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Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
Community Partners Engagement Project Manager
Change4Life Royal Borough of Kensington and Chelsea and Westminster City Centre (W10)
22.2 hours per week (part-time)
Grade 3 (upper) point 24-28: £36,501 - £40,024 FTE per annum (inclusive of Inner London Weighting (£21,900.60 - £24,014.40 per annum, pro rata)
Permanent
Are you an experienced, highly motivated project manager with excellent community organisation engagement and communication skills? We are looking for an experienced Community Partners Engagement Project Manager with an impressive track record of co-ordinating and delivering high quality community organisation engagement work in partnership with statutory stakeholders. You will strive for excellent standards, robustly managing a quality, outcomes driven engagement project. By joining Change4Life you will ensure your project promotes key public health priorities including oral health, healthy eating, emotional wellbeing and physical activity to maximise promotion of consistent health messages and encourage children young people and their families to eat well, move more and feel good, embedded in a holistic health promotion and community-based service.
Key tasks and responsibilities:
To provide leadership and day‑to‑day management for the Change4Life Neighbourhood Projects. These place‑based annual initiatives focus identifying and overcoming barriers to on promoting healthy eating and physical activity in four priority wards, selected based on National Child Measurement Programme data and levels of deprivation where children are most at risk of poor health outcomes.
As the Community Partners Engagement Project Manager, you will lead the design, delivery and evaluation of the Neighbourhood Projects, working closely with – and line‑managing – the Community Partners Engagement Coordinator. You will share strategic oversight with the Change4Life Programme Manager and Change4Life Service Manager and play a key role in shaping high‑quality, outcome‑focused interventions that deliver positive, measurable changes for children, young people and their families. This role directly contributes to Family Action’s strategic ambition to ensure the organisation is Stronger than Ever.
Central to your work will be mobilising and supporting local partners within each ward to co‑design and co‑deliver initiatives that address the real, locally identified barriers to healthy eating and physical activity. You will build on existing community strengths, ensuring that projects reflect local needs and amplify community voices.
You will work collaboratively with delivery partners, wider community organisations, and local councils, engaging relevant council teams when required. By developing strong, productive relationships, you will help create a local movement that brings together residents, services, and organisations to make it easier for children, young people and their families to eat well and stay active.
The post holder will demonstrate a strong commitment to national and local public health priorities.
Your skills
You will bring your knowledge and experience of project management to co-ordinate and deliver co-produced neighbourhood project plans in partnership with key local stakeholders. The post requires an ability to co-ordinate and manage the Change4Life neighbourhood projects in close partnership with Public Health and Local Authority partners. The ability to think outside of the box, work in a creative and dynamic environment, excellent partnership skills with statutory and voluntary organisations are key. Strong staff management skills, excellent report writing and data analysis skills are required for this role and a thorough understanding of quality assurance and safeguarding frameworks and practice.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
For an application pack and further information please visit the intranet internal vacancies section.
Please email completed expressions of interest to:
Closing date: Monday 27th April at 23:59
Interview: Week commencing 4th May
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
ID: 1762
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Play a pivotal role in supporting doctors and medical students in times of need by leading a passionate national volunteer network. As Volunteer Manager at RMBF, you’ll shape and grow our volunteering community, driving engagement, awareness and fundraising impact across the medical profession.
Reports to: Head of Fundraising & Communications
Location: Hybrid – RMBF office (Wimbledon), with up to 2 days per week home-based, plus some UK travel
Hours: Full-time (35 hours per week)
Salary: £44,000
About the RMBF
The Royal Medical Benevolent Fund (RMBF) is the UK’s leading medical charity supporting doctors, medical students and their families through times of crisis. We provide financial assistance and support to those facing hardship due to illness, injury, disability or bereavement.
At the heart of our work is the medical profession itself. Our beneficiaries, donors, volunteers and ambassadors are all part of this community. Strengthening these connections is essential to ensuring that no doctor or medical student faces hardship alone. The volunteer network plays a pivotal role in that.
The charity has 13 staff, all of whom are based in our sole office in Wimbledon. It is a friendly working environment in a converted Victorian house, very close to Wimbledon railway and tube station.
The Opportunity
This is an exciting opportunity to lead and develop RMBF’s national volunteer programme, working with a network of doctors and medical students across the UK.
As Volunteer Manager, you will lead and grow our volunteer strategy, strengthening engagement, expanding our reach within the medical community, and empowering volunteers to play a vital role in fundraising, awareness‑raising, and championing our work within their professional networks.
You will shape how volunteering works at RMBF, developing new opportunities, improving the volunteer experience and ensuring our network is equipped to support the charity’s mission and reach more doctors and medical students.
The Role
Doctors and medical students are central to RMBF’s identity and impact, and this role is designed to ensure we build and sustain an engaged, well-supported and effective volunteer network. Its purpose is to expand awareness of RMBF across the medical profession, encourage doctors and students to seek support when they need it, strengthen fundraising efforts, and build lasting relationships within the medical community nationwide.
1. Volunteer Strategy, Development & Growth
- Lead the delivery of RMBF’s volunteer strategy to drive growth, engagement and impact.
- Expand and diversify volunteer involvement across medical schools, Royal Colleges and professional networks.
- Define meaningful volunteer roles and pathways and build strong recruitment pipelines nationwide.
2. Recruitment, Onboarding & Volunteer Experience
- Deliver targeted recruitment campaigns to grow the national volunteer network.
- Manage high‑quality onboarding, including training and induction.
- Maintain strong relationships with volunteers and implement effective communication, recognition and retention initiatives.
3. Programme Delivery, Enablement & Collaboration
- Provide volunteers with the tools, training and resources to represent RMBF confidently.
- Support volunteer-led fundraising, awareness and outreach activity, both digitally and in person.
- Work collaboratively with all parts of the charity, with a focus on Fundraising, Communications and Casework teams.
- Represent RMBF at events and within the medical community.
4. Safeguarding, Compliance & Data Management
- Ensure all volunteer activity adheres to safeguarding, GDPR and confidentiality standards.
- Maintain accurate volunteer records within the CRM.
- Oversee volunteer-related policies, processes and best practice.
5. Monitoring, Evaluation & Reporting
- Set and monitor KPIs for volunteer engagement and programme impact.
- Gather feedback and drive continuous improvement across the volunteer programme.
- Produce regular reports for the Senior Leadership Team and Board, highlighting growth, engagement, volunteer satisfaction and increased volunteer-led activity.
This role is designed around our current needs, with scope to grow and develop as the business evolves, offering you the chance to shape how it progresses.
Person Specification
Essential Experience & Knowledge
- Proven experience managing or developing a volunteer programme, including recruitment, engagement and retention.
- Strong understanding of volunteer management best practice, including safeguarding and data protection (GDPR).
- Experience using a CRM system to manage relationships and track activity.
- Experience monitoring impact and using data to improve programmes.
Skills & Attributes
- Excellent interpersonal and communication skills, with the ability to engage and influence a wide range of stakeholders.
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively.
- Proactive, resourceful and able to balance strategic thinking with hands-on delivery.
- A genuine commitment to the mission and values of RMBF.
Desirable
- Understanding of the challenges facing doctors and medical students, including mental health, financial hardship and workplace pressures.
- Experience working with medical organisations, membership bodies or professional networks.
Additional Information
- Some UK travel will be required for events, conferences and volunteer engagement
- Occasional evening or weekend work may be required (time off in lieu provided)
- This Job Description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.
Package
The remuneration package includes:
- A generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
- Death in service benefit
- Flexible working arrangements
- 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year.
- Employee assistance programme.
- Dental insurance.
Interview Process
- Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 29th April.
- Successful candidates will progress to an in-person second-stage interview.
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
Job Title: Senior Fundraising Manager
Responsible to: Director of Communications, Engagement and Fundraising
Salary: £49,271 - £54,766
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the London office. Occasional work outside normal working hours with time off in lieu.
The package also includes
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8% employer pension contribution
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
The role sits within the Communications, Engagement and Fundraising (CEF) directorate and reports to its director. The team serves the needs of the organisation by engaging a range of key audiences through various media channels, volunteer engagement, events and fundraising. The post holder will work in close collaboration with others across the organisation and will enjoy working in an innovative and creative environment.
You will lead the Fundraising team, including Supporter Care, in developing and implementing team plans and strategies to ensure long-term growth and delivering targets.
Working with the Director of Communications, Engagement & Fundraising, the Senior Fundraising Manager will deliver the organisational Fundraising strategy. This will include leading on all USPG fundraising streams including fundraising appeals, regular giving, legacy fundraising, major donors, church engagement, diocesan appeals, trust and foundations, grants and partnerships and any new fundraising products.
You will line manage the Individual Giving Manager and Fundraising Stewardship Manager, supporting their professional development to help achieve annual fundraising targets and objectives.
About You
You will be responsible for delivering fundraising appeals, products and campaigns, ensuring that supporters go on a meaningful and experiential journey with USPG and become lifelong supporters. You are, therefore, a confident, passionate, organised and creative senior manager with the proven ability to motivate and inspire your team and USPG supporters.
You will bring energy and passion to this role and have the responsibility for delivering on time fundraising activity across the organisation. Your experience will bring our vital work to life in inspiring ways that increase engagement and individual giving, while ensuring that retention and acquisition strategies are in place, regularly reviewed, and continuously strengthened to grow the USPG supporter base. You will bring a freshness of ideas, whilst maintaining operational efficiency, quarterly reporting and inspirational leadership.
You will have the opportunity to shape our direction over the coming years as we seek to amplify our voice to rethink mission, energise church and champion justice.
How to apply
Please complete the application form and equal opportunities form and send to the email indicated on the application pack by Thursday, 30 April 2026
Interviews will take place on Wednesday, 13 May 2026. Shortlisted candidates may be asked to prepare a short task ahead of interview.
Our commitment to safeguarding
USPG is committed to promoting the well-being, autonomy and dignity of all, and preventing any type of unwanted behaviour at work. USPG’s Safeguarding policy is available alongside the Job Description for this role. Employees are also required to comply with the Code of Conduct, available through the Staff Handbook for employees.
In addition, all offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal record checks. USPG also participates in the Inter- Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system.
Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks.
Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model.
The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection.
This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.
Key responsibilities include:
-
Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans.
-
Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces.
- Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity.
- Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards.
- Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive.
- Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Essential requirements include:
- Experience leading peer support, community development, volunteering or relational support services at scale.
- Experience of project management.
- Experience of evaluating the impact of services and projects.
- Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence.
- Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice.
Key dates:
- Application deadline: Monday 20 April 2026, 9am
- First interview: Wednesday 29 or Thursday 30 April 2026 (online)
How to apply:
Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your cover letter clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Gingerbread. We’re here to fight for single parents and their families.
We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.
Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.
Why join Gingerbread?
The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.
Overview of Job
The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.
For more information about the role, please see the Advert Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Help tackle child food insecurity by working directly with schools, building relationships, capturing impact, and supporting community fundraising that drives real change.
This is an opportunity to join a growing charity at a pivotal moment and play a key role in expanding a national programme supporting children and families across the UK. This is one of the charity’s first two hires and is a hands-on role in a small team.
MCKS Charitable Foundation works with schools to provide pantry and breakfast support to families experiencing food insecurity. We currently support over 180 schools and are now scaling our work towards 500+ schools nationally.
We’re looking for a Schools, Community & Impact Manager to help us strengthen our relationships with schools, understand how our support is being used, and capture the stories and data that allow us to grow our impact.
This is a varied, outward-facing role where you’ll work directly with schools, build trusted relationships, and ensure we are delivering support in the most effective way possible.
What you’ll be doing
You’ll sit at the centre of the programme, working across schools, impact and community engagement.
You will:
- Build strong relationships with schools and act as their main point of contact
- Support new schools joining the programme and help them get set up effectively
- Work with schools to understand how many pupils and families are being supported
- Identify what’s working well across schools and share best practice
- Gather impact data, case studies and stories to support fundraising and reporting
- Help develop a fair and effective funding model based on need
- Encourage schools to run simple fundraising activities within their communities
- Support wider fundraising activity by providing insight, stories and engagement
Why this role matters
This role is critical to how the charity grows.
The insights, relationships and impact evidence you build will directly support fundraising—helping us secure the funding needed to reach more children and families.
Put simply:
without strong school relationships and clear impact, we can’t grow.
What we’re looking for
We’re looking for someone who is:
- A natural relationship builder, confident working with schools and communities
- Curious and analytical, with the ability to understand patterns and identify insights
- A strong communicator, particularly when writing case studies and reports
- Organised and able to manage multiple relationships at once
- Proactive and comfortable working independently in a small team
You may have experience in schools, charities, community work, or partnership-based roles—but just as important is your ability to build trust and understand people.
Why join us
- Be part of a growing charity making a real difference to children and families
- Play a key role in shaping a programme that is scaling nationally
- Work flexibly within a small, supportive team
- Opportunity to influence how impact is measured and communicated
Safeguarding
This role will involve working with schools and may include visits where children are present. A DBS check will be required.
Additional Information”
- Remote UK-based role with travel to schools nationally
- Full-time role (flexibility may be considered for strong candidates)
- Due to volume of interest, we are unable to offer pre-application calls
To alleviate suffering and strengthen communities by delivering practical, structured support programmes that help children and families access the fo


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a Corporate Partnerships Manager – New Business to help secure high-value partnerships that fund life-changing work for people affected by blood cancer.
Now is an incredibly exciting time to join us. Our corporate partnerships team are delivering unprecedented success, with over £10 million raised from the insurance sector in the last three years alone, along with securing another high-profile seven-figure partnership in the last year.
We are about to launch a major appeal with corporate partnerships vital to its £25million target and success, we are supported by a highly engaged board of senior leaders and CEOs from finance, insurance, tech and pharmaceuticals who are actively working with us to drive new business opportunities.
You’ll build a strong pipeline, shape compelling proposals, and engage senior stakeholders with confidence and credibility. Success in this role comes from staying focused through challenges, adapting your approach, and maintaining momentum; bringing insight, resilience, and determination to every interaction to create partnerships that deliver real impact.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.
Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.
Applying for the Posts
This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.
To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a pivotal role which will shape the future of a CIC and Charity working on key challenges in housing, education and employment? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for an experienced Communications Manager who can grow our fundraising potential and engage key stakeholders across the sector, while shaping and delivering communications and outreach campaigns that demonstrate our social value proposition and grow our support base. They will play a key role in helping Kineara grow our communications channels, increase audience engagement, expand our fundraising potential through data-driven campaigns and powerful storytelling; and build strategic relationships with existing and potential funders.
You will work closely with project managers and the Senior Leadership Team to shape communications around our key delivery areas including identifying how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding and data to shape impact storytelling and communications with existing and new stakeholders.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow within an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key specialisations, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation, you may have experience in curating digital content for charities; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of, or are ready to be part of, the strategic growth of a social organisation.
Why us, now? Kineara is going through exciting changes as we rapidly expand our service user base and are opening up new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters or those living in temporary accommodation, working in partnership with housing services, private landlords, local authorities, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused team that takes care of each other.
Why you? You are motivated by seeing people who have experienced marginalisation or vulnerability thrive and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working towards joint and shared ambitions.
Key Responsibilities
Communications & PR
- Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s presence across its wide audiences and expand its fundraising potential
- Manage digital content strategy for Kineara, including producing short from video content, promotional videos, infographics, interviews, thought leadership, impact storytelling, case studies etc. to grow Kineara’s digital and social media footprint
- Work collaboratively with practitioners and the housing projects manager to regularly develop and publish information sheets, resources and content on Kineara’s website
- Plan and manage campaigns and petitions that influence policy and shape key decisions affecting our client group
- Ensure consistent implementation of Kineara’s brand messaging across all organisational engagements, campaigns, and materials, in alignment with Kineara’s identity, mission, vision, and core values.
- Develop and maintain strong relationships with journalists, editors, and media outlets to proactively promote Kineara’s work, including identifying relevant media opportunities, pitching compelling stories, responding to media inquiries
- Work closely with IT and business managers to ensure smooth running of internal communications
- Maintain and expand Kineara’s website and its functionality to meet the growing needs of the organisation
Fundraising
- Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
- Contribute to grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
- Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations.
Impact
- Work closely with Operations Manager and practitioners to embed outcomes, utilise and optimise frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
- Utilise CRM software such as Advice Pro to generate data-driven impact analysis and develop evidence-based communications materials for donors, funders and stakeholders
- Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
- Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
With a strong alignment with Kineara’s values, you will be:
- An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
- Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
- A self-starter and a team player, with a flair for building relationships.
- A creative communicator with a strong awareness of current and emerging trends in the charity communications sector, who proactively develops innovative and effective ways to communicate charitable causes, drive engagement, and inspire support.
- Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
- Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
- Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
- Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
- Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
- Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
- Developing brands and brand awareness in line with organisational objectives
- Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
- Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
- Creating and executing community, outreach and fundraising events.
- Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
- Ability to put together and manage project budgets.
- Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
- Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
- Managing communications/fundraising officers and external consultants
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages). Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
- Why you wish to apply for this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along.
Breaking barriers to secure housing, education and employment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a fixed-term Brand Manager to manage the evolution and development of the Battersea brand to build brand health and ensure it is positioned to support organisational priority areas and the telling of our story.
The Brand Manager will oversee the brand development project to leverage the brand in highlighting unresolved needs and creating urgency, while equipping teams with the tools to act confidently and achieve effective cut-through whilst remaining distinctly Battersea.
This role provides brand guardianship and expert advice to ensure a consistent brand identity, whilst managing risk and reputation, working with partners and internal teams to understand and apply the brand with confidence.
Due to the time-sensitive nature of this role, we are seeking candidates who are available to start in May 2026. Please only if you are able to commence employment by this time.
Overall Objectives:
- Drive forward the delivery of our brand development work to maintain and build brand health and ensure our brand can work harder to support our fundraising and campaigning ambitions whilst maintaining Battersea’s distinctiveness in the category.
- Ensure the brand is positioned to support the communication of the full story of Battersea’s work and can convey why Battersea, and why now, to audiences and supporters.
- Develop and implement guidelines and tools and engagement techniques to convey urgency and need and give clear guidance to internal teams on the use of the Battersea brand.
- Provide brand guardianship and consultation on the strategic use and application of our brand across all partnership activity to ensure consistency, as well as facilitate best-in-class application.
- Monitor key brand metrics to ensure Battersea’s relevance and audiences understanding of our work, so the brand can support wider organisational goals.
- Manage brand reputation by proactively identifying and mitigating brand risks and overseeing trademarking to protect the Battersea brand with internal and external stakeholders.
- Work collaboratively within the Marketing and Communications Directorate and build trusted and positive working relationships with teams across Battersea to embed and enable use of the brand to support our organisational strategy.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th April 2026 - Early applications are encouraged as the role may close early if filled.
Interview date(s): Interviews will take place on a rolling basis.
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.
We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six‑figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders.
Reporting to the Chief operating officer, this role will take responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity.
What we offer
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
· Birthday day off (taken any time)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Flexible working
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Take a look at our comprehensive job description for more details of this exciting role.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us why you think this is the job for you?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £40k
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.
You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Bursary and Welfare Manager to join our team.
About the role
This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity
Responsibilities
· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria
· Authorise the award of financial bursaries and approve beneficiary claims and expenses
· Maximise the use bursary funding and ensure successful outcomes for beneficiaries
· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team
· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity
· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability
· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.
· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.
· To lead the annual Matrix accreditation process
· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.
· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee
Requirements
- Educated to degree level or equivalent professional qualifications/experience
- In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
- Experience of working as team leader or manager in the not-for-profit sector
- Experience of preparing and presenting reports to management team and funders as required
- Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Orbis UK is delighted to offer the role of HR and Governance Manager, a new position for the charity, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.
This role is critical to supporting a highly performing group of staff and trustees as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Business Support Team, which is responsible for the day to day running of the organisation and will be crucial in creating a revised HR strategy and ensuring that the organisation’s compliance with key statutory and regulatory requirements are maintained at all times. The successful postholder will work collaboratively with the Director of Finance and Operations to meet these objectives, but also will have a central role in identifying opportunities for growth within the HR and Governance function to ensure that good practice, wellbeing and compliance work hand in hand with one another and is embedded within the ethos of the organisation for the benefit of its staff and, ultimately, our beneficiaries.
In addition, the successful postholder will work with the Board of Trustees to provide Executive Assistant level support to enable the Board to meet its obligations and to ensure that they can conduct the business of the charity in the most efficient and effective manner. You will be privy to sensitive and confidential information, attending meetings in order to take summary minutes and provide clerking services, including the issuing of papers, monitoring Companies House and Charity Commission requirements and acting as counsel to the Senior Management Team and the Board, where appropriate.
You will line manage and work with the Business Support Administrator, also a new post, that will provide support to you and the wider staff team. The recruitment of both these posts simultaneously provides a unique opportunity to a new postholder to shape this role and set out the strategy for this directorate and take ownership of demonstrable change within the organisation.
We are looking for someone who has a Level 5 CIPD or equivalent qualification with demonstrable experience in supporting and developing a HR strategy and/or working at an EA level working with senior executives across different sectors. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn or for someone who is keen to translate their HR experience into this broad and interesting role.
The main responsibilities of this role include:
- To line manage and work with the Business Support Administrator and to provide a responsive problem solving and supportive HR service to managers across the organisation.
- To support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice while continuing to build a positive, inclusive and high performing culture strongly aligned with Orbis’s values.
- To support the Director of Finance and Operations (DFO) to provide high-quality, responsive and effective support to the Orbis Board and its sub-committees.
- To deliver a HR strategy and solutions in high performing teams, and balance compliance with taking a progressive attitude towards embracing the opportunities and challenges of embedding values-led principles within an organisation.
Benefits of working for Orbis UK
Before completion of probation:
- Competitive Salary benchmarked annually
- Minimum 25 days holiday pro-rated increasing with length of service
- Life Assurance Policy (4 x salary)
- Employee Assistance Programme
- E-learning Courses
- Social Activities
- Flextime
- Free Sight test
After completion of probation:
- Matched employer pension contribution up to a maximum of 10% of basic salary
- Interest free season ticket loan
- Cycle to work scheme
- Contribution to cost of new prescription glasses
- Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: 28th April 2026
First Interviews: 1st or 5th May 2026
Second Interviews: 11th or 12th May 2026
Start Date: ASAP
All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by 30th April 2026, your application has not been successful.
Safeguarding
Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme
The client requests no contact from agencies or media sales.
Interview dates: first stage (virtual) on Wednesday 22nd April and second stage (in person) on Wednesday 29th April
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join Dementia UK as a Mass Participation Manager (Engagement) where you’ll shape how we connect with and inspire mass participation supporters, ensuring every interaction is meaningful, timely and drives long-term engagement. You’ll lead a talented supporter facing team, optimize supporter journeys, and use data-driven insights to grow income and maximise lifetime value.
You will be responsible for the stewardship of supporters taking on a virtual event or Dementia UK owned product. The virtual events portfolio at Dementia UK consist of a series of month-long challenges that bring our supporters together online across the UK, for example our upcoming Walk 31 Miles in May challenge. The Owned Products Team is responsible for delivering key flagship events such as Time for a Cuppa, alongside other mass participation fundraising products at Dementia UK. Working closely with the Mass Participation Manager (Virtual Projects) and Mass Participation Manager (Products) you will drive excellent supporter experience, ensuring supporters are engaged, well-supported throughout their events, and motivated to continue their engagement with Dementia UK.
A part of this role will be project based, with the goal to develop supporter experience to build lifetime value of supporters by regularly reviewing stewardship journeys. You will also work with other fundraising teams to identify any other fundraising opportunities to continue the supporter journey after our virtual events to build supporter long term value. You will be managing a team of four and will support them with complaints escalation, first point of contact customer service with mass participation supporters, and identify areas of improvement with the team’s processes.
We are looking for you to have experience with high volume of supporter enquiries and some experience of managing a team or helping them to deliver excellent supporter or customer care, especially in busy periods. You will have experience of delivering supporter journeys and stewardships communications, as well as strong fundraising and stewardship knowledge to motivate, uplift and engage our supporters to build long term value with Dementia UK.
If you’re passionate about supporter experience, thrive on improving processes, and want to make a tangible impact for families affected by dementia, then this role is for you.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.



