Home Start Derby Senior Co-ordinator

NJC Scale point 18 – 21 £24,982 - £26,511 per annum (pro rata) 25 hours per week (flexible working available).

Permanent Contract

Home Start Derby is a registered charity supporting families with young children. We believe every child in our community deserves the best start in life.

The role

We are looking for a senior co-ordinator to work as part of a small team based across Derby and parts of Derbyshire. Responsibilities include assessing families and young children’s needs and matching them to volunteers. Supervising, training & supporting volunteers. Liaising with referrers and delivering input to young children and families through scheduled group work and home visiting. As the senior coordinator you will also have a role in caseload management and take a lead on our South Derbyshire operation. A driving license and the willingness to make regular travel for work is a necessity.

The candidate

We want to hear from you if you have parenting experience and an understanding of family’s needs and children’s early years’ development. A sound knowledge of safeguarding practise, ability to work under own initiative, able to motivate others and confident IT skills are expected.

Home Start Derby positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality.  

This post is subject to an enhanced CRB check and Social Care checks.

HR OFFICER, HUMAN RESOURCES, NOTTINGHAM, PERMANENT, FULL TIME FRWK12 £24,907 - £27,347 FTE

37HPW

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs.

The HR team is looking for a proactive and customer-focused HR Officer to support service delivery through advice, guidance and support to managers, employees and stakeholders on a variety of matters, including employee relations and contractual issues. Successfully delivery of this role supports the business needs and charitable objectives of the organisation.

The successful applicant will hold a case load, support change management, be involved in training, recruitment and policy work. This is a fast-paced role with a range of responsibilities that support Framework’s values of Respect, Respond and Empower.

Applicants should have significant experience of working in a HR team providing HR advice and support to line managers and ideally be CIPD level 3 qualified. Applicants must be able to work under pressure, prioritising a varying workload obtained from a number of different sources along with multi-tasking a number of projects/pieces of work to meet deadlines and to completion.

This is a new position that will be key to maintaining the excellent HR offer to services in the future.

Previous applicants should not apply.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

As Advocacy Service Manager, you will oversee, inform and create a service delivery strategy that contributes to the effectiveness of the service and is contract compliant. 

You will lead on the service delivery of the One advocacy contract, a statutory provision within Citizens Advice Mid Mercia (CAMM). 

You will provide a robust, reliable, professional, consistent and boundaried service to adults within Derby City, with a small team of direct reports; staff and volunteers alike:

• IMCA
• RPPR (DoLS)
• IMHA
• Care Act
• NHS complaints
• Specialist (non-statutory advocacy).

Planning and development

• Have safeguarding is at the forefront of all practice within the One advocacy team
• Advise Dep. CEO/SMT on staffing and service delivery issues
• Co-ordinate activities, procedures and systems to promote common policies and/or practices within the appropriate service delivery area
• Implement IT and other resource strategies within CAMM guidelines
• Participate in initiatives as appropriate and contribute to the work of partners and stakeholders
• Support the strategic development of CAMM & One advocacy, to ensure its management and services to clients reflect and support the CAMM quality and diversity strategy.

Service delivery

• Record and analyse data to provide reports to Commissioners
• Supervise the work of the team to ensure that standards meet CAMM and funders contractual requirements
• Ensure service delivery and adequate cover from available staff
• Monitor, report and feedback the quality of advocacy support provided
• Maintain and develop standards of service delivery
• Research, identify and respond to advocacy needs, in particular the needs of identified vulnerable client demographics
• Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control
• Assist and advise the relevant managers on compliance with CAMM and external funders
• Provide performance reports on a monthly basis to the Dep. CEO.

Financial management

• Contribute to decisions on allocation of resources
• Oversee the team budget for expenses and training
• Responsibility for spot purchase contracts, invoices and payments.

Staff management

• Ensure all team members are aware of, and able to effectively report and disclose safeguarding concerns
• Ability to delegate as appropriate
• Attend regular meetings of the management team
• Schedule, attend and document regular team meetings
• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best, ensuring CORE values are adhered to at all times
• Ensure the effective performance management and development of staff through weekly supervision sessions, the appraisal process and learning and development, incl. the disciplinary and capability processes and reflective practice
• Able to prioritise own caseload, and that of individual team members
• Plan and allocate work, monitor achievement of deadlines and support staff as appropriate
• Ensure that the service area is adequately staffed and resourced
• In accordance with CAMM and service procedures, assist the SMT in implementing employment policies and procedures
• Encourage good teamwork and lines of communication between all members of staff
• Ensure recruitment, induction and training of new staff as appropriate.

Administration

• Oversee and monitor effective and efficient administrative systems
• Monitor an effective health and safety policy with regard to staff, equipment and premises within statutory requirements
• Maintain complaints procedures in accordance with CAMM guidelines.

Learning and development

• Undertake mentoring, coaching and effective development of staff and volunteers by checking competences, case reviews, file audits and shadowing
• Identify and implement own learning and development needs
• Maintain the service area's learning and development plan
• Identify knowledge gaps within the team and source external training
• Record all individual and team training attended, for Commissioners reports
• Identify the learning and development needs of staff through support and supervision and contribute towards CAMM’s learning and development plan.

Person specification

• The ability to commit to, and work within, the aims, principles and policies of CAMM and one advocacy
• Proven ability to manage people including the ability to recruit, develop and motivate staff and volunteers
• Able to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to monitor and maintain casework systems and procedures
• Proven ability of monitoring and maintaining service delivery against agreed targets
• Ability to communicate effectively, verbally and in writing
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing
• Ability to ensure best use of IT systems and packages in the provision of advice services
• Ability to monitor and analyse statistics and to check accuracy of calculations
• Ability to work with a variety of organisations and to earn and maintain the trust of those people
• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area, with constant interruptions
• Ability to manage a budget and contribute to decisions on the allocation of resources
• Ability to plan and manage projects
• Commitment to continuing professional development (CPD)
• Adhere to CAMM CORE values at all times.

Reports to: Deputy CEO/SMT

Interviews will be held when suitable candidates apply.

This vacancy will close when a suitable candidate has been found.

An application form and guidance can be downloaded from our website or this advertisement.

All completed applications should be sent to the email address at the end of the application form.

COVID-19 considerations:
Covid-19 measures in place in all office locations.

Vacancy Reference Number:

ISUPC/ISU/UK-R2

Position title:

International Support Unit (ISU) Programme Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 25th September 2020

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [25th September 2020].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. The Head Office based in Nottingham and a fundraising team based in Whitechapel, London; occasional travel between the two locations will be expected. Muslim Hands UK is seeking an enthusiastic and passionate individual to direct our Programme through an exciting period of growth and change as we have ambitious plans to grow our income in this area by 2020.

The ISU – Programmes Coordinator will be responsible for:

Job Specifics

1. Strategy, Planning and Financial Management:

• Deliver the ‘Muslim Hand’s Programme Strategy 2018-2020’ by supporting international offices to ensure the delivery of programmes is in line with the organisation’s strategic aims.
• Plan and review the progress of programme strategy and financial management at regular intervals (monthly, quarterly and annually).
• Ensure all international offices are working in-line with the programme strategy to achieve the organisations agreed long-term goals.
• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
• With international offices help develop an effective models and tools to enable planning and writing of programme proposals which comply with the Muslim Hand’s programme guidelines and standards.

2. Support to Senior Management:

• Support international country office senior management in producing programme strategic plans, budgets and new policies for the future of Muslim Hands.
• Support International Offices in presenting programmatic feedback and financial reports to CEO, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
• Advise international country office senior management on the future projects and the viability of obtaining funds to support project initiatives.
• Work with international country office senior management and ensure Muslim Hands programme policies and practices are in line in with the programme standards and local regulations. 

3. Programme Management:

• Provide direction to the international country offices programmes team with guidance and support to ensure the effectiveness and positive impact of the programmes implemented, including resources, feedback and additional training when required. 
• Collaborate with overseas partners to ensure their strategies are in-line with international country offices programme strategy, and share decision making for maximum benefit to programmes.
• Assist international offices in developing a reporting mechanism to be utilised by the programmes team which includes monitoring, programme delivery and financial reporting.
• Provide support to ensure that country offices effectively use the Muslim Hands software suite (Programme System 3, Qalam, Alpha or any application approved by senior management) for managing budgets, monitoring and coordination of programmes across the organisation.
• Assist international country offices to ensure overseas partners are working in line with partnership’ policies which meet the organisational strategic aims.
• Review and assist the development of partner organizations by providing training, resources and feedback.
• Assist in Developing and implementing a clear communication structure between programme and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
• Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
• To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).

4. Humanitarian Response:

• Assist international offices in Developing and implementing a strategy to deliver rapid emergency responses during any disasters and human crisis.
• Support Emergency team in identifying relevant stakeholders for the Emergency Program (UN, NGOs, donor agencies, private sector)
• During emergencies, actively encourage the partners to increased collaboration with agencies, UN Institutions, Donors, Trusts, Foundations, Campaigners and Standardization Organisations.

5. Programme Monitoring, Evaluation and Learning (MEAL):

• Assist in developing a regular process of monitoring and data collection of all Muslim Hand programmes.
• Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programmes.
• Ensure after adequate assessment made by MEAL recommendations are implemented to improve delivery of programs. 
• Share recommendations based upon MEAL with all Muslim Hands donors and stakeholders.

6. Staff Management:

• Ensure International office’s Programme staff are trained and follow all policies and procedures.
• Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
• Ensure effective management of team’s time keeping and attendance though tools provided ie Clock-rite and E-days as an example.

7. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Qualification and Experience

· Minimum degree level qualification

· At least 2 years’ experience of working in a similar role

· Experience in a nonprofit organization is desirable

Essential Skills

· Exceptional strategic thinking and problem-solving skills, with the ability to lead the program reporting and analysis required to support strategic decision making.

· Ability to effectively communicate complex information (both written and verbal), articulate trade-offs, and distil information into clear recommendations for a range of decision-makers.

· Ability to maintain strict confidentiality in her/his work, exercising excellent judgment and discretion at all times.

· Accomplished at working in an environment that is demanding and fast-paced, where there are sometimes competing needs and limited resources

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Able to travel internationally frequently to partner offices in Canada, France, USA and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 25th September 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 2 roles available: 1 based in West Midlands and 1 in East Midlands with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

Hospice Hope, a North West Leicestershire based Charity has an exciting, new opportunity for an ambitious, experienced manager to lead our Charity through its next stage of development.

Heading up a team of seven part time staff and a large team of 70+ volunteers, you will be responsible for the introduction of new services to deal with the impact of the COVID-19 outbreak on our “guest” group, a rebranding and name change to “Bright Hope in North West Leicestershire” and a planned move in 2022 to a new building purpose built for the Charity.

The post holder will be a self-motivated individual who is able to be flexible and decisive in response to the changing service environment. This role is key to the continued growth of the Charity and will be essential to the continued and increased support to our guests/clients in the future. The role is pivotal in increasing referrals into the service, developing existing and new relationships within the community and raising the profile of our organisation.

For further information, including the job description, person specification and how to apply, please go to our website, where details can be found in the 'latest news' section on our homepage.

 

(part time voluntary role)

Can you help us change lives?

We are looking for volunteers to join our board of trustees to help lead the charity and support the management team in developing our services and securing the vital resources we need to meet demand.

We seek four enthusiastic individuals who can spare a few hours a month alongside any existing role or commitments to make our board up to 15 people. Our aim is for a diverse board who represent our population and all those that use our services. No specific skills or experience required, but ideally applicants will live, study or work in or nearby the areas we service.  

Our board comes from many different backgrounds. What they all share is a passion for representing the local community and the diversity of clients who benefit from our free and impartial advice.

This is an unpaid role but all reasonable expenses are reimbursed. A role as trustee can provide you with a great deal of experience and satisfaction, the opportunity to develop your skills, and utilise any expertise and knowledge to benefit the local community.

“I really believe in the work we do as trustees - supporting and overseeing an organisation that truly makes a difference to local people's lives.” Linda, trustee

Who we are.

Citizens Advice is a network of 300 local independent charities, and Derbyshire Districts (covering residents of Amber Valley, Derbyshire Dales, Erewash and High Peak) is a well funded and high performing member with over 150 staff and volunteers.

Last year our advice helped people in crisis stay in work, prevented families being evicted from their homes, helped thousands of people tackle crippling debt and enabled people to access the welfare rights they are entitled to. In addition, we provide free advice on everything from neighbour disputes to consumer rights.

We know just how important our services are for local people, and this has never been more evident than now as we all strive to cope with the impact of the coronavirus (COVID-19) pandemic.

We would love to hear from you.

We welcome local applicants from any background who want to help us make a difference. If you have recent experience with fundraising, communications, HR or ICT we are particularly keen to hear from you.

Closing date for applications:  9am, Monday 2 November 2020

Interviews will be held:  Monday 9 November 2020 via Zoom

Who we are:

You can be forgiven if you’ve never heard of us before. We think we’re pretty unique here at the Coal Authority where we are making a better future for people and the environment in mining areas.

We’re a great bunch of people to work with. We all have a united passion and desire to live and breathe our values. We are inclusive, trusted and progressive in everything that we do.

With a genuine commitment to flexible working, we believe that work life balance is incredibly important. There are a number of benefits that you’ll access being a part of our inclusive team including flexi time, 27.5 days holiday (with an additional 6 days flexi time), civil service pension scheme, gym membership contribution, and professional membership.

About the role:

As Research Manager you’ll help connect the organisation to what’s happening externally to inform strategy and engagement.

You’ll undertake and manage research into activities taking place across a wide range of our stakeholders and support work with ministers, elected mayors, MPs, MSPs, MSs, chief executives and directors.

You’ll work closely with colleagues to understand our current relationships and ensure information is recorded and managed effectively.

As Research Manager you’ll also work with us to develop and manage a small and productive team.

This role will be working from home initially, after which time there’s flexibility to work from home for part of the week.  

About you:

With experience in undertaking research, analysing results and providing recommendations to others you’ll bring new insights from the external environment to help us create a better future from our mining past.

You’ll have an eye for detail and the ability to work at pace to deliver real results for the communities we serve.

A positive team worker who works well with others, you’ll naturally have an interest in people and helping them to develop – so even if you’ve not managed a small team before we’d like to hear from you. We’ll work with you to take that first step and give you access to a range of learning and development opportunities.

Working at the Coal Authority:

Equality, Diversity and Inclusion:

The Coal Authority is committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people with the required skills and experience, from different backgrounds, cultures, ethnicities and beliefs.  Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive. We offer a guaranteed interview for candidates with disabilities who meet the basic selection criteria.

If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the HR team.

Other essential information

Schedule:

Application closing date: Thursday 29th October 2020

The Coal Authority is currently following all required social distancing practices during our recruitment process.

Application outcome:

Only candidates invited to interview will be contacted. If you have not heard anything within 2 weeks of the closing date, please consider your application unsuccessful.

Security:

Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.