The Learned Society of Wales (LSW) is Wales’s national academy for arts and sciences. We have over 600 Fellows, who are experts from across all academic fields and beyond. We use their collective knowledge to promote research, inspire learning, and provide independent policy advice.

We are seeking a dynamic and enthusiastic Team Support Assistant to support our growing organisation at an exciting time. We want someone flexible and enthusiastic, with a keenness to learn and a proactive attitude to finding solutions to support our team and contribute to our culture of change and continuous improvement. We are a sociable and supportive team and are looking for someone to become an integral part of this. 

There are four main aspects to this role: 

Supporting senior staff and executive

This will include direct correspondence with senior people including the CEO and President.

• Diary management, particularly for the CEO and President, arranging meetings and booking travel and accommodation.
• Supporting the Clerk and other staff with Council and Committee meetings. Assisting with the production of papers, briefings and taking minutes.
• Supporting the Fellowship officer to prepare the documentation required by Fellows to decide on the appointment of new Fellows. Seeking references and compiling papers for Scrutiny Committees.

Database management

We use Dynamics to hold data on over 600 Fellows and stakeholders. The Team Support Assistant will support our Fellowship Officer to update and improve this database to ensure we are engaging in the best way possible with our increasing Fellowship.

• Maintain existing and add new Fellowship data on Dynamics and run an annual update exercise to update all data stores
• Provide colleagues and Committees with analysis of the dataset
• Coordinate the use of the database for communication to Fellows and to maintain Fellows profiles on our website

Meetings and event support

We run a wide variety of events. The Team Support Assistant will support the Clerk to arrange Council and Committee meetings. Will support other staff to run a variety of online events and deliver hybrid and in-person “showcase” events such as our medals awards evening and our Fellows dinner.

• Technical support for online and hybrid meetings. Including the set-up of simultaneous translation, queuing up presentations in advance and processing recordings afterwards.
• Room and catering bookings for in-person meetings and oversee all aspects of attendees experience including special access needs.
• Setting up registration pages, issuing invitations, monitoring attendance and liaising with speakers and attendees.
• Researching similar events to ensure our offer is distinctive / relevant and collating feedback to ensure future events are improved upon.

Communication support

• Support the Communications Officer in drafting communications such as event descriptions and marketing emails and assist in scheduling communications such as newsletters.
• Support the Fellowship Officer in all communication to Fellows. Drafting formal letters and emails of congratulation or condolence, notifying successful and unsuccessful applicants to Fellowship and promoting opportunities for Fellows.
• Managing the use of external translators.

The Society has focus on equality, diversity and inclusion. We want to ensure that the Society benefits from the widest range of talents and perspectives, and we’re building this in to all our work.

We want to be a diverse Society and to reflect a diverse society. We are committed to making the Society welcoming and inclusive and encourage applications from under-represented groups.

Adviser – National Food Bank Telephone Helpline (Help through Hardship project)

Citizens Advice, in partnership with The Trussell Trust, provides an award winning freephone helpline for people who need help to obtain a food parcel from their local food bank.  As part of the process, it provides information and advice on the issues that are causing financial hardship in order to move the client forward. The helpline is managed by generalist advisers from local Citizens Advice across England and Wales.

Citizens Advice Hammersmith & Fulham have been involved with the project since the start and now has the opportunity to expand our team of advisers.

Role:

• Establish that the client cannot afford food by carrying out a full exploration of the cause of financial hardship and give information and advice on the issues identified
• Establish if there is a local foodbank in their area and issue foodbank voucher where appropriate
• Signpost to local services if there is no local food bank in their area accepting e-vouchers
• Write up case notes to Citizens Advice national standards

The Helpline Advisers are provided with close support from our Supervisors, have access to our wealth of resources and are an integral part of the Citizens Advice Hammersmith and Fulham team. As such, you will be invited to participate in regular briefings, occasional meetings and training opportunities.

We have full-time or 2 part-time roles  (fixed days) starting as soon as possible with contracts running initially until March 2023. This role is predominantly remote working but advisers will be expected to visit our Hammersmith office for an initial training day and occasional team meetings for which travel will be reimbursed. We will provide a suitable laptop, telephony and headset.

To apply, please visit our website via the Apply button

All shortlisted candidates will be asked to take a test (a mock client call and write up) on 31st May or 1st June, with all candidates achieving a satisfactory score invited to interview on Monday 6th June.

Closing Date: 6pm  Friday 27th May 2022

Test: Tuesday 31st May 2022 or Wednesday 1st June 2022  

Interview: Monday 6th June 2022

NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households through working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs.  

This post provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK. 

NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive and confident.  Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisors sit within the Operations Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances. 

Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as NEA will provide full training to the successful candidate.

This is a full-time role - 37 hours per week Monday to Friday on a flexi-time basis.

This is a one-year fixed term appointment, and we are flexible about the location of the post. Office bases will be discussed with applicants on appointment, but staff are currently working from home on a temporary basis.

The job description which you will find on NEA’s website provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

Our mission is to dismantle poverty by creating opportunity, through self-help, social trading and business solutions. The Big Issue magazine launched in 1991 in response to the growing number of rough sleepers on the streets of London by offering people the opportunity to earn a legitimate income through selling a magazine to the public. Thirty years on, we've helped over 92,000 vendors earn £115 million but our vendors still face the myriad of problems associated with poverty and inequality.

As Frontline Support Worker, you'll not only support us in our mission to dismantle poverty, you'll have a direct impact on positively impacting the lives of our vendors. 

You'll be joining a committed and supportive team and an organisation that cares about your personal growth and wellbeing. Not only that, we also offer an ever-growing list of benefits too.

You will be a mobile member of staff with a small company van covering Swansea and West Wales. There is also the option for you to be based from our Cardiff office and work from there when you are not out visiting your assigned area.

The Role

You'll accompany vendors on their entire Big Issue journey - from completing their initial induction and selling the magazine through to assisting with financial and digital inclusion and much more.

In addition, this role will have a specific focus on key strategic financial and digital inclusion projects in Wales. This will include the delivery of a financial and digital skills programme, cashless payment support and launch and implementation of a new vendor app. This role will involve working directly with vendors to support them reaching their financial and digital inclusion goals and deliver on The Big Issue’s wider objectives.

Main duties include:

• Inducting new vendors, understanding their individual needs and goals 
• Holding regular check-ins with assigned vendors to discuss sales, welfare and gauging if they require referral for further support
• Working with vendors, both in the office and on outreach, to foster a professional relationship and support their sales aspirations
• Selling magazines to vendors, managing pitch allocation, ensuring we have sufficient stock and taking care of banking and sales reporting

Skills & Experience

Some of the skills and experience we look for include:

• Experience of working with vulnerable adults in a frontline or social care setting 
• Knowledge of the homelessness sector is desirable but not essential
• Excellent ability to communicate at all levels and with authenticity both verbally & and in writing
• Confidence in dealing with difficult situations or conversations 
• People-focused and ability to adjust your approach depending on the situation
• Confidence in lone working when needed
• Respect for the importance of confidentiality and discretion 

A full, clean UK driving licence is essential as this role is mainly field-based.

Experience of salesforce or other CRM system would be highly advantageous, as would experience of working with data and reporting.

For a full details of skills and experience, please download the job description from the link below.

Salary and Benefits include:

• Salary of £17,049.11 per annum
• Holiday entitlement starting at 25 days per year plus bank holidays on top, increasing by 1 day for each year of employment up to 30 days (this is pro-rata for part time staff)
• Company sick pay starting at 5 days of full pay, increasing by 5 days with each year of employment (up to 6 weeks)
• Paid time off to care for a sick child or grandchild and a sick or elderly relation
• Enhanced contribution to our workplace pension 
• Enhanced maternity/paternity pay
• Comprehensive flexible working policy open to all staff from day 1 of employment
• Free-of-charge BUPA healthcare cash plan scheme covering everything from dental and physiotherapy costs through to private consultations and scans
• Access to our Employee Assistance programme which includes counselling and a range of therapies 
• Life cover - a lump sum for your family or loved ones if the unexpected happens
• Comprehensive programme of professional skills training

Workplace details: 

This role is mobile with option to be based from our office in Cardiff 

Closing date June 11th 2022

The Big Issue Group committed to equal opportunities and committed to promoting and enhancing diversity, equality and inclusion. We welcome and encourage applicants from all members of the community and particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.

Our Group Mission 

Building a world that works for everyone. Challenging, innovating, and creating self-help and sustainable business solutions, that dismantle poverty now and for future generations

We have an exciting opportunity for a Children and Young Persons Caseworker in the Manchester, Merseyside & West Yorkshire area to join the National Homicide Service, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home working based with occasional travel in the Greater Manchester, Merseyside and West Yorkshire Area.

As a Homicide Service Childrens and Young Person caseworker you will be:

• Delivering a specialist digital service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide where this is in London.
• Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central to all processes that involve them.
• Acting as the designated caseworker and manage a case-load
• Implementing the CYP Homicide Service Delivery Model
• Work closely and support colleagues to provide a trauma informed service to children and young people.

The successful candidate will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity to support male victims of crime in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for male victims of crime? Do you have resilience & adaptability?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: -

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The post is full time, Mon-Fri 9-5 although there will be a need for flexibility. The post is initially offered fixed term until March 2023 but may be extended depending on funding. This post is home-based but some travel around the Cumbria area may be required.

Please note that we are committed to provide support where victims can choose to be supported by someone of their own gender and so this post is open to male applicants only as being male is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

As a male victim caseworker you provide tailored advice and support to all male victims of crime including sexual and/or domestic violence. You will assist in the development of resources and support to meet the needs of male victims, and support the wider team to deliver the services ensuring that the needs of male victims of crime are met.

To be successful in this role you will be flexible and proactive, and have knowledge and experience of working with male victims of crime and have a thorough understanding of the needs of this group. You may have experience of delivering a service and working directly with people in a statutory, voluntary or community work setting. You will hold or be expected to train as an Independent Sexual Violence Adviser.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

RFEA  are looking for a highly motivated self-starter with knowledge of the Armed Forces and Ex-Services charity network and the ability to understand the challenges more vulnerable veterans must overcome, particularly those who have entered the Criminal Justice System. This person will be home based (ideally in the North Yorkshire and North East area) travelling extensively around the region to provide face to face support to veterans within their home locations and partner organisations premises.

The successful applicant for this role will have a track record of delivering high quality results, with a strong beneficiary focus and be capable of working independently to targets and deadlines. Strong communication, IT and organisational skills are essential along with mentoring and coaching. Experience & knowledge of the criminal justice system, local government agencies and the ability to develop a network of contacts are also required, along with a clean driving licence.

Specific Responsibilities

Engagement

• Support the National Nova Manager to create and maintain strong working relationships with referring organisations in North Yorkshire and North East Area, including the Police and NHS Liaison and Diversion.
• Receive details of referrals from the Nova Client Advisors, or directly. If referrals are received directly share information with the Nova Client Advisors.
• Engage with veterans face-to-face for the initial visit and as necessary throughout their engagement with Project Nova, following the Case Management Guidance, RFEA Policies and the Project Nova Procedures.
• Register each Nova Veteran’s details on the CRM and obtain consent to share their data with organisations in the support network and any further information required by the Project Nova registration.
• Undertake a comprehensive needs assessment with each Nova Veteran.

Case Management

• Provide emotional support to veterans through regular contact whilst they are engaged with Project Nova.
• Establish a care coordination plan with each Nova Veteran that provides for support from within RFEA and Walking with the Wounded and with the organisations in the Nova area support Network.
• Work with families to ensure their effective participation in the Criminal Justice System, with other statutory services and with the support network.
• Keep clear records for each case on the CRM.
• Record the veterans journey on Outcome Star
• Ensure confidentiality, the family is a separate case to the veteran, who is also supported by Project Nova.
• When the Nova Veteran is ready, develop their employability and suitable opportunities for employment either, directly using RFEA employability tools and working with local employers or, through the wider RFEA or Walking With The Wounded.
• Project Nova is an active intervention. Close cases once the progress of Nova Veterans has reached its full potential, identifying long term social contact, formal or informal, in every case.

Person Specification

Essential Competencies

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Highly organised with strong IT skills and experience of using CRM systems.
• Strong communicators with veterans, referring organisations and within the Project Nova Team sharing information on cases with Team Leaders and Nova Client Advisors.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Provide presentations to Northamptonshire OPCC and Partners when required.

This role is ‘Home Based’ around the Yorkshire Area area and is offered initially on a permanent contract, 35 hours per week with a salary of  £27,500  plus additional employee benefits.

To apply please submit a covering letter and applicable CV. The closing date is midnight  5th June 2022. Interviews will take place in March for an immediate start where possible.

Applicants will be required to undertake an Enhance DBS Disclosure and Police Vetting.

The National Road Victim Service is looking for dedicated caseworkers who can genuinely make a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

A rare and exciting opportunity to help us to help others

Do you want to make a genuine difference to people’s lives and be part of an enthusiastic, energised, and dynamic team delivering world class support services to people at a time when they are most vulnerable? Can you help us reach greater numbers of people in need and build upon an established foundation to create an enduring legacy?

Are you capable of working in emotionally challenging scenarios, delivering support to people suffering the horrendous consequences of road death and serious injury, whilst providing high quality care?

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to roll out our clinically developed, trauma informed support services across the country.

Who we are

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.

Who you are

We are embarking on an exciting period of expansion with the creation of a number of new roles across the country which will involve the face-to-face provision of emotional and practical support to bereaved or seriously injured people. We need energised, self- starters who are passionate about helping others, to join our fantastic team.

We are looking for people who have a background in providing emotional support and practical research and advocacy for vulnerable people after a serious psychological trauma such as the death of a loved one in violent circumstances.

Specifically we are seeking candidates with:

• experience of frontline care for people in crisis with acute vulnerabilities and risks.
• research and advocacy skills – you get crucial things done through liaison with external agencies.
• significant resilience, and willingness to be professionally developed and clinically supervised.
• a full UK driving licence, with access to your own transport and willing to use it for work purposes (we reimburse travelling expenses). Employees are subject to driver licence checks. If you drive, please note we do not accept applications from serious traffic offenders due to the nature of our work.

We are interested in receiving applications, not to the exclusion of others, from people with a track record and references relating to backgrounds of working with people who have suffered sudden bereavement or working with people with heightened vulnerabilities.

The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.

We have roles available in the following locations:

• Gwent, North Wales, South Wales
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• Dyfed Powys
  29 hours per week, split evenly over 4 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• East Midlands
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• West Midlands
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• Eastern England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• South, Southeast and Central England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• West and Southwest England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm2 roles available
• Aberdeen, Edinburgh, Lothian and Borders and Lanarkshire and Motherwell
  36.25 hours per week, split evenly over 5 days Monday-Friday, worked between the hours of 8am-6pm
  3 roles available

If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.

NRVS Regional Manager quote,

“I love my job because we share the same vision and are all committed to supporting people who are experiencing traumatic loss. This creates a warm and energising team spirit where everyone is there for each other. The Charity is constantly evolving, and I feel privileged to be a part of this process. I am trusted to deliver, and I work hard to maintain that level of trust, which ultimately allows me to deliver my very best to the people we support.”

Deadline for applications: Friday 20 May 2022

Interview date: Shortlisting will take place on two separate dates:

• Monday 9 May 2022, with those shortlisted invited to attend an online training and assessment centre on Thursday 12 May – 10.00-16.00; and
• Tuesday 24 May 2022, with those shortlisted invited to attend an online training and assessment centre on Tuesday 31 May 2022 – 10.00-16.00.

Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Locations: Weston-super-Mare / Outreach across North Somerset and with some home working

We are looking to recruit a highly motivated accredited individual as a specialist Money Advice Caseworker working within our Money Advice Team (funding from MaPS and North Somerset Council).  You will be required to undertake comprehensive advice and casework on debt management, ensuring that the work conforms to the Advice Quality Standard (AQS) and MaPS Debt Advice Quality Framework. You will also provide debt advice support to non-money advice advisers and volunteers working at CANS.

The successful candidate(s) will have accredited debt advice experience in a Citizens Advice or equivalent setting and will need to have good communication skills and a commitment to delivering a high quality service. A trainee position will be considered for the right candidate.

Citizens Advice North Somerset (CANS) is an established and well regarded local independent charity who provide free, impartial and confidential advice.  We undertake research & campaign work to influence policy makers and to effect change.  We work in partnership with the Local Authority, The Legal Aid Agency, Macmillan Cancer Support, Debt Free South West, Wessex Water and many more local and national partners to deliver our advice services to over 7,000 clients living and working in North Somerset. 

Closing date:  Tuesday 17th May 2022 at midday

Interviews to take place on Wednesday 25th May 2022 via zoom

Displaced People in Action (DPIA) offer a range of services to refugees and asylum seekers settled in Wales including those that facilitate the development of confidence, self-sufficiency, education, and employment through advice, guidance, and practical support.

We are looking for a Refugee Resettlement Project Coordinator with excellent leadership, organisational and communication skills. Your focus will be to work across the three local authorities of West Gwent to develop the skills and knowledge of host families and enable them to support their Ukrainian guests.

You will be working together in partnership with hosts, guests and relevant agencies to help, encourage effective community integration of Ukrainian refugees in West Gwent and into Welsh culture.

Responsibilities include:

• Project Management – To plan and tailor an agreed individual support package for each of the allocated families/individuals who arrive under the Homes for Ukraine Scheme. 
• Project Delivery – To take responsibility for ensuring that all elements within the support package are delivered within agreed time frames. To meet with host families to explain the checklist of tasks, discuss their support needs and identify which tasks require the Project Coordinator's input. In the rare instances where sponsors lack the necessary knowledge, the post holder will cover those gaps by performing more of a caseworker function - but this will be the exception and not the rule. 
• Liaison with key partners – The post holder will be required to liaise extensively with key service providers (e.g. Host families, West Gwent Local Authorities, housing, education, ESOL providers, DWP etc.)  in order to perform the duties expected within each support package.
• Interpreters - It is highly likely that the post holder will need to perform most duties in conjunction with a Ukrainian speaking interpreter either face to face or over the telephone. The post holder will therefore need to develop a close working relationship with the nominated interpreter. 
• Holding Drop-in Sessions:  The post holder will host community-based drop-in sessions in each local authority area on a weekly basis- Each LA will pick an accessible venue for these sessions.
• Holding Monthly Teamed Evenings: The post holder will be required to organise themed open evenings at each local authority on a rotating basis to enable hosts and guests from all three Local Authorities to meet each other and give and receive support.
• Monitoring – Take responsibility for ensuring that all agreed monitoring templates and support plans are kept up to date by host families (and backed up with appropriate documentary evidence) to provide evidence that all key support package requirements are being delivered.
• Reports and reporting – Prepare reports as and when requested by DPIA and/or the relevant Local Authorities.  To represent DPIA (in rotation or in combination with others working on the project) at any meetings as and when requested. The post holder will be the main point of contact for all Ukrainian cases supported under the Homes for Ukraine Scheme.

• Successful candidates will be required to undertake an Enhanced DBS (Disclosure and Barring Service) check.

Mentoring Coordinator (ETE)

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

Location: Home Based - South West Midlands and South Wales
Contract Type: Permanent
Hours: Part Time, 20 hours per week, Monday to Friday
Salary: £12.266.66 per annum pro rata (FTE £23,000.00 per annum)

Closing date: 21st May 2022

About the Role:

The Mentoring Coordinator (ETE) is responsible for providing support, guidance, training and development opportunities to volunteers working in the Probation ETE service. Volunteer and Peer Support Mentors (people with lived experience of the justice system) will support and mentor referred service users to successfully engage with education, training, volunteering and/or employment, working alongside Maximus caseworkers and other partners working within the criminal justice system.

Responsibilities:

The Mentoring Coordinator will manage a pool of 10 volunteers and 5 Peer Support Mentors, ensuring that they are supported and encouraged to engage actively in their volunteering activity and that we are able to provide support to assist engagement in ETE activities, mentoring to help attend appointments and in work support for the most vulnerable service users . The Mentoring Coordinator (ETE) is responsible for working towards service delivery targets and providing information to evidence delivery and outcomes.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment) and an enhanced Disclosure and Barring Service check.

You may also have experience in the following: Mentoring Manager, Service Manager, Mentoring Coordinator, Service Coordinator, Case Worker, Family Support Worker, Social Worker, Volunteer Coordinator, Volunteering Coordinator, Project Coordinator, Training and Development, etc.

Ref: 132 272

Dementia Advisor

Contract Type: Permanent
Location: Flexible across the Area boundaries in West and South London
Salary: £20,872- £22,143 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 35 per week

Closing Date: 23 May 2022
Interview Date: TBC via Zoom/Teams

Location: Hybrid role (Homebased, Community and Office)

About Our Client

Dementia devastates lives. By 2025, over 1 million people will be living with the condition. But dementia won't win. Until the day a cure is found, our client will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything they do is informed and inspired by them.

They are one of the UK's leading dementia charity. Every day, they work tirelessly to find new treatments and, ultimately, a cure for dementia. They provide expert information, training, and support services to all those who need their help. And they are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

There is no direct care element to the Dementia Support Worker role, however they work passionately to provide advice, support and guidance to people affected by dementia.

This role supports people in their homes where they interact face to face, telephone and virtually to give people the tools and knowledge to make informed decisions about their future.

The company is proud to have a small but passionate and diverse team with a welcoming and supportive culture.

- Offering a vital and compassionate advice service to support and guide those affected by dementia.
- Provide community based, face to face services for an increased level of support for more complex cases.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Signposting clients to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access their services.

About you

They are hoping to welcome an approachable and knowledgeable Dementia Adviser to work in Wandsworth. This is an amazing opportunity to have a rewarding career providing support and guidance to people affected by Dementia.

They strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. They promote a person-centred service so that their support is unique to each individual, based upon their own aspirations and needs.

They are looking for:

- Someone who has working experience of assessing people face to face with an ability to assess their needs.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Good IT skills and be able to travel independently across Wandsworth
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career within the company.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 132 818

Welfare Rights & Energy Advisor

Permanent

Full Time (34.5 hours, Monday-Sunday)

Salary Range: £23,500- £28,500

Location: Home based/Remote

Are you looking to take your welfare benefits and energy advice knowledge to the next level by helping people living with cancer maximise their income?

Do you pride yourself on delivering exceptional customer care and high-quality information through a variety of communication channels?

Does your compassion, determination, and resilience shine through when supporting customers in a time of great need? 

If so, we would love to hear from you!   

About the Role

Now more than ever, people living with cancer are contacting our support line for advice relating to the rising cost of living, so to meet this need we are expanding our wonderful team.

You'll work within our Money and Work Team, offering comprehensive benefits and energy advice on our busy helpline, which receives up to 1000 calls per week, as well as by email and webchat. In addition to offering benefits and energy advice, you will support customers by signposting them to access debt, housing, and employment rights services.

We will offer you the opportunity to develop your knowledge and give you experience in an environment where you will become an expert in providing information to people living with and affected by cancer. This will enable you to build on your existing skills, and you will gain valuable experience from working in a growing and exciting area.

About You

We are looking for experienced Welfare Rights Advisors with some knowledge of Energy Advice who can demonstrate highly developed listening, communication, and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.

To do this role you will have:

• Experience of providing up-to-date and accurate Welfare Rights and Benefits advice
• Some knowledge of Energy Advice
• Contact centre experience
• Excellent communication skills, both written and verbal
• Experience using the Microsoft Office suite of applications

Alongside having excellent technical knowledge, you will have a flexible approach to work. This will support our service as it enables us to meet the needs of more people affected by cancer. 

Working Hours

Full time hours are 34.5 per week on a shift system basis. The service operates 365 days per year and hours are worked between 08:00-20:15, Monday – Sunday, including some weekends and bank holidays. We offer fully flexible working which can be discussed at point of interview.

About Us

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

In return for the commitment and skills you’ll bring to our friendly, supportive and high-performing team, we will commit to actively developing you in the role. We offer excellent benefits including CPD, private medical insurance, life assurance, private pension, generous annual leave, and interest-free loans for season ticket and gym membership.

We strongly encourage people of different age groups, of different ethnically diverse backgrounds, of different religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, and non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer which welcomes everyone to our team to join us and fulfil their potential with us.  If you need reasonable workplace adjustment at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc)

Recruitment Process

The application deadline is May 18th, 2022 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Successful candidates will be invited to a virtual group assessment centre w/c May 30th, 2022 via MS Teams.

Successful candidates will then be invited to a virtual interview w/c June 6th, 2022 via MS Teams.

The expected start date for this role is July 2022.

If you have any queries before applying, please contact People Services who will be happy to help you.

Any offers on this role are made subject to a criminal records disclosure check or equivalent. 

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Cardiff. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £7,141.33 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £7,141.33 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 18th May 2022

Virtual interview date: 25th May 2022

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.