The Amber Project provides help and support to young people (12-25) who have experience of self harm. We can offer help in a number of different ways including counselling, Friday evening workshops, theatre workshops, and informal support. We are totally inclusive and work with children and young people from all faiths and no faith, and this diversity is reflected in our team.

We provide Activity Based Workshops, Theatre Workshops, Counselling and One to One Support. Our workshops open to young people aged 12 to 17 years, and 17 to 25 years, regardless of race, gender, sexuality, religion. Activities can include music workshops, cooking, trips, arts & craft, and group discussions.

As a part time Support Worker, covering maternity leave you will be working with young people aged 12-25 years old who have experience of self-harm. You will play a key role in providing them with one to one support and advocacy both on a one-to-one basis and within a group setting; working with them to develop their emotional skills which will allow them to cope more effectively with the difficulties in their lives. The nature of the work means role, and successful candidate, must focus on inclusivity for the young people.

The successful candidate will have considerable experience in working with young people aged 12-25 and will enjoy the challenge of working with adolescents in difficult circumstances. You will need to be able to work within a non-discriminatory framework, ensuring the services are provided in a qualitative, responsive and accessible manner. Due to the Covid-19 pandemic, you will need to be able to engage in remote working, connecting with the young people by phone and video-conferencing.

If you would like you to find out any more about the role, please see the Recruitment Pack which includes contact details. 

To apply, please submit a Church Army Application Form which is available to download from the job advert on our website. 

Victim Support is looking for a Victim Care Officer based in Rumney. This is a fixed term position to cover maternity leave from March 2021 to March 2022.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime.

To be successful in the role, you will have experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting, as well as working with vulnerable service users with diverse and challenging needs in different situations and settings. You will be customer focussed and deliver excellence in service delivery, building and maintaining relationships with external partners and key stakeholders. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands/ needs and interests in an organised and methodical manner. You will have knowledge of safeguarding legislation and practice and sound IT expertise.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.

Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Cardiff/Vale of Glamorgan area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.

This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week, based in Cardiff but covering the Cardiff and Vale of Glamorgan areas. Salary £25,000 per annum.

All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.

You will:

* Have experience and working knowledge of advocacy (instructed and non-instructed)* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)

What we offer in return

In return we can offer a generous holiday allowance of up to 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/
Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Support Worker

As well as our existing contracts, we expect to launch a number of new projects in 2021 and so are looking for people who can commit to full or part time hours (3 days per week) for three months (and possibly longer) as well as bank staff.

Support Worker Responsibilities:

As we are looking for bank staff as well as those who can make a firmer commitment to part-time or full-time hours, this is an ideal opportunity for anyone studying, with caring responsibilities or who already has a part-time job and we would welcome a discussion on how this work could fit around the other commitments in your life. As well as offering flexible working from the start of your employment, our staff benefits include access to mental and emotional health support via our partner agencies and opportunities to further develop your skills, including by our own excellent in-house training. Our culture is open and we encourage everyone to contribute to the direction of the organisation. Successful candidates will have to undertake a DBS check.

Support Worker Requirements:

To be considered for this role, you must be qualified in Information Advice & Guidance (IAG) to level 3 or have an equivalent qualification or have at least one year’s experience of IAG in a role supporting / mentoring clients to develop a plan to improve their situations. You should be a great communicator with a naturally coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the need for confidentiality when working with personal information.

You must be a competent user of IT, including email and using the Internet, as well an organised administrator. It is absolutely essential that you share our values. It would be helpful if you have an understanding of discrimination and equality and diversity issues, including those not set out in law such as the ‘poverty premium’. An understanding of housing rights would also be an advantage..

The ability to speak Arabic, Bengali, French, Gujurati, Polish, Punjabi, Romanian or the language of another group that is affected by financial and digital exclusion would be an advantage.

About Clean Slate Training & Employment CIC :

Clean Slate is an exciting and innovative social enterprise working towards a world where everyone can provide for themselves and their families, where society addresses everyone’s needs and where it does not cost more to be poor. We believe in fair opportunity for all so anyone willing and able can access employment. We enable people to improve their financial wellbeing, supporting them to access the help they need to manage their money well and find work. Clean Slate, in partnership with Quids In! magazine, is re-writing the rulebook on helping low income households to become better off.

Clean Slate is expanding. We are looking for Support Workers to join our team to support us in delivering remote services for people who are struggling with their finances: the risk of debt, rent arrears and ultimately even homelessness. You will make contact with new referrals by phone and email and provide information, support and guidance, including signposting them to specialist advice and regulated bodies. You will help people to use digital tools to be better off. You will support clients to build their skills, take control of their finances and find employment. You will work with partner agencies and statutory bodies in the local area and will assist us with the money skills and employment workshops and training run by our tutors.

Location: London

Salary: £25,650 per year including London Weighting, £22,500 per year for applicants based outside London, Pro rata for part-time hours

Type: Full Time, Part Time and Bank Staff, 3 months Fixed Term Contract

You may have experience of the following: Support Worker, Care Staff, Residential Care Worker, Challenging Behaviour, Social Care Worker, Community Services, Care Assistant, Healthcare Assistant etc.

Ref: 96372

An exciting opportunity has arisen to join Cardiff Women's Aid, this fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls. The IPA will need to provide a high-quality frontline service to victims of domestic and sexual abuse and wider VAWDASV issues. Delivering a range of crisis intervention, early intervention and prevention work, intensive support, and accommodation-based support. Please note the service is 24/7 so we need people who can and will work outside normal office hours.

Due to the sensitive nature of the charity’s work this vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Key responsibilities
Identify and assess the risks and needs of service users using the CWA specialist intervention toolkit.
Providing advocacy, emotional and practical support and information in relation to legal options, housing, health, finance and recovery.
Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
Comply with GDPR/data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Out of hours responsibilities not limited to:
Answering calls coming into the service
Responding to police call outs within the hour.
Contacting all referrals in a timely manner.
Attending the Intake and Assessment facility when a new resident access accommodation.
Completing an assessment of risk and need with all referrals.

Person responsibilities
Have a good understanding of domestic violence/ abuse including the impact of domestic violence/ abuse on victims and their children.
Have theoretical, practical, and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
Understand child protection issues, how to respond to effectively safeguard, and the legal responsibilities surrounding these issues.
Understand the principles of risk assessment, safety planning and risk management for victims of domestic violence/ abuse and their children.
Understand and be committed to equal opportunities and diversity issues in policy and practice.

Post Diagnostic Adviser

Cardiff (currently remote due to Government guidance)

Part-time, 28 hours per week

Fixed-term contract until 31 March 2023

Live Well with Hearing Loss is a three year project funded by the Welsh Government under the Sustainable Social Services Grant which started in April 2020. The project has three strands, the At Home Service, the Befriending Service and the Post Diagnostic Service.

The Post Diagnostic service gives early intervention support to those who are newly diagnosed with hearing loss. The Post Diagnostic Adviser will share tips and strategies and demonstrate equipment over 3 sessions to facilitate independence and wellbeing. The service is delivered within the Audiology clinic at University Hospital of Wales, Cardiff, but due to COVID-19 is currently offered remotely.

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

The RNID (formerly Action on Hearing Loss) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

This post is also subject to an Enhanced Disclosure and Barring Service clearance.

Services Administrative Assistant

We have an exciting opportunity for a proactive, enthusiastic administrator to provide exceptional levels of administrative support, across all patient facing services. If you want to use your awesome administration skills to help an amazing team to deliver support to people affected by bowel cancer, we want to hear from you!

Position: Services Assistant

Location: Home based – UK wide

Hours: Full-time (35 hours a week)

Salary: £25,000 per year pro-rata

Contract: Fixed term for 6 months

Benefits: Pension Scheme and Stakeholder Pension, Life Assurance: provides a four times salary death in service benefit, Flexible working: core hours are between 10am – 4:30pm, Holiday: 25 days plus 3 between Christmas and New Year and Statutory holidays, Employee Assistance Program available to all staff, Cycle to Work Scheme.

Closing Date: 10th February

Interview Date: 17th February

The Role

The Services Assistant will report to the Head of Services and is responsible for providing exceptional levels of administrative support to the Services team, across all our patient facing services.

Along with general administrative support, responsibilities also include:

• Collecting, collating and analysing all monitoring and evaluation data for patient services
• Ensuring systems are accurate and up to date
• Working with the Communications team to produce and deliver marketing mail outs and promotion across all services including producing and mailing newsletters to health professionals
• Supporting the distribution of publications by volunteers
• Regularly communicating with the wider Services team

About You

As Services Assistant, you will have excellent administrative skills including experience of using a database, Survey Monkey and all Microsoft packages including Word, Excel and Outlook, with the ability to use your initiative, prioritise and demonstrate a problem-solving approach.

You will have experience of:

• Working in an administrative support role or support service role
• Using a database to manage work and keep accurate records
• Collecting and analysing monitoring and evaluation data and reporting findings in a professional way
• Contributing to event planning and marketing
• Project co-ordination experience

As part of the application process, you will be asked to provide a CV and Cover Letter, detailing how you meet the person specification (no more than two A4 page).

In Return…

In this rewarding role you will be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we would love to hear from you!

About the Organisation

As the UK’s leading bowel cancer charity, determined to save lives and improve the quality of life of everyone affected by bowel cancer, the organisation supports and funds targeted research, provides expert information, supports to patients and their families, educates professionals about the disease and campaigns for early diagnosis and access to best treatment and care.

You may also have experience in areas such as Service Assistant, Support Service Assistant, Service Coordinator, Service, Programme, Service Administrator, Service Admin, Services Administrator, Service Support Administrator, Admin, Administrator, Admin Assistant, Admin Support, Patient Service, Patient Services, Patient Service Admin, Patient Services Coordinator, Project Coordinator, Project Administrator.

About The Role

We are looking for a Support Worker to join our North Somerset team, working with clients in the Weston-super-Mare area. Are you prepared to go the extra mile to ensure a positive outcome for your clients? If you are, then we want to hear from you.

You will be working with people with low support needs age 18-30 years old who are impacted or threatened by homelessness. This could include single people, pregnant or small families. The support will be tenancy sustainment and will help the client to achieve their goals and aspirations and move on with skills to be independent in managing on their own. We are very proud of our services and helping clients is at the heart of everything we do.

You work closely with other agencies around specific needs including mental health and DV, private letting agents and landlords and/or others.

You will be helping clients to manage their tenancy including housing management, working with benefits (housing benefits, universal credits, PIP and other), budgeting and exploring options around education, training and employment. You will write support plans and assess risk, and will be engaging with other professionals, working towards moving your clients on from temporary accommodation.

This can be a challenging role at times as you will be working with clients who have a range of difficult and challenging issues / behaviours but if you are motivated to make a positive contribution to the lives of our clients and have a “can do” approach to your work, it is an incredibly rewarding role. Experience in a similar role would be great, but it is more important to have a passion for helping people in the local community.

Due to the nature of this role, a full valid driving licence and access to a suitable vehicle is essential.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for this role you will:

Essential:

• Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behaviour.
• Have understanding or experience of debt management and of welfare and housing benefits.
• Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service.
• Be able to take ownership and responsibility for a caseload, motivate and engage clients using the service and their pathway to independence.
• Be able communicate on different levels both verbally and in writing and  be able to ‘think on the spot’ when reacting to difficult situations.
• Be committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
• Have good IT skills, excellent interpersonal skills.

Desirable:

• Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
• Be able to build network effectively to source accommodation options and opportunities for clients.
• Have an understanding, or experience, of lone working.
• Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
• Understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

About The Company

At LiveWest, we believe in a home for everyone.  We own and manage over 37,000 homes across the South West, from Cornwall to Gloucestershire.
 
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

About The Role

We are looking for a Support Worker to join our North Somerset team, working with clients in the Weston-super-Mare area. Are you prepared to go the extra mile to ensure a positive outcome for your clients? If you are, then we want to hear from you.

You will be working with people with low support needs age 18-30 years old who are impacted or threatened by homelessness. This could include single people, pregnant or small families. The support will be tenancy sustainment and will help the client to achieve their goals and aspirations and move on with skills to be independent in managing on their own. We are very proud of our services and helping clients is at the heart of everything we do.

You work closely with other agencies around specific needs including mental health and DV, private letting agents and landlords and/or others.
You will be helping clients to manage their tenancy including housing management, working with benefits (housing benefits, universal credits, PIP and other), budgeting and exploring options around education, training and employment. You will write support plans and assess risk, and will be engaging with other professionals, working towards moving your clients on from temporary accommodation. 

This can be a challenging role at times as you will be working with clients who have a range of difficult and challenging issues / behaviours but if you are motivated to make a positive contribution to the lives of our clients and have a “can do” approach to your work, it is an incredibly rewarding role. Experience in a similar role would be great, but it is more important to have a passion for helping people in the local community.

Due to the nature of this role, a full valid driving licence and access to a suitable vehicle is essential.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate
To be considered for this role you will:

Essential:

- Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behaviour.
- Have understanding or experience of debt management and of welfare and housing benefits.
- Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service.
- Be able to take ownership and responsibility for a caseload, motivate and engage clients using the service and their pathway to independence.
- Be able communicate on different levels both verbally and in writing and  be able to ‘think on the spot’ when reacting to difficult situations.
- Be committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
- Have good IT skills, excellent interpersonal skills.

Desirable:

- Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
- Be able to build network effectively to source accommodation options and opportunities for clients.
- Have an understanding, or experience, of lone working.
- Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
- Understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people. 

You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.

About The Company
At LiveWest, we believe in a home for everyone.  We own and manage over 37,000 homes across the South West, from Cornwall to Gloucestershire.
 
We take the time to listen to, understand and learn from our customers.  We focus on thriving as a business and employer, so we can deliver more homes and even better services.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

An exciting opportunity has arisen to join Cardiff Women's Aid, this fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls. The RSW will need to provide support the Accommodation based IPA team to provide a high-quality frontline service to victims of domestic and sexual abuse and wider VAWDSV issues. Please note the service is 24/7 so we need people who can and will work outside normal office hours.
Due to the sensitive nature of the charity's work this vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).
Key responsibilities
Provide 24/7 cover within the organisations Intake & Assessment property on a rota basis
Welcome new clients into the organisations accommodation-based support facilities
Complete a comprehensive induction with all new residents
Ensure all housing benefit forms are completed within a timely manner
Support the IPA with a caseload of diverse risk and need to ensure all women and children, whenever possible are supported through their journey by the same worker
Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Person specification
Have a good understanding of domestic violence/ abuse including the impact of domestic violence/ abuse on victims and their children.
Have theoretical, practical, and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
Understand child protection issues, how to respond to effectively safeguard, and the legal responsibilities surrounding these issues
Understand the principles of risk assessment, safety planning and risk management for victims of domestic violence/ abuse and their children.
Understand and be committed to equal opportunities and diversity issues in policy and practice.
Working with vulnerable people, including families and/ or children.
The post-holder is expected to work flexibly between 00:00hrs 23:59hrs Monday-Sunday.