We are looking to recruit a Trainee Debt Caseworker to assist in the provision of debt advice services to clients under a Money and Pensions service contract.

The successful applicant will train towards attaining the Money and Pension service Accreditation Caseworker Status

This post will offer comprehensive training and support to enable the successful candidate to achieve the required competences within 6-12 months.

Knowledge and experience of Debt and Money Advice casework would be an advantage but not essential.  Ideally you should have one-years’ experience of dealing with Debt cases in a Citizens Advice or similar advice service setting.

Advice sessions will take place by way of appointments at the main Office, outreach venues, as well as staffing a ‘late night’ session. Assist with the updating of all areas of Social Media (Facebook, Twitter, etc)

Closing date: 12noon 3rd October 2019

Interview date: Monday 14th October 2019

For more information and to apply, please click on the Apply button.

Citizens Advice Halton are seeking to recruit a Debt Caseworker to join their team working from our two offices in Halton  (Runcorn and Widnes).

You must be able to show that you have experience of helping members of the public manage their debt in a legal advice or financial services sector setting.

You must demonstrate that you will be able to deal with a full range of complex debt cases, including advising clients on the management of priority and non-priority debts, insolvency remedies and housing issues such as repossession and eviction, in line with Money and Pensions Service contractual requirements and quality standards.

Leave: 25 days holiday per annum + bank holidays

Closing date: Tuesday 8th October 2019  – 12 noon

Interview date: Within 2 weeks of closing date

How to apply: Information pack and application form are available on our website. Please click on the Apply button to be redirected.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from suitably skilled candidates from all backgrounds and sections of the community.

Welfare Benefits Caseworker (Trainee will be considered)

Details of the post: To manage and maintain an active caseload providing a comprehensive advice, advocacy and casework service to residents of St Helens on all matters relating to Welfare Benefits. This will include advising clients on entitlements to Welfare Benefits in order to increase their income, assist and support in the application of relevant claims and to effectively challenge adverse decisions. Advice sessions will take place by way of face to face appointments, telephone and webchat support and attending where necessary outreach venues as well as staffing a ‘late night’ session.

Previous applicants for this post within the last six months will not be considered

Closing date: 12noon 3rd October 2019

Interview date: Tuesday 15th October 2019

For more information and to apply, please click on the Apply button.

We are recruiting for a skilled domestic violence advocate (IDVA) to provide high quality advocacy and support to survivors of domestic violence. You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims’ safety. You will be responsible for advocating on behalf of survivors of domestic violence in a range of settings, and managing and reviewing your cases.

The successful candidate will have significant proven experience of providing emotional and practical support to survivors of domestic violence. You will understand the legal system in how it relates to survivors of domestic violence, and have strong communication skills to deliver presentations and reports to stakeholders effectively. An ability to work independently and prioritise a busy workload is essential.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Qualifications and Credit Framework (QCF) accredited qualification for our profession. Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a bonus/discounts online portal.

Closing date: 20th October2019

Interview date: 29th October 2019

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpins all of our work.

No agencies please – as a charity we work hard to keep our costs down.

Based in Liverpool but travel to the surrounding areas

Role: Advice Assistant

Hours: 21- 35 per week (negotiable)

Pay: Scale 4 point 7-11 (£19,554 -£21,166) pro rata

Fixed term: 6 months (with the possibility of an extension)

Established in 1999 Raise is an advice service that supports clients within their own home with welfare benefits, debt and financial capability advice at generalist and  specialist level. Our service is changing. Whilst keeping the home visiting approach for vulnerable clients Raise is changing to meet the needs of tenants and our funders. Utilising advancements in technology, Raise is constantly seeking ways to streamline the advice process for our clients. The Advice Assistant is a new role and we need highly motivated individuals who are passionate about embracing technology and shaping services.

Closing date: Monday 7th October 2019

Interviews will be held on: Friday 11 October 2019

Please note we do not accept C.V.s

Registered charity number 1112830

Safer Recruitment

‘A safer setting starts with safer staff’

This organisation is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

HMP Altcourse, Liverpool

Closing date: 25 September 2019 at 11.30pm

We’re looking for a client-focused individual with considerable experience of providing housing law and debt advice to join us at HMP Altcourse as a Senior Resettlement Worker and help us help offenders to enjoy a brighter future.

Shelter deliver a Through the Gate service in prisons across the North West working in partnership with the Community Rehabilitation Community (CRC).This is an exciting opportunity to be part of a custodial resettlement service that helps prisoners to keep, access and improve their current accommodation, financial and employment position. The service also helps reduce the risk of reoffending upon release by working closely with all partner agencies within custody and key stakeholders in the community to improve the opportunities for offenders on release. Do you have what it takes to join us?

About the role

You will be part of a team delivering a professional, outcome focussed resettlement service to offenders on site at HMP Altcourse. This will include line managing, supporting and supervising Resettlement Workers where required, reviewing quality standards and monitoring for all reportees and facilitating positive working relationships with internal and external agencies, CRC and NPS. Contributing to the HMP Induction programme, working with peers to identify prisoner needs, delivering immediate interventions and formulating and updating resettlement plans are also key elements of this role.

About you

A prison environment is unique and not everyone is suited to working within it. You’ll need to be resilient, calm and have the stamina to deal with often challenging situations. You’ll enjoy working in a fast-paced, high churn environment and be creative when it comes to problem solving.

You’ll have proven relevant experience, including supporting individuals seeking employment, and a good understanding of the main issues affecting homelessness and offenders. Proven line management experience, including supervision and appraisal, ideally gained in a criminal justice system setting, is important too, as is a proactive and collaborative approach, great relationships building skills, respect for others’ opinions and the ability to deal effectively with change. Proficient using Microsoft Office applications and case management systems, you’ll have a full driving licence and access to a vehicle. This role is subject to Enhanced Level 1 security vetting.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.