Centre Manager Jobs in Westminster, Greater London

About the Role:

As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.

This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.

Key Responsibilities:

• Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
• Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
• Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
• Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
• Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
• Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.

About You:

• Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
• A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
• Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
• The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
• A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.

About us:

At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.

By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.

If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.

Important info:

Closing date: Sunday 13 October at Midnight

Rounds of Interviews: From Tuesday 22nd October

This post will require an Enhanced DBS check to be processed for the successful applicant.

ROTA are seeking an experienced Service Development Manager, to join its team. Help us end systemic racism in Britain!

This role spearheads the development and execution of a strategic plan to dismantle systemic racism within the housing systems, ultimately leading to greater housing equity for Black and Global Majority (BGM) communities.

The position will encompass a multifaceted approach, focusing on Policy & Advocacy, Community Collaboration & Empowerment, and Service Delivery Innovation.

The aim of ROTA’s housing project, funded by the Oak Foundation, is to examine the racial inequities that continue to plague the housing sector. Using a community-based peer research approach, we will put the lived experiences of Black and Global Majority communities who have been affected by insecure housing at the heart of this research, amplifying their voices through dedicated campaigning and advocacy.

We ultimately hope that the findings from this research can be used to formulate meaningful policy and influence practice to help end discriminatory practices in the housing sector.

Title: Domestic Abuse Caseworker 

Responsible to: Centre Manager

Main Purpose of role: To provide advocacy and practical support to survivors of domestic abuse. 

Salary: £13.90 p/h

Hours: Full time, Mon- Fri. (part time working will be considered no less than 4 days per week)

Location: This role is predominantly based at Hillingdon Women’s Centre, but there is flexibility to work from home depending on caseload needs

Contract Type: Permanent

Application Guidance: You must send an up-to-date CV and cover letter to support your application. Applications without a cover letter will not be considered. 

Role summary:

Hillingdon Women’s Centre is 100% led by and for women. We are feminists, passionate about championing social justice, challenging inequality and offering services that directly impact women's lives in Hillingdon and surrounding boroughs. We are seeking applications for the position of Domestic Abuse Caseworker, dedicated to assisting women aged 18+ seeking support for Domestic Abuse. 

As part of our work, we provide comprehensive support services for victims and survivors of Domestic Abuse (DA) in Hillingdon. Our Specialist DA service offers personalised one-to-one support through dedicated Caseworkers. These Caseworkers conduct assessments to establish risk and well-being levels using the DASH SafeLives checklist and Empowerment Star assessment. They collaborate with the service user to develop a personalised safety plan, offering critical safety advice, assistance with accessing accommodation, referrals for legal advice, and connections to other statutory agencies, including the local authority, police, MARAC team, and mental health services. The role of the Caseworker is to inform women of their rights and options, empowering them to make informed decisions. This includes providing practical advice, dispelling myths, developing action plans, and offering longer-term support post-separation. The successful candidate will also be required to support the delivery of our Pathways to Healing DA recovery programme.

What we are looking for:

• A strong background in providing individualised support to victims/survivors, including risk assessment, safety planning and advising women of their options 
• Experience working with other agencies i.e the local authority, police and the third sector 
• A passionate individual, dedicated to ending Violence Against Women and Girls
• An understanding of intersectionality, as the women we support face multiple barriers when accessing services
• The ability to work collaboratively as you'll be joining a small team who work closely together to achieve the best possible outcomes for survivors
• Someone adaptable, who understands the complexities of working in a trauma-informed environment
• An ability to manage a caseload independently with strong time management skills
• An excellent communicator both verbally and in writing 

Why work at HWC?

• Joining a supportive team of passionate women
• Flexible working available
• Comprehensive training 
• On-going opportunities for career development 
• Office closure during the Christmas period
• Employee Benefits Platform offering staff discounts, benefits and savings
• Employer pension contribution

Application Guidance

To be considered for this role you must apply with a CV and a cover letter. We encourage applicants to thoroughly read through the job description and person specification, as your cover letter must include the following:

• A detailed summary of your experience supporting victims of domestic abuse, with specific examples 
• An explanation of why you want to work for Hillingdon Women's Centre 
• Showcasing your understanding of a trauma-informed approach when working with survivors
• Highlighting your strengths that would make you successful in this role 

*This role is open to women only as an Occupational Requirement as a single-sex space in line with the Equality Act 2010.

**We are unable to provide visa sponsorship 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager (Maternity Cover)

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Maternity Cover

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager (Maternity Cover) you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community. 

· Provide up to date, shelter specific information as appropriate, for cross organisation usage

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Criminal Justice Team Leader

We are seeking a Criminal Justice Team Leader to join a service in East London. This is an exciting new opportunity, to work flexibly and creatively as a member of our multidisciplinary team to determine what is required to make the greatest positive impact on everyone who is referred to the programme.

Responsibilities:

• Overseeing a team of employees and managing performance, sick leave, supervision (including reflective practice), and ensuring that employees adhere to internal and external policies that are relevant to their positions.
  
• Giving employees the tools they need to help service users realise their full potential as people and members of the community by empowering them to make choices, take initiative, and create opportunities.

• Assist your team and the designated safeguarding lead in making sure that the procedures followed by the team or service make it possible to identify service users, kids, and families who are in danger.
  
• Verify that personnel can provide interventions that lower risk to clients.
  
• Offer prompt, values-based feedback to employees so they may apply observed practice to improve service user outcomes.
  
• Take the lead in hiring, choosing, and orienting new employees.
  

Experience Necessary:

• Possess a degree or comparable relevant experience in education.
  
• Expertise and background in creating, managing, and providing health and social care services that meet high performance and quality requirements.
  
• Considerable expertise managing groups of people who assist families whose children are receiving social care intervention.
• Familiarity with the most recent laws pertaining to minors and safeguarding procedures
  
• Able to motivate, inspire, and lead a group.
  
• Possess strong communication skills both in writing and speech, as well as proficiency with Word, Excel, and Outlook.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

The Upper Norwood Library Hub (UNLH) provides lifelong learning and opportunity for local communities and designs inclusive spaces for learning, wellbeing and the arts that support local communities and protect and sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark and Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library and Council teams. We work in close partnership with library services, statutory and voluntary sector partners, connecting us to multiple communities and deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing and learning, health and wellbeing, venue and performance and outreach activities. We promote equality through information, education, wellbeing and creative programmes that create open access and widen participation.

UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents and a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation. 

This is an exciting time to join the UNLT team as we expand our community programmes and strengthen our impact. UNLT is seeking a Community Programme Manager to manage our education, wellbeing and arts activities for children and adults. Our programmes run on site, in the community and across London. The role sits at the very centre of our work. Working closely with the Hub Director, you will make UNLT’s activity programme a reality. The role also offers the opportunity for some hands-on delivery. 

We’re looking for someone with strong people skills and exceptional organisational skills. For UNLT to have its intended impact, you will need to have a real eye for fine detail, excellent communication skills and the ability to engage empathetically with a wide range of people.

You will:

• be aligned with our values and our context.

• be skilled at communicating with artists, educators, practitioners, colleagues and partners with strong influencing skills.

• understand how the detail of programme planning feeds through into outcomes and you’ll be able to evaluate those outcomes in a systematic way. 

Step Up Hub

Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.

‘I AM Brent’ consortium

Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.

Programme Description

The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.

The Role of the Programme Manager

The Programme Manager will act as the glue between consortium members and provide a key link with statutory bodies, voluntary organisations, and the community. The Programme Manager will be responsible for supporting consortium members with project deliverables where necessary, optimising the integration of provision, overseeing referrals, and brokering community partnerships. The Programme Manager will also schedule meetings and shared activities, provide secretarial support, and represent Step Up Hub and the consortium at relevant meetings.

In addition, the Programme Manager will:

· be responsible for line management of two other Step Up Hub staff members working on I AM Brent programme deliverables, a Network and Communication Lead and a Community Engagement Lead,

· manage, report on, monitor and evaluate the progress of interventions,

· report to VRU, attend VRU meetings, and cascade relevant information from the VRU to consortium members,

· be responsible for engaging stakeholders and community partners, identifying and leveraging their skills, expertise and assets, and leading on youth and community forums

· help engender an environment of trust and collaboration to support stakeholders and community partners engage positively with Step Up Hub and the consortium,

· manage a grant pot and support the delivery of small projects that are funded from it,

· work to actively promote the consortium and Step Up Hub’s activities, as per the organisational guidelines, through producing publicity materials and written reports for regular newsletters and by keeping the website updated,

· coordinate and monitor project budgets, working alongside the finance officer as required,

· ensure that safeguarding is central to the service delivery and is systemically built into case management processes,

· ensure equality of opportunity is embedded in all service delivery by Step Up Hub and consortium partners,

· provide secretarial services for the project steering group, progress meetings and small grants awarding panel.

The programme manager will be supported by the Step Up Hub senior leadership team and consortium partners on all aspects of programme delivery.

The Talent Set are delighted to be working with Pancreatic Cancer UK to find their Supporter Experience Manager.

The charity offers a flexible working environment, with hybrid working from their London office.

As Supporter Experience Manager, you will help us to champion and improve audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity. You’ll focus on mapping, developing, managing, and analysing a matrix of multi-channel journeys with the overall goal of increasing impact, deepening engagement and loyalty, and driving up income.
You will be reporting into the Senior Marketing Manager and will work closely with teams across the organisation to showcase key insights and make actionable recommendations, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

Key Responsibilities:
 

• Audit all our current audience journeys, identifying the key KPIs for each and analysing how well the journeys are achieving their aims.
• Use data analysis to identify where audiences experience could be improved (e.g. overlapping communications, pain points) and highlighting where good practice exists.
• Prioritise journey development based on organisational goals and impact vs input, balancing quick wins with longer-term improvements.
• Working with teams across the organisation, showcase key insights and make actionable recommendations to both our journey matrix and individual journeys, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.
• Contribute to, and help to implement, new processes so we can better plan and manage individual journeys, as well as our journey matrix.
• Run workshops, training sessions and consultation meetings where appropriate that help teams to make journey improvements and transition to a more audience-centred way or working.
• Influence internal stakeholders to see the benefit of leaving behind a product-only mindset and expanding their view to better meet the needs of our different audience segments.

Person Specification:
 

• Experience of working in an audience experience-focussed role in a similar sized organisation - mapping, planning, measuring and optimising audience journeys.
• Experience of working within a marketing team to deliver communications and creative content to range of audiences across a range of channels.
• Experience of analysing various forms of audience insights to develop tangible actions for teams to apply to individual journeys, as well as the journey matrix.
• Experience at championing the audience voice and encouraging teams to shift to a more audience-centred way.
• Experience of creating and improving processes to better plan, manage and evaluate audience journeys.
• Strong project management skills with the ability to work with cross[1]functional project groups and programmes.
• Excellent interpersonal skills with the ability to build good working relationships with, and influence, internal and external stakeholders.
• Excellent data literacy and numeracy skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. 

We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidate will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at £24,039.18 pa incl. London Weighting for 35 hpw(pro rata for part time) 

Hours: We are recruiting for 2 x 15 hours (or 1 x 10 and 1 x 20) in Hampstead

And 2 x 15 and 1 x 20 in Kings Cross

(staff work across both centres so need to be able to travel to Kings Cross and Hampstead) 

Contract Type: Permanent 

Closing date: Wednesday 25th September 2024 

Interview date: TBC 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Job Title: Global Director of People, Culture and General Counsel

Location: Remote; this role sits within our Global People & Culture Team, which provides leadership and partnership to all of our teams in Europe, Australia, Asia, and North America and we welcome applications from candidates in the locations we have staff in (India, Australia, UK, Spain, France, Sweden, Germany, US).

Reports to: Executive Director

Employment type: Full-time (non-exempt in the US)

Hours per week: 35-40 hours (depending on local employment laws)

Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on  10+ years of experience and region of residence (to match our current 2024 salary bands)

Closing: October 2, 23:59 Central Daylight Time

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.

We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Position Overview: 

At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People, Culture, and General Counsel who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this dual role, you will lead our global HR function, supporting employee relations and engagement, while also serving as our in-house legal counsel on matters related to policies, contracts, global operations, and employee relations across our international footprint. 

Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported.

Key Responsibilities:

• Global People & Culture Strategy:

  • Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.

  • Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.

  • Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.

  • Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.

• Employee Experience and Engagement

  • Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.

  • Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.

  • Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.

• Strategic DEIB Leadership

  • Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.

  • Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.

  • Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.

  • Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.

• Legal Counsel

  • Provide legal counsel on employment law, contracts, global operations, and labour issues, ensuring compliance across CPI’s international operations.

  • Manage risk by providing strategic legal advice related to global policies, contracts, and employee matters.

  • Ensure that all legal documentation and contracts are aligned with CPI’s values, ensuring ethical and equitable standards are maintained across the organisation.

  • Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination and management of legal matters worldwide. 

• Organisational Development and Policy Creation

  • Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.

  • Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.

  • Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.

• Leadership and Collaboration

  • Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.

  • Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.

  • Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.

  • Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.

The person we are looking for will:

• Have 10+ years of experience of People & Culture and DEIB experience, particularly in the non-profit/charity/social impact space. 

• Hold at least 5 years of experience in a legal counsel or similar role, advising on HR-related legal matters.

• Possess a Juris Doctor (JD) and be licensed to practice law in at least one U.S. jurisdiction.

• Have significant experience in nonprofit law, including the development, review, and negotiation of contracts, compliance with relevant regulations, and governance.

• Be a people-focused leader with strong interpersonal skills and a passion for fostering positive, inclusive workplaces.

• Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.

• Have a track record of successfully developing and implementing people strategies that align with organisational goals.

• Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.

• Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and HR practices.

• Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.

• Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.

• Have high integrity, with the ability to hold confidential information and conversations tightly.

• Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation. 

• Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance

• Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.

Salary, Benefits, and How to Apply

At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.

CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals; employer contribution as applicable; 1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by the closing date of October 2, 23:59 Central Daylight Time as the portal closes automatically and we will not be able to reopen it.

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Networks Manager (Parental Leave Cover)

Are you an experienced manager working in cultural administration, with the skills and knowledge to run programmes that connect and support researchers, curators and emerging scholars and professionals? Are you passionate about changing perceptions of British art research? Are you keen to create skill development opportunities and space for researchers to connect? The Paul Mellon Centre for Studies in British Art (PMC) is looking for a Networks Manager (Parental Leave Cover) to oversee the delivery of the Centre’s Networks and further develop our offer.

Who We Are

As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.

About the Role

PMC is looking for a Networks Manager (Parental Leave Cover) to manage the delivery of the Centre’s Networks and further develop our offer of networking events and skill development programmes.

The PMC’s Networks connect and support researchers who are engaging with British art in its broadest sense, at different stages of their working lives. The networks currently include the Doctoral Researchers Network (DRN), Early Career Researchers Network (ECRN) and the British Art Network (BAN), a subject-specialist network supported by PMC in partnership with Tate. The programming of each network is led by a convenor: annually appointed external convenors in the case of the ECRN and DRN; the Head of Grants, Networks and Learning in the case of BAN. Additionally, the PMC Networks team run programmes and events to support the vocational development of emerging researchers and professionals, currently including the British Art in Motion film competition and the Art Trade Seminar. During 2025 our Networks programme will be developed and refined, with a new consolidated network for emerging researchers. The post-holder will undertake the final planning and implementation of the new network.

Salary will be £44,000.

This post is a fixed-term contract for a minimum period of 10 months, full-time and the hours of work are 35 per week.

Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.

Responsibilities

British Art Network

The successful applicant will:

• take an active role in the BAN team, based across Tate and PMC, in overseeing the effective delivery of the Network’s activities
• lead on BAN’s membership and communications, including working with the external web developer in maintaining and developing the dedicated BAN website and preparing and delivering membership-wide mailings
• work with the Convenor to plan and deliver the Curatorial Forum (a global residential programme) overseeing the logistics and administration (including travel and accommodation bookings)
• work with the BAN Coordinator to ensure all BAN activities are accessible and inclusive, in line with BAN’s baseline requirements
• contribute to strategic planning of BAN’s programmes as it enters a new phase of activity at the end of 2025, helping ensure these are in line with BAN’s core values and ambitions, and are aligned with the mission, values and Equality, Diversity and Inclusivity (EDI) policies of Tate and PMC

Early Career Researchers Network and Doctoral Researchers Network

The successful applicant will:

• manage the effective planning, administration and delivery of DRN and ECRN programmes, working with PMC colleagues and the Network Convenors
• ensure the smooth running of events organised by the Network Convenors, at the PMC and elsewhere, ensuring these comply with EDI policy and align with PMC values
• liaise with the PMC’s digital team and the Communications Manager to coordinate the networks’ presence on the PMC’s website and social media
• oversee the management of both networks’ membership databases and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager

Networks Development

The successful applicant will:

• work with the Head of Grants, Networks and Learning in planning and implementing a restructured Networks programme in 2025/6, including planning for the next stages of the Art Trade Forum residential programme and British Art in Motion (undergraduate film competition), and contributing to new PMC displays programme as appropriate
• work with the Head of Grants, Networks and Learning and a range of internal and external stakeholders, to finalise plans for and implement a consolidated ECRN for PMC
• plan for and manage any changes required to networks’ membership databases and other membership lists, and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
• with the Head of Grants, Networks and Learning, develop and plan professional development programmes for 2025–26
• ensure the effective communication of these changes internally and among stakeholders and members, including updating/revising web content

Person Specification

The successful applicant will have:

• significant experience of leading on the simultaneous delivery of multiple projects, effectively managing workload, stakeholders and team members (including line management)
• in-depth understanding of how networks can engage and support their members, including skill development opportunities, research sharing and events programming
• a collaborative approach to teamworking with a commitment to learning, sharing and adapting, as well as proven ability to work proactively and independently as required
• extensive practical experience in managing budgets in an organisational context, with a keen understanding of administrative processes and relevant software/resources
• experience of working with databases (ideally membership databases) on a significant scale, with an understanding of GDPR obligations
• experience of being a highly effective communicator – in person, in writing and through published online communications
• knowledge and ideally practical experience of marketing and audience development, insofar as these may apply to network activity
• understanding of the principles of equality, inclusion and diversity and a proactive approach to applying and promoting these in the workplace
• appreciation of a range of access needs and experience of helping create accessible working environments and/or events
• an understanding of PMC’s work and objectives and its context in the cultural sector, and a commitment to extending the reach and impact of our networks
• experience of working with external and internal stakeholders and partner organisations

Closing Date

The closing date for applications is Thursday 3 October 2024 10am GMT.

Full information including a full job description can be found on the Paul Mellon Centre's website. 

Job title: Fundraising and Legacy Administrator

Reports to: Individual Giving Manager

Salary: £15,900 per annum (£26,500 FTE)

Contract: 3 days (21 hours) per week, fixed term until end of December 2024

Location: Westminster, London 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator. 

This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.

Please refer to the job description for further information. 

In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

1. Please tell us about your previous experience working in the charity sector (max. 100 words).

2. Please tell about your experience using a CRM database (max. 100 words).

3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Welfare Rights Specialist

Reports to: Manager of Advice Services
Location: Westminster, Central London
Hours: Full time or part time (21-35 hours)

Salary: £36,000 per year (pro rata for part time)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Welfare Right Specialist to provide provide a structured information, advice and casework service (including representation at tribunal where appropriate) to clients of the centre with complex welfare rights issues. This is an exciting role in our Advice team that will manage a specialist welfare rights caseload and provide emergency housing advice to clients in crisis. You will work closely with other teams in the centre to ensure clients are offered an integrated holistic service. You will also build and maintain good relationships with statutory and other partners and to work together with them to get the best outcomes for our clients and to monitor unmet need locally so that this can be addressed.

This is just one of the new posts we are recruiting as part of a new project to support families experiencing homelessness in and around Westminster.  It follows a report we published last year on the lived experience of families living in temporary accommodation. We are delighted to have secured funding to help us build on this research and pilot different approaches to reach those most in need.  We want to develop support that not only meets emergency needs but can enable longer term outcomes.  Our aim is to build the case for positive change and reduce future rates of homelessness and poverty.  In this role you can play a part in designing, testing and evidencing different approaches with a team of colleagues that cross different advice specialisms and professional family support.

You will join a Centre with a distinct service offer.  In our staff survey last year 94 % of colleagues said they enjoy the work they do, and 95% felt they make a difference.  Our central London location and generous supporter base is helping us build our impact and influence through a strengthened ability to evidence the impact of our work.  We work hard to give our advisors the time and autonomy to achieve the greatest change for our clients.

Please refer to the job description for further information.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

Closing date for applications: There is no closing date for this role.  We will be evaluating applications as we receive them, so if you are interested in the position, we would encourage you to apply as soon as possible.