Jeans for Genes Campaign is recruiting a part-time, interim CEO capable of establishing procedures and processes for the new charity whilst taking the brand and campaign to a new level.

This is an exciting opportunity to take an already successful fund-raising campaign and to use your knowledge and experience to take it new heights. Working with our creative staff and supported by a small team, the aim is to build our new charity and team into a dynamic resource that will enable us to extend the brand into new areas to attract more donors and support more genetic disorder charities through our grant programme.

The ideal candidate will have experience of national fund-raising events, knowledge of financial management and possess leadership skills to manage a small team of committed and capable employees.

You will be assisted by a board of trustees including some with personal experience of rare genetic conditions and a trade-mark owner who will support the campaign financially.

The role is home based with any physical meetings likely to take place in central London but these are not expected to happen anytime soon and even then are likely to be exceptional. The position will suit someone looking for a temporary, employed or contract position and is expected to last until the end of December in the first instance.  A permanent part time CEO role is envisaged for 2022 once the new charity and team are established.

Working flexibly for one or two days a week (to be agreed) to oversee and manage the next annual event, salary/fees will be dependent on experience in the region of £50k-£60k FTE.

Our charity is on an incredible journey and this is a hugely exciting time to join our team.

2020 saw the UK come together in an outpouring of love and support for the NHS. As the NHS’ national charity and membership organisation for the NHS’ official charities throughout the UK, NHS Charities Together is the central charity receiving additional funding and support for our National Health Service where and when it needs it most. Thanks to phenomenal public support, our national Covid-19 Appeal has raised more than £150 million to help NHS staff, volunteers and patients through the immediate and long-term effects of coronavirus. 

We are now recruiting a brand-new Head of Mass Participation to develop a portfolio of mass participation fundraising campaigns.

The Head of Mass Participation is a pivotal new role within the Fundraising Directorate responsible for developing and delivering a successful portfolio of mass participation fundraising campaigns such as our flagship campaign, the NHS Big Tea.

Working alongside the Fundraising Director and forming part of the senior Fundraising Leadership Team within NHS Charities Together, this senior role will be accountable for leading the team to deliver and grow a multi-million-pound portfolio of national campaigns that can also be rolled out to our 241 member charities to enhance their own fundraising.

Coming from a background working in strategic leadership roles, the successful candidate will have experience of managing mass participation virtual events and creating new products. You will be an innovative thinker with the ability to review our existing supporter base, analyse the market environment and identify opportunities for supporter acquisition, engagement and retention.

If you are passionate about the health and wellbeing of our nation, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health and ambulance services, we would love to hear from you. 

Position: Special Events Officer
Type: Full-time (35 hours per week), permanent
Location: Part time office based (MS National Centre, London), part time home-based
Salary: £30,010 - £34,577 per annum plus excellent benefits
Salary Band: Band E, Level 1
Department: Special Events

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’re looking for an experienced, confident and articulate Events Officer to help support our successful Special Events programme.

We’re delivering some of the most exciting Special Events in the UK and we’re seeking a talented and enthusiastic individual to join us as Special Events Officer.  

Our programme of events has grown rapidly over the past few years and is focused on delivering high quality and high profile fundraising and cultivation events, for a philanthropic and corporate audience. The programme includes both small and large scale events, with a previous event raising £1 million net. We have worked at venues such as the Southbank Centre and St Paul’s Cathedral.

We work with Event Committees, celebrity supporters and a highly committed Appeal Board to deliver events, which brings together high-profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Wednesday 17 March

PLEASE PRESS THE HOW TO APPLY BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

We would be grateful if you could complete the equality and diversity monitoring form and submit it with your application.

No agencies please.

A Children's Charity in Central London are looking for someone to come and manage their Virtual Events in response to Covid19

Client Details

A Children's Charity in Central London, offering an Interim Remote role to Work from Home

Description

Assist with the overall management and delivery of virtual fundraising challenges to deliver and grow income for the charity

Manage virtual challenge Facebook groups, engaging with posts, responding to queries, creating posts and providing first-class supporter care

Managing spreadsheets, supporter orders, stock levels, order amendments, ad-hoc requests and postage queries

Welcoming new supporters through Facebook fundraisers

Assist with campaign and income coding

Prepare communication journeys for new supporters and load them onto e-comms platforms

Working with the wider team and the Line Manager, develop and implement marketing plans and budgets for virtual challenges

Prepare and manage advertising campaigns across social media platforms

Manage suppliers, printers and designers, and work with other external providers as required

Work closely with the Engagement Team to maximise PR opportunities around virtual challenges

Ensure all supporters receive an unforgettable experience through exceptional supporter care at every touch point they have with the charity

Ensure all supporters receive prompt thanking and acknowledgement of their fundraising efforts. This will include data preparation and all aspects of fulfilment

Evaluate campaign success and produce key learning's for future use, with particular focus on the analysis of online advertising

Keep abreast of the events market, trends and best practises - making recommendations for future challenges as opportunities arise

Profile

• A levels or Equivalent
• Studying towards Institute of Fundraising or marketing qualification
• A solid understanding and ability to work with Microsoft Excel
• Relevant experience in a busy fundraising, events, sales or marketing environment
• Demonstrable experience of managing digital / online fundraising
• Experience of event planning, delivery (including publicity and marketing) and participant recruitment
• Sound understanding of fundraising practices and a demonstrative ability to analyse results
• Experience of working with charity CRM databases (preferably ThankQ)

Job Offer

£14-16ph & Working from Home

Temporary Virtual Challenges Fundraising Officer, London, Health Charity, £18 per hour via umbrella (In Scope IR35), contract (up to 3 months)

• Are you a challenge events fundraiser with experience in virtual challenge events?
• Do you have a background in virtual-based activities that maximise income generation and supporter recruitment?
• Would you like to work for a leading and innovative health research charity as part of a growing high-performing fundraising team?

I am working alongside a health research charity. They are seeking a talented Temporary Virtual Challenges Fundraising Officer to be lead the delivery of the charity's upcoming virtual-based challenge events.

In this role, you will be responsible for...

• Leading the delivery of the charity's upcoming virtual-based challenge events and help to manage thousands of participants
• Managing virtual challenge Facebook groups and providing first-class supporter care
• Preparing communication journeys for new supporters and loading them onto e-coms platforms
• Supporting the Challenge Events Manager with developing and implementing marketing plans and budgets for virtual challenges
• Evaluating campaign success and providing recommendations for future reference, focusing on the analysis of online advertising

You will be ideally suited for this position if you have…

• A record of delivering successful challenge events
• Notable digital / online challenge fundraising experience
• Experience of working with charity CRM databases (preferably ThankQ)
• Strong relationships building skills
• Excellent writing skills
• Ability to work autonomously

What next?

An appointment is looking to be made urgently, with applications being reviewed on a rolling basis. As such this opportunity is liable to close at short notice so apply now to avoid disappointment! If you wanted to find out more about this Temporary Virtual Challenges Fundraising Officer position, get in touch ASAP on the below:

Tel: 0207 269 6338

Email:

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

Learning, Events and Networks Manager
Part-time (21 hours per week)
£35,000 pro rata (£21,000 actual)

We welcomed over 2,800 people to our events, networks and meetings in the last year, where funders in London were able to share learning, insights and best practice to increase the effectiveness of their work.  But we want to do more.  We have ambitions to increase the impact of our work, and need you to join us to help us to achieve this in the new role of Learning, Events and Networks Manager, leading our work to develop an engaging, inspiring and informative programme of events and network meetings that achieves real impact for funders in London.

This role is crucial to us in ensuring that learning is captured and shared, that the latest insights and developments inform the work of funders, and that action can be taken after our events.  From small roundtable meetings exploring issues in-depth, through to conference events with hundreds of attendees from across our membership, you’ll be ambitious about ensuring that everyone has a positive experience and leaves with learning and ideas that they can translate into action in their own work, whilst also supporting collaborative efforts across the funding community.

You’ll get to work with our 170 member funders from across sectors, who invest in all aspects of London’s civil society and reach all communities.  No two days are the same at London Funders, and nor are two events the same for us – from advice to violence affecting young people, from Barking & Dagenham to Westminster, you’ll be involved in planning events on issues and places that are as diverse as the city we love.

If you’re interested in the role we’d love to hear from you.  You can find more detail in the information pack below, which includes links to where you can find out more about our work and the areas this role will be focused on.  When you’re ready to apply, just submit your CV and a supporting statement (no more than two sides of A4) explaining how you meet the points on the person specification, through Charity Job before 10am on Wednesday 10 March 2021.  We look forward to hearing from you, and to hopefully working with you to make a positive difference to London life through a strong and effective network of funders.

Events Manager

We have a fantastic opportunity for an experienced Events Manager to join a national charity and membership association representing children’s day nurseries across the UK.

Position: Events Manager

Location: Bradley, Huddersfield with the ability to work from home during periods of lockdown

Hours: 37 hours per week with flexibility to allow for some evening and weekend work

Salary: Band C (Salary range £21,865 to £27,352)

Contract: Temporary - maternity cover

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: Monday 8th March 2021

Interview Date: Week commencing 15th March 2021 (via Zoom)

The Role

The Events Manager will ensure quality delivery of events run by the Training Department and will identify and create conditions necessary for the team to reach and maintain high levels of performance. Working with the Senior Early Years Manager, the Events Manager will take responsibility for the co-ordination and management of training events (virtual and face to face), in line with the organisation’s quality processes. The post holder will also manage the training and events team, with support from the Events Officer.

About You

As Events Manager you will have demonstrable experience of events management and administration. You will need strong IT skills in using Microsoft Office packages. Experience of delivering virtual training would be beneficial but training can be provided.

You will also have experience of:

• Database management
• Quality processes
• Line management and supervision of staff
• Developing and monitoring admin processes and systems
• Dealing with external consultants
• Working with financial procedures

A degree in events management or business administration with events would beneficial for this role.  

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

Our client is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Events, Events Manager, Events Coordinator, Special Events Manager, Events Fundraising Manager, Corporate Partnerships, Training and Development Manager, Training and Development, L&D, Learning and Development Manager, Learning and Development Manager, People Development, HR, Human Resources.

Location: Battersea Park
Contract Type: Full Time – 40 Hours per week
Salary: Competitive
Closing date: 07 March 2021

Ref: EV003

Do you want to work for an organisation whose aim is to enrich lives and strengthen communities through leisure and culture? Do you want to use your organisation, planning and communication skills to play a vital role in providing a great service to the local community? If so, Enable Leisure and Culture is recruiting for an Events Production Manager to support our Events team.

Reporting to the Senior Events Production Manager, the Events Production Manager will be responsible for the research, development, design, production and delivery of allocated events including Summer in Battersea Park, Silver Sunday, Armed Forces Day and Remembrance Day. The Events Production Manager will also be responsible for working with the Senior Events Production Manager to deliver Battersea Park Fireworks and any other events produced by the Events Team as a whole. 

The role will focus on developing and delivering the current Summer in Battersea Park series and expanding it into other parks. Summer in Battersea Park is a summer family-friendly festival with different events each weekend including live music, food, children’s activities, sports and cinema screenings, and so much more.

The Events Team are a very busy, creative, tight knit group of vibrant professionals who strive to challenge and innovate wherever we can. We are a team of “yes” people who work tirelessly to deliver our events to the highest standard and pride ourselves on going the extra mile. We are a supportive team and have a flexible and collaborative approach to our work.

Why should you join Enable Leisure and Culture?

· 25 Days Annual Leave

· Flexible Working

· Pension Scheme

· Eyecare Vouchers

· Free Gym membership

· On-site shower facilities* certain places

· Season Ticket Loan

· Cycle to Work scheme

· Employee Assistance Programme

· Weekly fruit basket

· Staff Treats

· Weekly Wellbeing Hour

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. 

Applications will close one minute before midnight on 07 March 2021.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Should you have a disability and require any additional support or if you have any questions regarding the above role, please contact us.

Due to Covid-19 and until further notice, we are currently operating digital recruitment and on-boarding processes. The role is full time and based primarily in the Events Office in Battersea Park. During the pandemic, this role will be based mainly from home with the option to come to the office a few days a week.

Reference ID: EV003

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Project CATE (Community Action to Thrive & Enable) is a 12-month pilot service to provide a specialist outreach service in Bedfordshire to work with wider partners as part of the Conditional Caution Pathway. Its purpose is to help bridge the current gap in providing much needed access into current provisions and enabling engagement for a complex and extremely hard to reach group of vulnerable women and ensuring they remain engaged.

During this 12-month fixed term contract, the Specialist Women’s Support Coordinator (SWSC) will receive referrals from You Turn Futures and wider partners, to offer additional trauma-informed wraparound support coordination and all the expertise and specialist knowledge of SIG Penrose in supporting vulnerable women who:

• have a history of drug and/or alcohol misuse
• a history of offending or who are at risk of offending
• are at risk more widely from exploitation

Working with the Service Manager and Senior Management Team, you will support the implementation of this new pilot service, identifying potential issues and proposing solutions. You will adopt a strength-based, non-judgmental approach with the clients you support, whilst also being vigilant on identifying and managing risks, including safeguarding of vulnerable adults and children.

To be successful in this role, you will have proven experience of working with women in a residential or outreach setting and/or with women with multiple and complex needs. You will be passionate and motivated to help vulnerable people make positive and lasting changes to their lives and a belief that everyone can turn their life around regardless of past or present circumstances.

Key Responsibilities:

• Provide support to ensure that the pilot service is delivered in line with contractual requirements, and all contractual and legislative requirements are being met.
• Ensure that all Service Users have appropriate recovery and support plans completed in a timely fashion and are monitored and reviewed at regular intervals or as required
• Have a proactive approach to rehabilitation, resettlement, recovery and safeguarding practice and ensure the methodology of Psychologically Informed Environments is adhered to and implemented across the service.
• Support and encourage Service User Involvement and Engagement locally and at the wider organisational level initiatives.
• Provide support in the planning and maintaining the Service’s budget and report on budget variances including the use of service user’s engagement budget, and collection of outstanding invoices.
• Support the Service Manager in building and maintaining close links and good relationships with local community groups and representatives ensuring that the local partners have a good understanding of the purpose and working of the scheme.

Experience Required:

• Minimum NVQ Level 3 in Information, Advice and Guidance or equivalent
• Experience of working with vulnerable individuals who may have mental health issues / substance misuse / learning disabilities / challenging chaotic behaviours
• Working knowledge of supporting women with multiple needs
• Understanding and support in harm minimisation
• Experience of working with women and/or women’s services
• Excellent interpersonal skills with the ability to build effective relationships, demonstrate empathy and be non-judgemental,
• ICT competency and experience of Case Management Systems
• Ability to monitor, analyse and report on large volumes of data
• Experience of identifying and managing risk
• Ability to Multi-task, prioritise and organise self and workload.

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• Life Assurance

A Children's Charity in Central London are looking for someone to come and manage their Virtual Events in response to Covid19

Client Details

A Children's Charity in Central London, offering an Interim Remote role to Work from Home

Description

Assist with the overall management and delivery of virtual fundraising challenges to deliver and grow income for the charity

Manage virtual challenge Facebook groups, engaging with posts, responding to queries, creating posts and providing first-class supporter care

Managing spreadsheets, supporter orders, stock levels, order amendments, ad-hoc requests and postage queries

Welcoming new supporters through Facebook fundraisers

Assist with campaign and income coding

Prepare communication journeys for new supporters and load them onto e-comms platforms

Working with the wider team and the Line Manager, develop and implement marketing plans and budgets for virtual challenges

Prepare and manage advertising campaigns across social media platforms

Manage suppliers, printers and designers, and work with other external providers as required

Work closely with the Engagement Team to maximise PR opportunities around virtual challenges

Ensure all supporters receive an unforgettable experience through exceptional supporter care at every touch point they have with the charity

Ensure all supporters receive prompt thanking and acknowledgement of their fundraising efforts. This will include data preparation and all aspects of fulfilment

Evaluate campaign success and produce key learning's for future use, with particular focus on the analysis of online advertising

Keep abreast of the events market, trends and best practises - making recommendations for future challenges as opportunities arise

Profile

• A levels or Equivalent
• Studying towards Institute of Fundraising or marketing qualification
• A solid understanding and ability to work with Microsoft Excel
• Relevant experience in a busy fundraising, events, sales or marketing environment
• Demonstrable experience of managing digital / online fundraising
• Experience of event planning, delivery (including publicity and marketing) and participant recruitment
• Sound understanding of fundraising practices and a demonstrative ability to analyse results
• Experience of working with charity CRM databases (preferably ThankQ)

Job Offer

£14-16ph & Working from Home

This role is an exciting opportunity to use your experience in the Events and Brand Support Officer role to make a difference in the field of health care research.  

Knowledge Translation (KT) is essential in achieving Cochrane’s vision and maximizes the benefit of the work of our global contributors. The Cochrane Knowledge Translation Strategy (KT Strategy) elaborates on Strategy 2020’s fundamental commitment to the dissemination, use and impact of Cochrane evidence.

This role will lead on supporting, developing and implementing Cochrane’s annual marketing and events calendar, to lead and coordinate Cochrane’s organizational virtual events in 2021 as well as preparations towards 2022’s events including Cochrane’s Toronto Colloquium hosted by Cochrane Canada, 11 - 14 September 2022, along with supporting brand and event activities of Cochrane’s Groups.

We are looking for a self-motivated and highly organized individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.  

Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information. An understanding of Cochrane’s work and health research more generally is an advantage, but not essential.

Chief Executive Officer

Salary: £45 – £50,000 per annuum

Hours: 35

Contract: Full time (but will consider part-time, flexible hours and job share)

Annual leave: 30 days

Pension: 5.6%

We are recruiting a new CEO to join our team.

We are a vibrant, forward thinking law centre co-located in Hammersmith Library. We have a strong reputation locally and nationally for providing people in need with legal advice and representation and campaigning on access to justice issues.

The law centre was established in November 1979 to assist those most vulnerable and disadvantaged to access their legal rights, to promote social inclusion and reduce homelessness and poverty. These goals still remain at the core of our vision to uphold equality and social justice.

We have a 40-year history of providing an excellent service to the community. Our patron is Lady Hale, retired president of the Supreme Court.

Closing date for applications is 5pm on the 20th March 2021

Wirral Ark is looking for an experienced, proactive innovator as its new Chief Executive to help us both consolidate and build upon our current provision. Your experience might come from the charity, homelessness or housing sectors – but it is your personality that will be important to us.

The overall purpose of the role is to work with the Chair, Board and staff to maintain a clear and compelling vision for the organisation whilst effectively delivering our mission to reduce the impact of homelessness on the Wirral.

The new CEO will also be responsible for growing our business by developing an asset base and services that can help the organisation achieve its strategic objective to become substantially independent from government income streams in the medium to long term.

History of the charity 

Wirral Churches’ Ark Project, known as Wirral Ark, is a registered charity that exists to provide accommodation for the homeless, under the MainStay framework, as well as providing support and guidance for individuals to secure long-term accommodation.  We offer services throughout the region. 

We started life in 1991 as a temporary shelter. The service was set up by the Wallasey Council of Christian Churches with the aim of offering emergency accommodation for those who found themselves homeless.

Wirral Ark has evolved enormously over the years and now offers a whole range of support provision for homeless people. These include isolated people with mental health or substance problems, current and ex-offenders, former rough sleepers and people who are begging or street drinking. 

Through our work, we have become experts at working with, and supportively housing, people with complex problems – for example, people with severe mental health problems, a lifelong alcohol addiction, very challenging behaviour, or a combination of these and other issues. Our support pathway is designed for people with particularly complex needs. Its function is to help them into securing a permanent and sustainable home which they will remain in.

New leadership

Wirral Ark has undergone a significant period of growth in the last 4 years, increasing turnover from around £875K in 2017 to £1.2M in 2020, with a budget for around £1.3M in 2021.

Wirral Ark has successfully diversified its income during this period. It has done so in a climate of continuous cost cutting of welfare and homelessness support - both at a local and national level. The income of the charity is derived largely from Wirral Borough Council and primarily from  its Supporting People Contracts and Housing Benefit. Wirral Ark has targets to grow its own independent income from fundraising activities and the creation of income streams derived from its subsidiary, the Wirral Ark Trading CIC.

We believe this strategy is putting Wirral Ark into a robust position and will gives us a strong platform to further improve and build rounds our services. There are several important aspects of the work for Wirral Ark are still under development. We are now looking for an excellent leader to take us to the next level.

The charity have a stakeholder pension open to all employees satisfying the auto-enrolment criteria with employees currently contributing 5% and the charity 3%. Other options could be negotiated within the package.

To apply, please download the attached application form and job pack - including application guidance notes, person specification, job description and other key information.

Job Title:                      Mass Participation Assistant (Virtual Challenges) 

Hours:                          35 per week 

Salary:                         £24,290 per annum

Type of Employment:  Fixed Term Contract until the 31st December 2021

Dept and Location:     Supporter Experience and Engagement, Dual Location 

Line Manager:             Project Manager - Mass Participation (Virtual)

 MAIN PURPOSE OF THE JOB 

To provide a high level of administrative support across the Virtual Events Portfolio. You will support the Mass Participation Project Manager (Virtual challenges) with the delivery of the virtual events portfolio, providing stewardship to Facebook participants as well as general team support. You will work with a high level of accuracy and attention to detail. 

You’ll be responsible for stewarding our supporters and for supporting, the setup, stewardship and financial reconciling for our virtual events programme. 

 ROLE FOCUS

 Administrative Support

• Ensure Mass Participation information and coding on the Database is up to date and accurate.
• Ensure all Mass Participation (virtual) information on briefing documents and documents used by other teams is up to date and accurate.
• Monitor stock levels for challenges and ensure supporters receive their kit, liaising with Supporter Care to resend out stock.

Supporter Care

• Responsible for stewarding supporters on virtual events programme.
• Managing virtual challenges inbox, ensuring supporters get accurate and timely responses.
• Maintain accurate supporter records on CARE database in line with GDPR regulations.

Income and Finance

• Process and track team expenditure, raising purchase orders and liaising with Finance to ensure invoices are paid.
• Ensuring income is coded correctly to the virtual events programme.

Relationships

• Develop excellent working relationships with Supporter Care, Corporate, Community and the Marketing and Communications teams in order to ensure the successful delivery of the Virtual Events programme.
• Develop good relationships with supporters of the charity to achieve high average gifts, high remittance rates and long-term support.
• Working with Mass Participation Project Manager (Virtual challenges) to manage relationship with moderation agency, answering any questions moderation agency might have.
• Liaise and negotiate with external suppliers to maximise potential net income for the charity and ensure our supporters receive a high level of customer service.

OTHER DUTIES

• Ensure all fundraising activities meet with the Fundraising Regulator and GDPR requirements.
• Build strong relationships with other departments to maximise opportunities for the charity.
• Undertake any other duties that are commensurate with the post as requested by your Manager.
• Carry out the duties of post in accordance with Teenage Cancer Trust’s policies and procedures.

DISCLOSURE AND BARRING CHECKS 

This role will have access to the CARE database which contains details of those we support and therefore is subject to a Basic Disclosure check. 

KEY RELATIONSHIPS 

• Internal - Mass Participation team, Supporter Care, Community, Corporate and Marketing & Communications Teams.
• External - Event suppliers, moderation agency, online fundraising platforms and supporters.

Person Specification

Essential Criteria

Experience

• Experience of providing support to a busy team.
• Experience of working in a customer care role.
• Some experience of processing expenditure/ payments.

Knowledge and know how

• Awareness of the Mass Participation market.
• Basic understanding of marketing techniques.

Skills

• Excellent attention to detail.
• Accuracy.
• High organisational skills.
• Proven ability to manage a number of diverse relationships.
• High level of interpersonal and communication skills.
• Self-supporting administratively - ability to develop own work routines, priorities and manage deadlines.
• Excellent time management skills and ability to meet deadlines.
• Ability to work under pressure.
• Ability to work as part of a team and on your own initiative.
• Ability to adapt.
• Computer literate: Microsoft Word, Excel and PowerPoint.

Personal Qualities

• Driven and motivated to achieve targets and goals.
• Creative, innovative and enthusiastic with the ability to inspire and motivate others.
• Positive approach to problems - solutions orientated.
• Confident and outgoing with an approachable, professional personality.

Values 

• Commitment to the philosophy and ethos of Teenage Cancer Trust.

Preferred Criteria 

Knowledge and know how

• Knowledge of a relationship database.
• Knowledge of charity law.
• Knowledge of Mass Participation market.
• Knowledge of Health & Safety best practice.
• Knowledge of health and safety and risk assessments.
• Knowledge of risk assessment processes.

Skills

• Accurate and proficient writing skills, able to adapt writing style to different audiences.
• Research, evaluation and monitoring skills.

How to Apply
Please apply by clicking the ‘apply ’button below. Don't forget to complete a supporting statement to accompany your CV which sets out how you meet the requirements of the role. 

Closing date:              11th March 2021 

1st Interview Date:    17th March 2021 

2nd Interview Date:   22nd March 2021 

We are committed to working towards ensuring Teenage Cancer Trust is a diverse and inclusive place to work. We welcome applications from everyone regardless of race, age, gender, ethnicity, sexual orientation, faith or disability.

At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance.In line with our safeguarding approach this role is subject to a DBS check (Disclosure and Barring Service).