Centre manager jobs in barking and dagenham, lancashire

Anna Freud is seeking a Wellbeing Practitioner to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. 

What we offer
You will join a big thriving team who are passionate about making a meaningful impact in the field of clinical services. This is an exciting opportunity to work in a newly commissioned service and deliver interventions for young people and their families.

The services offer brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues as well as being conducted virtually. 

The Wellbeing Practitioner role will be suited to those individuals with skills and experience of working directly in schools/community and who are passionate about delivering high quality evidence-based intervention on a time-limited basis. 

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do 
As a Wellbeing Practitioner you will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. The post-holders will also: contribute to workshops, support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement. You will build relationships with peer/senior members of staff, service users, partners, other services, schools, commissioners, as well as other external agencies with families being the main point of contact. You will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.

What you’ll bring 
You will have a qualification in psychology or other discipline related to mental health to deliver evidence-based interventions for children and young people.

Essential skills and experience:

• Experience of working therapeutically, implementing interventions and using routine outcome measures in therapy with children and you people in community or school settings including Looked After Children and young people;
• Experience of working cross-culturally as well as thinking about cultural issues in relation to clinical practice;
• Experience of maintaining appropriate records and have good awareness of confidentiality and current childcare and safeguarding legislation, policy and practice;
• Ability to form good working relationships in a multi-disciplinary setting and work independently where necessary;
• Ability to communicate clearly and effectively about complex issues both verbally and in writing with different stakeholders;
• Ability to manage own workload and prioritise conflicting deadlines;
• Commitment to engage with and use clinical supervision and line management supervision.

This is an exceptional opportunity for a motivated individual to join a dynamic and high-performing team, and to contribute to impactful research that makes a real difference in the lives of children, young people, and families.

Key details
Hours: Full-time, Monday – Friday (35 hours per week)
Salary: £31,200 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Successful candidate will be working onsite for at least 70% of their working hours at Harrow Community sites (e.g. Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND) and occasionally at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract type: Permanent 

Next steps
Closing date for applications: midday (12pm), Tuesday 15 July 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 18 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely commencing the week of 21 July 2025.
How to apply: visit our website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?
Please get in touch with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

OVERVIEW OF THE ROLE

The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing crisis intervention, advocacy and support to survivors in hospitals, both patients and staff.

Survivors are often in the immediate aftermath of a crisis, such as physical assault, drug/alcohol medical need, attempted suicide or self-harm and the HIDVA will work with hospital staff to provide high quality support focussing on a strengths based, needs led approach. The HIDVA will offer initial advice and crisis safety planning to the survivor, carry out assessments of needs and risks. They will also advise on criminal justice, civil remedies, housing and any other relevant matters.

We provide a visible and proactive presence in the hospitals and work in partnership with hospital staff to identify, contact and support survivors. The HIDVA team attend safeguarding meetings, ward/nurse handover meetings, deliver training and provide advice and support to staff around domestic abuse.

We offer an out of hours service (Friday evenings and weekend days) at William Harvey Hospital and Darent Valley Hospital on an alternating basis. The post holder will be expected to participate in an out of hours rota, working on average one weekend in four.

The Hospital IDVA will be based part-time in the William Harvey Hospital and part-time in Darent Valley hospital. There is also flexibility to work from the Rising Sun main office from time to time to attend team meetings, supervision and training.

We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who has supported survivors with varying experiences and needs. You will be supported by our Head of Adult Services and HIDVA Manager and receive training and an induction into both the hospital work and Rising Sun’s wider services. If unqualified, we will support you to complete a formal domestic abuse qualification on passing your probation.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

• Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors. 
• Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
• Produce safety plans with the client, enabling them to assess and manage their own safety.
• Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
• Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
• Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
• Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
• Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
• Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
• Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
• Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
• Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.

Partnership Working and Training

• Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
• Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff.  Together with any other helpful meetings that may arise.
• Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.

General

• Uphold the values and good name of Rising Sun at all times, represent the organisation in a way that is consistent with its philosophy and ethos and in line with all Rising Sun’s policies.
• Actively participate in clinical supervision, training and development opportunities.
• Develop your understanding of trauma informed work and embed in your day-to-day practice.
• Maintain an up to date working knowledge to be able to advise women of their rights and options for seeking help and support from other agencies, such as housing options, legislation and welfare.
• Comply with organisational policies and procedures, including Safeguarding and Health and Safety.
• Undertake other duties and responsibilities in keeping with the nature of this post, as may be required from time to time.

This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.

Qualifications

• Independent Domestic Violence Advocate (IDVA) qualification (desirable)
• Independent Sexual Violence Advocate (ISVA) qualification (desirable)
• Health qualification (desirable)
   

Knowledge and Experience

• At least 3 years’ experience of working with survivors of domestic abuse, including high risk clients, and assessing client risks and needs
• Experience of co-producing short- and longer-term risk management, safety and support plans with survivors and their children
• Experience of delivering training (desirable)
• Experience working with the police, social services and MARAC
• Experience of lone working and able to work on own initiative
• Experience working with people with mental health needs, substance misuse, other complex needs
• Experience of working in a hospital / health setting (desirable)
• Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
• Knowledge of domestic abuse risk assessment tools including DASH and extensive understanding of the MARAC process
• A thorough understanding of safeguarding relating to adults with care and support needs and children
• Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
• Knowledge of local services and DA Specialists across Kent & Medway (desirable)

Skills and attributes

• Ability to netork face to face and virtually, to develop new contacts and partnerships
• Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the aim and principles of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to drive and have access to a reliable car (post holder will be required to attend meetings and across our areas of work)
• Able to work some evenings and weekends
• Eligible to live and work in the UK

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

How to apply

For further information about both Rising Sun and this role, please visit our website. Please fill out an application form if you feel this role would be a good fit for your skills and experience, demonstrating how you meet the requirements of the person specification in your personal statement.

We request no contact from agencies or media sales please.

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.

As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.

Position: Youth Transition Worker

Responsible to: Deputy CEO

Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.

Hours: 28 hours per week

Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.

Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.

Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.

Closing date: 11.59pm on Thursday 31st July 2025.

What you will be working on:

• Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
• Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
• Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
• Promote our free membership and volunteering opportunities to young Disabled people.
• Develop the skills of young Disabled people so they can take up positions on our Trustee Board.  
• Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.

This job is for you if:

• You have personal lived experience of being Deaf and/or Disabled.
• You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
• You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
• You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
• You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload. 
• You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
• You are able to cope with limited resources, seize opportunities and think creatively.​
• You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.

Summary

We are seeking a Governance Support officer

The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.

The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.

The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).

Key Responsibilities

• Coordinate and support NSP meetings and events, including agenda-setting, minutes, and follow-up actions.
• Manage financial processes (e.g., invoices, honoraria), budget administration, and supplier setup.
• Develop and maintain systems for data, decision-tracking, and confidentiality
• Communicate with internal and external stakeholders through newsletters, SharePoint, and inbox management.
• Support recruitment, induction, and governance arrangements including working groups.
• Ensure consistency and alignment across safeguarding teams and National Church Institutions.

Key role requirements

• This is a part-time role and you will be required to work 14 hours per week.
• A basic DBS check will be required as part of our pre-employment checks.
• This is a hybrid role with the expectation to work from the office location 1-3 days per week.

We are looking for someone with:

• Proven ability to handle sensitive communications with tact and professionalism.
• Excellent digital literacy, confident across Microsoft 365 and a variety of web-based tools such as web-based applications (such as Asana, Zoom, SmartSurvey) and ability to learn new software quickly.
• Able to build and maintain effective relationships with a range of stakeholders, including those who are survivors of abuse.
• Highly competent minute/note taker.
• Able to work under pressure and meet deadlines.
• High attention to detail, strong communication skills, and a collaborative approach
• Empathy for the mission of the Church and a personal commitment to safeguarding.
• Experience in triaging and responding to communications of a sensitive nature.
• Strong administrative and organisational experience, ideally within a national team.

• A salary of £16,228.80 (FTE £40,572) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Service Charge Analyst

£43,000 | East London | Hybrid (2 days in office)
Gateway Housing Association

Robertson Bell are pleased to be exclusively partnering with Gateway Housing Association in their search for a Service Charge Analyst to join their close-knit, dynamic team on a permanent basis. Gateway are uniquely the largest Sheltered Housing provider in Tower Hamlets and were the first registered provider of older persons shared ownership in the borough. They are particularly proud of their new build properties for leasehold, shared ownership and direct sale, which are low-density and high-quality.

They are seeking an organised, diligent Service Charge professional to support on the technical side of the Service Charge lifecycle and improve processes within the department. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing a mix of transactional and more advanced duties, proactive in ensuring the key points in the yearly Service Charge cycle run smoothly.

Role Responsibilities:

• Undertake assigned processing, accounting, monitoring, control and review of service charge income and costs on a periodic basis.
• Review service charge income and costs monthly to ensure they have been charged to the correct scheme and fully investigate and resolve any principal variances and anomalies identified (e.g., miscoding’s, duplications).
• Prepare periodic reconciliations of service charge income and costs on a scheme/block level and with the preparation of annual service charge estimates and actuals processes for all tenures.
• Resolve service charge queries from internal and external customers.
• Complete assigned elements of strategic delivery projects across the organization, particularly relating to service charge specific projects.
• Ensure consistent apportionment and allocation of scheme costs in mixed tenure blocks and other complex schemes and regular monitoring, control and analysis of such costs.
• Implement and embed key service charge systems and processes as part of the organisation wide service charge improvement project.

Person Specification:

• Experience in service charge computation, accounting and analysis, including preparation of service charge budgets, estimates and actuals
• Robust understanding of residential service charge management, including current legislative requirements and sector best practice
• Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
• Social housing experience.
• Experience of working with third parties, the wider community, and other external partners including managing agents

This is a hybrid position based out of Mile End. The closing date for applications is on the 15^th July with first stage interviews taking place the week commencing the 21^st July.

Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!

Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.

This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.

The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.

The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.

You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.

This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.

Key Responsibilities

• Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.

• Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.

• Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.

• Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.

• Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.

• Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.

• Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.

• Attend virtual joint-agency meetings when required to support Members or represent the charity.

• Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).

• Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.

• Support cross-organisational projects and team-wide initiatives as needed.

Terms and Conditions

• Hours: Part-time, 21 hours per week

• Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)

• Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided

• Contract: Fixed-term, 18 months (extension subject to funding)

• Location: Home-based

• Travel:
  ˃ Expectation to attend up to 8 in-person events or meetings per year
  ˃ All travel time and reasonable expenses are reimbursed
  ˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
  ˃ The ability and willingness to travel and stay overnight is essential

Person Specification

Essential

• Experience designing and delivering events (in-person or online)

• Strong interpersonal skills with empathy and emotional resilience

• Excellent written and verbal communication

• Ability to manage sensitive conversations and disclosures appropriately

• Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)

• Excellent organisational and time management skills

• Ability to work flexibly, independently, and as part of a team

• Commitment to safeguarding, confidentiality, and person-centred support

• Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges

• Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support

• Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations

• Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments

Desirable

• Knowledge of or lived experience within the Armed Forces or veteran families

• Experience working in the charity sector

• Familiarity with trauma-informed approaches or peer-led initiatives

Other

• Full UK driving licence and access to a roadworthy, insured vehicle

• Willingness to travel across the UK and stay overnight where required

• Commitment to professional development and learning

Benefits

• 30 days annual leave (pro rata) plus your birthday off

• 6% employer contribution to your workplace pension scheme

• Access to an Employee Assistance Programme offering:
  ˃ Discounts and rewards on popular brands
  ˃ Free access to fitness and wellbeing apps
  ˃ Free legal, financial, and family advice

Purpose of the Job

This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring they are at the centre of our work at UK Youth.

Reporting to the Youth Development Project Manager, you will support the development and delivery of opportunities for young people to engage in our work towards our collective goals. Working within the Network Delivery department, you will be responsible for organising and delivering a range of projects and workstreams to enable young people across the UK Youth and #iwill Movement to express their views, have them listened to and to create positive change. You will create positive relationships with young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage networks of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.

Key Responsibilities

•Support the effective delivery of a programme of development and engagement activities with young people across the #iwill Movement

• Manage the scheduling and organisation of activities across project workstreams, ensuring project management processes are in place to enable excellent standards of delivery

• Facilitate young people to build their skills and confidence so that young people’s participation and contribution are maximised and able to express their views

•Support the growth of a diverse range of networks involving young people across all UK regions, including with our nation partners. Working in partnership, develop the networks to be outcomes-focused and self-led on digital platforms

• Develop relationships with a range of stakeholders which may include youth workers and leaders of youth organisations, young people, nation partners, funders, and cross-sector leaders to create and deliver an inclusive programme for young people

• Working closely with colleagues across the charity to co-ordinate a range of events and opportunities to provide opportunities for young people to engage and connect with the wider work of UK Youth

•Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns

• Work with the Network Delivery function to support young people to be empowered to lead and share best practise and expertise

• Develop content on agreed digital platforms to engage and connect young people and networks across the UK

Experience we're after

• A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of safeguarding and data protection is highly desirable

• Experience of successfully managing projects

• Experience of working with young volunteers and/or social action projects

• Experience and understanding of connecting networks and user involvement

• Experience of developing networks and/or communities of young people across the UK

• Experience of using digital platforms to engage networks and communities

• Experience of using CRM/stakeholder management systems to engage with networks

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Sunday 13th July 2025 at 23:59 (midnight)

Provisional Interview Dates: Monday 21st July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and specialist knowledge to work alongside Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside Girls and Young Women who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee of 179 hours holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Location: Camden Head of Office/WFH (with travel to service locations as required)

Salary: £27,007 - £27,924 FTE  (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week (Part time)

Contract: Permanent

Closing Date: 13th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.

About the Role

The key responsibilities of the Service User Involvement Administrator are:

• Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
• Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
• Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
• Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
• Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
• Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
• Take and circulate clear and concise minutes and action points.
• Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
• Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
• Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
• Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
• Keep volunteer and service user training, DBS, and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.

About You

To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Actively engage service users to contribute to the enhancement of service delivery
• Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
• Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
• Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

These vacancies are restricted to Black and minoritised women due to the nature of the roles. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

To provide high-quality and comprehensive advice, information, practical and advocacy support relating to violence against women and girls (VAWG) against Black and minoritised young women and children, with multiple needs, across West London.
To assist with educational, developmental, policy and campaigning work arising from advice and casework, in particular to young women across West London.

First Steps ED are looking for a passionate and strategic Head of Fundraising and Communications to join our team and help make a difference in the lives of those we support. First Steps ED provide person-centred support to our service users for a range of disordered eating and eating disorder presentations.

The Head of Fundraising and Communications will lead on the development and implementation of strategies to diversify and grow our income streams, strengthen our brand, and increase engagement with key audiences. Reporting directly to the Chief Executive Officer, the postholder will be responsible for building and maintaining relationships across trusts and foundations, corporate partners, individual donors, and community supporters. This role will also oversee all aspects of external communications and marketing, ensuring a consistent and compelling voice for the organisation across digital, print, media, and stakeholder channels.

The Head of Fundraising and Communications will provide line management and strategic direction to the fundraising and communications team, with accountability for delivering income targets and enhancing the charity’s profile and impact.

Role Overview:
This position requires a strategic leader who will be a proactive engagement lead and support the charities overall strategy and mission. You will have a proven background of successful fundraising activities, diversifying engagement and income and cultivating key relationships through communication strategies.

Key Responsibilities:
This is an opportunity to develop and shape the fundraising and communications strategy for a growing charity, in an are that is getting more and more attention. The role will require an agile mind to adapt to the ever changing environment, and in return the charity leadership promises flexibility and understanding, as we test learn and adapt these strategies.

Some of the area you are expected to work on are the following, and the rest can be defined by you:

• Budgets and Targets: You are directly responsible for the budgets, and income targets attached to Fundraising and Communications.
• Engagement and Income Diversification: Develop and implement strategies to diversify income streams, including legacy giving, corporate partnerships, individual donations, and major donors.
• Marketing and Communications Strategy: Create and implement strategies to reach a wider audience through innovative marketing and communications channels.
• NHS and Private Sector Opportunities: Identify and pursue new business opportunities within the NHS and private sector.
• Relationship Management: Manage key relationships with donors, partners, and stakeholders.
• Team Leadership: Manage and support Fundraising, Marketing and Communications officers, ensuring alignment with fundraising goals and charity objectives overall.
• Lead our flagship campaigns: This year we are developing an online campaign, currently called Scroll Safe, to tackle the issues with online safety, we are included in the parliamentary act, and we wish this to be a multi-year campaign. It is in development for 2025, and you are expected to hit the ground running. Other campaigns include Eating Disorder Awareness Week, and Christmas.
• Digital Agency and PR Management: Oversee the work of digital agencies and PR consultant to enhance online presence and engagement with public relations and media outreach.
• Ambassadors and Patrons Management: Engage and manage relationships with ambassadors and patrons to leverage their support and influence.
• Web Development Leadership: Lead the development and maintenance of the charity's website to ensure it effectively supports fundraising and communication efforts as well as providing clear and concise support to our service users, carers and professionals.
• Manage our portfolio of events: We have an emerging trend in challenge events, and we manage these carefully and mindfully especially long-distance sporting events. This requires key insights in trends and work with our marketing team on key insights.
• Working with the CEO: You will identify opportunities for strategic communications and growth. You will network with likeminded individuals from other charities and build sector connections.
• Senior Leadership Team: You will be an integral part of our Senior Leadership Team, which means working across the whole charity on tasks that may pop up, and planning with the team our Organisational Development.

Qualifications:

• Experience: Minimum of 5 years in a senior fundraising and communications role, preferably within the charity sector.
• Education: Bachelor's degree in Marketing, Communications, Relationship Management, or a related field.

Skills:

• Strong strategic planning and implementation skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple projects and meet deadlines.
• Proficiency in fundraising software and CRM systems.
• Strong leadership and team management skills.

What we offer

• 28 days annual leave (pro rata for part time)
• Enhanced sick pay
• Company events
• Blue Light Card
• Access to our Employee Assistance Program + Wellbeing App
• Company pension - 5% employee, 3% employer
• On-site parking
• Referral programme
• Work from home (depending on role)
• Accredited training programme towards CPD

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Should we met our target number of applications we reserve the right to close the advert earlier than the closing date.