Client accounts team administrator jobs

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company

About the role

We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.

You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.

Key responsibilities

• Assess client needs and agree tailored support plans.
• Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
• Support benefit checks, mandatory reconsiderations and appeals where appropriate.
• Prepare clear case notes and grant reports and maintain accurate records.
• Work with statutory agencies, partners and referral organisations to secure the right support for clients.
• Follow safeguarding, confidentiality, data protection and lone working procedures at all times.

About you

You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.

You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.

• Strong knowledge of welfare benefits and client support services.
• Excellent communication, administration and report-writing skills.
• Ability to work independently from home and travel regularly across the North West.
• Willingness to travel to London at least once a month, and more often where required.
• Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include

• 28 days holiday, plus statutory bank holidays
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
• A wide range of employer funded wellbeing experiences through Heka
• Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.

About the role:

Real change rarely happens in a straight line. At our Ashley Road project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 9th August at midnight

Interview date: Tuesday 18th August online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Ready for your next step in fundraising?

If you’ve already had a taste of fundraising, marketing, or client services and you’re looking for an opportunity where you can learn quickly, elevate your career and help charities make a bigger impact, we’d love to hear from you.

At Pebblebeach, we're a boutique fundraising agency based in Brighton, helping brilliant charities raise more money so they can change more lives. For over 18 years, we've chosen to stay proudly boutique, building long-term relationships with our clients and creating a workplace where everyone knows each other, everyone's ideas matter and people genuinely enjoy coming to work.

Thanks to growing demand from our clients, we're expanding our team and looking for someone who shares our passion for great fundraising and wants to grow alongside us.

Why join us?

This isn’t your typical fundraising support role.

Working alongside our experienced fundraising consultants, you’ll gain hands-on experience across fundraising campaigns, client relationships, business development, marketing, project management, CRM and AI-powered ways of working.

As Pebblebeach grows, we hope you will too. We’ll support your development through mentoring, practical experience and a targeted training, giving you the opportunity to build a career in fundraising.

What you’ll be doing

You’ll play a key role in supporting our team and our charity clients by:

· Coordinating fundraising campaigns and consultancy projects.

· Supporting new business, proposals and client relationships.

· Delivering marketing activity and communications.

· Managing our HubSpot CRM and keeping data accurate.

· Researching fundraising opportunities and preparing presentations.

· Helping improve our systems, processes and use of AI.

No two weeks are the same - we are constantly learning, innovating and adapting - and that’s how we like it!

Who we’re looking for

You’ll probably have around 6–12 months’ experience in fundraising, marketing, customer service, client services, sales, administration or another office-based role.

More importantly, you’ll be someone who is:

· Curious, organised and eager to learn.

· Great with people and a confident communicator.

· Happy juggling different projects.

· Passionate about helping charities succeed.

· Looking for a long-term career where you can grow.

What you’ll get

· Mentoring from experienced fundraising professionals.

· Exposure to every part of a fundraising consultancy.

· A targeted training and development.

· Hybrid working from our Brighton office.

· A genuinely supportive, collaborative team.

· Great coffee, too many biscuits and the occasional visit from our office dogs.

A note about applying

As a people-centred business, we believe recruitment should be personal.

We won’t use AI to screen or shortlist applications—every application will be read by a real person.

In return, we’d love you to write your application yourself rather than relying on AI. We’re much more interested in hearing your voice, understanding what motivates you and getting a sense of who you are than reading something perfectly polished.

If you’re invited to interview, you’ll meet people who genuinely care about people, and we’ll communicate with every candidate we interview throughout the process.

How to apply

Please visit the Pebblebeach Fundraising website to read more about the role and download an application form.

Closing Date: 12pm Friday 31st July

Interview Date: Thursday 6th August

Bring your curiosity, your enthusiasm and your own voice. We’ll bring the support, the opportunities and the chance to build a rewarding career helping charities make the world just that bit better.

Are you driven by using financial insight to influence decision and strategy?

Join a growing business for good, that supports charities access high‑quality finance and operations support. As they expand their London presence, they're looking for a Finance Business Partner to lead financial delivery for a portfolio of charity clients. This is a role with real autonomy, variety, and influence and would suit either an experienced Finance Business Partner or an established Finance Manager looking to take the next step.

About the Role

This is a genuine business partnering position where you’ll take ownership of the end-to-end finance function for your portfolio, acting as the primary financial contact and trusted advisor to senior charity leaders. Based in their Westminster hub and connected to the wider team remotely, you’ll play a key role in strengthening financial resilience across multiple impactful organisations.

You will:

· Prepare and present monthly management accounts with clear insight

· Lead budgeting, forecasting and long-term financial planning

· Present financial updates to Executive Teams and Boards, offering constructive challenge

· Support funding bids and donor reporting with strong financial modelling

· Produce year-end accounts and manage auditor/examiner relationships

· Support and line-manage at least one Finance Assistant,

Every day, you’ll help charities make confident, data-informed decisions that protect their mission and future.

About You

We’re looking for a confident, commercially minded finance professional who enjoys variety, responsibility and building meaningful relationships.

You will bring:

· Professional qualification or studying (ACA/ACCA/CIMA) or equivalent experience

· Experience producing management accounts and external reporting

· Track record of presenting financial information to senior leaders / Boards

· Experience with SME accounting systems (Xero and/or QuickBooks ideal)

· Strong organisational skills and the ability to manage multiple clients

· Aptitude for working autonomously and making sound decisions

· Excellent communication skills, able to translate numbers for non-financial colleagues

· Experience in or alongside the charity sector (desirable but not essential)

You’ll thrive if you enjoy problem‑solving, autonomy, and being a steady, trusted presence for purpose‑driven organisations.

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Applications will be reviewed on a rolling basis, and interviews may take place before the closing date. Early applications are strongly encouraged.

Are you a detail-oriented finance professional looking to make an impact within an organisation driving System change?

I am recruiting an interim Finance Officer to join a highly regarded finance team on a 3-6 month temporary basis. This is an excellent opportunity for someone with strong AR/AP expereince to support a purpose-led organisation.

Key Responsibilities

• Raise and issue sales invoices in the accounting system
• Process supplier bills and expenses in a timely manner
• Monitor and manage the shared accounts inbox, responding to queries
• Maintain organised financial records and supporting documentation
• Assist the finance team with general administrative and transactional tasks as required

Ideal experience:

• Previous experience in an Accounts Receivable is essential
• Ability to manage multiple priorities and meet deadlines
• Used to different types of clients/funders, and project-based invoicing. 

My client can offer flexible working with 1-2 days a week in the central London office.

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

Join Catalyst Support as a part-time Management Accountant and use your finance skills to support meaningful work across mental health, wellbeing and recovery services. This flexible hybrid role is ideal for someone who enjoys turning financial information into useful insight, supporting budget holders and making a real difference in the charity sector.

Catalyst Support is looking for a part-time Management Accountant to join our Finance team and play a key role in supporting the financial management of our charity services. This is a great opportunity for an experienced finance professional who enjoys preparing clear management accounts, working collaboratively with budget holders, and helping ensure accurate financial reporting across projects that make a real difference to people’s mental health, wellbeing and recovery.

Working closely with the Head of Finance & Resources, you will support monthly reporting, budgeting, forecasting, reconciliations and year-end processes, while providing practical finance guidance to colleagues across the organisation. We are looking for someone who is proactive, organised and values-led, with a commitment to kindness, integrity and high-quality charity finance.

Location  Hybrid with at least 50% of working time in our Woking office

Salary  £32,000 pro-rata

Work pattern 14–17.5 hours to be worked across 2 / 2 ½ days per week

Contract  Permanent

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health and wellbeing – together every step of the way.

Key Responsibilities

• Prepare monthly management accounts and project financial reports.
• Participate in regular management accounts meetings with budget holders; conduct variance analysis against budget and forecasts and provide commentary for senior management.
• Complete reconciliation of project related balance sheet accounts including accrued and prepaid expenditure, deferred and accrued income accounts.
• Respond to internal and external finance queries in a timely and professional manner.
• Process the month-end transactions in the accounting software (Xero).
• Prepare budgets and financial forecasts in collaboration with the Head of Finance & Resources and budget holders to ensure accurate upload into the financial system.
• Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
• Assist with the preparation of year-end accounts and liaise with auditors as required.
• Contribute to the compliance with relevant financial regulations, internal policies, and reporting standards.
• Undertake any other duties as required by the Head of Finance and Resources tp support the effective running of the finance function.

About you

We are looking for someone who:

• Holds an Association of Accounting Technicians Certificate, or an equivalent qualification.
• Has at least two years’ experience in a management accounting role.
• Has experience working within the charity sector.
• Is confident preparing accurate, timely and informative monthly management accounts.
• Has experience working with budget holders and providing clear financial advice and guidance to non-finance colleagues.
• Can analyse budgets, forecasts and variances, and explain financial information in a clear and accessible way.
• Has strong numeracy skills and experience working with multiple projects or funding streams.
• Is confident using Microsoft Word, Outlook and Excel, including advanced Excel functions such as IF formulas and Pivot Tables.
• Has experience using accounting software; experience of Xero would be desirable.
• Understands, or is willing to develop knowledge of, charity finance, Charity SORP and relevant financial regulations.
• Works well independently, within a small finance team and as part of the wider organisation.
• Is organised, proactive and able to prioritise work effectively.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Is respectful, inclusive and committed to equality of opportunity.
• Is adaptable, self-motivated and able to work calmly in a changing or challenging environment.

Benefits 

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
• Birthday leave, employee discounts, and flexible working wherever possible
• Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

• Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

People Services Administrator

£25,738 per annum

Plymouth

37.5 hours per week

Full-Time

Permanent

Our client is looking for an exceptional People Services Administrator to join their small, friendly and busy People Services team.

This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.

About you

Our client is looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.

You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.

This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.

What you’ll be doing

You will:

· Support recruitment administration, onboarding and new starter processes

· Communicate professionally with candidates, managers, staff and volunteers

· Prepare letters, contracts and employment documentation

· Maintain accurate employee and volunteer records

· Support payroll, benefits and contractual administration

· Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks

· Support absence recording, reporting and routine People Services queries

· Help improve systems, processes and the overall employee and volunteer experience

What is our client looking for

You will bring:

· Excellent administration skills

· Strong attention to detail and accuracy

· Good organisational skills and the ability to manage competing priorities

· Confident written and verbal communication skills

· A professional, friendly and customer-focused approach

· Strong IT skills, including Microsoft Word, Excel, Outlook and Teams

· Confidence using databases or digital systems

· The ability to maintain confidentiality and handle sensitive information appropriately

· A positive, flexible and supportive approach to working as part of a team

Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.

Why join them?

You will be joining a supportive, values-led organisation where the quality of their people processes makes a real difference to the experience of their staff and volunteers. They are guided by their values of Compassion, Respect, Integrity and Professionalism, and they are committed to creating a workplace where everyone is treated with dignity and respect.

How to apply

If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, they would love to hear from you.

Closing date: 11:59 Sunday 9 August 2026

First interview date: Monday 24 August

Second interview date: Wednesday 26 August

Our client is committed to equality, diversity and inclusion and welcomes applications from people with a range of backgrounds and experiences. They are committed to creating a workplace free from discrimination, bullying, harassment and victimisation.

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.

We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.

Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes. 

The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.

You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.

Key Responsibilities

• Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
• Create regular social media posts about LGN activities, events, volunteers, and community impact
• Write short stories or case studies about members, volunteers, and the difference LGN is making
• Help promote events, activities, and volunteer opportunities locally and online
• Create simple posters, flyers, and social media graphics using Canva or similar tools
• Update information on the LGN site and social media pages
• Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
• Help raise awareness of LGN and encourage more local people to get involved
• Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
• Maintain organised records of marketing activities, schedules, and reports
• Contribute to the development of marketing strategies by providing insights based on analysis skills
• ·Attend board meetings often, voicing the continual objectives and aims for the charity
• Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
• Call handling enquiries from referrers, locals, volunteer prospects
• Checking and sending off D B S forms for volunteer befrienders

Essential Skills And Qualities

• Experience in the charity sector within a marketing environment is advantageous
• Strong analysis skills with the ability to interpret data effectively
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
• High level of IT competency, including Google Suite and Microsoft Office
• Strong time management and ability to prioritise a varied workload
• Confident writing, editing, and presenting skills
• Flexible, self-motivated, and capable of working independently and as part of a small team
• Able to respond positively to challenges, feedback, and shifting priorities
• Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
• Empathy and sensitivity to the challenges faced by individuals and communities
• A positive, can-do attitude and belief in the power of community development and organising
• Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
• Data entry experience
• Leadership qualities with a proactive approach to problem-solving and team collaboration

Desirable Skills

• Capacity to work with wordpress com and update web pages
• Familiarity with accounting software
• Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
• Previous experience in the charity sector
• Intermediate proficiency with Excel software
• Attention to detail in screening reports, accounts, budgets
• Report writing skills
• Bid writing experience

Benefits

First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form.  We would love to hear from you. All the best.

Are you an organised, solution-focused administrator with experience in financial reconciliation?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator. In this role you will help us deliver a high-quality service that makes a real difference to our residents across multiple accommodation services.

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.

Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You

We’re looking for proactive people with a positive, can-do attitude and good communication skills. You will enjoy working in a busy team and delivering great service.

Experience working in a housing or charity environment is helpful, but enthusiasm to learn and take on a new challenge matters most. If you can demonstrate the below we encourage you to apply:

• Proven experience in financial reconciliation, invoice processing, or payment control.
• Strong organisational skills and the ability to manage a busy workload.
• Experience of using IT systems and Microsoft Office packages to complete admin tasks.
• A team player who can build constructive relationships with colleagues and partners.
• Ability to prioritise tasks and resolve issues in a customer-focused way.
• Understanding of housing options available and the challenges these can create, such as semi-independent housing, and supported accommodation is beneficial.

Above all, you’ll share our commitment to providing an excellent service, and supporting people to rebuild their lives. We value people who take responsibility, build strong relationships, and care about the experience of our clients.

How to apply

Please note, we may close this advert early and recommend early application if you are interested in this post.  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10:00 am on 5 August 2026

Interview and assessments on: 24-26 August 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Human Resources Assistant/System Administrator

£31,227.25 FTE which equates to £24,981.80 for 28 hpw

Cambridge

Part-Time / Permanent

28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days.

The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role.

Our client is looking for a Human Resources Assistant/System Administrator to join their established warm and friendly HR Team.

What you’ll do

Recruitment

· Assist their HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues.

· Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status.

HR Metrics and reporting

· Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board.

HR Administration

· Preparation of employee correspondence, including contractual and rota changes, maternity and other leave.

· Maintain and update the Human Resources Information System (Cascade) and manual employee records.

· Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest.

· Provide support with both internal and external audits.

· Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation.

System Administration

· Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols.

· Resolve internal Cascade and Networx issues and raise helpdesks tickets as required.

About You

· CIPD Level 3 Foundation Certificate in People Practice or equivalent experience.

· Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail.

· Excellent oral and written communication skills, with a professional manner at all times.

· Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports.

· Experience of working in a busy and varied administration role or in a HR Department.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Closing date: Thursday 6 August 2026

Interview Date: Thursday 13 August 2026

New Business Account Handler
Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week
Salary: £28,818.00 per annum (Inc MS), Band C, Level 3 

About the Role

We’re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities.

As a key client-facing representative, you’ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.

What You’ll Be Doing

• Engaging with prospective charity clients to understand their insurance needs

• Providing clear, tailored advice and producing accurate, competitive quotations

• Converting enquiries into new business while working towards achievable targets

• Identifying cross-selling and up-selling opportunities to support wider growth

• Managing the full client journey from initial enquiry through to policy documentation

Key Responsibilities

• Handling new business enquiries from first contact through to completion

• Proactively following up on leads generated through marketing campaigns

• Matching client requirements with suitable insurance products and solutions

• Ensuring all documentation is accurate, compliant, and professionally presented

• Building long-term, trust-based relationships through outstanding client service

What We’re Looking For

• Experience within commercial insurance

• A positive, proactive, and client-focused mindset

• Strong communication skills, with the ability to build rapport and explain solutions clearly

• Confidence working towards goals and achieving targets in a supportive team environment

• Cert CII qualification, or progress toward achieving it

What we offer as our New Business Account Handler:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team
• A double-matched pension scheme, up to 10% employer contribution
• A family-friendly approach, with generous family leave policies

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday 28th July 2026

Interviews will be held between 3rd August and 7th August

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and suitable candidates invited to a first stage interview (online via Microsoft Teams) as they are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert as soon as a suitable candidate is identified. 

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role