Caseworker jobs in Westminster, greater london

Safeguarding Caseworker x 3 (Remote – Temp from June 1st to mid-October 2026)

I am delighted to be working with a fantastic children’s charity in search of three highly organised, calm-under-pressure, Safeguarding Caseworkers to support this international non-profit organisation. This fully remote role focuses on managing safeguarding concerns across a global network, ensuring timely, proportionate, and child-centred responses.

The Role

You will lead safeguarding cases from initial report through to resolution, working with colleagues, volunteers, and partners across multiple countries. You’ll play a key role in ensuring safe, consistent decision-making in line with organisational policy and local legislation.

Key Responsibilities

• Receive and triage safeguarding concerns, ensuring prompt and appropriate responses
• Manage cases end-to-end: risk assessment, action planning, referrals, and closure
• Advise staff and volunteers on safeguarding thresholds and reporting
• Liaise with statutory agencies and escalate high-risk cases where needed
• Collaborate across time zones to maintain consistent global coverage

About You

• Experienced safeguarding professional (e.g. child protection, social work, case management)
• Confident managing complex cases, including multi-agency coordination
• Calm, discreet, and resilient, with strong judgement and interpersonal skills
• Culturally aware and comfortable working across international contexts
• Fluent in English plus Spanish or Portuguese (preferred)

Working Arrangements

• Full-time, remote
• Immediate start preferred
• 8-hour working day, with flexibility on start/finish times
• Some evening work as part of team coverage
• Occasional weekend work may be required (agreed in advance)

Additional Information

• Subject to appropriate background checks (e.g. enhanced DBS or equivalent)
• Candidates without current clearance will be clearance checked

If you have the above skills and experience and are available from 1st June, please apply online today, I would love to have a conversation with you!

Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.

This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.

The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.

This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.

If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.

Hours 36 hours a week, full time, worked across a rota covering Saturdays

Reports to: Social Networking Manager

Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon

East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.

Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.

As an advice caseworker, you’ll provide impartial advice to students on academic matters, and represent and support students in meetings and panels in more complex cases. You’ll use your experience to help us do more preventive work to help our students to take action on their own behalf. You’ll have excellent attention-to-detail and maintain accurate and comprehensive casework notes. We have several full- and part-time vacancies.

If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities. A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment?  Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities?

If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives.  You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley.

We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity.

What we are looking for

• Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes
• Experience of supervising or managing volunteers and/or paid staff
• The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary
• The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams

Northwick Park Hospital ED (Emergency Department)

Ref code: EDC-261

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About this key role

You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.   This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

•  Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
• Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 9 am on 18 May 2026.  Interviews: 25 May 2026 at Camberwell.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.

This role will require the post holder to obtain an honorary contract with the NHS.  An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems. 

Are you an analytical, collaborative, and compassionate individual with a proven record of working with children and young people within safeguarding, youth support or related services?  Do you have sound experience of screening referrals, undertaking assessments or triaging cases within a safeguarding or specialist support setting?

If so, St Giles is looking for a Referral and Assessment Specialist Caseworker to act as the first point of contact for referrals into the Violence and Exploitation Support Service, leading on screening, triage and initial assessment, supporting case allocation and maintaining oversight of referrals progressing through the service.

About St Giles Trust

An ambitious, well-established charity that helps young people aged 12-25 facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will act as the first point of contact for referrals into the Violence and Exploitation Support Service, receiving, screening and processing referrals in line with safeguarding procedures.  You will undertake initial assessment and triage, gathering and analysing information from referrers, partner agencies and relevant records to identify risk, need, vulnerability and strengths, plus apply safeguarding thresholds and professional judgement to determine service eligibility and appropriate intervention pathways.

We will also count on you to ensure the voice, views and experiences of children and young people are considered within assessment and decision-making processes, while also responding to safeguarding concerns appropriately, maintain oversight of referrals progressing through the service, supporting effective case flow and identifying delays or barriers to intervention, plus develop and maintain effective partnerships with statutory and voluntary sector agencies

What we are looking for

• Experience of managing complex safeguarding concerns, including identifying and responding to risk and vulnerability
• Experience of working within multi-agency environments
• Experience of analysing information from multiple sources to inform professional judgement and decision making
• An understanding of violence, exploitation and extra-familial harm and their impact on children and young people
• Strong recording and report writing skills, ensuring assessments, decisions and safeguarding actions are clearly documented
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Teams

Camberwell with delivery across all London Boroughs

Ref CFC-261(0.5)

Closing date: 18 May 2026 at 9am.

Are you a proactive, compassionate and collaborative individual with a proven record of successfully engaging with challenging families and young people? Do you have lived, personal experience of the Criminal Justice System and/or care system?

If so, join St Giles Trust as our Children and Families Caseworker to support young people and their families who are at risk of Youth violence or criminal exploitation.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

The Children and Families team will support 45 young people and their families a year as part of our Greenwich Gangs team. Gang involvement increases the risk of violence and victimisation to the young person, their friends and their family, therefore, it is essential when supporting young people to exit gangs we adopt a ‘whole family’ approach.

About this key role

As a Children & Families Caseworker, you will be tasked with providing both face-to-face and virtual/remote 1:1 case work to children, young people and their Families who are at risk of; involved in or on the periphery of gangs and serious youth violence.

You will use your cultural competency and lived experience to engage young people involved in serious youth violence and exploitation. You will be one of 4 practitioners for this geographical area, providing a holistic approach to supporting young people and families in the community. Contributing towards the overarching aim of reducing harm, risk and exclusions (where relevant), you will work closely with social workers, youth offending agencies and schools/PRU’s, developing a relationship based on trust, which prioritises safeguarding.

You will play a central role in deterring young people from offending and safeguarding families who may be at risk. You will work with them for a set period, aiming to reduce key risk factors and behaviors. We will be relying on you to maintain the high standards of the service, ensuring the successful delivery of the outcomes, and compiling reports and recording data where necessary.

What we are looking for

• To have lived, personal experience of the Criminal Justice System and/or care system.
• Experience of working with socially excluded children, young people and adults and of providing advice and guidance and/or mentoring to them.
• Experience of successfully engaging with challenging families and young people, e.g. those who have complex needs, people who are reluctant to discuss their needs and people who are angry and confused.
• Understanding of the UK care system and the challenges faced by those who enter it.
• Knowledge of gangs, knife crime and patterns of offending in London.
• Knowledge of safeguarding, child protection and risk management practice
• Understanding of child criminal exploitation (CCE) and child sexual exploitation (CSE)
• Strong IT skills, including case recording systems and standard Microsoft applications

Please note: this role requires an Enhanced DBS check with child barred list.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 18 May 2026 at 9am. Interview date: w/c on 25 May 202

Camberwell with delivery across all London Boroughs

Ref CFC-261

Are you a proactive, compassionate and collaborative individual with a proven record of successfully engaging with challenging families and young people? Do you have lived, personal experience of the Criminal Justice System and/or care system?

If so, join St Giles Trust as our Children and Families Caseworker where, as part of our London Edge-of-Care
(L-EDGE) project, you will provide specialist support to children and young people who are experiencing complex disadvantage and are at risk of entering the care system.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

London Edge-of-Care (L-EDGE) is a 36-month project which aims to create positive outcomes for up 60 children and young people a year who are at risk and on the edge of being taken into local authority care. The project focuses on intervening before any formal care proceedings have taken place and provides a whole family approach.

About this key role

As a Children & Families Caseworker, you will deliver intensive, trauma-informed and whole-family support to children and young people at risk of entering care. This will involve carrying out comprehensive needs assessments, risk assessments and safety planning, and working alongside families to develop and review action plans that address practical, emotional and safeguarding needs.

This is a highly relational, outreach-based role, requiring regular travel across London Boroughs. You will work closely with Children’s Social Care and other statutory and voluntary sector services to deliver coordinated, effective support. You will also play a key role in identifying risk, including child criminal and sexual exploitation, and ensuring appropriate safeguarding responses are in place.

What we are looking for

• To have lived, personal experience of the Criminal Justice System and/or care system.
• Experience of working with socially excluded children, young people and adults and of providing advice and guidance and/or mentoring to them.
• Experience of successfully engaging with challenging families and young people, e.g. those who have complex needs, people who are reluctant to discuss their needs and people who are angry and confused.
• Understanding of the UK care system and the challenges faced by those who enter it.
• Knowledge of gangs, knife crime and patterns of offending in London.
•  Knowledge of safeguarding, child protection and risk management practice
•  Understanding of child criminal exploitation (CCE) and child sexual exploitation (CSE)
• Strong IT skills, including case recording systems and standard Microsoft applications

Please note: this role requires an Enhanced DBS check with child barred list.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please contact us. 

Closing date: 11 May 2026 at 9am. Interview date: w/c on 18 May 202

Ref: ESC-261

Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes?  Looking for an exciting new career opportunity?

If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways.  The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings.

We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role.

What we are looking for

• Experience of working with young people at risk and understanding of safeguarding
• The ability to deliver effective both one-to-one and group interventions
• Strong organisational and caseload management skills
• The ability to provide specialist advice and support to colleagues
• Experience of partnership working across education, training or employment sectors
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Team

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Interview Date: Monday 8th June 2026 & Tuesday 9th June 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Multiple Disadvantage Advocate at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The WiSER Project (Women’s Safe Engagement and Recovery Project) began in April 2018 and works across 8 London Boroughs. The service provides an intensive outreach intervention and model of support for women experiencing VAWG and severe multiple disadvantage. The service aims to improve outcomes across the following key areas of women’s lives: access to support and services, health and safety, economic wellbeing, opportunities to enjoy and achieve. 

About the Role

They changed my life and they put me in the right direction. Everything, absolutely everything. Housing, hospital, access, everything (WiSER Client). 

 The work is an assertive outreach caseworker role; an Advocate will be responsible for supporting 5 women in their assigned borough. You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into care.

About You

You will have experience supporting women and children affected by violence against women and girls (VAWG), including undertaking risk assessment, safety planning and managing high‑risk cases. You will be confident working with people experiencing severe and multiple disadvantage and skilled in effective multi‑agency partnership working. You will bring a strong understanding of domestic abuse, including the practical, emotional and financial impacts, alongside knowledge of housing, welfare, safeguarding for adults and children, and relevant policy. You will be calm under pressure, with strong crisis management, problem‑solving and time‑management skills, and able to manage and monitor a small service user welfare budget responsibly.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Multiple Disadvantage Advocate at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The WiSER Project (Women’s Safe Engagement and Recovery Project) began in April 2018 and works across 8 London Boroughs. The service provides an intensive outreach intervention and model of support for women experiencing VAWG and severe multiple disadvantage. The service aims to improve outcomes across the following key areas of women’s lives: access to support and services, health and safety, economic wellbeing, opportunities to enjoy and achieve.

About the Role

They changed my life and they put me in the right direction. Everything, absolutely everything. Housing, hospital, access, everything (WiSER Client). 

 The work is an assertive outreach caseworker role; an Advocate will be responsible for supporting 5 women in their assigned borough. You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into care.

About You

· Demonstrable experience of working with people affected by VAWG

· Experience of risk assessment, risk management, and safety planning with victim/survivors including those at high risk

· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour

· Experience of multi-agency partnership working

· A sound working knowledge of the practical, emotional, social and economic issues facing women and children affected by domestic abuse

· Knowledge of housing, welfare and policy relating to domestic abuse

· Sound knowledge of safeguarding for adults and children

· Strong crisis management and problem-solving skills

· Ability to multi-task and display effective time management skills

· Ability to manage and monitor a small service user welfare budget

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

About the role:

At Single Homeless Project, we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough. 

This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches. 

You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us. 

About you:

• You bring knowledge (or a real willingness to learn) about common health issues and the barriers to care faced by people experiencing homelessness
• You know how to build trust and connect with clients who may feel wary of services, finding ways to engage that genuinely work for them
• You understand local health systems and services, and can navigate them confidently to open up the right support for clients
• You bring experience or awareness of working with survivors of domestic abuse, with a sensitive, informed and person-centred approach
• You’re confident working independently and as part of a team, with strong skills in support planning, safeguarding, record keeping, data and reporting, and advocating for clients facing multiple disadvantage

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable candidates invited to interview as they are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered. 

Please note first stage interviews will be held online via Microsoft Teams, suitable candidates will be invited to a second stage interview in Kings Cross.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About the role

The postholder will provide specialised and tailored advice to clients where either their No Recourse status, or complex benefits issues are acting as barriers to them resolving their homelessness. This will be achieved through one-to-one support sessions, drop in advice sessions and advocacy with external organisations. The Migrant and Welfare Advisor will provide a holistic casework support to clients subject to immigration control who do not have access to public funds. They will use their in-depth knowledge of working with No Recourse clients, to assess and refer to suitable accommodation options, including Asylum Support accommodation, host accommodation and NRPF beds (where available). They will also hold responsibility for assessing care and support needs, making care act assessments (where relevant) and supporting clients to access strength-based opportunities, e.g. cycling workshops or other.

The Migrant and Welfare Advisor will also provide advice to clients with complex benefits issues. This may include challenging DWP decisions (via mandatory reconsiderations and appeals), advising and supporting clients with benefit sanctions and issuing pre-action protocol letters, where appropriate.  

All Passage projects along with their employees are expected to uphold Passage values and work within a Psychologically Informed Environment (PIE).

Main Duties

• Working in a psychologically-informed way, you will conduct assessments to identify care and support needs, and to establish the most appropriate accommodation options for destitute clients with no access to benefits.
• Refer into appropriate services providing support to NRPF clients, including applying for Home Office Asylum Support and provide support to the clients in all aspects of their resettlement into either Asylum Support or Host accommodation including applying for Home Office accommodation support (Asylum Support), grants, advocacy and local support agencies.
• Lead on cases initiated by clients themselves, or by other caseworkers, which are complex (for example, advising clients around sanctions) or where clients wish to challenge DWP decisions in relation to Universal Credit/HRT, Housing Benefit, PIP, Pension Credit, Carer’s Allowance or other UK benefits.
• Assess client eligibility for benefits, support clients to understand decisions and advocate for client via mandatory reconsiderations, appeals and reviews where appropriate.
• Issue pre-action protocol letters and referring to external solicitors as appropriate to challenge unlawful or unjust decisions, or unnecessary delays.
• Provide services at the Community Services Centre and occasional in-reach projects at other sites.
• Offer drop-in workshops or advice surgeries on benefits or immigration support issues, in accordance with service need.
• Contribute case studies and quotes to support fundraising proposals and applications for funding.
• Provide accurate and timely information to clients regarding immigration support and benefits advice whilst keeping up to date with changes through training and other opportunities to ensure that this happens.
• Participate in rota system for Community Services reception space, involving engaging with new and current clients, and supporting with ad hoc tasks (e.g. supporting with laundry, replenishing stores of tea and coffee etc.)
• Agree a risk assessment, safety and support plan with every client that is regularly reviewed and monitored.

General Responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage[1].
• Undertake any other duties that may be required which are commensurate with the role or as per organisational requirements.

Desired Experience

• E1: Experience of delivering a busy and changing service within a psychologically informed framework.
• E2: Experience of advising and supporting homeless or vulnerable individuals, many of whom may have experienced trauma and may be from different cultural backgrounds.
• E3: Experience of casework, including advocating on behalf of clients and of challenging decisions made by DWP, Migrant Help or another public body, e.g.local authorities.
• E4: Experience of working with clients experiencing homelessness and with complex needs.
• E5: Ability to communicate complex information clearly to vulnerable individuals, many of whom may not speak English as a first language.
• E6: Ability to produce high quality written work to deadline, strong organisational skills and the ability to manage and prioritise a demanding workload.
• E7: Commitment to equality and diversity, including experience of working in a multicultural environment.

Desired Knowledge

• K1: Knowledge of the issues that face clients who are homeless due to their immigration status (NOTE: an OISC/IAA qualification is not needed for this role).
• K2: Knowledge of Universal Credit elements, as well as Personal Independence Payment, Pension Credit, Carer’s Allowance, Housing Benefit and JSA and ESA or willingness to learn.
• K3: Knowledge of Asylum Support eligibility for those with no recourse and how to access this, or willingness to learn.

We are seeking an Access to Justice (A2J) Coordinator to coordinate the provision of vital diagnostic immigration advice for vulnerable migrants. The role will coordinate the diagnostic advice appointment pathway from start to finish. This includes:

• Receiving, processing and triaging new enquiries for support
• Working with the Immigration Team to identify appropriate cases to be offered diagnostic advice
• Coordinating advice appointments with specialist external advisors and confirming the appointment details with the person receiving advice
• Disseminating written advice notes from the Advisors
• Coordinating follow-up actions, including referral into HMC’s Immigration Team for casework support (approx. 40% of people who access diagnostic advice are provided with onward support by HMC) or providing appropriate signposting for those we cannot offer long term support.

This post revives a dedicated Access to Justice Coordinator role within HMC’s structure, to support the newly funded provision of diagnostic immigration advice in Hackney. 

Please review the full Job Description & Person Specification for details of the role.