Charity Events Manager Jobs in Aylesbury, Buckinghamshire

We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming  partnerships with key public and private sector organisations.

About the role

Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals.  The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.

Key responsibilities:

• Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations

• Source and attend in person and remote events to recruit volunteer mentors 

• Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations

• Work with colleagues to deliver on mentor recruitment plans and share best practice

• Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns 

• Manage systems to evaluate and assess effectiveness of strategy and practice

About you

• Experience of and expertise in relationship-building on an organisational  and individual level 

• Experience presenting compelling and emotionally engaging information sessions  to stakeholder organisations and individuals 

• Experience and understanding of the importance of recruiting a diverse range of volunteers 

• Can-do, proactive, flexible, solution-focused attitude 

• Belief in young people’s potential, modelling motivation, commitment and resilience

• Knowledge of West London, its community groups and organisations

You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Philanthropy Manager 

Job Description and Person Specification 

Reporting to: Head of Philanthropy in the Fundraising Team 

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. 

Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work  

Contract Length: Permanent

Salary: £37,500 

BACKGROUND 

Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers. 

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good. 

JOB PURPOSE 

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission. 

We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals. 

Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.

We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.

The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK. 

KEY RESPONSIBILITIES  

Income generation and donor stewardship and prospect development 

• Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations 

• Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships; 

• Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline 

• Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors 

• Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year. 

• Lead on devising, developing and organising bespoke events for donors and prospects 

• Complete timely event reviews to improve and inform future decision making and planning.

• Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders. 

• Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks. 

• Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships 

• Use KPIs to adapt strategies and drive activity 

• Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies. 

• Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.

Internal 

• Work with wider Fundraising team to help create and deliver cross departmental  events, and identify referral opportunities (to Trusts and Corporates) 

• Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further 

• Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects 

Financial processes, reporting and due diligence: 

• Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce 

• Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly. 

• Contribute 

•  to the philanthropy budget and goal with wider awareness of org and F&D goals 

• Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution. 

General 

• Contribute to team meetings, sharing best practice and supporting team members where necessary 

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do 

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach 

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff 

• Adhere to all Magic Breakfast policies and procedures 

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided) 

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel 

• Undertake any other duties commensurate with the role 

PERSON SPECIFICATION 

Knowledge and Experience 

• Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives 

• Experience delivering Gala or large special events with proven financial results 

• Experience of managing income and expenditure budgets 

• Experience of working with external event operations crews and contractors

• Experience of management of event and volunteer staff 

• Experience of upward management and working with senior volunteers / Trustees 

• Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey 

• Experience of using a fundraising database (ideally Salesforce) 

• Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date 

Skills and Abilities  

• Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment

• Effective and thoughtful verbal and written communication skills 

• Experience of managing a varied workload and balancing conflicting priorities to meet deadlines 

• Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external 

• Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues

• Ability to keep accurate and up to date records, sharing information as and when appropriate 

• Ability to adapt existing processes to meet the needs of the organisation

• Skilful management of risk and opportunities with ability to escalate appropriately 

• An understanding of Health and Safety regulations and other regulations as they apply to events 

Other  

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace. 

• Willing to travel within the UK occasionally for meetings and other events (Covid permitting). 

• Experience of working for a charity, especially in the area of children and young people, desirable but not essential.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please click below for our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com

Shortlisting - 30th September – 2nd October

Interview 1 - 8th and 9th October

Interview 2 - 15th and 16th October

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Job Description

To take the lead in recruiting volunteers across Yellow Submarine’s projects and activities and provide support to volunteers enabling them to carry out their roles through training and pastoral support.

The successful applicant requires exceptional organisational ability and a willingness to support and get involved. They must be flexible, have the ability to solve issues whilst being responsive to the needs of the organisation and the needs of our members. They must work with colleagues across the organisation to ensure the charity’s volunteer needs are met and that both volunteers and members feel well supported.

Key Duties*

• Safe recruitment of volunteers across the organisation and projects; this will include the development of relationships with key sources of volunteers e.g. schools, colleges etc.

• Management of volunteers across the organisation; providing support and supervision. This will include any students or interns on placements with Yellow Submarine.

• Developing a training programme for volunteers; this will include organisational induction training accessed by all new starters (volunteers and staff) and run regularly throughout the year.

• Maintaining volunteer records; including logging and evaluating volunteer hours.

• Carrying out and maintaining DBS checks for volunteers.

• Keeping in touch with volunteers and potential volunteers; this is to include the monthly volunteer newsletter.

• Developing and maintaining relationships with other organisations who recruit and support volunteers within our community e.g. OCVA.

• To Support at Yellow Submarine’s activities, as needed; this may include social clubs daytime sessions and holiday activities.

• To help develop new and innovative ideas to help our target groups and meet our charitable objectives.

• To carry out any other duties within the general scope of the post, as directed by the Co-Directors.

• Every Yellow Submarine employee is required to uphold equal opportunities and anti-oppressive practice; whilst upholding safeguarding policies and procedures as set out by the organisation.

*This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with organisational priorities and duties may change or new duties be introduced after consultation with the post holder.

Person Specification

We recognise our organisation is only as good as the people who work for us - first and foremost we are looking for people with the right characteristics:

✓ Believe in the work that we do and understand the need for our organisation.

✓ Genuinely relish the activities we offer and have a sense of fun that is contagious!

✓ Enjoy spending time with adults and young people of all backgrounds.

✓ Able to both command respect and to inspire the people we support.

✓ Safely manage a group with sole responsibility.

✓ Recognise the need to be organised and responsible.

✓ Have excellent communication skills - written and verbal.

✓ A methodical approach to tasks as well as being resourceful.

✓ To be both numerate and computer literate.

✓ A flexible and can-do attitude.

Are you passionate about alleviating poverty and seeing communities transformed? 

Do you have experience in volunteer and project management? 

Aim of the role:

To head up an exciting charity on the Barton estate, leading volunteers and managing projects to meet the needs of the local community. 

About Love Barton 

Love Barton is a faith based charity established in 2022 to tackle systemic issues that keep people and families in poverty and to release them to flourish in all areas of life, focused on the Barton estate on the outskirts of Oxford. 

The charity originally grew from Barton Community Church and continues to operate in close partnership with this Church. 

About the Role

The focus of the role is to lead Love Barton during the Charity Manager’s maternity leave, managing the existing projects detailed below, as well as working with the Trustees on fundraising. 

Projects

Health & Wellbeing: 

Hear4You is a listening service set up to support people in the community who are struggling emotionally. We receive referrals from our local GP surgery and people are matched with a volunteer listener for up to twelve 1-2-1 sessions. 

We also run an emergency foodbank twice a week in partnership with CEF , and are in the process of setting up a pantry in partnership with Mercy in Action to support 25 struggling families with ongoing food poverty support. This will be delivered by volunteers but will need general oversight from you. 

Your job would be to:

• Recruit, train and support volunteers

• Manage these projects to ensure they run smoothly and safely

Youth:

Know Your Worth is an eight week self esteem course for teenage girls run twice a year for local young people followed by 6-12 months of mentoring. We have a small team of volunteer mentors and a trained volunteer leader who runs the course. 

We are also setting up regular opportunities to gather the girls who have completed the Know Your Worth course for ongoing support. 

Your job would be:

• Support the Know Your Worth Leader (volunteer role) in organising and running our Know Your Worth course for teenage girls, overseeing sign ups, communications with families, safeguarding and health & safety.

• Recruit, train and support volunteer mentors to ensure mentoring programme runs effectively and safely. 

• Develop and manage our monthly/termly sessions for those who have attended a Know Your Worth course

Flourishing Families:

In response to local need, we want to provide support for families before they reach crisis points. We do this through 1-2-1 pastoral support and the Kids Matter Parenting courses as well as hosting seasonal family events and a weekly toddler group that’s run in partnership with Barton Community Church. 

Your job would be:

• To provide and coordinate targeted pastoral care to individual families in need. 

• To organise and deliver a termly, seasonal community event ideally in partnership with other local groups and organisations

Other key tasks/responsibilities 

• Enable the work, relationships and partnerships of Love Barton to continue and, expand the reach, visibility and community integration of the charity 

• Network with other key providers and stakeholders in Barton and attend community meetings to represent Love Barton 

• Work with the trustees to identify funding streams to sustain the role and projects

• Lead all recruitment, training and management of volunteers including ensuring safeguarding training and DBS certificates are up to date 

• Line-manage any sessional staff

• Manage the budgets for each project, evaluating outcomes and supporting the reporting to funders and trustees 

• Meet regularly with the BCC leadership team to ensure a close partnership 

• Attend regular supervision and commit to personal development 

Who we’re looking for

The successful applicant will be

• Passionate about alleviating poverty and seeing people thrive

• A leader, able to inspire and motivate others but also a team player

• Compassionate and empathetic - able to understand the needs of the community

• Someone with strong people skills; able to build authentic relationships with community members as well as with funders, church leaders and key service providers

• Able to communicate effectively with people and relate to groups of different ages and backgrounds 

• Experienced in managing people, particularly volunteers 

• Experienced in serving people in disadvantaged communities (experience focussed in one or more of the following areas: family support, community work, pastoral care, youth work) 

• Strong in organisational skills and the ability to self-motivate and manage time effectively 

• Committed to self-care and ongoing personal development 

• Knowledgeable and experienced in safeguarding and DBS policy and practice

Essential

• There is a genuine occupational requirement for the holder of this post to be a practising Christian. 

• Right to work in the UK

• The post requires an enhanced DBS check

Closing date: Friday 4th October 12pm

Interviews: Wednesday 9th and Thursday 10th October

Open to a mid December or beginning of January (2025) start. 

Be the Spark Behind Unforgettable Events as RSPCA's Events Manager!

Love Animals? Love Events?

Join RSPCA and combine your passion for making a difference with your skills in event planning. They are searching for a creative and driven Events Manager to lead the charge on their much-anticipated Rockingham Rocks Festival and other fun, impactful events throughout the year.

What's in it for you?
Salary: £30,000 to £35,000 depending on experience.
Pension: 3% contribution to help you save for your future.
Time Off: 25 days of annual leave, plus 8 bank holidays, and 1 additional RSPCA Day.
Location: Remote/ Hybrid with travel as and when required.

This isn't just any job-it's your chance to create experiences that bring people together, raise vital funds, and change the lives of animals in need. The Events Manager will work closely with a supportive team, including the CEO, board of trustees, and community partners, to create events that resonate and inspire.

What you will be doing:

Making Magic Happen - Leading, planning, and delivering events that align with RSPCA's mission. From the Rockingham Rocks Festival to community fundraisers, they'll be at the heart of it all-turning ideas into impactful experiences.
Strategic Visionary - Collaborating with key stakeholders to align events with the bigger picture. They'll be instrumental in ensuring events not only succeed but thrive, all while staying on budget and on mission.
Community Champion- Building strong relationships with artists, vendors, sponsors, and community partners to create a festival experience that's inclusive, engaging, and unforgettable.
Marketing Maven - Leading bold, innovative marketing campaigns, focusing on digital media, guerrilla marketing, and more. They'll keep the audience engaged and excited about everything they do.
Team Leader - Inspiring and guiding a team of assistants, interns, and volunteers to achieve their best. The Events Manager will be a mentor, motivator, and event-planning rockstar!

What You'll Bring:

• Proven experience in event planning, ideally within a charitable or non-profit setting.
• Strong leadership skills with the ability to inspire and manage teams.
• A creative and strategic approach to marketing and community engagement.
• Excellent communication skills and a passion for building relationships.
• A deep commitment to RSPCA's mission and animal welfare.

Why Work with Them?

At the RSPCA, you're not just joining a team-you're joining a movement. Your work will help protect animals, connect communities, and inspire change. Plus, you'll be surrounded by passionate, like-minded individuals who are as dedicated as you are to making a difference.

Get in touch with Priya Vencatasawmy at Charity People with a copy of your CV or profile for further details on how to apply.

Closing date: 27th of September
Interview dates to be confirmed

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About the role

We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.

You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.

About you

We’re looking for someone with experience of volunteer engagement and development.

You will ideally have:

• A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
• Outstanding organisational and project management skills, able to operate at a strategic level
• Experience of building relationships and partnership working within the third sector
• Knowledge of the legal, financial and governance framework within which third sector organisations operate
• A passion for supporting brain injury survivors, carers and families and the charities that support them

The full role profile and person specification is available to download below.

Benefits

 As a staff member at Headway UK, you’ll have access the following range of benefits.

Financial Security

• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working
• We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

 This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.

If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.

 About Headway – the brain injury association

Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.

Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.

We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.

The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.

Safeguarding

 At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway and we look forward to getting to know you!

Next steps

• Closing date: Sunday 29th September 2024
• Shortlisting date: Week commencing 30th September 2024
• Interview: 10th and 11th October 2024

Headway is an equal opportunity employer.

Registered Charity No: 1025852

No agencies please

Lead a small team raising the resources and engaging with audiences to support the delivery of wide ranging services helping refugees, asylum seekers and vulnerable migrants to settle and thrive locally. You will deliver income and support by managing your own small team and collaborating with the rest of the organisation to tell stories, share information, build understanding and deliver the income needed to run the organisation. We pride ourselves on quick and dynamic responses to new arrivals and changing needs and want a manger who will relish their part in this.

With a current turnover of £1.5-£2 million, from a good mix of trusts, foundations, individuals, contracts, partnerships, community, there is a constant need to manage amd renew relationships. There is also potential to develop new or underdeveloped areas of collaboration and income.

The manager will have proven all round experience and a track record of delivering income from multiple and varied sources. They will need to work from the Oxford office at least two days a week to build relations with other teams. Beyond that location and working hours are flexible. 

Are you looking for a rewarding home-based role within a supportive team, working for a small and friendly charity?  If you’ve got at least two year’s administration experience and good office IT skills then we’d love to hear from you as we recruit for the following new roles: 

• Member Support Assistant
• Events and Office Assistant

Both roles are:

• £11.89 per hour plus benefits
• 7 hours per week, worked over 2 days
• One of the days to be a Thursday (for overlap with other staff)
• Hours to be worked between 09:00 and 17:00

To apply you will need to complete our short application form (CVs will not be accepted) available through our website.  The deadline for submitting your application is 9am on Monday the 14th of October 2024.  Further information is available in the attachments to this advert and on our website under 'About Us' and then 'Our Team'.   Successful candidates will be invited to take part in a written test w/c the 21st of October.  Interviews will then take place w/c the 28th of October 2024.  Please note we are looking for two separate people for these roles, You can apply for both roles but will be offered only one. 

About the charity: Cavernomas look like raspberries and are found in the brain and spinal cord.  They're formed of abnormal blood vessels with thin leaky walls, which can bleed at any age without warning.  1 in 625 people are thought to have a cavernoma, and whilst most people won't experience symptoms 1 in 2,700 do.  Symptoms can include haemorrhages, seizures and other neurological problems.  Treatment involves 'wait and see', neurosurgery or stereotactic radiosurgery; with no medications currently available.

Cavernoma Alliance UK (CAUK) is a member-led organisation, run by and for those impacted by cavernoma with more information available on our website. We work from a model of empowerment, recognising the value of our members’ lived experience to provide mutual support, improve standards of care and drive research into finding a cure.

Since the charity was founded in 2005 it has grown from a volunteer-led organisation based in Dorchester to a UK wide registered charity that now has 2 part-time permanent staff, looking to increase to 4 Part-time staff (all home-based), 50+ volunteers, and 4,000+ members. Our support services include a helpline, buddying, counselling, online support groups, meet-ups, webinars, lectures, newsletter, leaflets, website and social media. 

About the roles: The Member Support Assistant is responsible for assisting our Volunteer Manager with administration relating to the support of the charity’s 4,000 members and volunteers.  This includes offering a professional service to members of CAUK, typically via phone, email, online, chat, or on occasion in person. The role involves supporting the membership and volunteering processes, ensuring all admin is accurate and up to date.  Over time the post-holder will be expected to build a good working knowledge of members and volunteers.  They will also be expected to develop strong communication skills, including active listening, alongside the ability to multitask, manage time and prioritise.

The Events and Office Assistant is responsible for assisting the Charity Manager with the administration of events alongside some general office activities for the charity.  This includes assisting with the organisation of the virtual Annual Conference, virtual Monthly Information Webinars, in-person Annual Snowdon Climb for Cavernoma, online Cavernoma Awareness Month activities, in-person Autumn Lecture, virtual Secret Santa, attendance by volunteers at external conferences, and any other events organised by CAUK.  As and when time permits in between events the post-holder will also assist with some general office activities, including posting t-shirts/fundraising packs to fundraisers and arranging Zoom meetings.

Full time (flexible working options available)

Permanent

UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote

Closing Date: 29 September 2024

Ref 6828

Save the Children UK has an exciting opportunity for an ambitious Senior Partnership Development Manager to join our corporate partnership development team. We are seeking a dynamic, results-driven individual with a strong commercial mindset and a passion for creating meaningful change with the private sector. You will have significant experience in securing and managing high-value, multi-faceted partnerships (£500k and above), and will be confident in your ability to inspire and influence others. 

About Us 

The Partnerships Team at Save the Children UK is proud of our sector leading partnerships with companies such as GSK, Lego, Prudential and Unilever. Alongside our corporate partners Save the Children UK works to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About you 

As our Senior Partnership Development Manager, you will be responsible to secure strategic, multi-year corporate partnerships that align with Save the Children's organisational goals and our 2030 vision. You will work cross-functionally with Programmes, Advocacy, and Marketing teams to craft innovative propositions that meet corporate interests while maximising the full value of their contributions – both financial and non-financial. 

The team is at an exciting phase of our journey, we are building on our success to grow our amazing work for children. With such breadth to our work and partnerships focusing on anything from health, education and child protection to climate, emergencies, brand building, and innovative finance - an appetite for learning is key.  

In this role, you will: 

• Contribute to our team's annual target of £4 million by securing high-value corporate partnerships. 

• Optimise financial and non-financial support from corporate partners, leveraging their resources for maximum impact. 

• Create and implement ambitious sector strategies, delivering bespoke partnership proposals that address corporate challenges and opportunities. 

• Proactively identify and engage with potential partners, expanding your network and attending external events to generate new business leads. 

• Produce high-quality, tailored proposals that resonate with business interests while advancing Save the Children's mission. 

• Support a thriving business development environment by mentoring peers and maintaining high standards within the team. 

To be successful, it is important that you have: 

• Significant experience of securing ambitious, multi-dimensional corporate partnerships in the private or third sector. 

• Demonstrable experience of the approach needed to win partnerships of £500k and above. 

• Excellent verbal and written communication skills to include face-to-face and on the phone, effective proposal writing and correspondence to internal and external audiences. 

• The ability to think creatively and to develop tailor made proposals to meet corporate and Save the Children objectives. 

• The ability to build relationships and influence others internally and externally. 

• A team player approach and supportive attitude.  

What we offer you: 

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing Date: 29th September 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Events and Operations Manager

Salary £32,000 - £37,000 per annum plus benefits

Permanent, Full Time

Location: Rhodes House in central Oxford, hybrid working

We have a fantastic opportunity for an Events and Operations Manager to join the Rhodes Trust.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, Atlantic Institute, Schmidt Science Fellows, RISE and Oxford Next Horizons.

To learn more about our vision visit The Vision of Rhodes Trust

The role

The Events and Operations Manager is responsible for delivering operational and logistical excellence in the delivery of internal Rhodes Trust Programmes and external commercial Rhodes House Ltd events.

The successful candidate will encourage cooperation across departments at Rhodes House who will work collaboratively to ensure the successful delivery of events.  The post holder will also support the development and acquisition of clients for the Rhodes House Ltd events, ensuring achievement of revenue targets to contribute to the Rhodes Trust.

The Events and Operations Manager will operate predominantly on-site at Rhodes House.

Essential skills, experience and qualifications:

• Experience in event planning and operational delivery
• An in depth understanding of what is required for a successful event and experience in guiding the client to their perfect event.
• Excellent team player with a positive attitude whiles also being able to act independently.
• Ability to build strong working relationship with immediate colleagues.
• Proactively focused and organised with good attention to minute details.
• Ability to meet varying deadlines.
• Excellent time management and prioritisation skills
• Excellent written and verbal communications skills
• Excellent software skills, including proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook) and database entry

· A deep commitment to the values, ethos and mission of the Rhodes Trust. Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.

· Carrying out any other duties relevant to the role, as requested.

· A deep commitment to the values, ethos and mission of the Rhodes Trust.

Desirable skills and experience:

· Experience using event temple (event management software) and mews (accommodation management software)

· Experience working in both academic and commercial venues.

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

• 30 days annual leave (pro rata) plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to work scheme
• Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 20 September 2024 at 17:00 BST. Please also note that interviews will be held the week commencing 30 September 2024.

If you have any issues with submitting your application, please email the Recruitment team.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Programmes Manager

If you want to change lives, call us - we want to hear from you!

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider south east region.

This is an opportunity for someone with a can do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day to day basis. You will be based in Aylesbury. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Our Mission; To support all young people’s growth towards fulfilling and responsible adult lives, Action4Youth develops physical, mental, spiritual, moral and cultural abilities which act as:

· A Springboard towards realising dreams

· A Safety Net for those at risk

· A Voice of influence from the young and for the young

In order to benefit as many young people as possible while maintaining Action4Youth’s financial stability, we partner with those (government, schools, youth clubs, businesses, trusts and foundations and others) who share our mission.

 What we do; Action4Youth delivers various youth programmes including; the National Citizen Service (NCS), Grow Your Ambition, The Inspiration Programme (TIP), The Breakout Programme, The Junction and an established mentoring programme.

Action4Youth takes the strategic lead for the voluntary organisations supporting children and young people aged 5 – 25 years across its area. It has around 75 organisations in membership and offers a range of essential support and services.

Our outdoor education centre, Caldecotte Xperience in Milton Keynes, creates opportunities for young people to have amazing, challenging, fun and sometimes transformational experiences. They learn what they can do rather than what they can’t, building their confidence and self-belief.

Action4Youth is the operating authority for Buckinghamshire, Milton Keynes and Northamptonshire for Open Awards Groups for the Duke of Edinburgh Award Scheme.

 REPORTING TO:  Programmes Director

 HOURS: 37 hours per week – the role requires some evening and weekend work

 LEAVE:    28 days holiday per annum plus bank/public holidays 

CONTRACT:  Full time, permanent

 SALARY:Approx £37, 376- £44, 903 

PENSION: Up to 5% matched contributions 

TRAVEL: Travel around Buckinghamshire, Milton Keynes and surrounding counties will be necessary. 

PURPOSE OF THE JOB:

 Primary Function

Support the Programmes Director with design, planning, delivery and reporting of current and future Action4Youth Programmes and initiatives. The Programmes Manager will line manage specific programme teams, will have responsibility for working within a set budget and will be a key link with partner organisations ensuring best practice and efficient programme delivery. They will be responsible for monitoring contractual KPI’s and take the lead on reporting and impact measurement of specific programmes.

The Programmes Manager will need to provide cover for all their direct reports, as well having some of their own programme delivery. They will need to be confident with large groups of young people and be able to work flexibly. We are looking for an experienced line manager with good knowledge of HR processes and experience managing multiple different work streams. This a senior role suited to an experienced and insightful manager who will contribute to the strategic growth of Action4Youth.

Action4Youth currently operates a number of programmes/ services. The Programmes Manager will lead on the following; The Junction Youth Centre, The Inspiration Programme and Training/ Membership and Mentoring. You will also be required to assist with delivery and the on call rota for the National Citizen Service (NCS) programme during peak times. Other programmes may be added in future as Action4Youth develops new initiatives based on the needs of the young people we work with. This role will focus on each or any of these as required within Action4Youth’s overall senior team.

The Programmes Manager will directly line manage the Programmes Leader, The Junction Centre Manager and The Inspiration Programme Manager.

Programme Specific duties and responsibilities:

The Junction Youth Centre 

The Junction is a multi service youth centre based in High Wycombe town centre, it is open 7 days a week from 4-9pm. The Junction is for young people aged 12-18 years (up to 25 with SEND) and is funded entirely from Grants and Trusts. The service offers a variety of sessions ranging from a general youth space, health and wellbeing, cooking and 1:1 mentoring.

The Programmes Manager will be expected to work at The Junction one day a week from 2- 9pm and will work with the Centre Manager to ensure the smooth running of the service. You will oversee contractual KPI’s and lead on reporting. This role will include being part of an on-call rota during evening and weekends.

The Inspiration programme

The Inspiration programme is an Action4Youth initiative that aims to broaden horizons and raise aspirations of young people. The programme takes place in schools across Bucks, Milton Keynes and surrounding counties and follows five pillars; Police and Criminal Justice, Health and Wellbeing, Arts and Culture, Community and the Environment and Working Life.

The Programmes Manager will oversee the successful delivery of The Inspiration Programme and support the Inspiration Programme Manager to plan, timetable and deliver high quality programmes. They will be responsible for quality control and will personally deliver at least one TIP programme across the academic year. They will need to work closely with the Development Team on growth of the programme and broaden our reach into more schools and geographical areas.

Training/ Membership and Mentoring

Action4Youth is an umbrella organisation for voluntary youth clubs and groups across Bucks and Milton Keynes. The Programmes Leader provides training, both internally and externally, and line manages the Aylesbury Vale and Milton Keynes Mentor. You will support the Programmes Leader to lead our membership and training programme, achieving set KPI’s, and ensure the smooth delivery of our mentoring programme.

NCS

NCS is the government’s flagship youth development programme, funded through the NCS Trust. NCS offers 16 and 17 year-olds from different backgrounds the chance to take part in a range of challenging activities away from, and in, their communities.

The Programmes Manager will assist their counterpart in delivery of the NCS programme at peak times; specifically working on seasonal staffing, training and wave management. You will be part of an out of hours on call rota and be required to be on site on programme start and finish days. When on call you will be required to provide programme guidance and support on safeguarding and incidents.

 Key Tasks and Deliverables

•  Work closely with the Programmes Director, Programmes Manager and your direct reports to ensure the successful and effective implementation of the above programmes
• Assist with out of hours on call duties for NCS residentials and The Junction Youth Centre- this will include incident management and safeguarding support
• Provide day to day management of the assigned projects ensuring effective programme delivery
• Plan projects, monitor overall progress, manage risks, opportunities and resolve issues as required to keep projects on track to agreed baselines and objectives.
• Provide direct line management to staff of the assigned programmes
• Demonstrate strong analytical skills and provide workable solutions to challenges/ barriers that may affect delivery
• Deliver programmes within set budgets and report planned and actuals to the Programmes Director/ funders.
• Report progress of projects at regular intervals to the Programmes Director.
• Ensure that reviews/meetings are appropriately conducted in line with the governance framework by chairing reviews and presenting progress reports to the Senior Management Team and external partners.
• Regularly review against agreed standards to ensure that project requirements are being met.
• Ensure you are well informed of contractual requirements and be able to adapt to changes in delivery requirements quickly and effectively.
• In this senior role you will have strategic responsibility for managing areas of activity involving the young people that we work with. You will have significant responsibility for Safeguarding and the safety of young people as they interact with the organisation.
• Raising the profile of Action4Youth, young people, the value of youth work and promote non-formal learning.

DUTIES AND RESPONSIBILITIES

• Support events and meetings when required.
• Effectively monitor, report and evaluate all aspects of work.
• Support the continued development of quality standards as specified by Action4Youth.
• To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people. 

Other Duties

To carry out any other Action4Youth duties as required by the Programmes Director, SMT or CEO including:

• Attending meetings as required
• Fulfilling any other reasonable duties requested by the Programmes Director, SMT or CEO
• Providing written reports for Action4Youth meetings when required.
• Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
• Attending relevant CPD training events in line with Performance Management appraisal.
• Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
• Working within the guidelines of Action4Youth policies and procedures.

Person Specification – Programmes Manager

Essential 

Experience/ Knowledge:

Strong youth engagement and facilitation experience.

Previous work experience in the youth, education or community sector.

Experience of planning, monitoring and evaluating work with young people.

A full UK driving licence and access to a vehicle. 

Technical Job Related Skills:

Excellent communication skills, including being able to positively engage with young people and parent/ guardians from a variety of different backgrounds.

Ability to plan, prioritise and organise own workload.

Confident user of IT, including Excel, Word, PowerPoint, Social Media and CRM systems (Salesforce).

A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.

Experienced line manager with good knowledge of HR processes.

Personal Job Related Skills:

Integrity and discretion when dealing with sensitive information.

Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.

A positive, enthusiastic and ‘can do’ approach to work.

Committed to your own learning and development

Confidence to present to and coordinate large/small, formal/informal meetings.

Ability to share information and work collaboratively with other agencies and stakeholders.

Prioritise and manage large workloads.

Work with and report to the Programmes Director.

Proven track record of effective line management.

Ability to work alone using own initiative.

A team player who is enthusiastic, friendly, approachable, flexible and a good problem solver.

Strong interpersonal skills, tact, sensitivity and diplomacy.

Understand the ethos, values and culture of Action4Youth.

Demonstrate an awareness of equal opportunities.

Education and Training:

Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth.

Desirable

Experience working with young people in a residential setting

An understanding of the charitable/voluntary sector

Practical experience of designing and delivering presentations to a varied audience

Previous experience of using a CRM system (Salesforce) and the ability to run reports as required.

We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.

This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.

The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.

In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.

Key responsibilities

Communications

• Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
• Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
• Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
• Have a major role in development of Scan, our twice-yearly physical magazine
• Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
• Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media

Events

• Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
• Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
• Maintain calendar(s) of internal and external events
• Ensure risk assessments and safeguarding policies are applied appropriately

Strategic support

• Provide support into the overall communications and events strategy of the charity, including annual implementation plans
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas

Community engagement and management

• Help to develop, and then implement and support, comprehensive community engagement
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
• Be confident in updating and using Customer Relationship Management (CRM) systems to update community information

Other requirements

The post holder must be prepared to work flexibly to meet the needs of the organisation.  This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.

A DBS enhanced disclosure will be required prior to taking up post.

Person specification

Essential

• 2-3 years’ experience in similar or equitable roles
• Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
• Demonstrable experience in social media management and digital communications
• Excellent verbal and written communication skills, with a keen eye for detail
• Confident in working independently and on your own initiative, as well as being very open to helping and working with others
• Confident in graphic design and editing (we currently use Canva for all materials)
• Experience of working with CRM databases (please note that we use Beacon)
• Experience of managing budgets and sticking to them
• Able to set and manage ambitious personal targets
• Ability to work of own initiative and to work independently, as well as part of a small team
• Experience of building strong working relationships with external stakeholders
• Experience of a broad range of communications tactics across all platforms
• Able to work with people with a wide range of abilities, with a warm and empathetic style
• Able to assess and analyse complex problems, and develop appropriate solutions
• Experience of collecting and monitoring data to analyse service impact and drive service improvements
• Able to manage a diverse workload, prioritise needs and manage your own time
• Confident in website management and basic web development (Wordpress and WooCommerce)

Desirable

• Communications or events qualifications
• Experience of working with people living with learning disabilities or autism
• Experience of working with children or adults with disabilities or chronic health conditions
• Experience of working within the rare disease sector

Full time (flexible working options available)

Homebased – UK

Closing Date: 29 September 2024

Ref 6807

We have a unique and exciting opportunity for a skilled individual to join our Retail Strategic Operations team as Business Partner.

Our purpose is to create vibrant retail spaces that embrace and inspire communities (see our Vision & Purpose document attached). 

Our values (see our Cultural Values document attached) underpin all that we do and how we work as a team – with one another, with our volunteers, and with our customers.

We ‘re looking for someone who can successfully utilise their combined skills of people management and business / entrepreneurial thinking to influence and achieve results.

Do you have the skills and experience to help us do that? Do you align with our vision & values? If your answer is yes – we have the role for you.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Our shops exist to provide a beautiful shopping experience for all the community. They are each unique within our family of propositions but are united in creating an energy and atmosphere, with positivity and kindness, and providing a welcoming diverse environment.

About the Role

The Retail Business Manager, South provides a new opportunity to be a part of the evolution of Save the Children Retail.

This role will play a pivotal part in leading and inspiring change, motivating teams, bringing the Save the Children culture and our vision to life.

This role will be vital in providing clarity and direction with regards to how we operate (see our How Our Shops Operate document attached), guiding and engaging shop teams to drive the business to optimum operational success, as well as harnessing commerciality and embracing localism in line with each shop's proposition.

The current shops you'll manage include Sidmouth, Totnes, Clapham, and Lymington but please note that these shops/locations will change as the business evolves.

About You

Essential skills & experience:

• You'll have exceptional people management skills, including strong leadership and motivational skills.

• You will be entrepreneurial and driven by results with the ability to recognise and prioritise opportunities with the greatest potential.

• You'll be experienced in driving and delivering change management.

• You will be experienced in managing multiple sites and staff, comfortable with providing remote guidance and direction.

• You'll have a valid driving license and be willing and able to travel regularly to the shops you manage.

This role provides an opportunity for someone with relevant experience in a similar role, looking for a fresh challenge and the chance to hone and utilise their skills to make a positive impact.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

• This role also includes a car / car allowance.

Please note, this role will require regular travel to your designated shops.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

The Role

As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.

You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.

You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.

Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.

Key Responsibilities

Campaign Delivery

• Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
• Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
• Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
• Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.

Supporter Experience

• Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
• Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
• Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
• Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.

People Management and Team Building

• Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
• Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
• Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
• Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.

Skills and Knowledge

• Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
• Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
• Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
• Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
• Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
• Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.