Chief operating officer jobs in leeds

Location: Remote working within the UK. We will also consider applicants from other BV operational hubs, provided that the candidate has strong knowledge and experience of UK GDPR and data protection legislation.

Contract status & duration: Permanent, Full Time 

Start date: As soon as possible

Application closing date: 1 December 2025

Salary Band: C1

Remuneration: £42,705 - £50,863 gross per annum (UK national band); £46,896 - £53,653 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste)

Reports to: Chief Executive Officer and Chair of the Board of Trustees 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

This role is for a Data Protection Officer (DPO) to ensure Blue Ventures meets its obligations under the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018. Reporting to the Chief Executive Officer/Chair of the Board of Trustees, the statutory DPO will monitor compliance and data practices internally to ensure the organisation and its functions comply with the applicable requirements under the GDPR/DPA 2018. The DPO will be responsible for staff training, data protection impact assessments, and internal audits. The DPO will also serve as the primary contact for supervisory authorities and individuals whose data is processed by the organisation.

You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.

In this role, you will work closely with the Legal, Compliance, Public Policy, and Information Security functions to develop and monitor policies and standards applicable to the business in compliance with the GDPR/DPA 2018 and other regional legislation in countries BV operates in.

EFAM

For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.

Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.

The Role

The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.

This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.

You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.

Key Responsibilities

Finance and Reporting

• Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.

• Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.

• Prepare and submit Gift Aid claims to HMRC.

• Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.

• Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.

• Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.

Operations and Administration

• Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.

• Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.

• Coordinate logistics for meetings, events, and annual project visits in Morocco.

• Support the Managing Director with scheduling, documentation, and general administrative follow-up.

• Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.

Donor and Partner Relations

• Act as a first point of contact for donors, supporter schools, hotels and individuals.

• Process and acknowledge donations, issue receipts and maintain accurate donor records.

• Proactively follow up with existing and potential supporters, helping to build and maintain relationships.

• Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.

Governance and Oversight

• Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.

• Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.

• Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.

Person Specification

Essential

• Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.

• Excellent organisational skills and attention to detail.

• Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.

• Strong written and verbal communication skills.

• Able to work independently and take initiative, with good judgement about when to seek input.

• Comfortable managing multiple priorities and adapting to a varied workload.

• Interest in education, international development or girls’ empowerment.

Organisation: Education For All Morocco (EFA Morocco)

Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24/32 hrs per week
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)

About the Foundation

We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place. 

About the Programme

The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber . 

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.

You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.

This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.

The Benefits 

• Salary of £48,240 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found on the Lloyds Bank Foundation website. 

About You

You are passionate about supporting small and local charities and have a strong understanding of the challenges they face. 

You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.

You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.

To be considered for this role, you will need:

• Strong knowledge of the voluntary sector, particularly small and local charities.
• Experience supporting organisations through capacity-building or development work.
• Excellent interpersonal and facilitation skills, both in-person and virtually.
• Strong communication and critical thinking skills.
• Confidence using CRM systems and digital tools.
• A commitment to equity, diversity, inclusion, and social justice.

Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.

So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter. 

• The deadline for applications is Sunday 7th December at 23:30. 
• Interviews with shortlisted candidates will be held online on Thursday 18th December.

About the Role

As Interim Finance Manager, you’ll oversee day-to-day finance operations, maintain robust financial systems, and ensure statutory obligations are met working with our Finance Director and CFG staff. You’ll prepare management accounts, support budgeting processes, and manage year-end audits in collaboration with our internal team and external auditors.

What You’ll Do  

• Ensuring the smooth running of day-to-day finance operations.

• Maintaining accurate financial records and systems.

• Preparing of management and year-end accounts.

• Liaison with auditors on detailed queries for the 2025/26 year-end audit.

• Facilitating effective communication between the finance team and wider organisation.

• Contributing to the development of financial processes and controls.

Bookkeeping and financial operations

• Manage the finance inbox daily, ensuring timely responses.

• Upload purchase invoices received via email to Iplicit (our finance system) and add to bulk payment run once approved by budget holders; follow up on outstanding approvals.

• Add approved staff expenses to the payment run in Iplicit.

• Post invoices from external portals (e.g. JustGiving, Click Travel, Worldpay) into SAP (our CRM).

• Upload payment runs and customer refunds to the bank, sending associated reports to the FD for authorisation.

• Ensure Iplicit is up to date with bank postings.

• Prepare monthly bank and other balance sheet reconciliations as part of management accounts pack.

• Prepare payroll reports as required (payroll is outsourced) and credit card transactions for posting into Iplicit.

• Produce ad hoc financial reports as requested by the CFG team.

• Prepare and submit quarterly VAT returns (these are automatically prepared in Iplicit).

Management accounts, budgeting and year-end

• Prepare monthly management accounts and transaction listings for each budget holder within a tight deadline.

• Maintain monthly deferred income schedules and other balance sheet reconciliations.

• Prepare year-end financial reports and supporting schedules.

• Complete the audited accounts reports for our two entities, liaising with auditors and CFG team as required.

• Respond to auditor queries and provide requested documentation.

• Update and circulate budget templates to budget holders during planning; consolidate returned templates.

What We’re Looking For

• Proven experience in finance management.
• Strong knowledge of book-keeping, VAT, and compliance.
• Familiarity with finance systems (Iplicit and SAP desirable, training is available).
• Excellent organisational and communication skills.
• Ability to work collaboratively and meet deadlines in a fast-paced environment.

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV and answer the three screening questions. The deadline for applications is 09.30 on Thursday 27 November, and shortlisting will take place that week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing week closures 
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF
• Enhanced sick pay, as well as enhanced parental and adoption leave policies 
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

This is an interim role and we are looking for someone to start as soon as possible.

Farms for City Children offers children and young people a week in the heart of the British countryside staying on one of our farms, where they are immersed in the natural world of food, farming, and country life.  During their stay, they participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens, caring for livestock and looking after the land, and a variety of tasks designed to build greater connection with the natural world.

We are looking for a Head of Finance to join our friendly team.

About the Role

The Head of Finance forms part of our Senior Leadership Team and leads the financial management of our charity. This is the most senior finance role in the organisation, responsible for ensuring robust financial oversight, compliance, and governance. The role also encompasses broader corporate responsibilities, including supporting the Board, strengthening governance frameworks, and overseeing data protection and information governance.

For full details about the role, please see the Job Description and Job Information Pack.

What we Offer

In return you will receive a salary circa £55k per annum (pro rata) and a range of benefits, which include:

· 25 days annual leave plus 8 bank holidays (pro rata)

· 6% employer contribution to NEST pension scheme

· Employee Assistance Programme

How to Apply

To apply, please download and fill out our application form that is located at the bottom of the page. Once completed, click on the Apply button, fill in your details and upload the application form. You may also wish to fill out and upload our equal opportunities monitoring form. 

We are reviewing applications on a rolling basis starting from 9th December 2025; as such we reserve the right to close this advert early due to the volume of applications.

Please note that first interviews will be held online, second interviews will be held in person.

We are unable to accept just cover letters and CVs.

NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

Chief Executive Officer

We’re looking for an experienced and inspiring leader, with significant experience at senior executive level, to become the new Chief Executive (CEO).

Are you a strategic thinker who can accelerate the charity's impact and deliver on its mission while navigating the evolving policy backdrop?

If you are a natural leader who will continue to build on the strength of our high performing team, then we would love to hear from you!

Position: Chief Executive (CEO)

Location: remote and will require you to have a safe and secure space to work from home. There will be frequent travel within Britain, including overnight stays.

Hours:  37.5 per week

Contract: Permanent

Salary: £74,624 per annum

Benefits Include:  25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays (in lieu of public holidays). Flexible approach to hours of work. Pension contribution of 3%, one-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices, monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

Closing Date: 9am Wednesday 10th December 2025.  We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

Online interviews will be held on Monday, 5th January 2026.

In-person interviews will be held in London on Monday, 12th January 2026.

All shortlisted candidates will be contacted by Wednesday 17th December 2025. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion.

Job offers will be subject to two satisfactory references and proof of right to work in the UK.

About the Role

Reporting to the board, the CEO holds key relationships with the board of trustees and 18 employees, exerting an influential and expert thought-leadership presence with key partners across the environmental sector from NGOs and practitioners to policy makers. You will be confident and proactive in engaging with new and existing major donors and funders.

Key areas of responsibility include:

• Strategic Leadership
• Operations
• Human Resources
• Finance and Fundraising
• Governance
• Policy

About You

You will thrive in environments that are dynamic, fast-paced, collegiate and ambitious, and be able to demonstrate experience of inspiring and motivating internal and external teams through periods of growth and change

We are looking for a leader who has energy, passion and commitment for the role, a person aligned with the charity’s values and inspired by its values, mission and vision.

You will have experience of:

• Working at senior executive level, preferably having run an organisation before as Executive Director, Chief Executive or equivalent, in the charity, conservation or environmental sectors.
• Working collaboratively and effectively with teams and boards of trustees.
• Identifying, cultivating and maintaining productive relationships with a range of stakeholders and partners, from government bodies to community organisations to potential and existing donors.
• Developing, implementing, monitoring and evaluating strategic and operational plans.
• Proven ability to inspire, lead and motivate teams to achieve strategic goals, fostering a strong culture of collaboration.
• Building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.

To apply please upload a 2pp CV and 1pp covering letter explaining your interest and suitability for the role. Please note, we can only accept candidates with the right to work in the UK.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage.  We provide practical solutions to help people co-exist with beavers. We influence legislation that rebuilds ecosystems and strengthens our resilience in this ecological and climate crisis.

Our small charity is run by a small but committed team with a diverse skill set and extensive experience in beaver ecology and restoration. Across Scotland, England and Wales, our decentralised structure keeps us close to the communities we support and ensures the work we do is effective and sustainable.

We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics.

You may have experience in roles including CEO, Chief Exec, Chief Executive Officer, COO, CFO, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive Officer, Managing Director, Head of.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Product Manager – HOSTHub Lead  

Reports to: Operations Director (Head of Delivery)  
Contract: 0.6  
Location: Remote (UK or International (GMT +3/-3)  

Role Purpose  

As Product Manager  HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.  

HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.  

Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.  

This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.  

Core Responsibilities  

1. Product Vision and Strategy  

Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.  

Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.  

Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.  

Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.  

Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.  

2. User Journey and Experience Design  

Lead on designing the end-to-end user experience for hosted partners, funders, and staff.  

Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.  

Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.  

Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.  

Reporting cadence: Quarterly user feedback and UX improvement report.  

3. Development Oversight  

Oversee product design and development process, in coordination with the development team.  

Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.   

Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.  

Reporting cadence: Bi-weekly sprint updates; monthly development report.  

4. Data, Systems, and Integration  

Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.  

Integrate Data and Impact measurement needs into the Product Roadmap prioritisation  

Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.  

Maintain robust documentation of system architecture and data flows.  

Reporting cadence: Monthly systems performance and data accuracy review.  

5. Security, Compliance, and Risk  

Lead on platform security and data protection in collaboration with the Legal Lead.  

Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.  

Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.  

Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.  

Reporting cadence: Quarterly security and compliance review.  

6. Cross-Team Collaboration and Capacity Building  

Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.  

Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.  

Create and maintain onboarding resources, FAQs, and user guides.  

Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.  

Reporting cadence: Quarterly internal training and adoption report.  

7. Continuous Improvement and Innovation  

Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.  

Evaluate and test new features, integrations, and user needs to maintain product relevance.  

Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.  

Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.  

Reporting cadence: Annual product review and roadmap refresh.  

Key Relationships  

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.  
External: Developers, technical service providers, hosted partners, funders, and contractors.  

Performance Indicators  

HOSTHub roadmap milestones delivered on time and within scope.  

90%+ user satisfaction in feedback surveys.  

All major integrations operational and maintained.  

Demonstrated improvements in efficiency and automation across service areas.  

100% compliance with digital security and privacy standards.  

Required Experience  

5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.  

Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.  

Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.  

Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.  

Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.  

Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).  

Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).  

Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.  

Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.  

Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.  

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

International Finance Manager  

Reports to: Finance Director 
Contract: Part-time 

Role Purpose 

As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time. 

You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes. 

Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact. 

Core Responsibilities 

1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking) 

• Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure. 

• Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub). 

• Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables. 

• Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies. 

• Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders. 
  Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director. 

2. Financial Oversight and Reporting 

• Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance. 

• Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets. 

• Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles. 

• Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability. 

• Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards. 
  Reporting cadence: Monthly reconciliation and quarterly financial performance report. 

3. Due Diligence and Compliance 

• Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks. 

• Review and verify partner documentation, including governance, financial statements, and risk assessments. 

• Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions. 

• Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients. 
  Reporting cadence: Monthly compliance report; real-time escalation of risks. 

4. Project Hosting Grant Management 

• Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting. 

• Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports. 

• Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking. 

• Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements. 
  Reporting cadence: Monthly hosted partner grant activity and variance report. 

5. Hosted Grantmaking Grant Management 

• Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds. 

• Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees. 

• Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative. 

• Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub. 
  Reporting cadence: Monthly hosted grantmaking fund performance review. 

6. Collaboration with Partnerships and Delivery Teams 

• Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams. 

• Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting. 

• Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams. 

• Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners. 
  Reporting cadence: Monthly Delivery Circle coordination meeting. 

7. Process, Systems, and Continuous Improvement 

• Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure. 

• Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden. 

• Identify bottlenecks, recommend process improvements, and support implementation across teams. 
  Reporting cadence: Quarterly systems and improvement review. 

8. Risk Management and Audit Support 

• Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns. 

• Support external and internal audits, providing complete and accurate grant documentation. 

• Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times. 
  Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal. 

Key Relationships 

Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead. 
External: Funders, hosted partners, hosted grantees, and auditors. 

Performance Indicators 

• 100% compliance with funder and grant reporting deadlines. 

• 100% of grants processed with complete due diligence and documentation. 

• Zero unresolved financial discrepancies in grant records at month-end. 

• All funder and hosted partner reporting delivered on time and to standard. 

• Continuous improvement in efficiency and accuracy of grant management workflows. 

• Positive feedback from funders and hosted partners on financial clarity and service quality. 

Qualifications/Experience 

• Internationally recognised finance qualification. 

• Ideally use of Sage but not essential. 

• Experience of the not for profit sector. 

• Experience managing Grants advantageous. 

Friendship, an NGO based in Bangladesh, is a social purpose organisation of over 8,000 people, giving direct services to more than 7.5 million of the poorest people annually. It has delivered over 24 million healthcare services and 8.3 million days’ worth of emergency food support, and gives over 80,000 people daily access to safe drinking water in coastal areas. Friendship was recently awarded the prestigious 2025 Earthshot Prize, founded by HRH Prince William, in the “Fix Our Climate” category.

Friendship International UK was established as a CIO in 2020, having previously been active as a Trust since 2010. Its objectives include the prevention and relief of poverty, the advancement of education as well as the prevention and relief of sickness and the advancement and preservation of health. 

Job overview

Remuneration: day rate £250-350 for 8 hours depending on experience, anticipated 4-5 days per month.

Reporting to: Chair of Trustees, on a day-to-day basis through the Head of Partnership Development who is based in Dhaka, Bangladesh.

Contract: The initial contract is for 6 months with potential extension up to 2 years on meeting key fundraising targets. 

Anticipated start date: January 5th, 2026

Location: Generally working remotely (from home), with occasional in-person meetings, normally in and around the City of London.

Role description

The Fundraising/Partnership Development Officer will

· Manage the development and implementation of Friendship’s fundraising, partnership development, and partnership management activities in the UK

· Build a fundraising strategy that incorporates a range of activities and income streams, together with the Friendship International UK Board

· Develop a concrete action plan and core indicators or targets for fundraising in the UK on quarterly basis, which is to be presented to the Friendship International UK Board.

· Foster relationships with supporters, groups and organisations that fund or have the potential to fund Friendship International UK and be the first point of contact,

· Update the UK section of Friendship’s website with information related to fundraising and other information

· Manage social media platforms with information relating to fundraising activity

· Contribute to the work of the Friendship International UK Board, reporting to the Board and attending meetings as needed

· Maintain coordination with Friendship in Bangladesh for the development and finalization of documents, budgets, reports, etc. for submitting to existing and potential donors and partners.

Person specification

Essential

· Have good experience working with CSR funds, grant-making trusts, institutional funders based in the UK, and foundations and high net worth individuals.

· Demonstrate initiative and positive ROI in generating funds.

· Be able to follow up fundraising opportunities independently.

· Be able to follow up, finalize, and submit donor required narrative and financial reports, in close collaboration with the team in Bangladesh.

· Be friendly and personable and able to build strong working relationships with a range of people, including the team in Bangladesh.

· Be reliable, organised and efficient, capable of multi-tasking and reacting to changing priorities.

· Have good communication and writing skills.

· Be located within commuting distance of the City of London; willing and able to travel for occasional meetings and events.

Desirable/Useful

· Experience working with website administration

· Experience in producing social media content 

· Experience in the income generation / development sector.

· Experience in the charity sector.

· Experience in running crowdfunding campaign online targeting UK market.

Application process

Application deadline: 9.00 am on Tuesday, November 25th, 2025.

Interviews: either Tuesday December 2nd or Thursday, December 4th (by video link).  A subsequent interview will be held in person in the City of London).

To apply: Please upload your CV and covering letter as pdf files (max. two A4 pages each). In the covering letter, please describe why you would like to work with us as our Fundraising Officer and how you meet each of the qualities listed in the Person Specification in the attached document.

About the role

You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops. 

You will need some storage space available for Charity materials.

If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.

You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.

There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.

The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results. 

Who we need?

You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.

A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.

Responsible to: People Services Manager
Location: Home-based, occasional travel may be required.
Grade & Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution
Duration: Permanent established role
Hours: Full time (37 hours per week)

Job Purpose:

The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.

Main responsibilities:

• People administration and record keeping
• Always ensure fully compliant employee records, updating as required.
• Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.
• Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible.
• Maintain and explain annual leave, providing reports as necessary for line managers.
• Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.
• Support the CEO Office and People Services Manager with the annual pay review administration.
• Continuously improve data management processes to enable clear and accurate reporting.
• Support Finance and Payroll with audit requests, meeting reporting deadlines.

Recruitment and selection, onboarding, and induction

• Manage the sourcing and advertising of new roles, once approved for recruitment.
• Support the procurement and management of external recruitment partners and internal assessment panels
• Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.
• Ensure that any reasonable adjustments requested during recruitment are implemented appropriately.
• Support hiring managers with induction and onboarding.
• Support BC induction programmes, providing information and presenting on People Services topics.
• Support on VISA and immigration and DBS checking as required.
• Run the Buddy Scheme for BC.

HR Information and Data Management and Reporting

• Maintain accurate employee data within the HRIS (Breathe), record and update.
• Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)
• Provide people data for funding bids as required.
• Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.
• Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.

Learning and development

• Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.
• Review and improve content for People Services training materials.
• Maintain and report on records relating to compliance / mandatory training.
• Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.
• Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.

• Employee relations, engagement, and wellbeing.
  
• Update and format organisational policies under the guidance of the People Services Manager.
• Support with the implementation of the annual staff survey.
• Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.
• Support on the administration of benefits schemes (e.g. cycle to work scheme).
• Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.
• Know when to escalate confidential situations to protect individuals and BC.
• Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.
• Commission Occupational Health reports as required.
• Provide first-line advice to managers on day-to-day people queries, such as sickness absence.

Project work

Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.
Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.

General:

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.
• Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.
• Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.

Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Monday, 1 December 2025 at 23:59.
Interviews will be held on either Tuesday 16th or Wednesday 17th December 2025.

As our People Services Officer, you’ll help make Butterfly Conservation a great place to work by delivering efficient, friendly, and accurate People Services support across every stage of the employee journey. From recruitment and onboarding to data management and wellbeing initiatives, you’ll play a vital role in supporting our people so they can focus on saving butterflies, moths, and the natural environment.

We’re looking for an experienced, super organised, enthusiastic, process-driven, and compassionate team player who enjoys helping others and improving how things work. You’ll bring strong attention to detail, great communication skills, and a passion for supporting people and our conservation mission.

REF-225 092

Brief role description:

Reporting to the Chief Executive Officer, this role is responsible for what happens in our parks and open spaces on Saturday and Sunday mornings, for the community of volunteers who make this happen and for how we support participants and event teams with their requests and queries.

This role oversees all aspects of delivering and supporting parkrun events across the world, collaborating with global colleagues to ensure that parkrun events continue to be delivered in line with our principles of simple, scalable, sustainable and our promise that they will be free, for everyone, forever. 

This role will also have oversight of the effective delivery of our volunteer strategy and will ensure that our volunteer community and ambassador networks global continue to grow, diversify and thrive.

Also overseeing the Support team who manage event risk assessments and respond to range queries, the successful candidate will be responsive to the learnings from the Support team and translate them into new policy or practice.

Finally, as a member of the SLT this role will help shape and deliver parkrun’s global strategy, championing event delivery and leading cross functional projects. 

Main responsibilities:

• Sets overall global strategy for event delivery, ensuring that parkrun events are not only safe and accessible, but the barriers to event delivery are minimised and the parkrun event delivery model remains simple, scalable, and sustainable.  This includes:

  • Working with the divisional event delivery leads to ensure best practice is developed, balancing local context and global direction

  • Ensuring that divisional event delivery teams are appropriately recording, classifying, actioning, and monitoring event-related incidents

  • Responsibility for operational of the critical incident line, staff and volunteer rostering and training

  • Monitoring critical medical incidents and maximising the safety of participants through proactively reviewing practices and policies

  • Responsibility for creating and maintaining global event delivery guidance, policies and procedures, as well as ensuring that guidance is shared appropriately and that event team adherence is monitored.

• Working with the Global Volunteering Lead to: 

  • To oversee the implementation of parkrun’s global volunteering strategy, and to ensure that volunteering is valued, celebrated and supported as a form of participation

  • Provide internal thought leadership to drive the delivery of a cohesive approach and voice for volunteering activities across our global organisation 

  • Drive forward effective digital and in-person volunteer engagement and high quality support, training and development

  • Oversee volunteer associated policies and procedures

  • Engage with external stakeholders in the volunteering space to ensure parkrun offers best practice in volunteer engagement.

• Working with the Global Head of Support to:

  • Develop and execute a comprehensive support strategy that enhances our relationship with our community

  • Oversee the event risk assessment process

  • Continuously assess and enhance support processes to meet evolving needs of the parkrun community

  • Collaborate across the organisation to ensure seamless integration of support services into the overall parkrun ecosystem

  • Monitor performance metrics and identify areas for improvement.

Desirable Experience:

• Track record of setting an operational strategy, aligning teams to organisational goals and delivering measurable results

• Skilled in leading and motivating international teams remotely, with a strong appreciation for cultural diversity and inclusive collaboration

• Working in an organisation with a strong volunteering ethos and experience of volunteer management 

• Managing delivery of community events at scale

• Experience of customer service or support desk models and delivery, incident management and complaints 

• Leveraging technology to find efficiencies in operational processes

• Demonstrated strength in influencing and uniting others around shared goals, fostering collaboration and commitment across teams and cultures without direct line management

• A deep understanding of parkrun’s operating model.

Relevant skills and behaviours:

• A purpose-driven leader who aligns with parkrun values

• Strong and effective relationship builder and communicator - able to collaborate with our communities and colleagues across the globe

• Forward thinking and willing to lean into big challenges - balancing the global growth of parkrun with the resulting pressure on the operating model

• Able to embed an innovation as usual mindset and find efficiencies in the event delivery model without losing impact

• A creative thinking who is prepared to explore new initiative and event formats as we continue to scale

• A natural collaborator who can work effectively across teams including with Safeguarding, People and Culture, Health & Inclusion,  Digital and Commercial

• A considered yet decisive individual who is authentic yet inspiring and can see the detail and the big picture.

Expectations of a line managers at parkrun:

• Will have regular 1:1s with direct reports. 

• Will set objectives for direct reports / team. 

• Will provide regular feedback and developmental guidance. 

• Will plan teams’ workload and availability.

• Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required. 

• Will cascade messages to the team as appropriate. 

• Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.

• Will deliver any disciplinary sanctions in line with our policies and processes. 

• Will provide support for team members and promote health and wellbeing at work.