Children service manager jobs in Manchester
JOB PURPOSE
To provide information, advice, support and advocacy work on all forms of gender based violence faced by migrant women, including forced marriage, rape and sexual abuse, honour based crimes and related issues such as immigration/asylum and no recourse to public funds, matrimonial and children, housing and homelessness, mental health and financial matters. Your casework will focus on women with complex needs.
MAIN RESPONSIBILITIES
1. Provide a professional high-quality VAWG advocacy and outreach service.
2. Undertake casework and advocacy (this will include liaising with relevant professionals and agencies such as solicitors, social workers, police officers etc.)
3. Provide practical support such as accompanying women to appointments and courts, making reports to such agencies or collecting belongings and otherwise taking all necessary steps to ensure the general safety and wellbeing of women and children.
4. Write assessment reports and support letters, and under supervision, help to collect evidence and statements, as well as undertake some basic legal representation.
5. Undertake risk assessments for referral to the Multi-Agency Risk Assessment Conferences (MARACs)
6. Establish links with key partners [local authority, police, health, schools, etc.] to ensure effective referral routes and information sharing protocols.
7. Assist in developing and meeting quality standards in relation to advice and casework. This includes administration and IT systems for advice and casework.
8. Cover the helpline as required.
9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.
10. To undertake campaigning and policy work arising from the advice and casework (this may involve some weekend/evening work)
11. Where necessary to assist staff in organising and running support group activities and consultations for women who are isolated and vulnerable due to their experiences of violence and abuse.
12. To publicise and provide S4S services, and attend, contribute and represent the organisation at relevant local meetings or initiatives.
13. To support and mentor the Women’s Council.
14. Follow S4S policies and procedures, and maintain IT and case file management systems.
15. Contribute to S4S record keeping and provide information for monitoring, evaluation, policy, and research and training purposes.
16. Ensure women are referred to S4S projects and activities as required for example, counselling or group work.
17. Support women residing in the refuge as required.
18. Be self-servicing and to assist other workers when required.
19. Undertake any additional duties which will contribute to the smooth running of the S4S services and projects.
GENERAL DUTIES AND RESPONSIBILITIES
1. Contribute to the smooth running of the project and activities
2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.
3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.
4. Attend supervision, training and staff, management and team meetings when required.
5. Promote equality and diversirty in all aspects of Safety4Sisters work.
HEALTH AND SAFETY RESPONSIBILITIES
1. Be fully compliant with all Health and Safety legislation.
2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.
FLEXIBILITY CLAUSE
In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.
This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.
When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.
This post is:
· subject to Enhanced DBS Disclosure
· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Counsellor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Safe Ground Family Counsellor
Location: Based within HMP Forest Bank, Greater Manchester. You may be expected to travel to other services as required, including to Central London Central Office, HMP Altcourse and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate. Step Free access is not available at this service.
Salary: £36,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We’re hiring a Safe Ground Family Counsellor to support men in custody at HMP Forest Bank, located in Manchester.
As a Family Counsellor, you will identify the needs of men and their families in custody , providing anti-punitive, anti-shame, tailored support to maintain and grow family ties for individuals whilst in custody . You will deliver person centred therapeutic support through group, one-to-one and triage sessions, helping participants improve relationships, develop emotional awareness, and build healthier communication. The role includes family counselling clinics, group programme support, and joint work with prison teams and external partners. You will work in a trauma-informed way to support rehabilitation and strengthen family connections. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
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Support men who may be facing challenges with family relationships, father-child contact, emotional regulation, trauma, communication difficulties and maintaining positive relationships during custody
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Deliver group and one-to-one counselling sessions, as well as facilitating family counselling clinics
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Support full time delivery of programmes such as Fathers Inside and Man Up, which have received national recognition and are delivered across custodial and community settings
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Create and maintain tailored support plans
- Work with prison teams and external partners to coordinate support
- Bespoke training and active learning will be provided
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Support participants to improve relationships and emotional regulation
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Monitor wellbeing and respond to safeguarding concerns
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Maintain accurate records on internal systems
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Lone working as part of a wider team
About You
We’re looking for a compassionate and motivated individual who understands the needs of men in custody, the importance of anti-shame and anti-punitive practice in these systems, and the importance of family relationships in supporting rehabilitation. You will be comfortable working in a custodial environment and able to build trust with individuals from a range of backgrounds. You will be proactive in managing your workload, able to adapt within a busy service, and confident working both independently and as part of a wider team, often challenging prison cultures. You will be keen to support men in custody to achieve their individual goals and support them to be the best versions of themselves.
- Experience supporting people with trauma, relationship challenges, or within the criminal justice system with BACP registration or equivalent professional accreditation
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Ability to engage with people from different backgrounds, build rapport and support them to achieve their personal goals
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Ability to show empathy and understanding of the challenges people face and adapt approaches to meet individual needs
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Confidence delivering both one-to-one and group-based support
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Ability to work collaboratively with a range of professionals and services, often challenging punitive approaches
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
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Ability and willingness to be flexible in working patterns to meet service needs
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 20th of July and 2nd Stage interviews for the 2nd of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.
Other:
•Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.
If you're motivated by team work and organising case files, we would love to hear from you.
.What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - Including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - An extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - Enhanced sick, maternity and paternity pay
- Exclusive Discounts - High street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - Access to salary-deducted finance and guidance
- Wellbeing Resources - Employee assistance programme and wellbeing support
- EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - Comprehensive training and ongoing development opportunities
About the Role
As the Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
- Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
- Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
You Will Have:
- Strong administration and organising skills.
- Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to undertake needs and risks assessments and identify appropriate support
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Good communication skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Sound IT skills, including the use of Microsoft Office and case management systems.
Additional Information-
This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £28,665 - £35,280 pro rata (£22,932 – £28,224 actual)
Hours of work: 28 hours (4 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Database and Fundraising Development Officer role involves:
- Working closely with the Communications and Marketing Coordinator and Content Manager to segment data and tailor content accordingly
- Ensuring Kids Matter’s CRM (Beacon) becomes a fit for purpose tool for all things fundraising and marketing.
- Developing an excellent working understanding of GDPR and other such regulations, ensuring Kids Matter complies in how data is both collected and stored.
- Helping develop a structured and sustainable individual giving programme (both one-off and regular)
About you
Are you experienced in working with CRMs? Do you have a good understanding of digital fundraising? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Database and Fundraising Development Officer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions.
Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions. The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.
Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.
Established by group of parents in 1993, Headlines now has over 2,500 members. Within our charity offer we send out regular newsletters and an annual magazine, Headline News. We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support. We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.
After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.
Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.
Key responsibilities
The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:
- Act as an ambassador for the charity, liaising with members, health professionals and with wider community and provide day-to-day management of Headlines staff and activities, setting objectives in line with the operational plan.
- Ensure compliance with safeguarding, data protection and other legal, statutory and regulatory requirements and responsibilities.
- Work on behalf of and with the Trustees to deliver the charity’s mission, goals, operational plans and long-term strategy, and act as a positive leader and role model, managing and motivating Headlines staff,
- Ensure effective financial management of Headlines working closely with trustees and the treasurer to ensure financial security and appropriate allocation of funds.
- Manage and enhance the event programme to meet charity objectives, including identifying and meeting members’ priorities and raising awareness of craniofacial conditions.
- Develop opportunities for collaborative working and partnerships with other organisations for the benefit of people with craniosynostosis and rare craniofacial conditions. This also includes work overseas, predominantly in Europe with our medical and charity partners.
- Oversee communications and marketing activities to raise the profile of Headlines, its work and the needs of its members.
- Identify opportunities for growth, developing projects and keeping policies relevant, to enhance and expand the work of Headlines.
- Be responsible for generating funds through innovative and cost-effective fundraising activities and grant applications to maintain the long-term success of the charity.
Person specification
Essential criteria
- An understanding of the importance of the charity’s values and priorities.
- Evidence of inclusive, innovative and proactive leadership, with demonstrable experience of fundraising and income generation.
- Excellent organisational and interpersonal skills with experience organising events and activities.
- Experience of successfully managing budgets and developing new and sustainable funding streams.
- Excellent organisational, presentation and communication skills and the ability to write reports for public consumption and for statutory obligations.
- A high level of digital literacy skills with an understanding of online technology and the application of social media.
- Proven track record in managing, leading and motivating staff and volunteers.
- Willingness to operate a hybrid model of working with most work taking place from home, working remotely with stakeholders and across the UK/ internationally for specific events.
- Experience of working within the charity sector, ideally at a management level and/or within financial management of the charitable sector, with sound knowledge of the relevant legal requirements and regulations applicable to a charitable organisation.
Desirable criteria
- Experience of working effectively with a Chair and Board of Trustees.
- Experience of working for a health-related organisation.
- An awareness of the principles of inclusivity, accessibility or experience of working with individuals with visible differences.
- Degree or equivalent.
- Experience of commissioning research and liaising with research bodies.
Other information
Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year
Applicants need to submit the following:
• CV outlining your employment history and any relevant academic, professional or other
qualifications.
• Name and addresses of two referees, with at least one coming from your most recent employer.
• A supporting document demonstrating how you meet the essential and/or desirable criteria set out in the person
specification, and why you are interested in working for Headlines.
Shortlist interviews will take place online via videocall, with successful candidates progressing to an in-person interview in London, on a date to be confirmed.
Closing date for applications: Saturday 20th June at midnight
Headlines is the leading UK charity supporting people with craniosynostosis and other rare craniofacial conditions.
The client requests no contact from agencies or media sales.
Location (UK): Home-based with travel as detailed below.
Hours: Full-time, 35 hours per week, occasional weekend and evening work.
Salary: £30,635 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer on our profile page.
Contract type: Fixed term maternity cover until September 2027.
Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed.
Closing date: 23:59 hours, Sunday 28 June 2026
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of children, young people and their families?
Are you experienced in creating inspiring programmes and offering life-changing one-to-one support?
Are you committed to putting children and young people at the heart of decision-making?
About the role
We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service.This role will be based in the North West, as a homeworker, but will also support service delivery across the UK.
As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.
You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals.This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities.
You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth.
About you
If your knowledge, skills and experience include the following then we would love to hear from you:
- Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families.
- Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management.
- Experience of taking a person-centered approach when providing support.
- Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference.Engaging colleagues, funders, supporters and partners to make it happen.
- Knowledge and experience of safeguarding and safe working policies and procedures.
The client requests no contact from agencies or media sales.
Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.
Role Summary
The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.
The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.
The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.
Main Responsibilities:
- Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
- Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
- Participate in rota for answering the main Into Film phone line
- Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
- Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
- Assist with creation and distribution of support-focused surveys of our users
- Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
- Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Excellent customer relationship and service management skills
- Exceptional communication skills (verbal and written)
- Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
- A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
- A good understanding of the education market and curriculum (formal and informal)
Desirable:
- Familiarity with the Microsoft Office Suite (Office 365)
- Salesforce case management experience (Service Cloud)
- A love and knowledge of film
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours.
We also offer a range of staff benefits and perks, including:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As one of the UK's best employers, we believe in putting people at the heart of everything we do. We are looking for an experienced and proactive Employee Relations Advisor to join our People, Culture and Digital team and help us create a positive, supportive and inclusive workplace culture.
Location: Central Office, Cheadle - Stockport / Hybrid Working
Hours/Contract: 37.5 hours per week | Permanent
Salary: £36,040 per annum, with pay increments every two years
This is an exciting opportunity for someone with strong ER experience who enjoys building relationships, supporting managers, and shaping people policies that are accessible, engaging and legally compliant.
What you’ll be doing:
You’ll provide accurate, professional employee relations advice and support to line managers, investigators, and hearing/commissioning managers. You’ll help them interpret policies, procedures, legal guidance and organisational precedent to make balanced and informed decisions across a wide range of employee relations casework, including:
- Employee relations matters.
- Sickness absence management.
- Capability and performance processes.
- Change management support.
- Policy review and development.
You’ll also play an important role in improving our policies and procedures, ensuring they reflect best practice, wellbeing principles and the Trust’s inclusive tone of voice.
About you:
We’re looking for someone who is:
- · CIPD Level 5 qualified
- · Experienced in providing employee relations advice to managers
- · Confident managing a varied HR caseload
- · Skilled in research, policy development and writing
- · Experienced in using HR systems and databases
- · Able to build strong working relationships across teams
- · An excellent communicator with strong written skills
- · Knowledgeable in employment law and HR best practice
- · Passionate about inclusion, wellbeing and people-focused HR
Experience within education, healthcare or social care settings would be an advantage.
Why join the Together Trust?
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
- Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card.
- Proud to be a real living wage employer.
- Refer a friend scheme, be rewarded for recommending a friend to work with us.
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
- Access to our Employee Assistance Programme for you and adults at your home.
- Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
This is a hybrid role, with at least one day per week based at our Cheadle (Stockport) office, with some travel to our services across Greater Manchester as required.
Interviews are scheduled for 16–17 June 2026.
We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
The Head of Programming will set the creative direction for CST’s conference and events portfolio, shaping ideas, themes and experiences that resonate with school trust leaders. This role is responsible for turning complex issues — in education, public service and wider society — into compelling, well-crafted programmes that feel distinctive, relevant and worth attending.
The Head of Programming combines strategic oversight with hands-on creative leadership: curating speakers, designing formats and building narratives that challenge thinking and spark new connections. The role will lead and develop CST’s conference producers, building a high performing team with the capability to design and deliver consistently strong programmes that are intellectually sharp, well-paced and grounded in what the sector needs now to deliver the best outcomes for children.
Key responsibilities
• Set the overall programming strategy for CST’s conference portfolio, aligned with organisational priorities and audience needs
• Lead the development of conference themes, narratives and session architecture
• Ensure programmes are coherent, purposeful and drive engagement and learning
• Ensure programmes are completed to time and budget
• Design and test innovative formats that build engagement and connection
• Keep abreast of event trends in the wider sector to ensure that CST’s offer continues to be compelling and unique
Speaker curation and content development
• Identify, secure and brief high-calibre speakers from across education and related sectors
• Collaborate closely with CST’s Professional Community Chairs and CST’s system, commercial and charity partners to design insightful and enjoyable conference experiences for delegates
• Shape session content with speakers to ensure relevance, clarity and practical value for CST’s audiences
• Ensure diversity of perspectives, backgrounds and voices across programmes
Audience insight and quality assurance
• Maintain a clear understanding of the current challenges facing school trusts and audience needs
• Use insight from members, partners and previous events to inform programme design
• Set and uphold quality standards for all conference content and delivery
• Evaluate programme effectiveness and use insights for continuous improvement.
Cross team collaboration
• Work closely with colleagues in events, marketing, partnerships and policy to ensure that programmes are deliverable, well communicated and commercially successful
• Align conference content with CST’s wider community and professional development offers
• Support sponsorship and partnership conversations by shaping compelling programme opportunities
Leadership and delivery
• Lead the end-to-end programming process from concept to delivery
• Manage timelines, decision points and speaker processes to ensure that programmes are delivered on schedule and effectively marketed
• Provide on the day support for speakers, ensuring smooth delivery and strong audience experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Senior CPD and Learning Officer (Adults)
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £32,684 per annum
Location: Belfast BT15 + Northern Ireland / Newton Abbot TQ12 + Devon/Sheffield S1 or Remote UK homebased.
The Vacancy
Research in Practice has supported evidence-informed practice in adult social care for 21 years. We now have an exciting opportunity for a Senior Continuing Professional Development and Learning Officer to join our adult’s team.
This senior role is ideal for an experienced facilitator who has substantial experience in adult social care or related sectors. While the position requires engagement with, and understanding of, research it is not a primary research role.
The successful candidate will have experience designing and delivering programmes, whole day workshops, webinars, and other events for a range of audiences, including senior leaders. The role requires a strong understanding of research, policy, ethical and legal frameworks relevant to practice and the ability to translate complex evidence into accessible learning. Strong leadership, communication, and collaboration skills are essential.
We are keen to hear from potential candidates who have detailed expert knowledge of adult social care and related adult services; knowledge of learning theory and its application to the development of learning activities; experience of developing and facilitating all-day workshops and other learning programmes and events with social care professionals; experience of leading quality assurance of learning activities and ensuring the quality of the work of others; a commitment to developing the work of others and sharing learning; a personal commitment to diversity, equity and inclusion and anti-discriminatory practice, and in involving people with lived experience in effective, ethical and evidence-based ways; and experience of writing successful bids and tenders.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. This role is focused on our work with Adults. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 8am, Tuesday 30th June 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
People & Governance Coordinator
The People & Governance Coordinator is a varied and rewarding role at the heart of The Pankhurst Trust (incorporating Manchester Women's Aid), offering the opportunity to develop a career in HR while supporting people, culture and governance across the organisation.
About Us
The Pankhurst Trust (Incorporating Manchester Women's Aid) is a Manchester-based charity supporting women, children and communities affected by domestic abuse.
Our mission is to help people live lives free from abuse through services that support safety, recovery, independence and empowerment. Based at the Pankhurst Centre, the birthplace of the suffragette movement, we are proud to continue a legacy of women's activism, equality and social change.
About the Role
As part of our Central Services team, you'll help create a positive employee experience across the organisation. From recruitment and onboarding to learning, wellbeing and employee relations, you'll support the people practices that enable our staff and volunteers to deliver life-changing services.
You'll also play an important role in supporting the governance of the charity, acting as a key point of contact for Trustees and Board sub-committees and helping to ensure effective decision-making and accountability.
This is an excellent opportunity for someone looking to build a long-term career in HR, People Management or Organisational Development. You'll gain experience across the full employee lifecycle, contribute to strategic projects and develop an understanding of charity governance within a supportive and values-led organisation.
As part of the role, you'll be supported to complete a Level 5 People Professional Apprenticeship, leading to a recognised CIPD qualification.
What You'll Be Doing
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Coordinating recruitment, onboarding and employee lifecycle processes
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Supporting managers and colleagues with day-to-day people queries
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Maintaining accurate, confidential and audit-ready records
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Reviewing and improving HR and people processes
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Producing reports and insights from people data
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Coordinating Board and sub-committee meetings, papers, minutes and action logs
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Supporting governance processes and Trustee administration
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Working with colleagues across Volunteering, Training and Central Services on organisational projects
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Supervising and supporting Business Support Officers
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Contributing to a positive, inclusive and values-led culture
About You
You'll enjoy supporting others, building strong relationships and helping things run smoothly behind the scenes. You'll be organised, proactive and comfortable balancing competing priorities while handling sensitive information with professionalism and discretion.
You'll be motivated by the opportunity to contribute to a feminist, trauma-informed organisation and will have:
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A strong interest in HR, Governance, Organisational Development or People Management
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Experience providing administrative support in a professional environment
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Excellent organisational and prioritisation skills
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The ability to build strong, trusting relationships with a variety of stakeholders
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Confidence coordinating projects and supporting colleagues
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A proactive approach to problem solving and process improvement
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The ability to analyse information and present meaningful insights
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Good IT skills, including Microsoft Office applications
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High levels of accuracy, attention to detail and confidentiality
Previous HR administration experience would be beneficial but is not essential. We welcome candidates who can demonstrate transferable skills, a commitment to learning and a passion for supporting people and organisational success.
Key Dates
Closing Date: 29 June 2026, 5pm
Interviews: Week commencing 6 July 2026 (Central Manchester)
Helping women, children and communities live lives free from abuse through support, safety, recovery and empowerment.
The client requests no contact from agencies or media sales.
Location: Home-based in London with regular Project visits within London and the South East
Contract: Permanent
As Volunteer and Community Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development within the region.
As well as projects across London, our projects include projects across the South Coast and South East and this role will require regular visits across the area.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website:
Deadline for your application: 11.59pm on Sunday 21st June 2026.
Interviews: planned for Tuesday 30th June 2026.
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve. We welcome applications for everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?
My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.
The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.
You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include
- Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
- Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
- Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
- Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
- Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
- Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
- Overseeing GDPR compliance, health and safety and statutory obligations
- Supporting facilities management, including getting the reception area fully operational
- Providing hands-on support and coaching to the admin team
- Producing a clear written recommendations report by the three-month point to support continuity
- Strong experience in senior administration, operations or office management, ideally within the charity or third sector
- Experience or knowledge of organisational and HR policies
- Knowledge of UK employment rights and employment law
- Hands-on understanding of charity governance and regulatory compliance
- Working knowledge of GDPR and health and safety
- Experience managing suppliers and contracts
- Confidence supporting recruitment, onboarding and HR processes
- A supportive, coaching-style approach to working with others
- The ability to prioritise, work at pace and get things done
- Strong cultural competence and commitment to equality, diversity and inclusion
- Role: Interim Senior Admin Officer
- Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
- Rate: £15–£18 per hour, depending on experience
- Hours: 20 hours per week, Monday to Friday
- Location: Newcastle upon Tyne (NE4), with on-site or remote working
- Contract type: Temporary
- Duration: 6 months
As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.








