Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill. We are interested in recruiting a part-time Youth Caseworker working 3 days a week (preferably Wednesday through Friday).

We are a small community-led organisation supporting young refugees from the Horn of Africa.

Da'aro Youth Project was established in 2018 by members of the Eritrean community in London. Eritreans, Ethiopians and Sudanese are some of the largest nationality groups of unaccompanied minors to arrive in the UK in recent years. Asylum-seeking children and young adults arrive here after traumatic journeys through the Sahara Desert, Libya, the Mediterranean Sea and after crossing borders in Europe, such as in Calais. Once here, young people often struggle to adapt to new lives separated from their families, and find that navigating the complex asylum and social care systems can be stressful and traumatic. We aim to promote the wellbeing of these migrant young people living in the UK, through direct support, through building bridges in the Eritrean community and through advocating for changes to unfair and discriminatory systems which undermine their wellbeing.

We want newly arrived asylum-seeking young people to feel at home and to know they have someone to turn to in a crisis.

Towards this aim we run a weekly youth club – Injera Club – and provide advice, support and advocacy through our casework service for young people in need. 

Through trauma-informed, intensive casework we identify the needs of young people, advocate for their interests within the care and asylum system, and connect young people with the services, opportunities and support they need to reach their goals. 

The Youth Caseworker role will:

Work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal, social and educational development so that they can achieve their full potential.
Provide holistic casework, advice and practical support to young people aged 14 to 21 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer -term needs of young people are met.
To encourage the active and meaningful participation of young people in all aspects of Da’aro Youth Project’s youth service delivery.
You'll need to have relevant experience and the energy and determination required to work positively with young migrants who are at risk or in crisis along with the ability to manage a complex caseload and the desire to work as a member of a small team.

Preference will be given to those applicants who have previous experience in casework with children, young adults, and refugees and asylum-seekers – and those applicants with refugee language skills (Tigrinya or/and Amharic).

Closing date for Applications is 23.59 on Sunday 19th December 2021.

Interviews will take place during the following week or so.

To apply, please complete the attached application form and return it to us via our website (see link above).

Please indicate on your application which days you are available to work.

We are looking for a committed and proactive individual with knowledge and interest in social welfare advice and support.

The postholder will provide holistic support to clients accessing welfare benefits and housing advice from Z2K’s wider casework team to address multiple issues that are impacting on their lives and ability to engage with advice. The postholder will be the first point of contact for all internal and external referrals for support.

As part of the team, the postholder will work to identify clients who would benefit from support in addition to advice and casework and work directly with clients to empower them to address their challenges. This may include helping individual clients to access additional specialist services for example; mental health support, Adult Social Care, or substance misuse services. There will also be times where the postholder will need to accompany clients to important meetings in the community and advocate on their behalf.

The postholder will be responsible for coordinating the Casework team’s access to Z2K’s hardship  grants and support with external grant applications. The postholder will support clients with form filling, accessing small grants, liaising with landlords, and other service providers, accessing debt advice, employment support or English for speakers of other languages (ESOL) classes. The post holder will also look at ways clients can maximise their income through benefit uptake as well as reducing expenditure by looking at entitlement to concessionary travel passes, Council Tax reduction or utility discounts. Support will range from a one-off intervention to a more in-depth package of support, lasting up to 6 months. In all interventions, the postholder will be working to support clients to take control and build their confidence.

Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Interview & Assessment date: 22nd December 2021 

Fixed Term until 30th June 2022 with a possibility to extend.

Administrative base in either Camberwell, London or Holloway Road, London with delivery location to be agreed.

Ref code: CYP-216

Are you a charismatic and driven individual with a proven track record of successfully supporting young people or those with involvement in the criminal justice system to progress into education, training and employment?

If so, St Giles is looking for a Careers Information and Advice Caseworker to work on a vital skills and employment project aimed at engaging, motivating and supporting severely disadvantaged young people involved, or at risk of involvement, with the criminal justice system.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Our successful candidates will work face to face with a caseload of young people, where you will assess each client’s support requirements and develop individual action plans. You will then provide a client-led support service that responds to each individual’s needs and build aspirations, including motivation and engagement activities, personal development, help to secure training, apprenticeships, and employment.

Ensuring you achieve set individual targets for engagement, training and employment outcomes and undertaking outreach and promotion to engage clients are key aspects of the role, as is working with colleagues to set up and run group activities e.g. motivation workshop, excursions and short courses.

What we are looking for:

• Substantial experience of effectively assisting young people and/or those with involvement in the criminal justice system and/or ex-offenders to progress into education, training and employment
• NVQ 4 or 3 (minimum) in information Advice and Guidance equivalent, or 2-years equivalent experience.
• Excellent awareness of the needs and concerns of disadvantaged young people, including those experiencing homelessness, family breakdown; substance misuse, or affected by gangs
• Experience of managing a caseload of clients and achieving set targets
• Proven ability to design and set up a range of interventions that support clients to make progress
• An outstanding communicator, both verbal and written, plus strong IT skills

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

£25,526 - £33,476 p/a - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Full-Time (35 hrs p/w) 

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, Tuesday 4th January 2022. Interviews: Thursday 13th January 2022.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Children and Families Caseworker 

£22,847 - £29,852 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

17.5 hours p/w, with the possibility of full time.

Fixed term until 31 March 22, with the possibility of extension pending further funding.

Greenwich (with regular travel to Camberwell)

CFC-212

Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that is diverse and fast-paced? Then join St Giles as a Children and Families Caseworker and you will be embarking on a highly rewarding and career-enhancing position.

About us

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this role

You will be providing both face-to-face and virtual/remote 1:1 Case working to children and Families at risk or on the periphery of gangs and serious youth violence. Using your cultural competency and lived experience to engage young people involved in serious youth violence and exploitation, you will be one of 3 practitioners for this geographical area and will be embedded in the local Early help team, providing a holistic approach to supporting young people and families in the community. Contributing towards the overarching aim of reducing harm, risk and exclusions (where relevant), you will work closely with Social Workers, youth offending agencies and schools/PRU’s, developing a relationship based on trust, which prioritises safeguarding.

You will play a central role in deterring young people from Offending and safeguarding families who may be at risk. You will work with them for a set period, aiming to reduce key risk factors and behaviours. We’ll be relying on you to maintain the high standards of the service, ensuring the successful delivery of the outcomes, and compiling reports and recording data where necessary.

Key Deliverables

• To develop and maintain relationships with other agencies, ensuring a steady flow of referrals to the project
• To complete initial needs assessments with clients and support them to develop individual action plans and regularly review to assess progress.
• To design and develop new sessions and materials, where required
• To promote inter-agency collaboration in the assessment and planning process and to include involved agencies in the delivery of the services
• To support individuals who are affected by domestic violence, C.S.E, Mental health, grooming and exploitation this will include working with victims and perpetrators
• To support young people who are affected by gang and serious youth violence, this will include working with victims and perpetrators
• To carry and review thorough risk management plans with young people and family ensuring each family member has an age-appropriate safety plan
• Provide a client led support service that responds to individual’s needs. Key elements will include supporting with housing, finances, schooling, parenting, health, ETE and criminal justice
• To deliver the service in a timely and targeted manner, working through identified issues on the action plan, promoting case closure as an achievable outcome
• To provide social support to children and family members; this will include identification of need, liaison and referral to specialist agencies
• To close cases effectively and positively, identifying a survival plan for the client that can be used for ongoing support and agencies that can be used if serious problems develop in the future
• To keep accurate records and assist with monitoring information and evaluation of the project
• To carry out other similar tasks as directed by the manager and work at all times in accordance with the Trust’s code of conduct.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, Wednesday 5th January 2022. Interviews: Wednesday 12th January 2022.

RAMFEL are currently seeking the following positions:

1. Immigration caseworker – this post is permanent and will focus on;

Supporting a range of clients in the borough of Islington, including rough sleepers, those with human rights claims and Citizenship applications for those who arrived under the Syrian Vulnerable Persons Settlement scheme

2. Immigration caseworker – this post is maternity cover for 9 months and will focus on;

 Supporting rough sleepers to regularise their immigration status

Interviews will take place on the 13th & 14th December, please let us know in your application email if you are not available on these days. Please indicate when you apply which role you are applying for and if you would like to be considered for both.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.

Contract Duration: As stated in advertisement for each position

Salary and Benefits: £30500 for OISC level 3 / Qualified Solicitor with IAAS level 2 qualified candidates, £28,500 for OISC level 2 qualified candidates and £25500 for level 1.

IAAS qualifications for non-qualified solicitors will also be considered but you will be required to undertake OISC qualification

Pension scheme – Employer contribution 6%

Holiday entitlement: 28 days annual leave, EAP and cycle to work scheme available

Location: Hybrid working from home and our Stratford and Ilford offices

Overview

The Refugee and Migrant Forum of Essex and London is an OISC level 3 registered charity, that provides advice to help people access justice. We are expanding our legal advice provision and looking for a new adviser to join our legal team. The role gives an opportunity to assist some of the most vulnerable people in our society. There will be particular focus on working with people who are facing a crisis, providing advice work and support that will take them out of destitution and on a path towards integration.

Specific Responsibilities

Case management

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by OISC and AQS to deliver high quality advice
3. Liaise directly with the UKVI/HOIE and related governmental agencies 
4. Completion of forms, letters and applications
5. Liaise with and refer clients to solicitors or other advisers, as appropriate
6. Manage client expectations by discussing deadlines, outcomes and timing
7. Deliver advice outreach surgeries as and when required (none currently planned for this role)

Service monitoring

1. Ensure that any reporting and monitoring requirements agreed with funders are met in  full
2. Maintain client files and records in line with file management procedures

General responsibilities

1. Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
2. Ensure that all of Ramfel’s Policies and Procedures are adhered to at all times
3. Attend internal training and external training as and when required
4. Participate in regular supervisions and team meetings
5. Act as a positive ambassador for the Charity at all times
6. Undertake any other duties that may be reasonably required

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt their workload as required.

Management

This post will report to the Immigration Advice Manager – Rough Sleeping

Hours of work and leave

The position is FULL TIME (37.5 hours), however we will also consider candidates who would like to work part time. It is inevitable that in the nature of Ramfel's work the Immigration Advisor will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

Victim Support is looking for a Complex Case Independent Victim Advocate, office based in North London. Candidates must be willing to travel for appointments.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role is to provide high quality holistic support to all victims and witnesses of crime referred to Victim Support whether by the Police another agency or self-referred.

As a caseworker you will lead on contacting clients immediately after a crime has occurred, completing initial needs and risk assessments that are comprehensive and holistic. You will provide information of support services, and tools. You will provide immediate and short term intervention to clients. Where longer term support is required or facilitation through attending appointments with clients you will make an initial appointment with a caseworker internally or refer externally as appropriate.

There will be a particular focus on those that are the most vulnerable, including repeat victims and victims of high harm crime. You will be expected to provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times. As well as being tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system.

Victim Support offers flexibility for home and office working when required, competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as Essential and A (under tested). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

You will deliver a high quality professional service to survivors of domestic violence living in our refuges, those who access our outreach service and independent domestic violence advocacy services. You will work from any of our National sites, providing cover for services who need additional staff. You may be required to travel including some Monday – Friday overnight stays during your assignments.

Your role will involve providing invaluable practice and emotional support to men, women and their children advocating on their behalf in areas such as welfare, housing, courts, police and emotional support as well as supporting women to move to safe, permanent accommodation.

The successful candidates will be passionate about ending gender based violence and have experience of providing emotional and practical support in a paid or unpaid capacity. They will need to work flexibly and have strong organisational skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. The ability to work as part of an on-call rota is also essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development.  Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Closing date:  9.00 am Friday 7th January 2021

Interview date: Friday 14th January 22021

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Case Worker (Aspire Higher) x 2
Ref: 904/CW
Location: Pan-London
Salary: Circa £28,000 pro rata
Hours: 37.5 hours per week
Contract: Fixed Term for 15 months, Full-Time

We are a leading social & environmental regeneration charity delivering over 500 projects each year many aimed at supporting young people in a variety of activities and training from higher achievement in education & training through to environmental & social action initiatives.

Our Youth Team is seeking applications for Case Workers to support the continued expansion of our Youth Programme. The central focus of the role is to line manage an Achievement Coach and work with young people within PRU’s and prepare the young person to progress to further education/college, employment or apprenticeships and ensure they do not become NEET. The role initially requires being based in either one or more of the London Pupil Referral Units.

You will provide specific support to young people (15 -17 year olds) who are involved in gang activity or are vulnerable to becoming involved in gangs and youth violence, enabling them to make the transition from a place where they have been excluded from school to sustained education, employment, and training (EET) outcomes.

With a relevant background, qualification or experience in youth, gang prevention and employment work, you will drive innovative and high quality provision as well as managing an Achievement Coach to achieve sustained education, employment, and training outcomes.

The role includes managing the proactive identification of work experience and work taster opportunities for young people, ensuring they have access to suitably positive destinations which may include volunteering, education and training, work experience, accessing apprenticeships and employment.

You will have the ability to form close and effective relationships with young people from a wide range of backgrounds, provide support and guidance.

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Closing Date: Monday 6th December 2021

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website

No agencies please.

Domestic Violence; IDVA

Your new company
Hays are recruiting for a leading national charity who support people affected and survivors of domestic abuse in London.

Your new role

• "Saferlives" qualified salary is £29300.00 and unqualified is £25600.00 - Please note if you do not have the "Saferlives" qualification the client will fund for successful candidates to gain this after probation has been passed.
• You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims' safety. You will be responsible for advocating on behalf of survivors of domestic abuse and managing and reviewing your cases.
• The successful candidate will have a thorough understanding of domestic abuse and its impact on victim/survivors and their children, as well as experience of providing emotional and practical support and strong casework management skills.
• You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning.
• You will understand the legal system in how it relates to survivors of domestic abuse and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.
• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group, and an outstanding knowledge of supporting those experiencing domestic abuse, is essential including the MARAC process.

What you'll need to succeed

• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group, and an outstanding knowledge of supporting those experiencing domestic abuse, is essential including the MARAC process.
• You will need to have proven knowledge of the criminal justice system and social care and understand how they relate to survivors of domestic abuse.
• Possess excellent communication, written and IT skills, the ability to engage with clients and liaise and deliver training and presentations to external agencies and stakeholders effectively.
• Experience or knowledge of working in a health based setting would be advantageous.
• To be successful in this role you will ideally hold a SafeLives (CAADA) accreditation.
• An enhanced criminal record check is required for this role.

What you'll get in return

• Opportunity to work for leading UK charity
• Excellent career growth opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Domestic Violence; IDVA

Your new company
Hays are recruiting for a leading national charity who support people affected and survivors of domestic abuse in London.

Your new role

"Saferlives" qualified salary is £29300.00 and unqualified is £25600.00 - Please note if you do not have the "Saferlives" qualification the client will fund for successful candidates to gain this after probation has been passed.

There is also option to some flexibility to work from home one or two days a week.

• You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims' safety. You will be responsible for advocating on behalf of survivors of domestic abuse and managing and reviewing your cases.
• The successful candidate will have a thorough understanding of domestic abuse and its impact on victim/survivors and their children, as well as experience of providing emotional and practical support and strong casework management skills.
• You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning.
• You will understand the legal system in how it relates to survivors of domestic abuse and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential.
• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group, and an outstanding knowledge of supporting those experiencing domestic abuse, is essential including the MARAC process.

What you'll need to succeed

• You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group, and an outstanding knowledge of supporting those experiencing domestic abuse, is essential including the MARAC process.
• You will need to have proven knowledge of the criminal justice system and social care and understand how they relate to survivors of domestic abuse.
• Possess excellent communication, written and IT skills, the ability to engage with clients and liaise and deliver training and presentations to external agencies and stakeholders effectively.
• Experience or knowledge of working in a health based setting would be advantageous.
• To be successful in this role you will ideally hold a SafeLives (CAADA) accreditation.
• An enhanced criminal record check is required for this role.

What you'll get in return

• Opportunity to work for leading UK charity
• Excellent career growth opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Employment Caseworker – Young People Skills and Employment

£22,847 - £29,852 p/a -  please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Full-time (35 hrs p/w), fixed-term contract until 30th June 2022

Ref: EMB-212

Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that’s diverse and fast-paced? 

If so, St Giles is looking for an Employment Caseworker to work on a vital skills and employment project aimed at engaging, motivating and supporting young people to achieve engagement in sustainable education, training, employment and a positive lifestyle, as well as improvement in their mental health, wellbeing and relationships.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Our successful candidate will provide a tailored one to one high-level service of engagement, advocacy and support for young people. The aim will be to support young people to achieve engagement in sustainable education, training, employment and a positive lifestyle, as well as improvement in their mental health, wellbeing and relationships.

What we are looking for:

• Substantial experience and strong track record in successfully supporting young people into sustainable employment.
• Experience of working on a target driven project, and a proven ability to organise others to reach their targets 
• Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types.
• Awareness of Matrix standards and ability to implement quality assurance measures
• You will be an excellent communicator with impressive interpersonal skills

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working,
a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan
and much more.

Closing date: 11pm Tuesday 14th December. Interviews: Wednesday 22nd December 2021.

For further information, or to apply, please visit our website via the ‘Apply’ button.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

RefuAid is a young and dynamic organisation supporting displaced people gain independence.  We focus on three key barriers for refugees trying to restart their lives in the UK: finance and re-qualification, language tuition and specialist employment advice.

We want to challenge the negative rhetoric surrounding refugees and show that, given the right support, refugees and asylum seekers can be an asset both economically and culturally to their host communities.

The current English language provision in the UK remains underfunded and difficult to access, without access to structured language tuition refugees find themselves isolated unable to advocate for themselves or begin to integrate into the UK.

RefuAid provides scholarship places at private English language schools throughout the UK for people who have been granted asylum to improve their English and take English language exams. This tuition and the exams provide the necessary qualification to enter a university or a profession in the UK.

RefuAid support the students in a caseworker capacity throughout the duration of their course.

We are looking for a full-time language caseworker to support the running of our nationwide language programme which supports refugees and asylum-seekers to gain the needed level of language and qualification to access education and employment. You will work directly alongside the Language Programme Team, providing support within a variety of areas.

KEY RESPONSIBILITIES:

· Casework, directly working with RefuAid clients - providing programme guidance & educational/careers advice.

·Creating and maintaining relationships at partner schools.

· Liaising with partner organisations, both non-profit and maintaining existing partnerships.

· Processing payments for students. 

· Administration assistance - database and accounts

· Participate in any necessary meetings. 


· Any other reasonable activity as needed for RefuAid.

SKILLS, EXPERIENCE AND ATTRIBUTES: 


· Excellent administrative and time management skills.

·       Excellent communication skills on telephone, in writing and in person.

· Commitment to, understanding and sensitive communication of our work and values.

· A high standard of spoken and written English.


· Excellent numeracy. 


· Meticulous; high degree of accuracy and attention to detail.

· Excellent IT skills; specifically, Microsoft Office, CRM systems and any additional software programs would be an advantage.

· Interest in the importance of long-term solutions in refugee-hosting communities, 
specifically in breaking down the language barrier. 


· Enthusiastic and positive attitude; flexible and adaptable.

· Collaborative team-player who will get involved in whatever needs to be done to achieve 
the aims of RefuAid. 


Committed to reflection and learning, including sharing failures and uncertainties.

We are committed to providing equality and fairness for all and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, mental health, religion or age. We encourage and celebrate the different qualities that our colleagues, and others we work with, bring to our work. And we believe that seeing things from a wide range of different perspectives helps us to resolve problems, adapt our approaches and develop as an organisation. We want to bring greater diversity to our team and we are keen to receive applications from people who believe they would do this.

Due to a high volume of applications we are only able to respond to successful applications. 

£25,526 - £33,476 p/a – please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Full time – 35 hrs p/w

Fixed Term Contract ending 31 October 2022

Based at Camberwell, London

Ref: SEC-214

Are you a driven and compassionate individual with excellent people skills? Do you have the skills and commitment to undertake a role that’s diverse and fast-paced? Then join St Giles as an Employment Adviser and you will be embarking on a highly rewarding and career-enhancing position.

About us

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

This exciting opportunity is based within our Skills & Employment Team which supports young people facing adversity, we aim to tackle the critical issue of Youth unemployment amongst those who are at risk/have experience of the criminal justice system.

About this role

As an Employment Adviser you will lead a small team of caseworkers and Peer Advisors, to provide a tailored one to one high-level service of engagement, advocacy and support for the young people. In addition, the senior caseworkers will work closely with the team leader and the Skills and Employment manager to assess standards of evidence and how well the data collected evidences the effectiveness of the young people’s journeys. 

The aim will be to support young people to achieve engagement in sustainable education, training, employment and a positive lifestyle, as well as improvement in their mental health, wellbeing and relationships.

The project team will be working with external evaluators to assess the project’s achievement and improve our ability to measure the impact of the service. 

To secure this great opportunity:

• Substantial experience and strong track record in successfully supporting young people into sustainable employment.
• Experience of working on a target driven project, and a proven ability to organise others to reach their targets
• Awareness of Matrix standards and ability to implement quality assurance measures
• Have experience in collaborating with partner agencies
• You will be an excellent communicator with impressive interpersonal skills

In return you can expect a competitive salary and generous leave allowance, staff pensions scheme, flexible working, a mentoring programme, an advice & counselling service, season ticket loan and much more besides.

Closing date: 11pm, Monday 13th December 2021. Interviews: Tuesday 21st December 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy

RAMFEL Immigration Advice Manager

We are looking for a full time Manager but we are willing to employ on a part time basis (4 days a week) for the right candidate.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.

We will only consider applications with relevant legal experience. Qualifications needed are OISC level 3/Qualified Solicitor with IAAS level 2 qualified candidate

Salary and Benefits: £34,240

Contract Duration: Permanent

Pension scheme: Employer contribution 6%

Holiday entitlement: 28 days annual leave, childcare vouchers and cycle to work scheme available

Location: RAMFEL’s offices in Ilford /Stratford with a mix of working from home and working from the office.

Overview

The Refugee and Migrant Forum of Essex and London (RAMFEL), is a not for profit organisation led by the needs of the individuals and communities we work with. Our focus is on providing immigration advice, destitution services, integration support and campaigning to improve the lives of refugees, asylum seekers and vulnerable migrants across London and Essex.

This is a role with responsibility for managing the delivery of projects focused on immigration advice. The RAMFEL Immigration Advice Manager will work with the caseworkers and legal advisors to ensure that clients receive excellent support and legal representation from RAMFEL. The Manager will focus particularly on supporting irregular migrants and their family to regularise their immigration status, as well as the non-for profit fee paying project (renewals).

Specific Responsibilities

Performance and resource management

1. Supports staff to ensure they can perform to a high standard through support and supervision, training and working closely with staff on complex cases
2. To be responsible for the day to day management and delivery of RAMFEL’s immigration advice services as agreed with the CEO and Head of Services.
3. Works with the Operations Manager, Head of Services and CEO to set and monitor performance indicators for RAMFELs services, including ensuring data for funding reports is available
4. Contributes to plans and budget monitoring for RAMFEL’s casework services
5. Ensures all relevant organisational systems, such as our database and annual leave booking system are used appropriately within their team.
6. Works with the Operations Manager, Head of Services and CEO to prioritise task and resource allocation.

People and culture

1. Recruit, induct, manage and develop paid staff and volunteers, participating in regular management support and appraisals.
2. Ensure staff and volunteers continue to operate to the highest standards and to all associated codes of conduct, relevant legislation and legal frameworks, including OISC compliance and AQS standards.
3. Supplies relevant information on service delivery to the CEO to ensure there are robust working practices and specialist support in place to ensure the wellbeing of all staff and volunteers is maintained and enhanced.
4. Works with the CEO, Head of Services and other legal managers to develop legal strategies and/or pre-litigation research to challenge laws that disadvantage rough sleepers.
5. Builds relationships with the legal sector, especially pro-bono units to help support the work of RAMFEL, including partnering on public law challenges.
6. Promotes a clear development pathway for staff and volunteers
7. Contribute to the training of volunteers and where appropriate staff

Service User inclusion

1. Ensures opportunities to volunteer or work within the service are accessible to a diverse community, reflecting the nature of our service users
2. Ensures sufficient Service User feedback is gathered to underpin effective service delivery

Relationship management

1. Builds collaborative and effective relationships across their team and works well with staff across the organisation.
2. Works with the CEO and Head of Services to manage relevant external relationships with partners from across the sector locally. Particularly to ensure that referral pathways to RAMFEL are clear to external organisations and manageable for the organisation.

Risk management

1. Maintain and update risk assessments related to service delivery in collaboration with the Operations Manager. Ensure that policies and procedures from the operations manual are followed, alongside OISC regulation and Health and Safety regulations.
2. Ensures rapid escalation and management of identified risks and ensures learning is embedded in operational models. In particular observing internal policy on safeguarding

Funding development

1. Will assist the CEO in the development of funding bids, by providing useful insight and data.
2. Will identify potential opportunities for funding and with the agreement of the CEO and in line with the organisational strategy prepare funding bids for submission

Systems

Ensures teams accurately, swiftly and appropriately utilise our database and any other agreed IT systems in line with organisational procedures and approaches, using reporting from these systems to inform operational decision making.

Casework

Assists at points directly with casework and will carry an ongoing caseload. Staff may not unreasonably refuse a request to undertake any task which is appropriate to their level for which they have the necessary skills and/or experience. Any resulting change to their objectives and priorities will be discussed and confirmed with their line manager

Flexibility

The post holder is expected to be responsive to Ramfel's policies, priorities and the changing needs of the organisation and will be expected to adapt the workload as required. They may be expected to attend relevant meetings and briefings both within and outside the office, some of which may be outside normal office hours.

Management

The Immigration Advice Manager is accountable to the Ramfel Board through the Ramfel management structure. The Immigration Advice Manager will usually be directed by the Head of Services, who will also act as a line manager.

Hours of work and leave

The position is FULL TIME (37.5 hours we may be able to accept part time working hours for the right candidate. It is inevitable that in the nature of Ramfel's work the Immigration Advice Manager will occasionally exceed this. When more hours are worked, time may be taken off in lieu by arrangement with other members of the Team and with the appropriate member of management. Holiday entitlement is 28 days per annum plus bank holidays for full-time roles.

Person specification

Skills

• Manage appropriate service delivery processes, mechanisms and systems, and their monitoring and evaluation
• Build strong and effective alliances and relationships at an operational level
• Use and operate delivery performance measures and report on delivery outcomes

Knowledge

• OISC level 3 qualified or IAAS level 2
• Project management experience is desirable
• Understanding of relevant context, issues affecting irregular migrants, asylum and immigration policy, working practice and legislation
• Working with vulnerable adults and children and the requisite regulatory frameworks

Experience

• Experience of working as an advisor to vulnerable people
• Management experience that includes:
• General management of a team supporting vulnerable people
• Experience of identifying service needs, and exploiting and developing service opportunities
• Understanding of casework and client needs, including experience of working with clients who have experienced trauma
• Liaison and networking with external partners
• Contribution to monitoring and evaluation of projects

Expected behaviours

• Focussing on people in crisis and encourage and encourages others to think from those perspectives
• Being accountable for resources; takes steps to embed value for money and spending in line with project budgets, including the allocation of staff time
• Seeking insight, supporting others to make the best use of the information available and drawing on different sources to develop new courses of action
• Applying strategic thinking; understands the strategic direction of the organisation and is able to relay that clearly and simply to staff, clients and external actors to justify decisions and workings of the organisation
• Working collaboratively, investing time to find out what others think and developing relationships with a mind to future potential opportunities
• Communicating well, providing clear explanations, raising awareness of issues and consulting with staff, clients and other actors.
• Developing yourself and others; developing capabilities and knowledge by seeking and using developmental opportunities to improve performance
• Solution focussed: supporting solutions or proposing alternative ones with rational, logical and well thought out options
• Managing personal impact by actively seeking out feedback to test thinking and continually improve

Desirable

• Knowledge of a relevant language to our client group.