Charity Trustee Jobs in Central London, Greater London
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
Do you have knowledge and understanding of governance and democratic processes? Do you have demonstrable experience of working effectively on own initiative and experience of working effectively in a team?
We are looking for a Governance Administrator to provide administrative support to the Governance and Compliance team to ensure we are governed to exemplary standards. The Governance Administrator will be responsible for providing administrative support to our complaint, disciplinary and safeguarding processes and procedures. The successful candidate will develop and deliver administrative support to the wider team such as through servicing meetings, creating action logs and maintaining records.
This is a part time (0.6FTE) and permanent role.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The client requests no contact from agencies or media sales.
Robertson Bell are seeking a dynamic and experienced Director of Finance and Operations to join this small but mighty charity! This pivotal role will provide strategic financial leadership, overseeing financial management, IT systems, and operational efficiency to ensure the financial sustainability and growth of the organisation in alignment with its charitable objectives.
The Director of Finance and Operations will report into the CEO and manage a small team of three. The successful post holder will spend the majority of their time on finance and governance processes and matters as well as holding oversight of the outsourced IT contract acting as the main point of contact.
Duties for this role will include:
- Provide robust financial information for operational management and decision-making.
- Ensure financial sustainability and facilitate growth to further charitable aims.
- Maintain financial probity, controls, and compliance with HMRC and Charity Commission.
- Lead budgeting, forecasting, and financial reporting to the Board of Directors and Trustees.
- Manage financial risks and appraise the viability of plans and proposals.
- Ensure effective payroll, pension scheme management, and procurement procedures.
- Lead commercial decisions in collaboration with the CEO.
- Act as Company Secretary, ensuring legal and statutory compliance.
- Oversee and enhance IT systems to optimize organisational workflow.
This position will be offered on a home working contract however attendance to key meetings will be required. These meetings will happen mostly across London and Birmingham with all travel expenses paid for. This Director of Finance and Operations will mostly suit candidates that have previously worked in a small sized not for profit organisation.
The successful candidate will:
- Be a fully qualified accountant (CCAB/CIMA/ACCA).
- Be experience managing teams.
- Ideally have proven experience in the charity sector.
- Have the ability to present financial information.
For more information on this role please don’t hesitate in applying!
Communications and Social Media Officer- Hybrid
Do you love talking to older Christians and hearing their stories?
Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?
Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?
Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.
As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.
But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.
We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.
Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.
Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.
A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.
A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.
As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.
If that sounds like the right fit for you, then we’d love to hear from you!
Experience/skills:
- Excellent written and verbal communication skills
- Proven experience of writing/ creating great content in a paid professional or organisational context
- A relevant degree or (similar level) professional qualification; or equivalent work experience
- A strong visual sense and great attention to detail
- Technical skills across Microsoft applications and website content management systems
- Experience with creative platforms including Canva and Mailchimp
- Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
- A creative mindset and the ability to think of new ways to build our brand
- Strong organisation and planning skills
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
34.5 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client is the leading charity stopping the heartbreak and devastation of baby loss and making pregnancy and birth safe for everyone. Working across the whole pregnancy journey, the organisation funds ground-breaking research, campaigns for changes to maternity care and provides expert information and support.
At present they are looking to appoint an interim Chief Operating Officer to provide maternity cover for the permanent postholder and support the organisation with the implementation of a new and ambitious strategic plan.
Key responsibilities:
- Ensure the efficient, effective development and running of the organisation’s core operations including finance, HR, IT and facilities.
- As a key member of the SLT, support the charity in executing its strategic plan, driving changes needed for the growth and development of the organisation.
- Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
- Act as Company Secretary, working with the trustees to ensure compliance with statutory and regulatory requirements.
- Embed a true team culture within the finance and business operations unit, ensuring balanced workloads, personal development and colleague engagement are at the highest levels
The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a charity. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. Comfortable with leading teams outside of your financial expertise, you will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.
My client offers a flexible hybrid working policy, with 2 days a week in their London office.
CVs will be assessed on a rolling basis and as such we highly recommend interest parties apply early to avoid missing out to an earlier close.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Deputy Head of Fundraising will play a pivotal role in advancing our mission. This exciting opportunity would suit a fundraising professional with effective leadership, strategic thinking and analytical skills. Proven experience within the non-profit sector, with a focus on individual giving and major donors is essential. The successful candidate will demonstrate the ability to build strong and productive relationships with a diverse range of stakeholders, both internally and externally.
The Deputy Head of Fundraising will join a small but agile team, providing them with experience across a range of income streams, a chance to develop high-level relationships with senior members of staff and senior volunteers as well as direct experience stewarding donors. There will also be opportunities to develop professionally with support on CPD and other training opportunities.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Please note: regular travel within Greater London will be required to meet donors.
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Thursday 23 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Tuesday 28 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Monday 3 and Tuesday 4 June 2024.
How to apply
Please visit our Careers page to register an account and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
London’s Air Ambulance
Finance Business Partner
Salary: £45,000 - £55,000 dependent on experience and qualifications
Permanent, flexible working
Hybrid working, 2/3 days a week in office
Office based Mansell Street
Closest Stations Tower Hill and Aldgate
London's Air Ambulance treats patients who experience critical injury in the capital and support them and their families on a road to recovery. This is only possible through close collaboration between London's Air Ambulance Charity, the London Ambulance Service (LAS), Barts Health NHS Trust (Barts), London's Major Trauma Centres and the wider Major Trauma Networks, to deliver groundbreaking care and save lives.
To deliver this service the Charity is split across two locations, with offices in Mansell St and in the Royal London Hospital.
The Charity has grown significantly in size and complexity over the last few years and we are now seeking a Finance Business Partner to support the Deputy Director of Finance to provide the charity's Financial Performance and Analysis function.
Reporting to the Deputy Director of Finance this post supports the provision of high quality financial reporting to assist budget holders, managers, directors and trustees. Acting as a finance business partner you will provide financial insights, analysis, and guidance to support decision-making and drive the financial performance of the charity.
Key areas of responsibilities;
- Stakeholder collaboration: Work closely with internal and external stakeholders, including finance and non-finance colleagues, to support strategic planning and decision-making.
- Financial reporting: Prepare monthly, quarterly, and annual financial reports for the charity, ensuring accuracy, timeliness, and compliance with regulatory requirements. Own the full life cycle of reports from build to delivery.
- Budgeting and forecasting: Assist the Head of Financial Performance & Analysis in the development of annual budgets and forecasts, collaborating with department heads to gather necessary information and oversee the consolidation and review of departmental budgets into a cohesive organisational budget.
- Financial analysis: Monitor actual performance against projections and conduct analysis to identify trends, variances, and opportunities.
- Systems accounting: Maintain and improve the charity's accounting systems and processes, ensuring data integrity and implementing new features or upgrades as required.
- CRM management: Work closely with the Head of Financial Accounting and Head of Data to ensure financial reporting requirements are adequately considered when managing the CRM.
- Advanced data analysis: Utilise tools such as PowerBl, Power Query, and advanced Excel functions to build reports, conduct in-depth financial analysis and provide actionable insights to support decision-making.
Who are we looking for?
- A formally qualified or part qualified Accountant
- Relevant experience in a finance business partnering, financial planning, budgeting and analysis.
- An excellent communicator who is able to influence at all levels within the organisation
- Ability to work on own initiative, assess priorities and be proactive.
Benefits for working at London’s Air Ambulance:
- Generous pension scheme with employer contribution rate up to 10%
- Generous annual leave allowance starting at 27 days plus bank holidays
- Health Insurance
- Eye care scheme and many more!
London’s Air Ambulance is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.
Timetable:
Closing deadline: Tuesday 28th May
Interview w/c 3rd Jun
We are looking for an experienced, dynamic and driven Senior Corporate Partnerships Executive to join our team in this integral and newly created role. The role will lead on identifying and securing collaboration and funding opportunities with both existing and prospective partners, and developing and managing a pipeline of strategic corporate partners that align with PCR’s mission and core programmes of work. We are looking for someone with demonstrable experience of developing and nurturing relationships with corporate partners, understanding complex issues and working with others to identify solutions, and producing compelling funding proposals in support of this work.
Key responsibilities:
- Identify and nurture relationships with prospective corporate partners aligned with the mission and values of PCR.
- Develop and implement comprehensive partnership strategies to engage existing and prospective corporate partners.
- Work closely with PCR's delivery departments and other income streams to identify, develop and maximise income generation opportunities.
- Collaborate with internal stakeholders to create compelling funding proposals and presentations tailored to the needs and objectives of corporate partners.
- Lead negotiations and secure funding support from corporate partners for activities aligned with PCR’s programmes of work.
- Effectively manage project monitoring and reporting for PCR’s existing funded activities with corporate partners, including regular communication, reporting, and public recognition of contributions (as appropriate), working closely with PCR’s delivery and communications teams.
- Stay informed of industry trends, corporate philanthropy initiatives, and relevant developments to inform partnership strategies and opportunities.
- Represent PCR at external events, conferences, and meetings to promote partnership opportunities and expand our network within the corporate sector.
- Database management to record pipeline and enable strategic planning against established KPIs and income targets.
- Support Director of Partnerships to monitor and report income performance to PCR’s Board of Trustees.
Skills and experience:
- Experience of identifying and securing at least five-figure income from prospective corporate partners, supported by detailed partnership plans.
- Experience of developing and managing at least five-figure partnerships with pharmaceutical and healthcare related companies is desirable.
- Experience of creating and organising supporter engagement events is desirable.
- Excellent and persuasive communication and interpersonal skills with proven ability to build and manage strong relationships with corporate partners.
- Demonstrated ability to think strategically, develop creative solutions, and deliver upon corporate partnership objectives.
- Experience of preparing compelling and persuasive funding proposals, presentations and reports.
- Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
- Ability to work flexibly according to the demands of the role, including the potential for UK and international travel and attendance at events and conferences.
- A passion for securing funding that will help improve the lives of people with prostate cancer and a commitment to advancing healthcare through strategic partnerships and collaboration.
Why Join Us?
- Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
- Career Growth: This role offers the opportunity to be at the forefront of developing meangingful strategic partnerships within a leading research organisation.
- Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
- Benefits: Enjoy a range of staff benefits, including access to a Bike2Work scheme, mental health services, Perkbox, BUPA health insurance offer, pension, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive, supportive culture.
Application process
To apply, please submit your CV and a brief supporting statement (no more than two sides of A4) outlining your suitability for the role, your experience in corporate fundraising, and your motivations for applying.
There will be a two-stage interview process. The first interview will be online (via Teams), and the second will be an in-person interview at our offices in Holborn, London.
Closing date for applications is Monday 20th May
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can, to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.
This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.
The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
About You
- Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
- Recent relevant experience of working in a local Citizens Advice or similar advice setting.
- Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
- Flexibility and willingness to work as part of a team including advice work if required.
- Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
- Ability to communicate effectively both verbally and in writing.
- Proficient in the use of IT systems, including office, case management and benefit calculation systems.
- Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.
Closing date: 20th May 2024
Interview Dates: 23rd May 2024
Arts Students’ Union
Deputy Chief Executive (Operations and Services)
Salary: £61,916.40
Location: High Holborn, London (will work across all sites)
Contract: Full time - 35 hours per week (hybrid working available)
Are you looking for a role where you are crucial to Arts Students’ Union’s service delivery? If so, we are looking for you! A leader who is committed to supporting the backbone of the organisation to allow growth and development to ensure the continued opportunities for all students.
About the Students’ Union
Arts Students’ Union is membership organisation and registered charity. We deliver high quality services, representation, and support for over 22,000 students across London at the University of the Arts London. We work very closely with the University but are independent in the way we operate and are governed.
We believe in the power of students. Our elected Student Officers and Trustees provide strategic direction and leadership to over 35 permanent staff, 50 student staff and thousands of volunteers to deliver across 6 Colleges across London.
Our membership is wonderfully varied in its range of study from artists, designers and performers as well as being hugely diverse with students from all over the world coming to study at UAL’s prestigious colleges.
About the Role
Under the direction of the Chief Executive, the Deputy Chief Executive (Operations and Services) will be responsible for the overall financial management, business reporting and operational services for the organisation. The person within this role will develop controls, policies and procedures that work for a variety of audiences including student volunteers, staff and trustees. They will lead on setting the strategic financial goals for the organisation and take a proactive role in supporting our performance towards these goals. The role will also support several departmental managers who deliver organisational services in the areas of finance, commercial and central services. You will be confident in providing high quality strategic advice to the Board of Trustees regarding the long-term future of the organisation as well as supporting the wider team with day-to-day functions and operations.
We are looking for a dynamic leader who ideally has a relevant finance qualification or can demonstrate a high-level of job-related knowledge. You will also have good technical knowledge and hands-on experience of accounting software and finance systems. You will excel in developing systems and processes and be able to ensure that these are embedded throughout the organisation, ensuring the continued financial strength of the organisation. You will be a motivational leader who understands the importance of teamwork, communication and striving to offer excellence.
The successful candidate won’t necessarily need to come from the Higher Education sector, but you must be able to demonstrate a good understanding of the trends and issues that affect our students. You will have a good understanding of charity governance, financial management and organisational development.
Over 80% of staff rated their favourite reason for working at Arts Students’ Union is their relationship with colleagues. Arts SU, the Board of Trustees and the University all offer an encouraging and flexible working environment and are committed to supporting the ongoing development to all staff to ensure they can be at their best.
Key Dates:
Closing Date: 12pm on Wednesday 22nd May 2024
First Stage Interviews (Remote): Tuesday 4th June 2024
Final Interviews (In-person): Wednesday 12th June 2024
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack, Job Description, and find full details of how to apply.
For an informal conversation about the role and application process, please contact Anh Ly from Atkinson HR Consulting.
ABOUT THE ROLE
Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities. Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager. As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.
ABOUT YOU
- An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
- An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
- A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels
ABOUT US
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
Job Title: Support & Wellbeing Worker (Mental Health Lead)
Salary: £35,625 per annum (Pro rata for part time hours)
Hours: Full time, 35 hours per week / 5 days
Contract term: 2 year contract
Location: Main office based in Kentish Town, London, opportunity for
some home working
Department: Support & Wellbeing Team
Reports to: Development, Learning and Activities Service Manager
Benefits: 30 Day annual leave per annum, 3% Pension from April 2021, WPA
Camden Carers is a charity organisation that provides support and services to informal carers within the London Borough of Camden.
This is an exciting opportunity to join our dynamic team at Camden Carers and make a difference to the lives of people and families in Camden. We are looking for a hardworking, enthusiastic and flexible team member who is able to adapt to the ever changing and challenging times we find ourselves in.
Carers, who provide care for a family member, partner or friend who has a disability or long-term illness, play a vital role in our community. Many people who have someone who depends on them for support don’t consider themselves a carer yet they are fundamental to the effort to keep people cared for and safe, whilst saving the NHS billions.
Camden Carers proactively embraces equality and diversity at the very core of what we do, throughout the organisation. Our commitment to equality, diversity and anti-racism is to ensure that all carers have equal access in accordance with their individual needs to our services, no matter their background, belief, sexual orientation, disability, gender, or ethnicity.
As a part of the Support & Wellbeing Team, you will be required to identify informal carers from all communities in the London Borough of Camden, who care for a family member, partner or friend living with a Mental Health condition. You will provide relevant and appropriate support, information and advocacy to informal carers.
You will need proven experience of delivering provision within a related field and working with people and/or community groups; in particular we are keen to find someone with knowledge and experience in Mental Health. More details can be found in the job application pack on our website.
Camden Carers values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. We would like to encourage people who have been or are currently carers to apply. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment.
Deadline for applications: Monday 20th May 2024 by 9am
Interview date: Face to face interview with Carer group on Friday 31st May and online interview with management on 3rd June 2024
Please note, all shortlisted candidates will have two interviews, one with the Support & Wellbeing management team and one with a group of carers. For the carers’ group interview, it will take place face-to-face at The Greenwood Centre.
Download an application pack from our website
Please note that Camden Carers is not accepting CV’s for this post.
The client requests no contact from agencies or media sales.
Executive Director
We have an exciting opportunity for an Executive Director to lead a small charity who work within the Jewish community to make it more inclusive of LGBT+ people through education, consultancy and training.
Position: Executive Director
Location: London (King Cross) / Hybrid (minimum one day a week in the office)
Salary: FTE £47,000 to £53,000 per annum depending on experience
Hours: 40 hours flexitime, including a paid hour for lunch each working day. Core hours are 10am-4pm. Will seriously consider applicants requesting 4 days per week or a job-share
Contract: Permanent
Closing Date: Noon on Friday 7 June
Interview Dates: Friday 14 June (1st round, online), Monday 24 June (final round, in person)
About the role:
As Executive Director you will lead a small team – Head of Education (full time), Head of Community Life (full time) and Programme and Volunteer Officer (full time), working with a charity that has a vision of a world where no one is forced to choose between their LGBT+ and Jewish identity.
As the only charity doing this in the UK, the charity works in partnership with communities to identify their goals, then tailor support so they can achieve them.
Key responsibilities of the Executive Director:
- Delivering the organisation’s priorities as laid out in the 2022-2027 strategy
- Ensuring financial sustainability through devising and executing a fundraising strategy and carefully managing the organisational budget
- Sensitive, compassionate leadership and management of the professional team
- Working in close partnership with the Board of Trustees
- Effective accounting and governance
- Monitoring and managing risk via the risk register and seeking legal advice where necessary
- Managing key stakeholders both internal (e.g. volunteers) and external (e.g. communal partners, the wider LGBT+ sector)
- Being the primary spokesperson and ambassador for the charity
About you:
- The ability to speak and write confidently and authentically about LGBT+ issues
- Strategic leadership, planning and decision-making experience in a commercial, not-for-profit or public service setting
- Line management experience, including the ability to inspire and empower a staff team
- Understanding of the charity and voluntary sector, including the funding environment in which charities operate
- Highly effective relationship-builder across multiple arenas (internal stakeholders, external partners, funders etc)
- Knowledge and experience of strategic planning and business development, including operational planning and delivery management
- Knowledge and working experience of organisational finance and budget planning cycles
- Experience working with, and preferably in, the UK Jewish community
- Positive, problem-solving and solutions-oriented
Although not essential it would also be beneficial if you have some of the following skills / experience:
- Delivering training or education in a Jewish setting
- Experience in fundraising
- Understand and experience in print, social and broadcast media
- Experience working with the LGBT+ community
- Experience in using CRMs such as Salesforce
The charity welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We particularly welcome applicants with first-hand knowledge and understanding of the experiences and needs of Jewish LGBT+ people.
Other roles you may have experience of could include: CEO, Chief Exec, Chief Executive, Chief Executive Officer, COO, Director of Fundraising, Head of Operations, Chief Exec, Director, Head of, Senior Executive, Managing Director, MD, Manager, Board Member, Chair of the Board.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.