Caseworker jobs in devon

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in the north/central area of the South West region you will deliver a face-to-face service to clients in their own home or safe meeting place across the Dorset, Avon, Somerset, Gloucestershire and Wiltshire area  as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the north/central area of the South West Region. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Ref: CLS-252

This post will require vetting to be able to work in a police station – NPPV2 Full Level.

Are you a driven, proactive and compassionate individual looking to make a significant difference to the lives of vulnerable children and young people? Have you had personal experience of the Criminal Justice System or a proven track record of engaging positively with young offenders or other vulnerable groups?

If so, St Giles is looking for a Caseworker to join their County Lines team, where you will play a pivotal role on our pioneering project.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

County Lines is a phenomenon in which criminal drug dealing operations are expanding their operations outside of the larger cities, taking over drug markets in smaller towns. Gangs target vulnerable children and young people and coerce them to transport and distribute mainly Class A drugs into areas where there is less police presence, less competition and high demand for their product.

About this exciting opportunity

This pivotal role will see you referring clients, with reference to St Giles Trust/Rescue and Response assessment practices. You will also need to produce support plans and risk management and planning process, and to include appropriate agencies in the delivery of the service.

You will also deliver a holistic support service, working independently or with colleagues, which will include providing social and housing support, education, training and employment options, benefits work, debt advice, and appearing in court. Developing and maintaining strong relationships with regional agencies including police and social services is a key aspect of the role.

What we are looking for:

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of engaging successfully with ‘challenging’ young people
• Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of clients to other professionals
• Strong IT skills, particularly MS Office, and the ability to work with a case database
• The ability to use and develop monitoring systems to record all aspects of the project
• Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 17 November 2025 at 9 am. Interviews: 1st December 2025.

Uwch Weithiwr Achos Llinellau Cyffuriau CLiC

£27,000 y flwyddyn (Dylai ymgeiswyr llwyddiannus ddisgwyl cael eu penodi ar fan cychwyn y raddfa gyflog. Dim ond ar gyfer ymgeiswyr eithriadol sydd â thystiolaeth gref o brofiad perthnasol y bydd cyflog uwch yn cael ei ystyried)

Amser Penodol tan 01/12/2026

Lleoliad: Caerdydd

Bydd y swydd hon yn gofyn am fetio er mwyn gallu gweithio mewn gorsaf heddlu – NPPV2 Lefel Llawn.

Cyf: CLS-252

A ydych chi'n unigolyn llawn egni, uchelgeisiol, rhagweithiol a thosturiol ac am wneud gwahaniaeth sylweddol i fywydau plant a phobl ifanc sy'n agored i niwed? A ydych wedi cael profiad personol o'r System Cyfiawnder Troseddol neu hanes profedig o ymgysylltu'n gadarnhaol â throseddwyr ifanc neu grwpiau eraill sy'n agored i niwed?

Os felly, mae St Giles yn chwilio am Weithiwr Achos i ymuno â'u tîm Llinellau Cyffuriau, lle byddwch yn chwarae rhan ganolog yn ein prosiect arloesol.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.

Mae'r term Llinellau Cyffuriau yn cyfeirio at y ffenomenon o werthwyr cyffuriau troseddol yn ehangu eu gweithrediadau y tu allan i'r dinasoedd mwy, gan gymryd drosodd marchnadoedd cyffuriau mewn trefi llai. Mae gangiau'n targedu plant a phobl ifanc sy'n agored i niwed ac yn eu gorfodi i gludo a dosbarthu cyffuriau Dosbarth A yn bennaf i ardaloedd lle mae llai o bresenoldeb gan yr heddlu, llai o gystadleuaeth a galw mawr am eu cynnyrch.

Ynghylch y cyfle cyffrous hwn

Fel rhan o'r rôl ganolog hon byddwch yn cyfeirio cleientiaid, gan gymryd i ystyriaeth arferion asesu Achub ac Ymateb Ymddiriedolaeth St Giles. Bydd angen i chi hefyd gynhyrchu cynlluniau cymorth a phroses rheoli a chynllunio risg, a chynnwys asiantaethau priodol wrth ddarparu'r gwasanaeth.

Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, yn gweithio'n annibynnol neu gyda chydweithwyr, a fydd yn cynnwys darparu cymorth cymdeithasol a thai, opsiynau addysg, hyfforddiant a chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, ac ymddangos yn y llys. Mae datblygu a chynnal perthynas gref ag asiantaethau rhanbarthol gan gynnwys yr heddlu a'r gwasanaethau cymdeithasol yn agwedd allweddol ar y rôl.

Yr hyn rydym yn chwilio amdano:

• Profiad personol o'r system cyfiawnder troseddol, profiad personol o'r materion sy'n wynebu'r grŵp cleientiaid hwn a/neu brofiad o weithio gyda phlant, pobl ifanc a/neu deuluoedd 'risg uchel' sy'n agored i niwed.
• Profiad o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'
• Profiad sylweddol o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu'n effeithiol, anghenion cleientiaid i weithwyr proffesiynol eraill
• Sgiliau TG cryf, yn enwedig MS Office, a'r gallu i weithio gyda chronfa ddata achosion
• Y gallu i ddefnyddio a datblygu systemau monitro i gofnodi pob agwedd ar y prosiect
• Gwybodaeth am ac ymrwymiad i ddiogelu arferion a pholisïau, a'r gallu i hyrwyddo diogelu ymhlith cleientiaid a chydweithwyr sy'n agored i niwed.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, mynediad i oruchwyliaeth glinigol, benthyciad tocyn teithio tymor a llawer mwy.

Byddwch yn ymwybodol y bydd gofyn i ymgeiswyr llwyddiannus gwblhau cymhwyster Lefel 3 mewn Cyngor ac Arweiniad fel rhan o'u cyfnod prawf ar gyfer y rôl hon oni bai bod ganddynt gymwysterau cyfatebol eisoes

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Am ragor o wybodaeth, neu i ymgeisio, ewch i’n gwefan trwy glicio ar y botwm ‘Ymgeisio’.

Nodwch y bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 17 Tachwedd 2025 am 9 am. Cyfweliadau: 1st Rhagfyr 2025