Challenge events manager jobs

This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.

The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.

Key Responsibilities

• Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
• Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis  translating findings into evidence and policy recommendations
• Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
• Produce timely, citable evidence for policy influence  including drafting briefings, consultation responses and evidence submissions on fast turnaround
• Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
• Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
• Capture and develop case studies from DSP schools and the wider Difference network

About The Difference

• Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.

About You

Essential

• Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
• Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
• Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
• Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
• Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
• Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
• Shared values with The Difference and personal commitment to improving life outcomes for young people

Desired

• Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
• Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
• Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
• Lived experience or insight into the school experiences of marginalised young people
• Experience of working in or with schools, multi-academy trusts or local authorities
• Existing relationships in education research, policy or sector organisations

Please see the attached Job Description for full role details and person specification.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.

About The Role

This is an opportunity for a 6 month maternity cover to shape the future direction of fundraising at the Royal British Legion in a role that blends strategic thinking, commercial awareness and collaboration across a large and ambitious directorate. As one of two Product Strategy Managers, you’ll take ownership of developing clear, insight-led strategies across a varied fundraising portfolio, helping teams understand where the biggest opportunities for growth sit and how different products can work together to create stronger audience engagement. Working across areas such as Regular Giving, Lottery, Legacy, Events and Philanthropy, you’ll play a key role in influencing how products are positioned, prioritised and developed for the future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys operating at both a strategic and operational level, someone who can take complex information, audience insight and market research and turn it into practical, actionable plans that people can get behind. You’ll be confident building relationships with stakeholders across multiple teams, challenging existing ways of working and bringing people together around a shared direction. This role would suit someone who is naturally curious, commercially minded and comfortable working in a fast paced environment where priorities evolve and collaboration is essential. You’ll also have the opportunity to help shape new processes, improve ways of working and become a trusted expert within the directorate on product strategy and portfolio development.

Alongside the strategic focus, this is a role with real variety and visibility. You’ll work closely with senior colleagues across Acquisition and Development, Planning, Data, Market Research and Innovation, influencing how fundraising products are used across the supporter journey and helping ensure audiences are engaging with the right propositions at the right time. It’s a fantastic opportunity for someone with strong product strategy experience within the charity sector who wants to step into a highly collaborative role with genuine scope to influence future growth, bring fresh thinking to an evolving function and help shape how a major national charity approaches fundraising strategy moving forward.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.

Salary: £48,524 p.a.

Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits:  a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget

Reporting to: Director of Operations

Application deadline: Sunday 19th July, 11.59pm

Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026

This role requires that you are resident and have the right to work in the UK

About NEON  

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?” 
 

Purpose of this role

This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:

• owning NEON people and operations  policies and ensuring they are understood and applied consistently and equitably across the organisation;

• guiding staff through people processes;

• overseeing the smooth running of operations  systems across the organisation.

What you’ll be doing: 

1. Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.

2. Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.

3. Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.

4. Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.

5. Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.

6. Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.

7. Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.

8. Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.

9. Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.

10.  Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.

11. Play an active part in the whole NEON team, contributing to organisation-wide plans

Who you are: 

• HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.

• Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.

• Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.

• Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.

• First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.

• Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.

• Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.

• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion

• An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you. 

Weston Park Cancer Charity is here to face cancer with you.  Our services, advice and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre.  It’s our job to care in every sense for our patients and their families.  Our help is free, and we’re here for you, together every step.

What you do

Main purpose of post

This is an important role in the fundraising team which is responsible for identifying, developing, and converting opportunities to generate income to achieve Weston Park Cancer Charity’s strategy. This role will support the Senior Corporate Partnerships Manager to secure income generation through corporate organisations. It carries an income target aligned to the grade of the post holder, within an overall corporate income target of over £400,000 per annum.

You will be expected to understand Weston Park Cancer Charity’s unique offer, the needs and priorities of our corporate partners and be capable of taking our propositions and clearly shaping them to create mutual value for the communities we support and our partners.

Key Responsibilities

 · Responsible for an income target of which aligns with the grade of the post, contributing to an overall corporate income target of over £4000k pa.

· Delivers income growth through gifts from corporates, workplace fundraising and public facing corporate donations.

· Support the Senior Corporate Partnerships Manager in developing and implementing a comprehensive corporate partnership strategy which is data driven and demonstrates strong ROI.

· Develop and deliver concepts and ideas, from early discussion through to detailed proposals, working with colleagues across the charity. 

· Contribute to maximising sponsorship of our key programmes such as Big Purple Bus and Grant-Giving for cancer research and other initiatives.

· Write detailed, accurate and compelling bids and proposals that clearly articulate how Weston Park Cancer Charity are the preferred choice to meet the partner and project objectives for Charity of the Year or long-term strategic partnerships.

· Work with our events team to promote opportunities for corporate partners to support the annual events programme e.g. tables at events , team challenge events

· Succinctly communicate the impact of our work, ensuring it inspires and clearly matches the requirements of potential corporate partners and major donors.

· Be a key interface for external corporate enquiries and act as an external ambassador, undertaking significant networking across the region and representing the charity at key meetings and events.

· Be responsible for the management of an agreed number of accounts, providing excellent relationship management.

· Ensure that the resource and capability exist to deliver partner/funder requirements and proactively identify and seek to fill any gaps.

· Ensure we collect detailed and continuous feedback so that we learn from experience and effectively evaluate both successful and unsuccessful funding proposals and initiatives.

· Develop and maintain a prospect pipeline that is realistically capable of meeting agreed income targets and reflects both the strategic priorities of Weston Park Cancer Chairty and the external funding priorities of our corporate partners

· Maximise Corporate Social Responsibility (CSR) opportunities, work place fundraising and volunteering, and Gifts in Kind.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

·Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Corporate Fundraising Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you

· You have proven experience of growing income and achieving income targets from corporate partnerships, ideally in a health charity environment.

· You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer

· You understand that income growth comes from inspiring with impact and excellent relationship management

· You thrive working collaboratively in a team which is driven to achieve whilst being supportive and rooted in our mission

· You have strong interpersonal skills which you use to inspire people about the cause and how their support can make a difference

· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity

· Support and encourage harmonious internal and external working relationships

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

How to apply

Closing date:Wednesday 8th July 2026

Interview date: Thursday 16th July 2026

Application format: Please complete the Expression of Interest form for roles which are ring-fenced as part of this restructure process. Please ensure you give strong evidence, with examples where possible, of how you meet the person specification (the Qualifications, Experience, Knowledge, Skills and Attributes listed on the previous page).

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff.  All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format.

Community Builder (Community Development) – Leeds 

People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change

Salary: Up to £33,995 per annum   

Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.

Contract Type: Permanent

The Opportunity

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities. 

This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive. 

If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you. 

About The Role  

As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement. 

This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer. 

A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them. 

In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate. 

You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks. 

This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact. 

What a Typical Two Weeks Might Look Like 

Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required. 

To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached. 

Please note this is for illustration only and will vary depending on community needs and priorities. 

About You  

We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive. 

You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change. 

You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) – an approach focused on building on the strengths, skills and connections already present in communities. 

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact. 

Please see the job description for more details.  

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 23rd July 2026 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

Are you an organised, proactive Communications and Events Specialist who wants to use your skills to support a mission-driven organisation working to end violence against women and girls?

FORWARD is a leading African women-led organisation working to end violence against women and girls, including FGM, child marriage, domestic abuse, and faith-based abuse.

As the Communications and Events Officer, you will be working alongside the Executive Director & the Fundraising Manager. You will be self-motivated, proactive and passionate about increasing our influencing capacity to promote dignity, equality and wellbeing, while supporting FORWARD to live our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income. 

About the Role
The Communications and Events Officer will be responsible for communication working closely with the Executive Director & the Fundraising Manager to advance FORWARD’s mission by using communications as a tool for social change. This role will deliver FORWARD’s communication and events, working with colleagues to shape narratives to challenge harmful norms, and amplify the leadership and voices of African women and girls.

You will work across the organisation to develop powerful, ethical and impactful stories to help influence policy, engage donors and the public and mobilise supporters. You will be required to translate complex and sensitive issues into communications that are accessible, culturally competent and rooted in a survivor-centred approach. You will ensure FORWARD’s traditional and digital presence is maximised. The role will support campaigns and fundraising to build a sustainable base and help contribute to long-term systemic change.

We are looking for someone who:

· Is experienced in a communications role

· Is highly organised and able to manage multiple priorities

· Has excellent communication and writing skills

· Has strong understanding of communications as a tool for social change, movement building and advocacy

· Has experience managing social media channels and growing engagement across platforms

· Has experience supporting or coordinating events (online and in person), including logistics, promotion and post event reporting

· Is able to work independently and take initiative

· Shares our commitment to gender justice and the rights of African women and girls

Experience in the charity, voluntary, or social justice sector and experience using content management systems (CMS), email marketing tools, and analytics platforms with knowledge of UK policy and public discourse relating to VAWG, migration, racial justice or women’s rights would be an advantage.

Why work at FORWARD?
We are a values-driven organisation committed to equality, dignity, and wellbeing. We encourage creativity, collaboration, and continuous learning, and we are committed to building a diverse and inclusive team. We offer flexible working, generous annual leave, a pension scheme, Employee Assistance Programme, and opportunities for training and professional development.

How to apply

Please submit your CV and a separate supporting statement specific to this position by the application deadline below.

In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Your covering letter should include:

•  Why you would like to work for FORWARD?
•  Why this particular role interests you?

Please use the Job Description and Person Specification information in the application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered.

If this opportunity sounds exciting to you but your experience, skills or qualifications don’t match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit.

FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. In order to help ensure that our policy is working well please complete an Equality and Diversity Monitoring Form and submit with your application.

If you would like to discuss any aspect of the role or the application process please get in touch and we would be delighted to discuss any queries you may have.

Application deadline:  9th July 2026

Interviews: Week commencing 27th July 2026

We are looking for an experienced and driven fundraiser with strong leadership skills to play a pivotal role in contributing income for Moya Cole Hospice. This is an exciting opportunity to lead, engage and inspire a committed fundraising team across a range of disciplines.

You will grow support through motivating the team to give excellent stewardship of supporters, effective promotion of fundraising initiatives and building a strong and sustainable volunteer network within the community. You will be passionate about engaging supporters and empowering your team to maximise opportunities that make a real difference to the patients and families we care for.

Working collaboratively across the organisation, you will liaise closely with communications and trading colleagues and build strong relationships with staff across all hospice sites. You will partner with the Fundraising Appeals & Operations Lead to ensure robust administrative and financial processes underpin activity, and work alongside the Innovation & Digital Fundraiser to keep approaches relevant and forward-thinking. With the opportunity to deputise for the Head of Fundraising when required, you will be at the heart of our fundraising success, helping to safeguard and grow vital income streams that support the hospice’s essential work.

Job Title

Fundraising Manager

Location

Cross-Site

Salary

Hospice Band 6 – £39,959 – £48,117 pro rata (Competency Based Framework)

Hours

Full Time – 37.5 Hours Per Week

Contract

Fixed Term – 12 Months

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses. We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

The Role

The Fundraising Manager will: 

• Manage a team of fundraisers to deliver growth and diversification of fundraising across community, corporate, events and philanthropy income streams
• Deliver Income in line with the budget as agreed with the Head of Fundraising
• Work closely with the Fundraising and Communication team to ensure activities are maximised.
• Deliver inspiring team meetings, workshops and training to develop the skills of the fundraising team.
• Ensure effective use of the organisation’s fundraising database by all staff to provide effective information and comply with regulatory requirements.
• Build relationships with key internal and external stakeholders.
• Attend networking events and meetings with potential donors
• Promote effective management of the health and safety of all staff and volunteers involved in fundraising activity, including the preparation of risk assessments
• In conjunction with the Innovation and Digital Fundraiser facilitate the testing of new platforms for fundraising which will increase and sustain income and the visibility of hospice fundraising within communities.
• To work with non-fundraising teams across the hospice to ensure promotion of fundraising activity, excellent supporter care and knowledge of hospice activities.
• To work closely with the Communications team to ensure that supporter stories are shared with the wider public and community events are promoted effectively.
• To plan work to inform and facilitate the achievement of the budget and maintain thorough record keeping in line with Moya Cole Hospice and Fundraising Regulator policies and guidelines.

Requirements

The Fundraising Manager will have: 

• Educated to degree level or equivalent relevant experience; substantial practical fundraising experience is essential
• Significant, hands-on experience of delivering successful fundraising across multiple income streams in the UK charity sector (including community, corporate, events and philanthropy), with the capability to lead across all areas
• Proven track record of leading, motivating and developing teams, including effective management of people processes, to deliver strong results
• Demonstrate strong IT capability, including Microsoft 365 (particularly Outlook, Teams, OneDrive, Excel and PowerPoint), with the ability to produce high-quality progress reports and presentations
• Experience of using Raiser’s Edge or similar CRM systems to support fundraising activity, data management and reporting
• Manage budgets effectively, including forecasting, financial performance monitoring and income planning
• Proven ability to analyse and interpret data, produce performance reports, and use insight to inform decision making and drive income growth, including developing robust strategic business cases and reporting to senior stakeholders
• Fully conversant with legal and regulatory requirements relating to fundraising, including the Code of Fundraising Practice, data protection and information governance, ensuring compliant and ethical practice
• Lead the recruitment of staff and oversee the effective recruitment, engagement and management of fundraising volunteers
• Ability to travel independently as required for the role, including cross-site working and attending events
• Work collaboratively with other members of the fundraising team and wider hospice for the benefit of supporters and the hospice
• Be highly motivated and have the ability to work autonomously
• Take initiative and make decisions.
• Demonstrate energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Build strong relationships with individuals and key stakeholders
• Demonstrate excellent team working skills
• Manage workload under own initiative with support of Line Manager
• Show commitment and motivation to the purpose of the hospice
• Be creative and innovative using technology to maximize income opportunities.
• Demonstrate a commitment to equal opportunities and diversity
• Show a flexible approach to work and be able to work out of hours as required

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 3rd July 2026

Interview date: 14th July 2026

Community and Events Fundraiser - Events Fundraiser

My Name’5 Doddie Foundation

At My Name’5 Doddie Foundation, we want to change the world. We believe motor neuron disease is not incurable. It’s just underfunded. 

Building a community is at the heart of everything we do. Every conversation and every person has the potential to be a part of that community and bring us closer to a world free of MND 

As our Events Fundraiser you will be crucial to achieving this. We’re looking for a passionate fundraiser who can turn local energy, events, and ideas into real impact.

You will be a crucial part of a dynamic team, working closely with our Senior Planning and Supporter Income Manager within the fundraising team. You will be a first point of contact for mass participation fundraising enquiries, build meaningful and lasting relationships and actively seek fundraising opportunities. 

Our ideal candidate will have experience in relationship building with some fundraising, volunteering or events experience. You will have excellent communication and organisational skills, the ability to work in a fast-paced environment and be dedicated to improving people’s lives.

Job Description

The post holder will be the first point of contact and lead for third party mass participation activities and work within the fundraising team on other events as needed to assist in the delivery of our events programme. The broad responsibilities will be:

• Plan and oversee our growing third-party mass participation programme, alongside the Senior Manager
• Own the stewardship plans for everyone joining Team Doddie in one of these events, to make sure they love every minute of their challenge
• Build and maintaining strong fundraising relationships
• Work with our mass participation participants to help them achieve their fundraising targets.
• Help with the delivery and development of an exciting and busy events programme. 

Key Responsibilities

Supporter-facing

• Providing outstanding supporter care as the key contact for fundraising event enquiries at the Foundation.
• Building strong networks and relationships with supporters to increase long term repeat support.
• Ensuring Foundation stewardship processes are followed throughout the supporter journey.
• Attending events to represent My Name’5 Doddie Foundation when appropriate.
• Deliver various event projects across the UK including but not limited to our presence at Great North Run, Edinburgh Marathon, Leeds Marathon and Loch Ness Marathon. 

Operational

• Manage and maintain all mass participation registration platforms.
• Working with the Senior Planning and Supporter Income Manager to organise and deliver our presence at various non-mass participation events e.g. Melrose 7s
• Help with the creation of marketing plans for our events programme. 
• Work with the Fundraising Administrator to create and send fundraising packs in a timely manner. 
• Maintaining the Foundation’s supporter database and keeping their details up to date.
• Maintaining the fundraising calendar of activities and tasks.
• Create detailed event plans and conduct risk assessments. 
• Set up and de-rig event equipment.

Supporter and Internal Comms 

• Work with Communications team to co-ordinate regular social media activity and PR stories.
• Actively seek new third-party event opportunities for the Foundation. 
• Work with our third-party suppliers and maintain good relationships with them. 
• Ensure the CRM system is updated to maximise learning and supporter experience.

Skills and Experience

Essential 

• Minimum 1 years’ experience in fundraising and/or event delivery.
• Experience using fundraising platforms e.g JustGiving, Enthuse, Give As You Live. 
• Driver’s licence and access to a car.
• Excellent verbal and written communication skills.
• Proficient in use of Office 365 including Excel and Word.
• Experience using customer/donor databases.
• Experience in a customer service role.
• Excellent inter-personal and communications skills.
• Experience working in a busy, diverse team.
• Effective at building relationships with people
• Natural problem solver with the ability to prioritise and manage multiple tasks.
• Ability to use own initiative.
• Ability to manage time effectively.
• Comfortable to work with minimal supervision, but as part of a team.
• Professional and hard-working team member with a positive and collaborative work ethic.
• Desire to learn and develop a career in fundraising.

Salary – £27k-£32k

Duration – Full-time – 2 years fixed term

Annual Leave – 25 days (plus 8 days bank holiday)

Working Hours – 37.5 hours per week. Some weekend work will be required.

Location – Flexible. Hybrid if near to Edinburgh, but home-based also considered

About My Name’5 Doddie Foundation

Our vision is a world free of MND. We will leave no stone unturned in the relentless pursuit of this goal as we fund, guide and enable the smartest, most efficient MND research to catalyse a cure for motor neuron disease.

Since we were founded in 2017, we have committed over £23.5 million to world class MND research, funding dozens of research projects across our four funding programmes. This is only possibly through the generosity and determination of our supporters.

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand 
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance related communication.

Person Specification

Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems
• Excellent communication and relationship-building skills, able to coordinate across teams and externally

Desirable Criteria

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing the organisation externally
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work

Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.

At the heart of our work is our vision:

#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.

And our mission:

We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.

The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry, Solihull and Warwickshire.

Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.

The main responsibilities of this role are:

Main Responsibilities 

Relationship Management 

• Lead and manage relationships with partners and support the development of local partnerships and networks that drive collaboration across relevant sectors. 

• Lead or support the development of place-based partnerships that align multiple agendas across sectors and advocate for the benefits of physical activity.

Project Management 

• Lead Think Active-managed initiatives, ensuring aims are clearly defined, delivered on time and within budget, and aligned with organisational values. 

• Use data and insight to co-design, deliver and evaluate projects and initiatives. 

• Produce clear performance reports, reporting against SMART goals and targets.

Financial Management 

• Take responsibility for diversifying Think Active's income streams in line with the business development plan, operating within funding guidance and financial procedures. 

• Manage project budgets, including forecasting, monitoring income and expenditure, and submitting financial reports. 

Demonstrating Impact 

• Track and report progress through case studies and evaluation processes that evidence the impact and value of Think Active's work. 

Marketing and Communications 

• Build brand visibility by strategically managing partnerships and contributing to Think Active's wider marketing and communications activity. 

• Help position Think Active as a leading voice in health, wellbeing, and physical activity through innovative partnerships and initiatives. 

PERSON SPECIFICATION

Qualifications

Essential Criteria

• Relevant degree, professional qualification or equivalent experience in business, health, sport, physical activity or a related field.

Desirable Criteria

• Project management qualification

Knowledge

Essential Criteria

• Knowledge of local and national strategies and policies relating to sport, physical activity and health promotion.

• Knowledge of current trends and innovations in sport and physical activity participation and promotion.

• Knowledge of the barriers facing the least active members of society and the benefits of physical activity.

• Knowledge of the local community and key stakeholders across Coventry, Solihull and Warwickshire.

Desirable Criteria

• Knowledge of safeguarding and protecting children and vulnerable adults in sport.

•  Experience of leading and managing people, including setting and reviewing work programmes, providing clear direction and demonstrating the behaviours required to achieve agreed standards.

Experience

Essential Criteria

• Proven experience in partnership development or a comparable role within a sport, physical activity, health, charity, non-profit or similar setting.

• A track record of delivering successful individual, team and partnership outcomes.

• Experience of developing, managing and nurturing relationships with partners and stakeholders.

• Experience of drafting, implementing and reporting on strategic development plans and policies in partnership with stakeholders and communities.

• Experience of planning and managing budgets, including meeting the requirements of funding agencies or partner organisations.

Desirable Criteria

• Experience of fundraising and grant applications.

• Experience of event planning and delivery.

Skills and Abilities

Essential Criteria

• Ability to successfully lead, project manage and motivate individuals and project teams.

• Well-developed written and verbal communication skills, with the ability to motivate, persuade, negotiate and influence others.

• Strategic thinking, critical thinking and sound decision-making skills.

• Ability to work independently and manage a broad portfolio of projects, partners and budgets, balancing competing priorities and deadlines.

• Ability to promote and champion equality, diversity and inclusion, demonstrating a fair and ethical approach in all situations.

• Ability to effectively network and collaborate with internal and external stakeholders.

• Professional, supportive and able to maintain confidentiality at all times.

• Ability to reflect on performance, welcome feedback and commit to continuous professional development.

• Competent in Microsoft Office applications, including Word, Excel and PowerPoint.

• Strong presentation and facilitation skills, with the ability to deliver workshops and group sessions.

• Ability and willingness to travel across Coventry, Solihull, Warwickshire, the West Midlands and nationally, and to work occasional evenings, weekends and public holidays as required

Desirable Criteria

• Ability to develop and implement effective partnership strategies.

• Demonstrates resilience, professionalism, flexibility and a supportive approach.

ABOUT THINK ACTIVE

Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.

Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here

 

BENEFITS OF WORKING FOR THINK ACTIVE

• Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.

• Agile and flexible working, with a blended approach to home, office, and remote working.

• Enhanced maternity, paternity, and sick leave policies.

• Contribution to the cost of eye tests.

• Commitment to professional development and training.

• Cycle to Work Scheme.

• Life Insurance cover

 We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.

We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.

Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION

The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.

Key internal relationships include the Head of Supporter Engagement and the Fundraising Management team.

The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter Engagement activities.

The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.

The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.

ABOUT YOU

You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.

You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.

The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.

Please refer to the job description for more information on this role. 

Please note - we are only accepting direct applications for this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager 

Location: Romford, please note that this location does not have step free access

Salary: £34,400

Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. 

About the Role

We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. 

You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

What we are looking for:

• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Mental Health Foundation is recruiting for 2x Events & Community Officers to support the fundraising team based at our London office. One position is permanent and one is fixed term maternity cover for 12 months.

Deadline: 5pm on Sunday 28th June
Location: London
Salary: Starting at £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full-time (32 hours a week)
Contract type: 1x permanent role and 1x fixed term maternity cover (same location, salary & hours for both)

This exciting role will support the delivery of the agreed Events & Community Fundraising strategy, building relationships with supporters across a range of events and activities, and supporting them with their fundraising goals.

What does the role involve?

• Take full responsibility for all aspects of a portfolio of individual events.
• Provide the best service possible to event and community fundraisers via fundraising and training advice in writing, by phone, e-mail, text, website forums, pre- and post-event receptions. This includes creating, updating and managing the full stewardship journeys for bigger fundraising events.
• Taking the lead responsibility for the planning and implementation of virtual fundraising challenges as and when required.

What skills, knowledge and experience are we looking for?

• Demonstrable communication skills both written and verbal (face to face, incoming and outgoing, phone calls, basic copy for on- and offline activities)
• Demonstrable understanding of using online platforms for fundraising and/or marketing
• Proven experience working within fundraising and/or marketing

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website.

Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Sunday 28th June and we are unable to accept late applications. Interviews are planned for w/c 13th July.

Please indicate your preference for either the permanent role or fixed term maternity cover in your application form.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!