Client manager jobs in west norwood, greater london

About WA-UK

The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon.  WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region.  WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.

WA-UK is governed by a Board of Trustees.

Job purpose: We are seeking a motivated, experienced Fundraising & Public Interface Officer who will work with the Board to deliver WA-UK’s objectives by growing its income from a diverse funding pool including but not limited to trusts & foundations, legacy and individual giving and community giving.  You will develop WA-UK’s fundraising strategy (online and offline) and lead on its implementation. The post holder will be responsible for increasing the charity’s public profile and oversee the daily operation of the charity.  Leading a small innovative and dynamic team, you will also be exposed to other areas of work events and communications. 

Duties & Key Responsibilities

Development and implementation of fundraising strategies

Guided by WA-UK’s objectives and strategic priorities the postholder will:

· develop a fundraising strategy, set targets and take proactive steps to implement the strategy;

· consolidate, strengthen and build on donor and stakeholder engagement and maximize income generation through strategies developed in coordination with partners; 

· develop a portfolio of donors and ensure that their objectives and needs are met;

· lead on the growth and quality of institutional funding sources; consolidate and strengthen existing institutional donor relations; revitalise any dormant institutional donor relations;

· support the programme officer to prepare, submit and present proposals and concept notes to donors;

· with the programme officer, maintain and manage a donor reporting calendar to ensure production of timely and appropriate reports that demonstrate the impact of their grants;

· significantly expand the charity’s funding and support base; aim to increase regular monthly/ annual donations;

· with the communications officer develop and implement strategies to grow and retain support of individual and community donors;

· identify, research, and develop major givers, whether giving as individuals or through trusts or companies;

· ensure that all major donors are provided with the highest level of stewardship;

· with the communication officer and key partners, plan and deliver campaigns and events; develop online strategies and coordinate messaging to raise funds for appeals and projects.

· ensure the upkeep of a database and filing system on all existing and prospective donors;

· monitor and apply for grants to enable the charity to advance its objectives.

Public interface and outreach activities

The postholder will:

· promote the charity’s public profile including through participation in diverse fora including with other stakeholders, charities, NGOs;

· attend networking events if/when needed and speak on behalf of the charity; and

· plan for and run at least two public outreach and/or fundraising events per year including with partners.

Leadership for staff and supporting the board of trustees

The appointee will:

· lead and manage a small team of staff;

· oversee the daily operation of the charity including compliance with relevant laws and regulations;

· ensure the financial stability of the charity;

· provide regular briefings to trustees and if required prepare documents and agendas for board meetings; and

· contribute to the content of reports issued by and for the board including the annual reports.

Person Specification

Qualifications

We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical

thinking, problem-solving, and effective communication skills, demonstrated through relevant

qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.  

Essential experience

· a track record of developing and delivering successful fundraising activities across a broad fundraising portfolio.

· a track record of securing grants from UK- and overseas-based institutional donors.

· experience of stewardship, running campaigns and events.

· experience of writing & presenting cases for support, letters, and reports.

· a track record of managing a team.

 

Desirable experience

· experience and good understanding of engaging with high-value supporters.

· experience of investigating, collating, summarising, and disseminating research.

· experience of preparing high-quality grant applications.

· experience of using a database to support prospect targeting and research.

 

Essential knowledge and skills

· knowledge of donor compliance requirements. 

· excellent leadership and team-working skills. 

· compelling presentation skills and confident public speaking.

· excellent reporting skills both narratively and financially.

· ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

 

Personal qualities and competencies

· strong interpersonal skills.

· be driven, proactive, focussed, and able to spot and create opportunities.

· strong organisation/planning skills and ability to plan and deliver against targets.

· strong time management skills and ability to prioritise, multi-task and work under pressure.

· ability to deal with information confidentially and respond with sensitivity.

· ability to resolve differences and negotiate to accommodate difference.

· Arabic language skills

· advanced computer skills in MS Office, especially Excel and Word.

· strong attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.

 

Personal attributes and other requirements

• ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

• commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• commitment to anti-discriminatory practice and equal opportunities.

• ability to apply awareness of diversity issues to all areas of work.

• able to work flexibly in emergencies and meet deadlines.

• a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.

• commitment to abide by organisational policies, codes of conduct and practices.

• Commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Crisis Accommodation Service in Blackfen.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's  values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of th
e areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have previously worked in a Recovery Worker position within a similar setting. Have the ability to adapt to challenges and a willingness to turn your hand to what is needed.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a
disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking  a Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women. 

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re resilient and passionate about advocacy, but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Interviews will take place on  Wednesday 23rd July

Deadline for all applications: Thursday 17th July midday

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as w
ell as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.
They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.
Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your exper
ience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.<
/p>Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

A prestigious and respected membership body representing healthcare professionals across the UK, is seeking an Executive Director of Finance and Operations to join their team on a long-term fixed-term-contract basis (24 months). 

As an organisation engaging in key conversations on national and local healthcare delivery, offering guidance on best practice, professional standards and ethics as well as providing their members with advocacy, representation and ongoing training and educational resources, this is an exciting opportunity to join an organisation making a real difference within the healthcare sector.

Reporting directly to the CEO and working alongside fellow Executive Directors and the Board, the Executive Director of Finance and Operations is responsible for leading Finance, IT, HR, and facilities functions across the organisation. A summary of key duties is provided below: 

• Provide strategic financial leadership to the Board, CEO, and senior leaders.
• Lead finance, IT, HR, and facilities functions 
• Staff management of 3 direct reports and a wider team across finance and HR 
• Manage risk, ensure compliance, and maintain strong internal financial controls
• Oversee group-wide budgeting, forecasting, and financial planning
• Prepare and present management accounts, year-end financial statements, and audits
• Ensure legal and regulatory compliance (e.g. FRS 102, SORP, tax, pensions)
• Advise on long-term financial sustainability and resource allocation
• Develop and maintain relationships with external stakeholders (banks, auditors, pension and investment providers).
• Lead procurement, contract management, and treasury operations.

About You

You will be a qualified accountant with experience operating at Director of Finance level. 

You may have also overseen non-finance directorates, though candidates with extensive finance-only experience who can demonstrate an ability to oversee non-finance areas are encouraged to apply 

Previous experience working in a membership body or similar is desirable

What’s in it for you?

Hybrid working: 2 days per week in central London office and 3 days working from home. Candidates requiring alternative working arrangements are encouraged to apply and enquire. 

Salary: £102,592 + £6,769 London allowance 

The role is a long-term fixed-term contract and will be offered on a fixed-term duration of 24 months. 

Key Dates:

Application Deadline: Sunday 27th July 
Interviews: Tuesday 5th August and Thursday 7th August

Ivy Rock Partners are working exclusively with the hiring client on this engagement. For further information, please apply or contact Holly Arrowsmith at Ivy Rock Partners for further information. 

Purpose of the Job

The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.

The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.

We currently offer three types of volunteering roles at HFEH Mind:

• Client facing support– Working alongside staff supporting service users
• Events – Supporting outreach & fundraising efforts and promoting our work
• Central Support – Blogging, graphic design, administration, etc.

General/Key Responsibilities

• Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
• Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
• Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
• Develop and maintain volunteer policies, role descriptions, and procedures.
• Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
• Promote volunteering opportunities through social media, local networks, and community partnerships
• Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
• Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
• Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
• Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)

Volunteering Experience

• Ensure volunteers are receiving regular supervision and support during their placement.
• Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
• Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews

Administrative

• Maintain an up-to-date volunteer database and contact list.
• Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers. 
• Ensure volunteer training compliance is at required levels.

Other Responsibilities

• Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
• Ensure that  equity and inclusion are at the heart of our volunteering programme  and share in our commitment to equality of opportunity and to eliminating discrimination.
• Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
• Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
• Undertake any other duties commensurate with the level of the role.

 

Person specification

Essential

• Experience of working with or coordinating volunteers, ideally in a charity.
• An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
• Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
• Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
• Good IT and administration skills (e.g. Microsoft Office, databases)
• Commitment to equality, inclusion and the values of the charity sector.
• Understanding of safeguarding, GDPR and confidentiality.
• A proactive and flexible approach to problem solving
• Ability and willingness to travel to HFEH Mind sites.

Desirable

• Experience of working in the charity or community sector.
• Experience of HR administration, in particular recruitment and onboarding.
• Experience in delivering training or group facilitation.

 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Are you passionate about supporting others to make positive changes in their lives? 

Do you want to make a difference by providing interventions to people impacted by gambling?

The role 

This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.

Crucially, you will ensure that psychosocial and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users. 

There will be lots of opportunities to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service. 

We are looking for an individual to work full time, which will include 3 days working 9-5pm and 2 days 12-8pm per week (fixed), Monday to Friday. However, due to the possible requirements of the service, occasional Saturdays (9-2pm remotely) may be required. Another day off would be agreed on during the week.

Key Responsibilities

• Providing face to face and online advice, assessments, and brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
• Providing safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies 
• Maintaining collaborative working relationships with external agencies, professionals and groups to facilitate multi-agency approaches and holistic support
• Developing and maintaining relationships with local services and communities to support the identification of gambling harms and pathways into the service
• Participating in service promotion, networking activities and events to support visibility and ongoing development of the service, proactively responding to the needs identified within the region

About you

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including cognitive behavioural tools.

You will need to live at a reasonable distance from GamCare London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.

If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team providing exceptional support, then we would love to hear from you!

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support 
• Cycle to Work Scheme 
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people

For further details and to apply please click the apply button.

Closing date for applications: 30th July 2025.

Interviews will take place in person at GamCare’s Head Office in Farringdon, London, the week commencing 4th August 2025.

This post requires a DBS check.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Your new company
My client is a large London-based charity.
Your new role
My role is Finance Assistant working in a busy team. Duties will include:
- Ensure all payments are allocated to customers' accounts and posted onto systems accurately and promptly; investigate and correct anomalies.
- Ensure queries and adjustments to accounts are dealt with promptly and within agreed timescales.
- Liaise with customers to facilitate prompt payment and accurate posting of monies received.
- Provide information to internal and external auditors as required.
- Maintain a working knowledge of all relevant legislation, procedures and best practice for the Accounts Receivable function.
- Maintain accurate data, managing large complex data sets in Excel and in-house systems.
What you'll need to succeed
In order to succeed, you will need:
- Prior experience working in a Finance team in a large complex business.
- Good understanding of the principles of double-entry bookkeeping and the implications of accounting entries in general.
- Ability to resolve complex payments issues through data analysis and proven problem-solving techniques.
- Good understanding of month-end routines for preparation of reporting and reconciliations.
- Strong communication and interpersonal skills; the ability to work collaboratively with internal and external stakeholders.
- Strong systems and Excel skills.What you'll get in return
In return, you will have the opportunity to work with a large organisation and develop financial skills and experience. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click on the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role 

We are looking for a Senior Business Support Officer to support the Chief Finance and Operating Officer in the overall management of the function. You’ll have ownership of regular Operations Leadership Team (OLT) meetings and support our leaders in reporting to OLT, the Senior Leadership and Executive Teams, and Trustees.

A key part of the role will be support for effective and efficient governance, working closely with colleagues across Operations to optimise and support.

What you'll do

• Support the CFOO in the overall management of the Operations directorate, including administrative support for the CFOO.

• Understanding the business calendar, reporting and meeting structures and developing and maintaining excellent systems to ensure the Operations team meet and support all organisational deadlines.

• Develop and maintain knowledge of the charity including strategy, key projects, initiatives, clients and stakeholders.

• Support the CFOO in the preparation of formal papers for SLT and ELT meetings, and for trustee board and subcommittee meetings.

• Overseeing the collection and reporting of departmental performance indicators.

What you'll bring

The ideal candidate will have a proactive approach and a desire to learn new things, who finds the challenge of transformation exciting. We’re on a mission to be fit for the future, and this role will work across the entire Operations team to ensure we remain on track. 

• Experience of providing senior stakeholder support to an excellent standard

• Proven experience of liaising at a senior level, working across teams

• A track record of writing documents for senior stakeholders in various formats. Experience of taking formal minutes is desirable 

• Proactive approach, with the ability to prioritise own workload with minimal supervision, with a team approach 

• Ability to provide timely and accurate briefings to senior leaders to maximise their efficiency

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 2-3 days per week.

Interviews for this role will be held on Friday 25 July 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Our client is one of the UK’s largest independent funders, awarding £100 million annually to charities across the UK. Our grant-making supports initiatives in health, welfare, education, the arts, and heritage.

The founder's legacy is rooted in a belief in a healthy, compassionate society—one that cares for the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The trust takes a broad, strategic, and relational approach to philanthropy, remaining agile and responsive while grounded in personal values.

Prospectus is delighted to be working with the trust to recruit a Grants Assistant to join the team based full-time from the office in Chelsea, London.

The role:
This is an exciting opportunity to join a small, dedicated team at one of the UK’s largest charitable trusts. As Grants Assistant, you will provide vital administrative and operational support to the trust’s grant-making activity. This includes managing records, coordinating key processes, supporting funding meetings, and maintaining effective communication with applicants and grantees. This is a broad office administration role which will adapt and evolve along with the needs of the trust. There will be the opportunity to work on our microgrants programme, including application assessment and review of monitoring reports.

The person:
This person will have good, strong administration experience perhaps gained in the charity sector or a similar professional office-based environment. Warm, friendly and helpful, this person will have great communication skills and a methodical and systematic approach to their work. Highly organised and efficient, they will have a good grounding in MS Office products and database usage in addition to having good writing skills and the ability to prioritise a busy workload and be flexible in a regularly evolving environment.

The role will be ideal for someone organised, detail-oriented, and enthusiastic about contributing to high-quality grant-making. It offers insight into the workings of a significant philanthropic organisation and a chance to play a key role in delivering funding that makes a real difference across the UK.

Forensic Advocate
Mind in Enfield and Barnet
Chase Farm Hospital - Enfield (on site)
Permanent
Part time, 25 hours per week (full time option available)
Up to £29,000 FTE
Excellent benefits

Charity People are delighted to be partnering with Mind in Enfield and Barnet, a fast-growing charity in North London, to recruit a Forensic Advocate.

Mind in Enfield and Barnet provides much needed therapy, wellbeing support and advocacy services to people with mental health problems.

The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. They champion individual's voices, uphold their rights, and promote personal autonomy through the provision of high-quality information, advice, and advocacy support.

The Forensic Advocate will provide professional advocacy to all eligible patients. The role will ensure that patients voices are heard and respected, rights upheld, and facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient's forums, ward meetings, working with patients on a one-to-one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.

Key responsibilities:

• Deliver High-Quality Patient Advocacy: Provide professional, inclusive advocacy to inpatients and community-based clients, ensuring their rights are upheld and concerns are addressed through direct support, representation at clinical meetings, and regular engagement.
• Maintain Casework and Service Standards: Manage an active caseload, ensuring accurate and timely record-keeping, compliance with legal frameworks (e.g. Mental Health Act), and adherence to organisational standards and procedures.
• Develop Collaborative Partnerships and Outreach: Build effective relationships with ward staff, carers, peer advocates, and external agencies, coordinate monthly outreach clinics, and contribute to forums and community meetings to promote service integration.
• Support Training, Development, and Service Improvement: Co-develop training for peer advocates, staff, and carers, promote self-advocacy, participate in service development, and maintain up-to-date knowledge of relevant legislation and best practices.

The successful candidate will have some experience of working in a Forensic Advocacy role, as well as working in an Inpatient setting, and in an Advocacy role. You will have good knowledge of Mental Health Act 2007, Mental Capacity Act 2005 and other relevant legislation.

You also be able to demonstrate the following skills:

• Excellent verbal and written communication skills
• Excellent multi-tasking and time management skills
• Ability to produce well -written reports and meet deadlines
• Ability to communicate clearly and assertively with a diverse range of colleagues and clients at all levels
• Be self-motivated
• Approachable and able to engage service users, placing boundaries when required
• Basic IT skills including Microsoft Office & Database Packages

This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations. This is an on-site role.

If you would like full time hours, there is an option to increase the 25 hours for the Forensic Advocate role by taking on additional responsibilities as a Community Advocate.

How to apply

The application process is CV and a short covering note. For full details on how to apply, please apply via the link below and Jen D'Souza at Charity People will be in touch. Please indicate your preference for part time (25 hours) or full time.

Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will start taking place from mid-July 2025, with a view to start the role as soon as possible. The deadline is 5pm on Tuesday 22 July.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task