Centre Coordinator Jobs in Belfast
About the role
Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes the North, South, East and West of Yorkshire, and Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Casework Managers and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision. of SSAFA
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.
SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
We are looking for an individual who will provide direct support to our Director and trustees as part of a small, friendly staff
£29,000 per annum FTE
£12,132 pro rata for 14 hours
The post holder who will provide direct support to our Director and trustees as part of a small, friendly staff team. This is a hybrid role, mainly working from home and coming into the Centre once or twice a month. The successful candidate will work two days a week. The role involves occasional weekend / evening work, attending evening fundraising meetings, and coordinating events.
Friendly, enthusiastic, and socially-focused – you will instantly connect with others and build effective relationships with trustees and members of our team. An ability to empathise and communicate effectively about our work is key.
Closing date for applications: 28th December 2023, noon
Interview date: w/b 15th January and w/b 22nd January 2024
This post is for women only, exempt under Equality Act 2010 pursuant to Schedule 9, Part 1.
We look forward to hearing from you.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.
Position: S1102 Stroke Association Support Coordinator
Location: Home based, East Berkshire, however, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Part-time, 30 hours per week (flexible working considered)
Salary: Circa £21,933 per annum (FTE circa £25,500 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 31 December 2023
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes which will help them to prevent further strokes
- Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
- You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
- A caring profession ideally with experience of supporting people with disabilities.
- Setting up and running virtual groups.
This role is home based, but extensive travel is required across the local area and occasionally further afield to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Patient Engagement Coordinator
We’re looking for a motivated individual to lead the implementation of strategies and plans to improve the involvement and impact of patients and the public in and across the Greater Manchester Neurorehabilitation and Integrated Stroke Delivery Network (GMNISDN).
Position: S1100 Involvement Coordinator
Location: Home-based, Greater Manchester. Travel around Greater Manchester will be required as part of this role
Hours: Part-time, 25 hours per week (Flexible hours considered between 21 and 25 hours per week)
Salary: Circa £23,550 per annum (FTE £32,970)
Contract: This is a 12-month fixed term role from start date. This contract is funded, we currently have funding for 12 months.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 3 December 2023
Interview Date: 14 December 2023. Interviews will be held in person in Manchester. Location to be confirmed.
The Role
This role is for a Patient and Carer Involvement Coordinator, hosted by the Stroke Association on behalf of the GMINSDN.
Reporting to the Stroke Association Engagement Lead, and working closely with the GMNISDN managers, key responsibilities will include:
· Developing and enhancing the existing PPI initiatives including the patient and carer groups and strengthening their impact.
· Improving engagement with the clinical stakeholders and voluntary sector to develop more holistic, patient centred pathways of care.
· Increasing the opportunities for participation of underrepresented groups to help reduce health inequalities in stroke and neurorehabilitation services.
About You
You will have a proven record of:
· Embedding patient and public involvement practices into health services including designing and delivering inclusive activities.
· Building collaborative relationships using diplomacy and tact.
This Stroke Association based role will be putting people affected by stroke and neurological conditions at the heart of the GMINSDN, partnering with them to shape our work wherever their insight and expertise can add value.
You will:
· Be curious, with the ability to think differently and creatively.
· Share our commitment to enhance patient involvement.
· Have excellent knowledge of patient and public involvement best practice, with practical experience and the ability to ensure that everything we do is inclusive.
· Have strong strategic thinking ability.
· Have excellent project management and communication skills.
· Have a good understanding of the impact of health inequalities and how to ensure these are identified and addressed.
This role is based at home and will require regular travel across the Greater Manchester locality. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must reside in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV AND a supporting statement, of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Please state any preferences for flexible options in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Impact, Impact and Engagement, Engagement, Impact and Involvement, Patient Impact, Patient Involvement, Impact Officer, Impact and Engagement Coordinator, Community Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes:
- Derbyshire
- Leicestershire
- Lincolnshire
- Northamptonshire
- Nottinghamshire
- Rutland
There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the East Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
- Home-based with monthly travel to Oxford and occasional travel within Europe.
- Full-time post – 37.5 hours per week
- Salary: £39,500 per annum
- Fixed term position until 31 December 2027
- Job reference code: EU Horizon Project Manager WP3
- Apply by: 11:55 pm on Wednesday 13th December 2023
- Interviews: 19th – 20th December 2023.
- Start: 1 March 2024 or as soon as possible.
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.
About the Horizon Europe Project: ‘KitNewCare’
The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.
The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources.
About the role
The Project Manager for Sustainable Service Improvements in Kidney Care will be responsible for the successful delivery of Work Package 3 (Organisational and Workflow Optimisations), which focuses on selecting and piloting and evaluating changes in care delivery that bring environmental benefits, to inform best practice guidance in sustainable kidney care. This will involve monitoring and managing the relevant milestones, deliverables and risk registers. The Project Manager will link with part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland), to support them with setting up local implementation teams to implement and evaluate changes. The role will involve coordinating with other Work Packages including on training of local teams (WP6), metrics for evaluating the impact of changes (WP2) and developing best practice guidance (WP5).
Key Responsibilities:
- Project management of Work Package 3 (Organisational and Workflow Optimisations) of the Horizon Europe project on sustainable kidney care (KitNewCare).
- Coordination with other Work Packages as required.
- Collate information on known process/workflow/pathway optimisations in kidney care.
- Work with part-time local project coordinators in 4 pilot European kidney centres (Utrecht, Modena, Madrid, Warsaw), to:
- build institutional commitment to sustainable healthcare;
- establish and train local ‘Implementation Teams’ (to include representatives of clinical and management staff, patients and industry);
- engage with local kidney patients to make them aware of the project and how they can contribute;
- prioritise opportunities for process/workflow/pathway optimisation in kidney care in local context;
- test and implement optimisations; evaluate the clinical, environmental, social and cost impacts, with support from academic partners (WP2);
- contribute to evaluation of factors affecting implementation, with support from academic partners (Jonkoping University);
- present case studies and learning to senior management in pilot institutions;
- support implementation of successful optimisations in other care disciplines within the pilot institutions.
- Facilitate replication/evaluation of successful optimisations in additional European kidney centres.
- Contribute to dissemination of project outputs internally (to consortium partners) and externally, including through co-authoring of papers for publication and conference presentations.
- Provide supervision and mentoring to Sustainability Fellows in kidney care and kidney transplant care.
- Through consultation with relevant organisations, identify high impact prevention and kidney care improvement initiatives from across Europe and coordinate outreach to leading centres/stakeholders to offer assistance with evaluating environmental, social and cost impacts. Collate and share evaluation findings.
- Participate in consortium meetings and liaise and coordinate activities with the KitNewCare project manager and consortium members.
Please see the full job description attached.
The client requests no contact from agencies or media sales.
- Home-based with monthly travel to Oxford and occasional travel within Europe.
- Full-time post – 37.5 hours per week
- Salary: £39,500 per annum
- Fixed term position until 31 December 2027
- Job reference code: EU Horizon Project Manager WP6
- Apply by: 11:55 pm on Wednesday 13th December 2023
- Interviews: 19th – 20th December 2023.
- Start: 1 March 2024 or as soon as possible.
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.
About the Horizon Europe Project: ‘KitNewCare’
The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.
The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources.
About the role
The Project Manager for Workforce Training in Sustainable Kidney Care will be responsible for the successful delivery of Work Package 6 (Communication, Dissemination and Exploitation), which focuses on workforce training and local capacity building in sustainable kidney care. This will involve monitoring and managing the relevant milestones, deliverables and risk registers.
The Project Manager will link with part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland), to support them with setting up local implementation teams to implement and evaluate changes. The role will involve coordinating with other Work Packages including the development of best practice guidance and benchmarking tools (WP5), metrics for evaluating the impact of changes (WP2) and organisational and workflow optimisations (WP3).
Key Responsibilities:
- Project management of Work Package 6 (Communication, Dissemination and Exploitation) of the Horizon Europe project on sustainable kidney care (KitNewCare).
- Coordination with other Work Packages as required.
- Oversee a review of existing workforce training resources for kidney care specialists in the UK and EU.
- Work with part-time local project coordinators in 4 pilot European kidney centres (Utrecht, Modena, Madrid, Warsaw), to:
- Oversee the design, delivery and evaluation of training packages.
- Manage the training of local ‘implementation teams’, including clinicians, managers, patients and industry representatives.
- Provide management and support for events and conferences to disseminate project findings; co-author papers for publication; lead internal and external presentations of outcomes delivered by CSH.
- Support the establishment and cultivation of EU-wide professional networks focused on sustainable kidney care.
- Oversee the translation of training packages into other EU languages, working with local clinical specialists and educators.
- To participate in consortium meetings and liaise and coordinate activities with the KitNewCare project manager and consortium members.
Please see the full job description attached.
The client requests no contact from agencies or media sales.
- Home-based with monthly travel to Oxford and occasional travel within Europe.
- Full-time post – 37.5 hours per week
- Salary: £39,500 per annum
- Fixed term position until 31 December 2027
- Job reference code: EU Horizon Project Manager WP5
- Apply by: 11:55 pm on Wednesday 13th December 2023
- Interviews: 19th – 20th December 2023.
- Start: 1 March 2024 or as soon as possible.
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare provides research, training and strategic input to national and local health programmes. The Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. The programme is supported by our sustainability metrics team who evaluate the environmental, social and financial impact of clinical pathways and services, healthcare products and healthcare organisations. The Education Programme provides training and continuing professional development in sustainable healthcare and planetary health for healthcare professionals in the NHS, higher education institutions and medical schools, professional bodies and other healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.
About the Horizon Europe Project: ‘KitNewCare’
The Horizon Europe initiative is the EU’s key funding programme for innovation and research to tackle climate change and achieve the UN’s Sustainable Development Goals. CSH is part of a consortium of organisations across the UK and EU that has been funded by Horizon Europe to develop and disseminate a model for sustainable healthcare. The ‘KitNewCare’ project will focus on the medical specialty of kidney care, due to its large disease burden (e.g. 10% of Europeans have impaired kidney function severe enough to impact their health status) and its significant resource footprint, particularly in the use of dialysis in clinical settings. The main pilot sites are in Poland, Spain, Italy and the Netherlands.
The project comprises several inter-related work packages, with different organisations leading or contributing to each package. These include: developing the knowledge base of sustainability trends, costs, hotspots and solutions across the EU; piloting organisational and workflow optimisations and technological innovations to improve sustainability in kidney care; and upscaling, disseminating and implementing solutions identified through the development of guidance, toolkits and training resources.
About the role
The Project Manager for Benchmarking Tool & Best Practice Guidance Development will be responsible for the successful delivery of Work Package 5 (Best Practice Guidance and Tools), which focuses on the design and development of a benchmarking dashboard and converting the results of the project into green kidney care guidelines. This will involve monitoring and managing the relevant milestones, deliverables and risk registers. The Project Manager will link with the software company and part-time local project coordinators in 4 pilot clinical sites (in Italy, the Netherlands, Spain and Poland) to design, pilot and evaluate the dashboard. The role will involve coordinating with other Work Packages including on training of local teams (WP6), developing a life cycle assessment model (WP2) and impact evaluation of changes to organisational and workflow optimisations (WP3).
Key responsibilities:
- Project management of Work Package 5 (Best Practice Guidance and Tools) of the Horizon Europe project on sustainable kidney care (KitNewCare).
- Coordination with other Work Packages as required.
- Support of the development of a 4-factor Life Cycle Assessment model and database which captures health outcomes, financial, environmental and social impacts (WP2).
- Support of the application of the model at the four project pilot sites (Utrecht, Modena, Madrid, Warsaw) (WP2 & 3).
- Overseeing of the design, technical development, implementation and validation of a benchmarking dashboard, based on the 4-factor Life Cycle Assessment model and database, including:
- To set up and liaise with a stakeholder group to agree the metrics for a benchmarking tool.
- To liaise with an online software provider to create the benchmarking tool.
- To pilot and evaluate the benchmarking tool with the projects’ immediate and extended pilot sites.
- Exploration of the transferability of the benchmarking dashboard to other specialties.
- Development of best practice guide for sustainable kidney care based on the findings of this project and existing guidance and research.
- Participation in consortium meetings and liaison and coordination of activities with the KitNewCare project manager and consortium members.
Please see the full job description attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
COMMUNITY PARTNERSHIP & NETWORK COORDINATOR – LONDON, SOUTHEAST & EAST
ABOUT TEMPO
Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.
Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.
Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.
Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: -
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.
Being a key member of our team is fun, challenging, inspiring, engaging and it matters.
WHERE WE ARE TODAY
This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: -
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.
Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.
ABOUT THE ROLE
You will provide operational support to Tempo’s networks as required working closely with the Contract Manager. This entails close liaison with clients, account management of community organisations and local business partners, dealing efficiently and politely with queries, requests and issues as they arise and triaging to another team member where appropriate.
You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You will be a natural communicator, able to mobilise and enthuse partners to join our national network of organisations seeking to make a lasting impact for individuals and communities. You will be well organised and comfortable working with a CRM, able to cultivate and manage a range of relationships across different sectors. You will be able to support organisations seeking to use Time Credits to effect organisational and social change.
Working alongside Tempo central support function you will design and run network and training events to ensure that Time Credits provide opportunities for people to both receive them in recognition of their time and encouragement for them to use Time Credits. You will manage relationships with our customers, ensuring that targets are met, and our impact is demonstrated. We are looking for someone who can travel into London regularly.
Key Responsibilities
Provide support to contract managers and programmes, including:
• Community development and mapping support as appropriate
• Administration & reporting
• Quarterly monitoring collection - support reporting as required
• Account management planning and activities for groups and services
• Managing pipelines
• Local social media and newsletters
• Attend key local meetings, events and conferences
• Sign up of local Recognition Partners and opportunities that supports the programme priorities
• Deliver local activities and training directly or through others to support the delivery of the local capability and capacity building plan
• Support organisations face to face providing advice and guidance on developing earn and spend opportunities for Time Credits
• Be creative in your approach to support large networks of groups across different geographical areas to maximise your time and ensure efficiencies
• Manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community
• Working with groups/organisations to overcome obstacles to implementing Time Credits
• Troubleshoot any concerns or issues identified by recognition partners
• Proactively support the network to develop and become sustainable through local events, trips and networking meetings
• Support innovation, learning & development across the network and within Tempo
• Evaluation coordination
• Locate and provide appropriate resources/assets
• Writing and sending agendas, minutes, etc.
In addition.
• To carry out health and safety responsibilities in accordance with the Health & Safety Responsibilities document.
• To undertake such other duties and responsibilities commensurate with the band, as may be reasonably required by Tempo, or as a mutually agreed development opportunity.
• Protecting Children and Vulnerable Adults is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the abuse or inappropriate treatment of a Child or Young Person, or Vulnerable adults.
Working at Tempo
We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members. In addition, we offer a wide range of staff benefits including:
- 33 days holiday inclusive of bank holidays
- Contributory Pension Scheme (up to 5% ER contribution)
- Employee Assistance Programme available 24/7
- Family friendly policies
- Flexi-time Scheme (offering up to 13 days flexi leave each year)
- Wellbeing Centre offering the latest wellbeing articles, news and advice
- Cycle to Work Scheme
- Healthcare Cash Plan – claim back money on essential healthcare costs.
- Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
- SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
- Death in Service Grant – 1 year
How to Apply:
Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.
Please send your completed application by no later than Sunday 10th December 2023.
Since we started in 2008, Tempo has established Time Credits networks in six regions of the UK, and over half a million Time Credits have been ...
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Engagement Lead
We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.
Position: S1104 Engagement Lead
Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 5th January 2024
Interview Date: 19th January 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague. You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.
Key responsibilities will include supporting the London team to:
· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.
· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.
· Develop and maintain relationships with key stakeholders.
· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements.
· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.
· Develop a London community volunteering approach.
· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.
About You
As Engagement Lead, you will have experience of:
· Leading, managing and developing people
· Working in partnership with other organisations
· Working with groups and networks, including on co-production
· Setting and managing budgets
· Systems leadership and influencing principles and knowledge of health and social care systems
To fulfil the role you must be resident in the UK and have the right to work in the UK.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.