Charity people jobs
The Events team sit within the wider Insight & Strategic Development team at Alzheimer’s Research UK (ARUK). The purpose of the Insight and Strategic Development team is to deliver both long term and tactical insight that is grounded in a deep understanding of our audiences. We objectively influence evidence-based decision making, to drive forward organisational priorities for a cure. We do this by inspiring and challenging through our own expertise, working collaboratively to shape actionable insights and champion an insight focused mindset.
The Events team lead on the development and delivery of a wide range of events that stretch across the whole organisation. The key aims of the team are to ensure a consistent, professional, and highly engaging supporter experience whether through direct delivery or through consultation with teams looking to deliver events on their own.
The Events Officer will work closely with the Events Manager in the development and delivery of a first-class events programme for Alzheimer’s Research UK, ensuring a consistent, professional, and highly engaging supporter experience. This role involves management of events, as well as supporting other teams across the organisation on their events scoping, planning and delivery.
Key Responsibilities:
· Responsible for the development, management, delivery and evaluation of events within the Events Calendar, including meetings, dinners, receptions, webinars and other events as required.
· Support in management and delivery of events managed by other members of Events team as required.
· Work alongside the Events Manager and the conference working group on developing, management and delivering of the Research Conference.
· Work alongside the Events Executive to ensure the Events inbox is utilised and RSVPs are responded to in a timely manner
· Responsible for team use of the databases including Salesforce and EventsAir, by monitoring and reporting on events activity
· Undertake any other relevant duties and projects delegated by the Events Manager and Senior Events Officer in line with the responsibilities of the post
· To brief the senior leadership team, scientists, clinicians, speakers, staff and volunteers ahead of each event
· Regular attendance at events; this will include some travel and work outside of ordinary working hours
What we are looking for:
· Experience in the events industry, both online and in-person
· Planning and delivery of online events via Zoom, Teams or similar.
· Confident working with computers, extensive knowledge of Word, Excel and Outlook
· Co-ordinating projects or events, particularly large-scale events of 200+ attendees.
· Delivering activity against and monitoring a budget.
· Excellent project management skills
· Ability to prioritise and effectively manage multiple tasks.
· Excellent attention to detail.
· Strong communication skills, both written and verbal; with a natural ability to articulate ideas, problems and solutions
· Good interpersonal skills, ability to interact with different stakeholders and significant stakeholder management experience.
· Strong organisational and analytical skills.
· Able to use creativity, innovation and resourcefulness to identify opportunities.
· Collaborative, sharing knowledge and ideas with colleagues.
· A team player, you work well as part of a team but are proactive and can work independently.
· Flexibility and adaptability within the role when required.
· Willingness and ability to work at events, often outside of core working hours.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £28,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.
As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.
You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.
Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant.
We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.
The client requests no contact from agencies or media sales.
This role will be responsible for creating impactful creative using the Whizz Kidz brand. The successful post holder will help bring to life our brand purpose and vision, taking designs from conception to completion and offering innovative design solutions.
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
The person
You will have a passion for graphic design and thrive on identifying and maximising opportunities for the charity to look and feel its brilliant best. You will have a keen eye for detail and be able to manage multiple stakeholders and design briefs simultaneously.
Key accountabilities
- Developing a wide range of creative to help raise awareness of who we are and what we do, promote our services and support our fundraising efforts.
- Pitching creative concepts in response to briefs from teams across Whizz Kidz (including Services, Fundraising, Policy, Volunteering, Corporate and Trusts).
- Responding to design briefs, creating a wide range of design elements and assets – including digital campaign assets, website and social assets, branded merchandise and printed publications.
- Project managing design processes from conception through to completion, including taking into account feedback, liaising with print partners and the management of any centralised stock.
- Developing and maintaining productive relationships with our print partners, ensuring that all materials created are proofed and to the desired standard.
- Offering training and support to colleagues using our new branded templates when necessary.
- Looking after our brand guidelines and developing new guidelines where required.
- Responding to design enquiries promptly and providing information and materials to colleagues in a timely manner when requested.
The post holder will also
- Work within all policies, procedures and budgets set by Whizz Kidz.
- Act at all times in the best interest of Whizz Kidz.
- Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
- Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
- Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
- Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Knowledge of Adobe Creative Suite (including Photoshop, InDesign and Illustrator)
- Experience setting up files for web/print
- Photography/editing skills (desirable)
- Experience of basic video editing/motion animation graphics (desirable)
- Competency in Office template development across Word & Power Point (desirable)
- Experience/awareness of accessible design (desirable)
- A talent for creativity and problem solving
- Exceptional communications skills
- Strong project management skills
- An ability to work under tight deadlines
- A positive ‘can-do’ attitude and the ability to work on own initiative with limited supervision
- Able to work flexibly and creatively to respond to the emerging needs of Whizz Kidz
Experience
- 4 years+ proven graphic design experience
- Demonstrable portfolio of graphic design experience (across a broad range of channels and outputs)
- Degree or degree-equivalent qualification (desirable)
Personal qualities
- Alignment with our values – young people focused, ambitious, inclusive and collaborative
- Passionate about supporting young wheelchair users and creating societal change
- The ability to enthuse and engage others in the potential benefits of an engaging project
- An unbounded curiosity for exceptional customer service and improving performance
- Goals driven and creative problem solver
- We’re interested in you as much as your experience so we will welcome your application even if you don’t fully meet the ‘person specification’
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
Closing date: 28th October at 23.59
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
About the opportunity
As a Purchase to Pay Officer within our Finance & Assurance directorate, you'll own the end-to-end purchase-to-pay process that keeps our charity running. From procuring goods and services through to payment, you'll ensure smooth, controlled, and efficient operations while being the highly visible 'front door' of Accounts Payable for colleagues across the Society.
You'll oversee the complete P2P journey. Monitoring purchase requisitions, goods receipting, invoice processing, and payment runs, while proactively resolving issues and managing risks. As system owner for our purchase ledger and purchase ordering modules, you'll champion best practice, drive process improvements, and use data and metrics to motivate performance across the team. You'll also lead and develop our Accounts Assistants, building a high-performing team committed to continuous improvement and delivering a seamless, controlled experience for colleagues and suppliers alike.
About you:
You're an experienced finance professional with deep understanding of purchase-to-pay processes in large, complex organisations. You're passionate about using data to drive performance, and you thrive on building relationships that make financial processes work smoothly for everyone. You see efficiency and control not as constraints, but as enablers that allow the charity to focus on what matters most.
You'll have:
- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Deep understanding of end-to-end P2P processes and best practices in large organisations.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Strong communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining accurate financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
What you’ll focus on:
- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Overseeing end-to-end P2P processes, actively monitoring workflow, resolving issues, and managing supplier changes.
- Acting as system owner for purchase ledger and purchase ordering modules, championing best practice and ensuring seamless user experience.
- Preparing accurate payment runs and owning key P2P performance metrics, using data to drive improvements across the Society.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions while ensuring compliance with policies and regulations, including maintaining accurate ledger reconciliations.
Are you ready to drive performance and partnership in purchase-to-pay that enables our teams to focus resources on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure every transaction supports our mission?
Important Dates
The deadline for applications is 23:59 on Sunday 2nd November.
Interviews will begin week commencing 10th November 2025 and will take place virtually.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Soldiers' and Aviators' Scripture Readers Association (known as SASRA) is one of the longest-established Christian charities supporting the British Armed Forces. Under Royal patronage and working with over 70,000 soldiers, 30,000 RAF personnel and some 10,000 supporters of various types, we look to introduce members of the British Armed Forces to a practical experience of the Christian faith.
We are now looking for home-based Regional Managers to help us engage with the Christian public across the UK.
The main function of Regional Managers is to bring before the Christian public the work we do taking the gospel of Jesus Christ and bringing a practical experience of the Christian faith to the young people of the British Army and Royal Air Force.
The Regional Manager will present in churches, manage a team of volunteers, establish and maintain strategic partnerships across their region, lead regional projects and events, and produce and curate a wide variety of content.
The aim is to stimulate and encourage prayer, financial support and volunteering in support and furtherance of the work of SASRA, always respecting the interdenominational nature of our ministry. You will shape and grow the fundraising activities in the region and meet with supporters.
You will have excellent organisational, verbal and written communication skills. You’ll also have experience of managing and motivating individuals or groups. Critically, you will possess the spiritual endowment to promote prayer and missionary interest for the Lord's work through the Association in HM Forces.
You will be home-based, but expected to travel inside your region on a regular basis, meeting with supporters and supporting organisations that are raising funds for SASRA
You will be responsible for raising our profile among the Christian community and generating significant levels of engagement with potential supporters of SASRA (both individuals and churches)
Some aptitude for, and experience of, pastoral work is desirable.
The role comprises:
· Engaging with the Christian public and speaking in churches to raise SASRA’s profile
· Liaising and co-operating with HQ staff, Scripture Readers, Advocates, Representatives, Members, Chaplains and Commanding Officers.
· Recruiting and organising teams of volunteers
· Arranging events for local supporters
· Leading the flagship event and other projects in your region
· Maintaining good relationships with all stakeholders
· Handling money and overseeing the accounting, costing, and billing of your activities
· Visiting and supporting Scripture Readers
· Staying in touch with veterans and members
· Producing and curating written, photo and video content.
Technical Capabilities:
You'll need some basic IT skills and a familiarity with social media, but training will be provided. Good spreadsheet or project management skills would be an advantage, as would any experience with producing marketing material and/or infographics.
Personal qualities required:
· Adept bible knowledge
· Appetite for travel
· Likes people
· Enjoys advocacy
· Self-motivated, disciplined
We can offer a competitive salary and entry into our generous stakeholder pension scheme. You should expect significant amounts of travel within the U.K. and therefore you'll need a full U.K driving license. A company car can be provided at advantageous rates, if required.
We welcome applications from veterans, and there is an occupational requirement for the job holder to be an evangelical Christian
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
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Collect feedback from service users and upload to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the manger at discharge planning and other meetings as required.
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Support hospitals to improve the patient’s experience of the discharge process.
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
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Arranging access visits to service user’s homes.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
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Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs.
Additional Information
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This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
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In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
See the difference your admin and relationship building skills make. Every day.
We all need a purpose in life. At Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We’re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits.
Find more meaning from your work and be the difference at moments that really matter.
About the role:
Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you’ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies.
About You:
We’re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders. You’ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs. You’ll share our commitment to the mission, vision and values of the hospice. If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities
- monthly group reflections via Schwartz Round sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to Blue Light Card discount card
- Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Assistant to join the London Adult Service team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our London office in Old Street (EC2A 4BQ)
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage general queries into the service.
- Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
- Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
Job Title:Kent Infant Feeding Project Coordinator
Contract/Job type: Fixed term to 1st January 2029
Contract Type: Full time
Hours per week: 35 hours per week
Location: Home based with travel around the Kent region
Salary:£24,500 FTE
Closing date: Sunday 9th November 2025
Interview date: Interviews will be conducted week commencing 17th November 2025
About the role
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Project Coordinator role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support to the infant feeding peer supporters and project team, ensuring the service runs efficiently and effectively and leading on the delivery of the post discharge contacts to families within Kent.
Your role will include:
· Extensively advertise service and recruit volunteering opportunities using a variety of platforms including social media and locally.
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Have a good understanding of each of the regions within the projects the community groups and the hospitals in which our staff and volunteers offer support.
· Collate and enter all information as and when necessary, into the Kent Infant Feeding database to ensure service users are registered on the system and touch points with the service users are logged.
· Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns. To work on safeguarding cases as and when required.
About you
· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.
· Working with families from diverse backgrounds.
· Good interpersonal skills with the ability to create rapport with a range of people.
· Experience of data collection and performing accurate data entry
· Have knowledge of the local perinatal services and communities within the Kent area.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
How to apply
Visit our website for details on how to apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Westbourne, Bournemouth
Closing Date: 30 October 2025
Ref 7187
When you join Save the Children as a Store Manager in Westbourne, Bournemouth, you will have the amazing opportunity to channel your exceptional people skills and leadership experience across a team that is driven to bring the wonders of charity shops back to our high-street. You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.
About the Role
Located in the heart of Westbourne, Bournemouth this is one of our family of traditional shops serving the diverse and vibrant community. The shop combines classic charity retail with excellent standards of presentation. It enjoys strong footfall, a loyal customer base, and a warm community feel.
As Store Manager, you'll lead, inspire, and develop a dedicated volunteer team, creating an inclusive and supportive environment where everyone can thrive. A key priority will be recruiting and expanding this team to ensure the ongoing success and sustainability of the shop.
You'll be responsible for the day-to-day operations, visual merchandising, and ensuring that the shop delivers its full potential — not just financially, but also as a welcoming space for customers, volunteers, and the community.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Strong leadership and people management skills, ideally with experience leading volunteers or teams in a retail, community, or customer-facing environment.
• The ability to stay calm under pressure and solve problems with empathy and positivity.
• A proactive approach to volunteer recruitment and team development.
• A passion for high retail standards and creating a welcoming shop environment.
Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.
Ways of Working: This role will be based on-site in the Westbourne, Bournemouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Our client is dedicated to supporting life-changing research, treatment and care for patients across a large and diverse population. The hospital is one of the biggest and busiest in the country, primarily serving Southwark, Lambeth and Bromley, with a population of over 1 million people, and acting as a referral centre for millions more. They will now recruit a new Senior Philanthropy Manager and Prospectus is leading the search.
The Senior Philanthropy Manager will be key to unlocking significant new sources of philanthropy income, developing a personal portfolio of high value prospects and will also be key to grow philanthropic income from £1.3m in 2025/26 to £3.65m in 2029/30. The Senior Manager will build professional and trusted relationships with senior clinicians and their teams, the Board and other senior influencers. The postholder will lead in shaping compelling, viable cases for support, proposals and budgets for identified priority projects, undertaking and commissioning specialist research for the philanthropy and partnerships team where required.
The selected candidate will have significant and demonstrable experience of bringing in six and seven figure gifts in a fundraising role for a charity. You will have evidence of a strategic, proactive and creative approach to fundraising and identification of new opportunities and will be able to demonstrate experience of developing long term effective working relationships with senior individuals.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Hybrid role (commitment of 3 days in our West London office every week)
35 hours per week
To start as soon as possible
Are you a seasoned marketing professional ready to bring your expertise to a mission-driven organisation? Do you combine strategic thinking with creative flair, and thrive in environments where innovation and continuous learning are valued?
AllChild is looking for a creative, data-driven Marketing and Communications Manager to turn strategy into standout campaigns that inspire action and deliver results.
You’ll be at the heart of our integrated marketing-leading multi-channel campaigns, crafting compelling content, and building audience journeys that deepen engagement and drive income. From digital strategy to media relations, you’ll help shape how the world sees and supports AllChild.
You will own:
- Planning and delivery of weekly engagement (questions, polls, creator replies) aligned to campaigns
- Day-to-day management across priority channels; respond, route, and nurture advocates
- Newsletter strategy and audience growth
- Media relations and brand storytelling
- Content creation and activation
- Performance tracking and optimisation
- Collaboration across teams and with external partners
Further information and details on how to apply can be found in the Job Pack.
Closing date: 7 November 2025
We have an exciting opportunity for a Children and Young Persons Caseworker to join the National Homicide Service in the Berkshire and Hampshire area of England, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home working based with travel in the Berkshire & Hampshire area of England.
As a Homicide Service Children and Young Person caseworker you will be:
- Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
- Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
- Acting as the designated caseworker and manage a caseload
- Implementing the CYP Homicide Service Delivery Model
- Work closely and support colleagues to provide a trauma informed service to children and young people.
You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.
You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Registered Area Manager
Salary: £54,702 per annum (increasing to £60,780 in 18 months) + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum
Hours: 35 Hours per week
Contract: Permanent Role
Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.
This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.
In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers.
The main role requirements for the Fostering Registered Area Manager role includes:
- A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
- A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
- Experience of managing a diverse and experienced team, ideally remotely
- Experience of group work and/or delivery of training
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
- Ability to prioritise, plan and self-organise efficiently
- Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
- Ensuring regulatory compliance including service monitoring
- Responsible for the safeguarding of children and young people
- Taking part in the out-of-hours rota.
- Delivery of the Service Operational Plan which will include the management of budget and contracts
- Being a Panel Advisor
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Registered Manager will be located in the East Midlands area, and travel across the region will be required along with to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 17th November 2025
Interviews: Wednesday, 26th November 2025 via Teams
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals across the hospital they are attached to.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
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Collecting feedback from service users and uploading to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the Manger at discharge planning and other meetings as directed.
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Support the hospital to improve the patient’s experience of the discharge process
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
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Provide occasional weekend cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
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Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Arranging access visits to service user’s homes
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
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Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.







