Central services administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Do you have a passion for people and a heart for service? Are you detail-oriented, organised, and committed to excellence? Do you want to use your HR skills to make a meaningful difference in a faith-based, mission-driven charity organisation? If so, this could be the role for you.
At BMS World Mission, we believe our people are central to fulfilling our vision. We are looking for an HR Officer to join our People and Culture team - a role that combines precision in administration with genuine care for people. This is an opportunity to bring your professional expertise and organisational values into a role that impacts lives.
Why this role matters
As HR Officer, you will play a vital role in creating a positive and professional environment where staff can thrive. You will support the HR Business Partner in delivering high-quality HR operations across the employee lifecycle—from recruitment and onboarding to support leavers. Your work will ensure compliance, consistency, and care in every process.
What you will do
• Provide accurate and timely HR administration across recruitment, onboarding, and employee relations.
• Manage first-line HR enquiries with professionalism and empathy.
• Maintain HR policies, staff handbook, and ensure best practice standards.
• Manage pre-employment checks (including DBS) to uphold a safe and trusted culture.
• Maximise the use of our HR systems for efficiency and compliance.
What we are looking for
• A service-oriented mindset with a commitment to supporting others.
• Exceptional attention to detail and organisational skills
• Professional, approachable, and discreet in handling sensitive matters
• Strong IT and communication skills
• The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
What we offer
• Flexible working arrangements (hybrid options available)
• 30 days annual leave plus bank holidays
• Generous Pension scheme and well-being support
• Opportunities for professional development and career progression
Working arrangements - This role can be hybrid with flexibility . Regular presence in our Didcot office is expected, with a minimum of two days per week.
Ready to make a difference? Apply today, or please contact Sujit Varpe, HR Business Partner at BMS World Mission for any further details
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Change Manager, Youth Justice
Reports to: Change Lead for Diversion
Salary: £52,700 per annum
Location: Central London or Hybrid*(see below)
Contract: (2-year fixed term – potential to extend)
Closing date for applications: 12pm Monday 12th January 2026
Interview dates: Week commencing 26th January 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of youth justice. We need to inspire and connect with youth justice leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making good progress building the evidence of what works within and around youth justice to reduce violence. This year, in conjunction with the Centre for Justice Innovation, we published Diversion Practice Guidance and have recently launched our new self-evaluation tool for diversion practice (ORPIC). But the big risk is that we publish these resources and nothing changes. That’s where you come in.
Your role is to work out the best way to make this change happen by getting youth justice services (YJSs) and police forces to adopt evidence-based practice through our new change programme: the Whole Area Model (WAM). WAM helps police forces and youth justice services strengthen diversion practices by aligning their work with the 7 C’s:
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Culture – A child-centred, pro-diversion ethos
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Contact – Interactions are trauma-informed and maximise prevention and safeguarding opportunities
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Custody – Considered use of police custody, prioritising alternatives and swift triage.
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Criteria – Clear, consistent eligibility for diversion.
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Collaboration – Multi-agency decision-making panels; shared protocols and referral pathways.
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Care – Evidence-based support, monitoring engagement, closing cases responsibly.
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Checks – Ongoing monitoring, evaluation, and scrutiny to ensure quality and equity.
Your role will involve:
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Supporting the delivery of the Whole Area Model through activities like:
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Facilitating completions of diversion self-evaluations with youth justice services and police forces.
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Delivering training to youth justice, police and other relevant agencies about the evidence-base or specific areas of diversionary practice and governance (e.g. scrutiny panels).
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Supporting the ongoing development of a National Diversion Network, which will contribute to a wider repository of diversion resources and evidence
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Identifying and creating practical resources which help youth justice professionals and police officers to put evidence into practice.
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Developing great relationships with senior leaders, youth justice workers and police officers, generating a strong understanding of key issues and needs in relation to youth justice matters, and building credibility and trust with the sector.
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Working out other effective ways to connect people with the evidence, then making those things happen, from virtual learning events to presentations.
As a senior member of staff in the organisation you also:
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Build a culture where it is natural to perform well and support colleagues brilliantly.
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Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
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You’ve changed frontline practice and/or systems:You have significant experience in leading behaviour, practice or policy changes within a youth justice setting. You can show how these have been effective in delivering tangible change.
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You’re working in or around the youth justice service, preferably in a role/setting specifically working with children who are vulnerable to or involved in violence.
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You work well in multi-agency environments: You have experience collaborating across police, youth justice, local authorities and other partners, and you can communicate confidently with a wide range of stakeholders to build alignment and drive change.
You might have this sort of experience:
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Supporting a youth justice team/service to reflect on and adopt evidence-based practice in relation to diversion or wider youth justice activities.
You are this sort of person:
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You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
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You understand the youth justice sector and diversion specifically. You really understand how the youth justice sector works, from leaders to frontline officers.
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You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
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You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.
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You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
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You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
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You don't want young your days to pass without making a difference. You want to play a significant part in reducing violence.
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You understand people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
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You are committed to equality, diversity and inclusion.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
Travel
Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be up to five times per month; all travel costs can be reimbursed with flexibility for overnight stays if preferred.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by 12pm Monday 12th January
When applying for this role, please ensure that you answer the application questions below:
Personal and professional experiences in violence prevention
1. What personal and professional experiences shape your understanding of the youth justice sector and its role in preventing youth violence? (max 400 words)
Developing strategy
2. Can you describe a time when you successfully supported youth justice partnership leaders to improve their practice or systems? Please be specific about the scale and context of your involvement. (max 400 words)
Improving practice or systems
3. Describe your experience improving diversion for children. What actions did you take, what impact did they have, and what did you learn? (max 400 words)
Interview Process
This will likely be a one stage interview process. Interviews will take place the week of 26th January 2026.
Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
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£1,000 professional development budget annually
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28 days holiday plus Bank Holidays
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Four half days for volunteering activities
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Employee Assistance Programme – 24hr phone line for free confidential support
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Volunteering days - 4 half days per year
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Death in service - 4 times annual salary
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Flexible hours. Core office hours 10am – 4pm
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Financial support including travel and hardship loans
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Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
DEBT ADVICE CASEWORKER
OASIS HUB WATERLOO
PART TIME: 24-32 hours per week
FIXED-TERM CONTRACT: 12 months
SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE
We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers.
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance
• Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework
The successful post holder must have:
• Experience providing face-to-face advice
• A willingness to work with people who have multiple and complex needs
• A recognised advice qualification or equivalent experience
• Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Wednesday 7th January 2026
Interviews will take place on Thursday 15th January 2026
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
The Senior Evidence & Evaluation Manager sits within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
You will play a central role in building the evidence base on what works to support young people into good jobs.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
- You will work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates, you will assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
- You will manage a portfolio of projects, leading some directly, and overseeing others while supporting more junior colleagues.
- You will also contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
We are looking for a proactive and organised individual ensuring that all of Ella’s premises, including the office, community hub, and safe houses, are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.
You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.
Facilities management
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Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.
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Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.
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Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.
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Maintain clear records of repairs, inspections, and contracts in the central facilities log.
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Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.
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Ensure accurate stock records are maintained and inventories are completed across all sites.
Property inspections and maintenance
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Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.
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Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.
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Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).
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Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
Health, safety, and compliance
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Act as the main point of contact for health and safety matters in the Operations Manager’s absence.
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Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.
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Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.
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Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.
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Lead or support fire drills, first aid provision, and emergency preparedness planning.
Systems and administration
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Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.
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Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.
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Coordinate staff communications about ongoing facilities work or planned maintenance.
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Oversee inventory management, purchasing, and deliveries for office and property supplies.
Team and organisational support
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Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.
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Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.
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Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.
Person specification
Essential
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Excellent organisational and time management skills.
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Keen eye for detail
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Ability to put effective processes and procedures in place
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Ability to manage multiple tasks effectively and work independently.
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Strong communication skills, both written and verbal.
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Basic understanding of health and safety requirements.
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Comfortable liaising with contractors and overseeing on-site work.
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Willingness to travel locally between Ella’s office and safe homes.
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A proactive and practical approach to problem-solving.
Desirable
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Experience in facilities or property management.
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Experience working with suppliers and contractors.
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Familiarity with trauma-informed environments or working in the charity sector.
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Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board.
Key Responsibilities
Membership Support
- Act as the first point of contact for members, ensuring effective communication and timely responses.
- Maintain and update the membership database and records.
- Develop initiatives to strengthen member engagement and professional exchange.
- Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review.
Public Relations Support
- Lead on the organisation’s external communications, including managing social media content.
- Oversee and update website content including members updates and case studies.
- Draft newsletters, press releases, and other external communications to promote the organisation’s work.
- Build and maintain relationships with partners, stakeholders, and media contacts.
- Organise and coordinate events, workshops, and conferences that engage the GWR membership.
Administrative Support
- Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead.
ESSENTIAL EXPERIENCE
- Good level of education, with the skills to communicate effectively in writing and orally.
- Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required.
- Ability to build working relationships with a wide range of people, especially those whose first language may not be English.
- Demonstrated ability in managing social media accounts and web content.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms.
- Ability to work independently as well as collaboratively in a small team.
- Able to work from our offices in Dartington, Totnes
DESIRABLE
- Relevant degree or experience in administration, communications, public relations or similar.
- Experience using CRM software
YOUR PROFILE
We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals.
The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections.
You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach.
Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR.
Visit our website for more details.
The client requests no contact from agencies or media sales.
St. Bride Foundation is partnering with Robertson Bell to recruit a Part-Time Finance Manager (21 or 28 hours a week) on a permanent basis. Established in 1891 with a clear social and cultural purpose, St Bride Foundation is one of London’s hidden gems.
We are looking for a highly competent Part-Time Finance Manager to join our team who displays a passion for St Bride Foundation. Responsible for producing financial and management accounts and reports. Also providing effective and efficient financial and administration support to the Board of Trustees, Foundation Manager and Heads of Departments.
The key responsibilities of the Finance Manager include:
- Manage the Annual Report process and prepare statutory accounts for St Bride Foundation Trust Ltd, St Bride Foundation and Bridewell Centre Limited.
- Prepare monthly management accounts and supporting reports, ensuring timely and accurate financial information.
- Prepare month end journals and maintain robust supporting documentation.
- Maintain and reconcile all balance sheet accounts, including fixed assets.
- Manage the accounting system, including oversight of sales and purchase ledgers, cash book, bank reconciliations and debt collection.
- Lead the migration from Sage Line 50 to Xero, due for completion by March 2026.
- Manage payroll processing, RTI submissions and pension administration.
- Manage relationships with HMRC, prepare VAT returns and ensure VAT and Corporation Tax submissions are accurate and on time.
- Prepare the annual budget and work closely with budget holders to ensure forecasts are accurate and up to date.
- Prepare cash flow forecasts, manage working capital and produce periodic income and expenditure forecasts.
- Liaise with investment managers, reconciling income and ensuring appropriate information is received for financial reporting.
- Prepare financial papers for the Board and Finance Committee, including financial analysis and commentary.
- Maintain and update the Risk Register, working with senior stakeholders to identify and manage financial risks.
About St. Bride Foundation:
Housed in a beautiful Grade II listed Victorian building just off Fleet Street, the Foundation was originally created to serve the print and publishing trades. Today, it continues to thrive as a centre for print, design and the creative arts, welcoming new generations of designers, printmakers, typographers and researchers through its events, workshops and collections.
At its heart are our internationally renowned collections on printing, typography, graphic design and publishing. Alongside thousands of books and printing-related periodicals, the library holds one of the world’s most important collections of type specimens, as well as historic presses, punches, and matrices. Researchers, students and practitioners continue to draw inspiration from its unparalleled holdings.
The Bridewell Theatre, an intimate venue within the building, stages a lively year-round programme of drama, music, comedy and festivals, while the Bridewell Bar (once the laundry) provides a relaxed social space.
Through its blend of heritage, learning and performance, the St Bride Foundation remains a hub for London’s creative and cultural life—connecting past and present, tradition and innovation.
The successful candidate will:
- Have a background in, or strong passion for, the not-for-profit sector and a keen desire to give back to the local community in a fantastic organisation
- Be an experienced Accountant with an understanding of financial and management accounts
- Have great communication skills and have the ability to translate complex financial reports to non-financial stakeholders
- Ideally have experience with line management, however candidates eager to develop in this area will be considered
- Be willing to gain a knowledge of, or have experience of, fundraising and restricted funds
This opportunity is being offered on a hybrid basis with the expectation you can visit their Central London based office 50% of the time.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 12 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA delivers vital services including social housing, health and wellbeing programmes, children’s services, and youth and community activities that make a real difference across our local communities.
We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse.
In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways.
Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support.
If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you!
Requirements:
• Willingness to undertake training and development relevant to the role.
• Commitment to valuing equality and diversity and applying this to all areas of work.
• Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work.
• Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday / 37.5 hours per week
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours
Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 5th January 2026 at 5pm
Test and Interview date: Week commencing Monday 12th January 2026
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.
What You’ll Be Doing
- Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
- Providing emergency support and referrals for those in crisis.
- Connecting rough sleepers with essential services, professionals, and community networks.
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Inspiring change and making a lasting difference in people’s lives.
What We’re Looking For
Our Complex Needs Practioner will have
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.
Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.
The client requests no contact from agencies or media sales.
Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?
VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.
This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.
Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice.
You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.
Closing date for applications: Midday Tuesday 6 January 2026
Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).
The client requests no contact from agencies or media sales.


