Charity manager jobs in Holborn, greater london

Our enduring focus is to strengthen the voluntary sector and transform the funding system, so that charities can do their best work.

About IVAR

At IVAR, we’re more than researchers – we’re sense-makers and bridge-builders. We turn real-world challenges in the voluntary sector into clear, practical insights that inspire change and action.

For 25 years, we’ve worked shoulder-to-shoulder with charities, funders and community organisations: listening, learning and tackling tough problems together. Our work is curious, grounded, human and hopeful.

Our 2025–2030 strategy includes a clear commitment to transforming the funding system and the Open and Trusting programme will be the key to achieving that commitment.

Born in 2021, Open and Trusting is directly inspired by what matters most to charities. Today, 170 funders have signed up to the eight commitments – actively working to be clear, flexible, proportionate, and purposeful in their grant-making. We know this makes a huge difference to charities and the communities they support.

About the role and person

Open and Trusting has come a long way, but there’s a lot more it can achieve – which is why we are looking for a dedicated leader for the programme. The success of the role will depend on an understanding and belief in the work of charities and funders, and the power of transforming funding practices. 

As Head of Programme and Engagement, you’ll bring energy, structure and connective thinking to the work. You will strengthen the community, support learning and ensure that the programme runs with momentum and purpose.

This role is collaborative and outward-facing and combines project management, engagement, community-building and fundraising. The person will need first-rate listening, diplomacy, influencing and relationship-building skills and will be a proven manager, with a track record of developing management infrastructures that underpin the success of initiatives involving multiple strands and big ideas.

If you feel you fit the role and are motivated by our work then we’d love to hear from you. Please find out more by looking at the Candidate Information Pack.

Closing date for applications is Friday 23 January; please download the pack before 18 January.

Harris Hill is delighted to be working on behalf of a dynamic and values-led arts charity to recruit an HR and Office Manager. Our client operates at the intersection of contemporary art, community and culture, transforming underused buildings into vibrant, artist-led environments, and is seeking a confident and people-centred professional to help support its growing team.

This is a permanent, full-time position of 32 hours per week, worked across four days, as this organisation operates a four-day working week as its full-time model. The role is mostly office-based and will involve working across several creative spaces in London, with some flexibility for home working where appropriate.

In this role, you will take ownership of day-to-day HR and office operations, ensuring that staff are well supported and that internal systems run smoothly and transparently. You will oversee the full employee lifecycle, from onboarding to offboarding, maintain accurate and confidential staff records, and act as a trusted point of contact for HR queries and employee relations matters. Alongside this, you will play a central role in strengthening organisational infrastructure, improving internal systems, managing calendars and shared information, coordinating meetings, and supporting internal communications. You will also work closely with senior leadership to ensure policies are embedded in practice, governance requirements are met, and the organisation continues to operate as a fair, ethical and people-focused employer.

We are looking for someone with solid experience in HR and Office Management, strong knowledge of UK employment practices, and commitment to fairness, accessibility and care in the workplace. You will have the confidence to handle sensitive employee matters with care and discretion. Excellent organisational and communication skills are essential, as is the ability to juggle multiple priorities in a busy, collaborative environment. Just as important is cultural fit: this is a creative, artist-led organisation, and the successful candidate will be comfortable working in an informal, imaginative and values-driven setting. You will be someone who is naturally organised but also creative in your approach, empathetic, and genuinely motivated by supporting people and nurturing a positive workplace culture within the arts or not-for-profit sector.

To apply, please submit your up-to-date CV by Monday, 12th of January at 08:59 AM. If you are shortlisted, we will share the job pack, arrange a briefing on the role, and ask you to deliver a tailored cover letter.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As our sole digital expert, you will move us from discovery to delivery -building the roadmap, managing the entire product lifecycle and leading the shift from a short-term project mindset to a proactive product mindset.

This is a rare opportunity to lead with autonomy while being supported by the world-class expertise and mentorship of The Economist Group. If you are a seasoned product manager ready to turn strategy into tangible impact, this is your chance to shape the future of an innovative charity that blends education and journalism to inspire the next generation of informed global citizens.

We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.

Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.

This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.

You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.

As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.

The Royal British Legion is recruiting for an experienced Supporter Care Manager to lead their supporter care team. This a key role which is responsible for ensuring that every supporter that contacts the organisation receives a positive and memorable experience. TRBL is committed to making sure that all who make contact come away feeling that they’re making a difference.

Based in London this important role will oversee the day to day running of the supporter care function providing operational leadership and guidance to team members and ensuring that high standards are maintained and continuously improved.

Key responsibilities: 

• Manage the in-house supporter care function which includes enquiries, complaint handling, processing and thanking of donations and Gift Aid declarations 

• Support in the development of annual operating plans and budgets, working with key stakeholders to ensure Supporter Care meets the objectives of the Fundraising department 

• Provide day to day line management, including one to ones, tailored personal development plans, mentoring, coaching and shadowing, as appropriate 

• Continually drive efficiency, innovation and quality of processes and services delivered by the team

Experience and Skills 

• Previous experience of management or leadership of supporter care/customer service within the charity or non-profit sector 

• Strong leadership skills with the ability to implement high levels of supporter care and continuously improve standards 

• Experience of dealing with complex customer queries, requests and complaints 

• Experience and knowledge of working with CRM system

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We’re looking for someone who can lead on community engagement across Wales – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This role is predominantly home-based; however, travel will be required across Wales and occasionally to Andover in Hampshire.

Fundraising Relationship Manager

Hours: 30-35 hours to be discussed. Overnight travel required occasionally
Annual leave: 28 days annual leave plus Bank Holidays (FTE)
Pay: £33-40,000 FTE depending on experience.
Location: Home-based, England. The North West and the Midlands are of particular interest - however, other areas could include: North East, Yorkshire and the Humber, East of England, South East, London and Wales
Closing: Midnight, 11th January 2026.
 

What you'll do

We’re looking for a Fundraising Relationship Manager to nurture and grow a portfolio of corporate partners, identify new opportunities, and help shape our exciting Gaming for Good work. Whether you’re an experienced fundraiser or you bring transferable skills from sales, account management or marketing, you’ll play a key role in securing income that directly benefits thousands of children each year.

You’ll build warm, purposeful connections, create tailored, compelling proposals, and provide inspiring updates that keep supporters engaged and motivated. This role is perfect for someone who loves meeting people, spotting potential, and telling stories that bring our mission to life.

About you

We’re open to applicants who are new to fundraising but have excellent communication skills, creativity, strong organisational habits, and a genuine passion for what we do. You’ll work from home, with occasional travel to meet supporters and visit our programmes, supported by a friendly and collaborative team spread across the country.

About The Country Trust

The Country Trust is a growing, energetic charity helping children in disadvantaged children connect with the land that sustains us all. Through food, farming and countryside experiences we provide opportunities that build confidence, curiosity and real-world learning that can transform their futures. 

Closing: Midnight, 11th January 2026.

As we embark on our new three-year funding strategy, we are looking for an innovative and talented fundraiser with a least five years experience, to join the team and help us generate new creative partnerships and opportunities. We are a small, growing team with ambitious fundraising targets and a global reach. There is potential for a number of income streams to grow, particularly philanthropists and creative partnerships with corporations, wealth collaboratives and special events.

Given the current challenging economic and philanthropic environment, we are looking for some one that can generate new fundraising opportunities through creative out of the box thinking to identify and solidify relationships with philanthropists, corporations, global foundations and beyond. You will be able to conceptualise and deliver high quality fundraising events, appeals and utilise your experience and imagination to develop new ways of raising large scale funds. You will be able to drive change and create successful outcomes.

Existing funders include a mix of philanthropists, corporate partners and leading foundations. There is significant potential for the development of corporate and high value individual partnerships with sectors such as the music industry and female entrepreneurs.

We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative mind and the ability to charismatically build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans.

This role will play a big part in helping the organisation to deliver over £650,000 in funding by the end of 2026.

About you

• You will be an experienced fundraiser
• You will be an innovative and creative thinker that can create fundraising opportunities and ideas from all situations
• You will have demonstrable expertise in securing five-figure plus donations from a range of donors
• You will have demonstrable expertise in designing and delivering high quality fundraising events and appeals
• You will be a charismatic relationships manager with experience generating and cultivating relationships with various high-profile supporters and key donors and negotiating these relationships seamlessly
• You will have excellent grant and proposal writing skills
• You will have a tenacious and creative approach to difficult tasks and be able to take initiative to drive activity
• You are resilient, can work with agility and comfortable working towards ambitious targets
• You are familiar with CRM systems and planning and organisation tools
• You will have the ability to form strong relationships remotely, which is crucial as The Circle is a small organisation, and the team all work remotely
• You will have a background/passion in international development and/or women’s rights
• You will have strong attention to detail

Desirable

• You will have experience of the music industry and other creative industries

Development Manager

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development & Communications
Salary: £33,410 – £36,678

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.

This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.

This role will be responsible for:

Funding Development & Applications

• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.

• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.

• Research and identify new funding opportunities to maintain a strong pipeline.

• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.

Relationship Management

• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.

• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.

• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.

Campaigns & Individual Giving

• Lead individual giving activities.

• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.

Storytelling & Impact

• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.

• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.

The ideal candidate will have:

• Experience in fundraising or partnership development within the charity or social impact sector.

• A strong track record of writing successful funding proposals and trust/foundation applications.

• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.

• Experience researching prospects and managing a varied funding pipeline.

• Confidence presenting to funders and external audiences.

• Strong relationship-building skills with individuals and organisations.

• The ability to work with data and monitoring insights to strengthen reporting and funding cases.

• Excellent organisation and multitasking skills in a fast-paced environment.

• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

Email your application via the Oasis Charity Jobs Website. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 4th January 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

Salary: £51,000–£55,000 pa
Contract: Permanent, full-time
Location: Hybrid – London Whitechapel
Deadline:18^th January

Thrilled as always to be working with the incredible Centrepoint, the UK’s leading charity supporting homeless young people, as they look for a Senior Corporate New Business Manager to join their team.

As Senior Corporate New Business Manager, you will lead the Corporate New Business team to secure high-value, transformative partnerships that change lives. You’ll play a key part in driving an ambitious strategy to deliver multi-year partnerships, working closely with senior stakeholders and collaborating across the organisation to achieve exceptional outcomes for young people.

You will develop and deliver the new business strategy, manage a robust pipeline, and lead negotiations for partnerships in excess of £500k. You’ll also oversee income and expenditure budgets, contribute to cross-team projects, and foster a culture of collaboration and innovation within the fundraising directorate.

To be successful as the Senior Corporate New Business Manager, you will need:

• Demonstrable experience of corporate fundraising and securing six- and seven-figure partnerships.
• Experience leading a team and driving performance through effective line management.
• Strong stakeholder management and negotiation skills, with the ability to influence at senior levels.

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2807JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserves the right to end the application period sooner.

 

Operations & Finance Manager

Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)

Reporting to: Director of Development

Salary: £33,410 - £36,678 (pro rata)

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on key people operations to maintain a transparent, inclusive, and positive working environment.

This position is ideal for someone seeking part-time work who holds previous experience working in a finance team, but is seeking a more diverse role that also includes opportunity to enhance operating systems, policies, and practices of the organisation for smooth running.

Finance Operations

· Oversee the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims ensuring accuracy.

· Prepare regular budgets, cash flows, and clear financial reporting for the Senior Leadership Team to support data-driven decision-making.

· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.

· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.

· Liaise with the Oasis Finance Department who support STOP THE TRAFFIK to ensure smooth coordination of accounting processes and compliance with organisational standards.

People Operations

· Review organisational policies annually, ensuring they reflect current legislation and best practice, with support from the Operations Officer.

· Serve as the organisation’s Data Protection Officer (with access to pro-bono legal and data protection advisors).

· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.

· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.

· Maintain our network of pro-bono legal advisors and support staff in accessing timely advice on contracts or compliance matters.

· Manage the internal legal sign-off process and maintain clear records and documentation.

Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.

Benefits:

· A friendly, supportive team environment.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work Scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. Applications accepted on a rolling basis. Only applications sent via email will be considered to ensure an equitable review process.

We cannot sponsor applicants for this role.

Registered Charity No. 1127321

Salary: £39,000-£42,000
Contract: Permanent, Full-time (35 hours/week)
Location: Hybrid – 1 day per week in Islington
Closing date: 7^th January
Benefits: 25 days annual leave (plus public holidays), employer pension contribution, employee assistance programme, flexible working

We are delighted to be working with Tender, a charity dedicated to preventing domestic abuse and sexual violence among children and young people through the arts and creative projects.

In this pivotal role, you will lead on securing and managing income from statutory sources and trusts & foundations, ensuring Tender has the funding to achieve its ambitious five-year strategy. You’ll manage a portfolio of funders, develop high-quality proposals, and line manage a team of two to deliver exceptional results and continue the charity’s impressive income growth.

To succeed in this role, you will need:

• Proven experience generating income and meeting targets through trusts & foundations and statutory funding
• Strong ability to build and maintain relationships with diverse stakeholders, including funders and government bodies
• Excellent written and verbal communication skills, with the ability to craft compelling proposals and reports
• Strategic thinking and the ability to manage priorities and risks effectively
• Knowledge of the violence against women and girls sector and current policy developments

For an informal conversation about the role, please contact Ashby Jenkins Recruitment and ask to speak to Ashby.

Closing date:
7^th January

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.

Job Reference: 2794AJ

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH, has four main projects that make up the charity’s activities. They are as follows:

• Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
• Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
• Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
• Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
2. Oversee the provision of one-to-one support to Residents and Guests
3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
5. Provide oversight for the development and implementation of new frontline projects

Providing strategic support for GrowTH across its projects, and the wider organisation

1. Oversee and regularly review the viability of GrowTH’s various projects
2. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
3. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

1. Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.

DETAILED RESPONSIBILITIES

Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations

• Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
• Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
• Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
• Resolve complaints and concerns raised by guests, residents, or staff effectively.

Oversee the provision of one-to-one support to Residents and Guests

• Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
• Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
• Assist Residents and Guests in accessing support provided by other organisations or services.
• Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests. 

Manage referrals into the projects, and oversee move-on options for Residents and Guests

• Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House. 
• Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
• Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
• Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.

Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements

• Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
• Liaise with the landlord, contractors, or other relevant parties regarding repair works.
• Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.

Provide oversight for the development and implementation of new frontline projects

• Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
• Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
• Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.

Oversee and regularly review the viability of GrowTH’s various projects

• Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
• Ensure that rental income is maximised, and apply for grants for specific needs if required.
• Track and report on the expenditure of the various projects.

Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines

• Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
• Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.

Assist the Director with planning and strategic matters

• Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
• Meet with Director, Management team, and Trustees to plan the future of the projects.
• Meet with other organisations to learn and implement best practices.
• Assist the Director in organising and executing larger events and initiatives for the charity.

Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects

• Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
• Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
• Help to foster a supportive and collaborative team culture.