77 Caseworker jobs near Cardiff, Wales

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Top job
Victim Support, Cardiff (On-site)
Up to £28000 per annum
Posted 4 days ago
Top job
The Learned Society of Wales, Cardiff, Cardiff (On-site)
£20,092 - £22,254 per year
We are seeking a dynamic and enthusiastic Team Support Assistant to support our growing organisation at an exciting time.
Posted 5 days ago
Top job
Citizens Advice Hammersmith & Fulham, Remote
£26,500-£28,500 (pro rata if part time)
In partnership with The Trussell Trust, we provide an award winning helpline for people who need help obtaining food parcels from food banks
Posted 3 days ago
Top job
National Energy Action, Remote
£23,023 - £28,065 per year
This post brings an exciting opportunity to help towards the end of fuel poverty.
Posted 4 days ago
Top job
The Big Issue, Cardiff, Cardiff (Hybrid)
£17,049 per year
Frontline Support Workers support us in our mission to dismantle poverty and have a direct and positive impact on the lives of our vendors.
Posted 4 days ago

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RFEA - The Forces Employment Charity, Remote
£27,500 per year
Are you looking for an new role that makes a difference? An exciting new opportunity has arisen within the Project Nova Team...
Posted 1 week ago
Closing tomorrow
Citizens Advice North Somerset, Weston-super-Mare (Hybrid)
£21,755 to £26,579
Posted 1 week ago
Closing today at 23:59
Displaced People In Action, Cardiff, Cardiff (On-site)
£28,000 per year
We are looking for a Refugee Resettlement Project Coordinator with excellent leadership, organisational and communication skills.
Posted 1 week ago
Closing in 5 days
PACT, Remote
£12.266.66 per annum pro rata (FTE £23,000.00 per annum)
Posted 3 weeks ago
Closing in 7 days
hireful, Remote
£20,872- £22,143 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Posted 6 days ago
Closing in 2 days
Macmillan Cancer Support, Remote
£23,500 - £28,500 per year
Now more than ever, people living with cancer are contacting our support line for advice relating to the rising cost of living.
Posted 2 days ago
Closing in 2 days
Cats Protection, Cardiff, Cardiff (On-site)
£7,141.33 per annum
Assistant Shop Manager
Posted 5 days ago
Page 1 of 6
Cardiff (On-site) 4.61 miles
Up to £28000 per annum
Full-time
Job description

We have an exciting opportunity for a Senior Caseworker to join the team delivering our Terrorism Project, working 37.5 hours a week. There will be the occasional need to work unsociable hours in response to a terrorism incident.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances & maternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression

About the role:

This role is based from home with occasional need for travel.

As a Senior Caseworker you will be:

    • Maintaining own caseload, ensuring delivery of the highest quality of casework at all times and compliance with VS quality standards
    • Supporting and supervising a team of virtual caseworkers to ensure a high quality, service user led service is delivered to the victims/witnesses
    • Support the Project Manager with the development and management of relationships with national and local commissioned services
    • Support the Project Manager to ensure a high quality, service user led service is delivered in line with contractual requirements

- You will need:

    • Experience of working with people affected by trauma and or terror, victims of violent crime or other highly vulnerable people(s)
    • Ability to manage complex cases
    • Management experience
    • Transferable skills to work in a multi agency setting
    • Understanding of the criminal justice system
    • Have effective and sensitive communication- verbally and in written form and influence others
    • Able to work unsociable hours
    • Ability to build and sustain relationships
    • To value, support and manage others

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.


How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. We looking forward to hearing from you.


We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

More about Victim Support

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.

... Read more

Posted on: 12 May 2022
Closing date: 09 June 2022 at 14:02
Job ref: 4146
Tags: Advice, Information,Management