Chief executive officer (ceo) jobs

We are seeking a dedicated and qualified advocate to join our team, delivering Independent Mental Capacity Advocacy (IMCA) and NHS Complaints Advocacy (NHS CAS) for residents of Havering. This role is about much more than casework—it’s about empowering people to understand their rights, have their voices heard, and influence decisions that shape their lives. As part of our advocacy team, you will stand alongside individuals during some of their most challenging experiences, ensuring fairness, dignity, and respect are at the heart of every decision.

This is a role for someone who combines professional expertise with compassion, who can navigate complex systems while building trusting relationships with the people we support. You will be part of a values-driven organisation that champions independence, equality, and inclusion—working not only with individuals but also alongside professionals and community groups to strengthen awareness and access to advocacy.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas:
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support Elected student leaders so as they make change, improve lives and fulfil potential, we help make it happen.

The Union of Brunel Students has a small but impactful staff team dedicated to serving the needs and interests of our members. Our size allows us to work closely together and make decisions quickly, while our passion for creating positive change means that every member of our team has an impact on helping us deliver our Vision to ensure that every student thrives at Brunel.

We are one of more than 600 students’ unions across the country. And with more than 15,000 members, 150 clubs and societies, a huge range of services and a bold strategy, we’re one of the most exciting.

What’s the job?

This maternity cover role will have a significant and stabilising impact, ensuring co-ordination in governance, HR, and compliance for the Union of Brunel Students. The postholder will act as a key operational anchor, supporting legal integrity, staff wellbeing, and organisational continuity.

We are seeking an experienced and proactive individual to step into a vital fixed-term position during the maternity leave of our Head of People and Compliance. This role ensures continuity and excellence across governance, HR coordination and legal compliance.

You will work closely with the Trustee Board, Senior Leadership Team, and Union staff to uphold high standards in documentation, policy, and people management.

From servicing board meetings to managing recruitment and GDPR processes, your work will be central to our success, promote a positive workplace culture and supporting the Union’s mission to be a trusted and effective organisation for students, staff, and trustees.

This is a Fixed term role, completing on the 22nd May 2026.

Who you are:

You are a highly organised, empathetic, and values-driven professional with a passion for good governance and inclusive practice.

With excellent literacy and numeracy skills, you bring an understanding of charity, education, or similar sectors, alongside a working knowledge of key legal frameworks like GDPR, charity law, and equality legislation.

You will have experience of co-ordinating governance processes, supporting recruitment, and managing sensitive information with discretion and care. Whether you are preparing agendas, taking minutes, or liaising with trustees and senior leaders, you do so with clarity, professionalism, and integrity.

Your attention to detail is second to none, and you thrive in busy environments—juggling deadlines, solving problems independently, and adapting to meet the needs of diverse stakeholders.

Above all, you’re a team player who champions equality, diversity, and inclusion. You’re proactive, resilient, and committed to the ethos of a student-led charity and are content to pitch in where needed.

Why apply?

Because you're inspired by the opportunity to make a real difference in students’ lives.

As a Students’ Union and registered charity, our mission is simple but powerful: “To ensure every student thrives at Brunel”. We’re anything but corporate – a dynamic, values-driven team of passionate individuals committed to positive change. We work in an unconventional, energetic environment where creativity and purpose go hand in hand.

In return for your passion and commitment we offer a flexible and supportive workplace, and an excellent holiday allowance – all designed to help you thrive too.

We are proud to be an equal opportunities employer and welcome applications from individuals of all backgrounds regardless of race, ethnicity, sexual orientation, religion, age, gender, or disability. We’re building a diverse, inclusive team that reflects and champions the diversity of our student community.

And just so you know – your application will be read by a real person. We don’t use AI to screen candidates, because we genuinely care about getting to know you. So, when you apply, write your personal statement as if you're speaking directly to us. We’re looking forward to hearing your story.

BENEFITS

We offer a generous benefits package to reward our staff's hard work and commitment:

• Pension Scheme – statutory workplace pension scheme ‘NEST’.
• Generous holiday allowance - 25 days a year plus bank holidays. Additional days are usually given at Easter and Christmas in line with the University closure dates (usually about 5 additional days a year).
• Long service - 2 additional days leave will be given after 5 years continuous service
• TOTUM Card - All Union career staff are entitled to receive a TOTUM student discount card free of charge.
• Free Union sport membership - Allowing access to 35+ sports clubs, and our Active@Brunel social sport programme.
• On-site parking – Parking on campus at a low-cost rate.
• Flexible Working - The Union adopts a flexible working environment.
• Hybrid working – The Union allows for the ability to occasionally work from home, based on business need.
• Personal Development - The Union is fully committed to investing in your future. If you are interested in a training programme which you feel would benefit you within your current position you can submit a training request via your line manager.
• Employee assistance programme
• Enhanced Maternity and Paternity leave

KEY DATES

Application Deadline: Monday 6th October 2025

Interviews: Week Commencing 13th October 2025

Start Date: To be discussed with the successful applicant, but ideally in November 2025.

OUR VALUES

At the Union of Brunel Students, our values are at the heart of everything we do. They guide our decisions, shape our culture, and define how we support our student community. We’re proud to stand by these principles:

• Driven by You
• Open to All 
• Passionately positive
• Integrity

These values are more than just words, they’re the foundation of our work and the reason we exist: “To ensure every student thrives at Brunel”.

To find out more about our values and how they influence life at the Union, visit our website.

• Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills? 

• Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?

• Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence? 

• Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities? 

• Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?

If yes, then you might like to consider applying for Abianda’s internship programme.

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.

*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.​

Details of the role:

• Working 3 or 4 days a week for 12 months on a fixed-term contract

• Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times

• Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home

• Line managed by Sam, Abianda’s Head of Operations

• You will be provided with a laptop and phone to work from

The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application

Offshore Maintenance Manager

Location: Gosport, Hampshire.

Contract: Full time, permanent

Salary: £36,500 - £39,000 per annum, dependent upon experience

Closing Date: 7 October 2024

Are you an experienced Marine Engineer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an Offshore Maintenance Manager to join our team.

About the role

The Offshore Maintenance Manager will have a key role in delivering the capability and availability of MSSC’s offshore vessels to provide sea-going experience for cadets and in ensuring the safety for all personnel on board. The main purpose of the role is to provide support with the engineering management and maintenance of MSSC’s offshore vessels

Responsibilities

· Providing day to day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts.

· Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet.

· Progressive development of MSSC’s Safety Management System, as related to the technical running and management of each offshore vessel.

· Assisting the engineer officers of MSSC’s vessels with maintenance tasks.

· Managing records to support and evidence MSSC’s maintenance programme.

· Acting as an occasional relief engineer on board any of the three larger vessels.

Requirements

· Engineer with HNC or similar professional qualification with significant experience in the maritime sector in seagoing and shore support roles.  Areas of experience would include health and safety, marine equipment operation, engineering maintenance, refit planning and execution.

· Ideally a broad engineering experience across the mechanical, electrical and electronic disciplines. Knowledge of typical small commercial or recreational vessel machinery, control, navigation and communications systems and their integration.

· Experience in using and managing Electronic Planned Maintenance Systems.

· Experience of routine and effective liaison with ship and shore staff, external authorities, suppliers and contractors.

· Health and fitness necessary to obtain and industry recognised medical certification (ENG1).

Desirable

· Power and sail background ideally across a variety of vessels including those <300 tonnes

· Experience with maintaining vessels in Lloyd’s or other recognised Classification Society Rules and Flag State “Code of Practice.”

· Experience working with young people. 

For further information, please download the Recruitment Pack.

Benefits

• 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years’ service.

• Life assurance (4x salary) for those who opt to join the pension scheme.
• Private medical insurance.
• Pension (employer contribution up to 10%).
• Wellbeing portal and EAP with 121 counselling.
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

 If you are interested in this Offshore Maintenance Manager vacancy, please apply now!

 Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matter to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

 We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

 All successful applicants are required to attend safeguarding training and undergo a criminal record check.

To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health.

The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.

As part of your frontline work, you will encourage young people to sign up for a C-card, and, if aged over 16, to register to Get it and order condoms and lube from the website. When appropriate, you will refer young people to appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.

You must be able to employ an appropriate and non-judgemental way of working with a variety of young people. You will welcome direction from the SWL Lead, as well as the broader team, but you will also be proactive in seeking new opportunities and mechanisms to deliver the scheme. With the support of your line manager, and with appropriate training, you will be responsible for safeguarding and child protection, ensuring young people under the age of 16 have been appropriately risk-assessed. You do not need to have existing sexual health knowledge to apply for this role, however, a desire and capacity to learn and to work in this field is essential.

exual and reproductive health training will be provided but the successful candidate must be comfortable talking about sexual health in 1:1 settings, as well as in small groups and to larger audiences.

You will also deliver high-quality sexual health education and training to young people and professionals alike via outreach and engagement activities. You will ensure that young people are supported in accessing their local contraceptive and sexual health services as needed.

ob Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

The Head of Data & Technology will play a central role in delivering our mission to transform outcomes for everyone affected by ovarian cancer. This is a newly created leadership role, and an exciting opportunity to own and lead the entire technology & data programme for the organisation.

As Head of Data & Technology, you will ensure that we’re maximizing the functionality of our fundraising database (Raiser’s Edge), make proposals to SLT spanning topics from cyber security and technology strategy to compliance and internal capability and skills, and deliver tangible improvements to how the organisation works. This is a varied and crucial role and the postholder will have a real opportunity to make their mark and leave a lasting legacy. 

You will be supported by a forward-thinking SLT, a range of great suppliers (including an outsourced IT provider and data protection advisors) and the wider Corporate Services team.

The job description for this role is broad and we are not expecting applicants to have deep technical experience in every area of the role – but we would love tohear from anyone who can meet the following key requirements:

• Experience of working with, and maximising the effectiveness of, fundraising databases. 

• A collaborative colleague who enjoys working with others to understand across an organisation and solve problems using technology.

• A strategic thinker who is able to shape strategy, as well as diving into the detail when required. 

• A great project manager.

• A problem solver who is able to resourcefully manage a broad portfolio of work. 

• A passion for using technology and data to amplify impact. 

This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in London.

If you’d like any more information on the role, please contact us.

Please visit our website for details on how to apply.

Please submit your application by 11.59pm 5 October 2025.

Interview process:  

• First round – Thursday 9th October, focusing on skills & experience, may include a brief assessment tbc, in person in central London

• Second round – Monday 13th October, focusing on values & behaviors, held online via Teams. Second round candidates will also be invited to informally meet individuals in key roles via a 20-30 minute informal Teams call on the same day. 

For both rounds, some questions will be shared in advance. 

Advice and Programmes Manager

Theatres Trust is seeking a passionate and experienced individual to join our team of sector specialists in the new role of Advice and Programmes Manager.

The Advice and Programmes Manager will take a leading role in helping to create, protect, and adapt theatres across the UK for the benefit of communities, audiences, and artists.

Working across our Theatre Buildings and Theatre Management portfolios, the postholder will help deliver our Theatres Advice Service, which provides bespoke strategic advice and guidance to key stakeholders including theatre operators, theatre managers, and local authorities, as well as community and campaign groups working to bring theatres back into public use.

For full details of this position please download the Recruitment Pack

We are committed to being an equal opportunities employer and actively encourage people from a wide variety of backgrounds, experience and skills to join us and influence and develop our working practice. We particularly encourage applications from Black and global majority people, and candidates who self-identify as disabled.

Salary: £45,000
Contract: Full-time, permanent
Location: Hybrid, minimum two-days per week in office.

To apply, please send your CV and a cover letter of no more than two A4 pages each, along with a completed Equal Opportunities monitoring form 

Deadline for applications: 10am, Wednesday 22nd October
Interviews: Wednesday 5th November, at our central London offices

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays and benefits:

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

Position: Business Intelligence Engagement Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits*
Salary Band and Job Family: Band 3, Profession/Technical

*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

The Business Intelligence Lead role is focused on enhancing the MS Society’s engagement and fundraising efforts through strategic data analysis and insights. This cross-organisational position focuses on managing data selections for marketing and communications, analysing customer journeys and engagement, and providing actionable recommendations to optimise engagement and fundraising strategies. By fostering data-driven decision-making and ensuring data integrity, this role will significantly contribute to our ability to effectively connect with and expand our supporter base, ultimately driving greater impact.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9am on Friday 10 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Caring Community Connector your responsibilities would include: -

1. Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.

1. Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.

1. Support local partners to understand and use referral pathways to Carers First and other support.

1. Develop and test innovative approaches for embedding carer awareness in community and frontline services.

About you

To be successful in this role you will need -

• Community Engagement and Partnership Working

  • Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
  • Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
  • Experience of delivering presentations, training or awareness sessions to professional and public audiences.
  • Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.

  Communication and Project Delivery

  • Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
  • Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
  • Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
  • Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.

  Knowledge and Values

  • Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
  • Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
  • A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

• All successfully shortlisted candidates will be invited to a Microsoft teams interview. 
• Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.   
• Interview date: week commencing: to be confirmed 

Position: Business Intelligence Reporting Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical

*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

The Business Intelligence Reporting Lead will be the MS Society’s leading expert in Power BI and other reporting tools, playing a crucial role in enhancing the organisation’s data maturity and decision-making capabilities. They will be responsible for the design, development, and management of BI reports and dashboards across multiple BI tools, overseeing their full lifecycle from requirements gathering to deployment, maintenance, and optimisation. This includes providing best practice guidance for reporting within systems such as Dynamics and Assemble.

As the expert of BI reporting, they will ensure that staff have access to data, and that reporting mechanisms remains available, effective, and continuously developed to address new and existing challenges. This will involve complex data troubleshooting, including resolving process inefficiencies, data quality issues, and user knowledge gaps. They will work closely with other teams to investigate and resolve these issues.

The BI reporting Lead will contribute to the MS Society’s data, digital, and technical strategy, particularly within Microsoft Azure data architecture, and play a key role in shaping the strategic use of BI tools across the organisation. Through independent research, collaboration with peers, and engagement with stakeholders, they will define the future direction of BI tools, ensuring that the MS Society can fully leverage its data for informed decision-making and operational efficiency.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9am on Friday 10 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Croydon BME Forum, in partnership with Macmillan Cancer Support, is tackling ethnic inequalities in health and social care through this “Can You C Me Project”. The Macmillan Team offers personalised support, information, and referrals for individuals affected by cancer, including families and carers, across six South West London boroughs: Croydon, Merton, Kingston, Wandsworth, and Richmond. Working within a team of three, you will be responsible for two boroughs, Croydon and Merton while supporting colleagues as needed.

As a Project Coordinator for the Can You C Me project, you will play a key role in engaging BME communities to enhance cancer awareness and support. Reporting to the Programme Manager, you will lead outreach initiatives, community engagement, and the organisation of project activities across Southwest London. Each coordinator is assigned a specific set of boroughs, collaborating closely with community organisations, faith groups, healthcare providers, and individuals affected by cancer.

Key Responsibilities

· Engage and build relationships with local communities, faith groups, and voluntary organisations to raise cancer awareness and improve support networks.

· Organise and deliver cancer awareness events, workshops, and outreach sessions tailored to community needs.

· Facilitate steering groups with professionals and individuals with lived experience to shape service delivery.

· Plan and coordinate two cancer conferences per year, ensuring they raise awareness, amplify voices, and drive meaningful change.

· Conduct focus groups within designated boroughs to capture insights from the community and ensure services reflect their needs.

· Collect and analyse feedback from service users to inform and enhance project delivery.

· Provide signposting, referrals, and follow-ups to ensure individuals access local voluntary, community, and statutory support services.

· Collaborate with professionals to improve cultural competency in cancer care by delivering upskilling sessions and developing culturally appropriate resources.

· Empower service users by providing accessible information and supporting them in assessing their abilities, setting goals, and making informed decisions about their care.

· Engage with BME communities to identify and address barriers to support and disparities in healthcare access.

· Assist with social media, publicity, and project promotion to enhance engagement and awareness.

· Maintain project records, contribute to quarterly and annual reports, and ensure smooth service delivery.

· Provide compassionate, respectful, and culturally sensitive support to service users, carers, and families.

· Regularly travel across at least two boroughs to deliver support and collaborate with partners.

 

A - Application form
I – Interview
C – Certificate (original evidence)

Essential Skills & Experience

Assessed

1. Experience in community engagement, outreach or health promotion A/I

2. Strong understanding of health inequalities, particularly within BME communities A/I

3. Experience using a person-centred approach to empower service users in making informed choices A/I

4. Experience working in cancer services, supporting individuals living with and beyond cancer as well as their families, and carers A/I

5. Proven ability to build relationships with primary care, adult social care professionals, and the voluntary sector A/I

6. Experience in organising and facilitating focus groups, steering groups, training sessions, and upskilling workshops A/I

7. Ability to collect, record, and analyse service user data and feedback to inform service improvements A/I

8. Passion for improving health equity and raising cancer awareness A/I

9. Experience working with volunteers and small community groups A/I

10. Experience in content creation and social media engagement for awareness and outreach A/I

11. Holds a valid UK driving license and can commute to various service locations across the borough A/I

Knowledge

1. Understand Personalised Care and cancer support services across Primary, Secondary Care, and voluntary sectors A/I

2. Knowledge of self-care support and the skills required to assist individuals in managing their health A/I

3. Awareness of confidentiality principles when handling service user information A/I

4. Familiarity with cancer pathways, Macmillan Cancer Support, and tools like Electronic Holistic Needs Assessment (EHNA) (desirable) A/I

5. Knowledge of local healthcare structures and community services in Croydon and Merton A/I

6. Engage compassionately with communities hesitant to access healthcare A/I

7. Understand safeguarding principles as they apply to children and vulnerable adults A/I

Aptitudes, skills and competencies

1. Proficiency in Microsoft Office, including Excel and Outlook, and experience using online monitoring systems such as Views  A/I

2. Strong interpersonal skills, with the ability to actively listen, motivate, support, and advocate for service users A/I

3. Ability to develop effective relationships with a wide range of customers, organisations, and partners A/I

4. Proactive, dynamic, and able to use initiative to solve problems and drive improvements A/I

5. Strong organisational, planning, and time management skills A/I

6. Ability to accurately collect, monitor, and analyse data, producing KPIs and evaluation reports A/I

7. Self-motivated and able to work independently, meeting deadlines and targets A/I

8. Ability to identify and assess risk when working with individuals

Personal qualities

1. Demonstrates personal accountability, emotional resilience, and the ability to work under pressure I

2. Committed to working in cancer services and improving patient experiences A/I

3. Values equality and diversity, with a strong understanding of its relevance to service delivery A/I