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Top job
Citizens Advice Hertsmere, Elstree (On-site)
£28,000 per annum
You will play a vital role in extending the reach of Citizens Advice services to underserved communities
Posted 4 days ago Apply Now
Top job
e:merge (UK) Company Ltd, Bradford (On-site)
£39,862 - £42,839 per year
An amazing opportunity to lead Emerge - a young people's charity in Bradford - and develop the organisation into the future.
Posted 3 days ago
Top job
Harris Primary Academy Peckham Park, London (On-site)
MPS (Inner London) + SEN Allowance + £2,000 Harris Allowance
Posted 6 days ago
The Wildlife Aid Foundation, Leatherhead, Surrey (On-site)
£30,000 per year
Posted 2 weeks ago Apply Now
Screen Share UK, NW5, London (Hybrid)
£36,000 - £38,000 per year
Lead our digital skills support for refugees across the UK. You will manage the programme and team, and lead our monitoring and evaluation.
Posted 1 week ago Apply Now
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (Hybrid)
£55,636 - £64,228 per annum with possible extension to £70,029 (includes an Oxford University weighting of £1,500 per year (pro rata))
Inviting applications for an exciting new role to lead fundraising for its School of Geography and the Environment
Posted 3 days ago
Closing in 4 days
Thrive, Battersea (On-site)
£25,390 per year
We’re looking for a Specialist STH Practitioner to provide high quality & effective STH programmes for adults in Battersea & other settings.
Posted 1 week ago Apply Now
Closing in 7 days
Southall Black Sisters, Greater London (Hybrid)
£35,840 - £39,200 per year
Seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline.
Posted 3 days ago
Abianda, Islington (Hybrid)
£45,000 per year
Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity working with young women?
Posted 1 day ago
Closing today at 23:30
Action4Youth, Multiple Locations (On-site)
£70,376 - £85,746 per annum, depending on experience plus 5% pension contribution
Posted 2 weeks ago
Rape Crisis South London (RCSL), Croydon (On-site)
£27,500 - £29,187 per year
Posted 2 weeks ago
Closing in 2 days
Mind in Salford, Multiple Locations (On-site)
£23,920 - £26,500 per annum
Posted 1 week ago
Closing in 6 days
The King's Trust, London (Hybrid)
£25,000 - £30,000 per year dependent on your skills, knowledge and experience
Posted 1 week ago
Page 16 of 30
Elstree, Hertfordshire (On-site)
£28,000 per annum
Full-time or part-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location:  Elstree & outreach venues

About Citizens Advice

Citizens Advice provides free, confidential, and impartial advice to help people resolve their problems. We campaign to improve policies and practices that affect people's lives. Our outreach services aim to reach individuals and communities who may face barriers to accessing advice.

Role Purpose

As an Outreach Worker, you will play a vital role in extending the reach of Citizens Advice services to underserved communities. You will work collaboratively with local partners, attend community events, and deliver advice sessions, including applications for disability benefits,  in accessible locations to ensure people receive the support they need.

Key Responsibilities

  • Community Engagement: Build relationships with local organisations, community groups, and stakeholders to identify outreach opportunities.
  • Advice Delivery: Provide high-quality, accurate, and timely advice on issues such as benefits, debt, housing, employment, and immigration.
  • Accessibility: Organise and deliver advice sessions in community venues, including libraries, food banks, and health centres.
  • Promotion: Raise awareness of Citizens Advice services through leaflets, social media, and community events.
  • Data & Reporting: Maintain accurate records of client interactions and contribute to service monitoring and evaluation.
  • Safeguarding: Identify and respond appropriately to safeguarding concerns in line with organisational policies.

Person Specification

Essential:

  • Experience in advice work or community outreach.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage a varied workload.
  • Commitment to equality, diversity, and inclusion.
  • IT literacy and ability to use case management systems.

Desirable:

  • Knowledge of welfare benefits, housing, or debt advice.
  • Experience working with marginalised or vulnerable groups.

What We Offer

  • Comprehensive training and ongoing support.
  • Flexible working arrangements.
  • Opportunities for career development.
  • A supportive and inclusive work environment.
  • Free Parking
Posted by
Citizens Advice Hertsmere View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 September 2025
Closing date: 11 October 2025 at 23:30
Tags: Advice / Information, Advocacy, Engagement / Outreach