Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. 

The Marketing and Communications team provides expertise and support to all Union departments in the successful delivery of marketing campaigns, projects and events. The Union currently operates multiple commercial outlets in the heart of UCL campus in Central London including bars, cafes, a fully equipped gym, a merchandise shop and launching in 2022, two new convenience stores. Working closely with the Commercial Services team, we support the successful operation of the Union’s commercial outlets, including the delivery of marketing campaigns, branding and market research. 

The Retail Marketing Assistant will support the Marketing & Partnerships Manager in the operational delivery of marketing campaigns across our retail outlets, driving footfall, launching new products, and developing new retail brands. In addition, the Retail Marketing Assistant will support the Marketing & Partnerships Manager with administrative tasks such as handling day-to-day enquiries and requests.

This is a full-time position on a one year fixed term contract. 

Key Requirements

The successful candidate must have experience of marketing to the student or youth market and the ability to operate with multiple stakeholder environments whilst maintain good working relationships. Sound judgment and the ability to handle competing priorities and a challenging workload in a pressurised environment is also essential.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?​

HARP is Southend-on-Sea’s leading homelessness charity. On average we help around 1,000 local people every year to overcome or avoid homelessness. In addition to providing essential short-term emergency shelter, food, clothing and washing facilities, we work to identify the root causes of homelessness, creating tailored support for each person’s circumstances. We achieve success by providing structure, purpose and training opportunities, and by providing longer-term supported housing, empowering people to take steps to leave homelessness behind and ultimately live independently in the community.​

We are recruiting a Head of Charity Shops to lead our Charity Shops team in delivering vital income to support our homelessness services in Southend. You will be responsible for overseeing the day-to-day management of four charity shops in the Southend area, with direct Line Management of three staff, and an overall team of 15 paid staff and numerous volunteers. You will have the enthusiasm, energy and 'can do' approach that will ensure you meet and exceed sales and profit targets for the shops. Line Managing one Charity Shop Team Member (online sales), and two Charity Shop Managers, you will foster an excellent team spirit to ensure our network of shops thrives.  ​

 The ideal candidate will have:

• Experience in leading a team in a fast-paced retail or customer service environment, and experience in successfully growing a small business or a department within a larger business.

• Experience in line-managing staff members, including conducting regular team meetings, one-to-one supervision and performance reviews.

• A positive, friendly, enthusiastic attitude, with excellent customer service and communication skills, and the confidence to chair team meetings, address issues and bring about change to improve the Shops.

Closing date: Thursday 14th July (noon)

Shortlisting: Friday 15th July 2022

Interview date: Wednesday 20th July 2022

HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days’ annual leave, plus Bank Holidays, a contributory pension scheme through The People’s Pension and a Death in Service Benefit. HARP will make a contribution to the pension and you will be required to make a contribution.

We are seeking an organised and enthusiastic Shop Manger who will ensure the effective management of the shop and its volunteers. Daily tasks may include:

• motivate and support staff and volunteers to a high standard, creating a good team spirit
• oversee stock sorting, presentation and rotation
• ensure unsaleable items are sorted for recycling or waste
• be an ambassador for DAAT maintaining public relations and promoting the service
• control the shop's expenditure and balance the shop's profit and loss account

We’re looking for someone who is self-motivated, and has excellent interpersonal communication and customer care skills. You will be experienced in working with people and confident in leading a team in a busy environment. A minimum of 6 months retail experience is required.If you have a flair for retail and a passion for sustainable fashion, we want to hear from you!

Pay & Benefits

As a member of the team, you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata)
• Maternity/Paternity & Adoption leave
• Pension scheme
• Occupational sick pay scheme
• Free counselling and financial wellbeing services

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

Salary: £21,285.74 (£10.89 per hour)

Hours: 37.5 hours per week – will include weekends and bank holidays

Location: Topsham Charity Shop

Duration: Permanent

Closing date for applications is noon on Wednesday, 6th July 2022.

Interviews will be virtual using Microsoft Teams and will be held 13th & 14th July 2022.

Title: Assistant Retail Manager
Salary: £10,374.00 per annum
Hours/Contract : Part time 21 hours per week
Contract Type: Permanent
Based: Belmont Road
Closing date: 10th July 2022
Interview date: TBC

We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop. Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

What we are looking for:

- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

We have a fantastic opportunity for a Retail Assistant to join our team based in London. You will join us on a part time, permanent basis, working 14 hours per week, 7 hours per day on Saturdays and Sundays and in return, we are offering a competitive salary of £7,998.11 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

Purpose of the Retail Assistant role:

Delivery of an exceptional visitor experience, providing consistently high standards of customer care whilst actively supporting the strategic priorities of the Museum, especially in relation to the delivery of our retail and other commercial activities.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors.
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring they operate at the appropriate times
• Quickly report any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cash up and reconcile tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation
• Regularly monitor the condition and cleanliness of front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate
• Promoting and selling souvenir guidebooks, trails, Museum membership and other commercial products as required
• Discreetly and sensitively safeguard the security of visitors, staff, volunteers and Museum assets in accordance with instructions
• Assisting with the evacuation of visitors and Museum colleagues in the event of an emergency, in accordance with instructions

What we are looking for in our ideal Retail Assistant:

• Willingness and ability to hold a First Aid qualification
• Respectful to colleagues and visitors, asking appropriate questions, listening and appreciating others’ viewpoints and acting in a professional and fair manner
• Enthusiastic and confident in sharing knowledge and information with colleagues and/or visitors as appropriate
• Able to translate knowledge into stories that engage visitors, colleagues and/or stakeholders
• Demonstrable experience in a customer-focused environment
• A good level of general education
• Commercial acumen
• Good level of computer literacy and IT skills including Microsoft Office software
• Up to date First Aid qualification

Closing date for applications: 3rd July 2022
Interviews will take place on 13th July 2022

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Retail Relief Assistant Manager

We have a great opportunity within our Retail team for someone with retail experience to assist in the day-to-day running of South Bucks Hospice’s (SBH) shops and manage our shops and volunteers in the absence of a shop manager

This is a permanent part-time role required to work 22.5 hours per week.

Come and join our retail team and contribute towards making a difference, whilst having fun and developing your career.

You will be part of a day hospice with big aspirations to grow our care services in the local community, increasing the reach of our service provision and making a real difference to the lives of those we care for.

Are you ready to support South Bucks Hospice:

• To maximise shop sales and profits.

• To provide excellent customer service.

• To manage stock levels.

• To maintain high standards of shop floor presentation.

• To act as an ambassador of SBH and always represent SBH in a professional manner endorsing our values and behaviours.

• To ensure that when covering the duties of a Shop Manager that the shop continues to run as effectively as when they are present.

You will receive pro rata 25 days annual leave plus bank holidays increasing with length of service plus. We also offer the option to join an employer contributory pension scheme.

What are you waiting for send your CV and covering letter.

We have a fantastic opportunity for a Retail Assistant to join our team based at our Midlands site. You will join us on a part time, permanent annualised contract, working 1050 hours per annum and in return, we are offering a competitive salary of £10,905.84 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

Purpose of the Retail Assistant role:

Delivery of an exceptional visitor experience, providing consistently high standards of customer care whilst actively supporting the strategic priorities of the Museum, especially in relation to the delivery of our retail and other commercial activities.

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors.
• Operating commercial experiences, and associated tills.
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring they operate at the appropriate times.
• Quickly report any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate.
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks.
• Operating flexibly across a range of customer care roles
• Accurately cash-up and reconcile tills/EPOS system as required.
• Utilising all visitor interactions as an opportunity to promote additional income generation.
• Regularly monitor the condition and cleanliness of the front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate.
• Promoting and selling souvenir guidebooks, trails, Museum membership and other commercial products as required.
• Discreetly and sensitively safeguard the security of visitors, staff, volunteers and Museum assets in accordance with instructions.
• Assisting with the evacuation of visitors and Museum colleagues in the event of an emergency, in accordance with instructions.

What we are looking for in our ideal Retail Assistant:

• Excellent customer service skills
• A friendly attitude and the ability to multi-task
• The ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first class service and connected with our compelling stories
• Previous retail or customer facing experience
• A team player and keen to learn new skills
• Be enthusiastic about presenting the Museum, the RAF and the RAF stories to all our visitors
• Willingness and ability to hold a First Aid qualification

Closing date for applications: 1st July 2022 at 12 noon
Interviews will take place on 13th and 14th July 2022

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Job Title: Casual Retail Assistant

Region: National Memorial Arboretum, Staffordshire

Directorate: National Memorial Arboretum

Contract: Casual

Salary: £9.78 per hour

The Role

At the Royal British Legion, we believe in building on potential. As a Casual Retail Assistant your ability to support the retail operations as required over our opening hours (which will include evenings and weekends) could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Casual Retail Assistant you will be responsible for dealing with the public to support the activities of the retail operation to maximise conversion, retail spend, merchandising standards and deliver outstanding customer service. Full training will be given to support the role. We use an Epos system for sales and again full training in this area will be given.

If successful, the main duties of your role will be:

• To provide consistently professional, first class front always facing communication and excellent standards of visitor care and customer service.
• To support the stock levels, merchandising standards to maintain effective and strong displays.
• To work to operational policy and procedures with regards to effective stock management.
• To respond positively and compassionately to all visitor feedback.
• To act as an ambassador for the Arboretum, actively promoting the activities that generate spend.

Please note this role is based at our National Memorial Arboretum which is located at Croxall Road, Alrewas, Staffordshire, DE13 7AR and will be working on a Casual basis.

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: Thursday 30th June 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Title: Variable Assistant
Salary: £9.79 per hour
Hours/Contract: As and When
Contract Type: Permanent
Based: Shrewsbury Shop
Closing date: 27 June 2022
Interview date: TBC

Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.
To view the full job description, please click here.
What we are looking for:
· The ability to communicate with tact and discretion
· Experience of cash handling and financial management procedures (including completion of sales records)
· The ability to make decisions within agreed parameters
· Good organisational skills and the ability to prioritise workload, balancing competing demands
What's in it for you:
· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About us:

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Stourbridge. You will join us on a part time basis working 7 hours per week for up to 6 months on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £3,567.06 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. 
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £3,567.06 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 28th June 2022

Virtual interview date: 5th July 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Southport. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £7,141.33 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £7,141.33 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 27th June 2022

Virtual interview date: Week commencing 4th July 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Blackheath. You will join us on a part time, permanent basis, working 7 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £3,567.06 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £3,567.06 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 29 June 2022

Virtual interview date: 6 July 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Gillingham, Dorset. You will join us on a part time, permanent basis, working 7 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £3,567.06 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £3,567.06 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 28th June 2022

Virtual interview date: 14th July 2022

Please note, should we receive a large amount of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

We are looking for someone to oversee our charity shop, including the supervision of volunteers and placement staff, receiving stock, merchandising and maximising income to support our work with young people.

We have a large shop taking in donations of clothing, electrical goods and other items. The shop is not part of a chain and operates solely to raise funds for work with young people in Doncaster; you will be making a direct difference and will have opportunity to increase turnover through engaging more volunteers, donors and customers.

You will need some experience of retail or customer service and will have a good commercial mindset.

If you might be the person we are looking for, we would love to hear from you.

Main Responsibilities

• To meet or exceed sales targets.
• To administer and operate within tight expenditure budgets.
• To oversee use of the EPOS (Electronic Point of Sale) system for all transactions.
• To maximise gift aid income and ensure that compliant records are kept.
• To organise online sales, deliveries and collections as required.
• To ensure that stock is correctly received and sorted, including separation of high value items and safe disposal of unsellable goods.
• To price stock at a consistent level in accordance with YMCA Doncaster’s price guides and ensure there is adequate flow of stock from stockroom to the shop floor or online outlets.
• To select, train and supervise volunteers and placement staff according to the established processes.
• To achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop including the shop floor and stockroom areas.
• To provide regular reports / returns as required.
• To take responsibility for security, including keys and the till.
• To ensure that YMCA Doncaster’s Health and Safety arrangements and relevant retail legislation are complied with at all times.
• To maintain a good knowledge of other aspects of YMCA Doncaster and promote those within the shop.
• To liaise with the designated staff member(s) on issues relating to cleaning, PR, marketing and strategy.
• To represent the Association positively in all relationships, both internal and external.
• To work within policies and procedures of YMCA Doncaster, and to contribute to their development.
• Other reasonable duties as required from time to time by the Line Manager.

Person Specification

• Experience of taking responsibility for an area of work, including supervising or instructing others.
• Experience of using an EPOS system, and able to train / guide others.
• An understanding of the issues unique to charity retail.
• Able to attend shifts reliably and on time.
• Strong written and verbal communication skills.
• Able to focus on the main goal of maximising income for the charity.
• Able to move furniture or other large items safely.
• Comfortable working with cash and card payments.
• Able to demonstrate adaptability and the ability to learn quickly.
• Experience of working within clear Health and Safety arrangements.
• Able to operate within set procedures.
• Able to represent YMCA Doncaster positively and professionally.