversity and we welcome applications from those with lived mental health experience. 

Richmond Fellowship is a partner in Recovery Focus - a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. 

Victim Support is looking for a part-time Victim Care Officer based in Rumney Police station, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime.

To be successful in the role, you will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting, as well as working with vulnerable service users with diverse and challenging needs in different situations and settings. You will be customer focussed and deliver excellence in service delivery, building and maintaining relationships with external partners and key stakeholders. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will have knowledge of safeguarding legislation and practice and sound IT expertise.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.