1 Client advisor jobs near Glasgow

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Page 1 of 1
Glasgow, Glasgow City
£31,000 per annum
Permanent, Full-time
Job description

Temporarily Homebased then based in Govan, Glasgow

A fantastic opportunity has arisen for a permanent full time Housing Adviser at Glasgow’s Helping Heroes, a partnership between SSAFA, the UK’s oldest national tri-service military charity and Glasgow City Council.

About the role

We are seeking an experienced and enthusiastic housing professional to provide expert impartial advice and assistance for serving Armed Forces personnel, veterans and their dependant families in the Glasgow area. You will be responsible for delivering a start to finish service for clients experiencing homelessness or with housing issues.


To carry out this role successfully you will have knowledge of housing law in Scotland and an understanding of the housing landscape in Glasgow. In addition, you will have knowledge of statutory and voluntary organisations to enable partnership working.

You will be able to manage a full and varied case load providing holistic advice with an emphasis on housing and homelessness. You will work with others in the team to ensure practical assistance and emotional support is available. An understanding of the issues faced by veterans, serving personnel and their families is essential to the role.

As part of our Tenancy Sustainment Programme you will be involved with the recruitment and management of volunteers in conjunction with the Housing Peer Support Worker. Previous experience in this area is desirable.

You will be IT literate with confidence in the use of MS Office and databases. You will have excellent communication skills with the ability to develop rapport with a wide range of clients and partners.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

Due to Covid-19 the Glasgow’s Helping Heroes team is currently working remotely until we can ensure a safe office working environment for our employees.

Closing date: Midnight on 26th July 2020.

Interviews: Friday 7th August 2020

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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Posted on: 10 July 2020
Closing date: 26 July 2020
Tags: Advice, Information,Housing Management
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