Play the leading role in supporting people to live the life that they choose.

Croydon Mencap is a passionate and highly regarded charity, supporting local people with learning disabilities and their carers, as well as the parents of children with disabilities, within the London Borough of Croydon. We provide advice, information, and support, through a range of projects and services, and we lobby and campaign to make life better for those we serve and support.

In 2014 the Croydon Opportunity Pre-school Group closed and transferred its assets to Croydon Mencap, and in April 2021 a further asset transfer took place when Parents in Partnership merged with Croydon Mencap. These charity mergers have enabled us to extend our reach to include additional provision, in particular for children and adults with a learning disability and / or autism, but also to disabled children and adults and adults with special needs and their families, dependents, and carers. We are affiliated to the Royal Mencap Society, but we are fully independently managed and financed.

We are now seeking a forward-thinking CEO to work with our staff, trustees, service providers and other key stakeholders to lead the next stage of our development. Our new CEO will continue to create a place where children and adults with a disability are valued equally, listened to and included, and provide support, services and a ‘voice’ for Croydon residents, promoting positive attitudes and improving the quality of our members lives.

Our new CEO will have the ability to act as an ambassador, to represent the organisation externally, provide leadership, develop new services, seek new funding, manage the day to day running of the organisation, and deliver our business plan and ensure financial sustainability. You will come with a natural ability to lead and motivate staff at all levels, and build a strong working relationship with our passionate Chair and Board of Trustees. We ideally seek those with substantial experience of working within the learning disabilities field, or with vulnerable people.

You will feel comfortable rolling up your sleeves, whilst also keeping a wider strategic view on our development, come with an entrepreneurial flair, and strong commercial and financial acumen. We encourage applications from all backgrounds and are committed to having an organisation that is made up of diverse skills, experiences and abilities.

This is a wonderful role to take Croydon Mencap onto the next level. We want to attract leaders who are brave, curious and bold, are solution focused and forward thinking and genuinely excited by the prospect of realising our further potential.

If you think this describes you, then please get in touch.

Closing date: By 9am, Friday 1st October 2021

Please click ‘Apply on Website’ to be directed to the Peridot Partners website and to contact the advising consultants to discuss this role in more detail.

We are looking for a Compliance Officer to ensure that Battersea complies with UK legal and regulatory requirements such as GDPR, Fundraising regulations and others which impact the Charity.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats: sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Finance and Corporate Services Team

Battersea’s Finance and Corporate Services incorporates a range of functions that support the rest of the organisation. From IT helpdesk and systems support to financial accounting, legacy administration, audit and risk, procurement and maintaining regulatory compliance. These teams work strategically and collaboratively to ensure that Battersea can be here for every dog and cat.  

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

At the moment, due to the ongoing Coronavirus restrictions, our animal-facing staff are working on site and our office based staff are working from home.  From the Autumn, we’ll be piloting a hybrid working model for our office-based staff to split their time between site based and home working.  We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for 3 days each week and you’ll be able to work up to 2 days each week from home.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Wednesday 29 September 2021

Interview date(s): TBC

For full details, please download our recruitment pack. To apply, click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

We are looking to recruit a Divisional Support Manager to manage our pop up shops in the North West, developing and coaching the teams to increase income/profits. The post holder will be instrumental in the set up of any new pop up shops on the division in the future.

You will support the Retail division through the safe management of the shop closure program by taking responsibility for key actions within the program and allow focus to continue within the BAU business. Undertaking insurance inspections of closed sites and assisting with shop sales and the closing programme, when required.

This role will require travel across the North West, Liverpool and surrounding area of England and would suit someone who aspires to be an Area Sales Manager of the future.

About you

• Self-motivated and able to work independently with initiative.
• Ability to plan, organise and prioritise the work in line with deadlines.
• Able to understand and interpret financial information to manage shop performance outcomes.
• An excellent communicator with ability to build relationships, deliver messages and resolve problems that may arise.
• The ability to recognise stock potential to generate income and the importance of attractive presentation.
• Knowledge of health and safety as relates to the shop environment.
• Able to apply discretion and adhere to company confidentiality
• Strong working knowledge of Microsoft based IT programs including, Word, Excel, and Outlook or similar
• An entirely flexible approach to working hours and extensive travel demands including regular overnight stays and occasional weekend working.
• A full, current and clean driving license. A charity vehicle will be provided.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Prospectus is pleased to be partnering with Designability, an ambitious UK charity that enables disabled people to live with greater independence. They achieve this by designing and creating life-changing assistive products to help disabled people who are facing challenges every day. At an exciting time of expansion, they are currently looking to recruit a new Director of Services to strategically drive forward the growth and development of their established product services and help many more thousands of disabled people, as well as lead the creation and delivery of new services.

As their Director of Services, you will oversee the expansion of their established Wizzybug Loan Scheme which provides their unique innovative powered wheelchair to disabled children across the UK, free of charge. There are currently 500 children in the UK accessing this scheme, but there are thousands more disabled children who could benefit. With a commercial and entrepreneurial approach, one of your key focuses will be to take a lead in driving the development of the scheme across the UK. Designability have funding in place for significant expansion of this service as well as the development of new services. As their Director of Services you will form part of the senior leadership team; working alongside the CEO, peers and the board of trustees to set the strategy for the organisation, as well as working across departments to set cultures and values, and to ensure everyone works together to achieve their ambitious goals.

To be successful, you will be an experienced senior manager with a strong track record of operating at a strategic level within a charitable, support service or service delivery/product distribution environment. This is a crucial role for Designability and as such, you must have experience of managing teams and building relationships internally as well as possessing the skills to influence and effectively manage relationships with external stakeholders and partners. Finally, you will be an inspiring leader with the ability to think strategically, with a broad vision and the skill to translate strategy into action. Experience of addressing complex and challenging issues for service users, ideally within the disability, healthcare services or related field is strongly desirable, as is the ability to understand complex health-related and clinical issues.

If this sounds like an exciting opportunity, then please initially submit your CV in word format - suitable candidates will then be contacted and will be asked to complete a supporting statement.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

Position: Community Development Officer, Scotland (fixed term contract up to 31 May 2023)
Type: Full-time (35 hours per week), fixed term contract
Location: Home-based, Scotland
Salary: £33,273 - £35,881 per annum plus car and broadband allowance and excellent benefits
Salary Band: Band E2
Department: UK Community Networks team and Scotland team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Community Development Officer Scotland is one of two Community Development Officers within Scotland which are part of our UK Community Networks team.

As part of our Community Development team your role will be to develop our local community presence in Scotland and developing awareness of and engagement with the MS community by the wider community.

As a Community Development Officer you’ll support our local volunteer groups to develop new partnerships, share good practice, respond to local need and engage with the wider community. This includes the development of events and services, with MS professionals and local groups where appropriate, to engage the community in our work.

You’ll play an important role working in partnership with our local groups and the MS Community to incorporate their needs and views into our work and will provide guidance and support to our local volunteers when developing local services.

The role also focuses on developing our connections with communities we currently under-engage with and to support the development of informal groups within the MS community, and our relationship with them.

The post-holder will have experience of working alongside end-users in the coproduction of services or activities, and a commitment to the principles of coproduction; experience of managing the delivery of activity plans in partnership with volunteers, as well as experience of partnership working and stakeholder engagement to improve local services and outcomes for the MS Community.

As this role covers large geographical areas you’ll need to hold a full driving licence and have access to a car.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 9am on Tuesday 21 September

In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the relevant person specification in the attached job description(s). 

We’d be grateful if you could complete the equality and diversity monitoring form found in 'additional documents' and submit it with your application. 

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. 

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

No agencies please.

Are you a digital communicator passionate about the environment, social justice and looking for a new challenge? Come join us at the Centre for Sustainable Energy!

It’s an exciting time at CSE, with significant investment in our communications, brand and digital, we’re increasing our engagement and influence. As part of our new communications strategy, we’ll be developing a new website and organisational tone of voice transforming how we communicate.

This new role will deliver digital solutions, improve our digital presence and bring fresh ideas to engage our audiences, supporting our charitable objectives around tackling cold homes and addressing climate change.

You will be a creative, dynamic individual, with technical knowledge and a passion for digital communications. You’ll bring a broad mix of experience including digital best practice, web, content development, digital marketing, social, and analytics.

You’ll have excellent presentation and interpersonal skills, the ability to collaborate and influence at many levels and you’ll play a key role in helping ensure measuring, monitoring and analysis are at the heart of all digital communication plans.

You’ll bring at least 3 years’ experience in a similar digital role with accountability for digital campaigns or projects. The post is full time (37.5 hours per week) and based at our vibrant offices in the centre of Bristol with the potential for mixed and office working. Applications for part time working would also be considered for the right candidate.

We particularly welcome applications from the Black, Asian and minority ethnic and disabled communities, as they are under-represented at CSE.

NL Recruitment is currently looking for a Fundraising and Communications Director for a national charity supporting disabled children, young people and their families.

Working closely with the CEO and the Leadership Team, you will design, develop and implement the organisation's fundraising strategy to increase fundraised income. You will also:

• Provide management of the Fundraising and Communications team
• Design and implement the organisation's communications strategy
• Raise funds and meet targets

Our client is currently looking for an ambitious Fundraising and Communications Director who has the ability to think ahead and set clear direction and realistic strategi objectives.

Director
Salary: Circa £46,000
Hours: 35 hours per week (job-share proposals will also be considered)

Location: Tottenham (Tube: Tottenham Hale, Seven Sisters & South Tottenham Network Rail) with a nature reserve, cycle routes & river walks nearby. Free on-site car parking.

An exciting opportunity has arisen to be the new Director of Markfield, a successful and valued local charity supporting disabled people, based in the diverse, multi-cultural community of Tottenham is looking for a new Director.

Applications are welcomed from candidates from diverse backgrounds who have passion, compassion, drive, commitment, tenacity, resilience and integrity and

• direct experience of working with disability, personally or professionally to champion the needs of disabled people and their families, particularly from disadvantaged areas
• senior leadership experience and a track record of achievement in the voluntary sector, perhaps from leading a charitable organisation or key department, such as services, fundraising or communications
• a proven track record of writing successful funding applications, bids and tenders
• sound financial, governance and risk management experience
• ability to work with a proactive and dynamic Board in supporting good governance & oversight of operational matters.

The Director will lead on developing a new strategic plan that builds on Markfield’s solid foundations and experiences to develop the organisation’s services, use of assets and partnerships. Working with service managers the Director will steer Markfield towards shared goals with partners, strengthen community connections, ensuring quality assurance & compliance and sound financial management.

The Director will strategically pursue the charity’s sustainability, proactively source and secure funding, raise awareness of Markfield, develop and promote our training programme and service offers, whilst managing stakeholder relationships and ensuring all funding contract obligations are met. The Director will work closely with key stakeholders, Trustees and staff to devise future plans, compile the annual budget and monitor progress and evaluate impact against.

Since it was set up by parents of disabled children some 40 years ago, Markfield has grown to offer a holistic range of services for learning disabled children, adults, and their families: after school and holiday play provision, social clubs, plus a variety of advice, training and support services. The charity operates from a unique community hub - a Grade II listed building with an adventure playground inside Markfield Park. During the pandemic the charity has successfully adapted its service model to continue providing support to disabled people and families.

Benefits: Grade II listed building located within a Green Flag park. The centre has full disability access.

Pension, 25 to 30 days leave.

Visits to the Markfield Centre by prospective candidates are welcome by appointment on Monday 4th October 2021.

Closing date for applications: 10th October 2021
Interviews are expected to be held on: Tuesday 19th and Thursday 21st October 2021

For further information and to apply, please click the apply button.

No agencies please.

The Senior Operations Executive is a key role within the team, implementing efficiencies by creating and driving professional workflows, scheduling and prioritisation processes across multiple functions.

You’ll act as the gate keeper assessing incoming briefs and queries, establishing initial requirements and gaps, as well as the elements of the team needed for delivery. Aware of agreed priorities through directorate roadmaps, as well as product roadmaps, you'll act as the point of coordination across other teams.

With a focus on continuous improvement, you’ll be optimising the team’s work management processes and developing our integration and collaboration with wider business planning and prioritisation functions.

Whilst this role will be based at our head office in London. The BHF will be following a blended approach between home and office working. This will allow us to unlock our best work for our cause, blending the best of home and office working.

Please note this is a 9-month fixed term contract.

About you

With previous project management experience, you’ll be knowledgeable in resource management, prioritisation, and planning for end-to-end product delivery. Using your knowledge of analytics tools, you’ll make evidence-based decision to implement continuous improvements to workflows.

You’ll have previous experience working within a digital and technical environment and have working knowledge of CX, UX and web content principles, processes, and capabilities. With experience working within a change environment, you’ll be able to implement continuous improvements to workflows through process mapping and other techniques.

You’ll be highly organised with excellent communication skills and the ability to manage a variety of stakeholders, including senior management. With demonstrable communication and negotiating skills you’ll be able to effectively convey complex, technical concepts to a non-technical audience.

A strong analytical thinker with a can-do attitude, you’ll produce clear & incisive reports from a variety of analysis tools (including Google Analytics). 

To be successful in this role you’ll will be/have:

• Outstanding planning and prioritising skills and able to work at pace
• A strong influencer and negotiator, especially when gaining buy-in across the organisation
• Good analytical and numerical skills with the ability to report on datasets and make informed decisions and suggestions
• Strong sense of ownership and can-do attitude creating generate an atmosphere of trust, autonomy and collaborative working towards shared objectives

We understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

How to apply

Please select the apply button to be taken to our career page.

An exciting opportunity has arisen for a Senior Events Fundraising Manager to join the Children’s Trust.

The purpose of this role is to shape and lead on how the Events Fundraising team at the charity deliver the portfolio of events to ensure that income is maximised from this important revenue stream.

As our Senior Events Fundraising Manager, you will be reporting to the Head of Volunteer Fundraising and will lead a team of three events fundraisers.  Experienced in delivering and developing events, your role will be to lead the Events Fundraising team to deliver the portfolio, ensuring that income is maximised from this important revenue stream as we enter into a new strategic period at the charity.

Experience of working in a fundraising events role, working with volunteer committees, and delivering complex events is desirable. The essential skills needed for the role include : the ability to lead a team; having drive, energy and ambition; possessing excellent communication skills; being able to plan and organise effectively; and manage multiple activities concurrently.

You will be a natural and enthusiastic leader, able to support a high-performing team to go on and be even more successful.  

This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

Closing date: Sunday 19th September 2021

Interviews dates: Wednesday 22nd and Thursday 23rd September 2021.

PLEASE NOTE: The Children's Trust Application Form must be completed and submitted, in order for your application to be considered.  As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process.

A copy of thecandidate briefing pack and application form will be located under the jobs section on The Children's Trust website.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

At The Children’s Trust we recognise how important it is to have leadership that reflects the children, young people and families that we support. We also recognise that staff, comprised of a range of skills, backgrounds and experiences will help us to better understand the needs of those we support, and how we can best represent their interests. We, therefore, particularly welcome applications from disabled people, individuals from diverse ethnic backgrounds and those from other under-represented groups. The Children’s Trust is committed to achieving equity, diversity and inclusion (EDI) across all levels of the organisation. 

Now is an exciting time to join Activity Alliance, following the launch of our 2021-2024 organisational strategy - Achieving Fairness. In collaboration with key stakeholders and our members, the goal is to close the fairness gap between disabled and non-disabled people’s activity levels in the next generation.

Strategic Partnership Advisors support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities including combined authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.

You will have good knowledge of the sport and activity sector and how it operates and be able to advocate improvements which enable more disabled people to get active. You will also have a knowledge of the non-sport sectors including disabled people’s organisations and how to establish relationships to build effective cross-sector partnership working.

We are looking for an individual with experience of working strategically at placed based/locality level. Someone who can positively influence local investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.

The successful candidate will be based in the North region (North East, North West, and Yorkshire) and will have the option for remote/home working.

If applicable, this position is subject to Disclosure Barring Service.

We offer several benefits including 26 days of annual leave, including Birthday leave, plus bank holidays, generous pension contributions, childcare vouchers, cycle to work scheme and an activity and wellness scheme.

For more information about this role please view the Activity Alliance Strategic Partnership Advisor job description.

Due to expansion, we are looking for an Emotional Health & Wellbeing worker to join our friendly, competent and committed team. We are a young people and family service that deals with the many complex issues they may have. Therefore, the ideal candidate is professional, boundaried, yet has a warm and empathic manner. The person we are looking for will:

• Be someone who young people easily warm to recognising you as a trusted professional
• Be able to work effectively within a team
• Have experience of working with young people in non-traditional settings
• Strong awareness of legislation as it applies to young people particularly focussed on mental health, safeguarding, substance misuse, criminal justice and broader emotional health and well being
• Be prepared to work evenings and/or occasional weekends as required by the role
• To contribute to the wider work of the charity and its entrepreneurial development
• Be a reflective practitioner in the role

As a worker you will be child focussed in your practice, you will be a reflective worker who engages in the opportunities to build on your practice that this role offers. You are someone who is organised in your administration and yet can work at depth with vulnerable young people and their families. You will have a knowledge base of the environment of children and family services and will bring to the role your willingness and experience to support others to change lives and safeguard as required.

Answer Cancer is the VCSE-led cancer screening engagement programme for Greater Manchester, commissioned by the Greater Manchester Health and Social Care Partnership.

The partnership is made up of 4 organisations:

• Salford CVS is the accountable body for the programme, fulfilling the programme, financial and grants management elements of the programme
• BHA for Equality leads on community engagement
• VSNW leads on our Answer Cancer Champions social movement
• Unique Improvements leads on research, evaluation and training

Answer Cancer is not a traditional health promotion service; instead it takes a VCSE-led community development approach in addressing the imbalance in screening uptake amongst certain groups.

The Answer Cancer Programme aims to provide a co-ordinated cancer screening prevention and screening awareness engagement programme across Greater Manchester. We focus on priority areas and communities, using a diverse range of approaches and interventions using a community development and social movement approach. We have a primary focus of

Manchester and Salford; followed by Oldham; Heywood, Middleton, Rochdale (HMR); and Bolton. These are the geographical areas that have the poorest screening uptake and outcomes of breast, bowel and cervical screening in Greater Manchester. Within those geographical areas we aim to reach people and communities that traditional screening engagement struggles to connect with.

The post-holder will be a member of the Community Engagement team within the Answer Cancer programme. This post will be line managed by the Programme Manager and based at Salford CVS.

On a day-to-day basis the post-holder will be tasked by and report back to the programme’s Community Engagement and Development Manager (this person is employed by BHA for Equality).

The post-holder will lead on engagement with prioritised communities / groups across Greater Manchester, including people from BME communities, LGBT people, people with mental health conditions, disabled people, carers and people living in areas of high deprivation.

The role will involve developing and delivering community engagement initiatives and health promotion interventions with individuals, voluntary / community organisations, faith groups, other health providers / services and the business sector.

The aim of the role is to encourage people from prioritised groups / communities to attend national cancer screening programmes (breast, bowel and cervical) thereby increasing uptake and early diagnosis of cancer.

Please visit our website for more information.

Carers Support Merton (CSM) is a well-established and respected charity, who this year is celebrating 30 years of supporting Carers in the London Borough of Merton. We have an ambitious development programme of work to support promote and improve the quality of life of unpaid carers from the age of 5 years. Due to significant growth in demand for our services CSM is currently looking for two exceptional and committed Carer Needs Assessors to join our fantastic team. The post holders will be a first point of contact for information, advice and guidance to adult carers. They will undertake statutory assessments and develop support plans to ensure Carers receive all the help they need. You will hold a minimum level 3 qualification in a related field e.g., health and social care, social work etc. and have experience of working with adults in a health or social care context. You will have excellent communication skills along with a good knowledge of the needs of unpaid family Carers. It would be a bonus if you have an interest or skills in supporting carers through digital channels e.g. the development of a Facebook group and/or particular knowledge of caring for somebody experiencing mental ill health & the pathways within mental health services. We offer a very friendly and supportive working environment with great opportunities for flexible working, including some home working for the full time post. We envisage the part-time post will be office based at our office in Mitcham, and will focus on our frontline information and advice service. This post could work well as a school hour post, but would not be term time only. However, although we offer no promises, we would welcome discussion at interview regarding any other flexible working ideas you may have for either post. Access to Employee Assistance scheme is provided. Carers Support Merton, as an employer, is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This includes a commitment to robust recruitment, selection and induction procedures. The successful candidate will be subject to an enhanced DBS check.