Cat Care Assistant Jobs
We currently have an exciting opportunity for an enthusiastic individual to join our team as a Neutering Finance Assistant. You will join us working 35 hours per week, on a 6 month fixed-term contract. You will be based at our National Cat Centre in Chelwood Gate, East Sussex with the opportunity to work from home a few days a week. In return you will receive a salary of up to £23,130.12 per annum plus excellent benefits.
This is a hybrid role and you will be required to attend the office 1-2 days a week, with the rest of the week spent working from home (or in the office if you prefer). Please ensure you are of a suitable commuting distance.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
One of the Charity's main objectives is to support neutering. In 2020 we helped 109,000 cats with vouchers for neutering. The neutering finance team record accurate information through our neutering schemes that supports the wider Cats Protection aims and objectives. They develop good working relationships with Veterinary practices and payments are made on a timely basis. They are a team of six, working closely together to help and support each other and the wider Finance department.
Responsibilities of our Neutering Finance Assistant:
As a Neutering Finance Assistant, you will work accurately and diligently processing neutering vouchers and related invoices on a daily basis, checking data entered and responding to vets in relation to query files. Accuracy and attention to detail are essential for this role. You will assist in the checking of neutering statements, ensuring payments have been processed and vet payment details are up to date. You will handle appropriately all telephone, email and written enquiries regarding Neutering Vouchers from other departments, vets and branches, interrogating the system to answer queries and producing reports for vets. Developing knowledge on voucher campaigns, cat neutering and the aims and objectives of Cats Protection to support vets and branches.
What we’re looking for in our Neutering Finance Assistant:
- Strong knowledge and experience of working within an office environment – ideally within a finance team
- Ability to process data accurately and quickly – a keen eye for detail is a must
- Experience of using Microsoft Excel & Outlook to an intermediate level, this is essential as the role is heavily data entry based
- Experience of working in an accounts receivable or accounts payable department – desirable
- Experience of using accounting software/systems or a similar type of database desirable but not essential
- Experience of developing good customer service
What we can offer you:
- salary of up to £23,130.12 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 1st April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: £28k-£35k pa depending on experience and knowledge
Closing date for applications: Wednesday 13 March 2024. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs in a shelter environment
- Strong knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Contract: 12 month fixed term contract, full time
Salary: £21,569 - £24,000 per annum
Location: Southampton SO30 2HL
Closing date: Sunday 7 April 2024
Interview date: Friday 19 April 2024
We are recruiting an Adoptions Coordinator for our Rehoming & Fostering team at our Rehoming centre in Southampton This is an important and critical role at Blue Cross ensuring pets in our care are suitably matched with their new owners and rehomed as quickly as possible, so that they spend as little time with us, and we can help more pets.
We’ve just launched a new and exciting national Rehoming & Fostering team structure to support our aim of ensuring every pet enjoys a healthy life in a happy home. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for puppies and kittens. We also operate a pet food bank for those that might need our support within the local area.
As an Adoptions Coordinator, you will ensure the adoption process is thorough, efficient and follows internal guidelines, moving assessed pets to new homes as quickly as possible.
Working closely with Pet Welfare Assistants at the Centre and other Adoptions and Admissions Coordinators across the Rehoming and Fostering network, you will be making key decisions proactively managing our pool of homes, matching each pet with the perfect adopter, and providing post adoption support when required.
This is a full-time role working 37.5 hours per week on a rota which includes weekends and bank holidays.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator and have experience of working in a client facing role in a similar, animal related environment. You will have good knowledge of pet welfare as this is required to ensure the adoption process is successful. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders.
With a client focused approach, you will be able to make decisions when under pressure and possibly, at times, without input from others. You will have a problem-solving mindset which allows you to pragmatically look for solutions to issues. In addition, you need to prioritise, especially when it comes to making decisions on the adoption of pets and ensure you adopt a high attention to detail.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
- Demonstrable understanding and experience of matching considerations for pets and homes.
- Experience working or volunteering in a pet welfare role.
- Working knowledge of cat, dog, and small animal behaviour.
- Significant experience in delivering high level customer service in a fast paced and often emotional environment.
- Good questioning skills with the ability to gather information and distil the important points.
- Experience of building relationships and rapport with customers.
- High standard of verbal and written communication.
- Good literacy and numerical skills.
- Proven decision-making ability.
- Strong administration skills, including the use of computerised.
- Current full driving licence.
It would be great (but not essential) if you also had:
- Experience working with volunteers.
- Client relationship management experience.
- An understanding of safeguarding issues
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 7 April 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RAIN RESCUE - Our Charity
We are a ‘small but amazing charity; on a mission to make life better for pets in crisis in and around South Yorkshire.
Our pets are having a really difficult time as many are being left homeless having been neglected for some time. As these animals come into our care, we have our work cut out for us, helping to bring them back and ready for the world of finding their new matched home.
FUNDRAISING and COMMS - Our Team
We are an active team, who are all passionate about helping pets and the amazing work we do helping both the owners who need to rehome their pets, but also those welcoming a new pet into their lives. We strive to ensure that our charity gets all of the funding it needs to continue to help those homeless and most in need pets.
RAIN RESCUE and You
We are seeking a passionate Fundraising Manager, bringing a wealth of experience from a wide range of income sources covering Grants and Trusts and Individual Giving and being skilled in both marketing and comms.
You will be instrumental in creating a fundraising strategy resulting in a diverse and sustainable income portfolio. With an appetite to innovate and drive continuous improvement.
You will be responsible for developing and delivering a programme of initiatives to maximise income when the strategy shows the time is right, building a small but ambitious team.
ROLE SPECIFICS
1. OVERVIEW
Reports to the Chief Executive
Direct Reports Social Media Assistant p/t
- Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving.
- Monitor and evaluate donor recruitment and journey strategies, ensuring the best possible experience for donors, maximising donor loyalty and value and testing new channels as appropriate.
- Review campaign results, analysis and research across the UK market, identifying strengths, opportunities and trends that can feed into strategic plans using the Donorfy CRM.
- Be engaging with the team to bring awareness of how each can play their part in engaging our supporters.
2. SPECIFIC RESPONSIBILITIES
Management of People and Projects
Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving whilst providing leadership to the social media assistant (p/t) to create a high-performing team that is ambitious, results-driven and donor-centric.
Individual Giving and Sponsorship
Develop, implement and manage fundraising programmes in individual giving to maximise returns from the existing donor base and new donors.
- Encourage loyalty from adopters and maximise our warm donors to keep the relationship alive and they are aware of how much their support means to Rain.
- Develop off and online mail campaigns from concept through to mailing, being part of the copy creation process, ensuring GDPR compliance and ROI.
- Maximise new digital channels to reflect campaigns including website to maximise message reach and income.
- Engage pet adopters and those people we have helped by taking a pet into care, to give a one-off or sign up for monthly giving to generate regular income.
- Develop and implement a stewardship programme including regular newsletters, mailings and online activity.
- Develop opportunities for pet or pen sponsorship from both individuals and corporate partnerships.
- Encourage accompanied visits to the rescue centre site to welcome and keep gifts in wills, high donors, regular giving, Corporate sponsorship and Kennel and Cat Pen sponsorship.
- Work collaboratively across teams to help generate leads for corporate, challenge events and major donors.
- Audit the donor gifts on the CRM system and ensure timely acknowledgements are given.
- Incorporate and implement a legacy fundraising programme, promoting legacies. Manage supporter engagement events throughout the year, and the annual launch of Will Month.
- Stimulate, encourage and support fundraising activities carried out by individuals community organisations and corporations.
- Identify opportunities to raise awareness of Rain Rescue including networking events, working proactively with the media and acting as an ambassador for the charity.
Planning, Monitoring, Analysis and Evaluation
Prepare phased budgets and forecasts in line with activity plans and progress to focus on return on investment (ROI).
Grants & Trusts
Develop a pipeline of charitable trusts and foundations that could support a range of low and high-value projects, and activities across the full breadth of our work including core costs.
- Develop a Capital appeal for a high-value project for site ownership.
- Ensure a strong pipeline of prospects is maintained by tracking and planning applications. Preparing an agreed number of medium-large high-quality funding bids, in line with the requirements of potential funders.
This job description summarises the main duties and responsibilities of the post; the post holder may be required to undertake other duties of a similar level and responsibility, as required.
3. RAIN RESCUE Are we your perfect fit?
Our income is how we can help more pets. Without it, there would be no Rain and no Rescue. We can talk all day long about our candidate qualities on our shopping list but what we want is someone who brings:
- A minimum of 3 years experience in a charity fundraising role generating income from a variety of revenue streams primarily Grants and Trusts, Individual Giving and donor journey, PR, Marketing and CommsIs results-driven with an appetite to innovate
- Skills using a CRM donor management system in a fundraising role
- Experience in managing staff
- Has a proven track record of developing and implementing a successful fundraising strategy and plan.
- Proven ability to develop excellent relationships with funders and donors.
Note:- The roles and responsibilities defined within this document should be read in conjunction with the contract of employment for the person defined within this role. The particulars in this document do not affect the Terms and Conditions of Employment.
Please explain how your skills meet our needs, we are waiting to hear from you soon.
The client requests no contact from agencies or media sales.