Client Finance Officer Jobs in City Of London, England

We have an exciting opportunity for a suitable candidate with leadership skills to join Depaul UK as Executive Director of Finance and IT, and member of the Executive team. You will join our Executive team in Depaul UK to play a vital role in preventing homelessness and supporting/empowering individuals impacted by homelessness.

About Us:

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -

Role Overview:

The purpose of the Executive Director roles within Depaul is to ensure that the organisation’s vision, mission and values are delivered through a strategic, shared approach by the Trustee Board, Executive Team and wider workforce.

As the appointed candidate, you will manage the Finance and IT departments and provide strategic and operational management of financial and budgetary processes, ensuring sound, prudent, financial management in compliance with all regulatory and statutory requirements, underpinned by relevant policies and procedures.

You will provide support for income generation, and other service activity, to secure financial sustainability.

You will also report to the CEO and manager a team of 10 people - currently 8 FTE in Finance and 2 FTE in IT, including 2 direct reports – Financial Controller and Head of IT & Systems.

As part of responsibilities, you be attend meetings of the Council of Trustees, the Trustees’ Finance, Audit and Risk Committee (FARC) and the Depaul Housing Services Board.

Key Responsibilities:

• Provide a financial service to Depaul UK that meets regulatory and statutory requirements.
• Ensure robust systems and processes for financial planning, analysis and reporting.
• Preparation of the annual statutory accounts and corporate reports to Depaul International, owning an effective relationship with external auditors.
• Support and guide budget holders and senior managers in their financial management responsibilities and produce the annual budget and periodic reforecasting.
• Provide strategic oversight, and monitoring, of the corporate risk register reporting to the CEO and Finance, Audit and Risk Committee.
• Support ICT systems development ensuring that all ICT is strategically planned and fit for purpose, delivering cost savings and efficiency wherever possible.

Please note that this job opportunity is offered as a full-time (35.7 hours a week), permanent role. Kindly ensure to upload your up-to-date CV and submit a supporting statement.

What We Are Looking For – Person Specification:

• Fully qualified accountant (CCAB or CIMA), with post-qualification experience in senior financial management positions and a track record of producing financial strategy, planning, reporting, monitoring and budgeting.
• Excellent knowledge and understanding of UK financial regulations, including Charity SORP and its application
• An excellent people manager, with demonstrable experience of leading and driving change programs
• Experience of working in a senior leadership/executive team

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Monday 6th May 2024. at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .

We kindly request no contact from unsolicited recruitment or media agencies.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the people whose circumstances have made them extremely vulnerable, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

 Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About this role

The role of the Finance and Payroll Manager is to support the Development and Finance teams to manage and report on restricted income, as well as to manage monthly in-house payroll under the guidance of the Head of Finance. This involves ensuring that we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes and that staff are paid accurately and on time each month. The Finance and Payroll Manager will work within a small Finance team under the supervision of the Head of Finance. They will work closely with the Joint ED, wider Senior Management Team, Head of Development and budget holders throughout the organisation.

They will support the Head of Finance with annual budgeting and quarterly re-forecasting as well as with the production of the monthly management accounts. They will support the Development team in making grant applications and develop restricted grant budgets for newly secured grants for integration into the organisational budget; they will meet regularly with the Development team and budget holders to review restricted project spend. They will produce reports for funders working in conjunction with our Development Team and casework teams. The Finance and Payroll Manager will contribute to a culture of continuous improvement of the finance systems, processes and grant management tools to ensure they continue to be fit for purpose.

Contract and location

The role is a full-time, permanent position with an annual salary of £50,571 per annum less any required deductions for Income Tax and National Insurance. 

 Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. 

Further details and how to apply

Please review the full person specificaiton and job description for further information. The deadline for this role is 19 May 2024. Applicants must have the right to work in the UK

Senior Finance Business Partner
Permanent, Full-time
£60,000 - £65,000
Hybrid working 3 days in office
Location: Central London

My client is a world-leading arts not-for-profit organisation that works to push the boundaries of the arts and work tirelessly to produce new shows. As part of the organisation’s ongoing growth plans, they are currently in the process of improving the commercial arm of their business and explore new avenues for revenue. This has led to a need to recruit a senior finance business partner in support of this ambitious plan. As the senior finance business partner you will work closely with the wider team as well as moulding the department and building relationships with senior stakeholders.

Key responsibilities:

• Develop strong working relationships with key stakeholders and work in partnership with other teams providing data and analysis relevant to the business strategy.
• Use data from various data sources to understand historic trends and use this information to create financial models and presentations to inform budget decisions.
• Create income and cost Key Performance Indicators and research other organisations to measure performance.
• Provide timely and accurate monthly management accounts including income and expenditure, balance sheet reconciliations and Key Performance Indicators.
• Prepare budgets according to timelines in discussion with the team and Chief Financial Officer.
• Prepare monthly rolling forecasts of income and expenditure, working closely with other members of the Team,
• Undertake monthly reviews with budget holders to review income and direct costs  and feedback to key stakeholders where necessary.
• Take an active role in aiding senior managers and team members understanding of their financial responsibilities.
• Working with the Financial Accounts Team, ensure complete and accurate transaction processing.

The successful candidate will be a fully qualified accountant with a desire to drive change in an organisation, influencing senior stakeholders at multiple levels. Additional skills include highly developed interpersonal and communication skills with the ability to liaise and work across different teams.

My client is fully open to sector experience and committed to delivering a first-class training and induction programme. As such we welcome candidates from industry, charity or practice backgrounds

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community.  We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust.  Springfield Law Centre is unique as a working model of a health justice partnership.

We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre.  There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.

Qualifications and experience

1. 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
2. Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
3. A track record of implementing and managing change. 
4. A track record of leading and motivating others demonstrating strong people skills.
5. A track record of innovation and problem solving.
6. Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
7. Appropriate skills and experience to effectively handle and manage complaints.
8. Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
9. Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
10. Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
11. Ability to draft appropriate documentation in your specialist area of law.
12. Experience of giving successful training or talks, for example giving presentations, or
13. representing clients before Courts or Tribunals.
14. Skills
15. Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
16. Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
17. Ability to understand the financial viability of the Law Centre.
18. Ability to report effectively to funders and to monitor progress against grant funded projects.
19. Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
20. Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
21. Ability to prioritise your workload with minimum supervision.
22. Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
23. You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
24. Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.

Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Duties and Key Responsibilities:

1. Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
2. Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
3. Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public

Caseworker

Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.

This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.

This will be a fixed term contract till 31 July 2024.

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​Role Overview:

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For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.

The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.

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​Key Responsibilities:

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• Work with partners to identify and engage veterans with the CFO Programme.
• Undertake needs assessments with each veteran and jointly develop their support plan.
• Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
• Work with the veteran to secure employment.
• Optimise the delivery of activities which are separately billed as part of CFO Programme.
• Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
• Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.

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​Essential Competencies:

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• Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
• Highly motivated and independent, capable of working remotely from their line manager.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
• Experience of working with others as part of a multi-disciplinary team.
• Excellent communication, organisation and IT/CRM skills.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.

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Security Clearance

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The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.

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If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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Ace of Clubs – Post of Director

Salary: £45,000 - £50,000 pa

Probationary Period: 6 months

Notice Period: 3 months

Responsible to: The Ace of Clubs Trustees Management Committee

Post Summary

The Ace of Clubs is a Day Centre for Homeless and Vulnerable people that has operated for 30 years in Clapham, south London. It is under the Trusteeship of the Redemptorists of the London Province; a Roman Catholic Religious Congregation of priests and brothers and it is staffed and managed by a staff of lay professionals. It is a Registered Charity.

The Director leads a core staff of dedicated professionals who with the assistance of volunteers; manage the day-to-day operation of the Ace of Clubs; ensuring the efficient delivery of its range of services to its clients.

The Ace of Clubs charity has grown over the past thirty years expanding its range of support services with the help of partners:  Glassdoor (who provide housing and services advice), START Homeless Outreach Team who support people experiencing Homelessness & Rough Sleeping and the NHS who hold clinics at Ace of Clubs centre, both dental and medical with nurses visiting on a weekly basis.

The principal responsibilities of the Director:  to provide overall leadership within the organisation, the management of the core staff, regular reviews of performance both for AoC, the core staff and partners; developing a strategic plan with regular reviews.  S/he will exercise oversight of the AoC’s finances.  

The Director will also work closely with the chair of the AoC Trustees Management Committee to whom s/he will report regularly.

The key to the sustaining of the Charity’s core services is Fundraising. The Director will lead on Fundraising: identifying and meeting with appropriate funders; preparing the bids as per the required specifications; drafting monitoring reports and ‘keeping funders warm!’

Key Objectives and Responsibilities

Line Management

· Overall leadership and management of the charity staff team, working directly with staff, volunteers and centre users.

· Line management of the Centre Manager on a regular basis; conducting appraisals and agreeing ‘targets’ going forward.

· Line management of the Ace Charity shop manager; weekly meetings; conducting appraisals and agreeing ‘targets’ going forward

· Manage all staff team development, including recruitment, appointment, training, performance management at the centre, during projects and in the shop.

Budgetary Management

· In close collaboration with the Treasurer to manage the day-to-day finances of the Charity. To develop and manage the charity’s future financial strategy of the charity, including setting the annual budget and forecasts, reporting on the financial performance of the charity in conjunction with working in collaboration with the Treasurer and regularly reporting to the board of Trustees.

Review, Monitoring and Evaluation

· To undertake regular reviews of the Charity’s policies, procedures, practices, and documentation, to update and develop, ensuring all H&S and Safeguarding protocols reflect current best practice.

Knowledge, Skills and Certification Required

· Established Managerial experience of managing projects for homeless and vulnerable people, showing a strong knowledge of the homeless sector, how it works, and what the issues are facing homeless people and the charity’s wishing to support them (London based experience preferable).

· Successful long-term experience working with, helping, and relating well to homeless and vulnerable people, understanding the issues they face whilst also at times needing to be able to draw boundaries for people, including, at times, having to exclude people from services for periods of time, as appropriate.

· Demonstrable experience in strategic planning showing an ability to maintain existing donor relationships whilst developing new sources of income and diversifying a funder base, including making bid applications for funding and managing and/or completing all relevant monitoring reporting.

· Up to date knowledge of current best practice and experience in the implementation of all matters of Health and Safety, and Safeguarding and so forth, which shows an ability to manage these things in a way that keeps projects up to date and progressing with such standards.

· Experience in management tasks such as recruitment, staff management and appraisal, team building, chairing meetings, writing and collecting reports, monitoring, drawing up meeting minutes, action plans, good prioritising of work, adaptability of approach and so forth.

Other Requirements

Enhanced DBS Check required.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to beneficiaries, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

 About the Role

The Africa Death Penalty Team Project Manager is responsible for coordinating Reprieve’s litigation and advocacy in Sub-Saharan Africa. At the moment, the team works on death penalty casework and abolition advocacy in Malawi, Tanzania, and Kenya. Our casework includes work on individual cases on behalf of people facing a death sentence; large-scale projects, such as the Kenya resentencing project, wherein we support stakeholders to ensure 5,000+ people are able to access a chance at reducing their sentence from death via a new sentence hearing; and  long-term regional projects, such as our strategic litigation before the African Court on Human and Peoples’ Rights, which challenges the mandatory death penalty, torture, and other associated violations of the African Charter.

Regional context

 There is a trend toward the abolition of the death penalty in Africa. In recent years, countries across the continent have taken the decision to limit the application of the death penalty or to abolish it altogether. This has been seen as a turning away from old laws and systems that were imposed by former colonial governments, which obstructed alternative dispute resolution mechanisms, and were designed to remove discretion from the local judiciary. African lawyers and judges are now at the forefront of a wave of progressive jurisprudence on issues related to the death penalty including methods of executions, torture, sentencing practice, conditions of confinement, and intersections of gender, disability, and socioeconomic status with criminal justice. This jurisprudence has become a model for the international movement to limit the death penalty, and is being held up as best practice in jurisdictions around the world.

Contract and location

This is a full-time, permanent role based in Reprieve’s London office. Reprieve operates a hybrid working model with staff working part of the week from home and part of the week from the office. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel. 

The annual salary is £50,571 full-time per annum, less any required deductions for income tax and national insurance.

Further details and how to apply

Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 02 June 2024. 

Applicants should note that CVs, cover letters and other documents cannot be considered.

An exciting opportunity has arisen to join our dynamic team as a Money Advice Caseworker on our Debt Free London project. The successful applicant will be providing money advice as part of our London wide project.

You will be contributing to the health & well-being of the community and helping people from reaching crisis point. In return, as part of our team, you will benefit from learning and development opportunities.

If you are a team player, willing to learn, committed to quality and want a job which makes a difference in people’s lives then this could be the job for you.

Closing Date: 5pm on Tuesday 7th May 2024
Interview Date: Friday 10th May 2024

Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Do you have experience in managing diaries and supporting a committee or board members? Are you used to providing support to more than one executive at a time? Are you a proactive and highly organised individual looking to support executive directors in their mission to lead and collaborate effectively?

Work setting: Hybrid
Salary: between £37,000 and 38,800 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Closing date: May 2nd

TPP are recruiting a PA to Directors on behalf of our client, a charity dedicated to empowering girls and young women nationwide.

Benefits:

*25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
*Up to 5 days paid volunteering days per year.
*Enhanced maternity leave.
*Pension scheme with up to 10% employer contribution.
*Life assurance of up to 4x the annual salary.
*Employee Assistance Programme.
*Healthcare cash plan and much more!

The Role:

As a PA to the Directors, you will play an essential role in in facilitating the smooth operation of the organisation by working closely with executive directors to provide leadership support.

Main responsibilities:

*Provide high-level support to two executive directors, handling communications and diary management.
*Be the first point of contact for executive directors, managing their inboxes and drafting communications on their behalf.
*Take accurate minutes during meetings and manage action logs, ensuring follow-up on commitments.
*Act as the secretariat for the directorate, leadership team, and project/programme boards, coordinating meetings, agendas, and logistical arrangements.
*Coordinate specific projects and events, providing administrative support and ensuring smooth execution.
*Manage finance processes including invoice payments, expenses, and team credit cards, ensuring compliance and accurate record-keeping.
*Collaborate with the Leadership Support team to streamline processes and improve efficiency across the executive leadership team.

Essential requirements:

*Strong time management skills to handle tight deadlines and conflicting priorities effectively.
*Excellent interpersonal skills.
*Proficiency in Microsoft Office and strong written and verbal communication skills.
*Ability to solve problems quickly and find innovative solutions.
*Experience in a PA/EA role supporting multiple executives and managing complex diaries.
*Experience in managing committees or boards, including agenda management and minute-taking.
*Familiarity with financial processes and handling confidential information with discretion.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Full-time and part-time options available:

Office Administrator and Receptionist (35 hours - £25,562) 
Office Administrator (19 hours - £13,876)
Receptionist (16.5 hours - £12,050)

Are you looking for a varied and interesting role that’s also rewarding? Do you want to put your administrative talent and organisational skills to use? 

We’re looking for a self-motivated person with a can-do attitude to deliver great customer service to our clients and visitors. You’ll be the friendly face of our organisation, greeting all visitors in a welcoming and professional manner. You’ll also help with general administration for all departments and arrange cover for activities and programmes.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

Joining our team means you’ll be doing work you can be proud of, helping to make sure our charity runs smoothly and supporting people to get the best out of their lives. 

Main responsibilities 

• You’ll look after the reception area, answer the phone and field calls 
• You’ll welcome all visitors and make sure our students are signed in and collected at the end of the day, liaising with drivers if needed 
• You’ll arrange cover for activities and programmes across Share sites and in the community 

About you 

• You can deliver excellent customer service to everyone who comes through Share’s doors 
• You’re super organised, conscientious, and not afraid to use your initiative to tackle jobs you notice need doing 
• You’ve got great people skills and you’re excellent at communicating with people at all levels 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

Please send your CV and a cover letter addressing the following questions: 

1. What are your top three qualities that make you an excellent receptionist/administrator? 
2. What would you do if someone came in who was very upset and angry? 
3. Can you tell us about a time when you were very busy and had to multitask? What was the situation and what did you do? 

Please also complete our equal opportunities form, which you can download on our website.

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.

Contract: Permanent

Salary: In range of £58,000 per annum

Location: London, E8 4DG

Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.

The role:

Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.

Key duties and responsibilities:

• Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
• Organise and coordinate work programmes. 
• Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
• Participate in the recruitment, selection, induction and onboarding of team members.  
• Participate in on-call rota and respond appropriately to out of hours incidents.
• Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
• Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
• Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
• As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
• Develop high quality policies, procedures and systems relating to Property and Development Service.
• Advise tenants and other PBHA teams on strategy and future policy implementation.
• Propose appropriate partnership development opportunities to the Senior Leadership Team.
• Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
• Respond proactively to complaints regarding services, staff and contractors.
• Develop and implement new procedures in response to legislation changes and emerging best practice.
• Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.

Person specification:

• Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
• Substantial project or change management experience.
• Experience developing specifications for property related tenders and managing contracts.
• Revenue and Capital Budgets experience.
• Staff management experience.
• Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
• Knowledge of project management, e.g. PRINCE 2/APM Techniques.
• Experience of housing development issues, funding, approaches and financing.
• Sound knowledge of health and safety legislation.
• Prioritisation and ability to work independently as well as part of a team.
• Strong IT and data management skills.
• Strong communication skills, both written and oral.
• Communication skills, specifically with stakeholders. 
• Committed to innovation and creating customer value. 

Peter Bedford Housing Association offers in return:

• Excellent support
• Enhanced company sick pay
• Access to an extensive range of training
• A psychologically informed environment
• 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
• Cycle to work scheme
• Eye care vouchers
• Agile working.

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.