Child safeguarding manager jobs in brent, derby
Age UK's Service Delivery Management team acts as the bridge between stakeholders and Digital & Technology (D&T), ensuring service delivery meets operational needs across the organisation. This new and evolving team focuses on maintaining consistent service delivery standards through analysis and assurance of complex performance data.
As a Service Delivery Analyst, you will support the Service Delivery Manager by gathering, analysing, and preparing service management data for D&T service wrappers. These are essential for maintaining consistent service delivery standards across internal teams and external suppliers.
You'll liaise with various teams within D&T and Information Protection & Compliance (IPC), as well as external suppliers, to help ensure operational excellence and customer-focused service delivery.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Presentation = P
Experience
Experience of working as a Service Management practitioner applying ITIL principles to assure service delivery to achieve customer success. A
Service Management data reporting and analysing. A
Working to tight deadlines. A
Experience of working with automated ITSM tools/platforms. A, I
Customer Service Experience, prioritising and manging customer needs. A, I
Presentation skills. I, P
Experience of Service Management Service Design and Transition. I
Skills and Knowledge
Strong communication skills both oral and written, Self-motivated and pro-active, with the ability to remain calm under pressure. A, I
Excellent relationship management and influencing skills. A, I, P
ITSM Tooling (ServiceNow, Hornbill, ManageEngine etc). A, I
Strong analytical and problem-solving skills. A, I, P
Excellent communication skills across a variety of mediums, to all levels of the business. A, I, P
ITIL v4 Foundation. A, I, P
Personal attributes
Analytical with a high degree of attention to detail. A, I
Always looking to improve processes and other operations via CSI. A, I, P
Stakeholder Management. A, I
Ability to focus and prioritise in a high-pressure environment. I, P
Effective collaborator. A, I
Great to haves:
Skills and knowledge
SDI Certification. A
Power Platform. A
ITIL Level 4 – other certifications. A
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
WORKING WITH US
Harris Primary Academy Peckham Park, is a primary academy with nursery provision, where we are proud to celebrate the wide range of backgrounds, abilities, faiths and cultures within our school. Our success lies in our drive to ensure every pupil takes pride in their skills, abilities, and talents and uses these to help them attain the highest possible level of education. Our academy is a member of the Harris Federation, a group of 55 primary and secondary academies in and around London educating some 44,000 young people. The Harris Federation Teaching School Alliance enables us not only to train and develop teachers and leaders in our own academies, but also to do so for other schools. Each academy is led and run by its Principal and other senior leaders: we are deliberately a federation rather than a chain. What unites us is a culture that ensures the children and teenagers in our schools get an excellent education within a happy, caring and supportive environment.
To learn more about working in our academy and what we can offer you, view our academy page via the “why work at” button.
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ABOUT THIS OPPORTUNITY
Do you have experience supporting children with SEN? Harris Primary Academy Peckham Park are seeking to appoint an exceptional, experienced qualified teacher as SENCO.
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MAIN AREAS OF RESPONSIBILITY
The purpose of your role will be:
- To play a key role within the Academy to ensure that all pupils with additional needs make accelerated progress in their learning and achieve to the very best of their ability.
- To directly contribute to pupils’ accelerated progress through high quality sustained teaching of intervention support based upon a detailed knowledge of their specific needs.
- To have high expectations, lead by example, promoting the federation/academy vision, values and aims.
- To be a member of the School Leadership Team (SLT) and contribute to the strategic development and direction of the academy in line with the Academy Improvement Plan.
- To provide leadership and direction in supporting meeting the needs of children with SEND.
- To take a lead role in monitoring and school self-evaluation regarding children with SEND.
- To provide guidance and support to the support staff to achieve and maintain a good quality of provision for pupils with SEND.
- To analyse assessment data from a variety of sources to inform future whole school planning and resourcing.
- To assist the SLT in undertaking delegated professional duties.
WHAT WE ARE LOOKING FOR
The successful candidate will have:
- Qualified Teacher Status
- National Award for SEN Coordination
- Evidence of ongoing professional development; attendance on courses, INSET, action research, personal study etc. with clear impact indicators
- Commitment to continuing professional development as necessary to develop role
- Experience of successful leadership and management within a school
- Proven track record of achieving outstanding pupil progress for teams of children
- Ability to contribute to professional leadership and management of a staff team and contribute to the work of other teams to secure high quality teaching, effective use of resources and improved standards of learning and achievement for all pupils across the school
- Experience of using data and data analysis to drive up standards
- Clear knowledge and experience in all issues relating to the safeguarding of children
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WHAT WE CAN OFFER YOU
Teacher Development
At Harris, we have curated professional development pathways that will guide you towards achieving your career ambitions. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. With a strong network of passionate educators, expert development initiatives and a multitude of opportunities for career progression, your journey with Harris could be the most rewarding one yet.
We offer a wide range of high quality teacher professional development programmes via the Harris Institute of Teaching and Leadership.
Flexible Working
We are committed to fostering a positive and supportive working environment for our staff, recognising that achieving a balance between professional and personal responsibilities is essential. We understand that each individual’s circumstances are unique, which is why we offer flexible working options that can be adapted to meet the needs of both the academy and our employees.
Benefits
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance (usually £2,000 for Inner London and £1,500 for Outer London), a Performance and Loyalty Bonus, Teachers Pension Scheme, a Wellbeing Cash Plan, Employee Assistance Programme, and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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APPLYING FOR THIS POSITION
Thank you for your interest in this position. If you would like to discuss this opportunity, or to request a visit, please email the academy via the Why work page on harriscareers.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be help you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Independent Chair of the Diocesan Safeguarding Panel
We are seeking an experienced safeguarding professional to become the Independent Chair of the Diocesan Safeguarding Panel (DSP) in the Diocese. This is a pivotal, high-profile role, responsible for providing strategic leadership and independent scrutiny to the diocese’s safeguarding arrangements.
Position: Independent Chair of the Diocesan Safeguarding Panel
Salary: £500 per day (anticipated maximum of 10 – 15 days per year)
Location: Combination of remote working and some site visits to Church House Oxford, Langford Locks, Kidlington, Oxford, OX5 1GF
Contract: Fixed term – 3 years, with potential for renewal
Closing Date: Sunday 14 September 2025 at midnight
Interview Date: Friday 3 October, OX5 1GF
About the Role
The Diocese is seeking to appoint a new independent Chair to this important group, which oversees safeguarding policy, procedures, and practice across the Diocese. The Chair will lead a multi-agency panel that meets four times a year, with members also contributing to other time-limited safeguarding initiatives.
Working closely with the Diocesan Safeguarding Adviser and senior diocesan leaders, the Chair will set the agenda for safeguarding accountability, oversee strategic risks, and offer advice that shapes diocesan safeguarding culture.
About You
You will bring extensive, current, or recent experience in safeguarding children, young people, and adults, ideally within a Church or wider faith-based context. You will have a strong track record of chairing complex, multi-agency safeguarding discussions or strategic forums, demonstrating sound judgment and the ability to navigate sensitive issues with authority and care.
Your deep commitment to the safety and well-being of children and vulnerable adults will be evident through your work. You will also be highly knowledgeable about safeguarding legislation, statutory guidance, and best practice, with the ability to apply this effectively in both strategic oversight and advisory roles.
Strong communication, strategic thinking, and interpersonal skills are essential, as is the ability to provide independent challenge and support within a governance setting.
You will be sympathetic to the values of the Christian faith but not hold any current formal role in the Diocese.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
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Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
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Merchandising awareness and making sure you are keeping up to date with trends and competition.
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Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
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Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
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Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
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Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
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In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
The client requests no contact from agencies or media sales.
ABOUT LUMOS
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Senior Advisor, PPLE is a key role responsible for successfully delivering Lumos’ strategy on safe and meaningful engagement of children, young people, families and caregivers. Considering the cross-cutting nature of participation, the post-holder will work across teams to ensure PPLE is mainstreamed throughout the organisation, strengthening Lumos’ internal capacity and approaches to meaningful participation. They will ensure that Lumos programmes demonstrate innovative and transferrable approaches to participation, and that people with lived experience are meaningfully involved in national, regional and global advocacy and campaigning, as well as within Lumos’ internal governance.
The Senior Advisor will oversee implementation of Lumos’ newly-developed PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points in Lumos’s four country offices, and other key colleagues. They will supervise and guide the work of PPLE across country teams and Lumos’s central function to develop and deliver high-quality and effective projects that achieve the objectives of the PPLE strategy.
The post holder will also work with Global Advocacy, Communications and Fundraising colleagues and country teams to ensure that people with lived experience are well represented in national, regional and global campaigns and initiatives that inform child rights and care reform policy and programming. They will identify and cultivate relationships with relevant stakeholders in the care and related sectors, including with existing national, regional and global networks of care-experienced children and young people, to strengthen partnerships and collaboration around PPLE. The post holder will work hand-in-hand with safeguarding colleagues, acting as the Designated Safeguarding Lead (DSL) for the PPLE workstream, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with data protection protocols. The Senior PPLE Advisor will contribute to fundraising, participating in proposal development, reporting to donors and other related activities.
KEY OBJECTIVES
- Provide technical leadership on PPLE and oversee the implementation of Lumos’ new PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points, key staff including in Lumos country offices and external partners including participatory networks and associations.
- Strengthen Lumos’ internal capacity and approaches to meaningful participation of children, youth, parents and caregivers
- Ensure that participation of children, young people, parents and caregivers is embedded as a cross-cutting priority throughout the organisation’s projects and programmes
- Develop an annual strategic plan for PPLE for 2026 and ensure PPLE is included and aligned across the plans, strategies, and projects of other Programmes teams
- Provide supervision, coordination and capacity-building to the PPLE team, which comprises PPLE Focal Points across Lumos’ four country offices, including setting and implementing objectives, deliverables and KPIs that will motivate the team and achieve ambitious results, and monitor and track progress
- Ensure coordination and engagement between PPLE Focal Points and organisational leadership
- Lead on the development of country programme PPLE strategies in line with Lumos’ 2024-7 strategy, alongside PPLE Focal Points and programmes teams.
- Manage the PPLE budget to ensure objectives are met, high quality deliverables are achieved, and budgets are utilised effectively; potential of managing future PPLE grants and programmes depending on priorities
- Collaborate with the fundraising and Programme teams to develop all project proposals with the Participation of People with Lived Experience embedded throughout, including direct engagement of People with Lived Experience in drafting proposals when appropriate
- Develop high-quality reports, quarterly, annual, or other for both internal and external audiences, including donors, in collaboration with relevant teams and support positive relationships with stakeholders
- Represent PPLE at a senior level internally and externally, including in meetings, working groups and committees as needed
- Build and nurture relationships with relevant stakeholders in the care reform and other connected sectors, to secure opportunities for the participation and meaningful involvement of people with lived experience
- Oversee training and capacity building of people with lived experience so they can participate in care reform implementation initiatives and in decisions that affect their lives
- Work with advocacy and communications colleagues to ensure that people with lived experience are well represented in regional and global campaigns, events and initiatives that inform child rights and care reform policy and programming. Advocate for and facilitate their inclusion in a meaningful, genuine and non-tokenistic manner
- Co-ordinate the planning and delivery of external and internal participation events and activities, at national, regional or international level, for example Lumos’ participatory groups, working closely with Advocacy, Communications and other relevant teams.
- Promote opportunities for young people to be more actively and meaningfully involved in all areas of Lumos’ work, including organisational governance, in line with Lumos’ strategy 2024-27 and the PPLE Strategy. Lead on the coordination of a Lumos Global Youth Advisory Board in close collaboration with the PPLE Focal Points and other relevant teams.
- Lead the development of training and capacity building to teams across Lumos, including ELT, to promote and enable a mainstreamed approach to PPLE
- Act as Designated Safeguarding Lead (DSL) for the participation function, working closely with safeguarding colleagues and PPLE Focal Points, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with relevant organisational policies, including the Safeguarding Policy and Prevention of Sexual Exploitation and Abuse Policy, and with relevant data protection protocols
MANDATORY SAFEGUARDING OBJECTIVES – GRADE/ROLE BASED – SEE BELOW
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct
Additionall, the Senior Advisor is expected to:
- Ensure the required standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility
- Lead by example in respect to ensuring safeguarding principles and practices are appropriately applied
- Identify and escalate any gaps or improvements necessary for effective safeguarding in conjunction with the Senior Safeguarding Manager and Designated Safeguarding Lead for the area of responsibility
Applicants must have the right to work in the country of application. Please note that feedback will only be provided to candidates who attend an interview.
All applicants are required to apply with a CV and Cover Letter.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 14th September 2025.
To realise every child’s right to a family by transforming care systems around the world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
The Operations Manager will provide oversight across administration, compliance, governance, facilities and HR to ensure the Angelou Centre operates effectively and efficiently. You will ensure that the Centre is safe and welcoming for staff and service users, maintains compliant and efficient operational systems, and deliver key projects on time and to high standards.
This is a key leadership role requiring strong organisational, problem-solving, and people-management skills, with the ability to design and embed systems that strengthen our work and improve our workplace.
Our ideal candidate is someone who:
- Has significant experience in an operations, administration, or HR role. Ideally within the charity sector.
- Has excellent knowledge of HR best practice within the UK, with experience within learning and development.
- Is excited to join The Angelou Centre during a period of growth, working strategically with the Executive Director to strengthen and improve HR practices.
- Demonstrate strong leadership skills to develop and inspire staff teams, embedding a culture of learning, inclusion, and continuous improvement.
- Has lived experience of, or a deep understanding of, the structural inequalities from the perspective of Black and racialised women.
About the Angelou Centre
With over 30 years in service of Black and racialised women and children
The Angelou Centre is a Black-led organisation based in Newcastle. We specialise in supporting Black and racialised women and children at risk of experiencing domestic abuse and other forms of Violence Against Women and Girls (VAWG).
We help women, children and young people recover after experiencing violence, abuse or unfair treatment.
We listen, we understand, and we never judge.
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Candidates must be eligible to work in the UK
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
The Angelou Centre is aware that Black and racialised women are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As Director of Fundraising, you will be a key member of our senior leadership team delivering on the strategic objectives of the charity with responsibility for raising £4m this financial year in voluntary income for the Childhood Trust across trusts & foundations, corporates, major donors and community. Delivering growth year on year to support the ambitious plans of the organisation. Directly managing three ‘Heads Of’ fundraising roles, you will create a new fundraising strategy, steer the fundraising team’s activities, secure funding, and cultivate relationships that fuel our mission.
Benefits to working at the Childhood Trust include:
- Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
- Enhanced Maternity/Paternity Leave
- Flexible working environment
- Hybrid working, with the expectation of ideally two days in our office in Victoria a week
- Part time hours are considered
To read more about the responsibilities in the role, please read the attached Job description.
We are aiming to hold interviews the week beginning the 6th October.
Please submit your CV and Cover letter.
Are you bilingual in French/English and enjoy Senior Operations Management? If so, we are delighted to announce that we are recruting for a Senior Operations Manager role. MannionDaniels seeks a bi-lingual (French/ English) Senior Operations Manager to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries through up to 60 grants.
MannionDaniels have been contracted by Gavi to deliver this new funding mechanism which aims to:
i. Increase vaccination coverage and reduce zero dose and under-immunised children.
ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.
iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.
iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,
v. Help roll out HPV vaccination; and
vi. Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.
The Senior Operations Manager supports the implementation of effective and efficient activities to deliver the Gavi project in accordance with international standards, best practice and donor expectations. The role reports to the Deputy Team Lead- Gavi and is responsible for consistent implementation of systems and procedures. The Senior Operations Manager will be expected to support our culture of continuous improvement.
A strong operational background in international development, including extensive field experience, and excellent project management skills are essential for the role. The Senior Operations Manager will manage a medium sized team and occasional overseas travel may be required.
About Us
Greenhouse Sports is on a mission to change the lives of young people in poverty through the power of sport and mentoring. Too many young people are being left behind. It is not because they lack potential, but because poverty stacks the odds again them. This affects their education, mental health, and their future.
In 2025 we launched our new strategy ‘For Every Future’ which outlined the charity’s bold mission and our ambitious plans to achieve this. To reach every child who needs us the most, we are raising the bar as a fundraising team. We currently generate £4m annually from major donors, trusts, institutions and corporates, plus an impressive array of special events raises an addition £1m per year.
We know there is potential for more, and this role will be critical in making significant growth in corporate income to drive forward our new strategy.
The Role
Corporate partnerships provide a vital source of income at Greenhouse Sports. The priority for the Corporate Partnerships Team is to further grow income, with an ambitious target of £1.1 million in 2025/26 - a 30% increase on the previous year.
The Corporate Development Manager will play a critical role in realising this new income, whilst diversifying the pipeline and strengthening existing relationships through superior cultivation and stewardship.
This is an exciting time to join the Fundraising Team at Greenhouse Sports as we make our new strategy a reality. In this team, you will have unparalleled access to learn and develop key skills from senior leaders. You will also feel empowered and supported to develop innovative, high-impact, sector-leading corporate partnerships.
The Person
The Corporate Development Manager will play a vital role in the continued growth and development of corporate income, with the majority of their time dedicated to sourcing new business.
The key responsibilities of the role include:
- Identifying and qualifying new partnership leads that demonstrate clear value alignment with Greenhouse Sports, building a substantial pipeline that you will own and drive forward.
- Planning, developing and delivering cultivation journeys for strong leads to secure five- and six- figure corporate partnerships.
- Leading on meetings with new business prospects.
- Designing and creating partnership proposals, presentations and/ or pitches for potential new partners.
- Leading on the renewal of existing five- and six- figure partnerships, developing clear stewardship plans that strengthen relationships and maximise opportunities for growth.
- Working collaboratively with internal teams across the organisation.
- Excelling at use of our CRM (Beacon) and ensuring it’s kept up-to-date.
Are you experienced in securing new corporate income?
Are you passionate, bold, gritty and pro-active?
Do you have the ambition to get out there, spread the word about Greenhouse Sports and raise critical funds to ensure we can reach those young people who need us the most?
Then this role is for you.
A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London.
Application Deadline: Friday 19 September at 17:00hrs. All applications will be reviewed on a rolling basis.
Please ensure you have provided both your CV and Cover Letter to support your application.
Please note that interviews will take place on Friday 26 September in person.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
Reporting to the Finance Manager, the Finance Assistant will assist all aspects of the finance function. This role will include purchase ledger, processing expenses, processing credit card transactions, managing purchase orders, cash book entries and general administration duties. In addition to this, you will support the Finance Team, maintaining an efficient and accurate finance function within The Children’s Trust.
This role is not open to sponsorship.
Duties and Responsibilities
- Expenses processing and payments
- Credit card processing and reconciliation
- Assisting with the Purchase Ledger Function (Holiday cover only)
- Reconciling supplier statements
- Assist Fundraising Finance Lead with Fundraising daily banking and processing (Two days per week and holiday cover)
- Raising Fundraising invoices
- Monitoring the accounts inbox and supporting suppliers with any queries (Holiday cover only)
- Responding to queries and requests from other staff members within the organisation
- Cash book postings onto finance system
- Month-end journals
- Manage the paper filing
- Answering the telephone
- General bookkeeping and administrative duties
- Manage and monitor capex spend (monthly)
- Manage and maintain PO accrual and Invoice approvals
- Petty cash
- Assist in preparing year end accounts and with help, deal with auditor queries
- Help cover other areas of the finance team especially during busy periods
- Restrictions will apply on annual leave over year end and audit periods annually
Management of self and others
- Develop and maintain strong relationships with key internal stakeholders including all budget holders.
Education
- AAT part-qualified
Experience
- Experience in an office role ideally within accounts
- Microsoft Office skills
- Experience of working within a non-profit setting
Skills & Knowledge
- Well organised, prioritising and working within key deadlines in a fast-paced environment.
- Ability to work thoroughly, methodically with an excellent attention to detail.
- Work collaboratively with other members of the team as well as key stakeholders across the group.
- Have the natural ability and enjoy building and maintaining strong working relationships.
- Excel within a team environment as well being able to work autonomously when required.
- Proactive in looking for ways to improve processes and have the initiative to put them forward and where possible into practice.
- Intermediate Excel skills
- Competent writing and reporting skills
- Previous experience of accounting software packages
- Actively seek ways to enhance knowledge and improve performance.
- An understanding of the voluntary sector
Personal Qualities
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Your role
Supervise the delivery of Eikon’s volunteer mentoring services to children and young people in allocated schools across Surrey. Supervise a team of Volunteer Mentors ensuring parity of our offer in Schools to Children and Young People. Ensuring the highest standards of case work, effective practice and safeguarding are maintained. Providing regular review and assessment of caseloads, with guidance on how to progress provided to the team of Volunteer Mentors.
Responsibilities
· Plan, resource and oversee the delivery of the volunteer mentoring programme, to ensure that the service is offered to young people at the right time and that young people are at the heart of the programme.
· Develop and maintain key relationships within schools in Surrey to deliver the volunteer mentoring programme.
· To identify trends and gaps in provision, then work with Service Delivery Manager on ways to improve our Volunteer Mentoring service
· Supervise a team of volunteer mentors in line with Eikon's policies
· Induct, train and develop volunteer mentors, ensuring a high-quality service with safe and effective practice is delivered in accordance with all other best practice guidelines
· Work in collaboration with the Designated Safeguarding Manager and Service Delivery Manager to ensure all volunteers are competent to supervise safeguarding issues
· Support volunteer mentors with all safeguarding issues and liaise with the Designated Safeguarding Manager and Service Delivery Manager where appropriate.
· Understand and act when safeguarding issues need to be escalated, always following safeguarding and child protection procedures
· Support volunteer mentors to ensure accurate recording of all individual engagements, ensuring supervisory review of notes, follow up action where appropriate and feedback provided as necessary
· Support volunteer mentors in ensuring outcomes and impact are agreed, reviewed and recorded for mentees using the Eikon Impact Measurement tool
· Ensure case management is undertaken to a high quality, including ensuring systematic case note review processes are followed, providing evidence of change and celebrating progress with CYP
· Ensure all data and information is uploaded onto all relevant databases
· Provide accurate and timely mentoring programme data reports, for internal management
· Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
· Always apply safeguarding and child protection procedures
· Work as part of a team and attend team meetings, training events and participate fully in 1:1 sessions and clinical supervision if required
· Work co-operatively and under the management of The Eikon Charity staff
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources linked to service delivery
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
Children & Young People’s Practitioners – Children’s Home (Full-Time & Part-Time)
Hours: Full-Time (36 hours pw - shift work including weekends) & Part-Time (24 Hrs pw - fixed shifts, working days TBC)
Salary: £27,400 to £29,000 (pro-rata) pa + benefits
Location: London, Zone 2 - Lambeth SW8
Women only – Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010
Do you want to make a real difference to the lives of young women in care aged 13-17?
At Young Futures, we provide a safe, nurturing, and empowering home for young women aged 13–17. Many of the young people we support have experienced trauma, loss, and instability. Our role is to offer care that is unconditional, trauma-informed, and compassionate – building trust, promoting healing, and inspiring hope for the future.
We are passionate about learning and development – for staff as much as for young people. Shortly after probation, we’ll enrol you on a Diploma qualification and provide the support, time, and financial incentives you need to succeed.
We’re looking for women with:
- Experience of supporting young people in settings such as residential care, mentoring, teaching, or youth work.
- Warmth, kindness, humour, and the ability to build safe and trusting relationships.
- Strong values and a genuine commitment to equality and inclusion.
- Confidence to recognise and respond appropriately to risk and safeguarding concerns.
- Resilience, reflection, and ambition for professional growth.
About the role
As a Children & Young People’s Practitioner, you will:
- Support young women’s health, education, and day-to-day living needs.
- Lead on a specialist strand of work, such as promoting sports, culture, or the arts.
- Be part of a dedicated team that places love, kindness, and authenticity at the heart of everything we do.
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
We offer:
- Competitive sector salaries
- Staff well-being initiatives that promote selfcare and underpin reflective practice
- A pension
- A generous training budget
- Paid work-related travel
Timescales:
Applications submissions: ASAP and before 5pm Friday 19th September
Interviews 1st Round online on Teams from Monday 15th September
Start date: October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Investing in our People
We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.
For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.
Diversity, Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
County Lines Support and Rescue Service
County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.
Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.
Job Description
- To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing.
- To promote and embed Catch22’s vision and values in local service delivery
- To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy.
- Weekly review of service data to identify any risks to service delivery, and outcome performance and put in place corrective actions.
- To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.
- To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22 and Commissioner policies.
- Carry out regular case file audits as per the Audit Policy and Procedure and implement any service improvement or process change as a result of audit outcomes.
- To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.
- Be responsible for the allocation of referrals and ensure caseload management structures are in place including specialist female and mental health caseloads to maximise impact for young people.
- To ensure that the diverse needs and aspirations of all groups of service users are considered in service delivery and to enable all service users to fulfil their potential.
- To carry out such other relevant duties as may be required and as are commensurate with the nature and level of this post.
- When necessary, hold a small case load of high-risk clients ensuring appropriate support is given to young people according to their need who are referred by means of effective assessment and support planning.
- Provide consultation, information and where required, training and presentations, to other professionals, family and young people from a range of settings.
- Work alongside and ensure effective relationships with Children and Families services and other local agencies and treatment providers
- Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Attend relevant meetings or delegate to the most appropriate caseworker to ensure Catch22’s service is fully integrated with other services.
- Work with service delivery partners to identify other professionals, statutory and non-statutory stakeholders to include in service training offer to improve awareness and impact of support for women and girls.
- To ensure meaningful participation and active co-production with service users and stakeholders.
- To promote services at local and national level, taking every opportunity to advertise positively the work of Catch22.
- Maintain and update professional knowledge and competencies ensuring that you and staff you manage are up-to date on all relevant Catch22 policies and procedures and are working in line with local and governmental frameworks such as Public Health England, Safeguarding etc. ensuring these are implemented in the service
- To manage your time and activities safely and effectively, to meet with the priorities and delivery requirements of Catch22; contributing to achieving the standards of care, quality and positive outcomes required
- To ensure effective communication and liaison with partner agencies and local groups.
- To ensure that young people, parents/carers/families have ease of access to a range of support mechanisms and services.
- To act as an ambassador for Catch22, upholding and promoting our corporate values.
- Act up as required in the absence of the Senior Service Manager.
- Be an active member of the management team attending, contributing to meetings and training events as necessary.
- This post will involve a travel across the region, and occasional evening and weekend working.
Qualifications
- A relevant qualification, or equivalent experience, in a relevant discipline – such as youth, community, health and social care, management.
- Basic ICT skills, with experience of using recording and data collation systems.
- Knowledge of engagement and intervention strategies.
- A Management qualification, NVQ3/5 Health and Social Care. (Desireable)
Additional information
Salary: £41,319 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows
*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Gerrards Cross Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 62 Packhorse Rd, Gerrards Cross, Buckinghamshire, England, SL9 8EF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.
We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.
The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary:
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London
What will my main duties be?
Programme Management
- To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
- To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life.
- To plan and/or attend boarding school taster and pastoral visits across the UK.
- To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs.
- Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role).
- Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
- Ensure Salesforce database records and monitoring requirements are kept up to date.
Stakeholder Management
- Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
- To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
- To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.
Other duties
- To ensure that the ethos, values and culture of the charity are maintained.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.