3 Caseworker jobs in Manchester, Greater Manchester
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We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that.
Our work is guided by our values of:
Openness | Belonging | Strength | Collaboration
People with mental health issues are more likely to be dependent on benefits, be at risk of homelessness and in debt. We believe that advice relating to benefits, debt and housing can alleviate stress and support better mental health.
Your role in this team is to provide advice but also to be the lead advice worker across the Food Bank team – ensuring compliance with the Advice Quality Mark. You will also have the wider Manchester Mind Advice Team to connect with.
Within this post, you will play a key role in supporting people who are attending local food banks to access their rights and entitlements. You will be part of an experienced team of advice workers who work collaboratively to share skills and knowledge.
Job Title: Lead Benefits, Debt and Housing Caseworker (Food Banks)
Name of Project: Financial Inclusion Project
Salary: £33,289 - £34,273
Responsible To: Advice Service Manager
Working Hours: 35 hours per week for 12 months
(with extension possible dependent on funding)
Location: Victoria House and food banks located across Manchester
The skills and knowledge that are important to us are:
· To advise people with regards to their rights and entitlements in welfare benefits, housing and debt.
· To work in a cooperative and supportive way with staff and volunteers.
· To continuously develop your knowledge and skills.
· To work collaboratively with partners in a way that creates good working relationships.
You can download all application documents from our website.
The closing date is 5pm on Friday 16th October 2026 andinterviews will take place on Thursday 22nd October 2026.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Registered Charity
51 - 100
Our purpose is to create a space where mental health comes first.
The client requests no contact from agencies or media sales.
Thank you!
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Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.
The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.
Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.
The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.
The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.
You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.
Specifically seeking candidates with:
· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.
· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.
· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.
· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.
· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.
· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video instead.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Children’s Domestic Violence Advocate (CHIDVA)
Women only occupational requirement: This role is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010. The nature of the work involves providing support to women who have experienced domestic abuse, and Safenet considers it a genuine occupational requirement that the post-holder is a woman.
About Safenet
Safenet delivers domestic abuse services across the North West of England, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives.
About the role
We are looking for a compassionate, skilled and trauma-informed practitioner who can provide high-quality support to children and young people affected by domestic abuse. The successful candidate will have strong safeguarding knowledge, experience of working with children, young people and families, and the confidence to manage risk, complete assessments and work effectively with partner agencies. They will be child-centred, inclusive and reflective in their practice, with the ability to build trust, advocate for children’s voices and support safe, positive outcomes for children, young people and non-abusive parents/carers.
As a Children’s Domestic Violence Advocate (CHIDVA), you will safeguard and support children and young people affected by domestic abuse across the Continuum of Need, including Child Protection. You will deliver child-centred 1:1 and group interventions, complete child-focused risk assessments and safety plans, and ensure children and young people’s voices shape the support they receive. Working with partner agencies (including through MARAC), you will contribute to coordinated responses that improve safety, wellbeing and long-term resilience.
Key responsibilities
- Provide emotional and practical support through 1:1 sessions and groupwork using trauma-informed approaches.
- Complete child-focused risk assessments (including SafeLives DASH RIC) and contribute to dynamic safety planning.
- Represent children and young people’s needs in MARAC and other multi-agency forums, ensuring their voice informs decisions.
- Work with social care, education, health and criminal justice partners to coordinate support and reduce barriers to access.
- Help children and young people understand the impact of abuse, build resilience and develop age-appropriate healthy relationships.
- Work with non-abusive parents/carers to strengthen safe relationships, attachment and recovery.
- Identify and act on safeguarding concerns, including self-harm or suicidal ideation, and refer via appropriate pathways.
- Maintain accurate, confidential case records and monitoring information in line with organisational and funder requirements.
- Model inclusive, culturally sensitive, anti-discriminatory and anti-racist practice in all work.
What we’re looking for
Essential
- SafeLives CHIDVA qualification (or working towards) and/or a relevant children and young people qualification (or working towards).
- Experience supporting children and young people affected by domestic abuse, trauma or adversity.
- Experience managing a caseload and delivering consistent, high-quality support to children, young people and families.
- Experience working in multi-agency settings (e.g., social care, education, health, criminal justice).
- Strong safeguarding knowledge (including Children Acts 1989/2004 and Domestic Abuse Act 2021) and confidence escalating concerns.
- Ability to build trust and communicate effectively with children/young people and professionals, adapting to age and need.
- Strong record-keeping skills and a commitment to confidentiality and data protection.
- Commitment to equality, diversity and inclusion, including anti-racist and intersectional practice.
Desirable
- Women’s Aid or Respect accredited training (e.g., DAPA) and/or Paladin Independent Stalking Advocacy Caseworker (ISAC).
- Level 4 Diploma in Domestic Abuse; DASH risk assessment; trauma-informed care training.
- Experience supporting children and young people with complex needs (including self-harm or suicidal ideation) and knowledge of referral pathways.
- Knowledge of culturally specific forms of abuse and barriers to access for ethnic minority and migrant survivors (e.g., HBV, FGM).
We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
The client requests no contact from agencies or media sales.