Client accounts team administrator jobs

Job title: Customer Success Executive 

Reporting to: Customer Success Manager

Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)

Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)

We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.

Flexible working hours are available after successful completion of the probationary period. 

Primary Responsibility

As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.

You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.

The Role 

• Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
• Prioritise incoming calls (with occasional outbound calls when required).
• Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
• Prepare daily, weekly, and monthly stats/sales reports as needed.
• Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
• Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
• Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
• Stay up to date with new products and features across CharityJob.
• Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
• Support other internal departments when required and agreed with the Customer Success Manager.

The Person 

• Passionate about delivering great customer experiences
• Friendly, confident telephone manner
• Excellent verbal and written communication skills
• Strong problem‑solver
• Organised, methodical, and proactive
• Collaborative team player

Does this sound like you? If so, we’d love to hear from you, so please submit your application now.

The Company 

CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them. 

We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.

 Application Instructions 

Please click the ‘Apply Now’ button to submit your application.

Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.

Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £28,818.90 per year, Band C, Level 3 Inc. MS
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

At Unity Insurance, part of the Scouts movement, we’re proud to help charities, youth groups, and organisations like Scouts and Guides protect the people, places, and activities that matter most.

We’re a small, supportive team with a big heart, and we’re looking for an experienced Account Handler to join us. If you’re passionate about delivering great customer service, enjoy building relationships, and want to make a difference through your work, we’d love to hear from you.

This is a fantastic opportunity to join a friendly organisation where your contribution is valued and your work has real purpose.

What you’ll do as an Account Handler:

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base

What we’re looking for as an Account Handler:

• Experience in insurance and customer service
• Understanding of youth organisations or small charities 
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications 
• A genuine passion for helping others

Why join us?

• At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
• We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Friday 24 July 2026

Interviews will be held on Monday 3rd August 2026 in Lancing.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

L&D Administrator

We have an exciting opportunity to expand the Workforce Team by recruiting a Learning & Development Administrator. If you want be part of an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: L&D Administrator

Location: Hybrid/London

Hours: Full-time

Salary: £33,000 per annum

Contract: Permanent

Closing date for applications: 12:00pm, 20th Jul 2026

The Role

This role will play a key part in supporting the delivery of the IPS Qualification, ensuring that learners, managers and trainers are well supported and that learning programmes run smoothly and to a high standard. The role will also play a key part in supporting the wider workforce team at IPS Grow by providing administrative support across different areas of workforce activity.

The role will involve providing high-quality administrative, coordination and project support, with a particular focus on learner administration, data inputting, scheduling of qualification teaching sessions, data collection, reporting and continuous improvement of learning provision. You will work closely with members of the Workforce Team and wider IPS Grow colleagues and will report to the Learning and Development Manager.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

The key requirements of the role are:

• Learning and training administration
• Programme coordination and project support
• Data, reporting and quality support
• Wider workforce team support

About You

You will have had prior experience in an administrative support role, ideally in a learning or education environment. You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role. 

We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will also be:

• A team player and also have the ability to work independently, are receptive to feedback and use it to continually improve.
• Highly organised, proactive and reactive
• Familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts.
• Be able to communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to 4 questions to test your passion and interest in the role as well as your technical skills.

Our client is able to sponsor visas but only for those eligible through the new entrant route. Please ensure you have the right to work in the UK before applying.

You may have experience in roles such as Admin, Administrator, Administration, Coordinator, Coordination, Programme Admin, Programme Administration, Programme Support. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

An exciting opportunity has arisen for a Medical Admin Clinic Co-Ordinator to join our Medical Team. This role will require the successful candidate to ensure that all internal and external clinics run smoothly, providing doctors and MDT with relevant documentation ensuring that this service is reliable, efficient, timely, accurate and confidential.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Working closely with the Medical Secretaries & Medical Business & Revalidation Manager you will provide a high quality and professional support to the Medical Team.

· Have excellent communication and organisational skills and manage a varied workload.

· Be forward thinking and flexible approach.

· Have the ability to work under pressure while remaining calm.

· Have a sympathetic and diplomatic telephone manner and maintain confidentiality at all times.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Dates: Monday 27th or Tuesday 28th July 2026

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Terms and Conditions

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

L&D Administrator

We have an exciting opportunity to expand the Workforce Team by recruiting a Learning & Development Administrator. If you want be part of an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: L&D Administrator

Location: Hybrid/London

Hours: Full-time

Salary: £33,000 per annum

Contract: Permanent

Closing date for applications: 12:00pm, 20th Jul 2026

The Role

This role will play a key part in supporting the delivery of the IPS Qualification, ensuring that learners, managers and trainers are well supported and that learning programmes run smoothly and to a high standard. The role will also play a key part in supporting the wider workforce team at IPS Grow by providing administrative support across different areas of workforce activity.

The role will involve providing high-quality administrative, coordination and project support, with a particular focus on learner administration, data inputting, scheduling of qualification teaching sessions, data collection, reporting and continuous improvement of learning provision. You will work closely with members of the Workforce Team and wider IPS Grow colleagues and will report to the Learning and Development Manager.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

The key requirements of the role are:

• Learning and training administration
• Programme coordination and project support
• Data, reporting and quality support
• Wider workforce team support

About You

You will have had prior experience in an administrative support role, ideally in a learning or education environment. You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role. 

We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will also be:

• A team player and also have the ability to work independently, are receptive to feedback and use it to continually improve.
• Highly organised, proactive and reactive
• Familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts.
• Be able to communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to 4 questions to test your passion and interest in the role as well as your technical skills.

Our client is able to sponsor visas but only for those eligible through the new entrant route. Please ensure you have the right to work in the UK before applying.

You may have experience in roles such as Admin, Administrator, Administration, Coordinator, Coordination, Programme Admin, Programme Administration, Programme Support. 

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

About the role:

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.

As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.

At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.

About you:

• You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
• You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
• You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
• You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
• You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 19th July at midnight

Interview date: Tuesday 28th July online via Microsoft Teams

A second stage interview will be arranged for suitable candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.

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Brief role description

The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.

In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.

You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.

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Who we are looking for

To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.

You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders. 

The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach. 

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Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role?​ Have a look at the Job Description.

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What’s in it for you?​ Check out our Benefits.

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Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​​Sunday, 19 July 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity. 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Do you want to make a positive difference to the lives of others? 

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 65 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults. 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks, including the Blue Light Card. Please note that this is predominantly an office-based and community role, but there may be the possibility of home working, subject to the needs of the project. 

We are seeking two Deputy Managers to support adults with moderate learning disabilities and autistic adults to live independently. One post will lead the Shared Houses team, and the other will lead the Outreach team. 

  The role will suit you if you:  

• have two years’ experience of working with adults with a learning disability and autistic people in a community setting  

• have the passion to enable people with a learning disability and autistic people to participate fully in decisions that affect their lives  

• understand the issues faced by people with a learning disability and autistic people living independently and have the skills to meet their practical, social and emotional needs  

• have a good working knowledge of safeguarding issues  

• have experience of managing and supervising staff  

• have excellent communication and IT skills  

• are working towards (or would like to work towards) a management diploma/NVQ Level 5 

Please read the Person Specification and Job Descriptions for more details, and if you have any questions, please get in touch.

Head of Industrial Relations

£68,602 per annum + excellent benefits.

Home-based with travel to meetings/training across the country as required

Full time, permanent.

Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.

Make A Difference

This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.

Why This Role Matters

As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.

Who We’re Looking For

Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.

What You’ll Be Doing

You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.

What our client can offer

Our client is an equal opportunities employer and offers a very generous package of benefits including

· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.

· Generous leave: 33 days annual leave + bank holidays.

· Pension: 9% employer contribution.

· Professional development: Ongoing training and peer support.

· Expenses covered: Travel, home-working allowance, and equipment provided.

· Inclusive culture: They welcome applicants from all backgrounds and communities.

They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.

If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.

INTERESTED?

The closing date for application is 4pm on Wednesday 5 August 2026.

Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.

Start date: Tuesday 1 December 2026 but dependent on individual circumstances.

TO APPLY

To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.

Helen Arkell Dyslexia Charity, based in Farnham, Surrey, is one of the leading charities in the UK empowering children and adults with dyslexia and other specific learning difficulties. We have a strong reputation built upon 50 years of pioneering work in this field. We currently provide direct support to over 1800 individuals with dyslexia each year.

We are looking for someone who will support our short courses administration as well as providing the administration for our shop; which is both on-line and in-person. The role is based full-time in our office in Farnham, and you will work closely with the team based there. A collaborative approach and commitment to Helen Arkell’s values is essential. You will be confident in multi-tasking and dealing with the public, as well as having good communication and digital skills.

Key Responsibilities

Courses

· Prepare for online and face-to-face courses including setting up webpage booking pages, answering enquiries, and preparing resources such as leaflets and handouts

· Process course bookings ensuring accurate records are maintained.

· Create events and host on-line courses via Zoom

· Support course delivery for both on-line and in-person events

· Manage the on-line, and on-demand course recordings access.

· Send out and collate feedback forms and certificates for courses

· Process applications for bursary places on courses

Shop

· Source, order and manage the stock (with the agreement of the Head of Education)

· Ensure that the shop is well presented and serve customers making purchases.

· Process orders received via our website, including packing and dispatching.

· Manage the Shop on our accounting system, Sage. Including updating the ledger daily,  updating the stock information and producing purchase orders.

· Manage the ‘till’ ensuring accurate records are maintained and systems agree.

· Produce the monthly sales report

· Lead regular stock takes.

· Develop innovative sales ideas including advertisements, to increase shop turnover

· Support the shop finance functions such as producing customer invoices and VAT receipts

· Prepare stock for events away from the HADC office

Other

· Support the general administration of the office, including answering the door and the phone and ordering supplies.

· Attendance at charity events (which may be out of office hours) where time-off in lieu will be given

We’d love to hear from you if you would like to join us as we deliver our exceptional services.  

Thank you for your interest in working with us and we look forward to receiving your application.

The client requests no contact from agencies or media sales.

In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We have an exciting opportunity for a Deputy Manager to join our team in Exeter.

The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. 

They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.

What you will be doing: 

• Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
• Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
• Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
• Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
• Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to

On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.