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Top job
Closing in 6 days
Scleroderma & Raynaud's UK, Blackfriars (Hybrid)
£25,000 per year
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and Raynaud’s.
Posted 3 days ago
Top job
NHS Southampton Hospitals Charity, Southampton (On-site)
£20,330 - £21,777 per year
NHS Hospital Charity
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HARP, Southend's Homeless Charity, Southend-on-Sea (On-site)
£22,461 - £24,798 per year
Seeking an experienced Payroll and HR Assistant to join our team, if this is you, apply today!
Posted 3 days ago
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Dogs Trust, Shoreham-by-Sea (On-site)
£29,000 per year + £1,000 regional weighting allowance + benefits
Posted today
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HARP, Southend's Homeless Charity, Southend-on-Sea (On-site)
£20,750 - £22,461 per year (pro rata for part time position)
Join us to use your skills in finance and accountancy to support a cause that you are passionate about
Posted 6 days ago
Top job
Closing in 7 days
Teenage Cancer Trust, W1T, London (Hybrid)
£27,166 per year
Posted today

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HARP, Southend's Homeless Charity, Southend-on-Sea (On-site)
£25,294 - £27,927 per year
Passionate about vintage, second-hand & sustainable goods? Experience of managing in retail? You could be our next Head of Charity Shops!
Posted 3 days ago
Closing in 7 days
I CAN Charity, EC1V, London (Hybrid)
£22,353 - £23,485 per year
I CAN are looking for a process-oriented Accounts Assistant to manage the day-to-day fulfilment of orders.
Posted 1 day ago Quick Apply
University Hospitals Birmingham Charity, Birmingham (On-site)
£21,000 per year
Fantastic opportunity to gain experience within admin/fundraising in a hospital charity...
Posted 1 day ago Quick Apply
Association of Medical Research Charities (AMRC), London (Hybrid)
£25,000 - £28,000 per year
Posted 1 week ago Quick Apply
Ambitious about Autism, Isleworth (On-site)
£17,620 - £20,041 per year
Posted today
UCLU, WC1H, London (On-site)
£25,715 - £29,088 per year
The Retail Marketing Assistant will support the Marketing & Partnerships Manager in the operational delivery of marketing campaigns.
Posted 1 day ago
Aerospace Bristol, Bristol (Hybrid)
£21,000 per annum FTE (pro-rata for part-time)
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Page 1 of 60
Blackfriars, Greater London (Hybrid)
£25,000 per year
Contract, 6 Months OTE, Full-time
Actively Interviewing
Job description

We exist to improve awareness and understanding of these conditions, to support those affected, and ultimately to find a cure.

We work to deliver activities across four key themes: Empowerment, Awareness, Healthcare and Research. We believe that our work across these areas will bring about real and lasting change for people living with Scleroderma and Raynaud’s.

We are now at a very exciting point in our organization’s journey towards ensuring that no one has to have their life limited by Scleroderma and Raynaud’s. As part of this, we are now looking for a driven individual with strong project and stakeholder relationship skills to help us deliver our support and services offering to our community of people living with Scleroderma and Raynaud’s.

We are looking for an administrator to join us to help deliver key functions across the organisation.

Job Purpose

  • Maintain essential administrative functions and effective enquiry handling/Customer Support.

Key Relationships

Internal: Staff, Line Manager, Senior Management Team, and Trustees.

External: Fundraisers, Members, Volunteers and Supporters.

MAIN DUTIES AND RESPONSIBILITIES

Administrative Support

  • Respond to all customer contacts across phone and email.
  • Support fundraisers, donors and supporters by working closely with the Income Generation Team and sending relevant information when required.
  • Communicate effectively with all customers and provide a high level of customer service across a broad range of supporters.
  • Resolve customer complaints appropriately within guidelines and resolve to a level that encourages loyalty from our supporters.
  • Provide feedback to the relevant departments where issues have been raised in response to customer feedback and escalate outstanding issues to the relevant Manager.

Operations

  • Diligently capture supporter data to build the knowledge base and ensure a 360 profile of supporters is developed and maintained.
  • Process supporter transactions using the CRM system.
  • Assist the Fundraising team as required to ensure donors receive the appropriate thank you messaging.
  • Ensure all donation administration is accurately assigned, ensuring that high standards of financial and donor records are kept, the supporter database is maintained and all activities are conducted in line with the current legislation relating to charitable activities and SRUK policies.
  • Provide general day-to-day administrative support for SRUK office.

Diary management

  • Provide administrative support to the senior management team.
  • Setting team-meeting dates, preparing agendas and record keeping.
  • Diary support to the SMT as needed.

Other Duties

  • To be prepared to be away from home overnight, as the job reasonably demands.
  • To undertake any other works as could be reasonably expected.

We will interviewing suitable candidates quickly.

More about Scleroderma & Raynaud's UK

We are Scleroderma & Raynaud's UK (SRUK), the only UK Charity dedicated to improving the lives of people with Scleroderma and R... Read more

Posted on: 01 July 2022
Closing date: 10 July 2022 at 00:00
Tags: Admin

The client requests no contact from agencies or media sales.