Charity manager jobs in putney, greater london
Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.
Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.
Age UK internal grade - 8L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness.
This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential.
In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.
The client requests no contact from agencies or media sales.
As the Direct Marketing Manager - Acquisition, you will be at the forefront of their Individual Giving team. This role offers the unique opportunity to shape and execute innovative campaigns that will recruit new supporters and enhance donor engagement. You will have the autonomy to lead a dynamic team, manage high-impact projects, and collaborate with various stakeholders to ensure the success of the fundraising initiatives.
Job title: Direct Marketing Manager
Charity: Health
Salary: £44,400 - £48,500
Location: London with hybrid working
Key Responsibilities:
- Lead the Supporter Acquisition Programme: Oversee donor recruitment with a focus on quality, compliance, and a diverse programme mix.
- Develop and Implement Strategy: Create an annual plan of acquisition activities, monitor campaign results, and drive continuous improvement.
- Collaborate and Innovate: Work closely with fundraising and data teams to develop new supporter products and optimise existing programmes.
- Manage Relationships: Build and maintain strong relationships with agencies and suppliers, ensuring effective project management and performance reviews.
- Financial Oversight: Prepare and manage budgets, produce financial reports, and forecast income and expenditure.
- Performance Management: Implement a performance culture, ensuring regular reviews and development meetings.
What You Bring to the Table:
- Significant experience in direct marketing within a fundraising programme, managing digital campaigns, and using fundraising databases.
- Proven track record in leading revenue-generating teams and delivering successful new products to market.
- Strong strategic analysis, creative thinking, and excellent IT skills.
- Advanced knowledge of digital and social media analytics tools, and the ability to build and manage relationships effectively.
- A deep understanding of fundraising methodologies, industry best practices, and developments in the non-profit sector.
If you are passionate about fundraising and have the skills and experience to lead impactful acquisition strategies, this role is for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us: The Weir Link is a small and vibrant charity and community centre dedicated to bringing the community together through educational, training, and social opportunities. Established in June 2010, we have transformed a derelict space into a thriving hub for local residents. Our centre hosts a variety of activities including after-school clubs, stay-and-play sessions, arts and crafts, Pilates, yoga, ante-natal classes, and community meetings.
Contract type: Fixed Term Contract – 1 year (potential to extend)
Location: Clapham Park/Balham, SW12
Hours: 20 hours per week, working pattern can be flexible, subject to agreement
Salary: £20-25 per hour depending on experience
Job Description: We are seeking an experienced Centre Manager to join our team and manage this important community resource. This role is ideal for someone who is passionate about community development and has a proven track record in business development, fundraising, and, ideally, project management.
Key Responsibilities:
Oversee the management and operation of The Weir Link in alignment with our mission, vision, and values.
Identify fundraising opportunities and submit credible applications resulting in income generated to support the great work of the Centre.
Manage the delivery of high-quality activities and events for the local community.
Maintain and develop partnerships with organizations and community groups.
Line-manage the Facilities and Bookings Coordinator to ensure the building is well-maintained and safe.
Work with Trustees to implement the business plan and sustainable funding strategy.
Develop and execute an effective marketing strategy to promote our activities and events.
Ensure all visitors feel welcome, safe, and encouraged, and maintain systems for monitoring satisfaction and evaluating outcomes.
Person Specification:
Experience in business development and identifying potential opportunities.
Proven success in fundraising and applying for grants.
Strong project management skills, including marketing and communications.
Experience in community research and organizing events.
Motivated, organized, and reliable with a flexible and resourceful approach.
Commitment to contributing meaningfully to the local community.
Benefits:
Flexible working pattern, ideal for parents or carers.
Hybrid working options during school holidays.
Opportunity to make a significant impact in the community.
How to Apply: Please send your CV and a short cover letter explaining why you are suitable for the role and why you would like to work for The Weir Link.
Interview Process: First interviews will take place between 20th and 23rd May, in person, at The Weir Link. There will be a final, informal conversation between the successful candidate and the trustees as a second and final stage (virtual).
Ready to make an impact? Apply now!
The Weir Link acts as a catalyst for change by offering educational, training and social support for local residents.




The client requests no contact from agencies or media sales.
In this newly created role you will be joining a supportive and collaborative team.
As the Philanthropy Manager you will be responsible for leading on and developing the fundraising strategy for this area. You will play a critical role in fostering a culture of philanthropy within the organisation.
As a natural relationship fundraiser you will enjoy meeting people and have a flair for relationship building as well as a persuasive personality and lots of initiative.
In return youll get great support and lots of development opportunities to really shine and showcase your talent. Youll learn all about this fascinating sector and get to introduce donors to the passionate advocates who support outstanding care for people and their families at the end of their lives.
The role is hybrid with one day a week in the London office.
The charity
A national hospice charity fighting to ensure support is available to all who are in need of it.
Benefits include pension, life assurance, health scheme and 25 days holiday
The Role
Create and cultivate a robust Major Donor pipeline through prospect research and cross-collaborative work with other teams and departments.
Build and maintain strong, long-term relationships with existing and new donors and prospects.
Lead the development and delivery of the Philanthropy strategy.
Work closely with leadership, fundraising colleagues and departments across the charity to align fundraising efforts with organisational priorities
The Candidate
Proven experience in philanthropy fundraising with a strong track record of asking for and securing major gifts
Demonstrable experience of running successful major donor stewardship programmes and building donor relationships
Experience of writing accurate and compelling copy
Demonstrable people skills and a proactive, persuasive approach to fundraising, with the ability to engage and maintain relationships with a variety of stakeholders
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Salary: Circa £45,000
Contract: Full time, Perm
Location: London – Hybrid, 2 days per week in office
Closing Date: Rolling
Benefits: Non-contributory pension scheme; Employer contribution of 8%, with no need to contribute yourself.
If you’re a Philanthropy Fundraiser looking for a Philanthropy Manager opportunity, which will allow you to lead and develop a new & exciting programme, we have the just role for you. We’re delighted to be working with the wonderful Ruth Strauss Foundation, as they seek a Philanthropy Manager to join their growing team.
This new role will be pivotal in driving forward their philanthropic growth by leading the development of a major donor programme. You will be building a portfolio or major donors and capitalising on existing relationships and connections with the cause, as well as creating tailored communications, cases for support and impact reports to deliver exceptional supporter experience.
The ground work has been laid and there are some great opportunities ready for someone to take a hold of and run with, perfect opportunity for someone looking to flex their Philanthropy skills and make a mark.
To be a successful Philanthropy Manager, you will need:
- Experience developing a Major Donor programme and high-value relationships
- Excellent relationships management skills, across internal and external stakeholder of all levels
- Excellent communication skills and ability to produce compelling proposals, impact reports and donor communication plans
If you would like to have an informal discussion, please get in touch with Jake or submit your application above.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Fundraising and Development Manager
We are seeking a proactive and strategic fundraiser to lead income generation and drive real impact for the UK’s national trails.
Position: Fundraising and Development Manager
Salary: £38,000 per annum
Location: Remote (some UK travel required)
Hours: Full time
Contract: 2-year fixed term
Benefits: 25 days holiday per year
Closing Date: Midnight, Thursday 23rd May 2025
Interviews: First round online – 29th May 2025
About the Role
As Fundraising and Development Manager you’ll take the lead on building meaningful relationships with funders and corporate partners, managing grant applications from research to reporting, and developing the fundraising strategy in alignment with organisational goals.
As the sole fundraiser in a small, passionate team, this is a unique opportunity to shape a growing charity’s income generation strategy while championing access to the UK’s finest outdoor spaces.
Key Responsibilities Include:
- Manage and grow relationships with trusts, grant-makers and corporate sponsors.
- Research new funding opportunities and develop compelling applications, including budgets and case studies.
- Develop the charity’s corporate membership offering and lead strategic partnerships.
- Support member organisations with funding opportunities and coordinate a Fundraising Special Interest Group.
- Maintain and develop the CRM system (Beacon) in line with fundraising best practice and GDPR.
- Monitor fundraising KPIs and contribute to annual budgets and business planning.
- Ensure fundraising is ethical, inclusive and legally compliant.
About You
You will be a self-starting, results-driven fundraiser who is comfortable working independently and collaboratively in a small team. You’ll thrive in a dynamic environment and are motivated by the opportunity to help shape an organisation's future.
You will bring:
- A strong track record in securing grants and building corporate partnerships
- Excellent relationship-building skills and donor stewardship expertise
- Strong bid-writing and budget development abilities
- Familiarity with charity CRMs and fundraising compliance
- A creative, adaptable and conscientious approach to fundraising
- Passion for the outdoors and equitable access to nature
Desirable:
- Experience working with membership organisations or infrastructure charities
- Knowledge of government funding and outdoor, heritage or tourism sectors
About the Organisation
The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a vibrant, nature-rich trail network used and valued by all.
Other roles you may have experience of could include: Fundraising Manager, Partnerships Manager, Grants Manager, Development Manager, Philanthropy Manager, Income Generation Manager, Corporate Fundraising Lead, Major Donor Officer, Corporate Development Officer, Corporate Fundraising Manager, etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.
Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre and a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.
We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.
The role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.
Job Purpose
The Operations & Project Manager will oversee planning, project delivery, and commercial operations, ensuring that St Bride Foundation continues to fulfil its mission while growing its financial sustainability. This role is instrumental in managing strategic initiatives, optimizing processes, and leading teams to ensure efficient operations across venue hire, theatre management, and other income-generating activities.
Key Responsibilities
1. Strategic Planning & Project Management
· Develop and maintain Gantt charts, project timelines, and key performance indicators for organisational initiatives.
· Work as part of the Senior Management team to oversee and deliver key projects on time, within scope, and on budget.
· Improve internal project management processes to enhance efficiency and collaboration across teams.
· Implement long-term strategic plans aligned with the charity’s mission.
· Attend meetings and contribute expertise to project groups as applicable.
2. Operations & Commercial Oversight
· Lead the teams managing commercial areas, including venue hire, theatre, events, commercial lets, and other income-generating initiatives.
· Ensure effective resource management, including staff, budgets, and operational tools.
· Identify opportunities to increase revenue streams while maintaining the Foundation’s charitable objectives.
· Develop and implement policies to improve operational efficiency, sustainability, and financial resilience.
3. Team Leadership & Stakeholder Management
· Provide leadership and support to commercial and operational staff, fostering a culture of collaboration and high performance.
· Work closely with external partners and stakeholders to enhance the Foundation’s impact and income opportunities.
· Ensure strong internal communication to keep all teams aligned with project goals and operational priorities.
4. Risk, Compliance & Facilities Management
· Ensure compliance with health & safety, GDPR, and other regulatory requirements.
· Oversee the stewardship of St Bride Foundation’s historic Grade II listed building, ensuring operational resilience and sustainability.
· Identify and mitigate operational risks, implementing solutions to improve efficiency and safety.
· Support sustainability initiatives, including energy efficiency and adherence to health & safety legislation.
________________________________________
Essential Qualifications & Experience
· Proven experience in operations and project management (including a project management qualification such as PRINCE2).
· Strong understanding of Gantt charts, project planning tools, and process improvement methodologies.
· Experience managing commercial operations, ideally in venue hire, theatre, events, or income-generating activities.
· Proven experience in project management, particularly relating to building or refurbishment projects.
· Ability to lead teams, manage budgets, and drive efficiency improvements.
· Desirable: Experience in within the charity, cultural, or creative industries.
· Desirable: Knowledge of charity governance, compliance, and health & safety best practices.
________________________________________
Key Skills & Competencies
· Leadership and team management skills, with experience motivating and guiding staff.
· Strong strategic thinking and decision-making abilities.
· Excellent stakeholder engagement and relationship-building skills.
· Ability to work under pressure, balancing multiple projects and deadlines.
· Passion for cultural heritage, education, and community engagement.
· Strong problem-solving skills, with a proactive and adaptable approach.
· Excellent attention to detail.
· Highly organised, assertive, and persuasive, with a diplomatic approach.
· Experience in competitive and negotiated contractor procurement
· Self-motivated with strong interpersonal skills.
· Strong communication skills—verbal, written, and listening
·
________________________________________
Organisational Values & Expectations
· Uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.
· Foster a collaborative working environment with colleagues, volunteers, and external partners.
· Adhere to ethical standards and best practices in charity governance and operations.
________________________________________
Health & Safety Responsibilities
· Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.
· Promote a safe and inclusive environment for staff, volunteers, and visitors.
________________________________________
Terms & Conditions
· Working Hours: 4 days a week (28 hours a week, excluding 1 hour lunch per day) 0.8 FTE
· Salary Banding: (Band 2 - 46 -55k pa) Pro rata salary offered = £36,800 - £44,000 pa
· Location: St Bride Foundation, London
· Contract Type: Permanent
________________________________________
Why Join Us?
· Work at a historic and culturally significant organisation.
· Help shape the future of a unique creative and community-focused charity.
· Enjoy a dynamic and varied role, combining strategic leadership with hands-on project delivery.
· Be part of a friendly, passionate team dedicated to creativity, learning, and heritage.
The client requests no contact from agencies or media sales.
Title: Partnerships Account Manager
Location: Gilwell Park, Chingford, London (with hybrid working )
Salary: £39,560 per annum, Band F, Level 3 (inclusive of Outer London Weighting)
Contract: Permanent
Hours: Full-time (35 hours per week)
We’re looking for a highly organised and motivated Partnerships Account Manager to join our busy fundraising team. You’ll manage a portfolio of exciting partnerships—including Omaze and HSBC UK—and play a key role in delivering income and impact.
You’ll be part of something meaningful—supporting organisations that give young people skills for life.
As our Partnerships Account Manager, Key responsibilities:
- Manage and grow key corporate and funding partnerships
- Ensure partnerships are delivered, renewed, and where possible expanded
- Handle partner communications, reporting, and invoicing
- Lead cross-departmental collaboration to meet partnership objectives
- Maintain accurate CRM records (we use RENxt)
- Represent Scouts at meetings, events, and networking opportunities
What we are looking for in our Partnership Account Manager:
- Strong communication and relationship-building skills
- Experience managing corporate or funding partnerships
- Proven ability to deliver targets in a fundraising or commercial role
- Highly organised, detail-focused, and adaptable
- Self-motivated with a positive, team-oriented approach
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Sunday 1st June 2025
Interviews will be held week commencing Monday 16th June 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Salary: £38,000 – £40,000 per annum
Contract: Full-time, Permanent
Location: London – Hybrid (2 days per week in office)
Closing Date: ASAP
Benefits: 8% Employer pension contribution regardless of employee contribution, 25 days annual leave plus bank holidays
Are you passionate a passionate community fundraiser looking for your next exciting challenge? We’re working with the Ruth Strauss Foundation as they seek a dynamic Community Fundraising Manager to join their team.
In this pivotal role, you will lead the development and delivery of community fundraising initiatives, fostering meaningful relationships across diverse communities to support their mission.
This is a great opportunity to lead and grow the 'Turn Cricket Red' campaign, develop new community events, and manage key third-party fundraisers, such as the London Marathon participants. You'll build strong relationships with schools, sports clubs, and community groups, providing excellent supporter stewardship to maximise engagement and long-term support.
To be successful as a Community Fundraising Manager, you will need:
- Proven experience in designing and delivering successful community fundraising events and activities.
- Excellent organisational and administrative skills, including budget and project management.
- Strong relationship-building abilities, with experience engaging diverse community groups and stakeholders.
If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Can you help a community organisation reach its potential?
This is an exciting opportunity for a trusts and foundations fundraiser with some experience to shape a new role. The post offers an attractive balance between having the autonomy to work on your own initiative, whilst working closely (and receiving full support from) the CEO, who is also an experienced fundraiser and member of Chartered Institute of Fundraising.
You will be responsible for applying for grants for the varied work of the charity and managing relationships with a portfolio of existing funders. You will work with the CEO to contribute to and shape the organisation’s fundraising strategy, which is likely to involve diversifying our funding strategy into additional types of fundraising. This post would suit a competent trusts and foundation fundraiser with a few years’ experience, who is looking to diversify their fundraising experience into other areas of fundraising (e.g. individual donations, community and event fundraising, or corporate) and grow with this new fundraising department.
Ascension Community Trust (ACT) is a busy and much-loved local charity. Our current focus is on reducing poverty and improving the health, education and opportunities for the residents of our community.
As a Trusts & Foundations fundraiser you will be responsible for fundraising for a range of ACT’s community projects including Newham District Foodbank (A Trussell Trust foodbank delivered by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.
The role is based in Custom House, Newham, but would be open to homeworking/ hybrid working by negotiation.
Mental Wellbeing Manager
Job Summary:
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.
The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.
About Manor Gardens Welfare Trust
Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.
We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.
Our core values are:
· Resilience – building strength and adaptability to meet challenges.
· Inclusivity – ensuring everyone feels valued and respected.
· Empowerment – enabling individuals to take control of their lives.
· Teamwork – fostering collaboration and mutual support.
Reporting to:
Director of Services and Development
Hours:
21 hours per week
Salary:
NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata
Liaison with:
Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.
Role Overview and Purpose:
The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.
Key Responsibilities:
1. City Bridge Mental Health Programme Delivery (50%)
· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.
· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.
· Facilitate or coordinate safe, inclusive peer support spaces in community settings.
· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.
· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.
· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.
2. Recruit, train and support Peer Mentors
· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.
· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities
· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision
3. Management of Wellbeing Team and Sessional Staff (20%)
· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).
· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.
· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.
· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.
4. Monitoring and Evaluation (10%)
· Maintain accurate records of all therapy sessions, assessments, and referrals.
· Collect and analyse data to evaluate the effectiveness of mental health interventions.
· Work with partners at Metropolitan University to ensure the external evaluation of the service.
· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.
5. Partnerships and Community Engagement (5%)
· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).
· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).
· Promote the service through local outreach, events, and communication with community partners.
6. Organisational and Other Duties (5%)
· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.
· Attend internal meetings, training, and working groups.
· Undertake other duties as reasonably required to support the effective functioning of MGWT services.
Person Specification:
Person Specification
Qualifications and Experience
· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).
· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.
· Experience delivering trauma-informed and culturally competent support.
· Proven experience facilitating group and 1-to-1 support in community settings.
· Experience line-managing staff or volunteers.
· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).
Knowledge and Skills
· Understanding of structural and cultural barriers to accessing mental health support.
· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.
· Strong organisational skills, including managing caseloads and staff supervision.
· Ability to support reflective practice and provide emotional support to peers or staff.
· Excellent written and verbal communication skills.
· IT proficiency including data entry and case recording.
Attributes and MGWT Values Alignment
The successful candidate will demonstrate a strong alignment with MGWT’s values:
· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.
· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.
· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.
· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.
Additional attributes:
· Self-motivated, flexible, and able to manage competing demands.
· Commitment to safeguarding, confidentiality, and ethical practice.
· Ability to work across cultures, languages, and experiences with sensitivity and humility.
· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.
Marketing and Communications Manager
Do you have experience of working on the production of high quality video and audio content and an active interest in podcasting?
We’re looking for a gifted and committed marketing professional with an excellent understanding of digital and social media, experience working on the production of high quality video and audio content and an active interest in podcasting.
As well as technical abilities like experience with social media management software and great copywriting skills, you’ll need to be able to work well in a team.
If this sounds like you, then apply today!
Position: Marketing and Communications Manager
Location: Hybrid – London-based, with flexibility to work from home
Hours: Full-time
Salary: £32,000 to £35,500 per annum
Contract: Permanent
Closing Date: 18 May 2025
Interview Date: 1st round online on 28 and 29 May 2025, 2nd round in London on 2 June 2025
The Role
The Marketing and Communications Manager is a core role. You will work directly with the Head of Content and Communications (HoC) and Creative Content Designer and Animator on the delivery of a communications strategy focused on increasing visibility and impact.
Utilising an excellent understanding of digital marketing and content creation, you will manage the digital and social media channels, leading on the development and delivery of high-quality video, audio and image based content, work on communication strategies to support new research and report launches, and work closely on the production of podcasts including The Sacred podcast.
It will also involve working with the Operations and Events Manager across the online and offline events programme.
About You
You will have excellent copywriting and content development skills, with the ability to write engaging, audience-focused content across different formats. Highly creative, with the ability to produce compelling multimedia content and oversee production from concept to execution, you will have experience in planning and executing digital marketing and promotional campaigns
You will also have:
· An interest in and/ or experience of podcast production
· Strong organisational and project management skills
· Proven experience of using social media management and Ads manager software (e.g. Sprout Social, Hootsuite, Podigee, Twitter, Instagram and Facebook ads)
· Experience of using social media reporting tools (e.g. Google Looker Studio) to generate performance insights
· Experience using social media platforms, website content management systems and IT systems including Microsoft Office
· Experience of using video editing software (e.g. Adobe Premier Pro)
· Filming experience with knowledge of mirrorless cameras (e.g. Sony A7iv)
· Experience of using audio editing software (e.g. Logic Pro X, Izotope RX11)
Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital, Digital Marketing, Digital Communications, Digital Marketing and Communications, Marketing Manager, Communications Manager, Marketing and Communications Manager, Digital, Digital Marketing Manager, Digital Communications Manager, Digital Marketing and Communications Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
National Reconnect Programme Manager
We are seeking a strategic leader for a National Reconnect Manager role, you will manage and develop impactful Reconnect programme across England.
Position: National Reconnect Programme Manager
Salary: North East - £34,380, North West - £37,380 (IMW), London - £37,880 (ILW)
Location: National (Regular travel required across North East, Greater Manchester, London and South)
Contract: Permanent, Full-time (37.75 hours per week)
Closing date: Sunday 25th May, 2025
About the Role
As National Reconnect Manager, you will lead the development and delivery of a Reconnect programme, a vital service offering family support and mediation for young people aged 11–25 at risk of homelessness. The aim is to strengthen family relationships and prevent young people from leaving home unnecessarily, or support them to maintain family connections where this isn’t possible.
You’ll manage a dedicated team of Reconnect Workers across multiple regions, ensuring services meet high standards, achieve key outcomes, and reflect best practice.
Key responsibilities include:
· Leading national delivery of the Reconnect programme and achieving KPIs
· Line management and professional development of regional Reconnect Workers
· Providing specialist case advice, training and reflective practice
· Developing tools, resources and evidence-based practices
· Embedding outcomes monitoring and service evaluation
· Supporting strategic development and service innovation
· Ensuring compliance with safeguarding, quality standards and funding obligations
About You
We’re looking for a motivated and experienced leader with a background in delivering impactful services for young people and families.
You will have:
· Proven experience developing national youth or family programmes
· A Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent)
· Excellent people and project management skills
· Experience creating evidence-based resources and leading service improvements
· Confidence in using data to monitor impact and drive development
· Strong understanding of safeguarding and the challenges facing young people at risk of homelessness
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The organisation is a national charity committed to supporting people facing homelessness and housing insecurity. Services span from prevention and family support to supported accommodation and skills development. The charity empowers young people and vulnerable adults to realise their potential, live safely, and move forward with independence.
Their work is grounded in the Vincentian values of dignity, inclusion and action, and supported by psychologically informed approaches like Acceptance and Commitment Therapy.
As a team member, you’ll receive excellent support and development, including reflective practice, formal training, and opportunities for innovation and leadership.
This role requires an enhanced DBS check is required as it will involve directly working with vulnerable young people or adults at risk.
Other roles you may have experience of could include:
Family Services Manager, Youth Services Coordinator, Mediation Programme Lead, Homelessness Prevention Manager, Children & Families Programme Lead, National Service Delivery Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.
Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.
Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.
This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.