At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an experienced CRM, Data & Impact Manager to lead the development of our Salesforce CRM, strengthen how we use data across the organisation and help us demonstrate the impact of our work.
This is an exciting opportunity for someone who enjoys improving systems, solving problems and turning data into meaningful insight. As the organisation's lead for Salesforce, you'll play a central role in ensuring our CRM supports colleagues across delivery, partnerships, and engagement.
You'll take ownership of the day-to-day administration, development and continuous improvement of Salesforce, helping colleagues get the very best from the system while identifying opportunities to improve processes, reduce manual administration and strengthen organisational reporting. Whilst specialist external support is available for larger developments, you'll be confident leading routine system improvements, troubleshooting issues and implementing practical CRM solutions independently.
Alongside leading our CRM, you'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used to support better decisions, stronger programmes and greater organisational learning.
We're looking for someone who enjoys working collaboratively, building relationships and helping others embrace better ways of working. You'll be equally comfortable discussing system improvements with colleagues, analysing data to identify trends and opportunities, and translating technical information into practical solutions that make a real difference.
This is a role for someone who wants to combine technical expertise with social purpose. If you enjoy making systems work better and want your work to contribute to improving outcomes for young Londoners, we'd love to hear from you.
What you'll bring
You'll have experience leading and improving a CRM system (Salesforce), fixing bugs and issues, developing reporting and dashboards, improving data quality and supporting colleagues to make better use of systems and information. Most importantly, you'll enjoy solving problems, working collaboratively and continuously improving how an organisation uses CRM and data to achieve its mission.
We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.
SELECTION PROCESS
Deadline for applications: Monday, 27 July 2026 (midday)
Shortlisting: Tuesday 28th July 2026 onwards (we will contact candidates by latest Thursday 30th July if they are successful to next stage)
Interview: Wednesday 05th August (in-person is our preference)
We recognise that people have different working styles, strengths and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered.
Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position.
Registered Charity 
11 - 20
Thank you!
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.
Main responsibilities
Procurement Strategy & Leadership
- Develop and implement a procurement and commercial strategy aligned with organisational goals and funding requirements.
- Lead procurement planning across research programmes, operations, and corporate services.
- Act as a subject matter expert on public procurement policy and best practice.
- Drive continuous improvement in procurement processes, systems, and capability.
Tendering and Contract Management
- Oversee end-to-end procurement processes including tendering, evaluation, and contract award.
- Ensure compliance with UK public procurement regulations (e.g., Procurement Act and associated guidance).
- Draft, review, and negotiate complex contracts, including research, clinical, and grant-related agreements.
- Manage contract lifecycle including performance monitoring, renewals, and extensions.
Commercial Governance & Compliance
- Establish and maintain procurement policies, procedures, and governance frameworks.
- Ensure all procurement activities meet audit, transparency, and reporting requirements for public funding.
- Identify and mitigate commercial risks across supplier engagements.
- Support internal and external audit processes.
Supplier & Stakeholder Management
- Build and maintain strategic supplier relationships, ensuring high performance and innovation.
- Collaborate with internal stakeholders (research teams, finance, legal) to understand needs and deliver value-driven procurement solutions.
- Work with external stakeholders including funders, partners and strategic advisors to develop optimum outcomes
- Provide commercial advice and guidance to senior leadership and project teams.
- Promote sustainable and ethical sourcing practices.
Financial & Value Management
- Deliver value for money through effective sourcing and negotiation strategies.
- Monitor procurement spend and identify cost-saving or efficiency opportunities.
- Contribute to budgeting, forecasting, and financial planning processes.
- Ensure funding is used appropriately, ethically and in line with public funding requirements.
Knowledge, skills and experience
Essential
- Professional qualification in procurement or supply chain e.g., CIPS Level 5 or equivalent
- Degree or comparable experience in business, finance, law, or related field.
- Proven track record of managing complex procurement exercises and contracts.
- Experience in procurement or commercial roles within regulated procurement environments, specifically those classed as a public authority
- Strong understanding of UK public procurement regulations and best practice.
- Commercial acumen with strong negotiation and contract management skills.
- Experience of drafting and reviewing heads of terms and commercial agreements.
- Knowledge of intellectual property (IP) considerations in research contracts.
- Strong experience in supplier and stakeholder management.
- Excellent analytical, financial, and problem-solving abilities.
- Strong communication and influencing skills across all levels of an organisation.
- Ability to manage multiple projects and priorities effectively.
Desirable
- CIPS Level 6 or equivalent
- Membership of a professional body (e.g., MCIPS or FCIPS).
- Experience managing high-value and complex contracts, including collaborative or partnership agreements
- Experience in procurement or commercial roles within charity and/or research sectors
- Detailed understanding of intellectual property (IP) considerations in research contracts.
- Detailed knowledge of the UK Procurement Act (or Public Contracts Regulations 2015 historically) and transitions between them.
- Experience of drafting and reviewing heads of terms and commercial agreements.
- Understanding of subsidy control, state aid, or funding compliance frameworks.
- Ability to analyse procurement data and generate insights using tools such as Excel, Power BI, or similar.
- Experience leading organisational change or transformation programmes in procurement.
- Ability to build procurement capability across a non-procurement stakeholder base.
Dimensions
- This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
- Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
- AHS is a national organisation, and our activities take place across the UK.
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12th July 2026.
Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:
- Gender, including gender reassignment
- Marital or civil partnership status
- Having or not having dependants
- Religion or belief
- Race (including colour, nationality, ethnic or national origins)
- Disability
- Sexual orientation
- Age
We are opposed to all forms of unlawful and unfair discrimination. All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12 July 2026.
Interviews are currently expected to take place on Wednesday 20 and Thursday 21 August 2026.
