Change manager jobs in south harrow, greater london

Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.

As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.

In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

What We Are Looking For: 

We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:

•  Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
• Sound knowledge of UK Charity SORP and charity sector financial practices.
• A critical eye for reviewing accounting transactions and ensuring accuracy.
• Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
• Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
• A self-starter mentality with the ability to work independently as well as within a team.
• Excellent organisation, efficiency, and attention to detail.
• Confidence in mentoring and sharing knowledge to support others’ professional development.
• Strong problem-solving abilities and a solution-focused approach.

Why Join Us?

You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of Women for Women International, visit our UK website or follow us on social media. 

To apply please complete our online application form.

Closing date for applications is Sunday 13th July 2025, Midnight

You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line. 

2nd Interview  will be on Thursday 24th July 2025 and will be in person at our Head office London.

These dates cannot be changed so if applying please hold them in your diary.

£40,500 - £44,100 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is a unique chance to play a pivotal role in driving impactful external communication strategies that support High Value, Philanthropy and Partnerships teams. As a key player in the Strategic Communications, Campaigns and Brand team, you’ll enable the integration of high value fundraising activities into wider organisational communications, inspiring action to fund life-saving initiatives that help men navigate prostate cancer.

Supporting the Head of Strategic Communications, Campaigns and Brand and our senior Business Partner in embedding and developing our business partnering model. A major part of the role will be enabling the integration of High Value Fundraising activity into the wider communications plan to enhance results from our communications.

You’ll work closely with our Philanthropy, Corporate Partnerships and Appeal teams to help plan and deliver inspiring communications that support our fundraising strategy. From pitching proposals and event promotion to major appeal campaigns, you’ll help build strong relationships with major donors and partners. You’ll also make sure high value fundraising activity is joined up with our wider communications and campaigns to grow fundraising revenue, support our community and improve outcomes for all men affected by and at risk of prostate cancer.

Please note this role is known internally as Communications Business Partner (High Value Fundraising).

What we want from you

You’ll have proven expertise in communications business partnering, with experience in philanthropy, major appeals, high value or partnership fundraising. Working within our Strategic Communication team, you’ll have a strong understanding of campaign planning tools like OASIS and a solid grasp of PR, social media, and integrated marketing strategies. You’ll have exceptional communication and stakeholder management skills, with the ability to simplify complex information for diverse but tailored audiences.

A natural collaborator, you’ll be skilled at building trust and acting as a strategic advisor to senior leaders, product owners and cross-functional teams. Your talent for influencing, coaching and motivating others will help deliver ambitious, organisation-wide results. At ease managing multiple complex projects, you’ll thrive in a fast-paced environment, confidently balancing competing priorities while maintaining high standards and meeting tight deadlines.

If you thrive in a collaborative environment and want to play a key role in driving fundraising success, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

Make a meaningful impact through people focused change and engagement.

​

Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? If so, we’d love to hear from you.

We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.

Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.

​

About the Contract​

• 12 month fixed term contract
• £38,000 to £42,500 per annum depending on experience plus benefits
• Full time (35 hours per week)
• Hybrid working - linked to our Ewell (Surrey) office with home and office working
• Office based working encouraged as a minimum of 2 days per month
• We are passionate about flexible working, please talk to us about your preferences.
• Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.

​

About the Role​

• Lead change engagement – Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
• Engage and connect – Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
• Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference.
• Create compelling communications – Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
• Build capability – Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
• Champion collaboration – Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members – to keep engagement aligned with our values.​

Full job description available here. ​

About You:​

To be successful in this role, you’ll need:​

• Experience managing change and engagement projects, ideally across complex organisations.
• Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
• A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
• Excellent written and verbal communication skills, able to adapt tone and style.
• Comfortable managing multiple projects in a fast-paced environment.
• A proactive, well-organised and solutions-focused approach.
• Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.​

Why Join Us?​

At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.​

Working at Samaritans​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive ​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application ​

We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.​

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 3 July 2025, with video interviews currently scheduled to take place w/c 7 July – or earlier, if suitable applications are received before the closing date.​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!

Are you our new Grants Manager?

• Are you committed to defending human rights and human dignity, and interested in issues affecting marginalised and excluded people?
• Are you passionate about social justice and believe in the agency of people to create change?
• Do you have a personal and/or professional connection to one or more of our priority areas, and experience or understanding of grant making?
• Are you emotionally intelligent and able to form and develop strong working relationships with a range of individuals and groups?

If so, then you might be the right person to join the AB Charitable Trust at this exciting time.

Our priorities and approach

• The human rights framework
• The criminal legal system
• Migrants, refugees and people seeking asylum
• Access to justice

The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rights and does not diminish dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.

Our journey

The Trust was founded 35 years ago to promote and defend human dignity. Since then, we have given over £47m to organisations, and this year we will spend some £10m. We have significantly increased our grantmaking over recent years and intend to continue on a trajectory of growth. This role will join us as we look to the longer term future and begin to develop a new strategy that will build on all that is being achieved through our current strategy, which ends in 2027. 

We are excited by the future and are fortunate to have a modest but growing budget which is expected to reach £15m by 2027. But we are realistic about the challenges involved. The areas we work in are highly politicised and the need is ever increasing, which is why it is important that we attract candidates who are able to help us navigate these waters and who can contribute to maximising our impact at this critical moment. 

About the role and you

The key purpose of this role is to:

• Effectively manage a portfolio or grants across all of our priority areas
• Work closely with the team, grant holders and Board members, developing strong and supportive working relationships
• Contribute to the development of our new strategy and be committed to our values and share our aspirations around best grantmaking practice

The new Grants Manager will need to be genuinely interested in grantmaking in our priority areas and will have the curiosity to learn and develop new areas of knowledge and expertise. You will need to be able to demonstrate a passion for the work of small, grassroots organisations, have emotional intelligence and strong communications skills, and also be genuinely excited about joining our team. 

This could be the right opportunity for a range of potential candidates. We value the knowledge and expertise gained through lived experience of social injustice alongside sector experience. We’re not looking for a seasoned grant maker but you will need to bring commitment to our work and vision, demonstrate experience of seeking to bring about change on tough issues, and have experience of one or more of our priority areas. 

If you would like to have an informal discussion about the role then please contact Allyson Davies, who is advising on this appointment.

We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.

Fixed Term Contract - 12 months

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

Purpose of the role:

The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.  

Key responsibilities:

Programme Development and Delivery

• With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
• Working with the Head of Comms to design and plan the launch of the new programme to applicants
• Working with the Head of Fellowship to design a support package for applicants into the programme
• With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.

• Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors

• Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
• Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications

 Sector Relations & Networking

• Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
• Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
• Systematic promotion of Fellows into these sectors.

Creation of Engagement Content

• Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
• Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
• Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
• Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
• Writing engagement materials such as case studies for a wide range of sectors and issues.

• Filtering Fellows’ surveys for case studies and other material.

Post-learning support for the community of Fellows

• Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
• Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
• Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
• Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
• Supporting the Engagement Director with the biennial Awards Ceremony for Fellows

And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.

Person Specification 

Qualifications

Degree level or equivalent transferable skills

Skills and Experience

• Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
• Experience working in or with the voluntary, community, or social impact sectors
• Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
• Experience of designing and facilitating events, workshops or convenings
• Proven experience of relationship management, including with partners and advisory groups
• Demonstrated ability to conduct desk-based research, synthesis and programme scoping
• Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
• Understanding of knowledge exchange, learning dissemination and post-programme support
• Experience of supporting communities or individuals to maximise their impact
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
• Excellent organisational and prioritisation skills
• Comfortable working independently and collaboratively across functions
• Commitment to equity, diversity and inclusion in programme design and delivery

TCF Competency Framework for Personal Development 
 

Role Specific Responsibility

• Innovative in approach.
• Trains and supports others to develop their skills.
• Aligns best practice on process.
• Delivers change and operational strategy through collaboration and using coaching where appropriate.
• Strategic focus on all team outcomes.

Quality & Efficiency

• Drives results-oriented work.
• Holds a realistic view of results, while nurturing team potential.
• Provides clear accountability to team members, and leads by example in performance management.
• Uses forward planning to meet appropriate deadlines.
• Solves complex problems with a strategic approach.

Communication

• Influences and persuades stakeholders at all levels.
• Resolves misunderstandings and conflicts through thoughtful communication.
• Delivers complex information in an easily understandable way.
• Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.

Problem Solving

• Thinks creatively to solve complex problems.
• Balances multiple factors, such as costs, time, and resources, when solving problems.
• Anticipates potential issues and proactively addresses them.

Teamwork

• Resolves team conflicts and keeps the team focused on common goals.
• Takes on a leadership role within a team when needed.
• Builds strong relationships across teams and departments.
• Demonstrates leadership in driving team performance.

Leadership

• Leads larger teams or complex projects, ensuring alignment with organisational goals.
• Develops and implements strategies to improve team performance.
• Provides mentorship and coaching to others within the organisation.

Decision-Making

• Makes decisions in complex or high-pressure situations with limited information.
• Demonstrates sound judgement and considers the long-term impact of decisions.

Stakeholder Management

• Develops and maintains strategic relationships that contribute to the success of the organisation.

Change Management

• Leads the delivery and manages significant change initiatives, ensuring smooth transitions.

Strategic Thinking

• Develops and implements strategies that align with long-term goals and objectives.
• Analyses trends and data to make informed strategic decisions.

Interpersonal Skills

Handles difficult conversations with empathy, showing respect for diverse perspectives

Working for The Churchill Fellowship 

• Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office) 
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 week paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution 
• Enhanced maternity, paternity and adoption leave and pay. 
• Employee Assistance Programme
• Life Assurance 
• Bike purchase salary sacrifice scheme (Cycle2Work) 

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible.  The successful candidate will ideally start in August 2025.

Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.  Our office accommodation is accessible throughout.  

About the role:

At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.

This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.

At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.

Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Leadership that inspires confidence, compassion, and accountability.
• A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
• Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
• A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
• Strong partnership skills and the ability to advocate for clients within complex systems.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate which leads the policy influencing and thought leadership activities within the homelessness sector and beyond.

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

The policy team works to ensure we represent the voice of our members across all our strategic influencing. This is a dynamic role in which you’ll oversee policy activity, build relationships with our members, service providers, local authorities, civil servants, parliamentarians, and other key strategic stakeholders, and drive forward the visibility and impact of our policy work. You will be responsible for line managing the Policy Managers alongside the development and advancing of our policy positions. You will work across the team and with colleagues across the organisation to support the delivery of influencing campaigns and activity. This role is pivotal to achieving our vision of ending homelessness.

The successful candidate will be an excellent project manager, have strong communication and relationship building skills, experience in policy development, and knowledge of the current policy context in relation to homelessness. If you want to be at the forefront of change – this is the right job for you.  Visit our website for full details of the role and how to apply.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 13th July (11:59pm)

Likely interview date: Wednesday 23rd July

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We are looking for an experienced person to contact employers to generate job opportunities for unemployed Fellows, manage the relationship with the employer and ensure that vacancies generated are properly serviced, and to network with businesses and other organisations to promote the work of Making The Leap to secure job opportunities for our young people.

Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders. 

The foundation was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The academy was launched in 2020 and is the home for all the charity's scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

The organisation are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the academy activities are seamlessly executed end-to-end. Successful candidates for these roles will demonstrate excellent hands on administration expertise, and from a project management perspective a clear ability to plan, manage and deliver a portfolio of programmes.  You will also demonstrate experience of change management and process improvement, playing a pivotal role in transforming business processes.

Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.

As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.

The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations, working together to make sure that the relationships and sex education (RSE) young people get is right for them. We influence national policy, are a respected voice in the media and contribute to ground-breaking research on RSE. By working in partnership with young people and training educators who work with some of the most marginalized young people, we know what changes are needed to make RSE the best it can be. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. The Communications Manager will be a new role, working closely with the CEO and staff team, enabling us to realise the ambitions of our strategy.

We are seeking to appoint someone with a depth and breadth of communications skills. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. Your ability to lead and deliver our communications functions will enable us to platform young people, engage with a diverse range of professionals and communicate effectively to stakeholders including funders, government, Parliamentarians and the public.

This is an incredible opportunity for a communications specialist to bring your creativity and skillset to a thriving, innovative and highly respected national charity. This will be a rewarding role, with huge potential to grow your management and leadership skills to empower others and to make a difference to the lives of children and young people.

We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.

Funding has been secured which provides scope for extension of the fixed term contract. 

KEY DETAILS

DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information. 

Refer to document attached (visible once you click 'Apply'). 

Job title: Operations Manager 

Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.

Salary: £32,400 to £36,000 depending on experience

Contract: 12 months with potential/possibility of extension

Reports to: Church Leadership Team (Ministers and Trustees)

Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)

Closing date and how to apply:

8.30am on Friday 18th July 2025.

FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED. 

Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

ABOUT THE CHURCH

We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.

Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer. 

OUR ETHOS – GUIDING VALUES AND IDEALS

We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.

With this in mind, we want to reflect God’s love and character in our values and actions.

OUR VALUES

• We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
• We build relationships on love, compassion, and mutual respect.
• We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
• We seek to reflect God’s generosity, integrity and honesty in business.
• We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
• We believe leadership is servant-hearted, and all are encouraged to take part.
• We seek to express encouragement, forgiveness, and lasting hope.

OUR WORK AND MISSION

Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.

OPERATIONS MANAGER - ROLE RESPONSIBILITIES

The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.

This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.

A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.

The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.

They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.

Leadership:

• Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
• Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
• Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
• The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.

Building Management:

• Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
• Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
• Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
• Provide the Trustees with regular building management reports.

Compliance and Legal Administration:

Provide effective management, administration, organisation, and compliance with UK laws, for:

• The maintenance of a safe and healthy working environment.
• Safeguarding, equality and inclusion.
• HR matters including safe recruitment, induction, training and employee development.
• GDPR
• Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
• Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
• Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
• Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
• Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
• Keep administrative records. Provide reports for the Trustees.

Administrative Services and Support:

• Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
• Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
• Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
• Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.

Financial Oversight:

• Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
• Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
• Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.

Provide financial oversight, management, and support for:

• Venue ministry finances, pricing and strategy
• Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
• Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
• Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.

PERSON SPECIFICATION

Essential Personal Skills and Characteristics:

• A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
• Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
• Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
• Attention to detail
• Time-management
• Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
• Excellent communication skills and interpersonal skills with a wide range of people.
• Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
• People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
• Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
• Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.

PREFERRED WORK EXPERIENCE

Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.

Preferred leadership experience – preferably in a church or other Christian organisation:

• The ability to contribute to the management decision making process.
• Understanding of the church and charitable sector.
• Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
• Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.

Other preferred areas of experience, skill and understanding:

• Operations and building management.
• Administrative and operational support,
• Human Resources, including employment laws, practices, and administration.
• Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
• General church administration, organisation and communications.
• UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
• Safeguarding administration and understanding of training requirements at a team leadership level.
• Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
• Venue management.
• Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
• Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
• Education: Bachelor’s degree or equivalent experience in the work environment.
• Holds a UK driving licence.

This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.

EQUALITY, DIVERSITY AND INCLUSION

Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.

We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.

As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.

Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:

A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.

They need to:

Be an active member of Westbourne Grove Church.

Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.

Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.

This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.

Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.

Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.

Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.

If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.

TERMS AND CONDITIONS AND HOW TO APPLY

The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.

Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.

In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.

Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.

Your cover letter should include:

1. Why you would like to work at WGC generally and this role specifically;

2. Why you think your skills and experience make you a good candidate for this role;

3. Describe how your Christian faith informs your life and actions

4. When you could start the job if you were to be offered it.

Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Thank you.