Charity fundraising officer jobs
MAIN PURPOSE OF THE ROLE
The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.
PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.
Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.
What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.
PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE
● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
Overall Purpose
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
Overall Objectives
- Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
- Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
- Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
- Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
- Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
- Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
NHS Charities Together Fundraising Strategy
- Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
- Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
- Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
- Oversee prompt, accurate, and heartfelt thanking processes for all donations.
- Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
- Lead stewardship for donors giving up to £25,000.
- Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.
Sector Fundraising Support
- Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
- Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
- Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
- Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
- Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.
Team Leadership & Compliance
- Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
- Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
- Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
- Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
- Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
- Contribute to a culture of strategic philanthropy across the organisation.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
- Builds strong relationships internally, and models a ‘one charity’ approach.
- Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support
Building trust and respect – listen, feedback and learn
- Provides clear leadership, fostering a strong team and supporting individuals to perform.
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive and adaptable to support the wider work of the organisation as required
Responsibility – owning your part in our success
- Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
- Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.
Professionalism – creating an environment to achieve success
- Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
- Takes a learning approach to ensure we continually improve our fundraising
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
- Ensures our stewardship and fundraising work does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes appeals and campaigns based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
PERSON SPECIFICATION
Qualifications/Education:
Desirable
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
Knowledge, Skills and Experience:
Essential
- Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
- Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
- Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
- A passion for thoughtful, accurate and timely donor stewardship
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
- Strong interpersonal and communication skills.
- Experience of leading and managing successful teams, providing clear direction and creating a values-based culture
Desirable
- Experience in individual giving or retention programmes
- Experience in developing corporate partnerships.
- Experience working within an NHS charity or large health-related fundraising environment.
- Consulting or advisory experience, or of providing specialist advice
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 887
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
In this role, you’ll be one of the first points of contact for our incredible supporters who are ‘doing their own’ fundraising and you’ll also play an important role in the day to day running of the mass ‘DIY fundraising’ programme.
This will include responding to supporter enquiries, sending out fundraising materials, and managing our community fundraising Facebook group.
Providing operational support to the wider team is a key part of this role. This will include processing invoices, working with external suppliers to replenish and manage stock levels, and accurately delivering processes such as coding income and thanking supporters.
You’ll be joining a passionate and supportive team who are based across the UK. There will be lots of opportunities to develop skills and knowledge through working with others and accessing our organisation’s learning and development programme, as well as being encouraged to attend sector webinars.
About you
We’re looking for someone with strong communication skills, who takes pride in delivering the highest standard of supporter or customer care. You’re someone who’ll enjoy engaging with our incredible supporters and hearing their stories and will have previous experience of providing excellent support via email and over the phone.
You’ll have experience of working in an administrative or operational role, which involved following different processes. With great organisational skills, you can manage and prioritise a varied workload, ensuring deadlines are met. You're a team player who enjoys helping others and sharing ideas but also feels confident working independently.
If you’ve worked for a charity before, or have community fundraising experience, that’s a bonus. However, it’s more important that you have a passion for making a difference, and an enthusiasm for helping to create an exceptional fundraising experience for our supporters. If this sounds like you, we can’t wait to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recrutment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 10 March 2026 9am
Interview date week commencing 16 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Title: Marketing and Communications Officer
Reporting To:
Senior Marketing & Partnerships Manager
Location: Hybrid, working from home and our office based in West London
Salary: £26,500 per annum.
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 11th March 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants. Depending on the level of interest for this role, we are hoping to hold interviews during the week of the 16th March.
Job Purpose
Mental Health Innovations (MHI) is a digital charity supporting the mental health of people around the UK. We combine data insights, clinical expertise and digital innovation to make free, accessible support available whenever it is needed. Through our services, Shout and The Mix, we provide support at every stage, from early intervention through to crisis support.
The Marketing and Communications Officer plays a central role in delivering public fundraising campaigns, supporter stewardship and partner marketing support across MHI, Shout and The Mix. Sitting within the Communications and Marketing Team and reporting to the Senior Marketing and Partnerships Manager, the role drives fundraising communications and events, while supporting commissioned and NHS partners with high-quality content, toolkits and marketing guidance.
Working closely with the Income and Partnerships teams, the postholder helps drive income growth, strengthen supporter and partner relationships, and bring our impact to life through clear, compelling storytelling and well-executed campaign activation across digital channels.
Key Responsibilities
- Lead on marketing and communications activity to support public fundraising, including events and individual giving campaigns, working closely with the Income Team to drive participation and income.
- Own fundraiser and supporter stewardship communications, developing journeys and touchpoints that recognise, motivate and retain supporters through high quality content and storytelling.
- Plan and deliver fundraising campaign content and activations across digital channels, including email, social media and website, ensuring alignment with wider organisational campaigns and awareness moments.
- Support NHS, ICB and commissioned partners with marketing toolkits, campaign guidance and branded assets to promote commissioned services effectively.
- Develop partner marketing toolkits and guidance documents, ensuring consistency of brand, tone of voice and messaging across external partner communications.
- Attend partner meetings where required, supporting relationship management through clear follow ups, content support and administration.
- Lead on the development and delivery of newsletters for MHI and Shout, managing content planning, copywriting, build and performance tracking.
- Produce case studies and impact stories for the Shout, The Mix and MHI websites, working with service, clinical and data teams to bring lived experience and service impact to life.
- Support ambassador recruitment and outreach activity, helping to identify, engage and onboard talent who can amplify fundraising campaigns and organisational awareness.
- Work closely with the Income Team to respond to keyword partner requests, developing tailored marketing content and assets to support fundraising partnerships.
- Provide marketing and communications support for events as required, including promotional content, on the day materials and post event stewardship communications.
- Manage Pleo receipt administration and finance tracking for marketing and fundraising activity, ensuring accurate and timely processing.
- Support wider campaign and organisational communications activity as required, contributing to integrated marketing delivery across MHI, Shout and The Mix.
Person Specification
Essential
- Experience supporting fundraising, campaigns or supporter communications within a charity or mission led organisation.
- Experience developing marketing content across digital channels including email, social media and web.
- Strong copywriting and storytelling skills, with the ability to tailor tone for different audiences including supporters, partners and young people.
- Experience creating stewardship journeys or supporter communications.
- Highly organised with the ability to manage multiple projects and stakeholder relationships.
- Strong interpersonal skills and confidence working with partners and external stakeholders.
- Excellent written and verbal communication skills with high attention to detail.
- Ability to work collaboratively within a team and build effective working relationships.
- Ability to handle sensitive information appropriately and confidentially.
Desirable
- Experience working in public fundraising or individual giving.
- Experience supporting NHS, public sector or commissioned partnerships.
- Knowledge of mental health services or the charity sector.
- Experience using email marketing and CMS platforms.
- Experience developing marketing toolkits and partner guidance materials.
- Experience using Adobe creative suite.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Join a charity which helps families wherever and whenever they need us
Lia’s Wings is the only charity delivering life-saving aeromedical transfers by plane both within the UK and overseas. We make sure babies and children receive the vital treatment they need, no matter where they are. Alongside these urgent medical transfers, we provide tailored, wrap-around support for families to help them through a crisis, creating long-term improved health and well-being outcomes.
We are seeking an experienced Fundraising Manager to join our team on a fixed-term 14 month contract (maternity cover).
The successful candidate will primarily be responsible for the management and delivery of our challenge events, special events and community fundraising streams, but the post-holder would also be expected to regularly support activities across our corporate partnerships, individual giving and Family Fundraising streams of fundraising too.
You will play a key role in developing these income streams, engaging our supporters to motivate them to fundraise for Lia’s Wings and creating initiatives that introduce new people to our organisation.
Key Responsibilities:
Event Management
- To manage our Challenge, Community and Special Event fundraising streams to achieve set targets. This will include management of challenge events such as our flagship event, Ride for Lia, as well as London Landmarks and the Royal Parks Half Marathon.
- To manage our annual Air Ambulance Mingle and develop existing plans for a new Christmas Carol Concert
Corporate and Community Partnerships
- To assume account management of our smaller corporate and community partnerships (who are primarily engaged with us through event fundraising)
- To support the Director of Fundraising in the delivery of our larger corporate and community partnerships.
Supporter Engagement
- To effectively steward fundraisers to ensure an excellent supporter experience (resulting in year-on-year participation), including appropriate thanking and recognition, reporting and feedback on outcomes of events.
- To build strong relationships with existing and new stakeholders, including event committees and our Board of Trustees.
Essential Experience and Skills
- A minimum of three years proven experience in a fundraising role, preferably in a challenge, community or special events fundraising role.
- Demonstrable ability to build relationships and effectively steward and support fundraisers to exceed their targets.
- Experience in writing and developing stewardship plans and in creating engaging fundraising collateral to support donors and supporters of all levels.
- Demonstrable experience in developing and managing fundraising evens from design to completion, including logistical planning, budgeting, forecasting, stewardship and evaluation.
- Experience working with fundraising committees and/or Trustee Groups.
Essential Skills:
- A strong communicator, able to confidently engage with stakeholders of all levels, internally and externally, to share our vision and maximise fundraising success.
- Excellent project management skills, with strong attention to detail, comfortable working across multiple-channels simultaneously.
- A team player, willing to be hands-on and involved in the day to day running of a small charity.
- Excellent understanding and application of relevant charity legislation and codes of conduct relating to these areas of fundraising.
Values & Culture
We are a small team with a big heart. We value kindness, transparency, professionalism, and a deep commitment to the families we serve.
The UK's only aeroplane ambulance charity: ensuring British children can access lifesaving and life-changing medical treatments when in urgent need.



The client requests no contact from agencies or media sales.
We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTERIM FUNDRAISING MANANGER
This is an exciting opportunity for an experienced Interim Fundraising Manager to use their knowledge and experience to cultivate new fundraising relationships, build a corporate partnerships pipeline from the ground up, and significantly increase individual giving and major donor income, whilst developing an engaging and effective supporter programme.
Benefits of working for Doorstep Library:
- Location: Hybrid (2 days in the Victoria office, 3 days remote), flexible working
- Hours: Full time – 35 hours (excluding lunch break), 6 month contract with potential to extend
- 25 days per annum, plus bank holidays and 3 days mandatory Christmas leave pro rata
- 6% pension Contributions
- Employee assistance programme
- Employee discount programme (BenefitHub)
- Salary sacrifice scheme
Doorstep Library is a community-focused literacy charity dedicated to bringing the gift of books and the joy of reading into the homes of families across London. With one in four 11-year-olds leaving primary school unable to read or write properly, the charity introduces young children (aged 0-11 years) to the pleasure and benefits of reading.
The successful candidate must be able to demonstrate:
- Proven Fundraising Experience: Essential knowledge/experience of raising income via various fundraising methods with a particular focus on corporate fundraising and individual giving.
- Relationship Building Skills: Ability to establish and nurture new partnerships whilst developing effective stewardship and supporter engagement programme.
- Strategic Input: Enthusiasm to work closely with the CEO to develop income streams and implement fundraising strategies.
- Team Management Experience: Effective leadership with the ability to develop and mentor a small team.
- Team Player Mentality: A strong understanding of working within a small charity, demonstrating adaptability and a willingness to assist with tasks beyond the immediate job description.
Experience in children's charities, literacy, or education organisations would be highly beneficial.
Capitalising on the current "National Year of Reading" this is an excellent opportunity to join a highly supportive and collaborative organisation that makes a tangible difference in children's lives. You will be instrumental in shaping the future fundraising landscape of The Doorstep Library, contributing to a vital cause in a rewarding environment.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
This role is subject to an enhanced DBS check, which will be carried out by the employer
Closing date: 10 March 2026
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Do you have a head for fundraising and a heart for animals? This is your chance to become the face of Blue Cross in the south region! We are recruiting for a Regional Fundraising Officer (South) to join our community and events team. This is a hybrid role based at our Burford office.
More about the role
This is a varied and vibrant position where no two days are quite the same. You will work closely with the Community & Events Manager to develop and bring to life regional community fundraising plans that truly resonate with local people across the South of England and Wales. A major part of your focus will be managing and stimulating growth in the areas surrounding our rehoming centres, retail shops and vet hospitals. You will be championing our classic fundraising campaigns, such as Paws for Tea, while also spotting new opportunities to increase income and supporting our incredible "Do it Yourself" fundraisers to help them reach their full potential.
Beyond the numbers, this role is about relationships. You will be building and nurturing volunteer networks, recruiting new faces, and developing fundraising groups that can respond quickly to new opportunities. You will also identify and apply for ‘Charity of the Year’ partnerships with local businesses and managing those corporate relationships. Whether you are supporting local events, encouraging fundraisers to get involved through internal communications, or ensuring our donors feel valued through careful stewardship, you will be key to our growth. You will also be completing administration tasks to keep things running smoothly, such as financial coding, raising purchase orders, and liaising with our data team to ensure every penny is accounted for.
This is a hybrid role with 2 days a week from our Burford office. There will also be regular visits to our rehoming centres, retail shops and vet hospitals in the South region.
About you:
To thrive in this role, you will be a confident and articulate individual who genuinely loves connecting with people. We are looking for a self-starter who can motivate themselves and others, seamlessly switching between chatting with a local volunteer group, pitching to a corporate partner, or collaborating with our internal teams. You should have a proven track record in community fundraising and the organizational skills to juggle multiple projects.
We are looking for someone with a flexible attitude who isn't afraid to make decisions and take the lead when necessary. You will have a proactive approach to growth, constantly looking for new opportunities to expand our fundraising reach and build on our income.
Essential Qualifications, Skills, and Experience
· Full driving licence and have transport readily available
· Demonstrable experience in Community fundraising role
· Demonstrable experience in running regional local fundraising appeals
· Recruitment and managing volunteer fundraising groups and individual fundraisers
· Planning of fundraising events programme and evaluation of fundraising opportunities
· Working with other fundraising teams to deliver diverse activities including events, corporate partnerships and key supporter/cultivation activities
· Excellent written and face-to-face communication skills, with an aptitude for interacting with colleagues and supporters on all levels
· Proficient computer skills in Microsoft Office (Word, Excel, Outlook), databases and the Internet
· Ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity
Desirable Qualifications, Skills, and Experience
· Knowledge of fundraising databases (ideally Dynamics 365)
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 3rd March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.
Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.
We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.
Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.
We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.
If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
Senior Fundraising Manager (Major Giving)
Salary£49,321.55 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Major Giving)
Location: London/Hybrid
Salary: £49,321.55 per annum
Weekly Hours: 35
Reference: YMC1095733
We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors, then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).
About YMCA England & Wales
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
- Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
- Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
- Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.
The Role
As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.
You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.
Key Responsibilities
- Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
- Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
- Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
- Develop and deliver compelling proposals, impact reports, and updates to donors.
- Identify and research prospective major donors, developing strategies to engage them effectively.
- Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
- Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
- Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
- Ensure robust data management within the CRM database, adhering to GDPR and best practices.
- Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.
About You
We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.
You will have:
- Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
- Excellent relationship management skills, with the ability to engage and influence high-value supporters.
- Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
- Exceptional communication and presentation skills, with the ability to create compelling cases for support.
- Budget management and forecasting experience, with a focus on data-driven decision-making.
- Experience working with senior stakeholders, including Trustees and senior leadership teams.
- Knowledge of philanthropy trends, donor motivations, and fundraising best practices.
Why Join Us?
- Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
- Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
- Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
- Competitive salary and benefits package, with opportunities for professional development.
If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!
To apply: please submit your CV and a cover letter outlining your suitability for the role
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're FIRST UK, a EdTech charity using robots, role models and competitions to make STEM more approachable and inclusive – empowering young people with the technical knowledge and soft skills to engineer better futures.
It’s an exciting time to join us as we move from startup into scaling mode. We’re backed by some of the world’s leading tech-enabled businesses including Arm, Purposeful Ventures, Smiths Group, Bloomberg, Lockheed Martin, Raytheon, and many more.
In summer 2026 we’ll publish a new 5-year strategy articulating how we will build more than robots in schools and community groups nationwide, alongside growing our annual income to £2m by 2027.
It’s easy to see why competitions like this really do help students develop the skills they’re going to need for the rest of their lives. Honestly, I wish I had something like this when I was at school.
Spencer Kelly, BBC Broadcaster
What we're looking for
A fundraiser, partnerships guru, and consummate relationship builder. Someone who can support the CEO to identify, go after, and convert opportunities which sustain and scale the charity’s impact. Broadly this means more money and greater participation. Through your ability to seek out and support the relationships which matter most you will ensure the charity secures:
- Income generating relationships with trusts, foundations, and philanthropists
- Corporate partnerships fuelling our programmes with funding and volunteers
- Collaborations with organisations supporting outreach and growth
- An ecosystem of proactive trustees, advisors, ambassadors and advocates
Working closely with the CEO you’ll get the charity in front of the right people, having the right conversations which grow investment and participation. Your tenacity will help build and steward a network to achieve our mission better and sooner.
Who this might suit
A people person. You love seeking out and building relationships, then maximising their impact. You might have worked in a charity fundraising position before. You understand what good looks like in terms of brokering strong partnerships – and relish the mix of research, prospecting, proposal development, pitching, and importantly onward stewardship of the relationships we win to ensure we amplify, leverage and retain them.
Whatever your background – the common, transferable skill set is being excellent at relationships. Understanding that it’s not just about the chat, it’s about the follow through. You do what you say you will – and do it well.
The experience you'll have
- Evidence of winning income (e.g corporate partnerships, sponsorship, grants etc)
- Evidence of driving growth (this might be in sales, membership, users, income etc)
- Experience stewarding relationships (partners, funders, trustees, volunteers, stakeholders)
You might also possess
- Passion for STEM, tech for good, inclusion
What you'll get
Responsibility, autonomy, sense of purpose. You’ll be working in a small organisation which is lean, agile and fast-paced. Unimpeded by hierarchy and bureaucracy you’ll have the freedom to experiment, fail fast and crack on. You’ll be presenting a compelling case for support against a validated impact model. Long before pandemics we were working flexibly and remotely – it’s embedded to our culture.
I'm in, what's next?
- Check out the full role profile on our HR platform
- Browse our website and get familiar with our mission
- Answer 3 short screening questions, upload CV and hang tight until Sun 08th Mar
- Shortlisted candidates will be invited to interview by Thu 12th Mar
Safer recruitment
You must live in and have the right to work in the UK. In accordance with our Safer Recruitment Policy, all employees of the charity will be asked for two references which will be conducted by phone and are subject to Enhanced Disclosure and Barring Service checks upon appointment.
The client requests no contact from agencies or media sales.
Salary: £27,000–£31,000
Contract: Permanent, 35 hours per week (part-time considered)
Location: Derby, with up to 2 days/week home working
Benefits: 33 days holiday (incl. bank holidays), Birthday leave, Smart Health app (online GP & wellbeing support), Life assurance and more.
Closing date: Wed 11 March
We’re looking for a proactive and relationship-driven Fundraising Events and Partnerships Officer to deliver standout fundraising events and cultivate meaningful partnerships for the YMCA Derbyshire.
Working closely with colleagues in Marketing, Fundraising, and wider YMCA teams, you will lead on flagship events such as Sleep Easy, Golf Day, supporter dinners and community activities, while developing strong relationships with local businesses, donors, schools, churches, and community groups. You will champion supporter engagement, ensuring every fundraiser, donor and partner feels valued, recognised and connected to YMCA Derbyshire’s impact.
You’ll bring exceptional organisational skills, creativity, and the confidence to represent YMCA Derbyshire as an ambassador across the region. This role offers a varied and rewarding opportunity within a mission-led organisation that supports young people, families and communities to thrive.
To be successful as the Fundraising Events and Partnerships Officer, you will need:
- Experience planning, delivering and evaluating successful fundraising events.
- Strong relationship-building skills, with the ability to engage businesses, donors, and community groups.
- Ability to manage budgets, track expenditure and report on income and ROI.
- Excellent communication skills, both written and verbal, with confidence presenting to varied audiences.
If you would like to discuss this role, please contact us and quote the reference 2885HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Team: Brand & Marketing
Location: Homebased with occasional travel
Work pattern: 32 hours per week, Monday to Friday
Salary: Up to £32,060.01 per annum (Pro rata of £35,065.63)
Contract: Fixed term contract until 31st December 2026
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our National Email Marketing Officer:
-
The National Email Marketing Officer at Cats Protection will work within an enthusiastic and friendly team to deliver the charity’s email programme. The role includes full responsibility for managing the Cats Protection email platform (currently DotDigital), overseeing campaigns from planning and creation through to delivery and evaluation.
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As a key member of the team, the Officer will help maximise engagement with new and existing supporters and contribute to sustainable income growth by producing informative and compelling email communications aligned with Cats Protection’s strategic objectives.
About the Brand & Marketing team:
-
Cats Protection’s Brand and Marketing team, based in the Marketing and Income Generation Directorate, looks after email marketing, Brand, Design, Editorial, Campaigns, Digital Marketing, Celebrity & Influencer relationships and Digital Fundraising.
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Small but busy, the Email Marketing team produces insightful email marketing campaigns for the charity. We work hard at building an engaged community of cat lovers online so that we can promote better feline welfare, raise funds and create a better world for cats. You’ll be creating, approving and advising on email content and will also get involved in national campaigns, vital infrastructure workstreams and more, all while working closely with teams from across the organisation.
What we are looking for in our National Email Marketing Officer:
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Proven experience of digital marketing, ideally working with external agencies within the third sector
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Specialist knowledge of email marketing, including automation
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Proven track record of achieving digital marketing growth against agreed targets
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An understanding of the principles of Data Protection
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Broad-based fundraising experience
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Experience of implementing supporter segmentation processes for email marketing purposes
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Experience of working with the DotDigital email platform
What we can offer you:
-
range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service.
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Salary Finance, which empowers you to take control of your financial wellbeing.
-
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: Sunday 8th March 2026
Virtual interview date: Wednesday 18th March
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats



