Job Description: Operations Director

Reporting to: Chief Executive

Base: Milton Keynes (with some travel nationwide)

Job Type: Permanent (FT or PT for the right candidate)

Salary: £52,000 to £56,000 per annum (FTE)

The National Energy Foundation

The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988. We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings.

Role Summary

The Operations Director will oversee organisational operations in accord with the strategy and business plans agreed by the Chief Executive and Trustee Board, to ensure overall organisational goals and objectives are met. This is very much a ‘hands on’ multi-disciplinary role, as such the Operations Director will oversee key centralised business support functions, as well as some operational activity. We’re looking for an individual who has the ability to design, deliver and manage successful business functions, from concept to detailed design; someone who has the drive and personality to personally embed these practices into daily operational practice.

NB: NEF is currently exploring a merger with another organisation which would result in a ‘group’ structure. This role is advertised in that context and would therefore be focused on providing operational support across the ‘group’.

Key Responsibilities

• Lead internal operational employees to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard; provide overall senior leadership for the Milton Keynes location for teams who may or may not be in your reporting line.
• Contribute to the development of NEF’s charitable strategy and lead development in all organisational operations to ensure that the company achieves its short and long-term objectives.
• Develop and implement all necessary policies and procedures to facilitate management oversight, adherence to our Quality Management Systems and to ensure that all internal operations achieve their business objectives.
• Develop and maintain project reporting and compliance analysis for all operational areas.
• Alongside the Chief Executive, develop and control all operational budgets to ensure that the company has the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength of the company.
• Develop and maintain all necessary systems and procedures to ensure that NEF’s operations comply with Charity Commission guidance and legal requirements.
• Develop and lead a comprehensive business support function through mostly outsourced delivery; including HR, IT and some in-house functions including quality and audit.
• Regularly review operational delivery and business support to ensure they meet required standards, for new and existing contracts. Recommend changes where necessary.
• Maintain an effective working relationship with all other areas of the business to ensure that there is effective co-ordination of all activities in support of overall charitable objectives.
• Act as the NEF’s main adviser on all issues relating to operational functions and latest developments to ensure that the Company maintains its competitive position.

Person Specification

• A degree or equivalent and relevant professional qualifications is desirable.
• Extensive experience in operations leadership at a senior level.
• Experience of the sustainability sector would be desirable, particularly in energy or built environment  related sectors.
• A solid grasp of delivering effective business support functions, including HR and IT.
• Excellent inter-personal and negotiating skills.
• Excellent attention to detail.
• Highly organized, with good time management skills.
• Self-motivated and adaptable.
• Strong analytical and problem-solving capabilities.
• High levels of emotional intelligence and stability in challenging situations.
• An engaging, thoughtful and inspirational leader.
• Experience of operating at Board level would be advantageous.

Please apply with your CV and Cover Letter outlining why you feel you would excel in this role by 10th July 2020.

Operations Director - Learning Disabilities

Are you an innovative and effective Senior Operational Leader in the Health or Social Care Sector with a proven record of making a positive contribution to the lives of people with a learning disability and/or autism? If so we want to hear from you!

Operations Director Responsibilities:

• Support the delivery of effective and efficient personalised services for people with a learning disability or autism.
• Involve the people we support and their families in developing and shaping new and existing services using the principles of co-production.
• Ensure that people we support and their families are treated with respect, dignity and equality.
• Act as the appointing officer up to and including Head of Operations level.
• Be responsible for Disciplinary and Appeal hearings for staff up to and including Director and Head of Operations level.

Operations Director Requirements:

• Demonstrate strong and visible leadership to ensure their day-to-day delivery reflects the common value base of the organisation
• Effectively manage and develop Heads of Operations and Area Managers, ensuring all quality and compliance standards are met
• Drive forward commercial plans for growth and development
• Develop productive relationships with all stakeholders including people supported by their organisation and their families
• Have substantial operations and commercial acumen
• Have regulatory sector knowledge and experience within Social Care for England and Wales
• Develop opportunities for collaborative and partnership working and in particular with other providers including housing providers
• Understand the changing commissioning landscape and make recommendations for their role to the Trustees

About the company 

Our client was established in 1966 by the parents of a child with a learning disability. Their values and DNA are as important today as they were to their founders.

For further information please download the recruitment pack attached to this advertisement on their website.

Location: North with national travel, including to their Central Head Office in Milton Keynes

Hours: Full Time, Permanent

Salary: Competitive

Closing date: Monday 20 July 2020 at 12 noon

First stage interview dates will take place week commencing 27 July 2020 (based on current Government advice this may be by Zoom)

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Therefore they work with successful candidates to complete appropriate checks prior to joining.

NO AGENCIES, THANK YOU. Our client is not responsible for any introduction fees related to unsolicited CVs.

You may have experience of the following: Operations Director, Operations Manager, Adult Services, Social Worker, Social Work, Social Care, Care Manager, Service Delivery Manager, Social Care, Customer Service, Healthcare, Social Care Manager, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 93325

We are looking for an engaging, passionate and experienced finance professional to join our organisation as our Finance Manager. The post holder will form part of our charity's Senior Leadership team, and organisation that has 13,000 members, who all study at the University of Northampton. Our Finance Manager is responsible for ensuring that wthe charity delivers value for money for its members, is transparent in its operations, and supports effective decision making across the organisation. 

JOB DESCRIPTION

• To produce annual financial statements for the limited company, consolidated accounts for the charitable group, and to arrange for their audit, filing and distribution.
• To prepare and submit corporation tax and VAT returns as required, taking specialist advice as necessary.
• To assist the CEO in production of strategy documents and associated forecasts, annual budgets and forecast revisions and other forecasts or analyses of performance as required for both internal and external use
• To supervise the maintenance of appropriate accounting records and ensure timely production of management information for the charity and limited company in a format and frequency directed by their trustees/directors
• To assist in the development of policies and procedures for the charity and limited company, including, but not limited to, those affecting risk management and financial controls
• To make recommendations on the finance policies owned by the respective boards, including, but not limited to Reserves Policy and Investment Policy.
• To supervise the payroll and ensure that payments and returns to the HMRC are completed as required, including monthly RTI. To ensure that all pension requirements are fulfilled in a timely manner
• To be the ‘keeper’ of personnel records. Such records to be kept in a confidential manner and in line with relevant Data Protection Laws and internal Data Policy.
• To act as Company Secretary for the trading company.
• To ensure that relevant financial returns are provided to all external bodies (HMRC, Charities Commission, Companies House etc.) in a timely manner
• To line-manage the Finance Team and undertake all related tasks (appraisals; staff development etc.)
• To complete action for, and provide relevant information to the Operational Finance Committee.
• Take a lead on the development of new financial systems and controls across the organisation if required.

General Ledger

• Manage the Sage Finance system
• Preparation of monthly management accounts
• Preparing and posting of general ledger journals
• Ensuring fixed asset additions are processed in accordance with policy
• Processing of general ledger payments and receipts
• Complete monthly bank reconciliations
• Monthly management account adjustments and reconciliation to control accounts
• Routine control accounts checks

Purchase Ledger

• Reviewing purchase invoices for correct cost, account and VAT coding, checking to budgets checking invoice, checking to budget and ensuring authorised as per the financial signing limits
• Liaison with budget managers, staff and external suppliers to resolve queries in relation to payments
• Assisting when required with payment runs
• Monitoring outstanding creditors & investigating credit balances
• Preparing and posting of journals
• Reconciling purchase ledger accounts to supplier statements
• Credit card reconciliations
• Ensuring internal and external finance procedures are followed
• Run purchase ledger reports from Exchequer as required
• Advising Finance Manager on Accounts Payable issues

Sales Ledger and Credit control

• Assisting with the processing of Daily Banking Sheets, detailing income from commercial venues and Union clubs & societies
• Enter sundry bank receipts, including income collected via web (MSL and Union Cloud systems) such as club and society membership fees, card receipts, interest and other income
• Raise sales invoices e.g. for sponsorship and event income
• Completion of sales ledger and customer account reconciliations
• Update sales ledger customer account and cashbook as and when income is received
• Liaise with customers regarding any queries sales invoices
• Monitor aged debtors and actively manage the recovery of debt, liaising with budget holders and customers, and keeping a record of communications
• Run sales ledger reports from Exchequer as required
• Advising Finance Manager on Sales Ledger and credit control issues

Clubs and Societies

• Process journals as requested, including allocation of Union grants to individual clubs and societies;
• Facilitate regular reporting for clubs and societies
• Be the main point of contact for clubs and society budget holders, including assisting in resolving any queries.

PERSON SPECIFICATION

Essential

• Eduacated to degree level
• AAT Qualified Accountant
• 3 years post qualification experience
• Accounts preparation (statutory & management accounts)
• Payroll and Pension auto enrolment experience
• VAT (as applicable to charities)
• Corporation Tax (as applicable to charities and their subsidiaries)
• Understanding of the specific financial needs of the charity/not-for-profit sector (including SORP; fund accounting etc.)
• Experience of implementing systems and control procedures
• Advanced spreadsheet skills;
• Competent in use of standard office packages (spreadsheet; word processing; database; presentation software) and accounting software
• Experience of staff management
• Able to communicate financial information to non-financial colleagues at all levels

Desirable

• Charity accounting qualification
• 5 years post qualification experience, with experience in commercial or charity sector

2020, the start of a new decade in which we want to do more and better, together – doubling our impact by 2025.

To achieve this we are investing in creating an exciting and new Fundraising and Donor Engagement team to provide stewardship to an ambitious Business Development strategy.

We are looking for two inspirational, energetic and committed individuals to pioneer and take us forward on this exciting journey.  The fundraising and donor engagement function will be broad, interfacing with all One YMCA’s services across family support, housing, gyms, youth, community hubs and nurseries.

We envisage that no one person will have the full breadth of experience we are asking for in the attached job description but we do ask our people to have a desire to learn and teach others what you know.  We are looking for people with an excellent track record in fundraising strategies including;

Donor relations and engagement (communities, individuals and groups),
Digital Fundraising,
Bid writing for funds from grant making trusts,
Corporate partnerships and sponsorship,
Individual giving and event fundraising,
Cause-related funding appeals/campaigns
Direct marketing and
Fundraising through storytelling

The final areas of responsibility will be shared depending on the skills and expertise of successful applicants.  You will have the opportunity to evolve as an individual and develop your skills into new areas of fundraising and donor engagement as we progress and establish the service.

You will receive full support in achieving your own, and our, ambitions for this role from an inspirational and visionary executive and senior management team.  We are a Charity with a deep-rooted desire to succeed in doubling our impact and we are not afraid to take risks along the way to meet the unprecedented demands on our service users.  If you want to be a part of our exciting mission, or find out further information about the role, get in touch today!

To apply for this exciting opportunity, please send us your CV clearly headlining your fundraising achievements, and a letter of application no longer than 2 sides of A4 addressing the essential and desirable criteria in the person specification.

Closing date: 09.00 6 July 2020

Right to Succeed brings the community together to transform outcomes for children because we believe every child deserves the right to succeed, no matter where they live.

Right to Succeed is a fast-growing charity making the transition from start-up to a sustainable, impactful organisation. It was founded in March 2015, and takes a collective approach to creating positive change for children, working to generate place-based change in the most left behind communities nationally. Everyone who works with and for our charity is dedicated to trying to solve the challenges and overcoming the barriers, bringing together local and national partners to overcome the barriers that are preventing children living in poverty doing well at school and beyond.

Chair

Travel to London, the North West and other parts of UK

Unremunerated

At this exciting time, as we are continuing to grow and scale our work, we are looking for an ambitious and highly credible senior leader who will bring significant strategic leadership, ideally within a fast-growing organisation, and enjoys an ambassadorial role including with key members of the Government.

You will bring experience of serving on boards, with the ability to lead a high performing board and support new Trustees. You will bring personal gravitas and offer strong networking capabilities to benefit the work of the organisation. Most importantly, you will be committed to delivering meaningful outcomes for disadvantaged children.

For more information about the organisation and this critical opportunity, and to find out how to apply, please find the appointment brief below.

Right to Succeed is committed to achieve greater diversity in its board, and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

For an informal discussion about this role, please contact Lottie Wihl or Camille Revuelta at Prospectus via email at Lottie Wihl or Camille Revuelta.

Deadline for applications: Sunday 19 July

Interviews with Prospectus: w/c 27 July & w/c 3 August

Final Panel with Right to Succeed: w/c 7 September