Children And Family Support Worker Jobs in Birmingham, West Midlands

Job Title: Head of Children, Young People and Families
Salary: SP 50 (£48,921 per annum)
Responsible to: BVSC Programmes Director
Location: Working hours divided between BVSC Offices and home address, as agreed by   BVSC.
Hours of work: Full time 35 hours per week
Contract: Permanent

Head of Children, Young People and Families

Children, Young People and Families at BVSC 

BVSC has a long history of providing infrastructure and employment support around  children, young people and families in Birmingham. It is our intention to grow our offer for Children, Young People and Families at BVSC. Amongst other activity, the larger projects that we are involved in are: 

- ‘Early Help’ activity that covers all of Birmingham. Early help is the total support that improves a family’s resilience and outcomes or  reduces the likelihood of a problem getting worse.

- Delivery of the ‘Dream Team’ Bed Poverty Pilot, improving physical, mental, educational, social & economic outcomes by supporting children and families to have access to appropriate sleeping arrangements.

- Mobilisation of the ‘Multi-Bank’, a community donations hubs where companies can donate a wide range of surplus products to support individuals and families facing challenging circumstances. An anti-poverty initiative: it's an antipollution solution, preventing landfill, repurposing goods, and helping to create a circular economy.

The role

BVSC’s Children, Young people and Families team participates in extensive partnership work with voluntary and statutory sector partners. Together we are transforming the way Birmingham supports children, young people and families to help them lived more fulfilled lives.

The Coronavirus pandemic led to an increase in demand for Children, Young People and Families provision, and BVSC require an overall lead to focus on the continued development and delivery of our offer.

We are looking for candidates who can demonstrate complex programme management and systems leadership experience, an understanding of the challenges faced by children, young people and families, and the support mechanisms needed to assist them, as well as a proven track record in building and maintaining partnerships across the private, statutory, and voluntary sector.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted. A Basic DBS will be conducted with the successful applicant to this role.

Closing date for applications – Wednesday 8th May 2024 at 10am.

Interviews to take place – Monday 20th May at Birmingham Voluntary Service Council Latham House, 33-34 Paradise Street, Birmingham B1 2AJ.

 

To apply for this role, we invite you to submit a current CV, a covering letter, and a completed equal opportunities monitoring form. The covering letter should detail examples of your relevant skills and experience that match the requirements of the job and illustrate why you are the best candidate for the role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

We are recruiting two full-time Bereavement Support Practitioners to join our new service in Birmingham which will provide bereavement support to individuals, couples, families and in group settings.

Bereavement Support Practitioner – Birmingham
Hours: 37.5 hours per week
Contract: 3-year fixed term
Rate: £28,000 per annum
Reporting to: Bereavement Support Service Lead – Birmingham
Base: Hybrid working from Child Bereavement UK’s Centre in Birmingham and home

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

We are delighted to have been awarded a grant from The National Lottery Community Fund and are now starting the process of establishing a new bereavement support service in Birmingham. This is an exciting opportunity to join the team at Child Bereavement UK as we look to recruit two full-time Bereavement Support Practitioners to join the new service in Birmingham which will provide bereavement support to individuals, couples, families and in group settings.

The post holders will support the Bereavement Support Service Lead in the provision and evaluation of a service that ensures families and professionals can access high quality bereavement support in situations where a baby or child of any age has died, or where children or young people up to the age of 25 are bereaved.

The Bereavement Support Practitioners will:

· Work with the Bereavement Support Service Lead in providing and evaluating the service to support parents bereaved of a baby or child, of any age or children and young people up to the age of 25 bereaved of anybody important to them.

• Support the Bereavement Support Service Lead in developing and establishing Child Bereavement UK’s service as a source of advice and support for families and professionals across the region.
• Manage a caseload and provide a programme of individual and couple sessions and to develop and provide facilitated Groups for Parents bereaved of a baby or child.
• Contribute to the provision of a programme of individual and family support sessions, Groups for Families, Groups for Young People and school liaison.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.

The successful candidate will be required to complete a DBS check.

Closing date: 29 May 2024.
Interviews will be held on 3 June in person in Birmingham.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions. 

No agencies please.

Home based, covering Buckinghamshire and surrounding areas

18.5 hours per week – fixed term appointment to the end of March 2026 with the possibility of extension 

Full Time Equivalent Salary in the range £32,743- £40,019 (£16,372 – £20,010 pro rata per annum for 18.5 hours)

Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Do you want to be part of a supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?

We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country.  We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.  

With your social work experience with children and families, you will support birth relatives whose children have a plan for adoption or have been placed for adoption.  Working closely with colleagues in Buckinghamshire Council who will refer the relatives to PACT, you will provide support through individual sessions, support groups and drop-in sessions.

This role will include supporting birth relatives to meet with adoptive parents and to help birth relatives understand the importance for children, to keep connected to their relatives and significant people from their past.

Ideally, you will have previous experience of working with birth relatives whose children have been placed for adoption and you will have a good understanding of the adoption process.  You will work with relatives from a range of diverse backgrounds, lived experiences and those who may be neuro diverse and you will need to demonstrate understanding, respectfulness and adaptability to your social work practice.  

If you are looking for a rewarding career where you can make a real difference in the lives of children and families, we would love to hear from you.

Please visit our website for more information, how to apply and contact details for an informal chat about the role.

Closing date:  Tuesday, 7th May 2024 at 5pm

Interviews will take place at our Head Office in Reading on Tuesday, 14th May 2024

We look forward to hearing from you!

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period.  All opportunities are based in the UK.

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

 

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

 

X

Experience of working with a wide range of professionals to access needs led intervention. 

 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

 

X

An understanding of the issues facing refugees during integration to a new community. 

 

X

Good knowledge of the services available to support refugees. 

 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

 

X

Good organisational and monitoring skills, with the ability to prioritise. 

 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

 

X

Ability to lone work and complete delegated task with own initiative. 

 

X

Ability to be flexible to the needs of the organisation. 

 

X

Enthusiasm and willingness to agile working and outreach activities.

 

X

Ability to speak a community language

X

 

Good local knowledge

X

 

OISC (Office of Immigration Services Commission) regulated 

X

 

Experience of providing outreach support to families in their home and in community settings

 

X

Car driver 

X

 

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

We have a rare opportunity for a Team Leader for our Turning the Spotlight Perpetrator Service in Cumbria, working 37.5 hours a week to cover maternity leave until March 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role

This tole is based in Cumbria. Turning the Spotlight is a busy service supporting families experiencing domestic abuse including perpetrators. You will manage case workers and facilitators in our dedicated healthy relationships programme.

As a Team Leader you will:

• provide leadership, advice and guidance to your team
• monitor the progress & quality of support delivered to service users
• develop your team, addressing any individual development/performance needs, setting both individual & team objectives & undertaking annual appraisals
• provide safeguarding advice & guidance as required
• promote effective communication channels including coordinating & facilitating regular team meetings, sharing feedback & highlighting best practice
• manage external project specific work & relationships as required

You will need:

• Experience of managing & supporting a team; including performance management, one to ones and staff development
• Experience of supporting victims and vulnerable people
• Knowledge of confidentiality and data protection requirements
• To be able to work without direct supervision, prioritising effectively to deal with competing demands
• Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
• Experience of delivering behaviour change programmes to perpetrators of domestic abuse & those at risk of becoming perpetrators

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children hope and a future.

Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. 

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. This role requires a formal counselling qualification or at least evidence of notable progress on the journey to attaining a counselling qualification. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents too.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and active Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

35 hours per week (The hub will be open till 7pm Tues- Fri and Saturdays. You will be expected to be part of a rota covering these times.)

Based at the Youth Hub at Merry Hill Shopping Centre, Dudley

Ref: 1438

Cranstoun is a social justice and harm reduction charity empowering people to empower change. We offer a wide range of services across England within drug and alcohol, domestic abuse, children and young people’s services, criminal justice and housing.

An exciting opportunity has arisen to join the children and young people’s team for passionate and enthusiastic individuals to be part of shaping and delivering a new early support youth hub pilot within Merry Hill Shopping Centre, Dudley. The hub will support people aged 13+ and those who feel they still require a young people’s approach up to 25. It brings together the specialisms of Cranstoun, complimented by wider partnership delivery and lead areas of responsibility.

We have three positions, each to have a lead theme area, including relationships, youth engagement and emotional health and wellbeing. As this is a pilot, these lead themes may change and develop depending upon the needs of young people and the service. (Please state your preference during your application).

You will be the first point of contact within the youth hub, providing initial information, advice and guidance and facilitating connections to other support or specialist services. You will be expected to provide a range of planned engagement activities/clubs and undertake wellbeing coaching for those who need help. There will be an element of promotion and outreach within local schools and colleges to encourage young people to attend.

This early support youth hub will play a crucial role in providing: -  

· Accessible open access information, advice and guidance.

· Tailored emotional and practical support that is trauma informed.

· Timetable of access for partner agencies including sexual health, substance use, mental health.

· Promoting positive well-being through themed events and clubs.

· Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.

 It will serve as an easy to access, youth friendly space, which will allow young people to get help at the earliest opportunity.

We are looking for a team that brings high energy and enthusiasm with the ability to inspire, building rapport to develop trusted relationships within an informal setting. You will have a unique opportunity to make a real difference by engaging and intervening early and preventing escalation.

We combine proven expertise in working with children and young people with the latest evidence and innovative approaches to ensure the service is effective and makes a difference to the lives of children and young people and their families.

These posts will be subject to an Enhanced DBS Disclosure.

Closing date: Sunday 26th May 2024.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Salary: £21,756 - £26,936 per annum pro rata

Hours:  35 per week

Contract: Permanent

Based:   Birmingham

Ref:  1435

Cranstoun offer a wide range of services across England, including community-based and residential substance misuse services, supported housing, specialist services for young people and families and carers, and domestic abuse services.

Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

Our Housing Lead Worker Service will support victims/survivors of domestic abuse and their children, as they are often forced to leave their homes as a result of the domestic abuse. We will support victims/survivors and their families at this critical time whether this is to stay in their own homes safely, or provide support on a short or long term basis. We also work with key strategic partners to help address other social related issues, such as benefit/welfare, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Lead Worker, the successful applicant will be expected to:

• Be motivated, committed and confident at liaising with other professionals.
• Be able to work autonomously and as part of a team.
• Possess some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• Have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
• Effectively manage their own caseloads and time.
• Provide individual, tailored support in accordance with the agreed support plan.
• Assess and manage risk.
• Maintain accurate records.
• Understand the importance of maintaining professional boundaries.
• Ensure safeguarding protocols are followed. 

To download an application pack, visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

All posts will be subject to an enhanced DBS Disclosure.

Closing date: Sunday 5 May 2024. 

Interview date: Tuesday 14 May 2024.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No. 1061582.

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Location: Remote with occasional travel to Bristol

Salary:£42,750

Length of contract: Fixed Term Contract – 12 months

Hours per week: 37

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Operations Manager role: 

As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.

 

Key duties and responsibilities of the Operations Manager:

Operations: 

• Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually) 
• Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
• Compliance with Health and Safety legislation
• Oversee the effective management of communal facilities, office resources and equipment. 
• Responsible to complete, monitor and maintain the Operations Risk Management register.

Data Protection and Management: 

• Provide subject matter expert advice on GDPR compliance and data protection. 
• Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date. 
• Responsible for all Subject Access and Right To Be Forgotten Requests
• Act as the ICO liaison. 
• Responsible for setting GDPR training requirements
• Manage the Intranet and SharePoint sites
• Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies. 
• Responsible for monitoring the ongoing archiving connection.

IT: 

• Work with the external IT contractors to ensure effective delivery of the WA IT strategy. 
• Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services. 
• Plan, develop and implement strategies for IT
• Ensure organisation wide compliance with IT policies. 
• Manage responsive IT support, maintain central records for externally provisioned services. 
• Oversee the effective use of databases and file storage

​What we are looking for in our Operations Manager:

• Experience and knowledge of a variety of software packages, particularly MS products
• Line Management experience
• Experience of hardware troubleshooting and support
• Solution driven and the ability to think creatively, working to tight deadlines
• Experience in health and safety
• Excellent IT skills and computer literacy
• Good knowledge of GDPR and confidentiality
• Good oral and written communication skills

 

Benefits of joining us as our Operations Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

 

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
• Please read our Single Sex Statement on the Women's Aid website

About us:

Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
 

Opportunity: 

Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.

Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.  

As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.

What we can offer you:

We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club. 

To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).

Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section. 

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?

Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?

If yes, then we'd love to hear from you; we have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in Thames Valley working 37.5 hours a week. The team you will be joining within HS covers London and South Central.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.