Charity administrator jobs in washington d c, district of columbia

We’re looking for a motivated and friendly Administrator / PA to support our Senior Leadership Team (SLT) – including the CEO, Head of Services, and Head of Advice – with day-to-day administrative tasks and office coordination.

This is a fantastic entry-level opportunity for someone who wants to develop practical workplace skills while contributing to meaningful work that supports refugees and people seeking asylum

What you’ll be doing:

• Booking meetings and managing diaries for SLT
• Taking notes during internal meetings and sharing summaries
• Keeping digital files and records well organised
• Supporting general office duties like printing, supplies, and reception cover
• Assisting the legal team with basic admin (filing, data entry, document prep)
• Learning internal systems through hands-on training

What we’re looking for:

You don’t need previous admin experience – we’ll support you with training and mentoring. We're looking for someone who is:

• Friendly, helpful, and organised
• Willing to learn and take initiative
• Comfortable using a computer (or happy to be trained)
• Interested in refugee rights, social justice, or the charity sector

Why this role matters:

This role helps keep our leadership and office running smoothly so we can better support the people who need us most. It’s also part of our commitment to creating accessible, meaningful roles that build experience and confidence in the next generation of changemakers.

You'll be joining a mission-driven team where your values matter and your contribution is truly valued.

�� Ready to apply?
We’d love to hear from you – especially if you’re just starting out in your career and want to grow with purpose.Please submit a Covering Letter and CV using the apply button. 

Administrative Assistant (Volunteering)

UK-Wide

£25,859 per annum (pro rata for part time hours)

Ref: 42REC 

Part Time: 30 hours per week – happy to talk flexible working

Base: Hybrid working from any Sustrans UK Office

About the role

A rewarding new opportunity has arisen to join Sustrans as an Administrative Assistant. This is a pivotal position providing essential support to volunteering initiatives delivered across our UK-wide charity, helping to foster stronger, more connected communities and create lasting positive change.

You will play a key role in managing data and systems, coordinating the volunteer journey process, and providing effective liaison and administrative support.

You will provide administrative and systems support, while ensuring the effective distribution of information, guidance, and resources to colleagues, volunteers, and external stakeholders.

We offer true hybrid working, a flexible mix of working from home and occasional travel to any of our UK office hubs.

About you

You will be competent in data management, with the ability to run reports, manipulate data and be adept at using Customer Relationship Management systems.

As a highly organised individual, you will demonstrate meticulous attention to detail and possess the ability to identify and rectify data anomalies with accuracy and efficiency.

You will demonstrate strong time management skills, with the ability to effectively plan and prioritise your workload to meet deadlines.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 28 August 2025.
• Interviews will take place via MS Teams on the 8th or 9th of September 2025.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles).  We are happy to discuss job share or part time working if preferred.

The roles are fully remote, with some attendance at team away days and conferences/meetings where required.

Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles.  If you wish to apply for a particular role, please state your preference in your intial cover letter. 

If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.

We are seeking a compassionate, organised and trauma-informed Volunteer Experience & Stewardship Coordinator to help take our volunteer program to the next level and to support the HR Manager bring the HR and organisational administration functions together at an operational level.

This hands-on role will be key to refining and enhancing our volunteering pathway — strengthening each stage from initial onboarding and induction, through to active engagement, and finally to a positive and supported offboarding. You’ll ensure the volunteer experience is consistent, meaningful, and deeply aligned with our organisational values and the motivations of those who generously give their time. 

A core focus of the role will be co-producing clear and purpose-driven volunteering roles in collaboration with current volunteers and internal staff teams. You will champion a culture where volunteers are supported, valued, and empowered — and where their voices actively shape how we deliver our mission. 

This is a newly created position is also to reflect the growing HR needs of the charity as the workforce expands.

Another core focus of this role will be to build and nurture relationships all of levels. This will include support to ensure the efficient and effective HR administration, from recruitment, onboarding, offboarding and drafting letters. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

For the full job description and contact details if you wish to speak to anyone about the role, are in the attached recruitment pack.

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please click apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 24th August 2025 

First round interview date (virtual): w/c 1st September 2025 

Second round interview date (in-person): w/c 8th September 2025 

About the team

This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.​

The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years. ​

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.​You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About this role

This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.

​​The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.

​We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.

Key responsibilities

Team Support

• Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
• On-site support at events as required.
• Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.​Manage incoming enquires quickly and professionally. ​
• Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.

Salesforce

• Be the point of contact for creating Salesforce reports to help drive fundraising activity.
• Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
• Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
• Support the creation and development of individual dashboards to help track and increase fundraising.
• Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.

Donor engagement support

• Assist with research on donors and prospects.
• Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
• Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
• Support with the preparation of templates and collateral such as presentations and donor communications.
• Proofreading of applications, reports and external communications.​Write briefs for senior colleagues in advance of donor meetings.
• ​Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.​

Person specification

Essential:

• Proven experience of working in an administrative role within the charity sector.
• Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.​
• Experience of supporting the processing of donations and financial management systems. ​
• Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
• A continual focus on improving service to donors, both internal and external.
• Excellent written communication skills. ​
• Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.​
• Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
• Excellent analytical and data reporting skills.
• Excellent PowerPoint and presentation skills.​
• Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.​
• Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
• Excel skills would be a benefit.​
• Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 26th August 2025.

Interviews

1st interviews will take place on Monday 1st September 2025.

2nd interviews will take place on Thursday 4th September 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.

We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.

As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.

This is a 12 month fixed term contract.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We're Hiring: Team Administrator/Volunteer Coordinator

£32,000- 35 hours per week

Dress for Success Greater London is seeking a dynamic and highly organised Team Administrator/Volunteer Coordinator to join our small, passionate team.

If you're a self-starter who thrives on taking initiative and loves creative problem-solving, this is the perfect opportunity for you to make a real difference in the lives of women across London.

About the Role

As our Team Administrator/Volunteer Coordinator, you'll be the backbone of our St James' Park office. You will be responsible for ensuring the smooth daily operation of the charity, providing essential administrative support, and playing a key role in recruiting, training, and supporting our incredible team of volunteers.

You’ll be an integral part of a small team, so the ability to take ownership and lead on tasks is crucial. We're looking for someone with exceptional interpersonal and communication skills who can build strong relationships with both our beneficiaries, donors and our volunteers.

Key Responsibilities

* Managing daily administrative tasks to keep the office running efficiently.
* Serving as the primary point of contact for our volunteers.
* Coordinating volunteer schedules, training sessions, and events.
* Recruiting new volunteers and fostering a supportive and engaging volunteer community.
* Supporting the wider team with various projects and initiatives.

Who We're Looking For
* A proactive self-starter who doesn't wait for direction.
* A creative problem-solver who can find innovative solutions to challenges.
* An initiative-taker who is always looking for ways to improve our processes and impact.
* Someone with excellent interpersonal and communication skills to build rapport and inspire others.
* A person who is passionate about empowering women and committed to our mission.

This is a full-time, permanent position based in our office in St James' Park. If you are ready to use your skills to empower women and drive real change, we would love to hear from you.

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

Senior Administrator Officer

Location: Based at one of our Centre 33 Hubs (Ely, Cambridge, Huntingdon, Peterborough, Wisbech) with regular travel across all 5 hubs.

Salary: £28,000 to £31,000

Hours: 30/35 hours per week, working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

An exciting new opportunity has arisen for a Senior Administrator Officer to work within the Central Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.

The purpose of this role is to support and lead a team of Service Delivery Administrators to ensure that every young person receives the service they deserve when contacting us. This includes smooth, friction-free processes, warm and useful communications and coordinated teamwork. Additionally, to ensure that the Service Delivery Leadership Team receives administration support via inbox/diary/rota management, effective systems, and general support to enable them to lead an effective and productive team of counsellors and project workers. 

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 8th September 2025

Interviews will be held week commencing 15th September

We’re looking for a proactive and organised individual to become a key part of our small friendly team at the Faculty of Forensic & Legal Medicine. This newly created role offers the chance to make a real impact and grow within a respected organisation.

The Naval Children’s Charity provides financial and holistic support to children and families around the UK.  We work closely with other charities, have our own team of caseworkers and use an external Armed Forces group case management system, Mosaic, run by SSAFA as well as a bespoke internal database of our beneficiaries, Beacon and a platform called Lightning reach to receive applications.

The role of Database Administrator is to provide the lead on the handling and management of all internal data for the Charity, the development and use of the Charity’s internal database Beacon and to provide administrative support to the Charity, ensuring that all records are maintained and updated in a timely fashion.  Other data administrative support as required. 

Specifics of Role

· Reports to the Head of Finance.

· Works closely with the Senior Leadership Team (SLT), caseworking team and the Office Administrator.

· To lead on the continued development of Beacon, the Charity’s internal database:

o Ensure data remains consistent across the database.

o Test and set up new applications/fields, customise existing applications/fields and make them fit for purpose

o Facilitate data capture, data flow and data outputs.

o Consider both back-end organisation of data and front-end accessibility for end-users

· To lead on training for staff in the operation of Beacon including database user documentation, data standards and procedures.

· Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies.

· With the Office Administrator, to be responsible for all data input into the Charity’s internal database.

· With the Office Administrator to be responsible for all data download and inputs into Mosaic and downloads from Lightning Reach.

· To ensure that all data input is accurate and completed in a timely manner, adhering to monthly and quarterly deadlines.

· To provide administrative support to the SLT, and the wider team as required

· To provide data reports from the internal database as required by the SLT.

· With the Office Administrator oversee the distribution of the charity’s resources to families and organisations including the Wellbeing Packs

· Such other relevant duties as may be assigned from time to time.

Are you an organised person with an eye for detail and process?  We are recruiting a Finance Administrator to support the smooth and accurate financial operations of the charity, ensuring all transactions are recorded and processed in a timely manner.  You will be part of a friendly team, based in the historic Cathedral offices, working together to ensure that the Cathedral’s resources are managed efficiently and transparently.  The role will be varied and will include working with volunteers to undertaken weekly cash accounting operations; raising sale invoices; posting and reconciling supplier invoices and payments; undertaking weekly bank reconciliations; and maintaining Gift Aid records.

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will be:

• Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
• Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
• Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
• Liaising with referring agencies to improve referral information and the referral process for victims
• Updating and maintaining computerised data bases, case management systems and records
• Working with sensitive, confidential and secure data
• Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in an administrative role and undertaking a variety of administrative duties.
• Experience of working in a client focused service area or setting.
• Experience of providing general office support to a team of professionals.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title: Database Administrator – VAC146

Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)

Salary: £25,000 - £27,000 per annum

Contract: Fixed Term, 12-18 months

Deadline: Monday, 11 August 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Wednesday, 27 August 2025

Location: Leeds Charity Offices with flexibility to work from home

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.

You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.

The person will:

· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.

· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.

· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.

· Assist with monthly financial reconciliation support as needed.

· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.

· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The successful candidate will have:

· Previous experience working with data management using CRM systems.

· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.

· Have an excellent understanding of marketing consent and GDPR

· Have a resourceful and logical mind with great attention to detail and high standards of accuracy

· Be able to think creatively and problem solve using data and strong critical reasoning skills.

· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.

· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.