Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join Independent Age as we work to increase our profile, impact and reach so more people can live a happy, connected and purposeful later life. We want to find talented individuals from diverse backgrounds to join us on this journey. 

This role is an integral part of a local team delivering a range of connection services across the community for older people who may be lonely and/or isolated. The post holder will act as the central point of contact for all referrals and enquiries to discuss whether the service is right for them and be responsible for pre-assessment with referrals, accurate data input, data quality, security, evaluation and maintenance of service user information. The role will require local travel and occasionally travel outside the local area. A driving license is preferable, but not essential. 

 You should have good administrative and IT skills and experience of using Microsoft Office applications and databases for the recording of information. You will have experience of delivering good customer service, excellent communication skills and be approachable and friendly. You will be expected to work using your own initiative at times and have the ability to problem solve. 

 At Independent Age we live by our values. We are Purpose-driven; compassionate; expert; collaborative; accountable; inclusive.

We champion inclusion and celebrate diversity within and outside our charity to create a culture where everyone knows that they belong and can bring their whole self to work.   We hire from a variety of backgrounds as we know this makes our charity stronger.

If you are passionate about our cause, share our values and believe you have the skills for this role, then we’d love to meet you. 

We offer two incremental salary increases for everyone joining us, one at successful completion of probation and the second on the first anniversary of starting with us.

We know that a good work life balance helps us perform at our best, so we provide support to attain this with flexible working hours and regular remote working opportunities.  We also offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance and fantastic learning and development opportunities.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer.  

In line with the current guidance in relation to the activity to be undertaken in this role, a Basic DBS Certificate will be also be required.

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Tuesday 28 and Wednesday 29 June

Salary: £44,000 - £56,000 

Contract: Permanent 

About Sightsavers 

Sightsavers is an international charity which works to eliminate avoidable blindness and promote the rights of people with disabilities. We work in more than 30 countries in some of the poorest parts of the world.  We are committed to recruiting, training and ensuring the wellbeing of a diverse workforce. 

About the role 

The Information Security Manager will provide advice and guidance to protect Sightsavers’ computers, networks and data against threats, such as security breaches, computer viruses or attacks by cyber-criminals. The Information Security Manager is also responsible for ensuring Sightsavers’ Cyber Essentials certification and Payment Card Industry compliance.

Reporting to the Controller of Governance and Assurance, the Information Security Manager will lead on the adoption of cyber, data governance and information security standard practices and procedures and provide internal and external threat assessments, identifying the best ways to reduce information security risks.

Key duties will include:

• Management of the Information Security Team (Information Security Analyst) and Sightsavers’ Information Security Strategy 
• Ensuring that an effective patch and update management system is in place for Sightsavers’ systems 
• Identifying areas at risk within the business
• Identifying threats and providing authoritative advice and guidance 
• Providing Subject Matter Expert (SME) guidance to information security related audits and reviews 
• Providing advice and guidance for information security issues (internal, external and client driven) for all areas of confidentiality, integrity and availability of systems and data 
• Responsibility for Sightsavers maintenance of industry information security standards including (but not limited to): 
• PCI-DSS 
• HMG Cyber Essentials scheme 
• Conducting investigations, analysis and review following breaches of information security controls and preparing recommendations for appropriate control improvements 
• Providing advice and guidance on information governance, including data retention and data classification, access control, data transfers and data mapping 

This is a really varied and involved role – please read the job description for further details 

About you 

This is an ideal opportunity to help to develop security solutions for a fast-growing, diverse global organisation. To succeed in this role, you will need: 

• Extensive experience in information security 
• Certified Information Systems Security Professional (CISSP) or equivalent 
• Experience of implementing quality standards (e.g. ISO27001) or an information security standard or framework in a complex operating environment 
• Detailed knowledge of PCI-DSS 
• Experience of working within an outsourced service provision environment 
• A track record of developing strong working relationships, with a wide range of stakeholders 

We celebrate diversity. Sightsavers is a Disability Confident Leader and qualified people living with a disability are encouraged to apply. We also particularly welcome applications from people of colour. 

Benefits 

In addition to being an easy 20-minute train journey from Brighton or 45 minutes from London, we offer some fantastic benefits.  Our comprehensive benefits package includes generous annual leave allowance and pension, family-friendly policies, an employee assistance programme, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. Our offices in Haywards Heath are fun, inclusive and collaborative with quiet spaces and lovely facilities including showers, kitchens and a place for your bike! We can offer flexible working which means the opportunity to flex working hours around personal commitments and the majority of the work can be done from home if preferred.

Next steps 

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our collaborative, modern offices in Haywards Heath, West Sussex (RH16 3BW). We anticipate that this might be perhaps one or two days per week.

We anticipate that remote interviews will take place w/c 20 June 2022 (we can be really flexible with timings).

Advice Line Advisor

About reunite International Child Abduction Centre

reunite International Child Abduction Centre is the leading UK charity specialising in international parental child abduction and the movement of children across international borders. For over 30 years we have been providing advice, information and support to parents, family members, guardians, and professionals who are involved in cases of international parental child abduction, prevention of abduction, relocation and contact across international borders. Our telephone advice line is open 24/7 and manages in excess of 1,500 new cases and 20,000 calls every year.

We are recruiting for the below post through funding provided by the Ministry of Justice and the Foreign, Commonwealth and Development Office. We will provide a comprehensive induction and training for successful candidates.

Job title: Advisor 

Hours: 35 hours a week (usually 9.30 – 5.30) 

Reporting to : Advice Line Manager

Location: Office based (Leicester)

Salary: £20,500 

The Advisor manages telephone calls predominantly from parents/carers, and also from third party agencies and professionals, where a parental child abduction or retention event is either feared imminently, is in process or has happened. The Advisor will provide advice, support and information. We are looking for an individual who can interact well with people in stressful situations and who can provide focus, maintain attention to detail and provide a calm, practical, reassuring and professional presence.

You can apply to this post by downloading the application form and following the instructions.

• Please note we do not accept CVs
• Closing date and time for this post is 5pm on 16/06/2022
• Interview dates for this post will be in July 2022

Job Description: Advisor

A. AIMS OF THE POSITION:

• Provide high-quality, impartial, professional advice, information and support to clients calling the advice line who may be parents, carers, family members and professionals experiencing international parental child abduction or have concerns about the movement of children across international borders.
• Maintain accurate, up to date, confidential data and records on the case management database to ensure continuity of service to clients and sound data source for reunite to draw on for reporting, monitoring, evaluation and fundraising.

B. SPECIFIC AREAS OF RESPONSIBILITY:

1. Advice line:

• Staff the advice line 35 hours a week, responding to clients’ inquiries
• Undertake shifts on the out of hours, mobile telephone rota to ensure the service is delivering 24 hours a day, 7 days a week

2. Data and records

• Maintain accurate, prompt, up-to-date and appropriate records on the case management system to enable colleagues to maintain continuity of the service and managers to use data for essential functions such as fundraising, monitoring, reporting and evaluation
• Adhere to workplace policies and standards in record keeping and performance, with particular reference to confidentiality and safeguarding

3. Support and participation

• Be a calm, efficient, practical, impartial, reassuring support to often highly stressed and anxious parents and carers
• Participate in front-facing, external fundraising, communication, emotionally supportive and related events that may involve engaging with parents and third parties to promote the work and ethos of reunite and support parents and others affected by the movement of children across international borders

C. GENERAL

• Adhere to workplace policies and standards
• Maintain accurate records and data
• Participate in staff and team meetings and related opportunities like supervision, training and development opportunities
• Support colleagues and management in preparing funding reports, monitoring and evaluation reports, fundraising bids and media and communications as appropriate
• Carry out your own administrative duties
• Undertake any duties consistent with the post as may be reasonably requested by the Advice Line Manager, Chief Executive Officer and Board of Trustees.

Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.

Person Specification 

Experience, abilities and knowledge:

1. Experience of working with vulnerable people in emotionally charged or stressful situations: Desirable

2. Experience of partnership working: Desirable

3. Experience of working supportively with colleagues in a small close knit team: Desirable

4. Ability to use wide range of IT including use of databases and other software: Essential

5. Ability to maintain accurate, up to date records and handover: Essential

6. Ability to relate well to people who may be stressed and to provide a calm, reassuring and supportive focus by phone in particular: Essential

7. Good ability with oral and written communications for a wide range of audiences and occasions: Essential

8. Attention to detail: Essential

9. Knowledge of/willingness to learn and relay information in respect of law and legal information: Essential

10. Knowledge of/willingness to learn and apply principles of safeguarding and protection of vulnerable people: Desirable

We have an exciting opportunity to support male victims of crime in Cumbria, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for male victims of crime? Do you have resilience & adaptability?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: -

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The post is full time, Mon-Fri 9-5 although there will be a need for flexibility. The post is initially offered fixed term until March 2023 but may be extended depending on funding. This post is home-based but some travel around the Cumbria area may be required.

Please note that we are committed to provide support where victims can choose to be supported by someone of their own gender and so this post is open to male applicants only as being male is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

As a male victim caseworker you provide tailored advice and support to all male victims of crime including sexual and/or domestic violence. You will assist in the development of resources and support to meet the needs of male victims, and support the wider team to deliver the services ensuring that the needs of male victims of crime are met.

To be successful in this role you will be flexible and proactive, and have knowledge and experience of working with male victims of crime and have a thorough understanding of the needs of this group. You may have experience of delivering a service and working directly with people in a statutory, voluntary or community work setting. You will hold or be expected to train as an Independent Sexual Violence Adviser.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

RFEA  are looking for a highly motivated self-starter with knowledge of the Armed Forces and Ex-Services charity network and the ability to understand the challenges more vulnerable veterans must overcome, particularly those who have entered the Criminal Justice System. This person will be home based (ideally in the North Yorkshire and North East area) travelling extensively around the region to provide face to face support to veterans within their home locations and partner organisations premises.

The successful applicant for this role will have a track record of delivering high quality results, with a strong beneficiary focus and be capable of working independently to targets and deadlines. Strong communication, IT and organisational skills are essential along with mentoring and coaching. Experience & knowledge of the criminal justice system, local government agencies and the ability to develop a network of contacts are also required, along with a clean driving licence.

Specific Responsibilities

Engagement

• Support the National Nova Manager to create and maintain strong working relationships with referring organisations in North Yorkshire and North East Area, including the Police and NHS Liaison and Diversion.
• Receive details of referrals from the Nova Client Advisors, or directly. If referrals are received directly share information with the Nova Client Advisors.
• Engage with veterans face-to-face for the initial visit and as necessary throughout their engagement with Project Nova, following the Case Management Guidance, RFEA Policies and the Project Nova Procedures.
• Register each Nova Veteran’s details on the CRM and obtain consent to share their data with organisations in the support network and any further information required by the Project Nova registration.
• Undertake a comprehensive needs assessment with each Nova Veteran.

Case Management

• Provide emotional support to veterans through regular contact whilst they are engaged with Project Nova.
• Establish a care coordination plan with each Nova Veteran that provides for support from within RFEA and Walking with the Wounded and with the organisations in the Nova area support Network.
• Work with families to ensure their effective participation in the Criminal Justice System, with other statutory services and with the support network.
• Keep clear records for each case on the CRM.
• Record the veterans journey on Outcome Star
• Ensure confidentiality, the family is a separate case to the veteran, who is also supported by Project Nova.
• When the Nova Veteran is ready, develop their employability and suitable opportunities for employment either, directly using RFEA employability tools and working with local employers or, through the wider RFEA or Walking With The Wounded.
• Project Nova is an active intervention. Close cases once the progress of Nova Veterans has reached its full potential, identifying long term social contact, formal or informal, in every case.

Person Specification

Essential Competencies

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Highly organised with strong IT skills and experience of using CRM systems.
• Strong communicators with veterans, referring organisations and within the Project Nova Team sharing information on cases with Team Leaders and Nova Client Advisors.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Provide presentations to Northamptonshire OPCC and Partners when required.

This role is ‘Home Based’ around the Yorkshire Area area and is offered initially on a permanent contract, 35 hours per week with a salary of  £27,500  plus additional employee benefits.

To apply please submit a covering letter and applicable CV. The closing date is midnight  5th June 2022. Interviews will take place in March for an immediate start where possible.

Applicants will be required to undertake an Enhance DBS Disclosure and Police Vetting.

We have an exciting opportunity for a Children and Young Persons Caseworker in the Manchester, Merseyside & West Yorkshire area to join the National Homicide Service, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home working based with occasional travel in the Greater Manchester, Merseyside and West Yorkshire Area.

As a Homicide Service Childrens and Young Person caseworker you will be:

• Delivering a specialist digital service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide where this is in London.
• Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central to all processes that involve them.
• Acting as the designated caseworker and manage a case-load
• Implementing the CYP Homicide Service Delivery Model
• Work closely and support colleagues to provide a trauma informed service to children and young people.

The successful candidate will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Children & Young People's Caseworker (known internally as a Children & Young People's Independent Victim Advocate) to join the team in Warwickshire, working 37.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Bedworth Office, although may begin by working from home. Whilst you will primarily cover that area of the county, there will be an expectation for you to be mobile, willing and able to support the delivery of service across Warwickshire. This post is fixed term until the end of March 2023.

As a Children & Young People's Caseworker you will be delivering support to young victims of crime, using appropriate service guidance and policy framework, both on a 1:1 basis and through the delivery of small group work sessions. You will develop and deliver innovative interventions to address the needs of children and young people, involving them in service design, delivery and evaluation. The role will also require you to develop good working relationships with partner agencies.

You must have in depth knowledge, understanding and awareness of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse. You will have a proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role within a service-driven organisation, including knowledge of safeguarding issues relating to young people.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The National Road Victim Service is looking for dedicated caseworkers who can genuinely make a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.

A rare and exciting opportunity to help us to help others

Do you want to make a genuine difference to people’s lives and be part of an enthusiastic, energised, and dynamic team delivering world class support services to people at a time when they are most vulnerable? Can you help us reach greater numbers of people in need and build upon an established foundation to create an enduring legacy?

Are you capable of working in emotionally challenging scenarios, delivering support to people suffering the horrendous consequences of road death and serious injury, whilst providing high quality care?

Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.

This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to roll out our clinically developed, trauma informed support services across the country.

Who we are

We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.

Who you are

We are embarking on an exciting period of expansion with the creation of a number of new roles across the country which will involve the face-to-face provision of emotional and practical support to bereaved or seriously injured people. We need energised, self- starters who are passionate about helping others, to join our fantastic team.

We are looking for people who have a background in providing emotional support and practical research and advocacy for vulnerable people after a serious psychological trauma such as the death of a loved one in violent circumstances.

Specifically we are seeking candidates with:

• experience of frontline care for people in crisis with acute vulnerabilities and risks.
• research and advocacy skills – you get crucial things done through liaison with external agencies.
• significant resilience, and willingness to be professionally developed and clinically supervised.
• a full UK driving licence, with access to your own transport and willing to use it for work purposes (we reimburse travelling expenses). Employees are subject to driver licence checks. If you drive, please note we do not accept applications from serious traffic offenders due to the nature of our work.

We are interested in receiving applications, not to the exclusion of others, from people with a track record and references relating to backgrounds of working with people who have suffered sudden bereavement or working with people with heightened vulnerabilities.

The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.

We have roles available in the following locations:

• Gwent, North Wales, South Wales
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• Dyfed Powys
  29 hours per week, split evenly over 4 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• East Midlands
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• West Midlands
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• Eastern England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• South, Southeast and Central England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  1 role available
   
• West and Southwest England
  21.75 hours per week, split evenly over 3 days Monday-Friday, worked between the hours of 8am-6pm
  2 roles available
   
• Aberdeen, Edinburgh, Lothian and Borders and Lanarkshire and Motherwell
  36.25 hours per week, split evenly over 5 days Monday-Friday, worked between the hours of 8am-6pm
  3 roles available

If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.

NRVS Regional Manager quote,

“I love my job because we share the same vision and are all committed to supporting people who are experiencing traumatic loss. This creates a warm and energising team spirit where everyone is there for each other. The Charity is constantly evolving, and I feel privileged to be a part of this process. I am trusted to deliver, and I work hard to maintain that level of trust, which ultimately allows me to deliver my very best to the people we support.”

Deadline for applications: Wednesday 25 May 2022

Interview date: Shortlisting will take place on:

• Thursday 26 May 2022, with those shortlisted invited to attend an online training and assessment centre on Tuesday 31 May 2022 – 10.00-16.00.

Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

A fantastic opportunity has arisen for a full time Casework Administrator to cover the Overseas region at SSAFA, the Armed Forces charity.

You will be part of the overseas regional office team and will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting volunteer network including our highly trained caseworkers.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the new office, working closely with the Regional Operations Support Manager.

The post is home-based, with occasional national and overseas travel.

About the team

In this new role, and with guidance from the Regional Operations Support Manager, you will be working closely with volunteers from the 4 SSAFA overseas branches, supporting them to administer casework for SSAFA beneficiaries.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of planning and managing their own workload, with minimal supervision. It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

The Role 

As an Advice Centre Manager your ability is to ensure that each surgery delivers high quality person centred advice and support to clients and the public  that could have a real impact on people’s lives. 

The role involves working from all 3 current surgeries during the week.

A laptop and phone will be provided.

If successful, the main duties of your role will be to: 

• Manage the practicalities of the advice sessions and ensure adequate staffing and resources.
• Provide an appropriate level of support and supervision to individual workers (both paid and voluntary) depending on their level of competence.
• Monitor all the case records of designated staff, volunteers, and trainees to meet quality standards and service level agreements.
• Ensure remedial and developmental and training issues are identified and acted on in a timely manner to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
• Keep technical knowledge up to date and provide technical support to advisers and / or caseworkers – specifically around the use and development of Advicepro.
• Manage the services and support provided by team members and volunteers, ensuring this meets appropriate quality standards and delivers personalised, outcome focussed, flexible support in accordance with Trust’s policies and best practice. 
• Ensure individual cases are allocated and supported in a way that best meets the clients’ needs and where appropriate referrals made to specialist HHCT advisors or other partner providers as necessary. 

• Ensure team members maintain a knowledge and understanding of services and support available from the Trust, statutory and other local providers.

Staff and Volunteer management

• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff and volunteers can do their best.
• Participate in recruitment and selection activities as delegated.
• Participate in the induction and training of new staff and volunteers as delegated.
• Ensure the effective performance management and development of volunteers through regular supervision sessions, the appraisal process and learning and development.

Generic

• Keep up to date with HHCT aims, policies and procedures and ensure these are followed.
• Provide expert advice and guidance on the use of Advicepro in collaboration with the Project Delivery Manager (ensuring compliance to funders requirements)
• Develop and maintain effective admin systems and records relevant to the role.
• Monitor and evaluate activities appropriate to the role and contribute to the organisational planning process by providing regular reports and feedback on areas of responsibility.
• Attend regular internal and external meetings relevant to the role.
• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
• Identify your own learning and development needs and take steps to address these.
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

Other Requirements

• Up to date knowledge of the current benefits and debt advise legislation and working practices.
• Experience in working with Advicepro, understanding how it works and can be used to improve the caseload of the Trust (preferred)
• Book-keeping skills would be benficial to the role
• A full driving license and access to a vehicle is essential and you will be required to live within the local community or nearby would be preferred
• This role is subject to an Enhanced DBS check.

Dementia Adviser

Contract Type: Permanent
Location: Community Based
Salary: £20,872 - £22,143 actual per annum (depending on skills and experience)
Working Hours: 35 per week

Closing Date: 31 May 2022
Interview Date: TBC (via Zoom/Teams)

They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

There are no elements of care duties for this role, it is purely advisory, guidance and support role

Have you had extensive experience supporting with people affected by dementia?

Are you an enthusiastic, inspiring and resilient individual looking for a varied and rewarding career?

Do you consider yourself highly organised, with outstanding people skills looking for a supportive and passionate team to be a part of?

Then they’d love you to be part of their team!

About the company

Our client is a leading charity. They are a vital source of support and a powerful force for change for everyone affected by dementia. They provide help and hope.

Dementia can devastate lives, but they won’t stop until they improve everyone’s experience. By 2025, 1 million people will be living with the condition in the UK, and many millions more carers, partners, families and friends are affected.

They provide help - they support people affected by all types of dementia through some of the hardest and most frightening times. Whoever you are, whatever you’re going through, you can turn to them for practical advice, emotional support, and guidance to the best next step.

They provide hope - they are, and they empower people affected by dementia to be, a leading force for change - using cutting edge research and influencing?to push for breakthroughs that’ll change the lives of people affected by dementia, now and in the future.?

Together, they will make sure people living with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

About the role

They are looking for an experienced and compassionate individual to hit the ground running with a deep understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential in providing a valuable and worthwhile service.

They strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. They promote a person-centred service so that their support is unique to each individual, based upon their own aspirations and needs.

About you

- Have excellent non-judgmental communication skills
- Excellent communication and listening skills will be essential.
- You will be speaking to people at all levels across the area so great networking and influencing skills are essential.
- Strong organisational skills in order to manage your caseload of clients effectively.
- Good organisation and facilitation skills
- Be committed to putting people affected by dementia at the heart of everything we do,
- Strong IT skills and the ability to embrace occasional changes in IT tools,
- Be able to travel independently throughout Nottingham and Nottinghamshire

Your personal statement in your application will help them to understand how your skills and experience make you perfect for the role and it is the key piece of information they use to shortlist, if you feel that you demonstrate the qualities outlined then please let them know how you do it in your personal statement.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with them.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 133 048

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2022/23. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Support

In February 2016 we launched our nurse-led Support Line. We have answered over 13,000 queries from patients, carers, family members, friends, and health professionals. We are independent and confidential, offering time and a listening ear, and help people to find the right answers for them. We help regional and national peer support groups to run effectively across the UK. These groups offer a lifeline to people affected by sarcoma. We offer annual grants to each group, attend group meetings to give presentations, provide speakers and give support and advice to group leaders.

Information

Sarcoma UK provides health information to those affected by sarcoma, their families and friends. Our range of patient guides cover diagnosis, treatment, rehabilitation and many other issues faced by those affected by sarcoma. Our information is very well received by patients and health professionals.

In March 2018 we launched the Sarcoma Clinical Trials Hub on our website. It is an accessible way for the sarcoma community to find out about sarcoma clinical trials in the UK.

Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.

Support Line Advisor

Hours: Full-time (37.5 hours per week)

Location: Home based. The post holder will be required to come to the office occasionally for meetings (Angel, London EC1V).

Benefits:

• Flexible working
• Up to 5% matched contribution to Sarcoma UK pension scheme
• Sarcoma UK life insurance scheme
• 25 days holiday entitlement per annum plus bank holidays, the working days between Christmas and New Year and your Birthday
• Interest-free season ticket and bicycle loan
• Monthly clinical supervision and one to one therapy sessions if required

Job purpose

The purpose of the role is to provide expert support and information to people affected by sarcoma through the effective delivery of Sarcoma UK’s confidential Support Line service.

For further information, please click on the Application Pack where you will find the detailed job description and person specification. 

Contract: Permanent, Full- time (37.5 hours a week)

Salary: £22,489 - £23,672 per annum

Location: Barnsley and Sunderland

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Jobs & Education Advisor to join our CP Works team based in Barnsley and Sunderland. In return, you will receive a competitive salary plus excellent benefits.

This is a permanent contract opportunity with a closing date of Monday 30th May 2022. Interviews will take place on Monday 13th June 2022.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Role

We are looking for a Jobs & Education Advisor to deliver employability programmes and contracts as requested by management. The post holder will manage a caseload across Barnsley and Sunderland and you will be expected to;

• Provide employment support to young people and/or unemployed clients. Deliver safe, quality outreach services by increasing appropriate referrals and supporting the retention of learners on internal/external programmes.
• Ensure the maximum number of learners achieve an employment, education or training (EET) status and or qualification post programme.
• Accurately create, track and manage young people’s EET data
• Provide face to face and telephone liaison at all levels,
• Maintain partnerships with all relevant external agencies
• Provide outreach across Barnsley and Sunderland

About You

The successful candidate would ideally hold an NVQ 3 or other professional qualification in Information, Advice and Guidance or in a related field and with a strong knowledge of working in compliance with safer working guidance and legislation. You will have strong written and verbal communication skills, and the IT skills necessary to undertake all administrative and reporting requirements. You will possess literacy and numeracy skills sufficient to support people around employment matters. You will be able to positively engage and understand the educational and employment needs of disadvantaged people through past appointments.

You will have strong knowledge and understanding of the importance of working in an equal opportunity and anti-oppressive framework and a willingness to put this in to practice.

Safeguarding Checks

Appointment to this post will be subject to the receipt of a satisfactory criminal records check, satisfactory completion of references which covers a 5 year period and satisfactory checks of right to work documentation.

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Jobs & Education Advisor click ‘Apply’ now!

We have an exciting opportunity for a Peer Support Coordinator with strong digital skills to join the Homicide Service Peer Support Team team, working 37.5 hours a week. This position is home-based.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home based, but will include some travel nationally, and some overnight stays.

As a Peer Support Coordinator you will: -

Manage a number of Peer Support volunteers who have lived experience of bereavement through homicide. You will support them to use their experience to help others who are also bereaved. This will involve monthly supervisions and regular communication to ensure they are up to date with service procedures and developments.

You will have experience of working in a trauma-informed way, with empathy and compassion. You will have good personal resilience, and be able to make effective use of supervisions to manage your wellbeing.

You will have a passion for using digital technology to make support accessible for people. You will take the lead on maintaining our secure online chat room by working with a group of volunteer supporters. You will also be key in the planning and organisation of our online support groups. Strong digital skills and enthusiasm for digital working is essential.

You will need: -

Knowledge of the impact of bereavement through homicide or the psychological impact of significant trauma resulting from a distressing event

Proven ability to work digitally in creative and appropriate ways to engage with service users and/or peer supporters

Confidence in using Microsoft Word, basic Excel and PowerPoint, and the ability to use client databases

Ability to work on own initiative with good time management skills, prioritise work load, and make use of clinical supervision

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.