You will support mining charities in CISWO’s Wales region, covering Wales and some limited coalfield areas in south west England, with the provision of guidance regarding sustainability and business planning, funding, and good governance and to protect CISWO’s interests.

Responsibilities include promoting CISWO’s support offer, undertaking site visits to miners’ welfare charities, meeting with local charity officers, support mining charities to identify funding opportunities and develop funding proposals, develop local partnership working with other voluntary sector organisations, tiers of local government and local communities.  You will also represent the organisation with external parties including welfare charities, councils and local authorities as required, promote the organisations work with welfare charities through a range of marketing activities and ensure that CISWO’s interests and responsibilities in partner charities are retained and fulfilled.

You will be educated to degree level or equivalent, have experience of community development and / or business development, have experience of identifying and applying for funding on a national, regional, or local level, have proven experience of working in the charity sector with a good understanding of governance requirements and the challenges facing the sector and a good understanding of business planning and budgets.

You need to be self-motivated with excellent personal organisation and time management skills, have good judgement and logical decision making ability, excellent IT skills using a wide range of IT packages including databases, excellent communications skills and experience of building positive relationships with a wide range of stakeholders.  You will also need the ability to take initiative with a practical ‘hands on’ approach, the ability to resolve problems in a proactive, practical and positive approach.  You will need a full driving license and access to a vehicle.

Experience of designing and delivering training and a knowledge and understanding of the issues facing former mineworkers and mining communities would be desirable.

Please note that remote working is not available for this role and applicants should be based in the region.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

A core element of our Future of Advice strategic framework is to advance equity, diversity and inclusion (EDI) across our service. This role sits within the EDI Team, which provides strategic leadership and expertise on the delivery of Citizens Advice EDI goals, across the organisation. The team aims to secure​ an equitable and inclusive service for all clients, staff and volunteers.

The EDI team has three key business priorities for 2021/22
1) Improving the accessibility and inclusivity of our services
2) Addressing workforce equality disparities and advancing inclusion
3) Continuing to build EDI capabilities service wide

In this role, you will lead a high profile, strategically important programme of work to achieve greater diversity within our workforce and create an equitable and inclusive working environment service wide. You will be expected to contribute to our thinking and challenge the organisation to address equity disparities by working with our workforce, and helping everyone play their part in transforming the way we advance EDI in the organisation. You will be someone who takes a social justice approach to advancing EDI within workplace practices.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

Closing date: 29/09/2021

Interview date: TBC

This vacancy closes at 23.59 on the closing date.

Summary

We are seeking a National Director to lead our charitable mission in Wales and support the Wales team to drive improvements in diabetes care. This is a senior role to support and guide the team, contribute to the wider leadership of the organisation and drive improvements in diabetes care has arisen following retirement of the last postholder. The role sits within the operations directorate and forms part of our operations leadership team. The person will also contribute to the type 1 and tech steering group within our new strategic outcomes framework.

Interviews: TBC

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As national director you will be responsible for leading and guiding the Wales team as they work to improve the lives of people living with diabetes. You will be required to work in partnership with key stakeholders such as the Department of Health & social Services, Public Health Wales, the lead diabetes clinician and People living with diabetes to raise awareness of the diabetes crisis and foster improvements in diabetes care and prevention. In addition you will be required to understand our priority strategic outcomes and how these can be delivered within the Welsh context.

Ideal Candidate

The ideal candidate will have experience of senior leadership roles. You should be able to demonstrate evidence of strong strategic thinking and be able to show how you have influenced and brought about change at a high level previously. You will have experience of building productive relationships and a proven record of leading high performing teams. Experience of stakeholder management at a senior level is essential and you should have a passion for driving improvements in care with a clear knowledge of the Welsh healthcare system.

Based in any UK Office (Belfast, Cardiff, Edinburgh, London or Manchester)

The job of a Save the Children’s UK Head of Engineering is influential and exciting.

• Would you like the opportunity to have a real impact in shaping the future of our IT Development strategy?
• Are you a passionate with exceptional technical leadership skills?
• Do you have a proven track record in leading talented cross-functional IT engineering teams?
• Are you motivated by our vision of creating a world where every child doesn’t just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children’s unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

Reporting to the Chief Information Officer, the Head of Engineering will be responsible for leading the engineering effort to ensure effective development, enhancement and use of business intelligence, CRM and digital platforms.

The Head of Engineering role is critical to the successful delivery of technology solutions to support our goal of providing better programming for children, better engagement with supporters, and more effective internal management.

The role holder will work as a strategic partner to ensure that our organisational outcomes for technical solutions and our IT development strategy are well defined and understood. They will rigorously challenge and question both organisational requirements and proposed solutions and technology choices as necessary.

As we enter a critical period in our technology transformation journey, this role offers a true opportunity to make their mark and influence how Save the Children UK uses technology in the next 5 years.

As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. The role holder will also support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.

Main Accountabilities

The Head of Engineering will be responsible for ensuring the effective development, enhancement and use of business intelligence, CRM and digital platforms. Key duties will focus on:

Strategy

• Drive the vision, design and implementation of an effective platform strategy. Make this a strong and collaborative contribution to the Technical Design Authority function of the CIO

• Play a lead role in the development of SCUK’s Data and Analytics strategy

• Lead and manage the execution and evolution of platforms (data, BI and digital), software and application development (adobe systems - experience manager, target and analytics)

Leadership

• Work alongside our Head of Service Delivery, Head of Business Architecture and Analysis, and Head of PMO to form a coherent leadership team for our Technology Department

• Lead a team of 20+ cross functional development and test staff, contractors and vendors

• Provide technical expertise guidance and direction to solution design and delivery

• Setting an overall strategy and workplan for the team, and ensuring optimal deployment of resources to meet requirements

• Ensuring the implementation of agile processes wherever appropriate and in all cases support engineers to participate in the methods chosen by projects

• Drive positive, proactive engagement with the wider organisation, bringing engineering into the solution design and analysis activities, and driving “can do” “yes if…” behaviours

Quality systems and methods

• Lead engineering techniques including DevOps / release management

• Set coding standards
• Own QA and testing methods, systems and environments

Other

• Manage the development, documentation and enforcement of architecture and design standards and guidelines.  Ensure that Save the Children has a complete, comprehensive and high-quality set of documents for its systems

• Keep abreast of new technologies and champion the use of data analytics and digital technologies in Save the Children’s work. Technical evangelist in areas such as data, BI, .NET, digital platforms (AEM, ACM etc.)

• Work effectively with colleagues across the Save the Children movement to ensure stronger alignment of systems within a coherent overall architecture

• Capability of becoming part of the broader iNGO tech community and keen to explore and contribute in order to share best practise and new opportunities

Person Profile

Essential Technical Skills Required

• Proven track record in a similar role leading talented cross-functional engineering teams

• Solid and demonstrable experience in most of data, BI, .NET, digital platforms (CMS, email campaign, personalisation)

• Experience of agile delivery process

• Understanding of testing methods relating to delivery of platforms and associated applications and software

• Good understanding of how quality data and information can be used to make day to day business decisions

• Previous experience in two or more of the following: 

• Experience of data virtualisation platforms e.g. Tibco, Denodo etc.
• Experience of automation and/or CI/CD
• Experience of DataOps
• Experience of data mining, machine learning, visualisation
• Integration of online and offline data in a digital world
• Enterprise architecture experience

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.