Charity administrator jobs

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and Intergenerational Dialogue in the Workplace.

We are seeking a Programme Officer to help develop and deliver our programme of activities. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director. The Programme Officer will play a key role in developing and managing our work underpinned by the twin objectives of nurturing young people as ethical leaders and creating programmes that empower others, through dialogue and debate, to tackle the causes and impacts of social division.

Job description

We are seeking to appoint a team player with a background in education or programme delivery,  who is well-organised and an efficient administrator, with excellent inter-personal skills. They must be intellectually curious with strong research abilities, and are confident and articulate communicators. Alignment with our ethos of seeking to address social division through constructive dialogue is essential.

This role will be responsible for managing the delivery of our cohort programmes including currently: Youth & Democracy, Rule of Law, and Gen Z and the City. There is scope for the development of new programme areas, including working with the arts and our public history project, as we respond to contemporary challenges.

Reporting to: Programme Manager

Working closely with: Programme Director, Programme Officer, Communications & Engagement team, Chief Executive, Front of House team

Job Description:

· Work with the Programme team, to design and deliver educational resources, workshops and conferences including our Youth & Democracy, Rule of Law, and intergenerational change programme areas;

· Deliver Exploring Ethics and other Cumberland Lodge workshops as requested;

· Identify potential partners and collaborate with stakeholders related to programme activity;

· Produce funding proposals;

· Produce and/or editing briefing papers and reports when required;

· Produce digital content for online learning and engage regularly with the community engagement platform, including identifying topics, producing webinars and podcasts;

· Act as Duty Officer for 8 weekends (involving, if required, giving welcome talks, leading Exploring Ethics Sessions, and escorting groups to the Royal Chapel). Accommodation is provided on these weekends.

· Attend departmental, staff, and ad hoc planning meetings

· Work with the Communications team to produce website and social media content relating to the Programme.

· Carry out history tours and welcome talks for external guests.

· Carry out other tasks as may be reasonably required to facilitate Cumberland Lodge’s work.

 Other

· Act at all times as an ambassador for Cumberland Lodge.

· In common with all Lodge staff, to work flexibly and to carry out such other duties as may be reasonably required to facilitate the smooth running of the business.

Person specification

You’ll have:

Essential Criteria:

· Undergraduate degree in a relevant social science or humanities discipline;

· Experience working with young people and youth organisations;

· Experience of facilitating group discussion in a learning environment;

· Experience of project and event organisation and management, from inception to evaluation;

· Experience identifying and applying for funding;

· Excellent communications skills, verbal and written, for a range of audiences;

· Ability to build and maintain networks across a range of sectors;

· Ethos of collaboration and team work;

· Experience using a range of IT packages and platforms.

The successful candidate will have a graduate qualification as a minimum requirement, in a relevant social science or humanities discipline, as the role will involve developing programmes with academic content. Working with young people, and experience designing and delivering teaching and/or training material, in formal and/or non-formal education settings, is also an essential criteria.

Desirable Criteria:

· Postgraduate degree in a relevant social science or humanities discipline;

· Conducting research into programme content;

· Design and delivery of online educational material (e.g. podcasting, Arc GIS Storymaps, animations etc).

Hours: 37.5 hours per week

Location: Based at Cumberland Lodge in Windsor Great Park. (Applicants should be aware that Cumberland Lodge is not easily accessible by public transport). 

Hybrid working available, with a minimum 3 days a week in the office.

The role requires flexible working.  There will be some weekend and evening duties, including programme events, facilitating workshops for visiting groups, talks and tours of the Lodge (shared on a rota basis). Accommodation will be provided on site when evening work is required.

Benefits

Annual leave: 33 days including Bank Holidays. The charity is closed over the Christmas period which will be deducted from the leave allocation. Use of a company car for business-related trips.

Pension: Standard Life contributory pension (10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Annualised hours working pattern. Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, includes access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more peaceful, open, and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Officer, please send a CV and a covering letter explaining why you wish to apply and how you meet the criteria.Applications without a covering letter will not be considered.

First Interview Date:  Tuesday 14 October 2025

Second Interview Date: Tuesday 21 October 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

Location (UK): Office Hybrid* - Chesterfield (potential office relocation to central Sheffield in 2026) 
Hours: Full-time, 35 hours per week 
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Willingness to travel to Versus Arthritis offices on occasions (London, Chesterfield, Cardiff, Belfast, Glasgow) 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are seeking a People Business Partner to join our dynamic People Services Business Partnering  team to help make a significant contribution to our goal of making Versus Arthritis a great place to work and volunteer. Our People Services team is dedicated to delivering high-quality, collaborative support to business leaders, ensuring alignment with our business strategy and organisational priorities. 

About the role

Our People Business Partners work in collaboration with senior leaders and managers across the charity to drive and implement positive change. The successful candidate will partner with a designated directorate and will need to demonstrate strong professional and interpersonal skills to build effective working relationships with a variety of key stakeholders, providing expert people management advice and guidance across all people related matters.

About you

To be successful, you must be a solutions-focused experienced Human Resources Generalist with the ability to demonstrate effective business partnering, stakeholder management, coaching and influencing expertise to deliver trustworthy advice and support services to a diverse group of people; helping us to develop and embed a positive, inclusive and high performing workplace culture.  

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience in delivering high quality people management advice and support including effectively managing complex employee relations cases and organisational change programmes. 
• Ability to remain flexible and adaptable, aligning to organisational objectives and culture within a changing work context. 
• Adept at building strong working relationships with a variety of people, including working collaboratively across the People and Culture directorate and the wider organisation. 
• Able to develop a good understanding of stakeholder groups, including their business priorities, challenges and people resourcing needs.  
• Pragmatic and solutions-focused; taking an evidence-based approach, using data and business insights to inform decision making processes. 
• Excellent communicator, along with effective coaching and influencing skills.  
• A strong commitment to equality, diversity and inclusion. 
• CIPD Qualification (Level 5 or equivalent). 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews are expected to take place on: Monday 22 September 2025.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Job Description

About the role

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Caseworker, authorised by the Immigration Advice Authority (IAA), formerly known as OISC. RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in delivering free immigration advice and representation. This is an exciting time to join the team as RMC is expanding its infrastructure following significant growth in staff, activities, and turnover—rising from £776k to £2.8 million in the past five years.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

All Caseworkers (Levels 1 and 2) will be required to carry out the tasks shown below:

Casework and client care:

· To provide one-to-one specialist advice in immigration and asylum area of law

· To provide thorough, professional, high quality and timely casework and advice

· To ensure accurate recording keeping and ensure all necessary and associated administrative tasks are completed

· To ensure case deadlines and key dates are recorded, monitored and actioned in a timely manner

· To conduct all casework and advice in compliance with all IAA regulatory requirements and the IAA code of standards

· To maintain confidentiality in all dealings with clients

Training and development:

· To keep up to date with changes in the law

· To attend training and share learning and good practice with other advisors

· To keep a record of your attendance on training courses

· To provide internal and/or external immigration training when required by management

Teamwork:

· To share casework knowledge and experience within the team

· To mentor, support and/or supervise colleagues on a lower level of IAA regulation

Projects and Engagement:

· To take responsibility for the day to day delivery of specific projects if requested by management

· To deliver presentations and represent RMC at meetings/events when required by management

· To maintain effective working relationships with partners and stakeholders

· To demonstrate a degree of flexibility and undertake tasks not specifically referred to above

Person Specification

Knowledge, Abilities and Skills- essential

· Accredited at IAA Level 1 or 2

· Experience in delivering advice and representation in the field of UK immigration and asylum

· Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees

· Knowledge of most immigration areas, with a good understanding of at least one area such as the EUSS, asylum, human rights or family-based applications

· Commitment to working towards Level 2 accreditation (for IAA L1 advisors only)

· Ability to explain complex information to clients from different backgrounds

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills

· Ability to work independently

· Ability to manage and grow a caseload

· Ability to prioritise and to manage tight deadlines

· Teamwork and Flexibility

· Commitment to equality and diversity

Desirable

· Accredited to IAA Senior Caseworker

· Experience working in the Legal Aid sector

· Experience working in or with the not-for-profit sector

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement

· Educated to degree level or equivalent

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: 07/10/2025

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: £26,994 – £28,922 dependent on experience

Main Purpose of Job

• To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

• To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

• To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

• To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

• To ensure cover for Advice Session Supervisors when needed

• To provide training, guidance and support on client records, telephone channel and quality standards

• To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

• To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

• To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.

• In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

• To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

• You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

• Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

• To undertake regular team meetings in line with the organisation’s quality expectations

• To undertake regular formal supervisions and review meetings

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

• Encourage good teamwork and lines of communication between all staff and volunteers

• Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Research and Campaigns

• To ensure the advice team contribute to the development of social policy in line with our business plan

• To assist with social policy work as required by the organisation

Management duties

• You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

• Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

Keep up to date with legislation relevant to the role, trends, ideas and thinking

• Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

• Identify own learning and development needs and plan to meet them.

Administration  

Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

• Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

• Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

• Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

• Develop and maintain effective admin systems and records relevant to the role.

• Act as key holder and open or close the building when necessary.

• Attend regular internal and external meetings relevant to the role and to services at outreach locations.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

• Identify own learning and development needs and take steps to address these.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

• Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

• Demonstrate commitment to the aims and policies of the Citizens Advice service

• Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

• Attend relevant internal and external meetings as agreed with your line manager.

• Take personal responsibility for your own actions and for sorting out issues or problems that arise.

• Review and make recommendations for improvements to the service.

• Comply with all Citizens Advice information assurance guidelines.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

In addition you must be prepared to train up to do the following:

Debt Advice giving

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use appropriate resources to find, interpret and communicate the relevant information to clients.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

• Be a DRO approved intermediary.

Location: The Baytree Centre, London
Hours: 21 hours per week (working days and times to be agreed)
Salary: £55,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Chief Operating Officer, you’ll play a pivotal role in shaping Baytree’s organisational strategy—ensuring we remain a high-performing, mission-aligned charity. You’ll lead on financial planning and reporting, organisational development, HR strategy and people practices, and efficient day-to-day operations.

This is a fantastic opportunity for a values-led leader with strong technical expertise and a passion for building resilient, people-centred organisations.

Key Responsibilities:

• Finance: Lead budgeting, forecasting, reporting, and financial compliance using QuickBooks and associated tools.
• HR Strategy: Oversee recruitment, employee relations, performance management, and workforce development.
• Operations: Ensure facilities, IT systems, and internal processes are efficient, compliant, and user-friendly.
• Strategic Leadership: Collaborate with the SMT and Board to shape organisational strategy and manage risk.
• Culture & Compliance: Promote a culture of transparency, learning, and accountability while ensuring legal and regulatory compliance.

What We’re Looking For:

• CIPD Level 7 and relevant finance qualification (AAT, ACCA/CIMA)
• Experience producing budgets and managing financial systems
• Strong HR leadership and employee relations experience
• Skilled in operational management and digital systems
• Commitment to Baytree’s mission and inclusive values

Grants Support Officer | Swyddog Cymorth Grantiau

**This is a bilingual description, please scroll down for the English**

**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**

Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.

Swydd: Swyddog Cymorth Grantiau

Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn. 
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
 

Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol

Yngl n â’r rôl

Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.

Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.

Bydd rhai o’ch prif ddyletswyddau yn cynnwys:

• Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
• Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
• Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben

Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.

Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.

Amdanoch chi

Bydd gennych chi:

• Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
• Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
• Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
• Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
• Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
• Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson

Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.

Pam gweithio i’r mudiad

Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.

Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.

Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.

Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.

Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.

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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.

Position: Grants Support Officer

Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum. 
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
 

Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable

About the Role

This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.

The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.

Some of your main duties will include:

• Speaking with potential grant applicants to determine how we may be able to support their activity
• Working as part of a team to complete assessments on grant applications
• Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver

You will also have opportunities to work with other teams and funders.

This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.

About You

You will have:

• Experience using operational systems and processes, including online databases and grant management systems
• Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
• Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
• Good numerical skills with experience working with financial data and using Microsoft Excel functions
• Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
• Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently

The ability to communicate in Welsh is also desirable.

Why work for the organisation

Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.

This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.

The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.

Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.

Applications submitted in the m

Careers and Employability Adviser

We are looking for a Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London Waterloo (twice a week based in East or West London)

Salary: £34,900 per annum depending on experience

Contract: Fixed-term contract until March 2026, with the potential to transition into a permanent post, 37.5 hours per week (Monday to Friday)

Start date: As soon as possible.

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they are coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ADVICE SERVICE MANAGER

Oasis Hub Waterloo

FULL-TIME: 40 HOURS PER WEEK

FIXED-TERM CONTRACT: 12 months

SALARY: £33,422 - £36,691

We have an exciting opportunity for an Advice Services Manager to join our team at Oasis Hub Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to lead a small team and ensure we are delivering excellent advice, in a holistic community setting.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice, as well as supporting development and ensuring best practice across the service.  This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and service development and management.

Key responsibilities. 

· Managing your own caseload of clients, collaborating closely with other team members and volunteers

· Developing innovative solutions to develop and streamline our work, ensuring impact and maximising capacity

· Ensuring compliance and quality control across our casework provision, including obtaining quality standards, creating client feedback mechanisms, and ensuring policy compliance

· Line managing a team delivering client casework

The successful post holder must have:

· Experience providing face-to-face advice

· A willingness to work with people who have multiple and complex needs

· A recognised advice qualification or equivalent experience

· Line management experience

· Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit our website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, please visit our website or apply via Charity Jobs. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Thursday 11th September 2025

Interviews will take place on Thursday 18th September 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 28 September 2025

• First Interview Dates: Week beginning 6 October 2025

About the role

Our Philanthropy team at ClientEarth is growing! Come and join this passionate team and play a key role in building meaningful relationships that power our mission. The Philanthropy team is key to securing unrestricted income and supporting the organisation to achieve financial resilience. You will manage a diverse portfolio of supporters, including trusts, foundations, corporates, and individuals while growing our mid-level giving programme and building a strong pipeline of future donors.

Meet your Manager

In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication. 

Main Duties

• Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £500,000 pa.
• Support with oversight of engagement with supporters ranging from £10,000 - £50,000. Galvanise and coordinate the European Philanthropy team to identify opportunities to uplift giving and ensure all supporters feel valued.
• Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth.
• Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy Team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals and strengthen processes.

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts
• Experience of identifying, cultivating and soliciting prospects
• Experience of raising funds from donors in different geographies
• Ability to write compelling communications materials including fundraising campaigns, donor reports, and proposals
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Project Assistant - Hartlepool

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Assistant - Hartlepool 

(England North) 

£25859 per annum (pro rata for part time hours) 

(Ref: 64REC) 

Part Time 22.5 hours per week – happy to talk flexible working 

Base: The Hartlepool Walking and Cycling Hub 

About the role 

Our Active Travel Hubs in the Tees Valley provide helpful services and interventions to make walking and cycling the natural choice for shorter journeys in the Tees Valley. This is an exciting and ambitious project part of the UK’s largest network of Active Travel Hubs, working together to transform how Tees Valley residents travel for their everyday journeys. 

This varied role would see you working in partnership with the local authority, communities, schools, businesses, volunteers and third sector organisations, to remove barriers to transport, increase levels of public health and wellbeing, and protect our local environment. 

Key responsibilities include: 

• Supporting the planning, coordination, and administration of behaviour change and engagement projects 
• Taking part in community engagement events, meetings, and activities 
• Carrying out basic data analysis and preparing reports for senior team members 
• Responding to routine queries and providing day-to-day support 
• Assisting in the development and preparation of project proposals 

Candidates should be based within the Teesside geographical area with regular travel expected to a nominated hub/office base in Hartlepool. 

About you 

Desirable knowledge and competencies: 

• Awareness of safeguarding principles and their application 
• Confidence in using Microsoft Office applications 

Skills and abilities required: 

• Understanding of project management principles and practices 
• Experience of working effectively as part of a team 
• Strong verbal and written communication skills 
• Proven problem-solving ability with a proactive approach 
• Excellent time management skills, with the ability to plan, prioritise, and deliver work to deadlines 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working 
• Ability to buy an extra week of annual leave (pro-rata for part-time staff) 
• Staff volunteer days 
• 24/7 free, impartial and confidential support service 
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

• Closing date for the receipt of completed applications is 23:59, 21 September 2025.
• Interviews will take place in via MS Teams during the week commencing 29 September 2025 
• We encourage early applications as the role may close ahead of schedule if we receive strong interest. 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

About the role

We’re recruiting for a Head of Retail Operations for our Northern Division. In this role, you’ll be at the heart of driving success within six regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

· Is a natural leader, passionate about creating high-performing teams and building an inclusive culture

· Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success

· Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth

· Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen

· Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the North West, Yorkshire & Humber, North East, East & West Midlands and North Wales.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

· A competitive salary of £59,753 per year

· A company car

· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working

· 25 days’ paid holiday per year, plus bank holidays

· Development workshops & courses, to help build your career

· Comprehensive, personalised induction programmes, tailored to your role when you join us

· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills

· Family friendly policies & enhanced pay

· A competitive pension scheme & life assurance, available to all our employees

· 25% staff discount in all Mind shops

· Access to exclusive discounts at over 160 retailers through our employee savings app

· Employee Assistance Programme

· Cycle to Work Scheme

· Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please check on the Job Description button below.

Individual Giving Assistant Manager

Full time, permanent contract with an option for some hybrid working.

We are Chester Zoo

We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.

The Role – Individual Giving Assistant Manager

The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.

Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).

We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.

They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.

We’re looking for someone who can:

• Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
• Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
• Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
• Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
• Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
• Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
• Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
• Reporting and Analysis: Track fundraising progress and report on KPI’s

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Permanent Contract
• 40 hours per week
• Salary – £30,000 per annum
• Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
• 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
• Pension scheme with generous employer contributions up to 9%
• Healthcare plan and employee assistance programme.
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
• Cycle to work scheme.
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks

Our Requirements

• A demonstrable track-record in individual fundraising and/or high-level customer service
• Experience of using a database to manage and track donor gifts, relationships and pipeline
• The ability to create exciting and compelling fundraising campaigns across a range of different channels
• Skilled in managing and developing a portfolio of funders and meeting fundraising targets
• Experience in developing and building long-term donor relationships
• Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
• Proven experience of delivering consistently high levels of supporter care
• Experience in curating and managing stewardship events
• Experience of prioritising and balancing a busy workload
• Experience of working closely with other fundraising streams

Although not essential, the following would be desirable:

• Strong working knowledge of Individual Giving, fundraising regulations and best practice
• Ability to recognise the needs of differing stakeholders
• Ability to manage varied tasks and workload
• Ability to work well independently and under pressure
• Highly organised with exceptional attention to detail

Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a SENIOR IDVA

Salary: £30,500 - £31,500

Location: Brent Civic Centre and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.

About You:

To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.

How to Apply:

Please attach a copy of your CV and a cover letter with your application via our website.

Closing Date: 5th October 2025
Interviews to take place in early October

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

As a Project Coordinator at Mind of the Student, you support the smooth planning and delivery of our mental health programmes in schools and the community. You’ll liaise with schools and our community partners to schedule workshops, manage logistics, and ensure everything runs to time.

You’ll also help track progress, gather feedback, and keep communication clear and consistent across the team.

We’re looking for someone who is highly organised, proactive, and a strong communicator. You’ll be confident building relationships with a wide range of people, from school staff to volunteers, and you’ll take pride in delivering work that is thoughtful, accurate, and on time.

You should be comfortable managing multiple tasks at once, able to stay calm under pressure, and always willing to pitch in where needed. A genuine passion for youth mental health and making a positive impact in schools and local community centres is essential, as is a flexible, can-do attitude and a willingness to learn and grow within a supportive team.

Before applying, please read through our Application Information Pack.

Good luck with your application!