Title: Events Fundraiser

Reports to:  Head of Fundraising

Salary: £24,000 - £27,000 depending upon experience

Based at: 74 St Annes Road, Woolston, Southampton, SO19 9FF

Hours of work: Full-time [37.5 hours per week]

Team Association: Development

Job Purpose

• To manage existing UK and international fundraising events and recruit supporters to all challenge events

• Further develop the UK & international events programme

• Manage and grow allocated corporate relationships

• To meet and exceed where possible financial targets

Profile and Scope

Sailors’ Society is looking for an enthusiastic, professional, full-time Events Fundraiser. The preferred candidate will have:

• Sales experience of recruiting corporate support and participants for fundraising events

• A strong track record of event management within the fundraising sector

• An excellent track record in building relationships across many different audience groups

Reporting Relationships and Organisational Fit

The Events Fundraiser role is available due to the current post holder moving on.

Location

The post is located in Sailors’ Society Southampton offices and the Events Fundraiser is expected to live in working week commuting distance.

Although predominantly office based the post holder will have to travel to events both within the UK and internationally.

Key Responsibilities:

Event Management

• Manage all elements of designated events, to include research, business plans, timelines, budgets and communications plan

• Liaison with events suppliers, volunteers and third party companies

• Ensure all legal event requirements are fulfilled e.g. risk assessment, negotiate insurance

• Design and implement a full communications journeys for participants for each event

• Work with the Media and Advocacy department to ensure all marketing/PR opportunities are fulfilled for each event.

• Work with Corporate Partnerships and Program Teams to determine allocation of funds to projects

• Communicate clearly with Accounts Team on expected incoming and outgoing funds

Event Income Generation

• Responsible for running events to meet income and expenditure budgets, raising net income for the organisation

• Securing teams/table holders/delegates to attend Sailors’ Society events through emails, telephone calls, face to face meetings and group presentations.

• Designing a corporate sponsorship package for each event

• Secure corporate sponsorship for each event with appropriate lead times

• Ensure funds pledged are collected within the designated time frame.

• Maintaining administration systems to record proper record keeping and allocation of donations

• Contribute to the budget and financial reports, and participate in team financial planning

• Where appropriate , secure warm leads for the Corporate Partnerships team

Relationship Management

• Research, identify and make contact with new companies to develop meaningful relationships.

• Manage allocated corporate supporter relationships and communicate with them on behalf of other team members

• Motivate supporters to maximise the funds they raise.

• Encourage supporters to organise their own events to raise money.

• Ensure donors are thanked and receive updates on how their donations have helped

Innovation

• Constantly evolve the events programme by analysing the market and predicting future trends

• Contribute to identifying and developing new opportunities for events.

Compliance

• Ensure that we comply with relevant charity legislation and best practice.

The post holder will also be expected to work flexibly across Sailors’ Society and undertake tasks as required.

Person Specification (minimum requirement)

Essential Attributes

• A confident and persuasive fundraiser, unafraid to make direct approaches for support

• Experience in organising and delivering successful fundraising events

• Strong track record of working to financial targets

• Ability to work with a high degree of motivation and initiative

• An excellent communicator

• Exemplary skills in relationship building

• Good and clear writing skills

• Ability to manage a evolving workload of multiple events and corporate relationships

• Excellent IT Skills

• Enthusiastic personality with the ability to proactively respond to new opportunities

• Passionate about fundraising and events

• Ability to attend events out of office hours and travel internationally when required (current international trips are, on average three to four per year in the UK and abroad

Desirable Attributes:

• Experience of working within a sales or fundraising department

• An understanding of events fundraising in an international context

• Experience of increasing supporter engagement with an organisation

• Experience of using a Customer Relationship database such as Raisers Edge

Benefits

• Free onsite parking
• New modern building
• Friendly atmosphere
• Life assurance benefits
• Flexible working hours
• Out of town with easy access to main transport links

The Brent Centre for Young People is looking for a dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and mental health needs. It also has an international reputation and delivers world-leading evidence-based practices to young people across North West London. In 2018/2019, through its in-house and outreach Services, the Brent Centre helped over 700 young people to be healthier and better prepared for adulthood.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This applicant would be committed, enthusiastic, confident in Information Technology, able to maintain a client database, a good team worker with good client focus skills, reliable, adaptable and flexible, able to work up to 7pm on Mondays and Tuesdays and 8pm on Wednesdays and Thursdays, excellent organisational, communication and interpersonal skills, to produce work of a high standard, demonstrate a high level of professionalism and confidentiality, and be able to manage own work to meet deadlines. The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work. Experience with young people or with mental health is advantageous. 

The candidate will have excellent skills, when carrying out duties of the post.

Main Purpose of Job

The role will involve working across a wide variety of offsite venues/locations such as county & agricultural shows, garden centres, shopping centres and retail stores, and also at Ferne events. The post holder will be responsible for recruiting new Friends of Ferne supporters for the Sanctuary. Key to this role is having the skills and ability to inspire passion in others for the work of Ferne so they are motivated to give a monthly donation to help support the animals in our care.

MAIN TASKS AND RESPONSIBILITIES

• To recruit new Friend of Ferne supporters to Ferne Animal Sanctuary to agreed targets.
• Proactively engage with the public to motivate them to support with a monthly donation.
• Encourage new supporters to sign a gift aid declaration
• The enthusiasm to maintain current knowledge of our work through our website, social media platforms, publications and regular meetings with the Ferne team.
• Raise awareness of Ferne Animal Sanctuary throughout Devon, Dorset & Somerset.
• Represent Ferne Animal Sanctuary in a professional and informed manner at all times, whether engaging with members of the public, staff & volunteers, or any other supporters.

Title: Regional Community Fundraiser - Midlands

Reports to: Head of Fundraising

Salary: £24,000 - £26,000 (depending upon experience)

Location: Home based with occasional duties/visits to Head Office in Havant, Hampshire and attendance, from time-to-time, of other charity events across the country

Region: Midlands, covering counties within a 60 mile radius of Birmingham.

Hours of work: 35 hours per week (Full Time) please note that this position includes some evening and weekend working.

We are seeking a passionate, motivated, individual with past, proven, experience in developing Community Fundraising activities to meet defined income targets. The successful canidate will ensure that appropriate community fundraising activities are implemented and managed to deliver budgets, targets and income in-line with agreed plans and strategies.

Who are we looking for?

• A confident self-starter, an experienced relationship builder who is able to identify and nurture opportunities to the benefit of the charity and it’s beneficiaries
• Experience of managing mass participation events and enthusiastic about making new connections
• Experienced in managing income, budgets and meeting financial targets
• A flexible working approach, someone that welcomes the opportunity to help grow and develop community fundraising activities for a small, but dynamic, medical and health research charity
• Homebased, comfortable and confident in remote working, supported by a small team based in Havant, Hampshire
• A confident driver, with own vehicle, able to travel and cover the Midlands area, as defined by the terms of employment, with occasional travel to the charity’s Head Office in Hampshire

*Download the full job description and charity overview below*

Employee Benefits

• Competitive Salary
• 25 Days Annual Holiday
• 8 additional Public Holidays
• TOIL for hours over 35 per week
• Mobile phone & laptop
• Business element of private car insurance reimbursed
• Standard Life workplace pension

Check out our website for further information on all aspects of Diabetes Research & Wellness Foundation on our website. To apply for this position, please click the ‘Apply Online’ button below.

Job Description

A fantastic opportunity has arisen at a Cheshire disability charity for someone to join the fundraising team as Events Manager. With an existing portfolio of Fundraising Events, this role offers the opportunity to increase income through these – but also develop new, innovative events to engage our existing supporter base and encourage new support.

To be considered for this role you must be an enthusiastic and highly motivated Events Manager, ideally with Fundraising experience looking to raise income for our growing charity. You should be organised and self-driven and have an aptitude for maintaining strong relationships. Experience working toward targets is essential, as is a knowledge of fundraising, events and volunteer management.

Key Responsibilities:

• Developing, building and maintaining a vibrant and varied collection of Fundraising Events, including an annual Celebrity Carol Concert, an outdoor tribute show, luncheons, quizzes, and various sporting challenge events

• Facilitating events to reach agreed budgets and targets, maximising income through ticket sales, raffles, auctions, sponsorship and advertising opportunities

• Effective negotiation with suppliers and venues to ensure value for money

• Recruiting, training, coaching, retaining and supporting volunteers at events

The Candidate:

• Events Management experience and expertise, ideally within a Fundraising setting.

• Good communication skills, both written and verbal with the ability to interact with internal and external stakeholders.

• Ability to put the supporter at the centre of everything we do and adapt behaviour or communications appropriately to provide the very best experience for supporter.

• Ability to work from own initiative and independently with an adaptable flexible approach.

• Ability to manage own time and prioritise to deliver results within agreed timescales.

• Have a full UK Driving Licence and access to a car

This is an exciting opportunity, with an exciting calendar already in place and the chance to put your own stamp on the role.

For an informal chat please contact Claire James, Marketing Manager

Al-Khair Foundation is a UK-registered charity working to deliver humanitarian and development projects worldwide. Founded in 2003, Al-Khair provides emergency aid, medical care, education and livelihood support to vulnerable communities in the UK, Africa, Asia and the Middle East and is committed to supporting these groups to become sustainable active citizens in their society. Al-Khair Foundation is a key development partner of choice for Governments, NGOs, donors and civil society in their respective countries.

Our Foundation has witnessed significant growth since we opened our doors in 2003 and our current strategic and business plans have projected even greater growth. Therefore, this is a perfect time to join our organization.

The Call Centre Operative role structurally sit in the Donor Services Directorate and will primarily focus on processing donations received from donors using our Salesforce software. The post holder will also be responsible for managing incoming and outgoing calls received by the organisation and ensuring that these are routed to the correct department or individual.

The key responsibilities of this role will be to manage and process donations received from donors using the bespoke Salesforce platform and to ensure that the volume of incoming and outgoing calls received by the organisation are correctly transferred to the correct department or individual. The role will also require the successful candidate to ensure that all processes relating to the collection of donations are processed in line with our cash handling procedures, ensuring that all donation initiatives such as Gift Aids and events pledges are implemented and processed accurately, to support all fundraising activities during busy campaigns and live appeals, to provide information on projects and other product offering to donors or callers of our organisation and to assist with requests made by donors for project report and any other related matters flowing from your substantive post.

For this role, you will need to be educated to GSCE Level with at least a pass in Mathematics and English Language.  Experience of working in a customer care setting or customer services environment preferred or the willingness to do so. Good knowledge of IT and IT systems required.  The ability to fluently communicate in either Urdu or Bengali is essential along with strong written and communication skills. You must also be able to work under pressure and to tight deadlines. 

Due to the expected high response to this vacancy we reserve the right to close this campaign once we have a suitable pool of applicants.

Candidates interested in the aforementioned role are encouraged to email their CVs via the Apply button. We are also operating a ‘Recommend/Refer a Friend Scheme’ for this role. Therefore, provided an offer of employment is made following referral the referee will qualify for a special gift.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Only candidates with the right to work in the UK will be considered. We regret that only shortlisted candidates will be contacted.

Brain Tumour Research is an exciting, innovative and ambitious charity with a fantastic supporter base across the South East of England, where this role is based. Brain Tumour Research is one of the fastest growing national charities in the UK. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Our vision is to find a cure for brain tumours. Our mission is to build a network of experts in sustainable brain tumour research.

Fundraising Assistant
Location: Milton Keynes
Salary: c£20,000
Reports to: Head of Events Fundraising
Full Time – Permanent

We are looking for an excellent communicator (both verbal and written) with a strong background in delivering high level customer service to join the Events Fundraising Team. Working core office hours (9am to 5pm) and based at our Head Office in Milton Keynes, the successful candidate will:

• Provide support for the team of Regional Community Fundraising Managers
• Work closely and build strong relationships with our supporters
• Deliver excellent customer service by helping supporters’ with their fundraising needs
• Make and receive telephone calls
• Respond to emails
• Create and deliver regional and national campaign surveys via Survey Monkey
• Run reports, analyse data, conduct desk research, assist in fulfilling merchandise request, undertake ad hoc projects

Closing date Sunday 9th February 2020

Early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.   

TO APPLY:

If you would like to apply for this position, please read the Job Description attached in additional documents before clicking the apply button and attaching your CV and covering letter, demonstrating why you are a suitable candidate, how you could add value to our organisation and detailing your current salary. It will be sent automatically to us.

No agencies please.

A new and stimulating role which will allow the right candidate to make an indelible impact in support of two ambitious charities. You’ll be responsible for increasing fundraised income – both in real terms and as a percentage of the overall funding mix – with an emphasis on individual donors and fundraisers. You will focus on retention to increase every supporter’s tenure and lifetime value while ensuring the right audiences are targeted to broaden support.

Main Duties & Responsibilities

• In conjunction with fundraising and marketing colleagues, devise, plan and lead the execution of exceptional fundraising appeals to meet agreed targets.
• Conceive and deliver an outstanding donor care programme, building trust and affinity with each charity thus leading to an increase in long-term support.
• Working with the Fundraising & Communications Manager, grow voluntary income from both cold and warm audiences through the development of new giving propositions and fundraising opportunities.
• Regular communication with our fundraisers to ensure they receive the support they need to maximise their fundraising efforts.
• Understand each charity’s target audiences, identifying the right offers to engage existing supporters and entice new donors.
• Day-to-day management of the charity’s CRM system (Donorfy).
• Help with fundraising administration including sending welcome packs, fundraising materials, mailings etc. along with answering fundraising queries.
• Guide the Junior Marketing & Fundraising Officer in line with the above work.
• Attend networking and other events to raise both charity’s profiles and meet agreed targets.
• Undertake administrative and support tasks along with assisting the Head Office team in daily operations.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience

• 3+ years’ relevant experience – ideally focused on Individual Giving.
• Experience of charity CRM systems (Donorfy an advantage, but not a necessity).
• Working knowledge of regulations including GDPR and the Code of Fundraising Practice.
• Excellent copy writing and communication skills – with a willingness to talk to lots of people about the work we do.
• A proactive and independent approach to work with effective time management to deliver a range of projects to an exceptional standard.
• A strong team player.
• Excellent attention to detail and pride in delivering high-quality work.

Desired Skills & Experience

• In addition to a strong understanding of Individual Giving, those applicants with experience in other areas of fundraising (e.g. Events, Community Fundraising or Partnerships) will be looked on favourably.
• Examples of leading cash and/or regular giving appeals using direct mail and digital channels.
• Experience of developing a stewardship programme to retain existing supporters.
• A passion for animal welfare.

Interviews

Interviews will be held at our office in Cranborne in the week commencing 3rd February. Please let us know in your application if you will not be available this week.

About The Charities

Worldwide Veterinary Service is a forward-thinking charity based in Cranborne, Dorset. We're about saving lives - animals and people - and provide veterinary resources all over the world - especially in countries where veterinary aid and assistance are limited. We do this by deploying teams of vets and vet nurses, as well as by sending equipment and supplies to help struggling organisations on the front line of animal welfare. We also train vets - we have established three international training centres (two in India, one in Thailand) and we work on one health projects such as strategic rabies elimination campaigns with Governments and NGOs all over the world. 

Last year, WVS treated over 80,000 animals, trained over 700 vets, deployed teams of vets all over the world, and sent over 900 parcels of veterinary supplies to over 70 countries. 

We work synergistically with our sister charity, Mission Rabies. This charity was established by WVS and sends teams to global rabies hotspots.  Despite being 100% vaccine preventable, rabies is still the world’s most deadly zoonotic disease. It kills 59,000 people annually, most of whom are children. As 99% of all human rabies cases are caused by infected dog bites, Mission Rabies follows World Health Organization guidelines to run mass canine vaccination programmes in Ghana, India, Malawi, Thailand, Sri Lanka, Uganda and Tanzania. To date we have vaccinated over 1,000,000 dogs and rabies educated over 2 million children in the last three years. We have virtually eliminated child rabies deaths in several of our project sites as a result of our projects.

Both charities run from the same office and this position will have cross over between the two, reporting to the Fundraising & Communications Manager.

‘What an individual can do is far more important

than what they can’t do’.

The Rainbow Centre was created by a small group of parents looking to provide the best help and support they could for their children with Cerebral Palsy. That search led to finding Conductive Education, a system of learning based on the simple concept of human potential that everyone has the capability to learn and develop, irrespective of their starting point.

This is the Rainbow Centre’s DNA and, over 30 years, the secret of our neurorehabilitation success.

The Rainbow Centre is long established and well-respected local charity based in Fareham, Hampshire. We are now seeking a new CEO to help deliver our exciting plans for growth and further expand upon the work that we do. The CEO is supported by a diverse board membership who wish to give the CEO the opportunity to make their mark in the history of our organisation.  This high-profile position within the local community allows the job holder to influence and provide new thinking over the way that we provide services for our users. 

Are you able to take the Centre to the next level?

If you are interested in this role please see attached Job Description and Person specification

Starting salary : £50,000 with scope for significant future uplift.

Holidays:  : 25 per year plus Bank Holidays

Free parking

Flexible working applications may be considered along with your job application.

Alternatively you can apply for this role via the website by clicking the button above.  

Job Description - Chief Executive Officer

Reports to:

Chair of the board of Trustees

Budget 

Spend in line with budget and report on variances

No of direct reports:

4 (with 20 indirect plus volunteers)

Location

The Rainbow Centre, Fareham; retail outlets in local area

Job Purpose

Provide the organisation with clear leadership to deliver the mission, vision and values of the Rainbow Centre for and behalf of its service users. Communicate effectively between the board and operational staff.  Develop a culture where innovation and creativity flourish and where accountability and deliverance can be demonstrated in operational outputs.

The Board delegates responsibility for management and day to day operations to the CEO who has the authority to carry out these responsibilities, in accordance with the direction and policies established by the Board. The CEO provides direction and enables the Board to carry out its governance functions

Responsibilities & Duties

Leadership and Management

• Lead in the development and implementation of the Centre’s strategic vision and business / fundraising plans
• Cascade vision and values throughout the organisation
• To provide leadership and support to members of the management team
• To ensure the effectiveness of the management team and offer interventions for skills development
• To set business priorities and ensure effective implementation through the management team
• Embed the Board’s governance and due diligence processes within the organisation
• Maintain OFSTED standards and plan for any improvements
• Identify problems and opportunities and formulates strategies to deal with them 

Financial Management

• To organise, prepare and obtain agreement to the annual budget that supports the business plan
• To report to the Board actual performance against budget and recommend actions required to maintain the Centre’s financial health in response to any variations from budget
• Contribute to discussions regarding plan and budget; with working knowledge of the key financial drivers of the charity

Fundraising / Public Relations and promotion of Centre

• To raise the profile of the community within the local business community through networking, events and other opportunities
• To regularly meet and canvass new and existing donors and supporters
• Develop effective relationships with corporate charitable decision makers
• To build and maintain positive relationships and communication with the media
• Ensure appropriate interactions take place with other interested  parties (local councils, voluntary sector organisations, parents, centre users)

Operational/ Compliance

• To operate effective delegation within the organisation structure whilst maintaining overall accountability
• To maintain a stable and effective organisational structure and ensure it is communicated to staff, and any other relevant stakeholders 
• Keep informed of developments in legislation and best practises and ensure that processes are in place to assure legal compliance and proper conduct of year end audit.

Staff Management

• To develop a culture of high performance and accountability and adhere to best  practice HR policies and procedures
• Develop creative strategies in ensuring recruitment and retention of staff
• Undertake annual performance management process to align staff performance to the Centre’s vision and goals
• Developing an adaptable and flexible workforce able to respond to the changing needs of our users
• Encourage team focused team activities to fully engage staff in delivering service to users
• Promote staff welfare, fairness at work, diversity and inclusion

Board of Trustees

• Attend Board meetings and Annual General Meeting
• Brief and support staff who may be required to attend from time to time
• Prepare trustee reports in a timely manner as requested; along with any further information for discussion at board meetings
• Offer solutions, alternatives and costings for identified issues where appropriate; and undertake research, benchmarking and analysis of data as required.

Person Specification

• Demonstrate a proven commitment to delivering organisational, goals, objectives, vision and values
• Proven track record of business growth
• Working knowledge of business finance

• Empathy with the Centre’s goals and values
• Commitment to developing long terms aims of centre due to interest in conductive education and belief in its value to those with neurological conditions
• Previous experience of leading a charity is desirable but not essential
• Extensive staff management experience
• Fundraising experience
• Relationship management

We are looking for a Legacy & In Memory Fundraising Assistant to support the Legacy & In Memory Fundraising Team through undertaking key administrative tasks and assisting with the delivery of the team’s projects.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Fundraising Team

Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £12m in 2017, and we aim to reach a net income of £18m by 2020 to make sure Battersea can be here for every cat and dog now and in the future.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Our Box Office care passionately about the visitor experience encountered by each and every member of our audience, and provide a proactive, friendly and professional welcome to over 1.5m visitors each year.

The Contact Centre Team Manager is responsible for ensuring that the Box Office consistently delivers this high-quality service to customers booking tickets or seeking information regarding the National Theatre’s activities, and promotes the full range of services the National Theatre provides.

The role will ensure that the right resources are in place to support a dynamic sales and service environment, optimising all available systems and data for a team selling tickets for productions at the National Theatre and multiple West End transfers. This role takes particular responsibility for the management and performance of the Box Office Contact Centre (30+ people) and front-of-house operations across our three performance spaces, monitoring KPIs with the Head of Box Office and ensuring systems and support are in place for staff to achieve our sales and service standards.

We are looking for candidates with experience leading large teams who have the ability to motivate and promote excellent customer service in a busy and dynamic sales environment. If you can analyse and respond to sales and performance data and have a positive and adaptable approach to achieving targets, please get in touch via the link.

The closing date for the receipt of completed application forms is: 5pm, Friday 24th January 2020.

To apply, please follow the link provided. 

For further queries please contact the Recruitment Team. 

We want our workforce to be representative of all sections of society and welcome applications from everyone.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

HR Department 2020

We are looking for a Fundraiser with a proven ability to build strong relationships with new and existing corporate supporters. This is a fantastic opportunity to work with some of the world’s largest businesses who already support our inspirational South London Charity. The role involves working with our current, friendly team of Fundraisers to grow and develop our charity’s exciting sponsored challenges.

Duties will include:
• Responsible for building a "pipeline" of new business partnerships whilst managing key accounts
• Provide effective account management, ensuring that corporate partners receive the highest standard of customer care
• Optimise income from corporate partners to reach and exceed fundraising targets
• Research, identify and contact potential supporters to generate new business

The ideal candidate will have:
• Confidence, enthusiasm and experience of making outgoing calls and building rapport
• Confidence and experience in public speaking and delivering presentations
• Great customer service skills
• Enthusiasm to be part of an inspirational fundraising team
• Social media knowledge and skills
• A flexible approach to the working week

In addition to this you will have proven team working & organisational skills and the ability to become an articulate and passionate advocate of our cause.

The Operations Assistant supports the Operations Manager with operational duties and the safe and efficient running of the Centre’s premises. The Operations Assistant is also one half of the Centre’s Front of House (FOH) team and as such works closely with the Events Assistant on a day to day basis to ensure the Centre is kept presentable, welcoming and safe for visitors and staff.

Applicants will need experience of front of house/reception and working in a visitor-facing environment. Also essential will be health & safety and security experience e.g. fire safety, general building safety and security, coordinating training, and security contracts. They will also be able to demonstrate administrative experience such as taking meetings minutes, maintaining calendars and room booking systems and stock-taking.