Please download and read the application pack and follow the instructions to apply. We will not accept CV's on their own for the post

Job description

We are looking for an experienced caseworker who can go the extra mile to help our residents. We work with secure tenants, leaseholders, private renters and people without secure tenancies living in temporary accommodation, of all ages and backgrounds. 

We pride ourselves on a service that welcomes everyone who has found their home on the Aylesbury estate.  You will be part of an established team of caseworkers, a family outreach worker and a benefits advisor who support over 150 households on the estate as it undergoes a full regeneration. 

Main Purpose of Job 

· To promote the wellbeing of residents i.e. residents in temporary accommodation, older persons, families and youths and to identify and respond to their support needs.

· To work effectively with partners and multi-agency networks to promote and provide effective support to residents.

· To ensure that people on the estate are informed about aspects of the regeneration programme and targeted assistance available to them.

· To provide casework support to residents affected by the regeneration and changes in legislation.

Please email your CV and supporting statement by mid-day on the 12th March 2021

Centre 70 is a successful charity, established in 1970. We offer a range of specialist advice, counselling, and wellbeing support to people in Lambeth and surrounding areas at our centre and at outreach locations (presently remote working). We have specialist Debt, Housing and Benefits projects and a dedicated Utilities Debt advice project. We also provide Student Finance and Grant Advice. We are foodbank voucher holders.

This is an exciting new post funded by Trust for London for a Housing Caseworker to provide a housing advice service including at outreach locations (when safe), promote awareness of legal rights and work with volunteers. The work will be varied and rewarding. We encourage flexible working including working from home. Presently only remote working. 

 The interviews, which will be conducted virtually over Microsoft TEAMS, are scheduled for 5 March 2021

Hours: 28 hr pw.

Overtime: Taken as time off in Lieu (TOIL)

Holidays: 28 days per annum excluding bank holidays (plus additional special days between Christmas and New Year and Friday before the August bank holiday). 1 additional day for every complete year of service up to a maximum of 33 days per annum

To apply go to  C70 website. No CVs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

We are looking for an experienced Generalist Advice Caseworker to deliver a high quality advice service. You will be required to work across our three offices in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

• Six months recent experience of providing Generalist Advice to the public
• An understanding of the advice needs and issues of the local community in a diverse, inner city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 3rd March 2021

Interviews Tuesday 9th March 2021

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark.

Caseworker: 22,847 – 26,350 p/a; Senior Caseworker: 25,526 – 29,501 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Fixed Term Contract until 31st March 2022 - Full-time (35 hrs p/w)

Whipps Cross Hospital

Ref code: SYV-211

Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as a Youth Violence Caseworker or Senior Caseworker and you will be embarking on a highly rewarding and career-enhancing position.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at an East London Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.

About these key roles

You will be embedded into the hospital, providing support for those young people admitted to the emergency department right through to their discharge back into the community. You will have experience of working with ‘high risk,’ vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work.

As a Senior Caseworker, you will provide supervisory support to a small team of caseworkers so experience of supporting staff or volunteers is essential. You will be the day to day expert based in the hospital and be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

What we are looking for:

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
• Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing
• Experience of engaging successfully with ‘challenging’ young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

In the supporting statement section of your application, please highlight whether you’re applying for the Youth Violence Caseworker or Senior Caseworker role.

As both roles involve working with young people, you will be expected to apply for a disclosure from the Disclosure and Barring Service before appointment is confirmed.

Closing date: 11pm, 28 February 2021. Interviews: 5th / 8th March (to be held virtually)

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

”we sort out problems together, for good”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Post funded jointly by Dimbleby Cancer Care & Macmillan Cancer Support - insert funder logos

Citizens Advice Southwark provides an outreach advice service in hospitals across South East London for people affected by cancer. We are seeking to recruit a part-time welfare benefits caseworker, 4 days per week, who will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.

You must have:

• Substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness
• An understanding of the issues facing people affected by long-term illness and disability, including cancer
• Understand, empathise and be committed to the Citizens Advice aims, principles and equal opportunities policies

Closing date: 9.00am Monday 22nd March 2021

Interviews: Friday 26th March 2021

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

£22,847- £26,350 p/a – to be pro-rated (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Fixed Term Contract until 31 March 2022 – 35 hrs p/w (with some evening and weekend work)

Lambeth Civic Centre, with regular travel in and around the Lambeth Borough

Ref code: CFC-211

About St Giles and the Children & Families Service

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

For many families there are issues that precede a young person’s gang involvement. Personal circumstances typically involve poverty, unsuitable housing, separation, family conflict, domestic abuse, substance misuse, mental health and imprisonment. Without the right support, families can become trapped in a cycle of homelessness, crime, unemployment and poverty that is passed on from generation to generation.

St Giles Trust solution to this stark reality is our & Families Service. The C&F team offer an intensive and holistic approach and our caseworkers help to unlock chaotic families’ potential, and empowering them to raise themselves out of poverty.

About this key role

You will be embedded into the team, with a ‘whole family’ approach in mind to help and support families in order to assess risk, ensuring all family members feel safe, mentoring young people who are involved in or at risk of gang and serious youth violence and offering holistic support to enable the family to achieve their potential and raise aspirations.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing our clients to apply for this role.

What we are looking for:

• Personal experience of the Criminal Justice System, and/or being involved in a gang or knife crime.
• Experience of working with socially excluded children, young people and adults
• Experience of providing advice and guidance and/or mentoring to young people
• Mentoring Level 3 qualification (or be willing to work towards this).
• Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, a mentoring programme, cycle scheme, advice and counselling service, access to clinical supervision,  season ticket loan and much more.

Successful candidates will have to undertake a DBS enhanced check. In addition, as the role involves working with young people, you will be expected to apply for a disclosure from the Disclosure and Barring Service before appointment is confirmed.

Closing date: 11pm, 3rd March 2021. Interviews: 10th March 2021 (Interviews will be held via video)

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Bermondsey and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

We are looking to recruit an experienced Money Advice Caseworker to provide technical support to the money advice team and assist clients with complex debt problems and advise on income maximisation.

The role includes to:

• Assist in providing and developing a high quality money advice service
• Undertake specialist level money advice casework
• Lead in ensuring financial capability is integrated into the debt advice process
• Provide technical support and development of Volunteers, Trainees & Advisors

To be successful you will need:

• Experience of providing support to junior colleagues to aid their development
• Significant recent experience as a money advice caseworker in a target driven environment
• Hold an accredited qualification in debt advice
• A commitment and understanding of the Service’s aims, principles and equal opportunities policies

Closing date: 9.00am Wednesday 3rd March 2021

Interviews: Monday 8th March

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Bank Peripatetic Support Assistant - Homelessness

East London

P/T or F/T: 12hrs - 37.5hrs per week

Are you looking for a role where you can play a part in making a difference, demonstrate your transferable skills and choose from a variety of working hours that suit your needs? If the answer is yes, then read on.

Whether you are looking to work days or weekends only, we may have something perfect for you.  We are seeking people to and fill a range of peripatetic roles in Hackney, Havering and Newham and join our East London homeless and accommodation services in providing support to Rough sleepers.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

The services provide 24hr cover within a range of settings e.g. hotels, HMO’s and hostels. Therefore, full day cover is needed from Monday – Sunday, in order to ensure there are staff on site at all times to support clients. The role will allow you to experience a variety of different settings and gain many learning experiences to develop your knowledge and career in this field. 

You will take part in all aspects of the day to day running of the service and actively support the Caseworkers and Complex Needs Workers in working towards clients, living safe, healthy and independent lives. Your role will form a pivotal position within the services, as the Support Assistant is the point of contact for daily events.

You will either be working on a rota for a fixed period of time or floating around different services, when needed for either 1 or 2 days shift cover or longer.  In your role, you will be supported by managers and caseworkers during Mon-Fri normal working office hours and on-call managers outside of these hours.

To be successful you will have:

• The ability to understand and apply a quality customer focused service and a willingness to work in a way that empowers our clients
• The ability to engage and relate positively to people from a range of backgrounds and cultures
• The ability to calmly and effectively manage challenging or difficult situations
• An understanding of Health and Safety at work and the likely issues that could occur in a residential building

You will also need to be confident in lone working (for outside normal working hours) and taking the initiative, as well as using computers to record daily logs accurately.  Reliability and flexibility are also required for this role.

In return, you will receive a full induction and guidance. Additional training opportunities may also be offered, to further enhance your learning and ability to support clients with complex needs 

Closing date: 1st March 2021 (midnight)

Interviews to be held: During 8th - 12th March 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited. 

Complex Needs Domestic Abuse Caseworker.The purpose of the role is to identify clients with substance misuse and or mental health support needs amongst outreach referrals.

To effectively provide specialist person centred 1:1 support to women with complex needs utilising survivors individual strengths. To ensure all clients are given security and support to maximise their independence, dignity and choice.

We are looking for an Advice Supervisor or experienced Adviser (caseworker) to join our team.  If you are passionate about supporting individuals and families in need, have a minimum of two years Adviser experience (Citizens Advice or equivalent accreditation), are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.

You must be prepared to work flexibly, currently due to the Covid-19, work is home based until our Lambeth premises and outreach re-open.  Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

We’re looking for someone to join our team.

Based in Barking Learning Centre
(home based during COVID-19 restrictions)

Do you want to make a difference in your community? Are you compassionate? Can you communicate clearly? Do you have an eye for detail? If so, you may be just the right fit for our team.

Reconnections is a pilot led by Independent Age in Barking & Dagenham and Havering, supporting people to reduce their feelings of loneliness and reconnect to life. The service works with over 65’s for an average of six months, building their confidence, resilience and social networks.

As we are currently experiencing high caseloads we are expanding the team. We have a temporary opportunity for a service administrator, with a view to potentially expanding the role if high caseloads are maintained.

We are committed to safeguarding and this role will require DBS certificate. (we will fund an application if required)

Interviews will be held remotely via MS Teams on the 17th March. 

Please let us know in your application if you have any restrictions on your availability for interview.

To apply, please visit our website to upload a covering letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with an up to date CV.

Morgan Hunt are currently seeking a passionate Senior Advocate for a role with a leading women's charity based in West London - If you're an advocate, who's looking to potentially step up in the field, keep reading.

The service itself works with some of the most vulnerable young women in the capital, from backgrounds ranging from being involved with gangs, to those with historic child sexual exploitation.

As a Senior Advocate, you'll be the first point of call for the advocates and caseworkers already in place, for all of their concerns regarding safeguarding and crisis management.

Requirements:

• Working with Young People/ Working with Young Women specifically who have experienced forms of violence
• Extensive knowledge of safeguarding in relation to children and Young People
• Case Management experience
• Experience of developing resources and service delivery

Due to the nature of the role, we will only accept applications from female candidates. Exempt under the Equality Act 2010, Schedule 9, Part 1

If you think you've got what it takes, then hit 'Apply Now' or give us a call on 020 7419 8977 and lets have a chat!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

You will be embarking on this new and rewarding role in Big Leaf Foundation, working with the support of the trustees and core team to develop and implement a communications and campaigns strategy for the organisation that helps deliver our objectives and increases support for our overall vision.

You will also support the development of our new young leader’s programme, working with the team and the young people to explore potential campaigning partnerships and empowering the young people we support to have a meaningful voice within local and/or national campaigns. 

Big Leaf Foundation is now entering its third year and we are expanding – both in terms of the number of displaced young people we support and our geographical spread. To ensure we can continue to fulfil our objectives we need to engage more people in our work and make our collective ‘voice’ louder through increased awareness of the issues and how people can help. We also want to build links with other organisations that campaign to improve the rights of displaced young people and/or ensure existing legal rights are upheld – exploring how Big Leaf can best support and add value to these campaigns.

• Contract: Self-employed position funded for 1 year (with option to extend subject to funding).
• Hours: Full-time (40 hours) p/w
• Salary: £115 – £135 per day depending on experience
• Location: Surrey (home-based but with some in person meetings/activities)
• Reports to: Line Manager & Trustees
• Closing date: 17 March 2021
• Interviews: week commencing 22 March 2021
• Start date: 19 April 2021

KEY TASKS

Communications

• Develop and implement a communications strategy to engage more people in our work and make our collective ‘voice’ louder through increased awareness of both the issues and how people can support.
• Cultivate existing and new relationships with the media/journalists to grow the organisation’s influence and reach. 
• Draft, edit and proofread materials (website content, newsletter, blogs, reports, social media content etc) and project manage design of materials as needed.
• Support the wider Big Leaf Foundation (BLF) team to create impactful content that is consistently on brand, representative of BLF’s voice and in line with the overall communications strategy, providing team training and editorial oversight as needed.
• Work with the BLF team to produce relevant documents and content (incl. case studies) to support fundraising activities. 
• Contribute to BLF fundraising activities through the writing of case studies/content as needed.
• Ensure BLF beneficiaries and directly affected individuals have a meaningful voice within our communications, keeping safeguarding front of mind at all times.
• Regularly evaluate communication activities and make recommendations for continuous improvement.

Campaigns & advocacy

• Cultivate relationships with organisations that campaign to improve the rights of displaced people; and/or ensure existing legal rights are upheld, exploring how Big Leaf Foundation (BLF) can best support and add value to these campaigns. 
• Work with the BLF team to support the new young leaders programme (currently in the planning phase); exploring potential campaigning partnerships and empowering young people (who want to) to participate in local/national campaigns.
• Develop and maintain relationships with local MPs to build their understanding of the issues/challenges facing local displaced young people; and work with BLF caseworkers to obtain local MP support/advocacy on individual cases, where appropriate.
• Ensure BLF campaigns and advocacy activities are in-line with Charity Commission rules on political campaigning.

General

• Represent BLF (aims, mission and programmes) to external audiences.
• Understand your responsibilities in regard to safeguarding and data protection and retain best practice to inform your work with BLF.
• Liaise with other members of the BLF team and trustees as needed to fulfil the role and undertake other areas of work as required.

TO APPLY

If you feel that you have the skills, experience and motivation required for this role, please complete the application form and return it to us before 6pm on 17 March 2021.

Welfare Navigator – Welfare Services Team

Permanent, 3 Posts Available

Circa £31,000.00 per year, plus benefits.

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity.  The Welfare Directorate is responsible for understanding and meeting the social welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages. 

The Welfare Services Team provides help and support for serving and veteran RAF personnel and their eligible dependants who need assistance as a result of issues such as financial hardship, disability or ill-health.  

We are seeking an individual with a compassionate and flexible approach to welfare delivery, who is highly organised, analytical and an articulate communicator.  You will provide advice and information via the RAF Benevolent Fund helpline, email, and web chat.  This includes providing the RAF family with information on statutory, charitable support and advising on and accessing the financial and support services that The Royal Air Force Benevolent Fund provides.  In addition, you will provide ongoing support to members of the RAF family during the application phase by liaising with our caseworking partners or other agencies where necessary to ensure that the RAF family receives the welfare assistance that they may need.

The successful candidate will be pro-active and will have experience of taking helpline calls and providing advice.  They will be able to demonstrate an ability to relate to people of all ages, especially older clients, in a compassionate manner. This will also be backed up by a strong administrative and database use along with good Microsoft Office and keyboard skills suited to working in a paperless office. 

The role will be home based initially during the Covid-19 pandemic then based at our London Headquarters.

A detailed job profile is available on the Fund’s website. To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Martin Botting, HR Business Partner, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email.

The closing date for applications is Friday 5th March 2021.

Please note interviews will take place via a video conferencing platform: Week commencing 15th March 2021

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

Please note that the successful candidate will be required to have a standard Disclosure and Barring Service check.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community.