Caseworker jobs in Westminster, greater london

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced PVG check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Fixed-Term Contract until 31 March 2027

Full-time, 35 hours a week.

Based at Newham University Hospital

Are you a proactive, compassionate and engaging individual with a proven record of engaging successfully with ‘challenging’ young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

• Proven experience of providing support, advice and advocacy and communicating the needs of clients to other professionals
• Substantial experience of engaging successfully with ‘challenging’ young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Substantial experience of working as part of a multiagency team, working together to achieve positive outcomes for young people
• Knowledge and an understanding of issues facing this client group such as youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences, and trauma

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.

This role will require the post holder to obtain an honorary contract with the NHS.  An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems. 

This is a fixed term role until 31 March 2027

Closing date: 24th August 2026.

The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, resettlement, migration and development, migrant protection, and community cohesion. Since 2019, IOM UK has been providing immigration advice and casework support to vulnerable migrants across the UK. IOM UK is a registered Immigration Advice Authority (IAA) Level 3 Immigration and Asylum & Protection organisation.

Under the direct supervision of the Casework Supervisor and the overall guidance of the Project Manager, and Chief of Mission (CoM), the incumbent will provide specialist technical support to IOM UK’s Immigration Advice Team, will undertake specialist legal counselling, IAA regulated casework and representation. The incumbent will also support the Casework Supervisor and Project Manager in liaising with relevant stakeholders on matters related to policy, project development, implementation, and reporting, as well as participate in external forums and meetings.

The caseworker will provide support to Local Authorities and third sector organisations, providing information and technical inputs, second tier support, as well as direct one-to-one casework support to vulnerable individuals to complete applications. This will also involve working with interpreters where necessary. Based on identified needs and vulnerabilities, it is expected the caseworker will support a range of immigration cases, including EU Settlement Scheme (EUSS), MVDAC/SET(DV), Ukraine Permission Extension Scheme (UPE) and Citizenship.

For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

Please note that applicants who do not hold a IAA level 2 or 3 immigation accreditation will not be considered for this position.

We are looking for a skilled caseworker to provide high-quality advice and support to LSE students
 
 

We are recruiting an additional full-time Caseworker to join our small and high performing team, alongside an existing Caseworker and Advice Manager. We pride ourselves on our innovative approach to student support and are looking for someone who shares that creative ambition and drive.

About LSESU 

The London School of Economics and Political Science Students' Union (LSESU) is a high-profile, student-led charity representing and supporting over 11,000 students at one of the world's leading social science institutions.

We're currently in an exciting period of growth and transformation, with a newly appointed Chief Executive and a clear sense of purpose: to help students make the most of all the life-changing opportunities available to them at LSE. 

-       We help students make friends and feel like they belong at LSE, through clubs, societies, sports, and events.

-       We make sure students voices’ get heard by decision makers LSE.

-       We provide practical support for the students who need us most: those facing housing difficulties, financial hardship, academic appeals, immigration issues. 

The Advice Service sits right at the heart of that last commitment, making this one of the most directly impactful roles in the Students’ Union.

About the team: 
The LSESU Advice Service supports students across a range of academic and housing issues, while also administering a series of increasingly sought-after hardship funds. As Advice Caseworker, you’ll be expected to become an expert in these areas, delivering the bulk of the casework and making a difference to the students who need it most. 
 
 

You’ll also work closely with our Communications team to shape our communication and engagement strategy - raising stakeholder awareness, improving service accessibility, and providing students with regular, proactive and useful information. 

The Advice Service sits within the Student Voice Department, alongside the Representation Team. You will work closely with colleagues across the Student Voice department and the wider Student Union, along with Student Support teams at LSE.

About the role 

We're looking for a skilled caseworker who is both empathetic and pragmatic. 

You'll manage a large, complex caseload while consistently meeting response-time targets, and you'll bring a positive, solution-focused attitude to the challenges that come with it. Above all, you're genuinely enthusiastic about supporting students and comfortable navigating the complexities of working with an external stakeholder organisation.

This role centres on providing 1:1 advice via email, video call, and in-person appointments, so strong interpersonal, written, and oral communication skills are essential.

You'll also need strong diligence and the ability to digest complex regulations and translate them into clear, practical guidance — this is crucial to delivering the high level of support LSE students rely on.

In many ways, this is not a typical Advice Service, and we are not looking for a typical Advice Caseworker. We are seeking someone who is self-motivated, driven, resilient, and a role model to others. The ideal candidate will be a strong collaborator, able to support colleagues, and skilled at building and maintaining strong stakeholder relationships. 
 
 

 How to apply? 
 
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 
 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 
 
 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
 

Want to apply?

To apply for this role, please complete an online application.

For further about the role, please see the attached full job description and person specification on our website.

Job Application Timeline
Closing date: 16th August 2026
Intended Interviews date: 27th & 28th Aug (+ hold 1st Sept if needed)

Are you a proactive, compassionate and collaborative individual with a proven track record of working and engaging positively with young people involved in, or at risk of, serious youth violence and exploitation?Do you have substantial experience of providing support, advice and advocacy and communicating effectively, the needs of clients to other professionals? 

If so, join St Giles as a Southwark Children & Young People Caseworker, where you will use your professional skills, cultural competency, and lived experience to provide both face-to-face and virtual/remote one-to-one case working to young people at risk, or on the periphery, of gangs and serious youth violence.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Southwark MyEnds 

ST Giles Trust have been delivering interventions to high-risk young people in the borough through the Community Harm & Exploitation Operation Group since 2012. Through the VRU My Ends Consortium, SGT will work in partnership with consortium partners lead by Active Communities Network, to support vulnerable Southwark Young people to address concerns around group offending and related violence.

About this key role 
Holding a caseload of up to 12 clients at any one time, our successful candidate will provide a client-led holistic support service that responds to individual’s needs, including supporting with housing, finances, benefits work and debt advice, parenting, health, ETE and criminal justice, and appearing in court.

We will rely on you to complete initial needs assessments with clients and to support them to develop individual support and risk management plans and regularly review them to assess progress.You will be expected to promote inter-agency collaboration in the assessment and planning process, and to develop and maintain strong relationships with partner agencies, while ensuring you close cases efficiently and positively, identifying a referral route for young people that will identify agencies that can be used for ongoing support is also a key aspect of the role. 

What we are looking for 

• Proven record of engaging successfully with challenging people, for example people who have complex needs or are reluctant to discuss their needs
• Strong experience in working as part of a multi-agency team 
• Experience of using support plans and of calculating risk and implementing safety procedures for vulnerable clients 
• To have a relevant qualification to a good standard or be working towards one 
• Sound understanding of issues facing this client group
• Excellent interpersonal, prioritisation and communication skills, verbal and written.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), season ticket loan, employee perks programme, eye care voucher and much more. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy

Please note an Enhanced Child & Adult Workforce with Child Barred List DBS check is required for this role, on the basis that the post involves contact with vulnerable participants and colleagues.

In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three-person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities. 

Closing date: 10/08/2026

This is a fixed term contract until 31.03.2027

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company

About the role

We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.

You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.

Key responsibilities

• Assess client needs and agree tailored support plans.
• Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
• Support benefit checks, mandatory reconsiderations and appeals where appropriate.
• Prepare clear case notes and grant reports and maintain accurate records.
• Work with statutory agencies, partners and referral organisations to secure the right support for clients.
• Follow safeguarding, confidentiality, data protection and lone working procedures at all times.

About you

You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.

You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.

• Strong knowledge of welfare benefits and client support services.
• Excellent communication, administration and report-writing skills.
• Ability to work independently from home and travel regularly across the North West.
• Willingness to travel to London at least once a month, and more often where required.
• Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include

• 28 days holiday, plus statutory bank holidays
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
• A wide range of employer funded wellbeing experiences through Heka
• Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Caseworker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Lambeth Refuge Service provides skilled, specialist support for women and children across our refuges, enabling them to address both their practical and emotional needs during this difficult time of transition. Support is also provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, especially move-on accommodation, legal matters, immigration issues, health, education, training and employment.

About the Role

As Refuge Caseworker, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed.

Days in the refuge can be unpredictable, and the role requires some lone working, as such we need staff who feel comfortable working alone as well as part of a team.

About You

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with service users, colleagues, and external agencies. As an organised professional, you are also reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures. You’ll provide non-judgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse.

Additional Information

The postholder will be based at our Lambeth refuge (across two locations), providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position.

The salary for this post is £17,631 - £18,402 (pro-rata of £29,385 - £30,671 Unqualified)) or £17,953 - £19,573 (pro-rata of £29,923 - £32,623 (Qualified)).

This post is a fixed term contract to 31st March 2027.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits.

Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.

We are looking for an experienced Debt Caseworker to join our team and help meet the growing demand for debt and income‑maximisation advice within our service. In this role, you will guide and empower clients to understand their options, while also taking direct action on behalf of those who are particularly vulnerable. This includes negotiating with creditors to prevent escalation and protect clients from further financial harm.

You will assess each client’s situation in depth, identifying the most appropriate strategies to resolve their debt issues while exploring every opportunity to maximise income. Through practical support and casework, you will take the necessary steps to halt creditor action, prepare accurate financial statements, make repayment offers, and apply strategies to reduce, write off and manage debt effectively. Alongside this, you will provide budgeting guidance to help clients regain control of their finances and build long‑term stability. Your ability to work confidently with third parties—including local authorities, bailiffs, landlords and lenders—will be essential in preventing enforcement action and resolving arrears.

We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity to develop professionally. You will be part of a warm and friendly work culture where opinions are valued.

For more information about the role please download the Job Description and Person Specification from our website via the Apply button.

Please note: We are unable to respond to applicants who have not been shortlisted.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Based in Camberwell with frequent travel across London, primarily Lambeth

Ref: LSS-261

Are you an experienced support worker with a passion for helping young people achieve independence? Do you have experience supporting vulnerable young people with complex needs while providing guidance and support to colleagues?

If so, St Giles Trust is looking for a highly motivated Senior Caseworker to join our Lambeth Floating Support Service, helping young people secure and sustain safe accommodation while supporting the wider team to deliver outstanding person-centred support.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

Our Lambeth Floating Support Service helps young people successfully move into independent living by providing practical, tailored support to secure and sustain accommodation. Working closely with Social Workers, Personal Advisors, housing providers and other partner agencies, the service supports young people to overcome barriers to independence, build resilience and achieve positive long-term outcomes.

About the role
As Senior Caseworker, you will manage a caseload of young people with a range of housing and support needs while acting as the day-to-day lead within the team. You will support colleagues with complex cases, provide guidance and mentoring, and work closely with the Team Manager to ensure the service delivers high-quality, outcome-focused support.

You will develop holistic support and risk management plans, work collaboratively with statutory and voluntary sector partners, and provide practical assistance to help young people establish and maintain successful tenancies. This may include supporting access to education, employment and training, benefits, debt advice, health services and community resources, as well as accompanying young people to appointments and advocating on their behalf.

What we are looking for

• Experience supporting young people with housing, tenancy sustainment and independent living.
• Experience supervising, mentoring or supporting staff and/or volunteers.
• Proven experience working with vulnerable young people or adults with multiple and complex needs.
• Experience developing support plans, carrying out risk assessments and providing advice and advocacy to help young people access accommodation and support services.
• Experience working effectively within multi-agency partnerships to achieve positive outcomes for young people.
• Knowledge of housing legislation affecting young people and an understanding of the barriers faced by people with lived experience.
• Strong communication, organisational and IT skills, including experience maintaining accurate case records.
• The ability to work flexibly across London, including occasional evenings and weekends, and to manage competing demands within a busy service.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Please note this role requires an Enhanced DBS check with Adult Barred List.

Closing date: 3rd August 2026 at 9am.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Full-time, 35 hours per week 

Closing 3rd August 2026 at 9am

Are you a proactive, collaborative and compassionate individual with a proven record of working with young people at risk of exploitation or harm?  Do you have a strong understanding of safeguarding and risk management and experience delivering structured casework and outcome-focused interventions?

If so, St Giles is looking for a Future Focused Team Specialist Caseworker to deliver end-to-end casework to young Londoners, supporting them to achieve sustained, future-focused outcomes in education, training and employment while addressing safeguarding, wellbeing and risk.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will hold a caseload of young people and deliver structured, end-to-end interventions from assessment through to case closure.  You will be expected to complete robust initial assessments to identify strengths, risks, needs and aspirations and to develop and deliver clear, outcome-focused action plans with defined goals, milestones and review points.

We will also count on you to support young people to engage in education, training and employment pathways, while addressing safeguarding, exploitation risk and wellbeing as part of all interventions. Maintaining consistent, trusted relationships that promote engagement, stability and behaviour change and leading regular case reviews are both key aspects of the role, as is working collaboratively with ETE specialists, partners and wider professionals without transferring ownership of the case.

What we are looking for

• The ability to build effective relationships and maintain engagement
• Knowledge of education, training and employment pathways
• Strong organisational skills and ability to manage a caseload effectively
• The ability to deliver structured, consistent casework and to maintain accurate and timely case recording
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 3rd August 2026 at 9 a.m.