Charity manager jobs in holborn, greater london
Age UK is offering a unique opportunity for a motivated and strategic individual to support our work aligning with the NHS 10 Year Plan. This role will foster strong relationships across diverse stakeholder groups including Age UK, the Network, other charities and thinktanks, playing a key part in articulating, showcasing and effectively marketing, the valuable contribution the Age UK Network makes to health and care services across the country.
The role will ensure the Age UK Network's ability to have impact for older people, while meeting the demands and needs of the NHS, is effectively communicated, and that the service offer is effectively marketed, cultivating opportunities within the NHS and Health commissioning landscape. Gaining a clear insight into commissioners priorities and building strategic marketing and communications plans with senior stakeholders across the Age UK Network, this role will increase the presence of Age UK in the NHS commissioning landscape.
This 12 month fixed term contract is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill) and you would be expected to attend the office at least once a week. Travel costs to the London office are not covered by the charity.
See role description for all responsibilities.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven experience of designing, establishing and delivering successful strategic marketing plans for health and social care services in the public, private or third sector. A, I
Proven experience of building strong relationships with health and care stakeholders, both nationally and locally, leading to increased interest in services provided. A, I
Experience of leading complex conversations and negotiating complex and multi-faceted relationships, while ensuring outcomes for organisations can be achieved at the same time A, I
Experience of supporting small to medium size charities to build relationships with health and care stakeholders, providing capacity building support to empower organisations to increase their profile. A
Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and project managing cross divisional input. A, I
Experience of interpreting large amounts of complex and uncertain information, generating innovative and creative solutions to problems, working in an environment where there may often be unique issues or problems to resolve with no prior precedents. A
Skills and knowledge
Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. I
Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deliverables simultaneously. A, I
Strong understanding of the health and care commissioning landscape, particularly NHS led commissioning, and the underpinning plans, frameworks and strategies. A, I
Strong knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people, with a will developed understanding A, I
Understanding of the cost base of voluntary sector organisations, and an appreciation of how value is added to statutory services through service delivery in the voluntary sector I
Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I
Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK I
Strong IT skills, including skills in Microsoft Office products A
Personal Attributes
Commitment to high standards in your own work and others work, with strong attention to detail I
Highly numerate and able to deal with complex financial information I
Ability to analyse and solve strategic and operational problems, where no known solution exists I
Commitment to user and needs led services A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Research and Impact Lead
Contract type: Full time, 12 months maternity cover with the potential to extend
Salary: £46-£53,000 per year (depending on experience)
Location: Hybrid with a minimum of 8 office days per month in either our London or Leeds office. The post will require some UK travel for project work and events, particularly around the North of England
BookTrust is the UK’s largest children’s reading charity. Each year we reach over 1.4 million children and families across England, Wales and Northern Ireland. We work with every local authority, delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Our work is rooted in the belief that every child, especially those from low income or vulnerable family backgrounds, deserves the chance to enjoy reading and all the lifelong benefits it brings.
Job Summary
The Research and Impact Lead role brings scope for collaboration and creativity working closely with BookTrust colleagues, our partners and families, as part of a team of research and impact specialists. In this role we are looking for an experienced and motivated mixed methods researcher and evaluator, with excellent partnership, collaboration and communication skills. The role is likely to suit someone with experience of taking overall accountability for delivery of research and evaluation projects. We are seeking candidates with previous experience of place-based learning and evaluation or strong skills that would be transferable to this context, alongside a strong interest in developing expertise in place-based learning and evaluation.
We will provide excellent opportunities for the postholder to further develop their research, leadership and partnership skills in support of a fast changing, purpose driven national charity. We offer a flexible and supportive working environment and provide on-the-job learning and formal training.
Application
Please apply using the BookTrust Vacancies website, where you can attach a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer this question in your cover letter:
BookTrust is setting up a new place-based pilot to develop a sustainable, place-led model for support which seeks to deepen impact and reach families in greatest need within a particular community. What are some of the principles of good place-based learning and evaluation that BookTrust should incorporate into this work?
Please also attach one or two examples of research, evaluation or learning outputs (reports, presentations etc) you have produced and also specify if you are applying to be based from our Leeds of London office.
Closing date: 14th November
Interviews: Interviews will be in two stages - 1st stage interviews will be on w/c 24th November, via Teams
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DATA, IMPACT AND EVALUATION OFFICER
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
About the role
We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.
The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.
This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.
You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.
Key responsibilities
1. Data and systems
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Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement.
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Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work.
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Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight.
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Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements.
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Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from.
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Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection
2. Analysis and reporting (supporting fundraising and contracts)
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Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports.
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Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders.
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Contribute to reporting cycles and project monitoring for grants and commissioned work.
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Help identify and articulate trends or insights that strengthen our funding cases and future proposals.
3. Demonstrate and evidence impact
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Analyse quantitative and qualitative data to show outcomes, learning and social impact.
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Produce clear, engaging reports and summaries for internal learning and external audiences.
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Develop or refine theories of change and outcome measures that capture relational and person-centred change.
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Draw on wider research and evidence to contextualise and strengthen our impact story.
4. Stories and case studies
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Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care.
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Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life.
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Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns.
5. Support service improvement and learning
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Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating.
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Provide practical training and tools to build confidence and data literacy across teams.
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Support Directors and Leads to interpret learning and feed insights into service design and development.
Onboarding and immersion
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Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities.
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Use this experience to ground frameworks, reporting and data practices in the lived reality of our work.
About you
We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.
You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.
Essential
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Experience in monitoring, evaluation, data or research within a charity, public sector or community setting.
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Experience working with CRM or case management systems.
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Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI.
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Ability to design or refine data collection frameworks and indicators.
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Excellent written communication, able to translate data into compelling insight and learning.
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Strong relationship-building and influencing skills, with the ability to collaborate across teams.
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Organised and self-motivated, with attention to detail and follow-through.
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Reflective and values-driven, comfortable with complexity and nuance.
Desirable
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Understanding of relational or trauma-informed approaches to care and support.
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Experience in the mental health, social care or community sector.
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Experience supporting organisational learning or delivering training.
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Qualification in social research, data science, or a related field.
Please make sure you fully read the information pack for this role and tailor your CV and answers to the "written statement" screening questions to match our criteria.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Challenge Events Fundraiser
30 hours / week
Actual salary: £22,471 / year
Remote home working, occasional travel.
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives.
We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.
Arrangement of hours can be flexible and agreed with the successful candidate.
About the role
As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity.
This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.
You will produce and maintain the events calendar, research and recommend new events and work with our Supporter Care team to ensure support materials are provided as appropriate. You will ensure event performance, supporter engagement and income are recorded tracked and fed back to the Fundraising team.
You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters.
You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person.
Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.
This role is subject to a Disclosure and Barring Service check.
About you
You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques.
You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager.
The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.
How to apply
Please submit a CV and covering letter via our online portal. If you require assistance, please contact us.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Join our Team!
We are entering an exciting period of change to transform understanding of Crohn's and Colitis across society, increase our reach and, ultimately, work towards a cure for the conditions.
We have an exciting new opportunity to join us as our Head of Communications and be a driving force in making that shift by creatively leading strategic communications and campaigns.
You will also play an important role by working with an external agency on the development of a new legacy proposition and supporting materials, as well as working on internal legacy promotions and staff training.
In this role you will lead our media, social media, campaigns and engagement functions, as well as project teams across the charity. You'll grow our engagement with diverse audiences and support them to take action towards ambitious campaign goals.
Full details of the job description and person specification are found in our Recruitment pack for download below.
About you
We are looking for an experienced, creative and driven communications leader who will be committed to improving the lives of people affected by Crohn's and Colitis.... could this be you? Are you:
- experienced in leading multidisciplinary campaigns that delivered ambitious results?
- an effective coach with experience of building high performing teams?
- seasoned in driving media relations to deliver results?
- a calm and experienced leader, demonstrating sound judgement even with the pressure is on?
- adaptable to the ever changing trends in communication, embracing them as opportunities to innovate and strengthen engagement?
- aware of social media and campaigning tools to amplify the community voice in communications?
If this sounds like you then we would love to hear from you.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend directorate days and face to face meetings. In addition, the charity meets four times a year at the office in Hatfield for our mandatory 'All Staff Together' days.
Benefits:
- 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 17 November, 9am.
Interviews will take place via Teams on 24 November 2025.
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.
Key Responsibilities
- Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
- Build and maintain relationships with prisons, probation services, community organizations, and research partners.
- Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
- Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
- Manage project budgets and resources effectively.
- Contribute to organizational learning and development, identifying opportunities for innovation and growth.
- Collaborate with other teams and contribute to wider User Voice initiatives as needed.
Person Specification
Essential:
- · Personal lived experience of the criminal justice system.
- · Proven experience in project management
- · Experience using project management tools and software
- · Strong communication and relationship-building skills.
- · Experience of supporting and coordinating groups of volunteers.
- · Experience of supporting and managing staff.
- · Ability to manage competing priorities and meet deadlines.
- · Commitment to equity, diversity, and inclusion.
- · A proactive, solutions-focused approach.
Desirable:
- · Experience of working with children, young adults or families affected by the justice system.
- · Knowledge of social research methods and data analysis.
- · Familiarity with the charity sector and/or criminal justice system.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).
Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.
About the role
Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.
We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands. Travel expenses will be paid.
Key Responsibilities
Staff management
- Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
- Visit ELIs in school regularly to provide supervision, quality assurance and support.
- Recruit, train and induct new ELI practitioners as required.
- Design and create training materials for new ELIs.
- Provide annual training for teachers who have pupils taking part in the programme.
- Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
- Lead the fortnightly ELI meeting, supporting with any issues which may arise.
Programme delivery, school liaison and evaluation
- Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
- Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
- Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
- Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
- Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
- In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.
Platform development
- Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
- Liaise with the platform development team to feedback on platform bugs and areas of improvement.
- Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.
General responsibilities
- Liaise with Managers in all other departments as required.
- Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.
Qualifications Criteria
- Qualified teacher status (QTS)
- Right to work in the UK
Required skills & experience:
- Experience of working in education
- Experience of teaching or leading early reading and/or phonics
- Understanding of current phonics pedagogy and diversity of phonics schemes
- Experience of line management
- Highly motivated, energetic individual with excellent interpersonal and organisational skills
- Ability to adapt and embrace a changing environment
- Excellent personal planning and a proven ability to work independently
- Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
- Highly computer literate with hands-on experience of using MS Office and platforms and tools
- such as Google analytics, PowerPoint and more
- An understanding of Child Safeguarding
- A commitment to Chapter One’s mission and values
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience referencing the key requirements in the job description.
2) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
PLEASE NOTE: first round interviews will be held on 27th November and second round interviews will be on 4th December.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
£40,500 - £47,700 per annum
3-year fixed-term contract, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is a unique opportunity to lead a pioneering sexual wellbeing service for men with prostate cancer, delivered in partnership with Movember. You’ll be the clinical lead for a remote information and support service, working directly with patients referred from NHS partners and helping to transform outcomes in sexual health and wellbeing.
You’ll oversee the delivery and continuous improvement of the service, working closely with our nursing team to ensure high standards of care. You’ll build and maintain relationships with NHS Trusts, expanding the reach and impact of the service. You’ll also lead a national community of practice, supporting clinicians to implement Movember’s Clinical Guidelines for Sexual Health and Prostate Cancer, and share best practice across the sector.
This role combines strategic leadership, service development, clinical expertise, and stakeholder engagement. You’ll be at the forefront of improving sexual wellbeing for men with prostate cancer, shaping a service that makes a real difference.
What we want from you
You’ll be a registered healthcare professional with significant experience in prostate cancer care, ideally at Band 7 or above. You’ll bring a strong interest in sexual wellbeing, with experience in areas such as erectile dysfunction clinics, and a passion for supporting patients and their families.
You’ll be an experienced service manager and line manager, confident in leading teams, coaching others, and driving quality improvement. You’ll have a track record of working collaboratively across healthcare systems, building relationships and influencing change.
You’ll be proactive, organised, and comfortable working in a hybrid environment. You’ll be committed to equity, diversity and inclusion, and motivated to deliver impactful services that meet the needs of diverse communities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is 23 November 2025. Applications must be submitted by 23:45 UK time.
Interviews: Currently scheduled for Friday 5 or Monday 8 December 2025. We are expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across South East London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outline of the role
The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.
Scope and accountability
Reporting to Head of Finance, the post holders role will include:
1. IT strategy and planning
- Conduct a full review of all IT systems and processes
- Develop and deliver the IT strategy in line with organisational goals
- Advise SMT on technology opportunities, risks and best practice
- Ensure systems are scalable, cost-effective and future-ready
2. Systems and infrastructure
- Ensure compliance with GDPR, cyber security and other relevant regulations
- Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
- Manage data security and backups
- Manage disaster recovery and business continuity planning
- Manage software licensing
- Work with the team leading IAPB’s Website
3. User support and training
- Promote effective use of collaboration and productivity tools across the organisation
- Develop user guides, training and resources to build digital confidence across the organisation
- Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
- Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas
4. Project and change management
- Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
- Ensure projects are delivered on time, within budget and to agreed quality standards
- Support digital transformation initiatives that improve service delivery and efficiency
5. Management and leadership
- Manage the relationship with external IT provider
- Manage the IT budget
- Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
- Manage the IT asset register
- Contribute to wider organisational planning
General
- The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
- The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
- To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
- To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
- To undertake any other duties that may be considered commensurate with the level of the post.
- The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.
Skills & Experience:
- Proven experience managing IT systems, networks and digital tools.
- Strong knowledge of information security, data protection and GDPR compliance.
- Experience managing IT suppliers, contracts and IT budgets.
- Ability to lead projects and deliver improvements.
- Excellent problem solving and troubleshooting skills
- Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
- Commitment to the values and mission of IAPB
- Experience working in a charity or not for profit
- International experience
- Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
- Strong ability to prioritise, work at pace, and under pressure.
- Ability and willingness to work flexibly in terms of hours and travel.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.
IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world. We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
Other Information
- Benefits include 30 days annual leave (plus statutory bank holidays)
- Pension scheme – 10% Employer contribution, no minimum employee contribution
- Group life assurance
- Hybrid working
- Flexible working
- Employee Assistance Provider
- Various family friendly policies
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Philanthropy Manager to join a leading national charity. This is a full-time, permanent role within the Philanthropy & Partnerships team, focused on cultivating and stewarding relationships with high-net-worth individuals and major donors to maximise income in support of the organisation’s vital work.
Key responsibilities of the role:
- Develop and deliver compelling research proposals, engagement opportunities, and stewardship plans for donors
- Manage and grow a portfolio of high-value supporters, ensuring strong and lasting relationships
- Identify new prospects and secure significant gifts through proactive cultivation and engagement
- Plan and deliver bespoke donor events, visits, and meetings to strengthen supporter connections
- Produce high-quality proposals, briefings, and stewardship materials that inspire confidence and investment
- Collaborate with colleagues across teams to identify funding opportunities and package them for donor support
- Monitor performance against income targets, preparing reports and forecasts for senior management
- Stay informed on trends and best practices in philanthropy fundraising
- Undertake any other duties as reasonably required to support the fundraising function
Ideal candidate profile:
- Proven experience in major donor or high-value fundraising, with a strong track record of securing significant gifts
- Excellent relationship management skills, with the ability to engage confidently with donors, trustees, and senior stakeholders
- Outstanding written and verbal communication skills, able to craft persuasive proposals and impact reports
- Confident networker with the ability to identify and cultivate new prospects
- Highly organised, able to manage multiple relationships and projects simultaneously
- Results-driven, motivated, and methodical in managing a busy workload
- A collaborative team player who shares a passion for driving social impact
Location: Central London
Salary: £40,000
Working hours: Full-time, 35 hours per week
Working pattern: Hybrid, 3 days per week on-site
Contract: Permanent
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opport
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We Are Family is hiring!
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.
As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.
This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.
Key Details:
Role type: Permanent
Reports to: Head of Operations
Direct Reports: You will work closely in partnership with our Associates & Volunteers
Working Pattern: 2.5 days / 18.75 hours per week, including occasional evening and on-site work.
Salary: £30-35K FTE
Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.
Perks of Working at WAF:
· Become a part of a personable, visionary team creating positive impact on a daily basis
· Flexible working
· Home Working Allowance
· Occasional in-person working in London; travel and lunch expenses covered
· Competitive salaries with room for growth
· Professional development opportunities
· Seasonal socials
ROLE DESCRIPTION:
Key responsibilities include:
- Engagement with our Members
- Supporting our Volunteers
- Managing our Peer-led Groups and In-Person Activities
- Overseeing our Peer Support Training and Supervision
- Nurturing Partnerships
- Delivering Impact
- Contributing to Communications
- Championing our Advocacy efforts
- Collaborating with our Board and Committees
Person Specification:
ESSENTIAL
- Demonstrable experience coordinating / managing multiple projects or programmes
- Experience of working with beneficiaries and / or volunteers
- Excellent written and verbal communication skills
- Skills in identifying and prioritising workload with the ability to work to deadlines and budget
- Comfortable working independently, operating good judgement on when to seek guidance and support
- Strong IT and / or aptitude to learn software skills (see below)
- Resourceful and adaptable
- Empathetic and supportive
- A ‘hands-on’ and collaborative mindset
DESIRABLE
- Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
- Lived experience / interest in supporting families
- Experience of working within a peer support network
- Experience of co-producing projects with beneficiaries / volunteers
- Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).
To Apply:
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!
Please download our full application pack for further details and instructions on how to apply.
Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
Further information can be found via our website.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in Army Cadet Headquarters which provides administrative support to the functional delivery areas of the syllabus. We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 30th November 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held week commencing Monday 15th December, via Microsoft Teams.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Development Manager - Individual Giving - Kingston University
Academic Services | Development, Alumni Relations and Engagement (DARE)
Hybrid/Kingston upon Thames
Full-time
£45,025.00 - £48,820.00 and excellent benefits
Closing date: 9am on Monday 17 November
Interviews: in person on Wednesday 26 November
Are you driven by data with experience in direct marketing fundraising? Do you excel at crafting lifelong donor journeys from acquisition to strengthening affinity and maximising giving participation? Kingston University is seeking an exceptional Development Manager - Individual Giving to lead their ambitious fundraising programmes and help transform the lives of students through scholarships, access, and support initiatives.
About the Role
This is a pivotal opportunity to shape and grow Kingston's individual giving strategy. You'll lead multi-channel campaigns-from telephone fundraising and direct mail to email and crowdfunding-designed to acquire, retain, and upgrade donors. You'll also develop a mid-level giving programme (£500-£1,000+), steward legacy pledgers, and create compelling donor journeys that inspire loyalty and generosity.
Key Responsibilities
* Lead Kingston's annual telephone fundraising campaign, including recruiting and managing student callers.
* Deliver targeted acquisition and stewardship campaigns across multiple channels.
* Develop mid-level giving and legacy programmes, personally soliciting gifts and building donor relationships.
* Collaborate with Major Gifts colleagues to identify prospects and enhance donor pipelines.
* Create engaging content-written, visual, and video-to showcase the impact of giving.
* Evaluate campaign performance using data insights and industry benchmarks.
* Support donor and alumni events, and contribute to the wider DARE and University community.
About You
You'll bring:
* Proven experience in individual giving and campaign management, ideally in Higher Education or the charity sector.
* Strong strategic thinking and data-driven decision-making.
* Excellent communication and relationship-building skills.
* A passion for education, inclusion, and the power of philanthropy.
* Experience with CRM systems (ideally Raiser's Edge) and donor stewardship.
Why Kingston?
Kingston University is a leader in post-1992 university fundraising, with a proud tradition of alumni support. You'll be part of a dynamic team driving innovation, inclusion, and impact-helping students thrive and succeed.
________________________________________
How to apply?
Please share a copy of your profile or CV with Philippa at Charity People as the first step.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Role Purpose:
We are looking for a Training and Development Officer to work closely with our management team to plan, coordinate and deliver high-quality training for all volunteers and staff. Your work will ensure everyone across the organisation has the skills, confidence and support they need to thrive in their roles, whether they are client-facing or non-client facing. By strengthening learning and development, you’ll play a key role in maintaining the quality, consistency and impact of our advice services, as well as contributing to a positive, fulfilling working environment for our team.
About Citizens Advice Watford
Citizens Advice Watford (CAW) is an independent charity offering free, confidential and impartial advice on a wide range of issues. We support the community of Watford through telephone advice, face to face appointments at our Watford office and outreach sessions in GP surgeries and at the local foodbank. Our team includes 37 volunteers and 19 staff, most of whom work from our Watford office. We’re proud of our collaborative culture, where teamwork is at the heart of how we operate and every contribution is valued. We take a proactive, client-centred approach, anticipating advice needs and striving to provide the highest standard of service. We are committed to equality, celebrate diversity and challenge discrimination. We welcome applications from suitably skilled candidates from all backgrounds.
Job Purpose
- Lead training and development so everyone at CAW is appropriately trained
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and development of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for staff and volunteers. You will be required to design and deliver group training sessions and monitor trainee progress and development through structured training programmes.
To be successful in this role, you will be a great communicator, passionate and enthusiastic about learning and have a good attention to detail. This role offers excellent potential for professional growth with opportunities to expand your skills and progress within the Citizens Advice network.
Benefits: 33 days (inc. bank holidays) pro-rata. Access to our Employee Assistance Programme, professional development opportunities
Closing date: 26 November 2025
Interviews TBC: w/c 1 December 2025