Citizens advice volunteer roles in edinburgh

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.

We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026. 

Community Connections aims to: 

• Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
• Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
• Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register. 

As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.

Here’s an overview of what will be involved - 

• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms. 

• Signposting to the relevant MS Society team for further information and practical support, as required.

• Note taking and helping us understand how effective sessions were 

• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.

We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.

Who are we looking for?

We are looking for a Trustee who is passionate about arts and social

justice, who wants to make a difference and is able to compliment our

Board of Trustees, Artistic Director, and Executive Director as we work

together to develop the impact and profile of Cardboard Citizens. We

believe that the need for Cardboard Citizens is as urgent as it ever has

been with the current external environment and the challenges for our

communities with experience of homelessness and poverty.

Whilst we’d like to hear from applicants from a range of backgrounds and

experiences, we are particularly keen to hear from those with skills in any

of the following areas:

·Digital, New Media

·Communications / public relations

·Environment & Sustainability

·Development

·Strategic partnerships

The general attributes we’re looking for in potential Trustees include:

·Good judgement

·An ability to think creatively and strategically

·An ability to collaborate and work as part of a team

·Effective interpersonal skills

·An active commitment to equity, diversity, and inclusion

·An ability to command trust and respect

·An understanding and acceptance of a Trustee’s legal duties and

responsibilities

·A willingness to devote the necessary time and effort required

What we ask of you:

·To serve an initial term of 4 years, with the possibility of re-appointment

until 8 consecutive years’ service has been reached.

·To attend 4 x 2-hour Board Meetings a year, committee meetings as

required, as well as an annual Away Day.

·To attend events, performances, workshops and other engagements, to

gain a full experience of the breadth of Cardboard Citizens work.

·To sit on one of the Board’s Committees.

·To provide specialist advice and expertise as required and appropriate.

·To advocate and champion Cardboard Citizens’ work, values, ambition,

and strategic direction.

In total, Trustees usually commit the equivalent of 10 days per annum to

their role.

What you can expect from us:

·The opportunity to help shape the future direction of a dynamic theatre

company driving social change, and be part of an active, loyal, and

engaged group of Trustees.

·Flexibility when it comes to attending meetings either in person or

remotely via video call.

·A full Trustee induction with current Trustees and permanent staff.

·Regular training and development opportunities.

·An offer of an annual 1-2-1 with the Chair.

Please note that Trustee roles are voluntary and therefore unpaid, but reasonable expenses will be covered.

Please don’t hesitate to get in touch with us if you’re not sure because of,

for example, your working hours, employment status, caring

responsibilities, level of experience, socio-economic or cultural

background or access needs. We would still love to hear from you so we

can talk about any concerns.

We actively encourage people from a variety of backgrounds with

different experiences, skills, and stories to join us and influence and

develop our working practice. By taking positive action around diversity

(as permitted in the Equality Act 2010), we will offer initial conversations

to candidates who self-identify with any of the following groups that we

have identified as underrepresented in our workforce and the wider

cultural sector:

People of African, Caribbean, South Asian, East Asian, Southeast Asian,

or mixed heritage, and others who identify as part of the Global

Majority

Candidates with lived experience of homelessness or poverty

Deaf, disabled, and/or neurodivergent candidates

LGBTQIA+ candidates

Candidates with care experience (e.g., those who have been in foster

care, residential care, or other forms of local authority care)

What to send

Either:

Letter (no more than 2 sides of A4)

OR

Video (no more than 5 minutes)

OR

Audio (no more than 5 minutes)

telling us why you are interested in the role and what skills and

experience you would bring to Cardboard Citizens

An up-to-date CV

Contact details for one referee who knows you professionally

A completed Equal Opportunities Monitoring Form linked to the

vacancy page on our website. The information on the monitoring

forms is anonymous.

Please send your application by 26 September. Interviews will be

planned at a mutually convenient time in the week of 6 October. Please

let us know some availability when you apply.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

TRUSTEE – LOBBYING AND PARLIAMENTARY EXPERIENCE
EVERY FUTURE FOUNDATION (EFF)

About Every Future Foundation
Every Future Foundation (EFF) is an anti-racist education charity working to eradicate institutional racism within UK schools. Through programmes like Champions for Change, teacher training, and the Activism Academy, we empower students, educators, and leaders to challenge racism and build equitable school environments.

As we scale our impact and pursue systemic change through policy reform under our 3-Year Strategic Plan (2024-2027), we are seeking a Trustee with lobbying and parliamentary expertise to join our Board.

Role Purpose

The Trustee will play a key role in supporting EFF’s advocacy work to influence national education policies, build strategic relationships with policymakers, and ensure anti-racism becomes a priority within the UK education system.

Key Responsibilities

1. Governance and Strategic Oversight

· Provide strategic guidance to EFF’s Board and Senior Leadership Team on policy, lobbying, and parliamentary engagement.

· Support the organisation’s Racial Equity in Education objectives, ensuring alignment with our 3-Year Strategic Plan and influencing priorities.

· Champion EFF’s mission to eliminate institutional racism, bringing experience of navigating political systems and parliamentary processes to achieve meaningful policy change.

2. Policy and Advocacy Support

· Advise on EFF’s lobbying strategy, helping the organisation engage effectively with policymakers, parliamentary committees, and government bodies.

· Guide EFF in building and maintaining relationships with:

o MPs, All-Party Parliamentary Groups (APPGs), and policy influencers.

o Local authorities, councils, and education committees.

· Support the organisation’s advocacy campaigns, such as its work with Citizens UK and the Racial Equity in Education Action Group, to influence systemic reforms.

· Assist in drafting and reviewing policy recommendations, briefing papers, and parliamentary submissions.

3. Advocacy and Ambassadorship

· Act as an ambassador for EFF, promoting our work and mission in parliamentary and policy spaces.

· Support the CEO and Senior Leadership Team in meetings with government representatives and key stakeholders to articulate our case for systemic change.

· Represent EFF at relevant parliamentary events, public forums, and coalition-building opportunities.

4. Board Contribution

· Bring knowledge of parliamentary processes and political systems to Board discussions, ensuring decisions are informed by an understanding of policy landscapes.

· Offer challenge, support, and oversight on advocacy activities and progress towards policy goals.

Person Specification

Essential

· Parliamentary and Lobbying Expertise: Experience engaging with UK parliamentary processes, policymakers, government bodies, or advocacy campaigns.

· Strategic Influence: Ability to advise on lobbying strategies to achieve policy reform and systemic change.

· Networks and Relationships: Strong connections within political, parliamentary, and public-sector spaces, with an understanding of how to leverage relationships for advocacy.

· Commitment to Anti-Racism: Passion for racial justice and education equity, aligned with EFF’s mission and values.

· Strong Communication Skills: Ability to represent EFF effectively with political stakeholders, offering clear, persuasive, and strategic advocacy.

Desirable

· Experience working with organisations driving education reform, racial justice, or systemic change.

· Understanding of APPGs, parliamentary committees, and public affairs best practices.

· Policy-writing or public affairs expertise in areas such as education, equality, and inclusion.

Commitment

· Term: 3 years (renewable).

· Time commitment: Approximately 4-6 hours per month, including attendance at 4 Trustee Board meetings per year (a mix of in-person and virtual).

· Occasional participation in parliamentary events, advocacy meetings, and policy-related activities.

Why Join Every Future Foundation?

This is an exciting opportunity to drive systemic, long-term change in the UK education system. As a Trustee, you will:

· Play a pivotal role in influencing policies that combat institutional racism in schools.

· Use your expertise to support a dynamic, growing charity with a clear mission for impact.

· Work alongside a dedicated and passionate team committed to racial equity in education.

· Enhance your governance experience while making a meaningful contribution to social justice.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 5 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in peer supervision support

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly Supervision and peer support sessions to ensure safe working practices

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.