Charity shop volunteer retail assistant volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Profile
This is a 6 weeks fixed duration position. As a volunteer you will support the NIAS Charity shop team in day to day activities. The role will require you to be fit, proactive, have good customer services skills and be committed to NIAS values (Doing Good the Right Way) and standards set by the NIAS charity shops.
Main responsibilities
The role of a NIAS charity shop volunteer is varied and covers a variety of responsibilities. The following list highlights some of the main tasks you will need to carry out day to day. These responsibilities can change depending on the needs of the shop so you will need to be adaptable in your approach to managing different tasks.
- Customer service
- Communicating the NIAS mission and charity objectives to customers who enquire
-Accepting, sorting and pricing donations of furniture, clothing and bric-a-brac
-Shop merchandising
-Researching unusual or high value items
-Operating the till
-Keep a record of donations and working with delivery team to coordinate delivery and collections
-Helping with collections/deliveries/maintenance
-Accepting phone calls and emails from donors
-Ensuring the shop is kept tidy and clean at all times
Benefits for you
Volunteers provide vital support to our shops and the overall mission of NIAS. Whether you are looking to gain some experience or just want to enjoy your time working in a friendly environment we will support you to ensure your time as a volunteer is fun, rewarding and worthwhile.
We offer
-Fun and friendly working environment
-Chance to gain some new skills in retail
-Support a charitable cause helping children in poverty gain access to better education
-Work a part of a team of like-minded people.
Who is NIAS
We champion our cause that research, policy and practice ought to be coordinated to produce real benefits for the poor in society. We do this by offering a platform for change-makers from all works of life to get involved in solving some of the most pressing challenges of our time in the areas of; poverty reduction, human rights, climate change and governance in Africa, through research and practical actions.
Hybrid working option available to suitably experienced candidate(s).
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The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London Branch
Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Please visit our website to learn more about what we do.
We hope you are interested in volunteering for our Crystal Palace store.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of an innovative, passionate and dedicated team? Help us in our mission to save lives at Essex & Herts Air Ambulance. Join our friendly retail team at our new Canvey Island shop.
Why we need you: We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our new outlet . The role will support the Shop Manager and Assistant Shop Manager to ensure the smooth running of the shop.
What will you be doing?
· Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
· Maintaining good stock levels and helping with stock rotation
· Manning the till, including taking card payments and Gift Aid sign-up
· Greeting customers in a friendly and approachable manner
· Helping with visual merchandising plus other tasks when needed
You will have fun, while sharing your experience or learning new skills. We pay expenses and offer uniform, newsletters and dedicated events to our wonderful volunteers - be part of something special.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to Make a Difference in 2026? Then come and Volunteer with Us.........
We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team.
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.
Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.
In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.
We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.
After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.
You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.
When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.
You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.
It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old please apply now!
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Shaw Trust as a Volunteer Sales Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK.
As a Volunteer Sales Assistant, you will be the friendly face of our shop, making donors, customers and supporters feel welcome.
You’ll be serving on the till, handling cash and card payments, answering queries and creating a welcoming atmosphere in the shop.
Our friendly shop team will give you all the training and support you need to make you feel comfortable and confident here. We believe that everyone has something to offer, even if you have no experience in retail.
What’s in it for you
Boost your confidence and help people in your community by volunteering with us. It's a great way to meet people, learn new skills, and put your time to good use.
Most of the time, we cover some lunch and travel expenses. We’ll always be as flexible as possible around your education, health, family, work or other commitments.
What we’re asking for
We are looking for friendly, reliable people who enjoy being part of a team and want to make a difference. Most volunteers give around 4 hours each week but we can be flexible around you. Volunteers in our shop must be aged 14 and over.
If you have any questions, just ask!
Tempted? Click Apply now and we'll get back to you soon!
Join Shaw Trust
Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.
From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.
We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.
Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.
Registered Charity
More than 1000
Shaw Trust is a leading employment charity. Each year we support hundreds of thousands of people to achieve their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Registered Charity
101 - 500
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.
Thank you!
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cowbridge Shop:
Our Cowbridge shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Tom and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge CF71 7AE
Commitment: Availability: Monday and Thursday afternoons.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Registered Charity
101 - 500
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.
Thank you!
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
Considerations:
Age requirement: 16+
Location:Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment:Our shops operate Monday-Sunday, 9am-5pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We are also looking for volunteers with a knowledge of jewellery and books.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Registered Charity
101 - 500
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.
Thank you!
Could you be the unsung heroes of our charity shops, organising donations, preparing stock, and keeping things running smoothly?
- Sort and organise donations to prepare them for sale
- Steam, price, and display preloved treasures
- Keep the stockroom tidy, accessible, and safe
- Support recycling and waste management responsibly.
A full list of available locations can be found on the application form.
Registered Charity
21 - 50
PACT Animal Sanctuary rescues, rehabilitates and rehomes domestic animals and has a dedicated wildlife hospital for local wildlife.
The client requests no contact from agencies or media sales.